Keynote
Digital Education Experience: Quality Matters Zoraini Wati Abas Deputy Vice Chancellor (Academic & Educational Technology) Wawasan Open University Penang, MALAYSIA zorainiabas@wou.edu.my zoraini.abas@gmail.com
Outline
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Student Engagement
Learning Experience
Quality
IUCEL 2019 Zoraini Wati Abas 21 Aug 2019
What matters most
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What matters most
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Malala Yousafzai
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They cannot stop me. I will get my education, if it is in the home, school, or anyplace.
They cannot stop me. I will get my education, if it is in the home, school, or anyplace.
Open Access
Online Courses/Lectures
Flexible Learning
Open Universities
Khan Academy
Microcredentials
Public domain materials
MOOCs
Unbundled Curriculum
Open textbooks
Facebook Live Lynda.com Academic Earth
IUCEL 2019 Zoraini Wati Abas 21 Aug 2019
Malala Yousafzai
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Learning is not the product of teaching.
John Holt
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Learning is is the product of the activity of learners.
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Gen Y & Millennials at an ODL Institution as of 14 March 2019
62 percent are 19-32 years of age
Have short attention span – need “biteable” size of learning content/delivery Want quick results/response time/feedback JIT (knowledge, announcements, etc) Value recognition for efforts (badges/minicertificates) Do not want tutors to read the slides. Prefer an interactive session Tutors to be contactable and responsive Some flexibility Need to be reminded
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N=23,120 students
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Student Engagement
Definition:
(I)t could refer to students’ engagement with their courses (which is what the National Student Survey (NSS) in the UK and the University Experience Survey (UES) in Australia measure) https://link.springer.com/content/pdf/10.1007% 2F978-3-319-20877-0.pdf Published in 2015
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. . . ‘students’ engagement with learning’ could refer to their engagement in particular learning activities (which is what the National Survey of Student Engagement (NSSE) survey attempts to measure);
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Student Engagement Millions of articles/hundreds of research studies
Findings generally agree that Student Engagement leads to Student Success
Hence, let’s engage them with proper learning design
Student Satisfaction
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Student Engagement
Student Retention
Student Success
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Why is it important?
Beer, Clark & Jones (2010). Student engagement is linked to undergraduate academic achievement, student attribution, student retention, student motivation and institutional success. Trowler (2010), “when learners are engaged… they are shaping and leading their own learning and education.”
IUCEL 2019 Zoraini Wati Abas 21 Aug 2019
Student Engagement
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Kuh (2003). “Student engagement holds the magic wand making it possible for students to succeed and develop their potential.”
Duffy, Korkmas, Dennis, et al (2005), “students who are more engaged learn more”
Why is it important?
IUCEL 2019 Zoraini Wati Abas 21 Aug 2019
Student Engagement
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Ruey (2010), “when learners feel involved and engaged in the course, they perform well and the desired learning objectives are achieved.
Coates (2005), “student engagement is directly or indirectly related to improvement in student learning.”
Why is it important?
IUCEL 2019 Zoraini Wati Abas 21 Aug 2019
Student Engagement
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Providing a learning-centered approach (Hunt & Chalmers, 2012)
The facilitator needs to provide effective facilitation of learning through new or innovative ways.
Social constructivist approach works best – collaboration between learners in a learning environment. Use of Web 2.0 tools
How do we achieve Student Engagement?
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Student Engagement
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Learning Experience
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William Butler Yeats
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Education is not the filling of a pail, but the lighting of a fire.
TYPICAL COURSE MATERIALS
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… tend to be about knowledge that is to be mastered. What about producing the desired soft skills that employers need?
How about interactive flipbooks? T
https://bit.ly/2ZgLc6E
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WFL
C E J RO P X E
U O AT W
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https://bit.ly/30bU9LU
https://bit.ly/2TMW3jU
wFlex @ https://issuu.com/odllab.idex
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Extent to which participants construct meaning through sustained communication
Ability of Participants to project themselves socially and emotionally.
Community of Inquiry Model (Garrison, Anderson and Archer, 2000)
The facilitation of the construction of learning; providing guidance related to subject matter
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How about Collaborative Online Learning?
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Top 5 attributes employers look for
Communication Skills
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ProblemSolving Skills
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Ability to Work in a Team
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Initiative
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Analytical/ Quantitative Skills
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Source: Job Outlook 2019, Natonal Associaton of Colleges and Employers
% of Respondents
Communication skills (written)
82.0%
Problem-solving skills
80.9%
Ability to work in a team
78.7%
Initiative
74.2%
Analytical/quantitative skills
71.9%
Strong work ethic
70.8%
Communication skills (verbal)
67.4%
Leadership
67.4%
Detail-oriented
59.6%
Technical skills
59.6%
Flexibility/adaptability
58.4%
Computer skills
55.1%
Interpersonal skills (relates well to others)
52.8%
Organizational ability
43.8%
Strategic planning skills
38.2%
Tactfulness
25.8%
Creativity
23.6%
Friendly/outgoing personality
22.5%
Entrepreneurial skills/risk-taker
16.9%
Fluency in a foreign language
11.2%
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Figure 1: Atributes Employers Seek on a Candidate’s Resume
Attribute
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Learning Experience
Beyond Learning: A Digital Learning Framework for the 21st Century Zoraini Wati Abas Deputy Vice Chancellor (Academic & Educational Technology) Wawasan Open University Penang, MALAYSIA zorainiabas@wou.edu.my zoraini.abas@gmail.com
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Quality matters
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Henry Ford
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Quality means doing it right when no one is looking
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John Ruskin
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Quality is never an accident. It is always the result of intelligent effort.
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Tom Peters
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Almost all quality, improvement comes via simplification of design, manufacturing . . . layout, processes, and procedures
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ZWA
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It pays to design and provide quality experiences of learning
https://onlinelearningconsor tium.org/about/quality-frame work-five-pillars/
http://oasis.col.org/bitstrea m/handle/11599/2362/2016__Gui delines-QAA-MOOCs.pdf?sequenc e=6&isAllowed=y
https://openuped.eu/images/ Publications/The_2019_Openu pEd_Trend_Report_on_MOOCs.p df
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Quality as a key driver: Frameworks & Guidelines
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Thank you