CASE STUDY Nuvei Enables Secure Online Payments for
SunPower Corporation
“It was important for us to partner with an established payment processor. We needed payment expertise and technology to support our growing network of dealers. Nuvei was a great fit and we felt confident moving forward.”
ABOUT SUNPOWER CORPORATION
SunPower (NASDAQ:SPWR) helps businesses and homeowners reduce their electric bills and better the planet with the most efficient and powerful solar on the market*. After 35 years of groundbreaking innovation, they design the only allin-one solar solutions backed by the industry’s most comprehensive warranty. And with industry-leading sustainability to boot, it’s no wonder they’re the go-to-choice of energy-savvy pioneers and forward thinkers around the globe.
THE CHALLENGE
SunPower has a diversified portfolio, serving residential, commercial, and utility solar energy markets. As part of their operations, they work with a network of dealers for sales and installations. To improve efficiency, they required a quick and secure way to accept payments from their dealers. SunPower had never accepted payments online before and needed a solution that would integrate to their online dealer portal.
Key considerations included:
• Simple integration and API documentation
• Quick funding
• Competitive fee structure
THE RESULTS
• Robust reconciliation, accounting, and reporting capabilities
• Outstanding customer service and account management
• Payment security and PCI compliance
• Webhooks to accept ACH payments
• Hardware options to facilitate phone orders
• Easy-to-use merchant dashboard
— Nisha Jagtiani - Product Manager, Digital Team, SunPower One platform and a simple integration provided SunPower the payment flexibility, control, and ability to process any type of payment that would come their way. In fact, after partnering with Nuvei, SunPower saw a greater than 60% adoption rate from its dealer network. Now more than ever, SunPower dealers are benefiting from fast, reliable digital payments. *Based on datasheet review of websites of top 20 manufacturers per IHS, as of Jan. 2020.“Hats off to Nuvei on their amazing customer support! They’re always available, professional and efficient, which is what you need to run a business successfully!”
— Nisha Jagtiani - Product Manager, Digital Team, SunPowerHOW NUVEI MADE IT HAPPEN
Nuvei’s Developer Innovation Center
Nuvei’s developer portal features developer documentation, API specifications, sample code, and sandbox tools which are available for testing. This was of vital importance for SunPower who were eager to get a pilot program going. Within a matter of days, SunPower was able to integrate Nuvei’s payment gateway to their dealer portal and immediately began accepting payments.
Nuvei’s Payment Gateway
Nuvei’s platform enabled SunPower dealers to authorize and process transactions online, in real-time. Nuvei hosts the entire payment experience, providing an ideal combination of secure payment processing with simplicity.
ACH Payments
Nuvei’s ACH or eCheck (electronic check) payments offer a secure, reliable, and fast way to transfer funds directly from the dealers accounts. ACH transactions clear faster than traditional paper checks and eliminate check handling and other bank fees. Plus, ACH allows for larger transaction amounts. This has helped SunPower get paid faster and more conveniently!
Payment Security and PCI Compliance
In compliance with PCI Data Security Standards, Nuvei has met and surpassed all requirements set forth as a Level 1 Service Provider. This gives SunPower peace of mind and confidence about secure customer transactions
Reporting and Business Intelligence Tools
Relevant insights within Nuvei’s robust reporting platform helps SunPower with their accounting and reconciliation needs. The ability to quickly pull reports and view transactions via the online merchant dashboard, enables SunPower to stay on top of their business anytime, anywhere. Nuvei provides easy access to meaningful data that is crucial to SunPower’s success.
Customer Service and Technical Support
Businesses today need more than technology to find success. They need a strong, capable, and experienced team behind them. Nuvei’s specialized technical-support teams are expertly trained to provide the best service possible and are available to SunPower 24 hours a day, 7 days a week.
LOOKING AHEAD
Nuvei’s payment gateway has enabled SunPower to improve efficiency and reduce operating costs. The ability to accept payments from dealers across the globe has facilitated growth and created more opportunities for SunPower through their dealer network. Nuvei looks forward to providing even more flexible payment options to SunPower and their dealers locally and globally!
Meet Nuvei: Our future-proof technology allows businesses to accept cutting-edge payment options, optimize new revenue streams, and get the most out of your existing stack—all on one platform.
