Fern English Programmes English for Hospitality Example of Topics Studied Week 1: Introduction to Hospitality Week 2: Customer Service & Courtesy English Week 3: Oral Communication & Telephone Manners Week 4: Cultural Diversity & Presentation Skills Week 5: Bar Service Week 6: Restaurant Service Week 7: Coffee & Café Service Week 8: Nutrition & Food Safety Standards
NZMA ENGLISH
Why Study Intensive General English? (Pre-Intermediate) • Course greatly increases fluency and communicative competence • Attention given to all the four skills of reading, writing, listening and speaking • Ideal preparation for further study • Direct pathways to top New Zealand high schools, tertiary providers and into certificate and diploma level programmes at New Zealand Management Academies
Week 9: Hotel Operations Week 10: Wine Appreciation Week 11: Wine Appreciation Week 12: Employment Skills for Hospitality
English for Business Example of Topics Studied Week 1: Company Types and Profiles
Why Study English for Academic Purposes/IELTS? (Intermediate – Upper Intermediate) • Course greatly increases results in all internationally recognised English tests
Week 2: Telephone Skills
• Attention given to all the four skills of reading, writing, listening and speaking
Week 3: Meetings & Writing Skills
• Provides valuable examination techniques
Week 4: Culture, Networking and Entertaining
• Allows you to meet your personal goals in study and work
Week 5: Managing Conflict Week 6: Negotiating Week 7: Innovative Ideas Week 8: Market Knowledge and Brands Week 9: Product Knowledge and Presentation Skills Week 10: Advertising Week 11: E-Commerce and Technology Week 12: Business Careers – Employment Skills for Business
Entry Requirements for EFB & EFH Entry Requirements for EFB & EFH Students Students must: must:
• • Be Be 16 16 years years of of age age or or older, older, AND AND • • Hold minimum of IELTS 5.0 or Hold minimum of IELTS 5.0 or equivalent, OR equivalent, OR • • Achieve the required level on the Fern Achieve the required level on the Fern English English Language Language grading grading exercise exercise
*Internships - you can choose to include an internship as part of either English for Business or English for Hospitality, if you are a confirmed student on an NZMA diploma course. Gain valuable work experience and a reference from a reputable NZ employer (subject to visa conditions).
For more information visit: www.fernenglish.ac.nz