OAO TechMag Issue 4: Education

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MAMELA

LUTHULI

CYBER

RESILIENCE

FORMULA

YEN CHOI

GAMIFICATION: THE KEY TO UNLOCKING FINANCIAL LITERACY

VANNIE PILLAY

SHAPING THE FUTURE: COACHING, MENTORSHIP & DIGITAL TRANSFORMATION

EDUCATION

PROF. RANDALL CAROLISSEN

UNLOCKING THE WISDOM OF NATURE: HOW ARTIFICIAL INTELLIGENCE CAN LEARN FROM EARTH’S GENIUS

ACCELERATING THE ADOPTION OF

Professor Randall Carolissen Discover

Future-Proofing the Workforce:

Women in technology

Siyabulela Mausi

How Inclusive Tech Education Drives Social Impact & Innovation

Editor’s Letter Publishing Panel

Subscription & Advertising

ditor’s Note E

In recent years, the transformative power of education has emerged as a vital catalyst in bridging the gap between the boardroom and the IT department. As organizations navigate an increasingly complex digital landscape, investing in learning and development is no longer optional—it is a strategic imperative that drives innovation, resilience, and sustainable growth.

This issue of OAO TechMag brings together a collection of insights that underscore how education empowers leaders to address today’s challenges while seizing tomorrow’s opportunities. Our cover story, Cyber Resilience Formula by Mamela Luthuli, sets the tone by exploring the critical importance of cybersecurity education in safeguarding our digital infrastructures. In Empowering Change: How Inclusive Tech Education Drives Social Impact & Innovation, Siyabulela Mausi demonstrates how inclusive educational initiatives can reshape industries and foster social impact.

2338 pt

The theme continues with Vonani Rikhotso’s Sunrise Strategies: Leveraging Solar Energy to Drive Sustainable Business Success, where the role of education in enabling businesses to adopt renewable technologies is brought to the forefront. Vannie’s feature, Shaping the Future – How Coaching, Mentorship, & Digital

Transformation Drive Entrepreneurial Growth, delves into how continuous learning and personal development are essential to navigating the disruptions of a digital world. Prof. Randall Carolissen’s article, Furtherance of Artificial Intelligence by Drawing from Intelligence Innate in Nature, further enriches our discourse by exploring the synergy between advanced technologies and human intelligence. In addition to these thoughtprovoking features, this edition also addresses key strategic themes— including educating the C-suite for a volatile future, future-proofing the workforce through continuous learning, and revolutionizing engagement with microlearning and gamification. Each contribution reaffirms that a robust commitment to education is central to building a competitive, agile, and forwardthinking enterprise.

As we chart our course through this rapidly evolving era, the insights shared in this issue serve as both a guide and an inspiration for leaders. They remind us that through education, we can transform challenges into opportunities and build a foundation for enduring success.

OAO TechMag remains dedicated to delivering thought leadership that empowers our readers to harness the full potential of education as a tool for innovation and sustainable development.

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MPHO LESITO

Art Director

Zamokuhle Aja-Okorie

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The trademark OAO TechMag is the property of OAO Investments (Pty) Ltd © 2012. All rights reserved. No material may be reproduced in part or in whole without written consent from the copyright holders. OAO Publishing does not accept responsibility for damage to or loss of freelance material submitted for publication. All financial advice published in the magazine has been prepared without taking into account the financial situation, objectives or needs of the reader. OAO TechMag, OAO Investments and its employees do not hold any responsibility for any losses and or injury incurred by anyone acting on the information provided in this magazine. All opinions expressed are held solely by the contributors and are not endorsed by OAO TechMag.

Strategic Risk Management

EDUCATING THE C-SUITE FOR A VOLATILE FUTURE

RRisk is no longer a back-office function— it has become a strategic priority that can define an organisation’s success or failure. Whether it’s the escalating threat of cybercrime, economic unpredictability, or shifting regulatory landscapes, today’s business environment demands leaders who can anticipate and manage uncertainty with precision.

enough—executives must be equipped with the knowledge and strategic foresight to integrate these innovations effectively.

The Current Risk Landscape Organisations today must contend with a growing number of threats:

The traditional risk management playbook is no longer sufficient. As technology evolves, so do the tools available to mitigate uncertainty. Artificial intelligence (AI), predictive analytics, and real-time monitoring are transforming the way leaders anticipate and respond to crises. However, technology alone is not

• Cybersecurity Breaches: According to the South African Banking Risk Information Centre (SABRIC), cybercrime cost South African businesses over R2.2 billion in 2023 alone, with incidents of phishing, ransomware, and data leaks rising exponentially.

• Market Volatility: Currency fluctuations, inflationary pressures, and global supply chain disruptions continue to challenge financial stability.

Regulatory Compliance: Constant shifts in data protection laws, tax regulations, and environmental policies require executives to stay ahead of compliance risks.

• Geopolitical Tensions: South Africa’s trade relationships with key partners, including the EU and China, are subject to shifting policies and diplomatic dynamics.

The complexity of these risks requires a strategic approach—one that blends real-time data insights with experienced leadership judgement.

Technological Innovations in Risk Management

Emerging technologies are revolutionising risk management by offering predictive capabilities that allow leaders to anticipate and

neutralise threats before they escalate.

• AI-Powered Risk Modelling: Machine learning algorithms analyse vast datasets to identify emerging risks, helping executives make data-driven decisions.

• Real-Time Data Analytics: Digital platforms such as RiskView and SAP GRC offer dashboards that track regulatory shifts and economic indicators in real time.

• Cybersecurity AI: Companies like Vodacom and Standard Bank are leveraging AI-driven security systems that detect anomalies and neutralise threats before they cause damage.

• Blockchain for Compliance: Industries such as finance and healthcare are adopting blockchain to enhance transparency and reduce fraud risks in transactions.

Yet, while technology can offer solutions, its full potential is only realised when leadership is equipped with the knowledge to harness it effectively.

The Role of Executive Education

To fully capitalise on these innovations, C-suite leaders must undergo continuous education that aligns with technological advancements.

• Advanced Risk Management Courses: Institutions like the University of Cape Town’s Graduate School of Business (UCT GSB) and the Gordon Institute of Business Science (GIBS) have introduced executive programmes focusing on AIdriven risk analytics.

• Scenario-Based Training: Virtual reality (VR) and augmented reality (AR) simulations are being used to train executives in crisis management scenarios, allowing them to test strategies in a controlled environment.

• Cybersecurity Certifications: With cyber threats on the rise,

executive courses now include cybersecurity fundamentals, equipping leaders with the knowledge to oversee IT risk teams effectively.

By integrating education with technology, executives can stay ahead of evolving threats and ensure their organisations remain resilient.

Strategic Implementation and Case Studies

Several South African firms have successfully integrated technology and executive education into their risk strategies:

Discovery Ltd: By implementing AIdriven fraud detection systems, Discovery has significantly reduced fraudulent claims, safeguarding both profits and policyholder trust. Eskom’s Digital Shift: In response to operational inefficiencies, Eskom has invested in real-time analytics to monitor infrastructure health, reducing unplanned outages and maintenance costs.

MTN’s Cybersecurity Overhaul: Faced with rising cyber threats, MTN launched an internal cybersecurity academy for its executives, strengthening digital resilience across its operations.

These case studies illustrate how a combination of education and technology leads to measurable improvements in risk mitigation.

Actionable Strategies for Leaders

For executives looking to strengthen their risk management frameworks, the following strategies are essential:

• Leverage Predictive Analytics: Implement AI-driven risk assessment tools to gain foresight into potential threats.

• Enhance Cyber Resilience: Conduct regular cybersecurity drills and ensure leadership teams are well-versed in digital risk mitigation.

• Invest in Continuous Learning: Enrol in risk management and digital transformation courses to stay informed on the latest developments.

• Build a Culture of Risk Awareness: Encourage datadriven decision-making and foster an organisational culture that prioritises proactive risk identification.

Future Trends and Conclusion

Looking ahead, the intersection of technology and risk management will continue to evolve. Key trends include:

• AI-Driven Governance Models: Boards will increasingly rely on AI-powered risk reports to guide strategic decisions.

• Regtech Advancements: Automated compliance monitoring tools will streamline regulatory adherence for corporations.

• Quantum Computing Risks and Opportunities: As quantum technology develops, both its potential applications and security threats will need to be addressed.

As uncertainty becomes the only certainty in today’s world, the most successful executives will be those who embrace continuous education and technological innovation. Risk management is no longer a defensive function—it is a strategic enabler that, when executed well, positions organisations for longterm success.

We challenge our readers: What steps are you taking to enhance your risk management capabilities?

Whether it’s enrolling in a cybersecurity course, investing in AI-driven risk tools, or fostering a culture of proactive learning, the time to act is now. Let’s future-proof our leadership and safeguard our businesses against the uncertainties ahead.

Shaping The Future HOW COACHING, MENTORSHIP, & DIGITAL TRANSFORMATION

IN TODAY’S FASTCHANGING BUSINESS LANDSCAPE, LEADERS AND ENTREPRENEURS NEED MORE THAN JUST TECHNICAL SKILLS— THEY NEED THE RIGHT GUIDANCE TO GROW, ADAPT, AND LEAD EFFECTIVELY. COACHING AND MENTORSHIP PLAY A CRUCIAL ROLE IN SHAPING RESILIENT, HIGH-PERFORMING LEADERS WHO CAN NAVIGATE DISRUPTION WITH CONFIDENCE. THIS ARTICLE EXPLORES THE KEY DIFFERENCES BETWEEN COACHING AND MENTORSHIP, THEIR IMPACT ON LEADERSHIP GROWTH, AND HOW ENTREPRENEURS CAN LEVERAGE BOTH TO ACCELERATE SUCCESS.

VANNIE PILLAY

Think about it. The world is more dynamic and disruptive than it has ever been, with digital overload, volatile trading conditions, eroded barriers to entry, high competition, social and political issues, climate change, and the introduction of AI and technology. I can go on and script this in detail, but what we do know is this has severely impacted leaders and entrepreneurs personally, it has impacted the growth of their businesses for sustainability, and it has impacted job creation and the growth of the economy.

This disruption has exacerbated the current challenges facing the SME landscape in South Africa —a 70% failure rate compared to a global average of 20%. This failure is attributed to insufficient funding, a lack of entrepreneurial leadership skills, inadequate talent and skills available in their businesses, as well as poor financial management skills, systems, and processes. (Daya and Mhlongo, 2023). This is not only true for the SME’s but also for large organisations who are currently facing the same headwinds and having to do “more with less.”

As leaders and entrepreneurs, the change dynamic requires you to not only possess a new mindset and skillset but adopt a philosophy of lifelong learning. This involves reading, learning, and “ learning agility” to achieve your personal and business goals - helping you “sharpen your saw” to navigate the uncharted waters.

“Learning agility is the ability and willingness to learn from experiences and adapt to new situations quickly and effectively” –Hill and Lineback

Coaches and mentors help leaders and entrepreneurs adopt that lifelong learning philosophy and

make that learning relatable to their world. They will support learning through reflections, problem solving, and practical application and simulations for lasting learning.

How are entrepreneurs feeling “in” all of this change?

Frustrated, isolated, and dejected due to problems they find difficult to solve. They want answers to “How to” questions in all of this newness and disruption. A feeling of despondency and powerlessness overwhelms them due to multiple priorities and so many rejections. In my research through academics, journals, books, articles, and my findings by being immersed in the SME world, both as an entrepreneur and helping SMEs grow themselves and their business, I have found that “you cannot grow on the outside if you don’t grow on the inside.”

I help leaders and entrepreneurs work on the mindset and then the skillset.

Mindset

- Growing on the inside

“If an egg is broken from the outside, then life ends; if the egg is broken from the inside, life begins” _ Jim Kwik

Mindset is critical to success because it shapes how we perceive challenges and opportunities. A growth mindset encourages resilience, adaptability, and a willingness to learn from failures, driving individuals to pursue goals relentlessly. Conversely, a fixed mindset can lead to avoidance of challenges and fear of failure, hindering progress and innovation. Ultimately, the right mindset fosters motivation, confidence, and a proactive approach, enabling individuals to navigate obstacles and achieve their aspirations.

For entrepreneurs to embrace this disruption and speed dynamic, the learning and growth, and changing conflicting priorities in this new world - it has to start with mindset Coaching will help you deal with the “why” you need to do things differently and the limiting beliefs that hold you back. Coaching will encourage you to learn from your failures and deal with your problems of being overwhelmed and stressed, changing challenges into opportunities for growth.

“Success is about changing you” One remarkable approach I use as a coach, which is gaining popularity, is cognitive behavioural techniques (CBT). These techniques help entrepreneurs manage their fear of failure, feelings of being overwhelmed, and stress that can prevent them from seizing opportunities, taking risks, or even just exercising sound judgment and making informed decisions.

Coaches will help you overcome these challenges, set goals, and improve your performance. Whilst the longer-term relationship with a mentor will support you through expertise, insights, and wisdom to navigate those unchartered territories.

Skillset - Growing on the outside Entrepreneurs are being tested in this new disruptive world of doing business. We hear the concept “a new disruptive world” all the time. What does it mean? It means that customer expectations have changed, digital and information overload, and social, political, technological, and climate issues require leaders and entrepreneurs with a different set of skills. It means that the rate of change is unprecedented, making the “speed dynamic” top of mind.

“speed dynamic” in business encompasses a holistic approach to how swiftly an organisation can function, innovate, and adapt within a fast-paced and everchanging marketplace, ultimately influencing its competitiveness and long-term success.”

Skills to lead a high-performance team with empathy whilst focused on the bottom line, problem solving and solution generating, and most importantly, innovating your business models and strategy to outsmart competitors with speed. Learning that in a program or from a textbook is not easy. Studies show that only 20% of learning takes place in the classroom and that you forget 70% of what you learn in the first 24 hours if you do not have

techniques to retain that knowledge.

In our coaching and development programs, we focus on “installing” skillsets, which has helped entrepreneurs lead their people differently and grow their top line with that intentional effort and skill. Instead of templates and processes, we focus on behavioural methodologies, their business case study, tools and techniques, and simulations to embed the learning.

Can you do what you did yesterday and expect different results? Einstein says no. It is the definition of insanity

So, I guess the message here is if you continue to do what you did yesterday, then you will “die.”

DIFFERENCE BETWEEN

Focus on specific skills, strategies, and performance improvement. Help entrepreneurs set goals and develop action plans.

Develop specific competencies like leadership, time management, and sales techniques.

Hold entrepreneurs accountable for progress, ensuring they stay on track.

Focus primarily on skill development but may offer some connections.

“adapt or die”

As entrepreneurs sharpen their leadership skills, digital transformation is revolutionising how they access mentorship, coaching, and skills development. Virtual coaching platforms, digital learning tools, and real-time data insights are accelerating leadership growth. To stay ahead, entrepreneurs must not only build resilience but also embrace these advancements to remain competitive.

Difference between Coaching and Mentorship

"Coaching is unlocking a person’s potential to maximise their performance. It is helping them to learn rather than teaching them."

COACHING AND

Address immediate challenges and performance enhancement.

Provide broader, long-term guidance based on personal experience. Share insights on industry trends and business

Share personal journeys, offering lessons

Offer emotional and moral support,

Leverage extensive networks to introduce entrepreneurs to key contacts, partners,

Guide entrepreneurs in long-term vision-

OAKTREE PEOPLE SOLUTIONS VANNIE PILLAY

People sometimes utilise this interchangeability, leading entrepreneurs to confuse who they need in their world as a guide.

Entrepreneurs benefit from both coaches and mentors and should have both in their lives at a given point in time.

In the end, it depends on where the entrepreneur is in his journey of growth and business maturity. I would offer this guidance – if an entrepreneur is a start-up or on a scale-up journey and needs to achieve defined goals in a period of time then a business coach is key to helping the entrepreneur deal with the multiple priorities and achieving those performance objectives.

"Mentorship serves as a compass for entrepreneurs navigating uncharted waters, offering wisdom and insight to overcome challenges and seize opportunities."

A mentor is a lifelong partner helping the entrepreneur navigate the complex journey with insights and advice.

Combining the strengths of both coaches and mentors allows entrepreneurs to enhance their skills while gaining wisdom and perspective from seasoned professionals. This dual support system can accelerate their growth and increase their chances of success.

How digital transformation is shaping the future of leadership and entrepreneurship in South Africa

It is not the strongest that will survive, nor is it the most intelligent. It is the ones that will be most adaptable to change that will survive. Charles Darwin

When I explain how digital transformation is shaping the future of leaders and entrepreneurs, I use the “ Red Queen effect. A term coined by evolutionary biologist Leigh van Valen in 1973. Van Valen used it to describe the phenomenon in evolutionary biology where species must constantly adapt and evolve to survive while pitted against everevolving opposing species in a competitive environment. The term itself is derived from a scene in Lewis Carroll's "Through the Looking-Glass," where the Red Queen tells Alice that she must run fast just to stay in one place, suggesting that continual effort is required to maintain one's current position in a constantly changing environment.

You buy food, purchase tickets, books, equipment, building material, appliances, and everything you need online. You send airtime and money to your children. You just click on Google and use AI tools like Chat GPT, and you can learn and do everything in a split second. This is the “speed dynamic” of our world as we know it now.

Entrepreneurs have no option but to constantly adapt and evolve to survive in this fast and competitive environment. Their customer that has access to all this technology and whose world has now become instantaneous has no patience. The customer has multiple competing priorities, work, children, managing a household, that they want comfort, speed and instant gratification.

Technology and AI are evolving at an unprecedented pace, impacting entrepreneurs in several ways:

1. Decision-Making: We live in a world of big data. AI offers datadriven insights that enhance decision-making processes. Leaders can leverage advanced

analytics to understand market trends, customer preferences, and operational efficiencies, enabling quicker and more informed choices.

2. Competitive Advantage: Organisations adopting AI and advanced technologies can gain a competitive edge by improving efficiency, reducing costs, and enhancing customer experiences. I can call that hacking your business model.

3. Innovation and Adaptability: Rapid technological change requires leaders to foster a culture of innovation and adaptability within their organisations.

4. Skill Development and Talent Management: As AI automates certain tasks, there is a growing need for employees to develop new skills. Leaders must focus on reskilling and upskilling their workforce to meet the demands of an AI-driven environment, ensuring their teams can effectively collaborate with technology.

5. Strategic Vision: Entrepreneurs and leaders must incorporate technology into their long-term strategic vision. They need to anticipate future trends and position their organisations to leverage emerging technologies for sustained growth.

6. Customer Engagement: AI enables personalised customer experiences through targeted marketing and automated responses. Leaders must adapt their strategies to leverage these technologies for better engagement and satisfaction.

7. Ethical Considerations: The rapid deployment of AI raises ethical questions regarding bias, privacy, and transparency. Leaders are increasingly called upon to establish ethical guidelines and frameworks for responsible AI usage in their organisations.

8. Resource Allocation:

Investment in technology and AI can be capital-intensive. Leaders need to be judicious in their resource allocation, balancing innovation initiatives with sustainable growth objectives while ensuring a return on investment.

9. Collaboration and Partnerships: The pace of technological change encourages leaders to seek partnerships and collaborations, whether with tech companies, startups, or academic institutions, to enhance their innovation capabilities and accelerate development.

10. Crisis Management and Resilience: The rapid evolution of technology also highlights the importance of resilience. Leaders must be prepared to respond to disruptions—such as those caused by cyber threats or shifts in market dynamics—by having agile strategies in place.

The rapid pace of technology and AI demands that leaders be proactive, adaptable, and forwardthinking as they navigate the opportunities and challenges presented in an increasingly complex landscape.

Hacking your business model to stay on top of the game is critical to business sustainability.

In today's rapidly changing business landscape, the integration of coaching, mentorship, and digital transformation is pivotal for entrepreneurs seeking sustainable growth and success. Coaching and mentorship provide invaluable guidance, helping entrepreneurs

navigate challenges, enhance their leadership skills, and foster innovation. Meanwhile, embracing digital transformation equips them with the tools necessary to adapt to evolving market dynamics and harness the power of emerging technologies.

Together, these elements empower entrepreneurs to not only respond to change but to anticipate and lead it. By investing in personal development and leveraging digital advancements, they can create resilient organisations that thrive in an ever-competitive environment. Ultimately, the synergy between coaching, mentorship, and digital transformation fosters a culture of continuous learning and adaptability, ensuring that entrepreneurs are well-equipped to achieve their vision and create lasting impact.

In a world of digital disruption, continuous learning is not just an advantage; it is a necessity. To thrive, we must adapt, innovate, and embrace lifelong learning.

Do you have the right mentor or coach to push you forward? The right guidance accelerates growth and sharpens your strategy. Take a moment to assess— who’s in your corner?

Vannie is a People and Business Strategist dedicated to helping entrepreneurs grow themselves and their businesses. As the Founder and CEO of Oaktree People Solutions, she has built a thriving ecosystem supporting SMEs through the Ignite SME HUB, providing access to coaching, mentorship, business solutions, and funding. With 20+

years of experience in coaching, consulting, and business growth, she has impacted over 1,000 entrepreneurs and facilitated R3 million in funding through strategic partnerships in the last

For subscriptions: Scan the QR code or Call +27 87 265 5406 Monday-Thursday 9am-4pm CAT Email publishing@oaoinvestments.com or subscribe online at www.oaoinvestments.com/publishing

CYBER RESILIENCE FORMULA

Take Note IT CEO, on Strengthening Cybersecurity & Digital Trust in Education

In an increasingly digitised world, cybersecurity has become a pressing concern across industries. The education sector, however, faces unique challenges. With the rise of online learning, cloud-based administration, and digital research databases, educational institutions have become prime targets for cyber threats such as ransomware attacks, phishing scams, and data breaches.

A recent Council for Scientific and Industrial Research (CSIR) 2024 survey highlights the extent of this issue—88% of surveyed institutions reported at least one security breach, while 90% were targeted multiple times. The growing adoption of digital learning solutions and remote education platforms has only intensified these risks, exposing vulnerabilities that malicious actors are quick to exploit.

The skills shortage further exacerbates these challenges. According to the same CSIR survey, 63% of cybersecurity roles remain partially or fully unfilled, leaving institutions vulnerable. With remote learning and cloud-based systems becoming increasingly prevalent, the urgency for robust cybersecurity measures has never been greater. This escalating crisis prompts an important question: Are educational institutions fully equipped to tackle these threats? And if not, what strategic interventions are required to ensure long-term protection?

Beyond financial and reputational damage, these attacks disrupt learning environments and compromise sensitive student and faculty data. Yet, amid these challenges, Take Note IT, led by CEO Mamela Luthuli, is pioneering a proactive approach to cybersecurity, ensuring educational institutions can safeguard their digital assets and maintain trust with their stakeholders.

A Visionary Leader Driving Change

Mamela Luthuli’s journey into technology and cybersecurity is deeply personal. Inspired by her entrepreneurial mother and a belief in the power of digital innovation, she founded Take Note IT with a mission to bridge the cybersecurity gap in South Africa’s education sector.

“Take Note IT reflects my journey as a marginalised black woman in South Africa. Through my work, I aim to change the narrative for disadvantaged women and promote innovation in the face of adversity,” says Luthuli.

Her leadership is shaped by defining moments, from selling vegetables at 14 to fund her schooling to securing a high-profile role as Deputy Director in Cape Town’s Premier’s office. She even managed a historic visit from Nelson Mandela—an experience that cemented her commitment to

IN ADDITION TO HER ROLE AS CEO OF TAKE NOTE IT, MAMELA LUTHULI IS A CYBERSECURITY THOUGHT LEADER & DIGITAL TRANSFORMATION ADVOCATE. SHE IS A CHAMPION FOR WOMEN IN TECH, A MENTOR FOR EMERGING CYBERSECURITY PROFESSIONALS, & A DRIVING FORCE IN CLOSING THE CYBERSECURITY SKILLS GAP IN SOUTH AFRICA.

excellence and leadership. Beyond these milestones, Luthuli’s philosophy is deeply rooted in resilience, adaptability, and empowerment.

"There were times when I faced skepticism and outright resistance," Luthuli shares. "But each challenge only reinforced my belief that perseverance and innovation are key to success. When I encountered obstacles, I didn’t see them as roadblocks—I saw them as opportunities to create something new and better.”

She emphasises that true leadership is tested in adversity. "I’ve learned that resilience is not about avoiding failure but about how you rise after every setback. The technology industry is demanding, but if we use our challenges as stepping stones, we can drive real, impactful change.”

Take Note IT’s Multi-Layered Cybersecurity Strategy

Take Note IT distinguishes itself through a comprehensive, multilayered approach to cybersecurity, integrating proactive threat detection, continuous monitoring, and tailored security solutions.

“We conduct continuous gap analyses to identify vulnerabilities and recommend effective solutions. Our focus is on early detection, continuous monitoring, and customised security strategies suited for schools and universities,” explains Luthuli.

A key differentiator is Take Note IT’s in-house cyber academy, where specialists undergo continuous training to refine their expertise. The company has also developed proprietary IoT Early Detection Technology, allowing institutions to detect threats before they escalate. The impact of these innovations has been significant, with institutions that have adopted

Take Note IT’s solutions reporting a 40% reduction in security incidents and a 50% improvement in response times.

However, cybersecurity is never a one-size-fits-all solution. When compared to global benchmarks such as the National Institute of Standards and Technology(NIST) Cybersecurity Framework (NIST, 2018) and International Organisation for Standardization, (ISO) 27001 (ISO, 2022) standards, Take Note IT’s approach aligns closely with best practices in risk assessment, real-time monitoring, and AI-driven threat detection. The company's proprietary IoT Early Detection Technology and in-house cyber academy set it apart from many local competitors, yet challenges remain in scaling these solutions across the broader education sector.

Cybersecurity in education is strengthened when industry leaders collaborate with policymakers to create holistic solutions. Take Note IT has made significant strides in bridging this divide through its partnerships with institutions and its training programs, ensuring that education providers are equipped with cutting-edge security measures.

By continuously refining its strategies and leveraging insights from global cybersecurity leaders, Take Note IT is well-positioned to remain at the forefront of protecting South Africa’s education sector from evolving digital threats. These are critical questions as education systems increasingly rely on digital platforms.

Building Digital Resilience in Education

Cyber resilience—the ability to prepare for, respond to, and recover from cyber threats—is at the core of Take Note IT’s mission.

CYBER RESILIENCE IN EDUCATION MEANS ENSURING THAT LEARNING NEVER STOPS, EVEN IN THE FACE OF A CYBERATTACK. INSTITUTIONS MUST BUILD ROBUST DEFENCES THAT ALLOW THEM TO RECOVER SWIFTLY

This is particularly critical for educational institutions, which handle a wealth of sensitive student data and are often targeted by cyber threats due to limited cybersecurity resources. The company's 24/7 threat detection capabilities ensure that institutions can swiftly identify and mitigate cyber risks in real time, preventing potential disruptions to learning. By implementing real-time monitoring, AI-driven threat intelligence, and robust compliance frameworks, the company helps institutions, including This is particularly critical for Technical and Vocational Education and Training (TVET) colleges, build resilience against evolving threats. Take Note IT has worked closely with TVET institutions to strengthen their cybersecurity posture, ensuring that both administrative and academic operations remain protected from disruptions. The company collaborates with universities like Venda and Tshwane University of Technology (TUT) on cybersecurity hackathons, knowledge-sharing initiatives, and training programs that equip students with industryrelevant cyber skills, preparing the next generation of digital security professionals.

Metrics play a critical role in evaluating resilience. Institutions

should track:

• Incident response times

• System uptime and backup recovery rates

• Phishing click-through rates

• Compliance with POPIA security standards

“Educational institutions must adopt a proactive security mindset. Regular training, incident simulations, and strategic investments in cybersecurity solutions are essential to ensuring long-term protection,” notes Luthuli. She recommends conducting cybersecurity training at least quarterly to enhance awareness and preparedness.

“THE GREATEST VULNERABILITY IN THE CYBER KILL CHAIN IS THE HUMAN ELEMENT—EFFECTIVE CYBERSECURITY IS NOT JUST ABOUT TECHNOLOGY BUT ABOUT EMPOWERING PEOPLE TO RECOGNISE AND RESPOND TO THREATS

One of the key challenges in cybersecurity is the human element—phishing attacks remain one of the most common entry points for cybercriminals. "We are building a cybersecurity culture in education, where awareness and proactive security become second nature," says Luthuli. To address this, Take Note IT emphasises cybersecurity awareness training, ensuring both staff and students can identify and respond to threats effectively.

Sustainability and R&D: The Future of Cybersecurity

Beyond immediate threat mitigation, Take Note IT is committed to long-term cybersecurity sustainability. The company’s Academy of Excellence

not only trains but also places graduates in permanent employment, fostering a continuous pipeline of cybersecurity professionals to address the industry’s skills gap.

Additionally, Take Note IT invests heavily in research and development. Innovations such as the Cyber Learner Management System (LMS) platform, IoT Radio Frequency Identification (RFID) sensors, and AI-driven threat analysis underscore its commitment to staying ahead of emerging cyber threats. These advancements are not only enhancing security but also positioning the company as a thought leader in cybersecurity for education.

The Road Ahead: Emerging Trends and Opportunities

As cyber threats continue to evolve, Take Note IT is preparing for the next wave of challenges. The rise of AI-driven cyberattacks, Zero Trust Security models, and increasing cloud vulnerabilities demand agile and forward-thinking cybersecurity strategies.

Take Note IT is actively enhancing its AI-driven threat detection capabilities, strengthening cloud security frameworks, and expanding its cybersecurity training programs to ensure educational institutions remain protected.

For Luthuli, cybersecurity is more than just a technical challenge—it is a strategic necessity for growth and innovation. “Institutions that integrate cybersecurity into their digital transformation efforts will not only protect

themselves but also gain a competitive edge in the evolving education landscape.”

As educational institutions navigate an increasingly digital future, cybersecurity is no longer optional—it is a necessity. The real question is not whether schools and universities should invest in cybersecurity but how quickly they can adapt to the evolving threat landscape. Take Note IT’s leadership in this space is a testament to the power of innovation, resilience, and proactive security. The institutions that prioritise cybersecurity today will be the ones that lead the future of education tomorrow.

SUNRISE STRATEGIES

Leveraging Solar Energy to Drive Sustainable

For businesses in South Africa, unreliable power and rising electricity costs aren’t just inconveniences— they’re existential threats. With energy prices soaring and sustainability becoming a competitive advantage, solar energy is no longer an option; it’s a necessity.

The solar energy sector in South Africa has experienced dynamic shifts in demand over recent years, driven by a combination of economic, environmental, and policy factors. One of the most significant drivers of increased demand for solar energy has been the persistent issue of loadshedding. In 2023, South Africa faced frequent and severe power outages, prompting households and businesses to seek reliable alternative energy sources. Solar power emerged as a popular solution, leading to a sharp increase in installations across the country. The need for a consistent power supply was a primary motivator for this surge in demand.

Since 2024, the South African government has managed to stabilise the grid and almost eradicate loadshedding. However, the cost of electricity has seen double-digit increases year-on-year. This shift has

driven continued investment in solar energy, with South Africa’s total solar photovoltaic (PV) capacity reaching 8.97 gigawatts (GW) in 2024, an 11.9% increase from the previous year. However, the pace of new installations has slowed, with only 35% of the capacity added in 2024 compared to 2023. This trend highlights both the growing reliance on solar power and the need for sustained investment to keep up with demand. Consequently, the demand for solar energy continues to rise as more people look to reduce their energy costs. Whether aimed at addressing loadshedding or the cost of energy, sustainable energy is no longer a buzzword —it's a strategic imperative. Companies across various industries are increasingly turning to solar energy to not only reduce their carbon footprint but also to gain a competitive edge and drive sustainable growth.

Identifying and Targeting Emerging Markets

Most solar providers in South Africa focus on residential and commercial clients. These clients typically have the buying power, want to reduce energy costs, and are highly irritated by the anxiety caused by energy interruptions. These have been the

ADVERTORIAL: HANDZA ENERGY

the typical clients for the past five years and more. However, markets such as rural areas and townships present high-growth opportunities for solar and other energy forms.

Most parts of rural South Africa are electrified; however, many rural residents still opt for wood for water heating and cooking. Cutting trees for wood has the negative consequence of deforestation. Wood is the preferred alternative because of the high cost of electricity. Due to poor payment of electricity and some illegal connections, most township residents are subjected to load reduction, another form of load shedding for areas that use more electricity than what they pay for. To provide solutions to this market, Handza is exploring small household solar solutions, biogas, and hydrogen for cooking and water heating. Through its experience, Handza has realised that most South African villages have easy access to animal manure, which may be used to create methane gas for cooking. This has the benefit of providing energy and removing methane or greenhouse gas emissions. Most solar plants are designed with surplus capacity for winter and overcast days. This results in most batteries being full around 11:00 am, meaning there is excess solar energy that may be used to create green hydrogen from 11:00am to around 16:00pm. The hydrogen industry is still at the research phase; however, the potential is there. Hydrogen is the most energy-dense element, and its capability to handle energy-intensive applications is promising. In South Africa the green hydrogen market is expected to reach US$4.2 billion by 2030, growing at a 7.5% annual rate.

Innovation and Technological Advancements

Unlike China, South Africa has not invested heavily in solar generation technology. Doing so at the current moment would not only require significant investment, but it might also be difficult to develop and manufacture products that have a competitive price compared to those from China. China is the leading manufacturer of batteries and supplies countries like South Africa for lithium battery assemblies. These advancements have not stopped Handza from innovating to address the gaps in the market. Therefore, Handza develops energy automation systems that use AI and condition-based algorithms to determine when to switch on what appliance based on the weather, available battery capacity, and energy demands. Unlike conventional solar providers, Handza goes beyond installations —it creates intelligent energy ecosystems. By integrating AI-powered automation,

Handza ensures that businesses not only switch to solar, but maximise every kilowatt for cost savings, efficiency, and sustainability. Furthermore, Handza is exploring instant heating solutions to expand its energy efficiency portfolio.

In addition to driving innovation and enhancing operational efficiencies, education plays a pivotal role in scaling sustainable strategies. Handza recognises that empowering businesses through targeted educational initiatives—such as industry workshops, academic partnerships, and hands-on training programs— demystifies advanced solar technologies and fosters a culture of continuous learning. By equipping leaders and teams with the necessary knowledge and skills, Handza not only accelerates the adoption of renewable energy solutions but also enables organisations to integrate sustainable practices into their long-term strategic planning. This educational approach serves as a catalyst for both innovation and environmental stewardship, ensuring that businesses remain competitive in a rapidly evolving energy landscape.

Attracting Investment

Part of Handza’s innovation and technology advancements is the use of solar simulation software to size, design, and simulate the productivity of a solar system over a period of 12 months. Despite the overall growth in solar capacity, the recent slowdown in new installations underscores the need for businesses to secure funding and optimise solar solutions. With solar adoption slowing in 2024, companies like Handza are positioning themselves strategically to leverage financing options, government incentives, and long-term investment strategies to ensure continued expansion. This provides an accuracy of 98% over the entire data to determine how much energy will be generated and to use that for modelling of the financial benefits of the system. This also aids in determining the level of CO2 emission offset over the period of 12 months.

This has aided Handza and its clients in determining the business case and bankability of installing solar. From it, Handza has also determined that the longterm cost of solar energy is cheaper than the cost of grid energy. These types of analyses have been used to source solar energy funding, leverage government incentives, and motivate for Power Purchase Agreements (PPAs) with several clients.

Agility and Adaptability

The fluctuating demand in solar energy from 2023 demanded Handza to have

significant levels of adaptability to stay in business. When loadshedding reduced, Handza increased its focus to cover energy efficiency, water heating, and efficient air cooling. This flexibility ensured that Handza remained sustainable during the downturn.

Sustainability Focus

One of the most compelling reasons for businesses to adopt solar energy is the significant cost savings it offers. While the initial investment in solar infrastructure can be substantial, the long-term benefits far outweigh the costs. The solar industry is continuously evolving, with advancements in technology making solar panels, lithium batteries, inverters, and other solar products more efficient and affordable. Companies that invest in the latest solar technologies can benefit from improved energy efficiency and reduced operational costs. Additionally, various government incentives and tax credits can further enhance the financial viability of solar projects.

As governments worldwide tighten regulations on carbon emissions and promote renewable energy, businesses that proactively adopt solar power can stay ahead of regulatory requirements. This not only ensures compliance, but also positions companies as leaders in sustainability, setting them apart from competitors.

Handza has been at the forefront of advocating for renewable energy policies and has actively participated in shaping industry compliance standards. Handza provides bespoke solar energy and energy efficiency solutions tailored to unique client needs.

As South Africa’s energy landscape continues to evolve, companies that integrate innovation, adaptability, and sustainability will emerge as industry leaders. Handza’s proactive approach— leveraging AI-driven automation, green hydrogen, and diversified energy solutions —positions it at the forefront of Africa’s renewable energy revolution. With the demand for clean energy solutions on the rise, businesses need a solar partner that offers more than just panels—they need a strategic energy transformation partner. Handza is that partner. Combining AIdriven automation, green hydrogen potential, and tailored energy solutions, Handza is helping businesses not just survive the energy crisis, but thrive in a new era of sustainable growth.

Phone: +27 76 179 4536

Website: www.handza.co.za

CONCEPTUALISING AI TO BE MORE THAN JUST MIMICKING HUMANS TO HARNESSING INTELLIGENCE INNATE IN NATURE SHOULD GUIDE TECHNOLOGICAL ADVANCEMENT MORE BENIGN & SENSITIVE TO OUR FRAGILE WORLD

Furtherance of Artificial Intelligence by

DRAWING FROM INTELLIGENCE INNATE IN NATURE

IN THE INTRICATE DANCE BETWEEN NATURE AND TECHNOLOGY, INTELLIGENCE REVEALS ITSELF IN THE MOST UNEXPECTED PLACES—FROM THE VAST NEURAL NETWORKS OF THE HUMAN BRAIN TO THE SYNCHRONIZED WISDOM OF AN ANT COLONY. AS WE PUSH THE BOUNDARIES OF ARTIFICIAL INTELLIGENCE, WE FIND THAT SOME OF THE MOST GROUNDBREAKING INNOVATIONS ARE ROOTED IN THE INTELLIGENCE OF NATURE ITSELF. PROF. CAROLISSEN EXPLORES HOW AI IS NOT JUST A PRODUCT OF HUMAN INGENUITY BUT A REFLECTION OF THE DEEP, INTERCONNECTED WISDOM FOUND IN THE NATURAL WORLD. CAN MACHINES TRULY LEARN FROM NATURE’S BLUEPRINT? AND IF SO, WHAT DOES THAT MEAN FOR THE FUTURE OF INTELLIGENCE?

The Chinese word for “leader” is “lingdao.” “Ling” means “to know,” and “dao,” of course, is the Tao, the Way. The Chinese believe it is the role of leaders to know the Way of the cosmos and Nature and to bring that into the world of human activities. Systems linking people and nature, known as social-ecological systems, are increasingly referred to by scientists as complex adaptive systemsi.

Eloquently put by Lewis Thomas in The Fragile Species, “the earth is the most stable organism we can know about, a complex system, a vast intelligence, turning in the warmth of the sun, running its internal affairs with the near infallibility of a huge computer. It goes down but never out.” Despite paleontological catastrophes like volcanic eruptions and meteoritic strikes the earth corrects itself and regulates its breathing keeping oxygen and carbon dioxide at exactly the right and very narrow bands to sustain a livable planet.

This delicate equilibrium is maintained by the invocation of ice ages to trap excess carbon and stimulation of plant life to absorb carbon dioxide and produce oxygen. The correct carbon levels maintain earth and ocean temperatures to keep the climate within livable limits for all species. Should oxygen levels exceed this narrow band forest fires will ignite spontaneously from the sun’s irradiation and of course should it drop below this limit, all life on Earth will be extinguished. There are also many

other physical parameters that the earth needs to maintain within narrow bands to sustain life, like the tilt of rotation that governs seasons. We are thus living within an intelligent ecosystem that we must respect and learn from if we were to co-exist within a harmonious relationship with all that share life on this planet.

In daily parlance, Artificial Intelligence (AI) evokes the realms of human cognitive ability and effortless engagement with your ecosystem through the exchange of information. Conceptualising AI to be more than just mimicking humans to harnessing intelligence innate in nature should guide technological advancement more benign and sensitive to our fragile world. Intelligence in the natural world holds many lessons for humanity as to how the selfless exchange of information is crucial to the maintenance of a sustainable ecosystem in which all of nature can flourish and resist both natural and man-made calamities. By way of example, bacteria transmit and exchange life-supporting information on a scale exceeding that of modern-day supercomputers.

AI, like an unstoppable tsunami, “is sweeping the world creating enormous life-enhancing opportunities. Econometric modelling suggests that by 2035, AI could double global economic growth rates by reshaping work, enhancing collaboration between humans and machines, and increasing labour productivity by up to 40%. In 2022, digital

communication directly contributed to approximately 60% of global GDP.

The lifeblood of AI is data, the ability to exchange in an intelligent manner, and the adequacy thereof. This then speaks to whether data asymmetry can lead to further polarisation of wealth and the entrenchment of what seems to be interactable inequalities across the globe. Nowhere is this more evident than in the asymmetrical responses and the attendant consequences suffered by developing economies resulting from unchecked climate change economic drivers and the sinister nature of carbon trading. Most of the advanced economies have included a national AI strategy into their economic portfolio whilst emerging economies view AI as the springboard to leapfrog economic divides. Beyond economic benefits, democracy is stregnthed through the enhancement of access to information and the application of AI technology to deliver social services.

Advancement of technology informed by nature is not new and hence AI can similarly benefit from drawing on what the universe is offering. The ability to exchange data within ecosystems and evaluate responses through natural phenomena may significantly improve machine learning and algorithmic processes, ultimately enhancing the benefits for all of humanity. Whether it is plants communicating with each other signaling danger or animals living in symbiotic relationships, the objective of this exchange of intelligence remains the holistic protection of the ecosystem.

Like all major technological advances that promise a better life for humanity, all progress is fraught with ethical conundrums. Unchecked technological development can disturb the fragile equilibrium that makes the Earth a livable planet. In the 1950’s in China, the sparrow considered a plague and threat to the wheat produce, was exterminated. This triggered a nationwide famine in which millions of Chinese perished because their absence allowed for the flourishing of insects that destroyed entire crops of wheat. Hence it will prove instructive to consider and evaluate the intelligence inherent in the natural world that assists in maintaining the ecosystem.

Many examples of an intelligent natural world with highly responsive feedback loops for survival exist. Volcanic eruptions unload massive amounts of particulates harmful to nature into the atmosphere with 99% of gas molecules emitted during a volcanic eruption being water vapor (H2O), carbon dioxide (CO2), and sulfur dioxide (SO2). The Toba event that occurred 74,000 years ago, qualifying as the largest supervolcano eruption, at the site of present-day Lake Toba in Sumatra, Indonesia, and was dated (in 2012) to 73,880 ± 320 years ago through highprecision argon-argon dating.

The Toba catastrophe theory triggered a severe global volcanic winter of close to ten years and contributed to a 1,000-year-long cooling episode. This led to a genetic bottleneck in humans and the eradication of species on a global scale. The response of the Earth to this and many subsequent catastrophes should and must

inform the current debate on the margin of global warming the Earth can tolerate before we have a natural backlash of this magnitude.

The exchange of information is paramount in the building of intelligence and fundamental to learning as would be the case in AI. The atmosphere is filled with digital and analog signals which our senses must filter and make meaning from. In addition, other agents carry further codes that make us either activate conscious or unconscious responses. Human intuition has yet to find a scientific explanation. It is thought it emanates from signals from dimensions that our senses are unaware of. The well-known phenomenon of telepathy has become the subject of communication studies in defense and space travel. In the natural world information is transmitted between living organisms with astonishing accuracy and fineness outside the limits of human comprehension.

A more esoteric communication phenomenon drawn from and defying the laws of the world of physics culminated from the “spooky entanglement”. This transgression of physical law that limits all exchanges of information to the speed of light flummoxed even Einstein and provided the theoretical underpinnings of the superfast quantum computer.

In the 1930s when scientists, including Albert Einstein and Erwin Schrödinger, first discovered the phenomenon of spooky entanglement, the world of Physics was in uproar. Einstein famously called entanglement "spooky action at a distance," since the particles seemed to be

communicating faster than the speed of light. Experiments have since proven that entanglement is very real and fundamental to nature.

China's quantum-encrypted communications satellite, Micius, relies on quantum entanglement between photons that separated by thousands of kilometers. It has now been tested experimentally hundreds of times at laboratories around the world to confirm that quantum entanglement is real. Spooky entanglement may sound paranormal but within human interactions, instantaneous sensing of emotions between people strongly emotionally connected, as would be case for monozygotic twins.

Animals have outstanding communications abilities and their close proximity to nature ensures the survival of species as a collective, the science of biomimicry. Engineers and scientists would consider design solutions perfected by the natural world. Natural air conditioning, now in vogue, drew inspiration from the airflow patterns of colonies of termites operating in the dark like a superorganism constructing superefficient structures in which temperatures are kept at optimum levels for living yet resilient enough to provide protection against predators.

From elephants to ants and impending catastrophe like a tsunami triggers survival mechanisms which we as humans only detect when it is too late. Recent studies show the astonishing amount of communication that exists between plants that ensure their survival and to ward off predators. This not only preserves

survival of individual species but is so pervasive in its extent to ensure preservation of entire ecosystems.

Volatile organic compounds (VOCs) chemically, similar to pheromones, are gaseous compounds that act as chemical messengers between organisms that are released by plants. In the world of ants, communication is facilitated by pheromones that allow them to find food and identify their nestmates. VOCs, synthesized inside a wounded plant, are released, and move through the air to the nondamaged parts of the same plant and to the neighboring plants, where it activates a defense mechanism in neighbouring plants.

Another defense-related VOC made by plants is methyl salicylate, chemically similar and acts akin to the human painkiller, aspirin. Within seconds, plants that detect VOCs will start making anti-fungal compounds or anti-insect toxins to protect themselves. VOCs can also travel long distances underground, via the root system, stimulating root cells to mount defense responses against invading fungi or bacteria in the soil. VOCs can also assist plant roots to absorb soil nutrients more efficiently, or bacteria that convert nitrogen gas from the atmosphere into nutrients that help the plants to grow faster.

The sound signals used by plants to communicate tend to be at frequencies that cannot be heard by the human ear. In a 2013 study in Australia clearly showed the beneficial effects of basil plants on the growth of chilli plants, which confirms what many gardeners had previously

observed in their gardens. Chilli seedlings grow less well in the presence of fennel plants.

Scientists postulate that tiny vibrations in the cells of each

INTELLIGENCE IS INNATE IN NATURE AND TO DISCARD IT AMOUNTS TO A THREAT TO THE ENTIRE ECOSYSTEM AND LIFE ON EARTH. HENCE NATURAL INTELLIGENCE OR THE INTELLIGENCE OF NATURE MUST AND COULD BE LEVERAGED TO FURTHER AUGMENT OR TEMPER AI FOR MORE RESPONSIBLE AND COHERENT DEVELOPMENT.

plant might produce “sounds” of frequencies detectable by other plants, telling them whether they are growing near a “bad” or a “good” neighbor.

In other experiments, young maize roots made tiny clicking sounds that are at the lower end of the human hearing range (about 220 Hz). When the roots were suspended in water they leaned toward these sounds. Other sounds include ultrasonic fizzy bubble bursts in the minuscule tubes in plants that transport water and minerals from the roots to the plant tissue, only detectable by insects and some other animals. Acoustic sensors designed to detect cracks in bridges and buildings can catch ultrasonic pops that benefit from this natural phenomenon.

The simplistic corollary is that AI pertains only to machines mimicking the thought processes of humans and serve humanity is

"The Neural Nexus Tree” The essence of the connection between nature's intelligence and artificial intelligence self-limiting. Intelligence is innate in nature and to discard it amounts to a threat to the entire ecosystem and life on earth. Hence natural intelligence or the intelligence of nature must and could be leveraged to further augment or temper AI for more responsible and coherent development. At all times, advancements in technology must be tempered by the delicate balance required for a livable planet. As nature has shown, when parts of the ecosystem fail

to selflessly exchange data, they may underperform—potentially leading to the collapse of the natural order and threatening life as we know it.

Humanity can only stand to benefit from becoming more cognizant of intelligence embedded in nature and more sensitive to the finely held equilibrium our fragile planet has to maintain to provide a livable habitat for all of its ecosystems.

How can you leverage the wisdom of nature to foster more sustainable, innovative solutions?

Prof Randall Carolissen, formerly the Dean of the Johannesburg Business School. He is the head of research at the South African Revenue Service (SARS) and holds a PhD in Nuclear Physics.

REVOLUTIONISING

EMPLOYEE & CLIENT ENGAGEMENT: THE POWER OF MICROLEARNING & GAMIFICATION

BOARDS CAN’T SHY AWAY FROM THEIR CYBERSECURITY GOVERNANCE RESPONSIBILITIES. AS THE MOST VALUABLE ASSETS OF ORGANISATIONS ARE DIGITISED, STAKEHOLDERS EXPECT THE ORGANISATION TO EMPLOY ALL POSSIBLE MEASURES TO PROTECT ITSELF AGAINST THE PERILOUS CYBERSECURITY LANDSCAPE.

It’s 9 AM on a Monday, and Lerato, a customer support agent at a leading South African telecoms company, is already dreading the day. She has back-to-back calls, each requiring indepth knowledge of complex service plans. She remembers the last training session— four hours of monotonous slides, overwhelming jargon, and information she barely retained. By lunchtime, she’s frustrated, flipping through an outdated manual while a customer grows impatient on the line.

Now, imagine a different scenario. Instead of a bulky training manual, Lerato receives a quick, interactive lesson on her mobile phone—a two-minute video outlining the exact solution she needs, followed by a short quiz that reinforces key points. Within moments, she confidently resolves the customer’s issue. This is the power of microlearning and gamification—a shift from passive learning to on-demand, engaging knowledge delivery.

Traditional corporate training has long been a stumbling block—outdated, uninspiring, and detached from real-world applications. A recent Deloitte study found that 77% of employees feel disengaged with traditional training methods, citing information overload and a lack of

practical application as key frustrations (Deloitte, 2024). In a world of dwindling attention spans and rapidly changing workplace demands, it’s clear: the old ways no longer work.

C-suite executives, business leaders, and government decision-makers can harness these very tools to drive engagement, boost performance, and future-proof their workforce.

MICROLEARNING: THE SCIENCE OF LESS IS MORE

We’ve all been there—sitting through lengthy training sessions, trying to absorb hours of content, only to forget most of it a week later. The science backs this up: research from the Ebbinghaus Forgetting Curve shows (Ebbinghaus, 1885, Memory: A Contribution to Experimental Psychology. New York: Dover) that people forget 50% of newly learned information within an hour if not reinforced.

Microlearning changes this by delivering small, digestible knowledge nuggets tailored to real-world application.

Why Microlearning Works

Microlearning leverages cognitive science principles, ensuring higher retention rates through bite-sized, interactive learning experiences. Instead of hour-long seminars, employees engage in 5 to

10-minute learning sessions via mobile apps, short videos, and infographics.

Microlearning is not just about shortening content—it’s about matching information the learner needs “just-in-time” (the purpose), with the delivery of “short bursts” of informational or instructional content (Corbeil & Corbeil, 2022).

Imagine a sales executive preparing for a high-stakes pitch. Instead of sifting through a training manual, they quickly review a two-minute video on negotiation tactics before the meeting. This just-in-time learning approach ensures that knowledge is applied when it matters most.

Case Study: African Seeds Group - Sowing the Seeds of Success with Mobile MicroLearning

Africa Seeds Group, a specialised producer and distributor of seeds, fertilisers, and agrochemicals in South Africa, is dedicated to supporting the developing farmer market. Their extensive product range is designed for farmers of all sizes, from home gardeners to large commercial operations.

The company recognised a major challenge: smaller-scale farmers lacked the comprehensive support enjoyed by larger farmers, relying on delayed responses from technical support teams. This gap in timely information hindered their ability to

optimise farming practices, manage diseases, and respond to environmental challenges effectively.

To address this, Africa Seeds Group turned to mobile microlearning, offering a just-in-time solution that delivered bite-sized learning modules directly to farmers’ mobile devices. These modules covered vital topics such as field preparation, fertilisation, irrigation, and pest and disease management. This approach empowered farmers to apply learned practices on-thego, in real-time, improving productivity and yields.

Impact:

• Increased Adoption and Reach: Within six months, 50,000 farmers across six southern African countries accessed the training, contributing to better farming practices.

• Enhanced Farming Practices: Farmers demonstrated improved techniques in field preparation, pest management, and irrigation, leading to better crop quality and higher market prices.

• Improved Knowledge Retention: Bite-sized, interactive content reinforced daily, improving retention and enabling farmers to apply best practices effectively.

• Higher Engagement: The accessibility of the platform meant farmers could integrate learning seamlessly into their routines, with higher completion rates and engagement.

Africa Seeds Group’s success highlights the transformative potential of mobile microlearning in industries like agriculture, where accessible, practical knowledge can directly impact business success and community growth.

GAMIFICATION: TURNING LEARNING INTO A COMPETITIVE ADVANTAGE

While microlearning delivers knowledge efficiently, gamification ensures employees are motivated to learn.

What is Gamification? Gamification applies game-like elements—such as points, badges, leader boards, and challenges—to non-game contexts like corporate training. It leverages our inherent drive for accomplishment, competition, and recognition. Just as a player in a video game is driven to reach the next level, employees engage more deeply when training includes incentives and recognition.

Case Study: How Cipla Gamified Training to Boost Engagement

Before gamification, Cipla’s sales team completed training only to meet compliance requirements. Once the company introduced leader boards, achievement badges, and performance-based rewards, engagement skyrocketed:

• A 42x increase in learner engagement

• 75% daily access rate

• Higher completion rates and long-term retention

"We have increased the engagement and knowledge levels of our employees significantly," says Jacques Van Staden, Cipla’s Chief Operations Officer. "Their ability to break down courses into granular levels and display the results using active dashboards enables us to analyse our learning environment within seconds, without having to use any additional business analytics. We can now measure the knowledge growth of our learners, see which learners are struggling with what content and why, and also incentivise performers and link their knowledge growth to KPI’s." This shift demonstrated that learning doesn’t have to be mandatory—it can be exciting.

The Role of Feedback and Recognition

A core strength of gamification is instant feedback. Much like a video game rewards players for completing tasks, gamified training provides real-time feedback on progress, reinforcing positive behaviours. For Cipla, instant feedback meant employees could track their learning milestones, celebrate achievements, and compete with peers. This cycle of motivation, progress tracking, and reward creates sustained engagement.

FUTURE TRENDS: AI, AR, AND THE EVOLUTION OF LEARNING

The next frontier for corporate learning lies in AI-driven personalisation and immersive experiences.

AI-Powered Adaptive Learning: AI will tailor content to individual learners based on their performance and preferences.

creates fully immersive learning experiences. Imagine an executive refining their negotiation skills in a simulated high-stakes deal.

HOW AR IS TRANSFORMING TRAINING, COLLABORATION, AND PRODUCTIVITY

By 2030, the AR market is projected to reach US$142.4 Billion (GlobeNewswire, 2025), fundamentally changing the way employees learn, collaborate, and execute complex tasks. Boeing has leveraged AR-enabled smart glasses in aircraft wiring assembly, reducing wiring errors by 40% and increasing efficiency by 25% through real-time AR overlays that provide precise visual guidance.

With the development of nextgeneration devices such as Meta’s Orion AR Glasses, the workplace is on the cusp of a significant transformation. Surgeons will soon be able to practise intricate procedures in a risk-free virtual environment, engineers will troubleshoot machinery handsfree with real-time AI assistance, and global teams will collaborate on product designs in threedimensional virtual spaces, moving beyond the limitations of video conferencing.

Predictive Analytics: Organisations will use data to forecast training needs, ensuring employees stay ahead of industry changes.

Augmented Reality (AR) & Virtual Reality (VR): AR overlays real-time information, while VR

AR’s Impact on Corporate Learning and Productivity

• Training becomes more practical and effective – AR enables real-world simulations,

allowing employees to learn by doing. Research shows that AR enhances understanding of complex concepts and increases engagement through gamification, leading to improved learning outcomes.

• Collaboration becomes more immersive – Remote teams will be able to manipulate 3D models together, making virtual teamwork feel as seamless as in-person interaction.

• Productivity improves with AI-driven and hands-free workflows – Digital overlays and real-time guidance reduce errors, speed up complex tasks, and help workers perform at their best.

While Orion Glasses and other AR innovations are still in development, their impact is inevitable. Companies that embrace this shift early will not only remain competitive but will shape the future of work itself.

ARE YOU READY TO TRANSFORM LEARNING?

The future of corporate learning isn’t about more content—it’s about smarter content. Microlearning and gamification aren’t trends; they’re strategic imperatives.

Business leaders must ask themselves:

• Are we still relying on outdated training methods?

• Is our workforce engaged, motivated, and continuously learning?

• Are we leveraging technology to enhance knowledge retention?

Those who embrace agile, engaging, and data-driven learning models will build resilient, future-proof organisations.

The challenge is clear: will you lead the transformation, or will you be left behind?

GAMIFICATION

The Key to Unlocking Financial Literacy

FINANCIAL LITERACY IS OFTEN SEEN AS COMPLEX AND INTIMIDATING, BUT WHAT IF LEARNING ABOUT MONEY FELT MORE LIKE PLAYING A GAME? YEN CHOI EXPLORES HOW GAMIFICATION— USING GAME-LIKE ELEMENTS SUCH AS REWARDS, CHALLENGES, AND INTERACTIVE LEARNING— CAN REVOLUTIONISE FINANCIAL EDUCATION. BY MAKING FINANCIAL CONCEPTS ENGAGING AND ACCESSIBLE, GAMIFICATION HAS THE POTENTIAL TO EMPOWER INDIVIDUALS TO MAKE SMARTER MONEY DECISIONS AND BUILD LIFELONG FINANCIAL CONFIDENCE.

Picture this: you open your banking app, but instead of dull transactions and rigid menus, you're greeted with a challenge— save a little today, unlock rewards tomorrow. Bankit Africa is rewriting the rules of finance, turning everyday money management into an engaging, game-like experience. By integrating game dynamics, this Nigerian neo-bank isn’t just offering the usual deposits, savings, and transfers; it’s creating a financial playground where users are motivated to develop better money habits.

We sat down with Yen Choi, CEO of Bankit Africa, to discuss how the company is using gamification to reshape financial literacy and help users build better financial habits.

Q&A with Yen Choi, CEO of Bankit Africa

Q: Bankit Africa is positioning itself as more than just another fintech app. What inspired the idea to use game dynamics in banking?

A: I’ve always been fascinated by how some mobile games keep players engaged for hours, sometimes even spending money on upgrades. One of my favourite games, Royal Match, does his exceptionally well. It gives rewards at

NIGERIA

just the right moments, encouraging players to return daily and stay invested in the experience. This psychological hook, known as game dynamics, isn’t limited to video games—it can be applied to almost any activity, including banking. We realised that by implementing similar mechanics in finance, we could encourage people to engage with their money in a more meaningful way and develop strong financial habits.

Q: What are game dynamics, and how do they apply to banking?

A: Game dynamics are the underlying engagement mechanisms that make games addictive. Think of them as the ‘rules of engagement’—how a game pulls you in, keeps you playing, and makes it fun. In the context of Bankit Africa, we’re applying elements like leaderboards, high scores, time-based challenges, feature unlocks, and usage streaks to banking. Instead of seeing financial management as a dull necessity, users experience it as an interactive, rewarding journey.

Q: Can you give an example of how game dynamics improve financial behaviour?

A: Sure! One of our features, ‘Goal Unlock Savings,’ rewards users by unlocking exclusive savings tools only after they’ve demonstrated consistent engagement with the app’s basic functions. For example, a user who regularly deposits money, pays bills on time, and completes financial literacy challenges can unlock an automated savings feature. This feature automatically allocates a percentage of every deposit or withdrawal toward a specific goal, such as rent, a new phone, or a car. Because users have ‘earned’ access to this tool through their efforts, they feel more invested in using it, reinforcing positive financial behaviours.

Q: Many financial apps offer a wide range of features upfront. Why does Bankit Africa take a more progressive approach?

A: Offering too many features all at once can be overwhelming—it creates decision paralysis. Instead, we introduce features gradually, rewarding users as they engage with the platform. This approach ensures that users don’t just have access to tools, but actually use them effectively. The effort they put in to unlock a feature makes them more likely to use and benefit from it.

Q: How does gamification support financial literacy?

A: Financial literacy isn’t just about knowing the terms—it’s about developing habits that lead to better financial decisions. Many people, especially younger generations, don’t engage with financial education because it feels dry and complicated. Gamification makes learning about money more interactive and fun. For example, we include bite-sized financial literacy challenges, daily ‘money missions,’ and rewards for learning and applying financial concepts. This turns banking from a chore into an engaging experience.

Q: Will Bankit Africa offer rewards that translate into realworld benefits?

A: Absolutely. We’re integrating real-world incentives into the experience. Users who develop good savings habits might receive better interest rates, fee discounts, or exclusive financial planning tools. Our long-term vision is to create a loyalty ecosystem where users can redeem points for financial products or partner discounts, reinforcing positive financial behaviours.

Q: What challenges do you foresee in implementing gamification in finance?

A: One challenge is ensuring that gamification remains ethical.

Unlike traditional gaming, where the goal might be to encourage spending, our focus is on promoting financial health. That means designing mechanics that reward saving and responsible spending, rather than excessive transactions. Another challenge is balancing simplicity with engagement. Too much gamification can feel gimmicky, while too little won’t drive behaviour change. We are carefully testing and refining our approach to make sure it enhances financial well-being.

Q: Where do you see Bankit Africa in the next five years?

A: Our mission is to redefine how people interact with their money. In five years, I see Bankit Africa leading a movement in financial literacy across Africa, with millions of users benefiting from an interactive, gamified banking experience. We plan to expand our feature set, integrate AI-driven financial coaching, and build a financial ecosystem that makes banking not just necessary, but enjoyable.

Gamification is proving to be more than just a trend—it’s becoming a fundamental shift in how financial institutions engage users. With the rise of AI-powered financial tools, behavioural analytics, and real-time rewards, the future of banking is moving toward an era where engagement drives financial wellbeing. Bankit Africa stands at the forefront of this transformation, proving that financial literacy doesn’t have to be a chore—it can be an experience.

As fintech continues to evolve, the question isn’t whether gamification will shape the future of finance, but rather how quickly traditional banking will catch up. For now, Bankit Africa is ahead of the curve, turning financial responsibility into an interactive and rewarding journey.

FUTURE-PROOFING THE WORKFORCE

The Role of Continuous Learning in the C-Suite

Technology is evolving at an unprecedented pace, redefining the role of the C-suite. Executives today face greater demands than ever, with artificial intelligence, cybersecurity, and data-driven decision-making transforming industries. To stay competitive, business leaders must embrace continuous learning, keeping ahead of the trends and innovations shaping the global market.

Upskilling isn't just for mid-level employees anymore—executives need to stay sharp too. A McKinsey report reveals (McKinsey & Company, 2023) that 87% of business leaders acknowledge skill gaps in their workforce, with a growing emphasis on digital fluency and adaptive leadership. The question is no longer whether to invest in learning but how to make it a seamless part of executive strategy.

The Shifting Landscape of Executive Leadership

The traditional leadership model is being disrupted. Executives who once relied solely on experience and intuition must now integrate technology into decision-making. Tech fluency, data literacy, and adaptability are essential skills for the modern C-suite.

Industry Insight:

Leaders who embrace continuous learning are better positioned to drive innovation and navigate market disruptions, ensuring their organisations remain competitive in an ever-evolving business landscape.

Case Study:

Mediclinic South Africa has taken proactive steps to ensure its leadership remains at the cutting edge of healthcare innovation. The company offers a structured leadership training program that integrates digital transformation, crisis management, and strategic decision-making. Having attended this program as a leader, I experienced firsthand how Mediclinic fosters a culture of continuous learning, equipping executives to navigate industry disruptions effectively. This approach has strengthened Mediclinic’s resilience and its ability to adapt to new healthcare technologies. In recognition of its commitment to employee development, Mediclinic was named a Top Employer in South Africa in 2024. Avril Stroh, Mediclinic Southern Africa’s Acting Chief HR Officer, highlighted the significance of this achievement: “As the only private hospital group in South Africa to be certified, we are exceptionally proud of this

recognition. Top Employer allows us to focus on ensuring that we continue prioritising employee experience in the workplace.”

Challenges in Continuous Learning for Executives

Despite the clear need for learning, several barriers hinder executive education: Time Constraints: With packed schedules, finding time for structured learning is difficult. Resistance to Change: Some leaders view upskilling as unnecessary or disruptive. Outdated Educational Models: Traditional executive education does not always align with the fast pace of technological change.

Case Study:

Exec-Comm, a leading corporate training provider, has partnered with Yoodli, an AI-powered communication coaching platform, to integrate AI-driven microlearning into executive training. According to a study published by the Harvard Business Review (2024), AI-driven coaching platforms have increased executive communication effectiveness by 30%, reinforcing the value of real-time, personalised feedback. By embedding AI coaching into daily workflows, executives can continuously refine their decisionmaking and interpersonal skills

without disrupting their demanding schedules. This approach has led to a noticeable improvement in leadership effectiveness and team collaboration, demonstrating the value of AI-powered learning solutions in executive education (Harvard Business Review, 2025).

The

Role of Emerging Technologies in Executive Education Technology is transforming executive learning: AI-driven personalized learning platforms provide tailored training based on individual needs.

VR and AR simulations offer immersive, hands-on experiences in crisis management and decision-making. Data analytics tools help executives refine strategies with real-time insights.

Industry Example:

Johnson & Johnson has embraced AI to enhance employee development through initiatives like the 'Match with a Mentor' program, which pairs employees with mentors to foster skill development (Hyer, 2024). DHL, meanwhile, has leveraged AIpowered automation to optimise workforce efficiency. For instance, its IDEA algorithm has reduced the travel distance of warehouse employees by up to 50% and increased productivity by up to 30% in certain locations (DHL Group, 2020). Johnson & Johnson’s program focuses on enhancing decision-making and strategic agility, while DHL’s initiative has led to a 25% reduction in operational inefficiencies and increased adaptability to market trends. These companies showcase how integrating technology-driven learning solutions can drive measurable improvements in

executive performance and business outcomes.

Implementing a Culture

of Continuous Learning in the CSuite

• Organisations that prioritise learning see long-term benefits. Key strategies include:

• Embedding learning in corporate culture through incentives and recognition.

• Encouraging mentorship and peer-to-peer knowledge sharing.

• Leveraging real-time case studies to demonstrate the impact of new knowledge.

Success Story:

Henley Business School Africa has launched executive education programs that integrate AI-driven learning, focusing on leadership agility in the digital age. Reports indicate that executives participating in these programs have experienced enhanced strategic foresight and improved decision-making capabilities in rapidly shifting business environments (Henley Business School Africa, 2024). Additionally, the African Applied AI Institute (AAAI) is pioneering AI-driven professional development initiatives that equip leaders with data-driven decision-making skills tailored to Africa’s unique business challenges. These programs have contributed to measurable improvements in strategic execution and operational efficiency across various industries.

The Future of Continuous Learning in Leadership

The next decade will see:

• AI-driven learning ecosystems that offer real-time adaptability.

• A shift toward lifelong learning models where executives constantly upskill.

• Greater emphasis on sustainability and ethical leadership in learning curricula.

BY PRIORITISING LEARNING AT EVERY LEVEL, EXECUTIVES CAN ENSURE THEIR ORGANISATION REMAINS AGILE, COMPETITIVE, AND POISED FOR FUTURE SUCCESS

Expert Forecast:

Jennifer Garret, leadership expert and author, underscores the importance of fostering a learning culture at every level of an organisation. She states, "Leaders must encourage employees to seek out development opportunities, attend relevant workshops, and engage in cross-functional training. By prioritising learning at every level, executives can ensure their organisation remains agile, competitive, and poised for future success" (Garret, 2024).

Future-proofing leadership requires a commitment to ongoing education. Executives must embrace learning as a strategic advantage, ensuring they remain agile in an unpredictable business environment. As technology continues to evolve, those who prioritise learning will lead the charge in shaping the future of business.

We challenge you, our readers, to pick one new learning opportunity this month—whether it's an AI-driven leadership course, a mentorship program, or an executive workshop—and implement it within your team. The key to long-term success lies in continuous, intentional education that drives real-world impact.

EMPOWERING CHANGE

HOW INCLUSIVE TECH EDUCATION DRIVES SOCIAL IMPACT & INNOVATION

The Cortex Hub is redefining the landscape of tech education in South Africa by championing inclusivity and accessibility. Rooted in the Eastern Cape, where digital infrastructure remains underdeveloped, the Hub is committed to bridging the divide through targeted skills development and incubation programs. By providing underrepresented groups with access to industry-recognised certifications, mentorship, and hands-on learning in specialised labs—ranging from AI and Machine Learning to Fibre Optics and Digital Media—the Cortex Hub ensures that opportunities in the ICT sector are not limited by socio-economic barriers.

Through programs like the Fibre Optic Technician Skills Training, in collaboration with MICTSETA, as well Metro Fibre Systems Learnerships, the Cortex Hub has upskilled hundreds of individuals, with a focus on equipping youth and women with technical expertise to thrive in the digital economy. This commitment to inclusivity is further reinforced through initiatives such as Women in Engineering, Girls in ICT, and being an active sponsor of Ilitha Gaming’s annual She Plays event, which provide dedicated platforms for women and girls to explore careers in STEM and gaming industries.

Transparency and Collaboration: Building a Diverse Tech Community Transparency and collaboration are at the heart of the Cortex Hub’s educational initiatives. By fostering an open ecosystem where start-ups, corporates, and academia intersect, the Hub creates a dynamic space for shared learning and co-creation. Programs such as the Arm (E3)NGAGE Lab Partnership exemplify this approach, ensuring that participants have access to cutting-edge technology, research, and mentorship from global industry leaders.

Social Impact Through Education: Bridging the Digital Divide

The success of the Cortex Hub is measured not just in start-up creation but in tangible social impact. The Hub’s training programs have empowered local communities, particularly in township and rural Eastern Cape, by improving access to digital services and increasing employment rates. The upcoming Robotics for Good Youth Challenge, an ITU & UN-backed initiative that will be hosted by the Hub on the 25th of April 2025, is an example of our dedication to fostering technology-driven solutions that address pressing social challenges.

Additionally, the Cortex Hub’s Annual K-12 Holiday Club introduces young learners to technology at an early age, cultivating a pipeline of future

innovators. By integrating technical training with real-world applications, the Hub ensures that its educational programs drive meaningful change, both at the individual and community levels.

Staying Ahead of Emerging Tech Trends

Remaining at the forefront of technological advancements is key to the Cortex Hub’s strategy. By expanding its specialised labs from 8 to 16, the Hub is preparing start-ups for the demands of the future. Whether it’s AI-powered automation, fibre optic networking, or blockchain applications, the Cortex Hub equips its participants with the latest skills required to drive innovation.

Strategic partnerships with organisations like Liquid Telecom and MetroFibre further bolster the Hub’s ability to stay ahead of the curve, ensuring that start-ups receive practical experience with next-generation technologies. These collaborations not only enhance training quality but also provide a direct pathway for graduates to secure employment and business opportunities.

Overcoming Challenges: Ensuring Sustainable Growth

Despite our success, fostering an inclusive tech ecosystem presents challenges Limited funding, infrastructure gaps, and the digital divide remain persistent barriers. To counter these, the Cortex Hub has adopted a multifaceted approach—leveraging

DRIVING INCLUSIVE TECH EDUCATION, OVERCOMING CHALLENGES, AND SHAPING SOUTH AFRICA’S DIGITAL FUTURE

THE CORTEX HUB IS MORE THAN JUST A TECH INCUBATOR; IT IS NOT ONLY PREPARING INDIVIDUALS FOR JOBS BUT ALSO SERVING AS A CATALYST FOR SOCIAL CHANGE & ECONOMIC TRANSFORMATION

both non-profit and for-profit models to sustain its impact.

Shaping the Future of Work and Community Development

The Cortex Hub’s leadership in the digital space is shaping the future of work by integrating emerging technology, entrepreneurship, and workforce development. By focusing on supplier integration and longterm sustainability, the Hub is preparing start-ups to become key players in industries such as telecommunications, automotive networking, and digital media.

The emphasis on design thinking, agile learning, and real-world application ensures that participants are not just skilled but also adaptable to the evolving job market. This holistic approach positions the Eastern Cape as a growing hub for technological innovation and digital transformation.

Measuring Impact: Tracking Success Through Data

The Cortex Hub employs an impact measurement framework to track the success of its programs. Key metrics include:

• Number of start-ups incubated

• Revenue growth postacceleration

• Job creation and youth employment rates

• Skills certifications issued

• SMME integration into corporate supply chains By aligning our objectives with the UN Sustainable Development Goals (SDGs), the Hub ensures that our programs contribute not only to business growth but also to broader socio-economic development.

The Role of Mentorship in Driving Success

Mentorship is a cornerstone of the Cortex Hub’s incubation and

acceleration programs. By connecting start-ups with industry veterans, the Hub facilitates knowledge transfer, strategic guidance, and business networking. Successful entrepreneurs from past cohorts often return as mentors, creating a self-sustaining cycle of empowerment within the ecosystem.

Programs such as the Liquid Fibre TechCelerate Programme underscore the impact of structured mentorship, providing start-ups with the resources and confidence to navigate market complexities.

Ecosystem Building and Collaboration with Industry Partners

The Cortex Hub actively fosters an ecosystem-driven approach to innovation by bridging the gap between start-ups, established businesses, and academic institutions. Through strategic corporate partnerships, it ensures that start-ups receive not just funding but also market access, industry validation, and technology support. For instance, collaborations with Liquid Telecom, Arm Technologies, and MetroFibre have resulted in training initiatives that directly address industry needs, making the transition from incubation to commercialisation seamless for emerging businesses.

Investment Focus

The Cortex Hub is more than an incubator—it’s a strategic gateway to Africa’s booming digital economy. By aligning with AI, IoT, and digital infrastructure growth, it creates scalable, impact-driven investment opportunities. Partnerships with industry leaders ensure start-ups gain market relevance, while its measurable impact on job

creation makes it attractive for ESG-aligned investors. With a strong pipeline from skills development to enterprise integration, The Cortex Hub bridges social innovation with commercial scalability.

Scaling Educational Initiatives and Expanding Digital Reach

Scaling quality tech education remains a top priority. The Cortex Hub is leveraging digital platforms to expand the reach of its programs beyond physical labs. By integrating online learning modules, virtual mentorship, and AI-driven adaptive education, the Hub aims to ensure that entrepreneurs and learners from even the most remote regions can access world-class training.

Looking to the Future: Trends and Innovations in Tech Education

As digital transformation accelerates, the Cortex Hub is poised to lead the charge in shaping the future of inclusive tech education. Key focus areas for the coming years include:

• Smart city solutions and IoTdriven rural broadband projects

• AI-powered workforce training and automation

• Expanded blockchain and cybersecurity training programs By integrating education, entrepreneurship, and industry collaboration, the Hub is shaping a future where innovation is accessible to all, regardless of background or circumstance.

As South Africa positions itself as a leader in digital innovation, The Cortex Hub serves as a blueprint for inclusive growth. By merging education, entrepreneurship, and investment, it is not just bridging the digital divide—it is shaping a future where African talent and technology compete on a global scale. global scale.

MISSION TO ACCELERATE THE ADOPTION OF NEW TECHNOLOGIES IN AFRICA

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