Study tour organisation

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Hanoi Urban Transport Development Project Institutional Strengthening of TRAMOC and Creation of PTA (Contract No. IS 08)

Overseas Study Tour

19 November 2012

Prepared by: Consia Consultants [Sub-Consultants: CONTRANS AB, PACO Trading and Investment Consulting Company Ltd. (PACO Consultants)]

Project Office Institutional Strengthening of TRAMOC And Creation of PTA (Contract No. IS 08) Unit 1806, 18th Floor, Artex Building 172 Ngoc Khanh Str., Ba Dinh Dist., Hanoi, Tel: (84-4) 6273 7916 Fax: (84-4) 6273 7915 Email : tramocproject@gmail.com

Consia Consultants Vietnam Office Rm. 504, 5th Floor North Star Building 4 Da Tuong Str., Hoan Kiem Dist.,

Vietnam Hanoi, Vietnam Tel: (+84) 4 39 42 81 04 Fax: (+84) 4 39 42 81 13 Email: hang@consia.dk Web: www.consia.com

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Hanoi Urban Transport Development Project Institutional Strengthening of TRAMOC and Creation of PTA (Contract No. IS 08)

Overseas Study Tour

19 November 2012

Consia Consultants [Sub-Consultants: CONTRANS AB, PACO Trading and Investment Consulting Company Ltd. (PACO Consultants)

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HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Table of Contents ACRONYMS AND ABBREVIATIONS................................................................................................... 1 I. INTRODUCTION................................................................................................................................. 2 II. OBJECTIVES AND SCOPE OF THE STUDY TOURS .....................................................................2 2.1. THE OBJECTIVES OF THE STUDY TOURS ........................................................................................ 2 2.2. SCOPE OF WORK........................................................................................................................... 3 2.3. TARGET PARTICIPANTS ................................................................................................................. 3 2.3. STUDY TOUR DURATION AND TIME SCHEDULE...............................................................................3 III. SELECTED DESTINATIONS FOR OVERSEAS STUDY TOURS....................................................4 3.1. RATIONALE.................................................................................................................................... 4 3.2. STUDY TOUR TO FRANCE / EUROPE .............................................................................................. 4 3.2.1. Lyon.................................................................................................................................... 5 3.2.2. Paris.................................................................................................................................... 5 3.2.3. Tentative Study Tour Program Schedule to France........................................................6 3.2.4. Budget Estimation .......................................................................................................... 10 3.3. STUDY TOUR TO CHINA / ASIA...................................................................................................... 11 3.3.1. Guangzhou ...................................................................................................................... 11 3.3.2. Beijing .............................................................................................................................. 12 3.3.3. Tentative Study Tour Program Schedule to China.......................................................12 3.3.4. Budget Estimation .......................................................................................................... 16 3.4. STUDY TOUR TO THE UNITED STATES........................................................................................... 18 3.4.1. Los Angeles ..................................................................................................................... 18 3.4.2. Las Vegas......................................................................................................................... 19 3.4.3. Tentative Study Tour Program Schedule to the United States...................................19 3.4.4. Budget Estimation........................................................................................................... 23 3.5. STUDY TOUR TO BRAZIL / LATIN AMERICA ....................................................................................25 3.5.1. Curitiba............................................................................................................................. 25 3.5.2. Rio de Janeiro.................................................................................................................. 25 3.5.3. Tentative Study Tour Program Schedule to Brazil........................................................26 IV. IMPLEMENTATION OF THE STUDY TOURS...............................................................................32 4.1. TECHNICAL APPROACH AND METHODOLOGY ................................................................................32 4.2. LECTURES & PRESENTATIONS...................................................................................................... 33 4.3. GROUP EXERCISES & DISCUSSIONS.............................................................................................33 4.4. TECHNICAL EXCURSIONS & SITE VISITS........................................................................................33 4.5. INDIVIDUAL ACTION PLANNING...................................................................................................... 34 4.6. ACADEMIC ADVISOR / COORDINATOR / EXPERTS...........................................................................34 V. ADDITIONAL STRATEGIES TO IMPLEMENT THE STUDY TOURS.............................................34 5.1. LOGISTICAL SUPPORT ................................................................................................................. 34 5.2. PRE-DEPARTURE SEMINAR AND BRIEFINGS ................................................................................35 5.3. EVALUATION OF OST PROGRAM AND REPORTING ........................................................................35 5.4. PARTICIPANTS’ NETWORK............................................................................................................ 35 5.5. WORK PLAN ............................................................................................................................... 35 5.5.1. Administrative issues...................................................................................................... 36 5.5.2. Pre – trip Activities.......................................................................................................... 36 5.5.3. OST 1 to France............................................................................................................... 36 5.5.4. OST 2 to China................................................................................................................. 37 5.5.5. OST 3 to the United States..............................................................................................37 5.5.6. OST 4 to Brazil................................................................................................................. 38 5.5.7. Post – trip Reporting Activities ......................................................................................38 5.6. DEVELOPMENT OF OST MATERIALS.............................................................................................39 5.7. LOGISTICAL PREPARATION OF OST PROGRAMS............................................................................39

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HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

5.8. ORGANIZATION AND PERSONNEL ASSIGNED FOR THE OST PROGRAMS..........................................39 VI. APPENDIXES ................................................................................................................................ 41 ANNEX: 1. WORK PLAN ...................................................................................................................... 41 ANNEX 2. CONTACT LIST OF HOST ORGANIZATIONS ............................................................................42 ANNEX 3. STUDY TOUR EVALUATION FORM......................................................................................... 47 ANNEX: 4. INDIVIDUAL ACTION PLAN (IAP) EVALUATION.......................................................................49

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HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Acronyms and Abbreviations BPT

Beijing Public Transport Holdings (China)

BRT

Bus Rapid Transit

CODATU

Coopération décentralisée des transports urbains

CUPTA

China Urban Public Transport Association (China)

DOT

Department of Transportation (Hanoi)

HPC

Hanoi People’s Committee

EMBARQ

Program at World Resource Institute (WRI)

HUTDP

Hanoi Urban Transport Development Project

GMEDRI

Guangzhou Municipal Engineering Design and Research Institute

IPPUC

Curitiba Urban Planning and Research Agency (Brazil)

LADOT

Los Angeles Department of Transportation (US)

ITDP

Institute for Transportation and Development Policy

LA METRO

Los Angeles County Metropolitan Transit Authority (US)

LRT

Light Rail Transit

OST

Overseas Study Tour

PMU

Project Management Unit

PTA

Public Transport Authority

RATP

Régie Autonome des Transports Parisiens (France)

RTC

Regional Transportation Commission of Southern Nevada (US)

RER

Réseau express régional

SCAG

Southern California Association of Governments (US)

STIF

Syndicat des transports de l’Ile de France

SMTR

Secretaria Municipal de Transportes (Rio de Janiro, Brazil)

SOE

State Owned Enterprise

SNCF

Société Nationale des Chemins de Fer Français (France)

SYTRAL

Syndicat des transports de l’Agglomération Lyonnaise

TCL

Réseau des Transports en Commun Lyonnais (France)

TRAMOC

Transport Management and Operations Centre (Hanoi)

TRANSERCO

Transport Service Company (Hanoi)

URBS

Urbanizaçao de Curitiba S.A.,(Brazil)

WB

World Bank

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HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

I. Introduction The Overseas Study Tour (OST) program is one of the project activities under Contract No IS-08: Institutional Strengthening of TRAMOC and Creation of PTA under Hanoi Urban Transport Development Project (HUTDP). The objective of the Overseas Study Tour programs is to provide the senior leaders and key staff of HPC, DOT, HUTDPMU TRAMOC, TRANSERCO and other relevant agencies an opportunity to obtain enriched knowledge and exchange practical experience in sustainable urban transport management in other countries. The specific focus of the Overseas Study Tour program is on strengthening technical and institutional capabilities and skills for the provision and management of a sustainable integrated urban transport system in Hanoi.

According to the Terms of Reference (TOR), thirty two (32) relevant staff will be selected to participate in the OST program. They will be divided into four groups of 8 participants each to participate in study tours focusing on the above areas. Consia in association with CONTRANS and PACO with technical and logistical know-how will assist in the implementation of the OST program.

This report is composed of six main sections; i) an introduction outlining the purpose of the OST report; ii) Objectives and Scope of the OST; iii) Rationale on the Selected Destinations for the OST; iv) the approach and methodology for implementing the OST; v) Additional Strategies for effective Implementation of OST; and vi) Appendices.

II. Objectives and Scope of the Study Tours 2.1. The Objectives of the Study Tours The overall objective of the OST in China (Asia), Brazil (Latin America), United States and France (Europe) follows the overarching objectives as stated in the TOR namely: (i) to assist TRAMOC in the start up and the first year operation of BRT, and (ii) to create a strong, financially secure, independent agency staffed by capable skilled personnel to coordinate and manage all public transport planning and operations for Hanoi.

One of the intermediate objectives is to continue strengthening TRAMOC’s technical and institutional capabilities through the provision of study tours.

Ultimately, the objectives of the OST are to study: • Different cities’ approaches to the overall goal of providing an integrated and coordinated public transport system covering the whole city, preferably with a universal fare system •

Public transport ridership targets and different ways to achieve them

•

Organization, responsibilities and competence of PTAs in different countries

• Techniques and methodologies for planning of an integrated route network consisting of different modes, such as Commuter Train, Metro, Light Rail, BRT, Bus, Boat • Principles and techniques for sub-contracting operators for sections or route packages of this network including tendering procedures and contract formulations • Procedures for handling of revenues and subsidies including interaction between PTA and political leadership/administration in different cities •

The concept of distribution of road and street space between private and public transport

•

The specific concept of BRT operations including the provision of feeder systems

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HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

• Urban rail systems with emphasis on coordination with other modes and feeder mechanisms • Other issues relevant to the overall objective of providing an integrated public transport system for Hanoi 2.2. Scope of Work Referring to Task CB 2 (ToR Ref No.10), the consultant will organize overseas study tours to cities of similar size as Hanoi which have introduced (or are in the progress of introducing) BRT or creating integrated Public Transport Systems. As mentioned in the TOR, we suggest the four overseas study tours as below: (i)

Europe, (France: Paris, Lyon)

(ii) China (Beijing, Guangzhou) (iii) United States (Los Angeles, Las Vegas) (iv) Latin America (Brazil: Rio de Janeiro, Curitiba) 2.3. Target Participants Under the OST Program, 32 participants in total are delegated to the OST on strengthening the technical and institutional capabilities of the participants.

32 participants (excluding interpreters) are divided into 4 groups. Each Group consists of 8 participants. It is recommended that the groups include participants from different sectors of the administration. They should represent different outlooks (points of views and concerns) to the overriding issue which is to provide Hanoi with an integrated and coordinated public transport system consisting of different technologies and operating organizations but still forming a coherent unit. The list of the selected participants will be identified and provided later.

2.3. Study Tour Duration and Time Schedule Time frame for each study tour is presented as below: No. Continents/Countries Cities

Number of Time Participants Duration including travel

Dates

1

Europe / France

Paris, Lyon

8

10 days including travel

6-15 April 2013

2

Asia / China

Beijing, Guangzhou

8

6 days including travel

5-10 May 2013

3

United States

Los Angeles, Las vegas

8

12 days including travel

15-26 June 2013

4

Latin America / Brazil

Rio de Janeiro, Curitiba

8

12 days including travel

6-17 July 2013

The OST Program for 4 Groups of 32 Participants will be co-organized by Consia Consultants with host country agencies and Institutions.

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HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

III. SELECTED DESTINATIONS FOR OVERSEAS STUDY TOURS 3.1. Rationale At the time of preparation of the TOR, the following suggestions were made: (i) China and South East Asia (for 8 people in 6 days): (ii) Latin America (for 8 people in 12 days) (iii) Europe, United States or other developed country (for 8 people in 10 days) A key element of the overseas study tours is to draw experiences from the implementation of BRT in different cities. Also, recent development has highlighted the urgency of setting up a PTA for the coordination of both bus and rail.

A series of interviews is being carried out with staff of TRAMOC and the replies have provided valuable guidance as to the suitable profile and content of the OST. For these reasons, the design of the OST has been settled as follows: (i) Europe, France (for 8 people in 10 days). Focus on PTA and Integrated Public Transport Systems (ii) Asia, China (for 8 people in 6 days. Focus on BRT and integrated public transport (iii) United States (for 8 people in 12 days). Focus on BRT (iv) Latin America, Brazil (for 8 people in 12 days). Focus on BRT and PTA A consistent time schedule for each of the tours has been designed and suggested key visits and activities to be undertaken have been identified. It is important to stress, however, that the final detailed programs cannot be settled until the approval of the scheme has been made.

3.2. Study Tour to France / Europe (i) To Europe for 8 people in 10 days.

Focus on PTA and the concept of Integrated Public Transport Systems Visit to France In Europe the concept of a coordinated and integrated public transport system under the management of a PTA is generally accepted and promoted. Although this was traditionally accomplished by city-owned monopolies, the tendency has for a long time been a move towards a mix of private and public operating companies competing for contracts. This development has been particularly far-going in the Scandinavian countries where not only bus operations but also urban rail operations are now subject to competition. The objective of this strategy was to put SOEs under competition pressure to bring operating costs and quality at good standards.

Also, in Europe priority schemes for public transport in the urban road network are widespread (although full BRT as the main mass transit system is not), and other mass transit systems such as metros and tramways are coordinated. In addition to reserved lanes for buses and trams, various schemes are in use for priority in signalized intersections.

The emphasis on integration has the effect that, in the typical European city, considerable efforts are made to keep the “lower end” of the public transport system – normally the bus system – on a high level from the point of view of service level and operational efficiency. Thus, the risk of having a handful of comfortable high technology routes on one hand and a neglected feeder system on the other (a common sight in many cities) is reduced.

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HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

We propose this study tour be made as early as possible and to concentrate on institutional reform rather than technology. The country to be visited is France.

France has a tradition of attractive and efficient public transport, often carefully designed to enhance the city image (Mayors of the French cities are obsessed by satisfying their citizens that are electors and urban transport is assumed to be a major field of concern).

Many cities have introduced modern tramways and public transport systems are normally fully integrated and coordinated.

French cities have gone far on the way to separation of the responsibility for planning and monitoring on one hand and operation on the other. An interesting distinction to Scandinavian cities is that the city is often the owner of all public transport equipment including the rolling stock. A contractor is then engaged to operate the vehicle fleet. This system has some advantages since transition from one operator to another becomes easier.

As the competition is concerned, only one city on four or five is changing his urban transport operator after a 6 to 8 years duration contact. This is due to the fact that operator in place is clearly having definite advantages toward competitors (sound knowledge of transport needs and network). On the other hand, it has been argued that responsibility for service and maintenance may be less.

3.2.1. Lyon Lyon with some 1.5 million inhabitants in the metropolitan area is the second largest city in France after Paris. Lyon is a sister city to Gothenburg, Sweden, and has about the same population of 0.5 million in the core urban area. Well known as a centre of gastronomy (with the most famous chefs around the world), it is also an important industrial and cultural city.

Lyon’s public transportation system, known as TCL is regarded as one of the most efficient in France and offers a blend of all possible modes. Besides the 4 classical metro lines, two funiculars run from Vieux Lyon metro station to Saint-Just and Fourvière respectively. There are also four tram lines (T1 to T4), electric trolleys and BRT (big articulated trolleys buses) Lyon plays a pioneering role in developing eco-friendly modes of transport, one of which is the much-appreciated Vélo' V city bicycle system, the forerunner of the Parisian Vélib' system.

With more than 100 bus lines, it is possible to go virtually anywhere reasonably far away from the centre. Some of them use trolley (electric) buses; Lyon is one of the few cities in France which still use this system.

The fare system is coordinated and applies in the whole network.

Lyon is holding the well known organization of decentralized cooperation Codatu that organizes Congresses around the world and tailor specific trainings for PTA staffs.

3.2.2. Paris Paris needs no detailed introduction since it is one of the world’s great metropolises.

With an inner city population of 2.2 million, it has metropolitan area of over 11 million inhabitants.

Paris is an interesting case of PTA’s large scope of responsibilities. Public transport (16 metro lines, 351 bus lines, 4,300 buses, 13,000 bus drivers) is managed and financed by the STIF, a public body that coordinates all transport operations for the regional government and all the counties of the region: Conditions of operation and tariffs, level of service, modernization of the transport system, urban mobility plans and urban transport master plans definition, management of mass transit transport projects The horse-drawn omnibus became Paris' first form of public transportation from 1828.

The horse-drawn tramway was next to appear from 1871; as for motorised transport, steam5

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

driven trams appeared from 1880 before being replaced by the electric tramway from 1888.

From 1905 the tramway began to disappear in favour of the motor-driven bus, but the tram has begun very recently to make reappearance around Paris (in the outskirts and on Circle rings out of Paris).

The Metro and Tramway, most of the Bus and a few sections of the RER (réseau Express regional) are run by the RATP (Régie Autonome des Transports Parisiens), the government-subsidized company whose jurisdiction covers all transport touching the Parisian Capital. The rest of the RER, as well as the “Transilien”, is run by the SNCF (Société Nationale des Chemins de Fer Français), the state-owned train company whose rail network covers all of France.

One hundred years after its initiation, Paris subways called “métro” has 14 lines (not including two shorter interconnection lines and the Montmartre funicular), and 12 of these penetrate well into the surrounding suburbs (as two, lines 2 and 6, form a circle within Paris).

Most lines cross the city diametrically and only the above-mentioned inner-city circular lines serve as a unique lateral interconnection.

The RER is a network of large caliber regional trains that run far into the suburbs of Paris, with fewer stops within the city itself.

Transilien are suburban train lines connecting Paris' main stations to the suburbs not reached by the RER. The Transilien lines are named as a play-on-words for the "transit" of "Franciliens," inhabitants of the "Île-de-France” region of which Paris is the capital.

All of Paris' tramways had stopped running by 1957, but this mode of transport has begun to return to the Parisian scenery in recent years. Beginning in 1992, two lines (the T1 and T2) were built parallel to the outer boundaries of the capital. The T3 line, opened in 2006, occupies a grassy track running alongside most of Paris' Left Bank boundary.

Paris' bus lines are its most developed form of transport, interconnecting all points of the capital and its closest suburban cities. There are a total of 58 bus lines operating in Paris that have a terminus within city limits.

The capital’s bus system has been given a major boost over the past decade. Beginning in early 2000, Paris' major arteries have been thinned to reserve an express lane reserved only for bus and taxi, usually designated with signs and road markings. More recently, these bus lanes have been isolated from the rest of regular circulation through low concrete barriers that form "couloirs" and prevent all other forms of Paris circulation from even temporarily entering them.

3.2.3. Tentative Study Tour Program Schedule to France Enclosed herewith is the draft detailed schedule including daily activities for the whole Team.

Schedule of Study Tour Activities from 6 to 15 April 2013 Day Day 1 Saturday 6 April 2013

Time and Place Hanoi Lyon

Activities and Explanatory Notes Afternoon -

Travel from Hanoi to Lyon via Paris

+

Transfer to airport at 20.30

+

The whole team will depart from Hanoi for France at 23.25

+ The team will be accompanied by Consia consultants and an internationally experienced interpreter from Hanoi to France 6

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

and back to Hanoi Day 2

Paris - Lyon

Morning:

Sunday

+

Arrival in Paris at 06.50

7 April 2013

+

Transfer to Lyon at 09.20

+

Arrival in Lyon at 10.35

+

Transfer to hotel and check-in

Afternoon - Meeting with trip coordinator for France for brief review of program and activities in France

Day 3

Lyon

Monday

-

Free activities and rest

-

Dinner

Morning - Visit to the Lyon City Administration (Vice Mayor, Systral, TCL, Codatu, Paddi)

8 April 2013

+

Presentation

+

General description of Lyon

+

Political goals regarding urban transport

+

Public transport subsidies – the political process

+

Coordination between the City, the Region and the PTA

+

Discussion

Afternoon Day 4

Lyon

Round trip in Lyon

Morning

Tuesday

-

Visit to the PTA Systral

9 April 2013

+

Presentation

+

Organization and responsibilities

+

Route network and service planning process

+

Tendering procedures

+

Contract principles

+

Follow-up, supervision

+

Experiences from tendering of bus versus rail operations

+

Information and promotion system

Afternoon - Field trip, visit to public transport system and meeting with Egis Rail Day 5

Lyon - Paris

Morning

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HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Wednesday

-

Travel from Lyon to Paris by train

10 April 2013

+

Transfer to Lyon Railway station at 07.30

+

Departure for Paris at 09.04

+

Arrival in Paris at 11.03

+

Transfer to hotel and check-in

Afternoon Day 6

Paris

Thursday

Round trip in Paris

Morning - Visit to the PTA STIF (Syndicat des transports de l’île de France)

11 April 2013

+

Presentation

+

Organization and responsibilities

+

Route network and service planning process

+

Tendering procedures

+

Contract principles

+

Follow-up, supervision

+

Experiences from tendering of bus versus rail operations

+

Information and promotion system

Afternoon - Visit to the “RATP” (Régie autonome des transports parisiens)

Day 7 Friday 12 April 2013

Paris

+

Presentation

+

Organization and responsibilities

+

Coordination with SNCF

+

Route network and service planning process

+

Information and promotion system (new technologies)

-

Group Discussion and summarizing

Morning - Visit to the “SNCF” (Société Nationale des Chemins de Fer Français) +

Presentation

+

Organization and responsibilities

+

Coordination with RATP

+

Route network and service planning process

+

Information and promotion system

Afternoon

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HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Day 8

Paris

-

Round trip in Paris with Metro and bus, study of

+

Mode coordination at stations

+

Ticketing system

+

Passenger information in vehicles and at stations

Morning

Saturday

-

13 April 2013

+ Comprehensive seminar led by experts on Europe’s public transport sector +

Seminar

Formulation of experiences from the OST in France

+ Applicability and relevance for Hanoi (lessons to be learned) Afternoon Day 9 Sunday 14 April 2013

Paris Hanoi

Wrap-up and conclusion of the OST

Morning - Check-out Hotel and in Paris, and waiting for connecting flight to Hanoi Afternoon -

Travel from Paris to Hanoi

+

Transfer to airport at 10.00

+

Departure for Hanoi at 13.10

Day 10

Morning

Monday

+

Arrival in Hanoi at 06.40

15 April 2013

+

Transfer from airport

-

Overseas study tour completed

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HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

3.2.4. Budget Estimation No. of Participant: 8

No. of days: 10

Interpreter: 1

No

Description

Unit

Unit cost (USD)

Quantity

Total

I

Actual Cost

1

International airfare: Hanoi-ParisHanoi for 8 participants and 1 Interpreter

Ticket

1,500.00

9

13,500.00

2

Airport transfer in Vietnam for 8 participants and 1 interpreter

person

35.00

9

315.00

3

Hire accommodation in Paris for 9 people in 9 nights

Personnight

65.00

81

5,265.00

4

Transportation hire to/from airport, train/bus station for 9 people

Person

90.00

9

810.00

5

Hire a minibus for daily transportation

day

800.00

8

6,400.00

6

Food allowance and out of pocket expenses for 9 people in 10 days

Person

60.00

90

5,400.00

7

Visa Fee

Person

120.00

9

1,080.00

8

Medical and other insurance

Person

30.00

9

270.00

9

Cost of baggage, document bring for study tour

Group

100.00

1

100.00

10

Communication cost

Group

50.00

1

50.00

II

Preparation for Study Tour

1

Briefing and debriefing

Lumpsum

4,000.00

1

4,000.00

2

Printing of materials

Group

2,000.00

1

2,000.00

3

Translation of materials

Group

3,000.00

1

3,000.00

4

Logistic coordinator cost

Person day

1,100.00

10

11,000.00

5

Speakers and entrance fee to visit selected agencies

Lumpsum

7,000.00

1

7,000.00

6

Administration Fee

6,000.00

1

6,000.00

7

Certificates for participants and stationery

500.00

1

500.00

TOTAL (I+II)

Lumpsum Group

66,690.00

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HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

3.3. Study Tour to China / Asia (i) In Asia (for 8 people in 6 days) Focus on BRT Visit to China: Guangzhou and Beijing Public transport in China has originally been regarded as a service to be provided by the public sector. Often, as for example in Shanghai in the 1980s, this was carried out by one huge bus company with a monopoly. With the development towards a more market-oriented economy, deregulation of the public transport sector might have been a possible policy. This, if driven to the extreme, might have resulted in a situation familiar to many other countries, namely the fragmentation of the public transport industry into large numbers of small operating units. Large cities in China might have resembled those in Latin America and Africa with public transport provided by thousands of small minibuses, adding to congestion rather than alleviating it.

By and large, however, China’s cities avoided this and continued to apply the concept of an integrated and coordinated public transport system although nowadays provided by different modes such as bus, BRT and urban rail.

In China, similar to Vietnam, the bicycle once dominated as the private urban transport alternative. Unlike Vietnam, however, the motorcycle did not replace the bicycle in large numbers. With strong economic growth, the car is instead dominating which leads to congestion problems. Under pressure, many cities have established high capacity mass transit systems, initially by rail but increasingly using the BRT concept.

It is thus highly relevant for representatives from the public transport sector in Hanoi to visit Chinese cities and to draw from their experiences of i) the general approach to an integrated and coordinated public transport system and ii) practical experiences of costefficient BRT operation. The first BRT system in China started in Kunming 1999 and today there is over a dozen systems operating.

3.3.1. Guangzhou Guangzhou, known historically as Canton or Kwangchow is the capital and largest city of the Guangdong province. Located on the Pearl River about 120 km (75 mi) north-northwest of Hong Kong, Guangzhou is a key national transportation hub and trading port Guangzhou is the third largest Chinese city with a population of some 13 million. Greater Guangzhou was recently named as one of the 13 emerging megacities or megalopolises in China in a July 2012 report by the Economist Intelligence Unit. Guangzhou is a subprovincial city with direct jurisdiction over ten districts and two county-level cities.

The first BRT line in Guangzhou was put into operation in February 2010. It handles approximately 1,000,000 passenger trips daily with a peak passenger flow of 26,900 pphpd (passengers per hour and direction) (second only to the TransMilenio BRT system in Bogota). There is a frequency of one bus every 10 seconds or 350 per hour in a single direction. The BRT system has two new lines and two extensions planned.

The Guangzhou BRT carries more passengers in a single direction than any of the metro/subway lines in mainland China, with the exception of the Beijing Line 2 subway. With the introduction of 18m BRT buses, the system will likely exceed all mainland China metro systems. Passenger boardings are more than 55,000 passengers per day at a single station (not including transfers), which is a world record (a limit for this mode).

The BRT system includes bike parking and bike sharing which was considered already in the BRT station design. The system includes direct connecting tunnels between metro and 11

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

BRT stations which is a concept of high interest for Hanoi. It was the first BRT system in China to feature BRT station bridges connecting directly to adjacent buildings. These various inter-modal connections (BRT, metro, bikesharing, bike parking, pedestrians, adjacent buildings) make the corridor a leading example of multi-modal transport integration.

The system is operated by three corporate groups consisting of seven different bus operating companies.

Fare policy and ticketing system Fares range from ¥2 to ¥14, depending on the distance traveled. In the inner-city, the fare generally won’t exceed ¥4. Stations are equipped with touch-screen ticket machines in Chinese and English. A single journey ticket takes the form of a plastic token, which you place on the scanner when entering a station and deposit in the slot at the barriers upon exit.

The Yang Cheng Tong card. similar to London’s Oyster card or Hong Kong’s Octopus card, can be used to pay for the subway, buses and some taxis as well as some goods in shops. The card gives a 5% discount on subway fares. The Yang Cheng Tong costs ¥80, including a ¥30 refundable deposit and ¥50 credit, and can be purchased at subway stations.

3.3.2. Beijing Beijing is the capital of China and with some 20 million inhabitants it is the second largest city after Shanghai. It encompasses 14 urban and suburban districts and two rural counties. It is the country’s political, cultural and educational centres and base for most of China’s SOEs (state owned companies).

The Beijing subway opened in 1971, and had only two lines until line 13 began operating in 2002. Since then, the subway has expanded to fourteen lines and in addition there are now three BRT lines. There are nearly 700 bus and trolleybus routes. Registered taxis can be found throughout Beijing, as well as a large number of unregistered ones.

The Beijing public transport system is integrated and coordinated. There is a flat fare of 2 yuan, with unlimited transfers except for the Airport Express line, which costs 25 yuan per trip. All public transport can be accessed with the Beijing Municipal Administration and Communications Card (Yikatong card) card, which uses radio frequencies scanned at subway stations and on public transit buses. When paying by the card in a bus, passengers get 60 percent off the normal bus fare. For example, a single ticket for bus lines between 1199 is CNY 1. For passengers paying by card, a same ticket costs CNY 0.4 only. However, paying by Yikatong card gives no discount on subway or taxi fares. The previous monthly passes have been cancelled. Instead, 3 kinds of short-term passes were introduced on Feb 2, 2007 for tourists.

The BRT started operations 2004 and two more lines were added in 2008. The system covers 54 kms with 59 stations.

3.3.3. Tentative Study Tour Program Schedule to China Schedule of Study Tour Activities from 5 to 10 May 2013 Day

Time and Place

Activities and Explanatory Notes

12

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Day 1 Sunday

HanoiGuangzhou

5 May 2013

Morning -

Travel from Hanoi to Guangzhou

+

Transfer to airport at 09.00

+

The whole team will depart from Hanoi for China at 11.45

+ The team will be accompanied by an internationally experienced interpreter from Hanoi to China and back to Hanoi +

Arrival in Guangzhou at 14.20

+

Transfer to hotel and check-in

- Meeting with trip coordinator for China for brief review of program and activities in China

Day 2

Guangzhou

-

Brief sightseeing tour

-

Dinner

Morning:

Monday

-

6 May 2013

+ Presentation of public transport policy including subsidy construction +

Visit to Guangzhou Public Transport Management Office

Discussion of mode integration and fare integration

Afternoon: - Visit to Guangzhou Municipal Engineering Design Research Institute +

Discussion of design principles for BRT

+ Principles and solutions for re-distribution of road space and provision of BRT infrastructure + Day 3

Guangzhou

Tuesday

Design of stations, function, ticketing, passenger access

Morning: - Visit to Guangzhou Bus Rapid Transit Operation and Management Co., Ltd. (BRT Co., Ltd

7 May 2013

+

Operating and monitoring responsibility

+

Principles for appointment of operator

+

Contractual issues

Afternoon:

Day 4 Wednesday

GuangzhouBeijing

-

Field visit to BRT system

+

Study of integration BRT-Metro

+

Study of station access and fare collection function

+

Test ride

Morning: -

Travel from Guangzhou to Beijing 13

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

8 May 2013

+

Transfer to airport at 06.00

+

Departure to Beijing at 08.40

+

Arrival Beijing at 11.50

+

Transfer to hotel and check-in

Afternoon: -

Visit to Beijing Municipal Committee of Communications

+

Discussion of urban of transport policy

- Visit to Visit to Beijing Public Transport Holdings, Ltd. (BPT) + Presentation of the components of Beijing public transport system

Day 5

Beijing

+

Coordination between different modes

+

Fare system

+

BRT system – present and plans

Morning:

Thursday

-

Field visit to BRT lines,

9 May 2013

+

Study of stations, fare collection. Passenger behaviour

+

Study of BRT infrastructure, solutions at intersections

+

Test ride

-

Visit to Beijing Bus Company

+

Discussion of interaction between planning and operation

Afternoon: - Visit to China Urban Public Transport Association (CUPTA) + Day 6

Beijing-Hanoi

Friday 10 May 2013

Morning: -

15.30-18.30

Discussion of national trends, particularly regarding BRT

Seminar

+ Comprehensive seminar led by experts on China´s public transport sector +

Formulation of experiences from the OST in China

+

Applicability and relevance for Hanoi

+

Wrap-up and conclusion of the OST

Afternoon: -

Travel from Beijing to Hanoi

+

Transfer to airport 12,30

+

Departure for Hanoi at 15,30 14

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

+

Arrival Hanoi at 18.30

+

Transfer from airport

-

Overseas study tour completed

15

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

3.3.4. Budget Estimation No. of Participant: 8

No. of days: 6

Interpreter: 1

No

Description

Unit

Unit cost (USD)

Quantity

Total

I

Actual Cost

1

International airfare: HanoiShanghai-Guangzhou-Hanoi for 8 participants and 1 Interpreter

Ticket

1,500.00

9

13,500.0 0

2

Airport transfer in Vietnam for 8 participants and 1 interpreter

person

35.00

9

315.00

3

Hire accommodation in China for 9 people in 5 nights

Personnight

50.00

45

2,250.00

4

Transportation hire to/from airport, train/bus station in China for 9 people

Person

60.00

18

1,080.00

5

Hire a minibus for daily transportation

day

800.00

4

3,200.00

6

Food allowance and out of pocket expenses for 9 people in China in 6 days

Person

40.00

54

2,160.00

7

Visa Fee

Person

30.00

9

270.00

8

Medical and other insurance

Person

30.00

9

270.00

9

Cost of baggage, document bring for study tour

Group

100.00

1

100.00

10

Communication cost

Group

50.00

1

50.00

II

Preparation for Study Tour

1

Briefing and debriefing

Lumpsum

4,000.00

1

4,000.00

2

Printing of materials

Group

2,000.00

1

2,000.00

3

Translation of materials

Group

3,000.00

1

3,000.00

4

Logistic coordinator cost

Person day

1,100.00

6

6,600.00

5

Speakers and entrance fee to visit selected agencies in Indonesia

Lumpsum

6,500.00

1

6,500.00

6

Administration Fee

Lumpsum

6,000.00

1

6,000.00

7

Certificates for participants and stationery

Group

500.00

1

500.00

TOTAL (I+II)

51,795.0 16

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

0

17

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

3.4. Study Tour to the United States The United States (for 8 people in 12 days).

Focus on BRT Visit to Los Angeles and Les Vegas Cities in the United States may, at first thought, seem very different to cities in Vietnam (including Hanoi) and they may also seem less relevant in terms of experiences and approaches to urban transport. There may however also be some similarities.

There is at least one strong and perhaps unexpected similarity between the rich cities in the US and the emerging cities of Vietnam. That is the almost total domination of private motorized transport as opposed to public transport – in so many other countries in the world the only way of moving in the city. The people of Hanoi share with the people of US cities a degree of personal mobility that is probably higher than for example in Western Europe – based on privately owned motorized vehicles. There may b e exceptions, for example New York but this city is perhaps more European in spirit than it is American. In this regard, the difference between Vietnamese and American cities is in technology – not in function – motorcycles in Hanoi, cars in the US. This brings about another similarity, the rather weak role and sometimes neglected (at least in a 1st phase of development) of public transport.

Strange as it may seem, there may be some very interesting experiences to be shared here.

3.4.1. Los Angeles Los Angeles often known by its initials L.A., is the most populous city in the state of California and the second most populous in the United States, after New York City, With a population of almost 4 million it has an area of 1200 km 2. The city is the focal point of the Greater Los Angeles Area, which contains nearly 18 million people, making it one of the most populous metropolitan areas in the world. The entire Los Angeles area itself has been recognized as the most diverse of the nation's largest cities.

Los Angeles has a reputation of being built for cars rather than for people. In the minds of many people, it represents the essence of the American obsession with personal freedom, represented by the free use of the private car. Much of this may be true, but behind the visible scene, Los Angeles has a more developed public transport system than is generally known.

Los Angeles County Metropolitan Transportation Authority and other agencies operate an extensive system of bus lines, as well as subway and light rail lines across Los Angeles County, with a combined monthly Ridership of 38.8 million. The majority of this (30.5 million) is taken up by the city's bus system, the second busiest in the country. In 2005, some 10% of Los Angeles commuters rode some form of public transportation.

The city's subway system is the ninth busiest in the United States and its light rail system is the country's second busiest. The rail system includes the Red and Purple subway lines, as well as the Gold, Blue, Expo, and Green light rail lines. The Metro Orange and Silver lines are BRT lines with stops and frequency similar to those of light rail. The city is also central to the commuter rail system Metrolink, which links Los Angeles to all neighbouring counties as well as many suburbs. Besides the rail service provided by Metrolink and the Los Angeles County Metropolitan Transportation Authority, Los Angeles is served by inter-city passenger trains from Amtrak. The main rail station in the city is Union Station just north of Downtown.

There is still a fundamental difference between Los Angeles and European cities like London and Paris who started building their mass transit systems about 100 years earlier and who can now offer coherent and integrated systems covering the whole city area.

18

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

3.4.2. Las Vegas Las Vegas is the largest city in the state of Nevada in the South-East United States.

Surrounded by desert, it has some 500 000 inhabitants in the core city and a region of some 2 million.

Las Vegas is one of the more ambitious cities in the US in terms of good public transport and it has realized and developed the potential of the BRT concept. According to the wellreputed institute ITDP, Las Vegas has one of the top five BRT systems in the country.

Las Vegas’s Bus Rapid Transit program began with the Metropolitan Area Express (MAX), which opened in 2004. The MAX offers many standard BRT features including offboard fare collection, special buses, and stations with at-level boarding at most stops.

Encouraged by the success of the first line, Las Vegas is now one of the few U.S. cities with a whole network of BRT, as opposed to just a single corridor. MAX’s success allowed Las Vegas to move ahead with the even more ambitious Strip Downtown Express (SDX), which has all of the elements of MAX plus a central-median, dedicated right-of-way.

The network presently includes two BRT routes (with another two under construction), along with two express bus routes that incorporate some BRT elements. The network serves both the city and nearby suburbs.

The Regional Transportation Commission of Southern Nevada (RTC) is both the transit authority and the transportation-planning agency for Southern Nevada. The BRT is owned by RTC but operated by a private operator. The RTC also administers programs that encourage sustainability, such as Club Ride Commuter Services that promotes walking, biking, carpooling, vanpooling and taking transit to and from work.

3.4.3. Tentative Study Tour Program Schedule to the United States Schedule of Study Tour Activities from 15-26 June 2013 Day Day 1 Saturday 15 June 2013

Time and Place Hanoi – Los Angeles

Activities and Explanatory Notes -

Travel from Hanoi to Los Angeles via Guangzhou

+

Transfer to airport at 09.30

+

The whole team will depart from Hanoi for US at 12.50

+ The team will be accompanied by an internationally experienced interpreter from Hanoi to US and back to Hanoi +

Arrival at Guangzhou at 15.25 for transfer

+

Departure for Los Angeles at 21.00

+

Arrival Los Angeles at 18.00

+

Transfer to hotel and check-in

19

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Day 2

Los Angeles

Sunday

Morning - Breakfast meeting with trip coordinator for United Stats for brief review of program and activities in United States

16 June 2013

-

Rest of morning free for relax

Afternoon -

Day 3

Los Angeles

Monday

Round trip in Los Angeles

Morning - Briefing on the organization of the urban transport sector in Los Angeles, including relevant institutions

17 June 2013

Afternoon - Visit to SCAG (Southern California Association of Governments) +

Presentation of SCAG

+ Presentation of the RTP (Regional Transportation Plan 2012-2045) + Day 4 Tuesday 18 June 2013

Los Angeles

Discussion

Morning - Visit to LADOT (Los Angeles Department of Transportation) +

Presentation

+

Policies for private and public transport

+

Parking

+

Pedestrians and bicycles

+

Traffic management including public transport priority

+

Environment, air quality measures

+

Transportation planning

+

Traffic control

+ Public transport complementing LA Metro (for example DASH, Commuter Express, City Ride, Charter Bus, Metrolink stations) Afternoon - Visit to Los Angeles County Metropolitan Transit Authority (LA Metro) +

Presentation:

+

Metro Express Lanes Program and Silver Line Service

+

Orange Line Transit Operations

20

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Day 5

Los Angeles

+

Metro Branding and Marketing

+

Transit Access Pass (TAP) Program

+

Metro Bike Program

+

El Monte Transit Center

Morning

Wednesday

-

Tours

19 June 2013

+

El Monte Busway and Harbor Transitway

+

Orange Line BRT

Afternoon

Day 6 Thursday

Los Angeles – Las Vegas

20 June 2013

-

Field visit to BRT system

+

Study of integration BRT-Metro

+

Study of station access and fare collection function

+

Prepaid tickets

+

Quick Boarding

+

Vehicle Types

+

Branding

+

Stations

+

Bicycle storage

+

Test ride

Morning -

Travel from Los Angeles to Las Vegas

+

Transfer to airport at 08.00

+

Departure for Las Vegas at 09.20

+

Arrival Las Vegas at 10.30

+

Transfer to hotel and check-in

Afternoon Day 7 Friday 21 June 2013

Las Vegas

Round trip in Las Vegas

Morning - Visit to RTC (Regional Transportation Commission of Southern Nevada) + Presentation of the components of Las Vegas public transport system +

Coordination between different modes

+

Fare system

+

BRT system – present and plans 21

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Afternoon

Day 8

Las Vegas

-

Field visit to BRT lines,

+

Study of stations, fare collection. Passenger behaviour

+

Study of BRT infrastructure, solutions at intersections

+

Test ride

+

Design and function of busways

+

Different types and functions of bus fleet

+

Transfer facilities at stations

+

Design of stations

+

Ticketing system

+

Passenger information in vehicles and at stations

Morning

Saturday

Presentations by expert on US urban transport policy

22 June 2013

+

Fare system policies in the United States

+

Current BRT systems in United States

+

Discussion

Afternoon -

Group Discussion and Diary Reflection

Day 9

Las Vegas

Morning

Sunday

-

23 June 2013

Afternoon - Group Meeting and Agenda discussion for the following activities -

Day 10

City Sightseeing

Las Vegas

Diary Reflection

Morning

Monday

The Downtown Las Vegas Multi-Modal Transportation Project

24 June 2013

-

Presentation

-

Site visit

-

Discussion

Afternoon

Day 11 Tuesday 25 June

Las Vegas – Los Angeles

-

Visit to BRT operator

+

Discussion of interaction between planning and operation

Morning -

Seminar

+

Comprehensive seminar led by experts on US public 22

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

2013

transport sector + Formulation of experiences from the OST in ´United States +

Applicability and relevance for Hanoi

+

Wrap-up and conclusion of the OST

Afternoon - Travel from Las Vegas to Hanoi via Los Angeles and Taipei

Day 12 Wednesday

Los Angeles Hanoi

26 June 2013

+

Transfer to airport at 17.30

+

Departure for Los Angeles at 19.35

+

Arrival Los Angeles at 20.45

+

Departure Los Angeles at 01.15

+

Arrival Taipei at 06.10 for transfer

+

Departure at 09.30

+

Arrival Hanoi at 11.35

+

Transfer from airport

-

Overseas study tour completed

3.4.4. Budget Estimation No. of Participant: 8

No. of days: 12

Interpreter: 1

No

Description

Unit

Unit cost (USD)

Quantity

Total

I

Actual Cost

1

International airfare: Hanoi-Los Angeles-Las Vegas-Hanoi for 8 participants and 1 Interpreter

Ticket

1,800.00

9

16,200.00

2

Airport transfer in Vietnam for 8 participants and 1 interpreter

person

35.00

9

315.00

3

Hire accommodation for 9 people in 11 nights (fix rate)

Personnight

65.00

99

6,435.00

4

Transportation hire to/from airport, train/bus station for 9 people in Los Angeles and Las Vegas

Person

90.00

18

1,620.00

5

Hire a minibus for daily transportation

day

800.00

8

6,400.00

6

Food allowance and out of pocket

Person

60.00

108

6,480.00 23

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

expenses for 9 people in 12 days 7

Visa Fee

Person

120.00

9

1,080.00

8

Medical and other insurance

Person

30.00

9

270.00

9

Cost of baggage, document bring for study tour

Group

100.00

1

100.00

10

Communication cost for

Group

50.00

1

50.00

II

Preparation for Study Tour

1

Briefing and debriefing

Lumpsum

4,000.00

1

4,000.00

2

Printing of materials

Group

2,000.00

1

2,000.00

3

Translation of materials

Group

3,000.00

1

3,000.00

4

Logistic coordinator cost

Person day

1,100.00

10

11,000.00

5

Speakers and entrance fee to visit selected agencies

Lumpsum

7,000.00

1

7,000.00

6

Administration Fee

6,000.00

1

6,000.00

7

Certificates for participants and stationery

500.00

1

500.00

TOTAL (I+II)

Lumpsum Group

72,450.00

24

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

3.5. Study Tour to Brazil / Latin America (III) Latin America (for 8 people in 12 days) Focus on BRT and PTA Visit to Brazil Latin America is highly urbanized and given the low level of private vehicle ownership, the need for public transport is high. Typically (with some exceptions like Curitiba) public transport is fragmented and operated by large numbers of small vehicles, from passenger cars to minibuses. Regulation is often weak and powerful syndicates and large fleet owners dominate. Fierce competition occurs in the streets between drivers who need a minimum number of passengers to survive. This phenomenon is called in Spanish “La Guerra del centavo” (“The war over the cent”).

Increasingly, cities now attempt to introduce more regulation and order in the public transport sector. Inspired by Curitiba and later the Transmilenio system in Bogota, several cities have introduced the BRT concept which is often seen as a first step to better organization. However, most cities still have a long way to go to reach a stage with fully integrated and coordinated systems covering the whole city and with integrated feeder mechanisms and fare systems. In comparison, Hanoi has an enviable position.

The study tour will go to Brazil, the largest country in Latin America. Brazil has many cities with very differing urban transport characteristics, from highly structured ones like Curitiba to less organized ones (that is the interesting point of this case as it points out difficulties generated by excessive deregulation from Rio authorities).

Visas are required for Vietnamese citizens in Brazil. Brazil has an embassy in Hanoi.

3.5.1. Curitiba Curitiba is the capital of the province of Paraná and has a little less than 2 million inhabitants.

Curitiba, with 1.8 million inhabitants occupying a total area of 435 km2 (about 4,200 inhabitants per square kilometre), is the 7th most populated city in Brazil and the largest in the southern region of the country. The city stands right at the centre of a metropolitan area that includes 26 municipalities with a total population of 3.17 million inhabitants.

The population of Curitiba´s metropolitan area has increased 9.3 times over the last 50 years (4.6% annual growth) and 2.1 times over the last 20 years (3.8% annual growth) (IBGE, 2010).

Curitiba is the “mother” of BRT which is the basis for urban planning since many decades. In the development of new areas, busways were built first and housing around them. Today the system operates without subsidies by individual operators managed by a form of PTA. Both the technical and the institutional aspects will be valuable to study.

3.5.2. Rio de Janeiro Rio de Janeiro is the second largest city in Brazil with about 6 million. In 2014, it will host the World Cup in football and in 2016 the Olympic Games.

Rio has an extensive bus system consisting of a conventional bus system and a “business class” system. There are nearly 440 municipal bus lines serving over four million passengers per day. Nearly half of the population use public transport, the majority in buses.

Rio also has the oldest tramway in South America, nowadays mostly used by tourists – the most well-known called Santa Teresa Tram (with very antique technical characteristics and a part of the line using high slope devices).

25

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

There is a metro system founded in 1968 although operations did not start until 1979.

Today, there are two lines covering about 40 kms and with some 35 stations. As in many cities in the world it is easy to come to the conclusion that the metro is more of a status symbol than a true mass transit system.

Rio will host both the next Football World Championship and the next Olympic Games and the city is now in the process of quickly upgrading its urban transport system. In June 2012, the first BRT corridor opened in Rio with the help of Embarq. Beginning in August, when the system will become fully operational, the BRT will have an extension of 56 km and 64 stations, with waiting times between buses of approximately one-and-a-half minutes. This means that the BRT system in a very short time will have a coverage exceeding the metro (one of the major advantage of this mode considering its low construction cost and associated to few resettlements problems) 3.5.3. Tentative Study Tour Program Schedule to Brazil Schedule of Overseas Study Tour Activities from 6 to 17 July 2013 Day Day 1

Time and Place Hanoi - Paris

Activities and Explanatory Notes -

Travel from Hanoi to Rio de Janeiro via Paris

Saturday

+

Transfer to airport at 20.30

6 July 2013

+

The whole team will depart from Hanoi for Brazil at 23.25

+ The team will be accompanied by an internationally experienced interpreter from Hanoi to Brazil and back to Hanoi +

Arrival Paris at 06.50 for transfer

Sunday

+

Departure 10.30

7 July 2013

+

Afternoon

+

Arrival Rio 17.05

+

Transfer to hotel and check-in

Day 2

Day 3 Monday 8 July 2013

Paris - Rio

Rio - Curitiba

Morning - Breakfast meeting with trip coordinator for Brazil for brief review of program and activities in Brazil -

Rest of morning free for relax

Afternoon Travel from Rio de Janeiro to Curitiba via Sao Paolo +

Transfer to airport at 13.30

+

Departure to Sao Paolo at 16.06 for transfer

+

Arrival at Sao Paolo at 17.14

+

Departure at 18.50

+

Arrival Curitiba at 19.40

+

Transfer to hotel and check-in 26

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Day 4

Curitiba

Tuesday

Morning - Visit to IPPUC (Curitiba Urban Planning and Research Agency)

9 July 2013

Afternoon

Day 5

Curitiba

-

Visit to URBS - Urbanizaรงao de Curitiba S.A.,

+

Organization and responsibilities

+

Route network and service planning process

+

Subcontracting procedure

+

Quality control

+

Fare system and coordination

+

Information and promotion system

+

Discussion

Morning

Wednesday

-

Field visit to BRT lines,

10 July 2013

+

Study of stations, fare collection. Passenger behaviour

+

Study of BRT infrastructure, solutions at intersections

+

Test ride

+

Design and function of busways

+

Different types and functions of bus fleet

+

Transfer facilities at stations

+

Design of stations

+

Ticketing system

+

Passenger information in vehicles and at stations

Afternoon Day 6

Curitiba - Rio

Visit to BRT station/(Community center

Morning

Thursday

-

Visit to private BRT operating company

11 July 2013

+

Discussion of interaction between planning and operation

+

Wrap-up and conclusion of the Curitiba OST

Afternoon -

Travel from Curitiba to Rio de Janeiro via Sao Paolo

+

Transfer to airport at 15.00

+

Departure to Sao Paolo at 17.02 for transfer 27

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Day 7

Rio

+

Arrival Sao Paolo at 17.50

+

Departure 19.54

+

Arrival Rio at 21.01

+

Transfer to hotel and check-in

Morning

Friday

-

Visit to SMTR (Secretaria Municipal de Transportes)

12 July 2013

+ Presentation of public transport policy including subsidy construction +

Discussion of mode integration and fare integration

+

BRT and integration with other modes

Afternoon

Day 8

Rio

-

Field visit to BRT line,

+

Study of stations, fare collection. Passenger behaviour

+

Study of BRT infrastructure, solutions at intersections

+

Test ride

Morning

Saturday

-

13 July 2013

Afternoon

Day 9

-

Rio

Round trip in Rio Group Discussion and Diary Reflection

Morning

Sunday

-

14 July 2013

Afternoon

Day 10

City sightseeing

- Group Meeting and agenda discussion for the following activities Rio

Morning

Monday

-

15 July 2013

Afternoon

Day 11

Rio - Paris

Visit to Operational Center

-

Visit to Federation of Bus Operators

+

Discussion of interaction between planning and operation

Morning

28

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Tuesday

-

Seminar

16 July 2013

+ Comprehensive seminar led by experts on Brazil´s public transport sector +

Formulation of experiences from the OST in ´Brazil

+

Applicability and relevance for Hanoi

+

Wrap-up and conclusion of the OST

Afternoon

Day 12

Paris - Hanoi

-

Travel from Rio de Janeiro to Hanoi via Paris

+

Transfer to airport at 16.30

+

Departure 19.05

Morning

Wednesday

+

Arrival Paris 11.20 for transfer

17 July 2013

+

Departure 13.10

+

Arrival Hanoi 06.40

-

Overseas study tour completed

29

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

3.5.4. Budget Estimation No. of Participant: 8

No. of days: 12

Interpreter: 1

No

Description

Unit

Unit cost (USD)

Quantity

Total

I

Actual Cost

1

International airfare: Hanoi- Rio de Janeiro -Hanoi for 8 participants and 1 Interpreter

Ticket

3,280.00

9

29,520.00

2

Airport transfer in Vietnam for 8 participants and 1 interpreter (at cost)

person

35.00

9

315.00

3

Hire accommodation for 9 people in 11 nights (fix rate)

Personnight

65.00

99

6,435.00

4

Transportation hire to/from airport, train/bus station for 9 people in Sao Paulo and Curitiba

Person

80.00

18

1,440.00

5

Hire a minibus for daily transportation

day

800.00

8.00

6,400.00

6

Food allowance and out of pocket expenses for 9 people in 12 days

Person

55.00

108

5,940.00

7

Visa Fee

Person

120.00

9

1,080.00

8

Medical and other insurance

Person

30.00

9

270.00

9

Cost of baggage, document bring for study tour (fix rate)

Group

100.00

1

100.00

10

Communication cost for 1 group in (fix rate)

Group

50.00

1

50.00

II

Preparation for Study Tour

1

Briefing and debriefing

Lumpsum

6,000.00

1

6,000.00

2

Printing of materials

Group

2,000.00

1

2,000.00

3

Translation of materials

Group

3,000.00

1

3,000.00

4

Logistic coordinator cost

Person day

1,100.00

10

11,000.00

5

Speakers and entrance fee to visit selected agencies

Lumpsum

7,000.00

1

7,000.00

6

Administration Fee

7

Certificates for participants and stationery TOTAL (I+II)

Lumpsum Group

6,000.00 500.00

1 1

6,000.00 500.00 87,050.00 30

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

31

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

IV. Implementation of the Study Tours 4.1. Technical Approach and Methodology The Study Tour program is planned to reflect the variety of modern sustainable urban transport management approaches, which are comprehensive and integrated to policymaking and decision-making, with the aim of developing affordable, economically viable, people-oriented and environment - friendly transport systems.

The Study Tour will include formal and informal presentation and discussions as well as academic lectures, professional urban transport experts, observations, demonstrations, discussions and interviews.

The trainers will make sure that different ways of using cooperative, interactive learning are presented and practiced.

The visits to different urban and public transport institutions will all be carefully planned by the trainers to ensure that the professional staffs responsible for the study visit plan it according to the specific needs and expectations of the participants. The Study Tour programme also gives room for individual and small group planning in relation to specific topics.

The training course is structured to consist of the 4 following main elements: (i) Lectures & Presentations; (ii) Technical Excursions & Site Visits; (iii) Group Exercises & Discussions; and (iv) Individual Action Planning.

The principle underlying these Study Tour structure is shown in the diagram below: Diagram A: Study Tour Program Structure for the training course:

LECTURES & PRESENTATIONS

GROUP EXERCISES & DISCUSSIONS

TECHNICAL EXCURSIONS & SITE VISITS

INDIVIDUAL ACTION PLANNING

32

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

4.2. Lectures & Presentations The presentations involve lectures (utilizing PowerPoint) where experts will share the best international experiences, perspectives and know-how in the field of BRT, PTA and Urban Transport system.

Emphasis will be placed on explaining the rationale behind international best practices (i.e. the ‘why’) rather than just lecturing on what is currently being done (i.e. the ‘what’). In other words, participants will be encouraged to consider the applicability of sustainable urban transport methods in their home city more deeply, instead of just focusing on trying to replicate these practices wholesale. Participants should be able to state what is doable/not doable in the Hanoi context and why.

Participants will identify what are the more interesting components of the cases and dismantle them (reasons, context) in order to check up applicability for Hanoi.

We believe that this approach effectively supports our goal of maximizing the exchange of know-how and developing new knowledge, which will be directly applicable to the working environment of the Vietnamese Group.

4.3. Group Exercises & Discussions Group exercises and case studies will be used to facilitate sharing and exchange of ideas among participants. During these activities, participants will be guided in examining how they can adapt practices and procedures from other countries, including United States, Latin America, Europe, Asia, to suit conditions back home, and implement them effectively.

It is anticipated that, during the summarizing session before the end of each tour, problem treatment techniques and Strategy SWOT method might be applied with reference to the Hanoi case. This will be led by qualified experts on the respective country which will also have an understanding of the situation and the ambitions in Hanoi. In this seminar, the participants will be guided to discuss and summarize the experiences gained from the trip and to make an initial formulation of the leanings in terms of relevance for Hanoi of different solutions. This will form the basis for post-trip activities together with the other groups.

The participatory nature of the sessions also encourages sharing and exchanges among Study Tour participants. Through this process, we hope to facilitate an active exchange of ideas and common experiences, and provide a forum for the dissemination of best practices.

At the same time, the case studies and thematic discussions allow participants to practise applying what they have learnt to resolve real-life situations. Again, these hands-on practical sessions will be critical in ensuring the effective assimilation of knowledge by the group.

Each of Overseas Study Tours will include a separate ‘post visit” report that will be required from Study Tour participants detailing what they have learned and how it can be applied in Hanoi and a post OST report prepared by the Consia Consultant. .

4.4. Technical Excursions & Site Visits Excursions to relevant sites form an integral part of the learning experience for the participants. One of the advantages of conducting the Study Tours in various countries is that the visits allow participants to see how concepts presented during the Study Tour are actually being applied in practice. In addition, participants will also have the chance to talk to on-site persons working with different aspects of sustainable Urban Transports systems including BRT, PTA, who may provide additional perspectives on the subject. Such

33

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

interactions with people in various local authorities will also help participants judge the pros and cons of the Vietnamese system.

4.5. Individual Action Planning In this element, each participant will be asked to draw up an action plan that spells out the focal tasks he/she hopes to accomplish upon completion of the Study Tours, the potential obstacles he/she may encounter, and the specific actions, which he/she can take to overcome these obstacles and achieve the goals. This action planning process has been proven to be highly effective in facilitating knowledge transfer as it helps the participants ‘make plans’ for using their new knowledge and skills.

Our experience has lead us to believe that the above structure contains the key elements to provide the participants with an all-rounded urban transport experience, while optimising the transfer of learning and know-how from the Study Tour to the workplace, through the establishment of a chain of learning sustained by continuous learning with a multiplier effect.

Based on the Consultant’s extensive experience, the action planning process is found to be highly effective in the transfer of knowledge to the local context.

4.6. Academic Advisor / Coordinator / Experts Academic Advisor/Coordinator An academic advisor/coordinator will be assigned at each of the selected OST countries to be responsible for the overall planning of the program. S/he will provide focused lectures & presentations individually and with an expert at each of the site visits. The academic advisor/coordinator of the lead firm will lead the debriefing with each of the OST groups upon their return to Vietnam.

Experts The Experts for the Study Tours include team members of the Consia/Contrans Consultants and other host agencies who receive and organize the Study Tours.

Training experts consists of a group of senior urban transport and BRT and PTA specialists who have worked together in various capacities in the areas of urban and public transport.

The individual team members have experience from lecturing at foreign universities, institutions; from research with special emphasis on formative research; working with ministries of sustainable urban transport (European, Latin American, Asian and others as consultants and researchers); high level administrative positions at regional and municipality level; head of specialized urban transport units and programs in Latin America, Europe, Asia and other countries.

The team which has worked together for about 15 years has strong administrative, organizational and leadership experience; theoretical knowledge within different fields of urban transport systems; strong experience in public transport operations and management.

For more than 20 years, the individual members have been involved in consultancy work for the WB, and other international institutions and agencies in countries like Latin America, Africa, Europe, and Asia. Members have also worked with international organizations like World Bank, ADB, AfDB, Inter-American Construction Development Bank, and others.

V. Additional Strategies to Implement the Study Tours 5.1. Logistical Support In Vietnam, the Consultant will utilize services and facilities of both the Project Office and the Consia Regional Office in Hanoi for communication and logistic organization “on site”,

34

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

such as visas, flight tickets, medical insurance for traveling overseas, translation of training materials and pre-departure briefings.

In Asia, Latin America, United States and Europe, Consia Consultants as the lead firm will, together with CONTRANS and the associated partners, organize accommodation in China, Brazil, United States, and France, airport transfers, traveling within the OST period.

In addition, all logistic arrangements to all the selected site visits will also be taken care of.

The related academic advisor will also accompany the group to all site visits and coordinate closely with the group’s translator and logistic coordinator.

5.2. Pre-departure Seminar and Briefings The Consia Consultants Vietnam office will organize a one-day pre-departure briefing.

At the briefing, the participants will be provided with the OST program, outline of contents and the training materials in Vietnamese. These documents will be available in a paper folder as well as CD disk. The participants will also receive the flight schedule and information regarding overseas traveling procedures such as transiting, passport control etc. A list of cost and price of common goods and products as well as food in the relevant countries will also be given. A preliminary pre-departure package will be prepared shortly after the OST report approval and will be modified and finalized before the departure of each group.

5.3. Evaluation of OST Program and Reporting At the end of each of the four OST tours, the consultant will request each of the participants to evaluate the effectiveness of the program and to provide comments and suggestions which could be incorporated in the following tours. The Consultants will also request the training facilitators, logistic coordinators and other staff involving in the development and delivery of the OST to provide their assessment. The evaluation/assessment tools will be designed in close cooperation with the Project. The evaluation/assessment will be collated and transcribed. Then, the report will be prepared and submitted to HUTDPMU within four weeks after the completion of the OST. Please refer to Annex 3 and 4 for a sample of the session and overall evaluation forms that will be used in the course.

5.4. Participants’ Network After completion of the program, Consia will administer and maintain a course participants’ network to help to further establish the platform as a learning community, and encourage continued sharing of ideas and experiences among participants with the view to increase the sustainability of Hanoi Public Transport and help achieve greater efficiency in the urban transport system.

As members of this network, participants will receive regular reading materials on BRT, PTA and urban and public transport relevant to their work. They will also be encouraged to share their progress, perspectives and ideas with one another through the group email. We believe that this approach will motivate the participants to continually update their knowledge on the subject.

5.5. Work Plan According to the updated work plan presented in the Inception Report, the expected OST program will be started from January 2013 when the preparatory consultant services will commence. This Work Plan has now been further elaborated (see Appendix 1) and the Study Tours will be undertaken one each in the months of April, May, June and July 2013.

There are strong reasons for not undertaking all Study Tours at the same time, for example: •

Experiences from one trip can be used to modify the next

•

The consultant’s role of constantly being in touch and modify is facilitated

•

Key institutions in Hanoi will not be drained of 32 key people at the same time 35

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

• In the case of extraordinary events delaying or stopping a trip, only one group will be affected 5.5.1. Administrative issues The work plan, shown in Appendix 1, assumes that the present OST report is approved during this year so that implementation can start early January 2013.

5.5.2. Pre – trip Activities Appointment of participants A crucial stage in the planning is the assignment of participants for each of the four OSTs. This process should be started as soon as possible and should be completed by midJanuary. A complete list of participants is necessary in order to achieve letters of invitations from the various host organizations in the countries to be visited which, in its turn, is a requirement for visa applications.

It should be noted that the list of participants, once settled, can not be changed without consequences. The list can be shortened but not extended and names cannot be changed.

For this reason, it could be considered to appoint 10 names for each tour of which 2 are reserves. Whether, and to which extent the Consultant should assist in this process is a matter for the client to decide. For those participants that may not have passports these must be issued.

Seminar During one week in January, seminars will be held with the participants of the different groups. First, a joint seminar of 3 hours will be held with all participants of all groups where the overall objectives will be discussed. It is important that the groups share experiences and this process starts now. Then specific seminars of the same time length will be held for each group, where the proposed programs are discussed.

Evaluation of seminar discussions, settling of program After the seminars, the consultant will evaluate the discussions and views of the participants. Based on this, the programs may be modified to fit the individual requirements of the participants. Finally, the programs will be settled.

Selection of host organizations and foreign experts Based on the above, host organizations and foreign experts to be will be identified. This will be an iterative process which will initially be conducted through informal contacts and conversations with the different cities.

Formal contacts, invitation letters When the list of participants is complete with passport numbers, formal contacts can be made with the host organizations in the different countries. For visa purposes, letters of invitation will be issued. Again, it is important to stress that no additional names can be added after this process although it is possible to deduct names.

Visa applications, booking of flights and hotels Consia/Contrans will assist in the practical process of visa applications as well as booking of flights and hotel rooms.

5.5.3. OST 1 to France Finalizing program OST 1 Based on, among others, the results of the discussions during the pr-trip seminar, the program for the visit to France will be finalized and confirmed with host organizations as well

36

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

as engaged foreign experts (list of host organizations, foreign experts and respective commitments for attending the meetings on defined schedules have to be ascertained) Briefing OST Group 1 About a week before departure, a briefing session will be held with the first OST group going to France. Practical details will be sorted out and the program will be explained.

Background material will be produced and distributed in Vietnamese in order to clarify the situation in the host cities and the organizations to be visited.

Visit to France The visit to France will be undertaken in accordance with the schedule (possibly modified) described in section 3.2.3 above.

Debriefing, evaluation After returning to Hanoi, the OST Group 1 will be summoned to a discussion session with the purpose of summarizing the experiences from the trip. At this time, the participants´ evaluation sheets (see Appendix 3 and 4) will be reviewed and discussed. Possible suggestions for modifications of the remaining OST programs will be noted.

5.5.4. OST 2 to China Finalizing program OST 2 Based on, among others, the results of the discussions during the evaluation of the first OST to France, , the program for the visit to China will be finalized and confirmed with host organizations as well as engaged foreign experts.

Briefing OST Group 2 About a week before departure, a briefing session will be held with the second OST group going to China. Practical details will be sorted out and the program will be explained.

Background material will be produced and distributed in Vietnamese in order to clarify the situation in the host cities and the organizations to be visited.

Visit to China The visit to China will be undertaken in accordance with the schedule (possibly modified) described in section 3.2.3 above.

Debriefing, evaluation After returning to Hanoi, the OST Group 2 will be summoned to a discussion session with the purpose of summarizing the experiences from the trip. At this time, the participants´ evaluation sheets (see Appendix 3 and 4) will be reviewed and discussed. Possible suggestions for modifications of the remaining OST programs will be noted.

5.5.5. OST 3 to the United States Finalizing program OST 3 Based on, among others, the results of the discussions during the pr-trip seminar, the program for the visit to United States will be finalized and confirmed with host organizations as well as engaged foreign experts.

Briefing OST Group 3 About a week before departure, a briefing session will be held with the third OST group going to United States. Practical details will be sorted out and the program will be explained.

Background material will be produced and distributed in Vietnamese in order to clarify the situation in the host cities and the organizations to be visited.

Visit to United States 37

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

The visit to United States will be undertaken in accordance with the schedule (possibly modified) described in section 3.2.3 above.

Debriefing, evaluation After returning to Hanoi, the OST Group 3 will be summoned to a discussion session with the purpose of summarizing the experiences from the trip. At this time, the participants´ evaluation sheets (see Appendix 3 and 3) will be reviewed and discussed. Possible suggestions for modifications of the remaining OST program will be noted.

5.5.6. OST 4 to Brazil Finalizing program OST 4 Based on, among others, the results of the discussions during the pr-trip seminar, the program for the visit to Brazil will be finalized and confirmed with host organizations as well as engaged foreign experts.

Briefing OST Group 4 About a week before departure,, a briefing session will be held with the fourth OST group going to Brazil. Practical details will be sorted out and the program will be explained.

Background material will be produced and distributed in Vietnamese in order to clarify the situation in the host cities and the organizations to be visited.

Visit to Brazil The visit to Brazil will be undertaken in accordance with the schedule (possibly modified) described in section 3.2.3 above.

Evaluation After returning to Hanoi, the OST Group 4 will be summoned to a discussion session with the purpose of summarizing the experiences from the trip. At this time, the participants´ evaluation sheets (see Appendix 3 and 4) will be reviewed and discussed.

5.5.7. Post – trip Reporting Activities Preparation of Post OST reports Consia/Contrans will assist all participants of the different groups to summarize their experiences from the OST. Material derived from the different host organizations and engaged experts will be supplied.

Reporting Milestones Based on the Task CB 2 (TOR Ref. No. 10), the consultant will have to submit the individual Post OST Reports within 4 weeks of the end of each visit. Enclosed is the reporting milestones for the Post OST Reports.

Reporting Milestones No. Contents of the Report

OST Schedule

Submission Date

1

Post Study tour Report to France

6-15 April 2013

15 May 2013

2

Post Study tour Report to China

5-10 May 2013

10 June 2013

3

Post Study tour Report to the United 15-26 June 2013 States

26 July 2013

4

Post Study tour America / Brazil

17 August 2013

Report

to

Latin

6-17 July 2013

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HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

5.6. Development of OST Materials The Consultant will start developing training materials immediately after the approval of the OST Report. The materials in English and Vietnamese will be completed within 4 weeks.

5.7. Logistical Preparation of OST Programs Based on the previous experience, obtaining of visas could be time consuming. Also, the availability of sir tickets requires a certain time. Therefore, the Consultant will start the process of visa applications and detailed travel planning as soon as the OST report is approved. In order to make this possible, the decision to proceed should be made by 1 January 2013. The participants for the first OST – to Europe – should be appointed by 15 February 2013 and cannot be changed afterwards. All visas, tickets, accommodation and detailed programs will be organized within two months after the final list of delegates has been settled.

5.8. Organization and Personnel Assigned for the OST Programs Below is a list of the key consultants/experts to participate in the delivery of the OST Programs Our proposed of technical backstopping plan is through two steps, the technical from the Consia Consultants in Copenhagen (Denmark) and administration support from the Asian Regional Office located in Hanoi.

Furthermore, our associated partners Mr Hans Orn from CONTRANS (Sweden) and our long term associated international consultants Alan Carnell will closely coordinate with the Consia Consultants headquarter and the Asian regional office to organize the overseas study tour to Latin American, European and United States countries. Currently Consia Consultants have good network connection in Asia.

Mr. Hans Orn, is a very experienced international expert on public transport. Mr. Orn holds a MSc., in civil engineering. He has more than 35 years of experience from urban public transport, most of it acquired in international projects. Having worked professionally as a consultant in many parts of the world, he has a profound understanding not only of the technical aspects of public transport but also of the institutional and organizational problems.

He was team leader for BRT planning projects (India, Jamaica, etc) before this concept became internationally spread. He is quite familiar with the idea of PTA and was advisor to the City of St Petersburg (Russia) in connection with the transition of the Russian economic system. Mr. Orn has good experience in organizing overseas study tours and overseas short-term training courses for many public transport staff and authorities in Asia, Latin America, Africa, Europe and Eastern Europe and Russia. Mr. Orn has long experience of Hanoi and Vietnam. He led the Urban Transport Diagnostic Study in Hanoi in 1993 (which was actually the first of its kind to be undertaken by Western consultants after the introduction of Doi Moi). 1994-1996 he was head of VUTAP, an urban transport technical assistance project funded by the Swedish Government. In 2004, he served as Bus Operations Expert in the Ho Chi Minh City Urban Transport Master Plan. 2005-2006 he served as public transport expert in the HAIDEP project in Hanoi. 2006-2007 he worked for Embarq in the Hanoi Greenhouse gas project. He is listed at the ADB and worked in Cebu with a BRT preparation project.

Mr. Alan Cannell is a highly experienced urban transport and traffic engineer with over 34 years of experience in the UK, Brazil, and in cities worldwide. As well as engineering experience he has also worked in marketing and Public Relations. As Head of Traffic Control in the city of Curitiba during its years of explosive – but well-managed - growth, he introduced major changes in circulation, an extensive ATC system and implemented a parking policy for on-street parking, zoning regulations for off-street parking, a common pricing strategy for parking in the downtown Malls, as well as participating on the design and implementation of the Mass Transit Corridors.As Owner/Director of Transcraft Transport 39

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Engineering since 1990, he has designed and implemented Integrated Transport Systems in 8 major Brazilian cities, all with High Capacity Trunk Routes, Feeder Routes and Interchanges, and later was responsible for the introducing Integrated BRT technology to other world capitals such as Bogotá, Colombia, San Salvador, El Salvador and Hanoi, Vietnam. For the past decade Mr. Cannell has worked as Team Leader on transportation projects, acting as liaison between clients and team members from differing backgrounds.

He now works with the ex-Mayor of Curitiba and former President of the World Association of Architects (Paris), Mr. Jaime Lerner, in the design of urban transport improvements in Brazil.

He also works for the three private consortia that operate the Curitiba BRT system in order to boost productivity and user comfort. In a nutshell: he shares a belief in the importance that transport networks have in structuring city growth and the need to guarantee an adequate institutional and legal framework for the successful implementation of urban systems. Mr Alan Carnel has worked with Consia Consultants back to the year 2004/2005 on three projects in Latin America countries to provide technical assistant in improvement of the BRT and road safety.

For other logistic administration assistant, the Consia Consultants Asia office will closely coordinate with the national consulting firm PACO to support the consulting team in the aspects of: set up the project office, recruitment of national supporting staff, processing invoices and payment for the project office which is based in Hanoi and other logistic organization for international consultants such as entry visa, medical insurance and very important is coordination regularly with the Client and the project stakeholders and the consultant team.

Quality Control Plan The Consultant will comply with the highest professional standards and ensure the necessary quality control and backstopping. The International Team Leader will be responsible for the overall day-to-day monitoring of the Project at the technical, financial and operational levels. When he is not available, it will rest with the Deputy Team Leader.

The Team Leader will be supported by the Consultant’s Backstopping Team, which will provide profound technical support to the Consultant’s Team. Throughout the contract, the Consultant will monitor the performance and evaluate the progress of the consultancy assignment by monitoring: •

Timely submission of reports as per ToR

• Progress made against the detailed time table to be set out in the Inception Report and actual progress in the project against the agreed outputs, •

Establishment of a good project management organization,

•

Transfer of skills form the experts to the beneficiaries.

The Consultant Team will have full administrative backstopping services from Consia Headquarters in Denmark. Consia as the lead consultant will be responsible for communications with the Client and experts in the field. Prior to their departure on the assignment, the experts will be fully briefed on the main issues, counterparts and institutions so that they can be fully operational on arrival. Once the experts are in the field, permanent technical support, as well as frequent exchanges on substantial matters will take place in addition to regular managerial follow-up. The Consia Consultants Asian Office will provide logistic support for the relevant participants when travel overseas for Study Tours. This will be further supported by our international partners of the consortium, CONTRANS AB and host organizations, which have in-depth knowledge of local conditions.

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HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

VI. Appendixes Annex: 1. Work Plan Hanoi Urban Transport Development Project Institutional Strengthening of TRAMOC and Creation of PTA (Package No. IS-08) Overseas Study Tours WORK SCHEDULE 2012 ACTIVITIES Nov

Dec

Jan

Feb

Mar

2013 MONTH Apr May

June

July

August

Administrative issues Submission of OST report Approval of report

Pre - trip Activities Appointment of participants, issue passports Seminar, joint and for each OST group Evaluation of seminar discussions, settling of programs Formal contacts host organizations, invitation letters Visa applications, booking flights, hotels

OST 1 to France Finalizing program OST 1 Briefing Group 1 OST 1 visit to France Debriefing, evaluation

OST 2 to China Finalizing program OST 2 Briefing Group 2 OST 2 visit to China Debriefing, evaluation

OST 3 to United States Finalizing program OST 3 Briefing Group 3 OST 3 visit to United States Debriefing, evaluation

OST 4 to BRAZIL Finalizing program OST 4 Briefing Group 4 OST 4 visit to Brazil Debriefing, evaluation

Post - trip ACTIVITES: Reporting Post ST Report on ST to France Post ST Report on ST to China Post ST Report on ST to the United States

Post ST Report on ST to Latin America / Brazil

41

Sept

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Annex 2. Contact List of Host Organizations No. Names of Host Institutions and Agencies References

Contacts

Europe / France 1

Lyon, Sytral

Gerard Coullomb, Urban District President and Lyon City Mayor Bernard Rivalta, Sytral President rivalta@sytral.fr

2

TCL

Pascal Jacquesson, Directeur général de Keolis Lyon, pjacquesson@keolis-lyon.fr

3

Codatu

Jean Claude ZIV, Codatu General Secretary, Teaching Professor at CNAM University, jclziv@gmail.com

4

Codatu

Julien Allaire, Codatu Technical Director jallaire@codatu.org Chantal Picard, cpicard@codatu.org

5

STIF, Syndicat des transports de l’Ile de France

Jean Paul Huchon, STIF President Mireille Ferri, STIF Vice President Jérôme Guedj Cyril AILLAUD, STIF – France Cyril.aillaud@stif.info

6

IMV, Institut des métiers de la ville IAURIF, Institut d’urbanisme de la Région Ile de France

Gilles ANTIER Directeur international, Institut d’aménagement et d’urbanisme de la région Ile- deFrance (IAU IdF) Gilles.antier@iaurif.org

7

SNCF (RER)

8

RATP, Régie autonome des transports parisiens

Thierry OSSENT, Directeur délégué aux affaires internationales Thierry.ossent@ratp.fr

9

GART, Groupement des Autorités responsables de Transport

Guy LE BRAS, Directeur Général Guy.lebras@gart.org 42

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

10

11

CERTU, Centre d’études et de recherches en transports urbains

Thierry GOUIN , Chef de groupe

Egis Rail

Bruno Vantu, International Business Director

Thierry.gouin@developpementdurable.gouv.fr

bruno.vantu@egis.fr Asia / China 1

China Urban Public Transport

Mr. Zhu Ying, Secretary General

Association (CUPTA) in Beijing

Mr. He Qing, Foreign Affairs Liaison Office Director Email. qhe@sohu.com

2

China Academy of Urban Planning and

Mr. Zhao Jie, Vice Director,

Design (CAUPD), Urban Transportation

Professor, Senior Engineer

Institute in Beijing

Mr. Sheng Zhiqian, Master Engineer Ms. Ye Min, Engineer Email. yem@caupd.com Website. http://www.chinautc.com

3

Beijing University of Technology

Mr. Xiao Kuan Yang, PhD, Professor xiaokuan@bjut.edu.cn

4

Energy Foundation and China

Mr. Jin Fan, CSTC Executive

Sustainable Transportation Center

Director

(CSTC) in Beijing

Mr. Dongquan He, PhD, China Sustainable Energy Program Officer for Transportation Mr. Liu Daizong, Senior Engineer Mr. Huiming Gong, Assistant Program Officer Mr. Jin Fan, fanjin@chinastc.org http://www.chinastc.org http://www.efchina.org

The United States National BRT Institute in the US

Dennis Hinnebaugh, Director hinebaugh@cutr.usf.edu

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HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Los Angeles Southern California Association Governments (SCAG)

Angela Rushen, Manager Media & Public Affairs Telephone: (213) 236-1809 Fax: (213) 236-1961 Email: rushen@scag.ca.gov

LADOT (Los Angeles Department of Transportation)

Department Headquarters City of Los Angeles Department of Transportation 100 S. Main St., 10th Floor Los Angeles, CA 90012 Phone: (213) 972-8470 Fax: (213) 972-8410 Email: ladot@lacity.org

Metro Warren Morse Deputy Executive Officer – Cuastomer Communications Tel 213.922.5661 E-mail morsew@metro.net Lynda Bybee Interim Chief Communications Officer Tel 213.922.6340 E-mail bybeel@metro.net Las Vegas RTC

RTC Administrative Office.

600 S. Grand Central Pkwy. Ste. 350 Las Vegas, NV 89106 Phone: 702-676-1500 Fax: 702-676-1518

Las Vegas Multi-Modal Transportation Project

Betsy Avila Phone (702) 676 – 1546 44

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

e-mail avilab@rtcsnv.com Senior Financial Analyst Regional Transportation Commission of Southern Nevada 600 South Grand Central Parkway, Suite 350 Las Vegas, NV 89106-4512

Latin America / Brazil Curitiba IPPUC

Endereço: Rua Bom Jesus, 669, Cabral Telefone: 3250-1414 E-mail: presidenciaippuc@ippuc.org.br Site: www.ippuc.org.br

URBS

URBANIZATION of CURITIBA s.a.2012 AV. Pres. Joe Caisley, 330-Jardim Botânico – CEP 80060-090-CuritibaPR (41) 3320-3232 http://www.urbs.curitiba.pr.gov.br

Rio de Janeiro SMTR

Rua Dona Mariana, 48 Botafogo Rio de Janeiro – RJ Brazil Tel 222280-020 Web www.rio.rj.gov.br/smtr

Federation of Bus Operators of Rio de Janeiro State (Fetranspor)

Suzy Balloussier Rua da Assembléia, 10 - Centro Rio de Janeiro - RJ, Brazil Tel. 20011-000 www. fetranspor.com.br

Embarq

Luis Antonio Lindau tlindau@embarqbrasil.org 45

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Rejane Fernandes rfernandes@embarqbrasil.org Web http://www.embarqbrasil.org/

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HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Annex 3. Study Tour Evaluation Form Feedback and Evaluation of Study Tour We are interested in continuously improving the ways we can support your learning. Please help us by answering the following: Name of Country Study Tour: Name of Participant : Overall: Please tick boxes with a scale 1- 5 where 5 is best.

Additional comments can be given below 1. The OST objectives were clearly stated.

2. The content of the OST would be useful for my job.

3. What I have learnt from the OST will help me better carry out my job responsibilities back home.

4. I feel that I am adequately prepared to practice what I have learnt.

5. The overall quality of my learning in the OST was:

OST Materials

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marginal

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short

Just right

long

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fast

just

fast

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6. The materials used in the Presentations are informative and useful.

OST Duration and Pace

7. The duration of the OST was:

fast

right

8. The pace of the Meetings/ Presentations/ Seminars was: 47

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Experts

1

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margina l

fair

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excellent

9. The activities and exercises used by the experts helped me understand the topics covered.

10. The trainers used different methodologies in delivering the Presentations.

11. The experts were prepared for the Presentations.

12. The experts explained the concepts clearly.

13. The experts showed genuine interest in helping the participants learn.

14. The interaction between the experts and the participants was: 15. What did the trainers do that helped to support your learning in this OST?

16. What specific suggestions do you have that would help the trainers better support participants’ learning in the future?

17. Any further comments on the OST:

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HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Annex: 4. Individual Action Plan (IAP) Evaluation 

Overall (Questions 1-4) 1

2

3

4

5

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Excellent

1. The objectives of IAP were clearly stated 2. It would be useful for my job 3. It will help me better carry out my job responsibilities back home.

4. The overall quality of my learning experience was: 

Materials (Question 5) 1

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5. I have adequate materials to develop IAP 

Pace and Support (Questions 6-9) 1

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Excellent

6. I had sufficient time to develop the IAP 7. The activities, exercises and materials used in the course helped me in the development of IAP 8. The trainers were prepared for the module 9. The IAP Facilitator showed genuine interest in helping the participants learn. 

Comments and Suggestions (Questions 10-12)

Question 10: What did the facilitator do that helped to support your learning in this OST? 49

HANOI URBAN TRANSPORT DEVELOPMENT PROJECT (HUTDP) INSTITUTIONAL STRENGTHENING OF TRAMOC AND CREATION OF PTA (CONTRACT IS08)

Question 11: Please comment on outcomes of your own IAP Report

Question 12: Suggestions for further development

50