Cb3 long term training by Olivier CROUZIER

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Hanoi Urban Transport Development Project Institutional Strengthening of TRAMOC and Creation of PTA (Contract No. IS 08)

Technical Training Programme Task CB3 (TOR Ref No.11) 22 January 2013

Prepared by: Consia Consultants [Sub-Consultants: CONTRANS AB, PACO Trading and Investment Consulting Company Ltd. (PACO Consultants)]

Project Office

Consia Consultants Vietnam Office

Institutional Strengthening of TRAMOC

Rm. 504, 5th Floor North Star Building

And Creation of PTA (Contract No. IS 08)

4 Da Tuong Str., Hoan Kiem Dist.,

Unit 1806, 18th Floor, Artex Building

Vietnam Hanoi, Vietnam Tel: (+84) 4 39 42 81 04

172 Ngoc Khanh Str., Ba Dinh Dist., Hanoi, Tel: (84-4) 6273 7916 Fax: (84-4) 6273 7915 Email : tramocproject@gmail.com

Fax: (+84) 4 39 42 81 13 Email: hang@consia.dk Web: www.consia.com

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

ACRONYMS AND ABBREVIATIONS...............................................................................................................1 1. INTRODUCTION...............................................................................................................................................2 2. PARTICIPATION IN CONFERENCES OVERSEAS...................................................................................3 2.1 INTRODUCTION................................................................................................................................................3 2.2 SUMMARY OF OVERSEAS CONFERENCES.........................................................................................................3 2.3 URBAN TRANSPORT CONFERENCES – SHORT DESCRIPTION.............................................................................4 2.3.1 BAQ Conference....................................................................................................................................4 2.3.2 TRB annual meeting..............................................................................................................................5 2.3.3 Embarq annual meeting........................................................................................................................5 2.3.4 CODATU Conferences..........................................................................................................................6 2.3.5 UITP Conferences.................................................................................................................................6 2.3.6 WCTR ...................................................................................................................................................7 2.3.7 International Conference on Urban Transport and the Environment..................................................7 2.3.8 ICSUTE.................................................................................................................................................8 2.3.9 SUTP ....................................................................................................................................................8 2.3.10 Annual Urban Transit Summit (UTS)..................................................................................................9 2.3.11 FUT Conference..................................................................................................................................9 2.3.12 SITCE..................................................................................................................................................9 2.3.13 ITS World Congress..........................................................................................................................10 2.4 RAIL CONFERENCES......................................................................................................................................10 2.4.1 Future Transport Show Asia ..............................................................................................................11 2.4.2 Urban Transport World Asia..............................................................................................................11 2.4.3 METRORAIL ASIA..............................................................................................................................12 2.4.4 Asia Pacific Rail Conference..............................................................................................................12 2.4.5 Rail Asia Conference...........................................................................................................................12 2.1.6 ARA Annual Urban Rail Conference...................................................................................................13 2.5 RECOMMENDED ATTENDANCE AT OVERSEAS CONFERENCES........................................................................13 2.5.1 Conferences to attend in 2013.............................................................................................................13 2.5.2 Conferences to attend in 2014.............................................................................................................14 2.5.3 Conferences to attend in 2015.............................................................................................................14 2.5 4. Summary of conferences to attend......................................................................................................14 3. ATTACHMENTS TO REGULATORY AND PLANNING AGENCIES OVERSEAS;...........................15 3.1 INTRODUCTION..............................................................................................................................................15 3.2 ORGANIZATIONS TO BE CONTACTED.............................................................................................................16 3.3 EUROPE.........................................................................................................................................................16 3.3.1 France – SYTRAL (Lyon)....................................................................................................................16 3.3.2 France – STIF (Paris).........................................................................................................................17 3.3.3 Sweden – SL (Stockholm Transit)........................................................................................................18 3.3.4 Germany- Hamburger Verkehrsverbund.............................................................................................18 3.3.5 UK – TfL (Transport for London).......................................................................................................19 3.4 ASIA.............................................................................................................................................................19 3.4.1 China - Guangzhou Public Transport Management Office ...............................................................19 3.4.2 China - Beijing Public Transport Holdings .......................................................................................20 3.4.3 Singapore - Land Transport Authority ...............................................................................................20 3.5 LATIN AMERICA.......................................................................................................................................21 3.5.1 Brazil - URBS (Curitiba) ....................................................................................................................21 3.5.2 Colombia - Tranmsmilenio S.A (Bogotá)............................................................................................21 3.6 NORTH AMERICA..........................................................................................................................................22 3.6.1 USA - LA Metro (Los Angeles County Metropolitan Transportation Authority ................................22 3.6.2 USA - RTC (Las Vegas).......................................................................................................................22 3.7 TENTATIVE PLAN ..........................................................................................................................................22 3.7.1 General preparations..........................................................................................................................22 3.7.2 Specific activities for each group........................................................................................................23 3.7.3 Tentative time plan..............................................................................................................................23

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

4. INDIVIDUAL STUDIES..................................................................................................................................24 4.1 INTRODUCTION..............................................................................................................................................24 4.2 PROPOSED PROCEDURE.................................................................................................................................24 4.3 TIME SCHEDULE............................................................................................................................................25 5. PROGRAMS ORGANIZED IN VIETNAM BY VISITING EXPERTS FROM OVERSEAS.................25 5.1 INTRODUCTION..............................................................................................................................................25 5.2. PUBLIC TRANSPORT TRAINING PROGRAM ..................................................................................................25 5.2.1 GIZ – SUTP.........................................................................................................................................26 5.2.2 ITDP....................................................................................................................................................26 5.2.3 Embarq................................................................................................................................................27 5.2.4 MIT......................................................................................................................................................27 5.2.5 TRL......................................................................................................................................................28 5.2.6 Work procedure and time schedule.....................................................................................................28 5.3 PLANNING SOFTWARE TRAINING PROGRAM................................................................................................28 5.3.1 The VISUM system (PTV AG in Germany).........................................................................................29 5.3.2 The EMME system (INRO in Canada)................................................................................................30 5.3.3 Work procedure and time schedule.....................................................................................................30 5.4 TIME SCHEDULE............................................................................................................................................31 6. POST-GRADUATE DEGREES IN TRANSPORT AT OVERSEAS UNIVERSITIES AND BY DISTANCE LEARNING......................................................................................................................................31 6.1 INTRODUCTION..............................................................................................................................................31 6.2 TENDERING PROCESS....................................................................................................................................31 6.2.1 The Universities´ Transport Partnership. UK.....................................................................................32 6.2.2 ITLS (Institute of Transport and Logistics Studies). Australia...........................................................32 6.2.3 TUM (Technical University of Munich). Germany.............................................................................33 6.2.4 AIT. Bangkok. Thailand.......................................................................................................................33 6.2.5 LTH. Lund, Sweden.............................................................................................................................33 6.2.5 CEPT University. Ahmedabad, India..................................................................................................33 6.3 WORK PLAN AND TIME SCHEDULE................................................................................................................34 APPENDIX 1.........................................................................................................................................................35

Acronyms and Abbreviations ADB BRT

Asian Development Bank Bus Rapid Transit

CODATU

Coopération décentralisée des transports urbains

DOT EMBARQ

Department of Transportation (Hanoi) Program at World Resource Institute (WRI)

GIZ HUTDP ITDP

German International Cooperation Agency Hanoi Urban Transport Development Project Institute for Transport Development Policy

LADOT LTA ITDP

Los Angeles Department of Transportation (US) Land Transport Authority (Singapore) Institute for Transportation and Development Policy

LA METRO

Los Angeles County Metropolitan Transit Authority (US)

LRT

Light Rail Transit

OST

Overseas Study Tour

PTA

Public Transport Authority

RATP RTC

Régie Autonome des Transports Parisiens (France) Regional Transportation Commission Southern Nevada (US) Southern California Association of Governments (US) Syndicat des transports de l’Ile de France State Owned Enterprise Société Nationale des Chemins de Fer Français (France) Syndicat des transports de l’Agglomération Lyonnaise Transport for London Transport Management and Operations Centre (Hanoi) Transportation Research Board International Union of Public Transport Urbanizaçao de Curitiba S.A.,(Brazil) World Bank World Conference of Transport Research Society

SCAG STIF

SOE SNCF

SYTRAL TfL TRAMOC TRB UITP URBS

WB WCTRS

1. Introduction Task CB3 description (TOR definition) As stated in the above task, our proposal to implement the Technical Training programme will be a part of the Capacity Building Plan It was defined in the assignement’s TOR as possibly including: (i)

Individual guided study, perhaps through a professional institute;

(ii) Short courses in particular topics (regulations on the public transport operation and psychological course needed for the public transport operators, etc.) local or overseas; (iii) Programs organized in Vietnam by visiting experts from overseas; (iv) Participation in conferences overseas; (v) Attachments to regulation and planning agencies overseas; (vi) Post-graduate degrees in transport at overseas universities; (vii) Post-graduate degrees through distance learning. In accordance with the TOR, the Capacity building programs for TRAMOC will be designed and implemented based on TRAMOC’s needs assessment and would thus be demand driven. Different types of training courses will be designed and structured as part of the capacity building efforts. This will require careful planning and close collaboration between relevant parties to work out the needed strategy and implementation dynamics. For each type of the training courses, the consultant will set the criteria for the participants who would be potential to attend. Our general approach in preparing a technical training program for transport for the next three years may includetake in account the following principles: •

Training and continuous human development are an important component in the process of reform and development of the public transport system in Hanoi. The vision for how the public transport sector should be structured and how it should work has been outlined. Basically, there will be an interaction between the PTA on one hand and various operating companies on the other.

•

The PTA is responsible for overall planning of an integrated network and for negotiation, contracting and monitoring of the operators. The operating companies - private or public; bus or rail - are responsible for the fulfillment of requirements set up by the PTA in terms of service levels etc.

•

In this situation, there is a need for training on both the PTA level and the operator level. In both cases, it is necessary for the staff involved to be professional in what they do. But it is also necessary for both parties to understand how the other party functions and how the interaction should work between them. The training program will therefore be designed to contain one element directed to PTA staff, another to operators and a third to both.

•

Because the anticipated future structure of the public transport sector is new to Vietnam, international experiences will be important. This will not focus so much on pure technical issues as on the institutional organizational and economical issues that are important factors in a market economy.

3 •

Although this particular project is directed towards Hanoi, there could still be a case for investigating whether it could be feasible to extend the program to other cities in Vietnam. How this could be solved practically will of course have to be considered.

•

The longer term staffing development of PTA, beyond the first three years will be addressed in outline.

•

Training and human development is likely to be required even after the first three years, particularly within the PTA. The design of such long term programs should build on experiences from the first phase and as a part of the Capacity Building Plan.

2. Participation in conferences overseas 2.1 Introduction As stated in the TOR, participation in overseas conferences of different kinds can be a very useful activity in the process of lifting the competence level in TRAMOC for further use in PTA.There are many such conferences in different parts of the world provided by different organizations and for different purposes. Some conferences are organized by teaching institutions with an “objective”, sometimes assigned academic profile/outcome while others are marketed by professional conference and exhibition organizers and tend to be more commercial. In the following, some of the more well-known regular conferences on urban transport are presented and described. There may, however, be other conferences which are more local or regional and/or deal with specific subjects such as BRT, Fare systems, etc. Unless TRAMOC is already doing so, it is strongly recommended that a function is created with the specific task to identify and evaluate possible overseas conferences.

2.2 Summary of overseas conferences The table below is a summary of conferences and more detailed descriptions are provided below. Overseas conferences related to urban public transport Name of Next Conference Organization conference Main topics Frequency Date Place Urban Transport Conferences Air quality 2 yrs Dec 2012 HongKong CAI Asia BAQ Urban transport (ADB) All areas of Annual Jan 2013 Washington Transport TRB Annual transportation Research Meeting Board BRT, urban Annual Jan 2013 Washington WRI – Embarq Embarq CODATU UITP

CODATU conference 60:th World Congress

transport Urban mobility in 2 yrs developing world Urban public 2 yrs transport ((

Oct 2012

Addis Abbaba

May 2013

Geneva

WCTRS

WCTR

Urban transport scientific research Urban transport, environment

3 yrs

July 2013

Rio de Janeiro

Wessex Institue of Technology WASET

International Conference

Annual

May 2013

Greece

Urban transport, environment Sustainable urban transport Transit, funding, freight, congestion Urban transport

Annual

Mar 2013

Madrid

GIZ-SUTP

SUTP

n.a.

Strategy Institute

Urban Transport Summit (UTS) FUT (Future Urban Transport) SITCE

Annual

Mar 2013

Toronto

3 yrs

2015

Sweden

Land Transport Urban transport SAuthority -UITP Intelligent Transport Conference VERTIS ITS world Urban transport conference ITS systems Urban Rail Conferences Sphere Future Rail, Terminals, conferences Transport Asia Traffic Terrapinn Urban Rail, Transport Investments World Asia Terrapinn Metrorail Asia Urban rail

2 yrs

Oct 2013

Singapore

Annual

Oct 2013

Tokyo

n.a.

June 2013 Oct 2013

Jakarta

Mumbai

Terrapinn

Urban rail

n.a.

BRT, Rail Urban rail

n.a. Annual

Oct 2013 (to confirm) March 2013 Feb 2013 May 2013

VREF

Cititrans Informa Australia

ICSUTE

AsiaPacific Rail Rail Asia ARA Annual Urban Rail Conference

n.a. Annual

n.a.

HongKong New Delhi Melbourne

2.3 Urban transport conferences â&#x20AC;&#x201C; short description 2.3.1 BAQ Conference Arranged by CAI-Asia

The BAQ (Better Air Quality) conference is organized by CAI-Asia (Clean Air Initiative for Asian Cities) which originated within ADB (Asian Development Bank). It was first held in Hong Kong in 2002, and later in the Philippines (2003), India (2004), Indonesia (2006), Thailand (2008), and Singapore (2010). 5-7 December 2012 it had be held in Hong Kong where the venue for the next conference to be held in 2014 had been announced.

5 The BAQ conferences focus on air quality but urban transport is recognized as an important factor and has been increasingly emphasized. In particular, the experiences of BRT have been presented and discussed. Part of the theme in 2012 is: “The challenge is to create liveable cities with blue skies, a low carbon footprint, green buildings and spaces, and transport systems that embrace public transport, walking and cycling”. The BAQ conference is relevant for Hanoi and TRAMOC should consider to participate in the 2015 conference.

www.baqconference.org 2.3.2 TRB annual meeting Arranged by Transportation Research Board (TRB)

TRB is based in Washington DC, USA. The mission of the TRB (Transportation Research Board) —one of six major divisions of the National Research Council—is to promote innovation and progress in transportation through research. TRB facilitates the sharing of information on transportation practice and policy by researchers and practitioners. TRB holds annual meetings in Washington and the 91st meeting will be held in January 2013. The information-packed program will attract more than 11,000 transportation professionals from 70 countries around the world. The program covers all transportation modes, with more than 4,000 presentations in nearly 650 sessions and workshops addressing topics of interest to all attendees— policy makers, administrators, practitioners, researchers, and representatives of government, industry, and academic institutions. The TRB annual meeting is highly relevant for Hanoi. Although it may be too late for the 2013 meeting, TRAMOC should participate in 2014, preferably also presenting papers.

http://www.trb.org/AnnualMeeting2012/AnnualMeeting2012.aspx 2.3.3 Embarq annual meeting Arranged by WRI-Embarq

EMBARQ is a program of the World Resources Institute (WRI) in Washington - i a global environmental think tank. WRI’s transformative ideas aim to protect the earth and promote development as sustainability is essential to meeting human needs. EMBARQ’s particular mission is to catalyze and help implement sustainable transport solutions to improve quality of life in cities. These are often based on BRT. Since 2002, the EMBARQ network has expanded to Mexico, Brazil, China, India, Turkey and the Andean Region, collaborating with local transport authorities to reduce pollution, improve public health, and create safe, accessible and attractive urban public spaces. The network employs more than 120 experts.

6 Embarq arranges an annual event linked to the TRB annual meeting in January each year. These seminars focus on urban transport in developing countries and are of a high standard. The Embarq annual seminars are relevant for Hanoi if participating in the TRB meeting. http://www.embarq.org 2.3.4 CODATU Conferences Arranged by CODATU

CODATU is a non-profit organization with an international vocation which promotes international exchange between different actors, both in transport and urban mobility. These actors can be governments, companies, research institutes and professional of urban planning. Every two years, CODATU organizes a conference designed to highlight the scientific and practical experiences contributing to the implementation of a sustainable urban mobility in cities of developing countries. The 2012 conference is held in Addis Abbaba and the 4 next conference will be held in 2014. The CODATU conferences are relevant for Hanoi. TRAMOC should aim at participating in the 2014 conference, preferrably by presenting papers. http://www.codatu.org/english/ 2.3.5 UITP Conferences Arranged by UITP

UITP (International Union of Public Transport) originated as a European organization for â&#x20AC;&#x201C; mostly european governmental. - Public transport operators. Today it has is broadened its scope and is an international network for public transport authorities and operators, policy decision-makers, scientific institutes and the public transport supply and service industry. It still represents and support, though, the concept of a coordinated and integrated public transport system as opposed to the kind of fragmented systems existing i9n many countries. UITP today is a platform for worldwide cooperation, business development and the sharing of know-how between its 3,400 members from 92 countries UITP organizes many different conferences among its members dealing with different technical issues. However, the World Congress every a second year is an event which brings together many participants from all over the world and which is offers the opportunity for contacts with colleagues in different countries. The next will be held in M;ay 2013.

7 The UITP bi-annual World Congress is relevant for Hanoi. Although it is possible that Transerco is planning to attend this Congress, TRAMOC should also consider this. http://www.uitpgeneva2013.org/ 2.3.6 WCTR Arranged by World Conference on Transport Research Society (WCTRS)

WCTRS (World Conference of Transport Research Society) is an organisation whose purpose is to provide a forum for the interchange of ideas among transportation researchers, managers, policy makers, and educators from all over the world. It has a perspective which is multi-modal, multi-disciplinary, and multi-sectoral. WCTRS has over 1,500 members from more than 60 countries and areas. The World Conferences arranged every 3 years are the place where leading transportation professionals from all countries convene to learn from one another. The next conference will be held in Rio de Janeiro in July 2013. The conferences are valuable but rather academic and it is not evident that they are relevant for Hanoi in the particular context of integrated public transport. http://wctrs.ish-lyon.cnrs.fr/ 2.3.7 International Conference on Urban Transport and the Environment Arranged by Wessex Institute of Technology, UK

This International Conference on Urban Transport and the Environment has successfully been reconvened annually for nearly 20 years. It has always attracted a wide international spread of delegates and is well-established as the premier event of its type. The continuing requirement for better urban transport systems and the need for a healthier environment has added to the increasing success of this annual meeting which attracts international delegates from many different countries.. The next conference will take place in Kos, Greece, 29-31 May 2013. Delegates will be invited to submit an extended version of their paper for possible publication in the International Journal of Sustainable Development and Planning, one of the Journals edited by the Wessex Institute. This conference may be relevant for Hanoi and TRAMOC should seek information about the program and conditions with the view to a possible participation either 2013 or 2014. http://www.wessex.ac.uk/13-conferences/urban-transport-2013.html

8 2.3.8 ICSUTE Arranged by WASET (World Academy of Science, Engineering and Technology), USA

WASET (World Academy of Science, Enginnering and Technology, USA) organizes a number of conferences on different subjects at the same occasion. One of these is ICSUTE (International Conference on Sustainable Urban Transport and Environment ) The conference aims to bring together academic scientists, leading engineers, industry researchers and scholar students to exchange and share their experiences and research results about all aspects of Sustainable Urban Transport and Environment, and discuss the practical challenges encountered and the solutions adopted. The XXXIV. Conference will be held 28-29 March in Madrid, Spain It is not evident that this conference would be valuable for TRAMOC but information should be gathered. https://www.waset.org/conferences/2013/madrid/icsute/ 2.3.9 SUTP Arranged by GIZ, Germany

GIZ - Deutsche Gesellschaft fĂźr Internationale Zusammenarbeit (German Society for International Cooperation) â&#x20AC;&#x201C; assists the German Government in achieving its objectives in the field of international cooperation. One of its activities is The Sustainable Urban Transport Project (SUTP) which aims to help developing world cities achieve their sustainable transport goals. This is done through the dissemination of information about international experience, policy advice, training and capacity building. In Asia (SUTP- Asia), the project is carried out in cooperation between (GIZ), the United Nations Economic and Social Commission for Asia and the Pacific (UNESCAP), CITYNET, UNHABITAT and the Bangkok Metropolitan Administration (BMA). The offices are in New Delhi (India) and Bangkok (Thailand). SUTP arranges training courses and often attends and supports international conferences. It is not clear whether it will arrange any conference of its own in the near future but if so, it would be relevant for Hanoi. http://www.sutp.org/ http://www.sutp.org/index.php/upcoming-events/details/54-first-asia-brts-conference

9 2.3.10 Annual Urban Transit Summit (UTS) Arranged by Strategy Institute The Strategy Institute with offices in Canada and the US is a professional conference provider which arranges conferences on a number of different subjects as a business idea. It describ3es itself as : “a vital knowledge source for corporate North America, the Strategy Institute is an independent, research-based organization which monitors and communicates changes and trends in business and business strategy. The objective of the Institute is to provide decision-makers with strategic business information and executive education to enhance their business judgment”.

The next conference will take place in Toronto in March 2013 http://www.clocate.com/conference/11th-Annual-Urban-Transportation-Summit2013/23160/ This conference appears to be focused on North America and is not of primary interest for Hanoi 2.3.11 FUT Conference Arranged by VREF Volvo Research and Educational Foundation), Sweden

VREF( Volvo Resarch and Educational Foundation), is the collective name under which four foundations collaborate to finance research and education in the areas of transportation, environment and energy. The Future Urban Transport (FUT) program – how to deal with complexity – is a research program financed by VREF. The overarching aim is to contribute to the development of sustainable transportation systems. Every 3 years the FUT conference is held in Gothenburg, Sweden with themes focusing on different aspects of urban transportation. The next conference will be held in 2015. The FUT conference could be relevant for Hanoi depending on the theme to be applied. TRAMOC should keep informed with the view to a possible participation in 2015 http://www.vref.se/conferences/fut/fut2012.4.712b26a7137d891b5a273b.html 2.3.12 SITCE Arranged by UITP and LTA (Land Transport Authority) Singapore

The biennial SITCE is one of the first initiatives by the UITP Centre for Transport Excellence for the Asia-Pacific region. The Centre, to be housed in the LTA Academy, will be jointly established and developed by the Singapore Land Transport Authority (LTA) and the International Association of Public Transport (UITP) as a one-stop land transport knowledge and research hub in the region.

10 SITCE will bring four established conferences, the World Urban Transport Leaders Summit (WUTLS), the World Roads Conference (WRC), the World Urban Transit Conference (WUTC) and UITP Asia-Pacific Congress (APC). The biennial SITCE will congregate eminent international speakers to share insights on urban transport issues, and solutions that improve the quality and effectiveness of land transport systems. Participants such as policy makers and industry players will be able to exchange knowledge and experiences on urban transport planning, development, operation and management. In conjunction, a world class international exhibition on urban transport technology, planning, development, systems and operations management will be held. This exhibition will present marketing and networking opportunities for the land transport industry. SITCE 2013 will cover the entire urban transport spectrum, from transport policy and planning, to design and construction of rail and road infrastructures, as well as intelligent transport systems and other innovations. SITCE is for sure relevant for Hanoi and TRAMOC should consider to participate in the conference October 2013. http://www.sitce.org/ 2.3.13 ITS World Congress Arranged by VERTIS

A rather specialized transport conference is the ITS World Congress (Intelligent Transport Systems). This conference is organized by the Vehicle, Road and Traffic Intelligence Society (VERTIS) which was launched in January 1994. The main objectives of VERTIS are to further research and development in the broad range of ITS â&#x20AC;&#x201C; related fields. The next ITS World Congress will take place in Tokyo in October 2013. Among areas to be addressed is the issue of mobility in mega cities/regions in emerging economies, especially in Asia. Many mega cities/regions are suffering from substantial transport stresses, many of which are caused by lack of transport capacity due to rapid an urbanization and motorization. Possible measures to ease such strains will be discussed based on past experiences and best practices in various cities/regions. Although the mainstream of the congress may be rather technical and aimed at sophisticated issues, the focus on megacities and their problems may be worth following. TRAMOC should consider to attend. http://www.itsworldcongress.jp/

2.4 Rail conferences A special type of urban transport conferences arranged each year focus on one field of urban transport, namely urban rail. This is a lucrative sector for professional conference because of the very high investments and profit margins in the urban rail

11 sector which makes it possible to charge high conference fees from both participants and exhibitors. Whether this type of conference would be relevant for the present project is a question that could be discussed from different points of view. On one hand, these conferencesy tend to be very commercial It and provide limited general information. On the other hand, however, it is essential for an organization like TRAMOC (later PTA) to be familiar with urban rail environment in order to be able to monitor the whole public transport system in Hanoi. Otherwise, there is a risk for polarisation eighth for one group of “rail officials” attending expensive rail conferences and another group of “bus officials” attending the more modest urban transport conferences. It would therefore seem relevant for TRAMOC officials to attend these types of conferences also but with some “politic” caution. 2.4.1 Future Transport Show Asia Arranged by Sphere SPHERE Conferences is the trade conference arm of SPHERE Exhibits Pte. Ltd., a wholly owned subsidiary of Singapore Press Holdings. It arranges conferences and exhibitions of different kinds as a business, among these urban rail transport conferences. Future Transport Show Asia 2013 is a strategic mega conference – with 3 co-located events that brings together leaders from the transport sector across Asia to discuss, strategise and unveil smart, new solutions and innovations that will move Asia’s transportation towards a Smarter Future. http://www.sphereconferences.com/ourconferences.asp 2.4.2 Urban Transport World Asia Arranged by Terrapinn

Terrapinn is another example of a professional conference and trade exhibit organizer which includes urban rail transport in its range of activities …because it is profitable. Terrapinn operates from a network of offices in London, New York, Singapore, Sydney, Dubai and Johannesburg. This gives Terrapinn events a global reach and truly international perspective. Urban Transport World Asia is a conference that claims to cover topics such as:      

Transit-oriented developments Transport projects and investment opportunities in the hosting country Intermodality Intelligent transport systems Project updates in the region Financing of projects

12 With a conference fee of USD 2245 Urban Transport World Asia aims at bringing together senior-level executives from Government: federal, state and local, Transport owners & operators, Investment bankers & financiers, transport planners and strategists, Architects & urban designers, Legal firms, Suppliers and Consultants. http://www.clocate.com/conference/Urban-Transport-World-Asia-2013/30613/ 2.4.3 METRORAIL ASIA Arranged by Terrapinn

The 4th annual MetroRail Asia is described as “a high-value conference for networking and knowledge-sharing amongst operators, authorities, consultants and their partners. It is firmly established as the industry's must attend event, bringing over 200 CEOs, COOs and key senior-level directors in Asia and all around the world”. http://www.terrapinn.com/2012/metrorail-asia/index.stm 2.4.4 Asia Pacific Rail Conference Arranged by Terrapinn

Asia Pacific Rail 2013 is marketed as the region’s leading railway event, where operators, government authorities, international leading consultants and solutions providers discuss growth opportunities, new investment strategies, and service innovation. Sponsors: • Turnkey suppliers • Signaling & communication • Rolling stock manufacturers • Systems integrators • Track and infrastructure • Maintenance and engineering • Project management firms • ROSCOs and leasing companies • Train safety providers • Software and hardware providers • Cable and wiring suppliers • Electrification and power companies http://www.terrapinn.com/2013/asia-pacific-rail/index.stm 2.4.5 Rail Asia Conference Arranged by Cititrans

This is an event marketed as an International Conference and Exhibition on MRTS, Metro Rail, Mono Rail, LRT with “Development and investment opportunities for operators, developers, contractors, engineers, consultants, bankers, financers, governments, system manufacturers, investors and rail vendors”

www.cititrans.in http://www.cititrans.in/Rail._Asia_-2013__Sponsors__new.pdf 2.1.6 ARA Annual Urban Rail Conference Arranged by Informa Australia

The ARA Annual Urban Rail Conference covers topics such as:            

A multimodal approach to light and heavy passenger rail operations Short and long term challenges facing urban rail operators as demand increases? Rail passenger growth for the next 10, 20, 100 years The right business practices to ensure financial advancement in urban rail operations The potential for metro-style timetabling system during peak travel times The needs and demands of travellers to accurately forecast future demand Techniques to ensure urban rail customers experience better value for money Driving passenger loyalty through great customer service Passenger and staff security enhancement The role of real time information and contactless ticketing in future public transport use Mindful of passenger needs and comfort Creating train stations that are both functional and enjoyable spaces for the travelling public

The next ARA Annual Urban Rail Conference will be arranged in Melbourne in May 2013. It intends to bring together government representatives, rail industry peers and transport planning experts. Prices *2095-2315 Australian Dollar http://www.clocate.com/conference/ARA-Annual-Urban-Rail-Conference2013/25733/ www.informa.com.au/conferences/transport/rail/urbanrail

2.5 Recommended attendance at overseas conferences 2.5.1 Conferences to attend in 2013 Due to the anticipated workload in connection with the Overseas Study Tours to be undertaken in 2013, the number of conferences to attend would be limited. If possible, considering logistics and administrative constraints, the UITP World Congress in Geneva in May should be attended by TRAMOC representatives. Later in the year, in October, the SITCE conference takes place in Singapore and this should be attended by TRAMOC. This is particularly desirable since it would provide an opportunity to get acquainted with the successful LTA in Singapore. • •

UITP World Congress in May SITCE conference in October

2.5.2 Conferences to attend in 2014 In 2014, five conferences should be attended. These are: • • • • •

The TRB annual meeting in Washington which will take place in January The Wesses International Conference (tentatively in May) The CODAU conference (tentatively in October) Th ITS conference (tentatively in Ocfober), and Tha BAQ conference (tentatively in December)

2.5.3 Conferences to attend in 2015 In 2015, six conferences would be attended. These are: • The TRB Annual Meeting in January • The FUT conference (tentatively in February) • The SUTE conference (tentatively in March) • The UITO World Congress (tentatively in May) • The SITCE conference (tentatively in October), and • One of the rail conferences, e.g. Rail Urban Transport World (tentatively in October) 2.5 4. Summary of conferences to attend

Hanoi Urban Transport Development Project Institutional Strengthening of TRAMOC and Creation of PTA (Package No. IS-08) Three-year study program

Overseas conferences Anticipated conference Recommended conference

Activities

2013

2014

2015

J F MA MJ J A S O N D J F M A MJ J A S O N D J F MA M J J A S O N D

Urban Transport Conferences

BAQ Conference TRB Annual Meeting CODATU Conference UITP World Congress Wessex International Conference SUTE UTS (Asnnual Urban Transit Summit) FUT SITCE

Intelligent Transport Conferences ITS

Urban Rail Conferences

(assumed annual, same month as 2013)

Sphere Rail Future Transport Asia Terrapinn Rail Urban Transport World Asia Terrapinn Rail MetroRail Asia Terrapinn Rail Asia Pacific Rail Cititrans Rail Asia ARA Annual Urban Rail Conference

3. Attachments to regulatory and planning agencies overseas; 3.1 Introduction As stated in the Inception Report, one of the activities to be considered for the training program of TRAMOC staff is attachments to regulatory and planning agencies overseas. The purpose of this would be for selected staff of TRAMOC (who would later be working at the Hanoi PTA) to follow the daily work at one of the operating PTA:s overseas. This could be done in different ways and on different levels. A relation with an overseas agency could range from e-mail communication to a physical exchange where TRAMOC staff would spend some time – perhaps 2-3 months – at the overseas agencies. Such cooperation cannot be “commandedimposed to counterparts” but would have to grow out of mutual interest. The first natural step is to open a dialogue with selected agencies to explore interest and possibilities.

3.2 Organizations to be contacted We suggest that the Overseas Study Tours to be undertaken during 2013 also serves as an introductory for a relation between TRAMOC and some of the regulatory agencies to be visited. For this purpose, the official letters from TRAMOC to the respective host organizations should include the suggestion to establish a relation between TRAMOC and the organization in question. In the successful cases (where this relation reaches a good level of mutual interestdevelops well), individuals from TRAMOC could later be offered to spend time at the host organization in order to study working procedures and thus undergo an on-the-job training. In addition to the organizations to be visited, other feasible organizations would be approached with the proposal for possible cooperation. Also, in the opposite way around, TRAMOC might offer the possibility for foreign professionals to spend time at TRAMOC which could be a step in their professional development (e.g. research) and could also bring know-how to TRAMOC. Potential attachments to regulatory and planning agencies overseas Country FRANCE

EUROPE

UK GERMANY SWEDEN CHINA

ASIA

SINGAPORE

NORTH AMERICA

USA BRAZIL COLOMBIA

LATIN AMERICA

City Lyon Paris London Hamburg Stockholm Guangzhou Beijing Los Angeles Las Vegas Curitiba Bogota

Agency SYTRAL STIF TfL (Transport for London) HVV (Hamburg Verkehrsverbund) SL Public Transport Management Office BPT LTA LA Metro RTC URBS Transmilenio S.A.

A short description of the different agencies is given below

3.3 Europe 3.3.1 France – SYTRAL (Lyon) The planning and regulatory agency for the public transport system in Lyon – the TCL is called in French SYTRAL (Le Syndicat Mixte des Transports pour le Rhône et l'Agglomération Lyonnaise). SYTRAL is thus the PTA in Lyon. Under the planning and monitoring of SYTRAL, TCL is regarded as one of the most efficient in France and offers a blend of all possible modes.. Besides the 4 classical metro lines, two funiculars run from Vieux Lyon metro station to Saint-Just and Fourvière respectively. There are also four tram lines (T1 to T4), trolleys and BRT (big articulated trolleys buses)

17 Lyon plays a pioneering role in developing eco-friendly modes of transport, one of which is the much-appreciated Vélo' V city bicycle system, the forerunners of the Parisian Vélib' system…. It is the city that offer a blend of all possible transport modes (metro, LRT, BRT, buses, passengers boats, ) With more than 100 bus lines, it is possible to go virtually anywhere reasonably far away from the centre. Some of them use trolley (electric) buses; Lyon is one of the few cities in France which still use this system. 3.3.2 France – STIF (Paris) STIF, the authority which organises public transport in the greater Paris area, was set up by the local authorities governing the greater Paris area (Ile-de-France region, City of Paris and the 7 other departments). STIF is responsible for providing integrated and efficient transport services throughout the region to all Parisians. STIF therefore implements the decisions made by these authorities during the Board of Directors’ meetings. These decisions can be of a structural nature (new infrastructures, etc.), concern innovation of the existing infrastructure (new services, etc.), concern quality issues (quality of service, improving supply, etc.), or economic and social issues (prices, travel cards, etc.). STIF’s decisions are then implemented by the RATP, SNCF and OPTILE (private company) The RER is a network of large calibre regional trains that run far into the suburbs of Paris, with fewer stops within the city itself. The Metro and Tramway, most of the Bus and a few sections of the RER (réseau Express regional) are run by the RATP (Régie Autonome des Transports Parisiens), the government-subsidized company whose jurisdiction covers all transport touching the Parisian Capital. The rest of the RER, as well as the Transilien, is run by the SNCF (Société Nationale des Chemins de Fer Français), the state-owned train company whose rail network covers all of France.

18 3.3.3 Sweden – SL (Stockholm Transit) Stockholm is the Capital of Sweden and the center of the Stockholm County with some 2 million inhabitants of which the urban area has about 1,4 million. As Stockholm is to a large extent built on islands, there are limitations to the road network and public transport has always been important. Since the 1950’s Stockholm has been planned around a high-capacity public transport system. Around high capacity subway and commuter rail stations, high density suburbs have grown. Public transport in Stockholm consists of bus, metro, regional/suburban rail, light rail, tram and archipelago boat operation. The bus and rail is organized by the PTA “SL” (Stockholm Transport) which is owned by the Stockholm County Council. The operation and maintenance of the public transport systems are delegated by SL to several contractors. The public transport system is fully integrated and coordinated. A comprehensive network of red buses provides direct services as well as efficient feeder services to rail lines and bus trunk lines (blue articulated buses). The subway system encompasses 110 km with about 100 stations and the suburban rail system covers some 300 km. In addition, there are regional and Inter-City trains run by Swedish Railways. There is one heritage tram line and three light rail lines SL has two main forms of tickets, travel cards and zone tickets, which are used in all SL public transport in the entire Stockholm County. Being a PTA, SL does not directly operate any traffic, instead all the traffic is handled by contractors. There are several contractors both for bus and rail services which are assigned after a tendering process. 3.3.4 Germany- Hamburger Verkehrsverbund The Hamburger Verkehrsverbund (HVV (Hamburg Transport Association) is a company coordinating the public transport in and around Hamburg, Germany. Its main objectives are to provide the user with a unified fare system, requiring only a single ticket for journeys with transfers between different operating companies, and to further facilitate and speed up travel by harmonizing the individual companies' schedules. At its inception in 1965, HVV was the first organization of this kind worldwide. In 2010 HVV provides rail, bus and ferry transportation for an area of 8,616 square kilometers with approximately 3.6 million inhabitants in the states of Hamburg, Schleswig-Holstein and Lower Saxony. HVV has approximately 1.95 million customers on an average working day. HVV acts as an overall coordinating body for transport in the Hamburg conurbation, with representation by the Hamburger Hochbahn (Hamburg elevated railway); Deutsche Bahn (German Federal Railroads) and other transport operators.

19 With an average of 50,000 commuters per day the HVV bus line Metrobus 5 is the busiest line in Europe. In the city centre, stops are served without a specific schedule every two to three minutes and since December 2005, the world's longest doublearticulated buses , are used. 3.3.5 UK – TfL (Transport for London) Transport for London is the local government body responsible for most aspects of the transport system in Greater London in England. Its role is to implement the transport strategy and to manage transport services across London. TfL was created in 2000 as part of the Greater London Authority and gained most of its functions from its predecessor London Regional Transport. TfL did not take over responsibility for the London Underground until 2003, after the controversial PublicPrivate Partnership (PPP) contract for maintenance had been agreed. TfL is controlled by a board whose members are appointed by the Mayor of London who also chairs the Board. The Commissioner of Transport for London reports to the Board and leads a management team with individual functional responsibilities. The body is organized in three main directorates and corporate services, each with responsibility for different aspects and modes of transport. The three main directorates are: • London Underground, responsible for running London's underground rail network, commonly known as the tube, and managing the provision of maintenance services by the private sector. • London Rail, responsible for various rail services where the actual operations are provided b y rthe private sector. These are sections of National Rail service within London, London Overground, Docklands Light Railway, and London Trams • Surface transport, consisting of various sectors, e.g. London Buses, London Diala Ride, London River Services, London Streets, London Congestion Charge, London Road Safety Unit and others Each of the main units has its own corporate identity, formed by differently-colored versions of the standard roundel logo and adding appropriate lettering across the horizontal bar.

3.4 ASIA 3.4.1 China - Guangzhou Public Transport Management Office Guangzhou has a comprehensive and covering public transport system based on different modes of which the newest I BRT. The agency responsible for the monitoring of the public transport system is the Public Transport Management Office. The first BRT line in Guangzhou was put into operation in February 2010. It handles approximately 1,000,000 passenger trips daily with a peak passenger flow of 26,900 pphpd (passengers per hour and direction) (second only to the TransMilenio BRT system in Bogota).

20 The BRT system includes bike parking and bike sharing which was considered already in the BRT station design. The system includes direct connecting tunnels between metro and BRT stations which is a concept of high interest for Hanoi. It was the first BRT system in China to feature BRT station bridges connecting directly to adjacent buildings. These various inter-modal connections (BRT, metro, bike-sharing, bike parking, pedestrians, adjacent buildings) make the corridor a leading example of multi-modal transport integration. The system is operated by three corporate groups consisting of seven different bus operating companies. 3.4.2 China - Beijing Public Transport Holdings In Beijing, the BPT (Beijing) could be said to have the role of a regulatory and planning agency within the policy framework set up by the Beijing Municipal Commission of Transport. Beijing Public Transport Holdings, Ltd. is the state-owned public transportation provider in the city of Beijing. Subsidiary, Bafangda Passenger Transport Co. Ltd, provides transportation to the outlying areas of Beijing. Currently, there are 25 enterprises and institutions under BPT among which there are 11 enterprises at core levels, 11 holding enterprises and 3 enterprises or institutions directly under the Corp. A framework of large-scale public transportation enterprise group based on passenger transportation with pluralistic operation and various economic types has been basically formed. 3.4.3 Singapore - Land Transport Authority Singapore operates bus, subway and LRT under the umbrella of the LTA (Land Transport Authority), and the concept of a coordinated public transport system is very much upheld. The development strategy for public transport in Singapore started with the establishment of an efficient bus system operated by two companies, Singapore Bus Service (SBS) and Trans Island Bus. Instead of requiring subsidies, like in many countries, the bus sector was profitable and even listed on the Singapore stock exchange. SBS was thus an unusual example of a very large bus operator which is at the same time highly efficient and competitive. The next step, but only when an efficient bus system had been firmly established, was to introduce rail transit. To secure coordination and integration between the different modes, a coordinating agency â&#x20AC;&#x153;TransitLinkâ&#x20AC;? was created which was in fact a PTA. This was later to be integrated in the LTA. Today, SBS Transit operates both buses and one of the MRT lines and will from next year also operate the new Downtown line. The other major operator, SMRT, also operates buses as well as MRT LRT and taxis. This system of monitored competition is specific for Singapore.

21 Singapore’s urban transport policies are known as possibly the most efficient anywhere even though some methods have been described as draconic (for example the road pricing system and the car quota system). One of the fundamental ideas is that private transport needs to be controlled and restricted but that this requires an attractive and efficient public transport system.

3.5 LATIN AMERICA 3.5.1 Brazil - URBS (Curitiba) In Curitiba, the transit network is managed by a public/private company, URBS Urbanizaçao de Curitiba S.A., of which the City of Curitiba owns 95% of the shares. This company – which is thus a PTA - contracts with established private bus operators, sets fares and minimum frequencies of operation, runs the computerized bus scheduling system, inspects vehicles for road safety, conducts surveys to evaluate the performance of the system, builds and maintains terminals and bus stops, and manages the public transport fund into which all income from the operation of the buses goes. 3.5.2 Colombia - Tranmsmilenio S.A (Bogotá) Bogotá introduced a comprehensive BRT system during the first decade of this century called Transmilenio. Contrary to Curitiba, BRT had to be introduced into the existing road and street system (basically a redistribution of street space). A major problem here as in many other cities (but not Hanoi) was institutional since the previous public transport sector was fragmented with large numbers of private operators competing in the streets with different kinds of vehicles – often small minibuses. After many years of planning high investment rail-based mass transit systems, the decision was made to introduce a full scale BRT system and this was done in a few years time at a fraction of the cost for the previously considered rail systems. Today, the BRT system is established and appreciated by most inhabitants and visitors from all over the world have visited Bogotá to study the system. Other important attributes of the system is a collection mechanism for the sale of tickets (also through a concessionaire arrangement) and a trust fund through which the funds generated through the collection mechanism are distributed among Transmilenio S.A. and the various concessionaires of the system, in accordance with each of their respective concession contracts. Transmilenio S.A. distributes the licenses or concession for the operation of the system and the collections mechanism. Transmilenio S.A. is a public entity with shares that coordinates the entire system and is in charge of is management, organization and planning.

3.6 North America 3.6.1 USA - LA Metro (Los Angeles County Metropolitan Transportation Authority LA Metro together with other agencies operate an extensive system of bus lines, as well as subway and light rail lines across Los Angeles County, with a combined monthly Ridership of 38.8 million. The majority of this (30.5 million) is taken up by the city's bus system, the second busiest in the country. In 2005, some 10% of Los Angeles commuters rode some form of public transportation. The city's subway system is the ninth busiest in the United States and its light rail system is the country's second busiest. The rail system includes the Red and Purple subway lines, as well as the Gold, Blue, Expo, and Green light rail lines. The Metro Orange and Silver lines are BRT lines with stops and frequency similar to those of light rail. The city is also central to the commuter rail system Metrolink, which links Los Angeles to all neighbouring counties as well as many suburbs. Besides the rail service provided by Metrolink and the Los Angeles County Metropolitan Transportation Authority, Los Angeles is served by inter-city passenger trains from Amtrak. The main rail station in the city is Union Station just north of Downtown. 3.6.2 USA - RTC (Las Vegas) Las Vegas is one of the few U.S. cities with a whole network of BRT, as opposed to just a single corridor. The network presently includes two BRT routes (with another two under construction), along with two express bus routes that incorporate some BRT elements. The network serves both the city and nearby suburbs. The Regional Transportation Commission of Southern Nevada (RTC) is both the transit authority and the transportation-planning agency for Southern Nevada. The BRT is owned by RTC but operated by a private operator. The RTC also administers programs that encourage sustainability, such as Club Ride Commuter Services that promotes walking, biking, carpooling, vanpooling and taking transit to and from work

3.7 Tentative plan Tentatively, this component would be undertaken with three groups of TRAMOC staff with two persons in each group. If it is considered feasible and can be arranged, the teams could also contain people from other organizations. 3.7.1 General preparations As mentioned above, during 2013 a number of Overseas Study Tours will be undertaken and it is foreseen that planning of the present training component will be undertaken during 2013. The overseas agencies to be approached will be finally identified and during initial conversations with these it will be clear which of them would eventually be realistically possible to pursue.

23 These discussions will gradually develop into more concrete discussions and eventually negotiations of conditions. During the OST visits, some of the potential agencies will be visited and this will be a good opportunity for conversations. Costs for travel and accommodation will be identified and financing arrangements will be discussed. This may include possible cost-sharing with the host organization, for example in the form of trainee salaries etc. A work program should be carefully discussed with host organization. It is important that the receiving agency can provide sufficient and competent personnel resources to make the stay meaningful. Ideally, the Vietnamese staff should be offered to participate in all the different activities that can be useful, from comprehensive route network analysis and planning with sophisticated methods to provision of tender documents and contracts with sub-contracted operating companies. Agreements between TRAMOC and the host agencies would be drafted and agreed. 3.7.2 Specific activities for each group For each of the groups, (tentatively 3), the participants would be briefed and prepared for their mission. They should study as much as possible of the specific conditions of the host city. It is likely that English will be the predominant language to use for communication but should suitable persons master one of the relevant languages (French, German or Chinese) this should of course be taken into consideration. A language test should be made in good time and if necessary an intensive language course might be considered. After preparations, the participants in the first program would spend the agreed time at the overseas host organization. They would be expected to be active and learn as much as possible and, in particular, document their experiences for the future benefit of other colleagues. In this context, it will be an advantage not to be alone â&#x20AC;&#x201C; two delegates is recommended. Upon returning to Hanoi, the participants would prepare reports of their experiences. They would also attempt to describe which of these experiences would be feasible for Hanoi and which would not. It is recommended that the leanings are disseminated during seminars for TRAMOC staff and other involved people. 3.7.3 Tentative time plan In the tentative time plan below, it is anticipated that 3 groups of 2 persons each would participate in this program. Preparations would take place in 2013 and the actual program would be undertaken during 2014 and 2015. This could definitely be modified, depending on the response from potential host organizations and practical and financial conditions within TRAMOC.

Hanoi Urban Transport Development Project Institutional Strengthening of TRAMOC and Creation of PTA (Package No. IS-08) Three-year study program

Attachment to overseas regulatory and planning agencies Activities

2013

2014

2015

J F MA MJ J A S O N D J F M A MJ J A S O N D J F MA M J J A S O N D

Preparations

Identification of agencies Communication and negotiations Discussion durings OST Financing arrangements Preparation of work program Agreements

Team 1

Preparations, language strengthening Stay at overseas host agency Reporting and disseminition of experiences

Team 2

Preparations, language strengthening Stay at overseas host agency Reporting and disseminition of experiences

Team 2

Preparations, language strengthening Stay at overseas host agency Reporting and disseminition of experiences

4. Individual studies 4.1 Introduction As stated in the Inception Report, one of the activities to be considered for the training program of TRAMOC staff is individual guided studies, perhaps through a professional institute. The purpose of this would be for selected staff of TRAMOC (who would later be working at the Hanoi PTA) to broaden their general competence level.

4.2 Proposed procedure One of the conclusions from the surveys and interviews undertaken with TRAMOC staff has been that some persons expressed a need for training not only in specialized fields directly related to BRT technology and public transport monitoring but also in general areas. Such areas can be mathematics, economics, English language, etc. For some people an individual training program aimed at providing a broader knowledge base would be beneficial as this would enable then to benefit better from other training programs that are more directed towards the needs of a PTA. Since this training is of a fundamental character, it would not have to be part of an overseas program but could be provided in Hanoi..Therefore, it is recommended that this basic individual is undertaken on a part time basis. It would be considered aprt opf the normal work and would not affect salary, or other conditions. Tentatively, it is suggested that a half to one day a week is reserved for this training.

25 In order to assist the staff to design a feasible training program suitable for each individual, it is proposed that the next step would be to select the ten persons that appear to be most receptive and suitable for this program. A training advisor, familiar with the various universities and other training institutes in Hanoi, will carry out individual discussions with the selected staff. In liaison with the relevant training institutes, the advisor will work out individual part-time programs for the respective subjects. Possible tuition costs would preferably be covered by the project.

4.3 Time schedule It is anticipated that these individual basic programs will start in 2013 (after Tet holiday) and will continue during the year. The results will be evaluated and if successful, the scheme can be prolonged and/or extended to include new staff.

Hanoi Urban Transport Development Project Institutional Strengthening of TRAMOC and Creation of PTA (Package No. IS-08) Three-year study program

Individual study program Activities

2013

2014

2015

J F MA MJ J A S O N D J F M A MJ J A S O N D J F MA M J J A S O N D

Selection of staff individual discussions with study advisor Design of mindividual programs Individual programs Extended program second year Extended program third year

5. Programs organized in Vietnam by visiting experts from overseas 5.1 Introduction As stated in the Inception Report, one of the activities to be considered for the training program of TRAMOC staff is programs organized in Vietnam by visiting experts from overseas. The purpose of this would be for selected staff of TRAMOC (who would later be working at the Hanoi PTA) to participate in training programs which require limited time away from work but that may be repeated over a longer time period. Two different programs are proposed, namely: â&#x20AC;˘ Public Transport Training Program â&#x20AC;˘ Planning Software Training Program

5.2. Public Transport Training Program The first program provides general training related to urban public transport. This program will include all relevant aspects related to the task of a PTA to monitor and

26 administer a multi-modal and multi-operator public transport system for Hanoi. BRT technology will be emphasized but also the vital issue of coordination between mass transit components of all kinds and feeder lines. Also, the program will provide knowledge about different organization and financing models for urban public transport including such aspects as tendering of operators, fare coordination, etc. This program will be provided in Hanoi on an intermittent basis, possibly with 3-4 sessions per year of one or two weeks each. Between these sessions, participants may work individually,. pPerhaps with different thesis-like tasks. This program could be provided by different international institutions but the proposal is to seek the assistance of an association of NGO:s with experience of this kind of training. Tentatively, this association will consist of the following institutions: • • • • •

GIZ – SUTP (proposed leader) ITDP Embarq MIT TRL

These institutions have cooperated before in various projects. One example can be seen in Appendix 1. A short description of these institutions is given below 5.2.1 GIZ – SUTP SUTP (Sustainable Urban Transport Project) was started at the GTZ (The German Organisation for Technical Cooperation) which has now been renamed to GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit (the German Society for International Cooperation). The Project aims to help developing world cities achieve their sustainable transport goals, through the dissemination of information about international experience, policy advice, training and capacity building. One of GIZ-SUTP’s key activities is the design, development and delivery of training courses on various topics related to sustainable urban transport in Asia, Latin America, Europe and Africa. Until July 2012, GIZ-SUTP conducted 95 courses that included over 3600 participants. Topics have varied from general issues such as Sustainable Urban Transport to specific issues such as Public Bike Schemes, Travel Demand Management, Planning for Mass Transit and Non-Motorized Transport systems, Financing Urban Transport, Mass Transit Options and Bus Rapid Transit Planning are a few to name. SUTP often cooperates with other international institutions in providing training on urban public transport. http://www.giz.de/ http://www.sutp.org/ 5.2.2 ITDP

27 ITDP (Institute for Transportation Development Policy) is an NGO based in Washington. It was founded in 1985 to promote environmentally sustainable and socially equitable transportation worldwide. ITDP works with city governments and local advocacy groups to implement projects that reduce poverty, pollution, and oil dependence. Below is a brief history of ITDP and how our work has developed. The Institute works with cities worldwide to bring about sustainable transport solutions that cut greenhouse gas emissions, reduce poverty, and improve the quality of urban life. ITDP is currently active in a design and/or consulting capacity in the BRT prohrams of Ahmedabad, India; Dar es Salaam, Tanzania; Johannesburg, South Africa; Jakarta, Indonesia; Guangzhou, China and Cartagena, Colombia. In June 2007, ITDP published the BRT Planning Guide along with the United Nations Environment Programme, the Deutsche Deutsche Gesellschaft für Technische Zusammenarbeit (GTZ), the Hewlett Foundation and Viva. The guide draws from the extensive BRT design experience of Lrtin American Transit Planners, and aims to disseminate this information in the U.S. and other countries around the world. The guide is currently available in English, Portuguese and Chinese, and is free for download in pdf format. http://www.itdp.org/ 5.2.3 Embarq EMBARQ is a program of the World Resources Institute (WRI) in Washington - i a global environmental think tank. WRI’s transformative ideas aims to protect the earth and promote development because sustainability is essential to meeting human needs. EMBARQ’s particular mission is to catalyze and help implement sustainable transport solutions to improve quality of life in cities. These are often based on BRT. Since 2002, the EMBARQ network has expanded to Mexico, Brazil, China, India, Turkey and the Andean Region, collaborating with local transport authorities to reduce pollution, improve public health, and create safe, accessible and attractive urban public spaces. The network employs more than 120 experts. http://www.embarq.org/ 5.2.4 MIT Massachusetts Institute of Technology (MIT) is a research university located in Cambridge, Massachusetts, United States. MIT has five schools including the famous instituto superior technico in Lisbon and one college, containing a total of 32 academic departments, with a strong emphasis on scientific, engineering, and technological education and research. http://www.mit.edu/

5.2.5 TRL TRL (Transport Research Library) was originally established in 1933 as part of the UK government, TRL privatised in 1996 to become a fully independent private company. TRL is wholly owned by the Transport Research Foundation (TRF), a nonprofit-distributing foundation with no shareholders, enabling profits made by TRL to be passed to TRF and re-invested in scientific research. TRL is committed to working with a wide range of customers in both the public and private sectors to help create the future of transport. Our 320 staff, many of whom are world-recognised experts, work at the cutting edge of transport, generating innovative solutions for customers on a wide range of projects from transportation to safety and environmental issues, from risk and infrastructure management to simulation and testing. http://www.trl.co.uk/ 5.2.6 Work procedure and time schedule Given the non-profit nature of the key suppliers of this training program, this package is proposed to be subject to direct negotiations. The first step will be to communicate with the anticipated association leader â&#x20AC;&#x201C; SUTPGIZ â&#x20AC;&#x201C; and invite them to discussions in Hanoi early 2013. During this meeting the foundation would be laid for a three-year training program that woulsd be further developed by the SUTP in association with other actors such as ITDP, Embarq, MIT, TRL and possibly others. After negotiations and the necessary administration procedure (including financing if required) the program would start. It ius anticipated that one session would be held in 2013 and after that 3-4 sessions per year would be held in Hanoi (see 3.5 below).

5.3 Planning Software Training Program Another important area of competence building for TRAMOC and in particular for the future PTA is the analysis, planning and monitoring of the combined public transport route network in Hanoi. This route network will have a highly complex structure, composed of hundreds of different routes with very different character, such as highcapacity mass transit routes (BRT and urban rail) on one hand and bus routes on the other. Each route can have variables like different vehicle types, frequencies and, possibly, fare levels. Since all these routes are part of the combined public transport network they influence each other. To change the frequency of one feeder bus route, for example, may lead to a re-distribution of passengers from one mass transit line to another. Thus, one of the important t tasks of the PTA is to constantly monitor the entire route network and operations in order to optimize the performance of the whole system.

29 Given the complexity of such a system, it is not possible to understand the effects of different route network and operations constellations by manual methods. Therefore, modern computer-based methodology is required. It should be noted that an efficient public transport route network analysis system is something else than a standard traffic planning model of which there are many. In order to build up an efficient route network analysis and monitoring capability, it is of course necessary to have access to a system. Consequently, it is proposed that TRAMOC acquire such a system through a tendering procedure on the international market. Since the suppliers of such systems have the necessary knowledge to offer comprehensive training programs, this will be included in the tender specifications. Examples of suppliers with the necessary experience and track record are given below. 5.3.1 The VISUM system (PTV AG in Germany) PTV Planung Transport Verkehr AG is a German company specializing in software solutions for traffic and transportation (namely Davisum). Over 2,000 customers in more than 90 countries use the Vision Traffic Suite in the fields of transport modeling and traffic flow calculation. The VISUM system is a highly sophisticated software package for both private and public transportation. VISUM takes all public transport systems on roads, railways and other individual types of traffic into consideration. It is an integrated software package, that integrates comprehensive traffic demand, traffic planning and the simulation of passenger behaviour. It thus enables sustainable quality management in public transport. VISUM is equipped with an interactive editor for public transport routes. Public transport routes are consistently integrated with the rest of the transport network. The network model distinguishes abstract stops in the timetable and numerous locations of physical stops in the network. Description of public transport services can be as detailed as in the timetable, including variations of routes, time periods, or changing frequency of connections. VISUM is also able to estimate capacity of the public transport system based on types of vehicles and to provide sophisticated estimation of operating costs and revenues. For calculation of traffic load in the public transport model, VISUM offers two different types of calculation: â&#x20AC;˘ Based on the interval â&#x20AC;˘ Based on the timetable. Calculations create multiple alternative routes for each origin-destination relationship. All public transport routes may be multimodal, thus enabling transfers not only within the public transport system, but also with the automobile transport (e.g. Park&Ridebus-train-walk).

30 Calculations are dynamic, taking into account changing quality of services (variable length of intervals during the day), changing quality of routes (congestion) and demand variations during the day. Data from a passenger survey can be easily integrated from electronic devices of operators into the program, they are automatically tested for accuracy and then converted. 5.3.2 The EMME system (INRO in Canada) INRO designs and develops a powerful and proven transport planning technology. INRO software is built to handle the rigors of complex transport systems; to account for the diverse technological, social, and economic challenges facing planners today. The focus on professional methodologies ensures that planners can rely on the credibility of models, and flexible tool-kit approach gives planners the freedom to adapt and customize models to suit local needs. Emme is a complete travel demand modelling system for urban, regional and national transportation forecasting. Emme is used in many of the world's most populous cities and runs some of the world's most complex transportation forecasting models. For years advanced modellers have relied on Emme's flexible, open modelling approach to easily leverage established techniques or to adapt and innovate to new model applications with high flexibility. http://www.inrosoftware.com/en/index.php 5.3.3 Work procedure and time schedule As mentioned above, an international tender will be issued for a package consisting of a public transport planning software suitable for Hanoi in combination with a training program. It is anticipated that the preparation of tender documents would be during the first half of 2013. It is suggested that the tender process be by invitation to selected software companies. It is tentatively suggested that the package contain two licenses for a full-size version of the program together with a prepaid maintenance fee for five years (this is to eliminate the risk of future budget problems being an obstacle to keeping the software package up to date). It is further suggested that the highest degree of support is required. After a normal tendering procedure, the software package will be installed at TRAMOC computers in Hanoi by the end of 2013. As part of the package, the supplier will organize an initial training course in Hanoi for TRAMOC staff. Tentatively, it is assumed that 5 persons will be trained in this methodology to form the nucleus for a planning cell in the future PTA. Repeated training courses will be held in Hanoi twice a year during 2014 and 2015. Finally, TRAMOC staff will attend regular user group meetings arranged by the supplier. These are normally held at the supplierâ&#x20AC;&#x2122;s home office but could possibly be held in Asia.

5.4 Time schedule In the graph below, both of the described training programs are shown.

Hanoi Urban Transport Development Project Institutional Strengthening of TRAMOC and Creation of PTA (Package No. IS-08) Three-year study program

Programs organized in Hanoi by visiting experts from overseas Activities

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1. Public Transport Training Program Invite GTZ to Hanoi for discussions Preparation of 3-year program Negotiations, administration, financing 2013 program 2014 program 2015 program

2. Planning Software Training Program Preparation of aquisition procedure Preparation of tender documents International tender for software and training Installation of software initial training in Hanoi Expert visiting Hanoi overseas user group meetings

6. Post-graduate degrees in transport universities and by distance learning

overseas

6.1 Introduction As stated in the Inception Report, one of the activities to be considered for the training program of TRAMOC staff is Post-graduate degrees in transport at overseas universities. The purpose of this would be for selected staff of TRAMOC (who would later be working at the Hanoi PTA). These post-graduate studies could take place at the overseas university or alternatively in Hanoi by means of distance training.

6.2 Tendering process There are large numbers of universities and institutions around the world that might be more or less suitable to supply this program. It is, however, not always easy to understand what each of these institutions can offer and how relevant their programs may be for Hanoi. For this reason, it is proposed that the programs for post-graduate studies be subject to an international tender procedure. This means basically that a comprehensive specification is prepared to indicate what results TRAMOC expects from either studies at the overseas university or by means of distance studies.

32 It should be noted that what what is requited is not a standard education covering a broad spectre of urban planning or transportation in general. Instead, a tailor-made post-graduate education is neded that fits the needs of TRAMOC and the future PTA. This would, for example, focus heavily on public transport and go deeper into that subject than is perhaps normally the case. The specifications will be made so that different universities can be selected for on site training and distance training respectively if this appears to be the best solution. The different universities will then describe their proposals and the conditions. The invitation to overseas universities to submit Expressions of Interest as a first step will be distributed through suitable channels. In addition, it is proposed that some already known universities be contacted directly. Some examples of possible universities are described briefly below. 6.2.1 The Universities´ Transport Partnership. UK The Universities' Transport Partnership, UTP, is a group of eight UK universities providing Masters level education in transport, in the form of full Masters Courses as well as short, Continuing Professional Development (CPD), courses. Participating universities are: • Edinburgh Napier University • Imperial College London and University College London • The University of Leeds • Newcastle University • University of Salford • University of Southampton • University of Westminster All UTP courses can be followed on either a full-time or a part time basis. Studying part-time normally takes between two and three years, with students usually attending the university for set days each week. However, some UTP universities permit the completion of their course over as long as five years. Distance education can b available. 6.2.2 ITLS (Institute of Transport and Logistics Studies). Australia The Institute of Transport and Logistics Studies (ITLS) established in 1991 undertakes graduate teaching, management development programs, grant and contract research and development in the fields of transport and logistics studies. ITLS is part of Australia's Key Centre of Excellence in Transport Research and Education an international collaboration at three nodes: ITLS Sydney, ITS Monash and ITLS Africa. ITLS offers a number of regular Masters programs. http://sydney.edu.au/business/itls

33 6.2.3 TUM (Technical University of Munich). Germany The Technical University of Munich is a research university with a sound international reputation. It was ranked 2nd in Germany, 15th in Europe and 56th in the world in 2010 by the Academic Ranking of World Universities. The Master of Science Programme in Transportation Systems M.Sc.(TS) of Technische Universität München (TUM) will provide graduates with the necessary knowledge and skills to deal with this challenge. Students will learn to design and operate modern transportation systems and integrated inter-modal transport management systems and will be prepared to work in the dynamically growing market of transport and mobility. Technical University of Munich http://www.mastersportal.eu/students/browse/programme/10120/transportationsystems.html 6.2.4 AIT. Bangkok. Thailand AIT /Asian Institute of Technology) promotes technological change and sustainable development in the Asian-Pacific region through higher education, research and outreach. Established in Bangkok in 1959, AIT has become a leading regional postgraduate institution and is actively working with public and private sector partners throughout the region and with some of the top universities in the world. Recognized for its multinational, multi- cultural ethos, the Institute operates as a selfcontained international community at its campus located 40 km (25 miles) north of Bangkok, Thailand. http://www.ait.ac.th/ 6.2.5 LTH. Lund, Sweden The Faculty of Engineering at Lund University, in Swedish, , is among the leading engineering faculties in Europe, with more than 9 000 undergraduates and 800 postgraduates. Founded in 1961, as an independent institute, it today belongs to Lund University, which is one of Scandinavia's largest institutions for education and research. As a full-scale university with eight faculties, Lund University offers international students more than 90 Master´s degree programmes. Master's programmes are offered in English for international students, among these post-graduate studies in public transport. http://www.lth.se/english/ 6.2.5 CEPT University. Ahmedabad, India The School of Planning, established in 1972, is one of the foremost Schools of Planning in India. The primary focus of the academic program has been on Sustainable Development. The School has heralded a new philosophy in education with its innovative approach. Apart from imparting classroom instruction to students, conscious efforts are made to

34 impart hands-on training by involving them in various live planning projects. Graduates and postgraduates in Architecture, Engineering, Planning, Sociology, Economics and Geography pursue a degree in planning. The School collaborates with reputed National & International educational and research institutions. http://www.spcept.ac.in/

6.3 Work plan and time schedule The process will be one of normal international tendering. Initially, universities will be asked submit EOI`s (Expression of Interest). Based on these, a short list will be prepared and the services required will be documented in a specification. After submission of tender documents, evaluation and negotiations could tentatively take place in the later half of 2013 Selection of interested students would be made before the end of the year. The two study programs â&#x20AC;&#x201C; study at overseas universities and studies in Hanoi on a distance-learning basis could then start at the beginning of 2014. Tentatively, it is foreseen that the next programme could start mid 2014 and a third early 2015.

Hanoi Urban Transport Development Project Institutional Strengthening of TRAMOC and Creation of PTA (Package No. IS-08) Three-year study program

Post-graduate studies Activities Tendering and Contracting Request EOI Evaluation and short list preparation Preparation of specifications Submission nof tender documents Evaluation contracting selection of students Study programs Studies at overseas universities

Studies by bdistance training

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APPENDIX 1 To be enclosed in pdf format