Ot corporate brochure 2015 8

A range of expert services, one single solution

EXPECT MORE from OfficeTeam OfficeTeam Limited Registered office: Unit 4, 500 Purley Way, Croydon, Surrey CR0 4NZ Registered in England No: 05095978

Contact your local sales office or visit www.officeteam.co.uk info@officeteam.co.uk Office Supplies • Print Management • Office Furniture • Tail Management • Workwear Workplace Solutions • Managed Print Services • Legal & Professional • Data Archive

www.officeteam.co.uk

OUR VALUES YOUR IDEAL BUSINESS PARTNER

Professional.

Expert.

Positive.

The business world is changing fast and so are your requirements. You need an expert capable of providing the products and services that underpin your business, when and where you need them, at the right cost.

At OfficeTeam, we’re passionate about providing high quality office services and supplies and delivering them reliably every time. We’re committed to reducing your costs, so we’ll get to know you and your business to truly understand your needs. We’ll identify cost savings and make efficiency suggestions for your business.

With our breadth of products, range of services and in-house distribution network we can guarantee that you’ll receive an outstanding service, ensuring that your office supplies are ‘hassle free’.

Reliable.

Passionate.

Dedicated.

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OFFICETEAM GROUP Established

Financial security

Our customers

National logistics

With a long industry heritage, we were founded in 1881 as Oyez. The Group has an unmatched legacy and has steadily grown through structured acquisition and organic growth. Today our expert teams operate under specialist brands, while as a Group we lead the market by providing customers with the most extensive portfolio of business services.

OfficeTeam are the UK’s third largest business supplies company with a turnover of £140m and 12,000 customers. Privately held, management own 40% of the share holding with VC backing through Better Capital. We are an agile, fast moving organisation, proud of our heritage. We offer customers the advantages of our financial buying power and security.

Our strong foundation is built through close working relationships with both our customers and staff, enabling us to understand your needs and ensure we deliver you the right solutions. We work for blue chip organisations and small, independent companies, across industry sectors including retail, finance, legal, care, hospitality and public sectors.

We have a national logistics platform of 4 Regional Distribution Centres and 23 local stocking points. This enables us to be exceptionally responsive to customer needs and makes us an ideal fit for multi-site businesses.

We offer a fast, efficient service while also saving carbon emissions with optimised delivery routes.

OfficeTeam dates back to the 1800’s

Oyez and Striker merged in September 1997

1800

1997

Stat Plus

Lynch McQueen

Whitegrove

File & Data Storage

Dudley, Equations, Halls, OfficeTeam, Dialstat & PADS

Impact

2002

2004

2005

Better Capital & OT came together August 2014

2014

Acquisitions 2000

04

OfficeZone

2006

2007

2009

05

OFFICE STATIONERY

BUSINESS STATIONERY

COMPUTER CONSUMABLES

MARKETING COLLATERAL

DIGITAL DICTATION

CLOUD BASED UPDATING

WEB TO PRINT

PROVIDING A COMPLETE SOLUTION

DESIGN DIRECT MAIL

CORPORATE GIFTS

OFFICE ESSENTIALS

OFFICE SUPPLIES

LEGAL FORMS

LEGAL PRODUCTS

PRINT MANAGEMENT

SPEECH RECOGNITION

SECURE DESTRUCTION DOCUMENT PRODUCTION

LEGAL & PROFESSIONAL ELECTRONIC RECORDS MANAGEMENT

DATA ARCHIVE ARCHIVE SOLUTIONS

NATIONAL DELIVERY, LOCAL SERVICE, LOCAL EMPLOYEES

SERVICE & MAINTENANCE

JANITORIAL SUPPLIES

• Office Supplies

MANAGED PRINT SERVICES

PREMISES & MAINTENANCE SUPPLIES

PRINT RATIONALISATION

PRINT ADVICE

LOGISTICS

PERSONAL PROTECTIVE EQUIPMENT

HEALTH & SAFETY

• Office Furniture TAIL MANAGEMENT

PROJECT MANAGEMENT

OFFICE FURNITURE

PERSONALISATION FURNITURE RECYCLING

DESIGN & PLANNING

SUPPLY CHAIN MANAGEMENT

• Workwear • Data Archive • Legal & Professional

WORKWEAR STOCK MANAGEMENT

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• Tail Management • Workplace Solutions

WASTE MANAGEMENT PRODUCTS

REFURBISHMENT PROJECTS

• Print Management • Managed Print Services

WORKPLACE SOLUTIONS

CATERING PRODUCTS

Our portfolio has expanded to reflect the needs of our customers, and now provides a complete business services and supplies solution. OfficeTeam has everything you need in one place, and we’re refreshingly energetic in our mission to reduce the money and time your business spends procuring office products and services.

Each of the services we provide is supported by a dedicated team of industry experts.

CORPORATE CLOTHING

SUPPLIER CONSOLIDATION

UNIFORMS

www.officeteam.co.uk

OfficeTeam provides an effective single source solution where you can consolidate your office products and services orders into one. This reduces your supplier numbers but increases business efficiency. We have a team of specialists in each of our service areas who are experienced in dealing with the needs of your business.

WHY OFFICETEAM? OfficeTeam has everything your business needs in one place. We work with various organisational structures with different budgetary requirements; from fast-growth emerging companies to large multi-site corporate and public service organisations.

We aim to reduce the money and time your business spends procuring office products and services. We will provide you with as much advice and guidance as you need but we won’t stop there. At OfficeTeam we’re constantly searching for new products and technologies to help you do business better.

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Unrivalled history of marketleading quality, service and innovation

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The UK’s most comprehensive portfolio of services and products

Reduce your overall costs Save time by replacing multiple invoices from multiple suppliers with a single monthly invoice We provide a full breakdown of costs for increased transparency and control of spend

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We provide regular management information

We will reduce procurement costs for a wide range of office services and products

Increase control and visibility of expenditure

Reduced supplier deliveries to your premises

Reduce the impact your business has on the environment and improve your CSR

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We will assign you a dedicated account manager to look after your specific need and make regular product suggestions and recommendations

05 06

Local, flexible delivery service

We’re a company of real people focused on customer satisfaction

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WHY CONSOLIDATE?

There is not one thing to date OfficeTeam has not been able to provide, they offer that little bit extra, that something different.

Bensons for Beds

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EXCEEDING EXPECTATIONS Office Supplies

Managed Print Services

Data Archive

We work closely with key suppliers to give our customers a great choice of office supplies that are high in quality, dependable and competitively priced.

Adopting a print managed service with OfficeTeam can help you achieve savings of up to 40%. Our DigitalTeam are specialists in formulating strategies for print usage across organisations of varying size and complexity. We will work with you to analyse your existing print usage, select and install the most suitable equipment for your needs. This will lead to minimising print and copy costs, reduce the amount of consumables you use, achieve significant cost savings and enhance efficiency.

We offer a safe, secure and simple solution to your records management needs. We understand the importance of keeping your information safe and accessible if you no longer need it on site. Our 5 million sq.ft of highly secure, flood proof, temperature and humidity monitored data storage space can guarantee the safety of all of your documents.

We provide over 2,000 own branded products, ranging from OfficeTeam, PremierTeam and EcoTeam Brands. For a bigger choice, we have partnered with over 200 manufacturers.

All our products have been assessed and selected by us to ensure they come from manufacturing processes with low ecological impact on the environment.

Don’t forget, if there’s a product you can’t find, ask our dedicated Specials Team who can help you search for that product you require.

Office Interiors & Furniture

Our service standards lead the industry and we regularly make cost savings of up to 35% compared to existing arrangements. Our range of flexible products, archive storage, electronic records management and secure destruction can be tailor made to suit your business storage needs.

Print Management

A motivating and engaging environment for your workforce is crucial. Our Interiors division provide quality, fit for purpose furniture and interior solutions to maximise efficiency and suit the modern workplace.

Workwear

We’re more than just a print supplier, we can be a true partner for your business. Our experienced team can support your company with a full end-to-end service from in-house design through to production, stock management, delivery and reporting.

Our established relationships with industry leading suppliers means you benefit from the best vendor in the job. We deliver marketing solutions from seasonal campaigns delivered on time to 600 locations, to email platforms and integrated IT, to enable automated printing. Plus, you can trust our logistics - our own dedicated team of careful packers and drivers are used to marketing products.

Workplace Solutions You can source everything you need for your office and workplace environment from OfficeTeam. Items include, cleaning and catering products, first aid kits and security devices. With thousands of stocked products and flexible, free, nationwide delivery you can get more of what you need, when you need it.

Our specialist team know the workplace market and understand the product benefits, relevant legislation and quality standards for your business. With over 100 years combined experience, you can rely on our experts. Plus, we price check against major supermarkets to ensure you receive the best pricing for your workplace products.

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Our interiors team has 240 years combined industry experience, so you will benefit from expert advice.

We recommend the most effective solution for your business by working with you to thoroughly understand your business need, budget and space.

We have established relationships with major manufacturers, but are independent, enabling you to receive competitive pricing and objective advice. We will oversee your project locally and offer no cost nationwide delivery and installation.

We are a leading supplier of corporate clothing and workwear. Our team of specialists are experts in supplying garments across most sectors including healthcare, catering and retail. We’re dedicated to providing you with high quality, innovative clothing at competitive prices and with our fully flexible and personal service you can guarantee that we have a solution for your workwear needs.

Our experienced team can also provide technical advice and assistance on personal protective equipment. We work closely with highly regulated sectors in the UK including the pharmaceutical and food industries, so we really do know what we’re talking about.

Tail Management Our expertise in end-to-end supplier consolidation can help reduce your supplier base up to 80%, resulting in cost savings and a simplified procurement process.

Legal & Professional

For example, working with a national leisure group we delivered £60,000 savings in the first three months by streamlining deliveries and reducing workloads.

OfficeTeam has an unrivalled history of market leading Legal & Professional services that are tailored to your business. From business equipment to legal stationery, office interiors to cloud dictation, OfficeTeam has everything you need in one place.

We work as an extension of your procurement team by managing the labour intensive tail supply chain on your behalf, streamlining your supplier base across multiple products and services so your employees can focus on the areas that really matter to you.

We’re strong believers in using product and process innovation to help you achieve your objectives and everything we do is underpinned by a commitment to consistently provide you with an excellent service.

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TBC

SPECIALISMS

HousingTeam Housing Team will act as a single trusted source for all your business supplies and services, allowing you to take control of your [social housing] procurement processes. Using a consultative approach, we will work with you to plan and deliver a full cost reduction strategy, without compromising on quality and service. This will allow you to redirect any savings back into essential front line services and maximise your financial budgets.

The OfficeTeam Group are proud to be expanding into five key markets; Education Team, HealthTeam, HousingTeam, PubliceServicesTeam and RetailTeam.......

HealthTeam Building upon a 100 year pedigree, we’ve worked with public and private healthcare organisations to deliver cost savings that can be redirected into essential front-line services.

HealthTeam focuses on providing a single source solution for all your essential, non-medical supplies and services, reducing costs and improving efficiencies, leaving you to focus on your core business.

Our experienced team will provide the highest possible service standards and with our fast and flexible delivery service, we provide ward side deliveries resolving any internal logistics issues.

PublicServicesTeam Local authorities are under huge pressure to do more with less.

With funding cuts of 40% over the last four years, they are still responsible for providing essential front-line services to their populations.

Through our single supplier solution PublicServicesTeam can offer a diverse range of products and services to fulfil both the requirements of the local authorities’ offices and their public services, enabling you to make substantial savings across various departments by consolidating your purchasing.

EducationTeam Following a dramatic reduction in public spending on education, academic establishments are under increasing pressure to ‘tighten their belts’ and look inwards to achieve cost savings.

EducationTeam provides a wide range of products and services, making it easier for you to consolidate your purchasing and make substantial cost savings that can be redirected back into key priorities to drive up standards. Through our unique UK, logistics infrastructure, and supply chain management, you can rely on flexible, free, next day delivery by our local drivers.

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RetailTeam Text here

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Close the Loop

Packaging Back Reducing packaging waste

Since the launch of our Close the Loop initiative, we have diverted over 250 tonnes of customer waste paper from going to landfill.

Where possible we supply products in bags instead of cardboard boxes which create waste and cannot be reused easily

We collect your paper recycling at the same time as delivering your office supplies

Our bags are made from 100% recycled materials

We convert paper used by our customers back into our EcoTeam paper to use over and over again

Our bags are designed to be used again and again for future deliveries.

Instead of supplying your products in cardboard boxes, which create waste and cannot be reused easily, we will now deliver your supplies in our unique recycled bags.

Customer places order OfficeTeam provides many recycling solutions for your business

OfficeTeam deliver your order to your premises

OUR ENVIRONMENTAL INITIATIVES & CSR We’re committed to working in partnership with our customers to provide a brighter business future.

We have a range of EcoTeam products which are designed to get your business environmentally friendly. Our delivery vans are also powered by electricity, LPG and bio-fuels. As an ISO 14001 accredited company, we aim to protect the environment as much as we can.

Dramatically reduce the number of cardboard boxes used.

Close the Loop

Sorted paper is collected by our paper manufacturing supplier

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Our OfficeTeam drivers collect your recycling sacks

Charity Partner Royal Voluntary Service

Recycling sacks are collected in the local OfficeTeam unit for recycling

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Paper is used to produce recycled paper products including EcoTeam copier paper

OfficeTeam sees Corporate and Social Responsibility as central to the process of building long-term value. We aim to enrich the communities and the environment that our staff and customers are part of and we have set serious commitments for the years ahead. These involve working together to really help local communities, whilst developing market leading environmental initiatives to build a more sustainable future.

Jeff Whiteway

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CEO Office Team

The Royal Voluntary Service (RVS) endeavour to enrich the lives of older people and their families across Britain. Through our ‘Giving More’ scheme we aim to help them raise £500,000. The money will be used to help expand the Royal Voluntary Service’s Good Neighbours Service into more communities across the UK.

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WORKING TOGETHER

NATIONAL DELIVERY, LOCAL SERVICE

Regional Distribution Centre and Sales Office Local Distribution Centre with Sales Office

Ordering couldn’t be simpler We have a range of order methods to suit our customers, which are simple to use and make it easy for you to do business with us: Internet via OfficeTeam Online

Glasgow

6089

Orders picked every day

99 % .02

Electronic via in-house purchasing platform

Picking accuracy Punch out’ to OfficeTeam Online

Telephone/ Fax/ Email

Experienced Customer Services OfficeTeam have multiple sales offices across the UK. Day-to-day customer service is provided by your Account Manager, who is supported by a dedicated Customer Services team who is familiar with your account. We have dedicated phone lines where a member of our friendly team will answer your calls within 3 rings. And we’re passionate about providing a high quality service, so you will never be answered by an automated answering service.

Tailored invoicing & reporting We provide you with tailored reports to meet your business needs. These reports are instantly available online, which means you can monitor your business purchases on a regular basis.

Our invoicing system is also very flexible to meet the different requirements of our customers, it can either be saved electronically or printed. Invoices can be viewed and obtained per order or on a monthly basis. We also provide a full P2P solution giving a more streamlined service.

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1.5

Newcastle

Leeds Manchester Liverpool

Dublin

Telford Sutton Coldfield Bury St Edmunds

Birmingham

.98

Order fulfilment rate

Sales Office

Belfast

Million deliveries made every year

99 %

Edinburgh

Milton Keynes Hertford Bristol Regional Distribution Centre and Sales Office

Southampton Poole

Local Distribution Centre with Sales Office Sales Office

Chertsey

London Croydon Ashford

Cornwall

*Based on OfficeTeam Group Statistics: 12 months year to date as of April 2014

Watch out for our new OffliceFleet vans

NEW

OfficeFleet is our newly formed logistics network. Our fully liveried fleet is managed in house with employed, uniformed, local drivers – delivering what you want, when you need it. With 4 Regional Distribution Centres and 23 local stocking points, we provide a superior level of customer service and fast delivery, no matter where you are located.

Your delivery, your way Customers are at the heart of our business and we aim for complete satisfaction. Our local, friendly drivers have an extensive understanding of our customer requirements. Whether you require timed or scheduled deliveries, desktop deliveries or other bespoke requests, we can provide a flexible delivery service to suit you.

Our existing fleet of 140 OfficeTeam vans will be phased out during 2015 and replaced with our OfficeFleet vans. Our vans may be changing, but you can still expect the same great service by our dedicated team of local drivers.

With our infrastructure, we can offer you: Later order cut off times A responsive approach, holding fast moving lines and business-critical items closer to your sites Locally based accounts teams to deal with queries quickly and efficiently

We also offer a ‘Direct-to-Desk’ service, delivering to a highly specific location as stated by you. Giving our customers a better delivery experience.

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EXCEPTIONAL SERVICE

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CLIENT LIST

We have saved in excess of 10-15% on like for like purchasing. The largest benefit is the controls we now have in place with regard to product visibility, accountability and authorisation. We believe we have reduced our internal stock levels for workwear, workplace, janitorial and stationery by 60-70%. We completely rely on OfficeTeam to deliver next day.

St. Austell Brewery

The fittings and installation team are a credit to InteriorsTeam. Nothing is ever too much trouble and they work around us. I’d certainly recommend them to anyone undertaking a similar project.

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Baille Gifford

By using Tail Management we have been able to consolidate the majority of our indirect and ad hoc purchases under a single supplier, reducing workloads whilst also delivering immediate cost savings of £60,000 in the first 3 months.

Gala Coral

Lighthouse Healthcare

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We saved 31% in our first year of contract with OfficeTeam, this equated to £10k.

We work with blue chip organisations to SMEs, and our client list includes: Antler Baillie Gifford Ben Sherman Bensons for Beds Brethertons Solicitors Britannia Building Society Clifford Chance Connells DFS Dunelm EAT Eden Project Fred Perry Gala Coral Group GlaxoSmithKline Go-Ahead Group Gordon Brown Home Bargains Institute of Cancer Research John Lewis Ladbrokes Laing O’Rourke Laura Ashley Lighthouse Healthcare Lipsy

LK Bennett Lookers Majestic Wine Mothercare National Pharmacy Association NHS Penguin Peter Vardy Ltd Pinsent Mason Poundstretcher Pret a Manger Rathbone Brothers plc Rentokil Seasalt Soho House Specsavers St. Austell Brewery Store Twenty One University of Oxford Vets West Waitrose WH Smith William Hill WRVS Yo Sushi

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