C OUN T Y OF O R A N G E 2020 A ccom p l i s hm ents a nd 2 0 2 1 G o a l s
O C CO MMUNI TY RESOUR CE S - VETE R ANS SERV I C E O FFICE 2 0 2 0 ACCOM PLI S H M E NT S •
Implemented the College Fee Waiver automated software application with 1,859 applications received and 858 tuition fee waiver claims processed. This resulted in a total cost award of $4,942,908 (saving in tuition fees to veterans and their dependents).
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Received allocation of funds for five new Veterans Claims Representative positions.
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Assisted in establishing monthly Coffee Talk with Veterans as a virtual forum for staying connected with veterans in the community during COVID-19.
2 0 21 G OAL S •
Hire, onboard and seek State accreditation for five new Veterans Claims Representatives.
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Develop a monthly communication tool which highlights the Veterans Service Office’s accomplishments, success stories and important information to create transparency and consistent communication with stakeholders.
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Implement a Veterans Claims Representative campus liaison to support student veterans at community colleges.
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