Growing Concern - February 2014 by Sandy Munley

Growing Concern

The

February 2014

A p u b l i c a t i o n o f t h e O h i o La n d s c a p e A s s o c i a t i o n

OLA Meeting – Central Ohio February 20, 2014 PAGE 7

Stone Clinic – Right Tool, Right Technique 2-Day Workshop March 13, 2014 PAGE 15

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President’s column

Everything Is Easy…When You Know It! Have you ever been in awe of someone who seems to know a lot of answers to questions you have? Or have you been amazed by someone who is an expert in something, and through experience and study seems so at ease with what you see as a complex subject, but they seem to know like the back of their hand? There is a very logical and simple reason that these “experts” know their subject matter as easily as you know 2 + 2 = 4. Everything is easy when you know it!! It seems like a very simple concept, but think about it for a moment. Think about what you are a specialist in now and what it took to get to where you are. Chances are it took hard work, determination, and most importantly a passion for that particular area in which you excel. Whether it’s how to design a proper landscape for your clients or break down and repair the mowers for the maintenance crew, it all started with an interest and thirst for knowledge. Sometimes it’s out of necessity, like my only truck broke down and I’m out of business until it is back

Joe Twardzik, CID Wolf Creek Company

up and running. Or it generates from a passion and interest like plant grouping style and horticultural knowledge. For me it all started with irrigation design and expanded from there. As I mentioned last month, I have been a certified irrigation designer since 1994, and while I have taught many classes and have done hundreds of irrigation designs, I didn’t stop there. I wanted to learn more than irrigation and be an expert in other facets of our industry as much as possible, so I studied and attended seminars and webinars on a variety of subjects from landscape lighting to business and everything in between. And I still have a long way to go! I believe in the old adage that if you are not moving forward, you are falling behind.

…if you are not moving forward, you are falling behind.

One of the sources of my education over the years has been the OLA Education Series courses and meetings. Over the past years, continued on page 6 The Growing Concern x February 2014 x 3

Ta b l e o f c o n t e n t s F e b r u a r y 2 0 1 4 w w w. o h i o l a n d s c a p e r s . o r g

Ohio’s Professional Green I n d u s t r y A s s o c i at i o n Ohio Landscape Association 9240 Broadview Road Broadview Heights, Ohio 44147 Phone: 440-717-0002 or 1-800-335-6521 Fax: 440-717-0004 Web: www.ohiolandscapers.org or www.myohiolandscape.com Editor Sandy Munley, Ohio Landscape Association Regular Writers Michael J. Donnellan, King Financial, Inc. Jim Funai, COLP, Cuyahoga Community College Shelley Funai, Stan Hywet Hall and Gardens Sandy Munley, Ohio Landscape Association Bobbie Schwartz, FAPLD, Bobbie’s Green Thumb Joe Twardzik, CID, Wolf Creek Company

ON THE COVER — The Pattie Group – A private residence in Shaker Heights, Ohio

Features

President’s Column

Everything Is Easy…When You Know It!

Perennial Focus

The Garden in Winter, Part II

Plant Of The Month

Betula pendula European White Birch

For Safety Sake

Fiscal Fitness

Mowing and Trimming Safety, PART III

A Look Back and What to Expect in 2014

26 Obsessive Management Disorder 30 Directions

It’s Show Time!

Inside Every Issue

31 32 33

Advertising Index Welcome New Members ClassifiedS

Advertising Information Submission deadline: 10th of month prior to publication month. For advertising and classified rates, please call 1-800-335-6521 Disclaimer The Ohio Landscape Association, its board of directors, staff and the editor of The Growing Concern neither endorse any product(s) or attest to the validity of any statements made about products mentioned in this, past or subsequent issues of this publication. Similarly, the opinions expressed in The Growing Concern are those of the authors and do not necessarily represent the views of the Ohio Landscape Association.

Officers President Joe Twardzik, CID President-Elect Steve Moore Treasurer Bryan Taynor Immediate Past President James Arch, ASLA OLA Staff Executive Director Sandy Munley Membership Coordinator Jean Koch

Directors Eric Brubeck, ASLA Adam Capiccioni Jason Cromley Nathan Kowalsick Maria McConnell Cathy Serafin

Ca l e n d a r o f E V e n t s U p c o m i n g OL A m e e t i n g s , e d u c a t i o n s e m i n a r s a n d o t h e r g r e e n i n d u s t r y e v e n t s

FEBRUARY

Landscape Industry Certified Technician – Exterior – Written Test FEBRUARY 4, 2014 Prove your professionalism. Register by January 14 to take the written portion of the test in the OLA Office in Broadview Hts. The hands on portion will be held July 24 at OSU/ATI in Wooster, OH. For more information contact Jan Elliott at ATI at 330-287-7511 or visit LandscapeCertifiedOhio.org or OhioLandscapers.org.

Unilock Contractor Expo – Columbus FEBRUARY 12, 2014 This educational event is an annual can’t miss for contractors in the Hardscape Industry. Topics will include: new product innovations, homeowner insights and trends, installation best practices and a special “Must See” guest speaker for contractors! Held at the Columbus Hollywood Casino. Register today at www.unilock.com/events

Unilock Contractor Expo – Cleveland FEBRUARY 19, 2014 This educational event is an annual can’t miss for contractors in the Hardscape Industry. Topics will include: new product innovations, homeowner insights and trends, installation best practices and a special “Must See” guest speaker for contractors! Held at The Galaxy Restaurant. Register today at www.unilock.com/events

Landscape Industry Certified Technician – Exterior – Written Test FEBRUARY 13, 2014 Prove your professionalism. Register by January 24 to take the written portion of the test in Wooster at the OSU/ATI Business Training and Educational Services Office. The hands-on portion will be held July 24 at OSU/ATI in Wooster, OH. For more information

contact Jan Elliott at ATI at 330-287-7511 or visit LandscapeCertifiedOhio.org or OhioLandscapers.org.

OLA Landscape Ohio! Awards Dinner MARCH 27, 2014

Landscape Industry Certified Technician – Exterior – Written Test FEBRUARY 18, 2014

Gala event including dinner and awards presentations in an Academy Awards-style presentation – complete with red carpet! By invitation only, however a small amount of tickets may be available for purchase as the event date approaches. For more information contact the OLA at 1-800-335-6521.

Prove your professionalism. Register by January 28 to take the written portion of the test in Maineville at the offices of Thornton’s Landscape. The hands-on portion will be held July 24 at OSU/ATI in Wooster, OH. For more information contact Jan Elliott at ATI at 330-287-7511 or visit LandscapeCertifiedOhio.org or OhioLandscapers.org.

OLA Meeting – Central Ohio FEBRUARY 20, 2014 Leveraging Your Professionalism, presented by William Ripley, APLD, LEED GA, Topic. Held at Ohio CAT in Columbus. For more information or to register online visit OhioLandscapers.org or contact the OLA at 1-800-335-6521.

MARCH

OLA Stone Clinic – Right Tool, Right Technique MARCH 13, 2014 Instructed by Master Stone Mason, Chris Pascoe, sponsored by and held at Tri-R-Stone in Garfield Hts. With the proper tools and right skills, you can dress stone on the job and save money using age-old techniques. For more information or to register online visit OhioLandscapers. org or contact the OLA at 1-800-335-6521.

OLA Meeting – NE Ohio MARCH 20, 2014 SBA Programs That Can Help Your Company, presented by Jim Donato, Small Business Administration. Held at St. Michael’s Woodside in Broadview Heights. For more information or to register online visit OhioLandscapers.org or contact the OLA at 1-800-335-6521.

JULY

Landscape Industry Certified Technician – Exterior – Written Test JULY 23, 2014 Prove your professionalism. Register by May 20 to take the written portion of the test on July 23 and the hands-on portion on July 24 at OSU/ATI in Wooster, OH. For more information contact Jan Elliott at ATI at 330-287-7511 or visit LandscapeCertifiedOhio.org or OhioLandscapers.org.

Landscape Industry Certified Technician – Exterior – Hands On and Written Test JULY 24, 2014 Prove your professionalism. Register by May 20 to take the written and hands-on portions of the test on July 24 at OSU/ATI in Wooster, OH. For more information contact Jan Elliott at ATI at 330-287-7511 or visit LandscapeCertifiedOhio.org or OhioLandscapers.org.

AUGUST

OLA Scholarship Golf Classic AUGUST 7, 2014 Join us for a fun day of golf, networking, food and liquid refreshments at Mallard Creek Golf Club in Columbia Station. For more information contact OLA

The Growing Concern x February 2014 x 5

President’s column Effective and Affordable Advertising for Green Industry Suppliers

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the OLA has provided education on a variety of subjects on anything from workers’ comp to stone cutting, water features to estimating, LED lighting to drainage, and the list goes on. Having been a past chairman of the OLA education committee, I know that the OLA brings to you the latest and most time worthy classes available. When surveyed about why contractors either belong to OLA or want to join, the number one reason is for the education both at the meetings and in the variety of classes offered. Be a part of the group moving forward into a challenging new economy by educating yourself and your staff to best compete and expand your business in 2014. A few of the upcoming meetings and classes include business education like “Build a Better Landscape Business” and “SBA Programs That Will Help Your Company Grow,” and technical topics such as “Exciting Plant Combinations” to the “Stone Clinic – Right Tool, Right Technique.” Have an idea for a class that would be useful to your organization? Let us know because chances are others will be interested as well.

ber 201

Septem

continued from pg 3

eeting OLA M 15, 2011

September Group The Pattie Hosted by page 7

Ice Snow &ement Clinic Manag 2011 September

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page 11

Clinic t Prunrthineasgt Ohio Dorman – No 27, 2011

Growing octobeR 2011

Concern

A p u b l i c At i o n o f t h e o h i o l A n d s c A p e A s s o c i At i o n

Keep an eye on the calendar of events in the Growing Concern and be a part of your OLA moving forward.

io September Central Oh 4, 2011 – October page 30

Drainage Clinic November 9, 2011 Page 17

OLA Annual Meeting November 17, 2011 Page 7

Sales Clinic

For Landscape Professionals December 13, 2011 Page 13

How To Set Goals For New Employees Page 32

Beautiful and full color throughout, The Growing Concern provides Ohio’s green industry advertisers an extremely cost-effective option to deliver their message!

CONTACT THE OLA FOR MORE INFORMATION phone: 1-800-335-6521 email: info@ohiolandscapers.org web: OhioLandscapers.org

6 x Official Publication of The Ohio Landscape Association

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Perennial Focus

Bobbie Schwartz, FAPLD Bobbie’s Green Thumb

Sedum ‘Hab Grey’ in ice

The Garden in Winter, Part II During the gray days of winter, most of us crave sun but we have no control over the weather. However, we do have control of the amount of color and interest in our landscapes. Is there any color? Any movement? Anything to catch the eye? As I mentioned in my article about conifers in the perennial garden, the most that can be hoped for is something evergreen, usually an overgrown Taxus or Rhododendron. But it doesn’t have to be that way, in the perennial garden or in the general landscape. Good design creates a landscape that never stops giving inspiration and energy to the viewer. Consider incorporating trees and shrubs with colored and/or exfoliating bark, ones with unusual structure to be utilized as architectural tools. As mentioned earlier, most conifers are green but can be blue or yellow or tipped with white or cream and they have many different textures. continued on page 10

8 x Official Publication of The Ohio Landscape Association

Good design creates a landscape that never stops giving inspiration and energy to the viewer.

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Perennial Focus continued from pg 8 Perennials that remain evergreen, have imposing structure or have pods can also add winter interest. Some of my favorites for winter are Sedum that resemble sculptures, especially when snow covered, Baptisia with its black pods on stiff stems, and Iris siberica with its strong stems and seedpods held upright above the foliage that has turned bronzy orange. Don’t overlook ornamental grasses that retain their inflorescence for all or most of the winter. Although most are beige during the winter, Schizachyrium scoparium (Little Bluestem) becomes bronze while Festuca and Helictotrichon retain their blue color year round. Many woody ornamentals have bright berries. I always enjoy watching the robins in the crabapple outside my office window. They tend to feast there when there is snow on the ground. They also eat the berries on my Ilex verticillata (Winterberry). Don’t limit your landscapes to red berries. Callicarpa provides

Acer griseum bark

10 x Official Publication of The Ohio Landscape Association

bright magenta purple berries, a very unusual color during the winter. For yellow fruits, try Viburnum opulus ‘Xanthocarpum’ or Malus ‘Excalibur’, ‘Holiday Gold’, or ‘Bob White’. White berries can be found on Ilex glabra ‘Leucocarpa’ while gray ones occur on Myrica pensylvanica (Bayberry). How many different ways can you make the winter landscape special?

Bobbie Schwartz, FAPLD, owner of Bobbie’s Green Thumb in Shaker Hts., Ohio, is a landscape designer, consultant, free-lance writer, and lecturer whose specialties are perennial gardens and four-season landscapes. In addition to being an Ohio Landscape Association (OLA) member, she is an active member of the Ohio Nursery and Landscape Association (ONLA) and Perennial Plant Association (PPA). Bobbie is a Past President of the Association of Professional Landscape Designers (APLD). Bobbie currently serves as chair of the ONLA Plant Selection Committee. Bobbie can be reached at (216) 752-9449.

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Plant Of the Month

Jim Funai, COLP Cuyahoga Community College

Shelley Funai Stan Hywet Hall and Gardens

Betula pendula

European White Birch

Those of you with experience with this tree donâ&#x20AC;&#x2122;t get too upset with us, we have good reason to feature this as our plant of the month; you will just have to read the whole article to find out why! At the end of December last year we had the honor of being guests for two weeks with one of Europeâ&#x20AC;&#x2122;s leading researchers on tree biomechanics, Jarek Kolarik. Jim met him, his Dean, and his team of researchers this past summer while participating in tree biomechanics research week, hosted by Davey Tree, at their research farm in Shalersville, OH. After working together for a week, Jim was invited by the Dean of Forestry at Mendel University in Brno, Czech Republic, to apply for doctorate study in their School of Forestry. Our trip was the first step in that journey to become acquainted with their work and propose new research work to be undertaken. The focus of research will be in working to improve the efficacy of storm water management in the landscape while also improving the aesthetics.

While on our trip, we had to make as many visits to botanical sites as we could fit in. We also had the joy of simply hiking across the countryside of the Czech Republic and observing their native and managed forests. We really enjoyed our many conversations with Jarek comparing the landscape of Central Europe with what we are used to here in the Midwest. In truth, their climate is not too far from what we experience, and as such, the forest showed a lot of similarities in species makeup. While one would hike our forest and find Oaks (Quercus rubra, Q. palustris, Q. alba, etc.), Beech (Fagus grandifolia), Hornbeam (Carpinus caroliniana), Maples (Acer rubrum, A. saccarinum, A. saccharum, etc.), Birch (Betula populifolia, B. lenta) and a host of others; a hike in Central Europe provided the same mix with slightly different species. We found Oaks (Q. robur and Q. petraea), Maple (Acer pseudoplatanus), Beech (Fagus sylvatica), Hornbeam (Carpinus betulus), and Birch (Betula pendula). continued on page 14

12 x Official Publication of The Ohio Landscape Association

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Plant Of the Month continued from pg 12 One can see why plant breeders would have interest in this area and in introducing these European species to our landscapes, which all have been. Truthfully, all of the plants mentioned above are great trees for the landscape, with the exception of one, Betula pendula. It may seem strange to pick the one tree that we wouldn’t recommend, but there is a great lesson to learn from telling the story of Betula pendula.

destroyed by the pest because it does not know how to defend itself. Caution: we are not saying that you should only plant “native” plants in the landscape, that is one of the silliest movements in the “Green Revolution” and will result in less biodiversity than people of that mindset realize. That is an argument for another day. What we are saying, is we need to be aware of the limitations of each plant and each site. We have lost too many of our native ash trees (Fraxinus sp.) to count because the non-native Emerald Ash Borer (Agrilus planipenis) was accidentally introduced. Similar to the destruction of European Birch – but with the roles reversed. A non-native pest versus native plant may result in the same destruction as non-native plant versus native pest. Should our native Bronze Birch Borer accidentally get introduced to Central Europe, they will experience the same sad destruction of their birch as we have gone through with our ash.

…we need to be aware of the limitations of each plant and each site.

First, let us describe the absolute beauty that this tree possesses. Typically reaching into the 40-foot range in a landscape and perhaps up to 90 feet in nature; this is a medium to large shade tree. The bark ranges in a gray to white color with some peeling but not to a great extent. We saw thousands of these across the landscape both planted and natural, and each one was simply beautiful. They have a very graceful pendulous habit (hence the specific epithet) where the overall tree is upright oval to vase shape, the ends of all branches weep down and are just amazing. We laughed as we admired each one we passed while they are so commonplace to Central Europe it seemed akin to stopping to admire every one of our Red Maples in the woods.

There was a time in the Midwest of our country that these very features made this tree quite common in the landscape. You may be wondering, what happened to them then, and why would I not want to use them now? One main reason, and it is a tiny one, less than half an inch – Agrilus anxius, the Bronze Birch Borer. This little member of Coleoptera (Beetle Order) has caused landscapers across the Midwest to reconsider several white barked birches as they seem to be the most preferred hosts for this pest. One may wonder why we have such problems with this beetle yet the same plants thrive in Central Europe. The simple answer is the Bronze Birch Borer is a native insect for us. This brings an important lesson to the forefront, and one that we have to be cautious about applying any blanket rules to. This pest in question is native; it evolved here, with our native birches. Over centuries, Mother Nature plays a game of evolution where the host develops resistance and the pest develops strategies to overcome resistance. When we humans take a plant from a part of the world that did not get to evolve this resistance and stick it in the landscape where the pest lives, we risk that plant being

14 x Official Publication of The Ohio Landscape Association

So what can we do about this? We learn the importance of Integrated Pest Management. Our first step in IPM is to select appropriate plant materials that will be resistant to pests. We will discuss some alternatives to Betula pendula in a moment. First, what if your landscape has a Betula pendula in it and the clients wants to keep it? We would suggest looking into systemic insecticide treatments which will reduce non-target contact with pesticide and provide optimal protection. Rainbow Treecare is a company with great information and training available to help you learn more about these options. In fact, watch for a training seminar on plant healthcare to be hosted at Tri-C East Campus later this spring, we are partnering with Rainbow to provide this great training event. Now, when planning the landscape, should you want the beauty of the white bark of birch, there are options available. Our native Paper Birch (Betula papyrifera) can be a great option. Word of caution, be very careful where you purchase Paper Birch from. Like all plants, there are weak ones and there are strong ones. Klyn Nursery offers a selection which they call ‘Select’ and this offering is from a stand on their property, quite a mature stand, that has proven resistant to the Bronze Birch Borer. A second continued on page 16

OLA EDUCATION SERIES

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Chris Pascoe is a Master Stone Mason and has over 25 years of experience in the stone industry. He grew up and studied in England before traveling to the US to work on the Cathedral St. John The Devine in New York City.

Continental breakfast and lunch are included with each registration. Participants will also have the opportunity to purchase quality stoneworking tools in advance of the clinic. REGISTER EARLY - class size is limited to only 24 participants and will sell out quickly! Cancellations made 8 to 14 days prior to the course start date will be subject to a 30% cancellation fee. NO refunds will be issued for cancellations 7 days or less prior to the course, no shows, or cancellations on the day of the course. If, for any reason, the course is cancelled, enrollees will be notified, and fees refunded in full.

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STONE CLINIC: RIGHT TOOL/RIGHT TECHNIQUE Make checks payable and send to: Ohio Landscape Association, 9240 Broadview Rd, Broadview Hts., OH 44147 Register online, by mail, by phone or fax: Phone 1-800-335-6521 • Fax 440-717-0004 • www.ohiolandscapers.org

Plant Of the Month continued from pg 14 option for white barked birch is also a native, Betula populifolia ‘Whitespire’. A selection of gray birch this one will not provide the exfoliating bark of Paper Birch, but will offer a similar beautiful white bark highlight. This year is all about the rain garden though, and we have witnessed several times people claiming that birch trees do not like wet feet. This is a misleading statement based on a misunderstanding of what most landscape birches do and do not prefer. “Wet feet” is industry slang for wet soil, but what we are really trying to say, is low oxygen content in the soil. Most plants don’t care about too much water in the soil, but they are struggling because they can’t breath underwater. Most birch prefer a cool, well-drained soil. They will tolerate high levels of moisture at times, but it needs to drain away. River Birch (Betula nigra) is an exception that will tolerate very poor drainage, but for the white barked birches we are suggesting, provide good drainage. Cool soil is also key. These plants thrive in light forest cover where soils are cool, hot temperatures in the soil will cause undo stress to them lowering their ability to fight off pests. Understanding rain garden function makes these white barked birches a perfect candidate. The soil does get soaked, but only for a short time. Rain gardens by definition, are extremely well-drained soils. Depending on the location of the garden, birch is a wonderful addition (and most rain garden designs severely lack tree cover). If the garden is located in the middle of a parking lot, think what will the soil temperatures be in August? Too hot for birch. However, in a residential setting, perhaps on the north or east side of the house, could be a perfect situation to add the beauty of white barked birches. Perhaps even consider the purple leaves and white bark found on Betula x ‘Royal Frost’ for a dramatic color combination.

Jim Funai is full-time faculty at Cuyahoga Community College, a PLANET accredited, associate of applied science in horticulture degree program, offering many paths to higher education to the green industry. He has an MS from Colorado State and is a licensed arborist. Shelley Funai is the Grounds Manager at Stan Hywet Hall and Gardens in Akron, Ohio that offers a historic estate designed by Warren H. Manning and a beautiful manor house museum. Both are graduates of The Ohio State University. Contact Jim and Shelly via email at hortsquad@gmail.com

16 x Official Publication of The Ohio Landscape Association

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Mowing and Trimming Safety, PART III continued from January 2014 Avoid Being Caught in Moving Parts Observe these precautions to prevent being caught in the equipment’s moving parts. 1. Keep both hands and feet on the equipment at all times (if applicable). Never reach around or beneath a running mower or trimmer. 2. Never use a mower or trimmer without all shields and guards in place. Shields and guards protect you from being caught in moving parts and should always be in place and undamaged when operating mowers and trimmers. 3. Never add blades or chains not recommended by the manufacturer. A blade or chain not specifically designed for the equipment can seriously injure or kill you. Refer to the operator’s manual for recommended attachments. 4. Shut off the engine before picking up debris or unclogging the chute. If the mower becomes clogged, turn the engine off and disconnect the spark plug wire before attempting to clear debris from the discharge chute. String trimmers should also be turned off before removing debris. 5. Never work on the equipment while it is running. Turn off the engine, disconnect the spark plug wire (or unplug if electrical) and allow moving parts to stop before unclogging, adjusting, changing blades or working on equipment. This procedure should also be followed if you hit an object or if the equipment vibrates unusually.

18 x Official Publication of The Ohio Landscape Association

6. Be cautious on wet grass. Slips on wet grass can cause you to fall into the equipment’s moving parts. Also, wet grass can cause riding mowers and agricultural tractors to slide or skid, throwing you off. 7. Always push the mower, never pull, to keep from pulling the mower over your feet. Never lift the mower up. Push the mower forward to turn so that you do not pull the equipment over your feet.

Runovers You can be injured or killed if you are run over by mowing equipment. Protect yourself by following these steps to avoid runovers. • Always start riding equipment from the operator’s seat. Do not start riding equipment while standing beside it. • Never carry extra passengers, including children, on a riding mower. • Never leave running equipment unattended. Always follow proper shut-down procedures. • Watch for traffic and pedestrians when crossing or working near roads, driveways, parking lots, building corners, shrubs, trees and other blind spots. People, animals and traffic move quickly and may not realize they are in the path of danger. Be aware of your surroundings at all times. continued on page 20

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F o r Sa f e t y Sa k e continued from pg 18 Hitching, Unhitching Attachments Use the following steps to avoid serious injury or death when hitching and unhitching attachments to an agricultural tractor. • Hitch towed loads to the drawbar only. • Never raise, lower or otherwise alter the drawbar. Hitching higher than the drawbar can cause a rear rollover. • Refer to the operator’s manual for instructions on hitching attachments with hydraulics, a 3-point hitch or PTO shaft. • Ensure all safety guards are in place and undamaged. • Unhitch attachments on level ground only. • Keep others out of the area between the tractor and the attachment or implement.

Obstacles You can be seriously injured or killed if you run into obstacles while mowing. Follow these precautions to avoid obstacles. • Always be looking ahead for obstacles. • Watch for trees, buildings, overhangs and other obstructions. • Allow enough room to safely pass between obstructions. Be careful not to get too close. • Check overhead clearance before passing beneath branches, awnings and other obstructions.

Thrown Objects Objects thrown from mowing equipment can cause severe injury. Follow these steps to protect yourself and others. • Clear the work area before you begin. Pick up sticks, bottles, rocks, wires and other debris before you begin. • Keep children and bystanders away from the area. • Wear long pants to protect your legs from debris. • Safety glasses should be worn at all times unless you are inside an enclosed cab. • Safety glasses and a face shield should be worn when operating string and brush trimmers. • Shut off equipment when crossing a sidewalk, driveway or road.

Traffic Mowers are not made for street or highway travel. To be safe, load mowers and other equipment onto a trailer and pull them to the job site. When the mower must be moved short distances on a public roadway, keep the following safety tips in mind. • Observe all traffic signals, signs and rules. • Mount a Slow Moving Vehicle (SMV) emblem on the back to indicate the mower is moving at a speed less than 25 mph. • Use caution at intersections. Allow fast moving vehicles to go first. Make sure you have enough time to get through safely, without interrupting traffic flow.

20 x Official Publication of The Ohio Landscape Association

Developing safe work habits before, during and after machinery operation, helps you avoid accidents on the job. • U se a flagger and highly visible warning cones to alert oncoming traffic when working near a public roadway. Place flaggers and cones far enough ahead of the work site so drivers have time to slow down. • The equipment operator and the flagger should wear highly visible, reflective clothing. • Do not stand in the road to trim grass or brush. Stand away from the road and watch for traffic. • Do not park the mower on a public roadway. It creates a hazard for you and motorists. Park away from the road on a level surface if the mower must be left at a job site.

Conclusion Developing safe work habits before, during and after machinery operation, helps you avoid accidents on the job. You have been presented with checklists and safety tips designed to help you avoid the most commonly reported causes of mower and trimmer operation injuries and deaths, as well as other important safety precautions to consider. Use this information to keep your work experience safe.

This is an excerpt from Mowing and Trimming Safety for the Landscaping and Horticultural Services Industry, written by Sara Lind, Information Specialist and Mitch Ricketts, Coordinator, Health, Safety and Environmental Quality, K-State Research and Extention. K-State Research and Extension, Kansas State University, Manhattan, Kansas. Disclaimer: This material was produced under grant number 46G3-HT04 and revised and updated under grant number SH-19503-09-60-F-20 from the Occupational Safety and Health Administration, U.S. Department of Labor. It does not necessarily reflect the views or policies of the U.S. Department of Labor. The information in this publication has been compiled from a variety of sources believed to be reliable and to represent the best current opinion on the subject. However, neither K-State Research and Extension nor its authors guarantee accuracy or completeness of any information contained in this publication, and neither K-State Research and Extension or its authors shall be responsible for any errors, omissions, or damages arising out of the use of this information. Additional safety measures may be required under particular circumstances. Go to http://www.ksre.ksu.edu/bookstore/pubs/MF2714.pdf to download the entire manual.

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The Growing Concern x February 2014 x 21

Fiscal Fitness

Michael J. Donnellan King Financial, Inc.

A Look Back and What to Expect in 2014 The Standard & Poor’s 500 Index is closing out its best year since 1997 as traders wrap up a record-setting year on Wall Street. The S&P 500 increased nearly 30 percent in 2013. With 2013 now in the books, we know that the S&P 500 closed the year on the highs (12/31/13). Since 1927, the S&P 500 has made its year-to-date (YTD) high on the final trading session of the year 11 times. Years that close out strong tend to bode well in the following year. The only time when the S&P 500 has made its YTD high on the final session of the year, and closed down the following year was 1928. The new year on Wall Street is off to a shaky start, with steep losses on the first day of trading, despite some decent economic news.

The Dow Jones Industrial Average slid 135 points, its first loss on the initial trading day of the year since 2008. Compare that performance to a year ago, when the Dow soared 308 points — that was the second best gain of the 2013 year. The Standard & Poor’s 500 Index and the Nasdaq Composite Index dropped nearly one-percent each. The declines were broad-based, with the number of losers swamping gainers by nearly a 3-to-1 margin. continued on page 24

22 x Official Publication of The Ohio Landscape Association

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Make checks payable and send to: Ohio Landscape Association • 9238 Broadview Road • Broadview Heights, OH 44147 The Growing Concern x February 2014 x 23 Purchase online, by mail, by phone, or by fax: Phone 440-717-0002 or 1-800-335-6521 • Fax 440-717-0004 • www.ohiolandscapers.org

Fiscal Fitness continued from pg 22 Here’s why this down day may be worrisome: According to the “Stock Trader’s Almanac”, since 1950, there is a very high correlation, nearly 90 percent, between what happens in January — especially the first five days of January — and what happens for the full year. It’s certainly not time to panic, but it is something investors need to keep a close watch on. Despite the big losses, here were some of the interesting movers on the first day of trading in 2014: • Mining companies, which were among the few losers in 2013 last year, rallied in sync with the price of gold, with gains of about 4 percent. • Solar stocks extended their gains, with the sector rising approximately 5 percent. • Retailers were mixed with some stronger companies rising 2-3 percent, while many others edged 2 percent lower. • Oil, which fell nearly 3 percent, pulled down the oil companies and also the energy sector. The first five trading days of January and the January Barometer (entire month of January) will tell us what matters more to institutional traders: economic growth, or the Federal Reserve’s response to that economic growth. If the focus is on economic growth, the first five trading days in January and the entire month of January should close up which would forecast the market closing up for the entire year.

24 x Official Publication of The Ohio Landscape Association

Volatility creates opportunity, which is great for investors… If the focus is on the Federal Reserve’s response to that economic growth (i.e. tapering and more restrictive monetary policy), the market could close down in the first five trading days of January and the entire month of January. That would forecast the market closing down for the entire year. We may also have a combination of the two with institutional traders split over which should be the greater concern or even gyrating between these greed and fear states as the year progresses. That would mean a stock market forecast of a more volatile year ahead. Volatility creates opportunity, which is great for investors who have some cash on the sideline and for traders. Talk to your financial and tax advisors, to determine your specific needs and how to reach your goals.

Michael J. Donnellan is President of King Financial, Inc., in Strongsville, Ohio specializing in stock selection and retirement planning. Feel free to contact him with any questions or comments. Phone number (440) 878-9676.

Stand Out

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By earning your Landscape Industry Certified Technician certification, you send a message to your clients and/or employers that you’ve met and achieved the industry standard, and have demonstrated a thorough understanding of all the facets of your job. 2014 Landscape Industry Certified Technician Written & Hands-on Test Dates Registration deadline for the hands-on test is May 20, 2014. February 13 - WRITTEN TEST (Ohio State ATI in Wooster)

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Make decisions on behalf of the company, not the staff.

Obsessive Management Disorder By Harry J. Friedman

You are 12 years old, and you are with a group of friends discussing what you all might want to do together on the weekend. You seem to be dominating the conversation with ideas you think will be fun. Other kids offer up suggestions, but you push for your ideas. They finally agree, and that weekend you and your friends participate in the activities for which you lobbied. You even check to see if they are enjoying themselves and take some responsibility for the day. Ladies and gentlemen, here we have a leader, a manager, a future master of the universe. Management and leadership are compulsions, not job titles.

How many times over the years have I met district managers, supervisors and managers who got the job because no one else wanted it? Maybe they wanted more money or senior management thought that person was the lesser of the available evils. Take a hard look at yourself. Are you one of those people? If not, then I say, â&#x20AC;&#x153;Get out.â&#x20AC;? Save your soul, continued on page 28

26 x Official Publication of The Ohio Landscape Association

Don’t Forget to Complete and Post Your OSHA 300 Logs! Now that the holiday season is over, it’s time to start preparing your 300 Logs, as required by the Occupational Safety and Health Administration. The OSHA recordkeeping standard, 29 CFR 1904, states that employers must have their 300A form completed, signed, and posted from February 1, 2014 to April 30, 2014. Employers should ensure that injuries which meet the following criteria have been included on the 300 log form:        

Death Loss of consciousness Days away from work Restricted work activity or job transfer, or medical treatment beyond first aid. Any needlestick injury or cut from a sharp object that is contaminated with another person’s blood or other potentially infectious material Any case requiring an employee to be medically removed under the requirements of an OSHA health standard Tuberculosis infection as evidenced by a positive skin test or diagnosis by a physician or other licensed health care professional after exposure to a known case of active tuberculosis. An employee's hearing test (audiogram) reveals 1) that the employee has experienced a Standard Threshold Shift (STS) in hearing in one or both ears (averaged at 2000, 3000, and 4000 Hz) and 2) the employee's total hearing level is 25 decibels (dB) or more above audiometric zero (also averaged at 2000, 3000, and 4000 Hz) in the same ear(s) as the STS.

If the employer has an incident which meets one of the above listed criteria, it is important that they identify if the incident has resulted in restricted work activity, or days away from work. Restricted work activity occurs when, as the result of a work-related injury or illness, an employer or health care professional keeps, or recommends keeping, an employee from doing the routine functions of his or her job or from working the full workday that the employee would have been scheduled to work before the injury or illness occurred. Days away from work include any calendar day, after the date of injury, which the employee is unable to work. If your incident meets either the restricted work activity definition, or days away from work, be sure to record the correct number of days in the appropriate column. If a single injury or illness involved both days away from work and days of restricted work activity, enter the total number of days for each. You may stop counting days of restricted work activity or days away from work once the total of either or the combination of both reaches 180 days. If the outcome or extent of an injury or illness changes after you have recorded the case, simply draw a line through the original entry or, if you wish, delete or white-out the original entry. Then write the new entry where it belongs. Remember to only record the most serious outcome for each case. For additional compliance assistance, visit http://osha.gov or contact RiskControl360° by email at info@riskcontrol360.com or by phone at 1-877-360-3608.

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continued from pg 26 your dignity, your pride. The burden of management is not for you. Have fun selling or paint a picture and sell it. You deserve to enjoy your life.

Leader Or Follower? There are leaders, and there are followers. We need a whole bunch of both. Management, however, is not a static personality trait, rather quite the opposite. It’s quite dynamic, always changing and evolving. In some parts of my life, I am quite happy to follow. For example, I enjoy winemaking as a hobby. I have a home vineyard and winery, and frankly the wine I make is not all that good. I have a friend who consults on winemaking, and that helps. I’m also a member of a winemaking club. I generally have nothing to say. The other members are much more experienced and take a leadership role even in our tasting conversations. Now, if I’m to talking to my staff, it’s a whole new ball game. I have ideas, direction, goals and vision. I’m in my element. I am happy with that, but it’s not a choice. It’s DNA, an obsession, a calling as it were. You don’t have to lead or manage everything, or follow everything. No one is a complete natural leader or follower.

Getting To The Top You might be asking yourself right about now, “If I didn’t push my friends around when I was 12, can I still run a business?” Yes, but there are caveats.

Big-Picture Management Broaden your view. Having a wider and deeper view of things puts them into perspective. Think about a teenager saying to a parent, “I’ll die if I can’t go to that party.” News flash: they aren’t gonna die. Good managers can make decisions today that affect the future as well as the present. Don’t negotiate what you know to be true. For example, if you believe sales will go up if every salesperson attempts an add-on, make sure that happens every time without fail. Anything less is phooey. Make decisions on behalf of the company, not the staff. You work for the company, not your staff. And it isn’t all that personal when you write people up for not coming to work on time. You both will live. Trust me; I own a crystal ball. Don’t spend as much time solving problems as finding out why you have them and how to fix the root cause. Practice the three F’s: fair, firm and fun. OK, fantastic, fabulous, fearless and fermentation (it makes grape juice taste better). So all in all, it’s about taking your staff to places they haven’t been. Reaching goals and having customers who want to do business with you over and over again. I am kind of obsessed about that. How about you?

Harry J. Friedman is an internationally acclaimed retail consultant and founder/

Management is filled with technique and strategy. There are goals to be set, metrics to be analyzed, coaching, progressive discipline and much, much more to do every day. All that and senior management still wants sales to be better than last year.

CEO of The Friedman Group. He has been featured on CBS News, FOX News and

Here is the rub, and hope for all of us. There is plenty of room to grow using desire and technique. But you have to want to run the entire place to get to the top. Take heart; there are very few who get there.

or visit www.TheFriedmanGroup.com.

Of course, you could buy the position by buying the place — or even better, you could inherit it. Although that wouldn’t mean you were an obsessed manager either. If you’re not that lucky, here is what you need to do to become a wonderful manager of people.

28 x Official Publication of The Ohio Landscape Association

the Wall St. Journal and has worked with many of retail’s iconic brands. Since 1980, his sales and management techniques have been used by nearly 1 million retailers worldwide. For information on upcoming retail seminars, training programs, on-site training, and eLearning, call 800-351-8040, email info@TheFriedmanGroup.com

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It’s Show Time!

Executive Director Ohio Landscape Association

I always laugh when people say…so you must be really slow this time of year. And I am sure that you have the same reaction! Winter and early spring is the time of year when most of our industry trade shows, as well as consumer home and garden shows take place. It is a time when OLA offers many educational opportunities. You are attending those trade shows, building display gardens for consumer shows, attending classes and you are busy sharpening your skills, budgeting, and planning for the madness that is about to occur in the spring. And many of you are juggling all of this on top of snow plowing and salting. OLA will have a garden at the Great Big Home and Garden Show at the I-X Center in Cleveland again this year. The show runs February 8 to February 16. It is a great way for us to reach the public with the message, “Hire a Member of the Ohio Landscape Association!” We also have opportunities for members to be a host in our garden. Contact us if you would like to help out. Our display features our consumer website, MyOhioLandscape.com. This website has provided homeowners and property managers with information to help them make an informed decision about the landscape contractor they hire.

This award-winning website that has received over 250,000 hits since its inception, and has been featured on television and in our supplemental sections in Ohio Magazine and Cleveland Magazine. It includes great features such as monthly plant articles and seasonal tips that keep property owners returning to the site, current green industry employment opportunities, winning projects from our annual Landscape Ohio! Awards Program, and more! MyOhioLandscape.com also features a “Find A Professional” area – a free referral service of our members – allowing property owners to search for an OLA contractor member by inputting their zipcode and the services they require. We have previously asked you for six (6) zipcodes that you would want referral work in and a list of services that you provide. Visitors to the site can type in the zipcode of their property, check off the type of service(s) they are looking for, and receive a list of OLA members that satisfy their criteria. This is a FREE member service for all our contractor (regular) members. If you have not provided us with this information, or if you need to update the information we currently have, please call the OLA continued on page 32

30 x Official Publication of The Ohio Landscape Association

Advertising Index

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21 Davis Tree Farm & Nursery

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21 Mason Structural Steel 6 Medina Sod Farms 13 Oâ&#x20AC;&#x2122;Reilly Equipment 9 RCPW/Soharâ&#x20AC;&#x2122;s

32 Three-Z, Inc.

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17 Valley City Supply

13, 32 VanCuren Tree Service 9 Willoway WDC

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The Growing Concern x February 2014 x 31

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Directions continued from pg 30 office. You can also find the form for this purpose in our Member Center on our website OhioLandscapers.org. You can also choose to upgrade to a Premier listing. This costs only $100 per membership year. Premier listings are enhanced to include your logo and website plus a brief description of your company and its services. We would be happy to provide you information on that. Be sure to take advantage of your membership by attending our events this winter and early spring. We hope to see you in Central Ohio on February 20th when Bill Ripley will provide a presentation on Leveraging Your Professionalism. It will be hosted by Ohio CAT in Columbus. Our March 20th meeting in Broadview Heights will feature Small Business Administration programs that can help your business grow. Looking forward to seeing you!

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WELCOME NEW MEMBERS !

The Ohio Landscape Association is delighted to welcome the following new members to the association: REGULAR MEMBERS: R.S. DeWeese Landscaping

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32 x Official Publication of The Ohio Landscape Association

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Vizmeg Landscape Company is seeking a highly motivated Operations Coordinator who has a strong desire to be part of our well established and leading landscape firm. We are looking for a self-motivating person who is able to organize schedules, communicate with team, develop relationships and schedule drivers, material and equipment.

LANDSCAPE ACCOUNT MANAGER Responsibilities include managing a portfolio of landscape maintenance contracts, providing excellent customer service and personnel management, recommend enhancements, prepare proposals, develop and train employees and deliver quality services to ensure maintenance contract renewals. Applicants with background in landscape management or horticulture and the snow industry are preferred. This position also requires excellent organizational, leadership, communication, and time management skills. LANDSCAPE BUSINESS DEVELOPMENT SALES Seeking an industry professional with minimum 5 years landscape design/build and aggressive sales experience. Must have superb horticultural and construction knowledge as well as strong computer skills, including CAD (we currently use Dynascapes software). If you are update, energetic, computer savvy and love working with plants and hardscapes this is the dream job for you!!

We are a leader in the residential and commercial landscape construction industry that provides astonishing landscapes throughout our area. Position Requirements Include: Reviews and approves purchase order placement. Develops relationships with vendors. Negotiates pricing and seeks best quality and price combination. Identifies new product demands and schedules needs. Forecasts product need and replacement. Purchases material and supplies needed for landscape. issues and requests bid requests and reviews quotes. Schedules drivers to pick up material and deliver. Knowledge of job materials needed. Position Qualifications: Associates or Bachelor Degree in Horticulture or similar degree. 3 years of proven experience. Excellent interpersonal, leadership, and communication skills. Valid drivers’ license. Ability to work with all levels of the team. To Apply: Interested Candidates should submit their resume and salary requirements to jodi.destefanis@vizmeg.com or www.vizmeg.com under Careers.

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Essential functions of this position include: • Generate sales by obtaining leads from industry and community resources including calling on prospective clients, gathering and analyzing the client’s needs and then providing up to date information on product services and pricing. • Deliver and follow up on bid packages to ensure that clients have enough information to make an informed decision. Requirements of this position include: • Relevant business to business commercial contract sales experience in the service industry. • Excellent oral and written communication skills. • Organized and able to manage time. • Proficient with computer software programs including MS Office suite. • Industry or local knowledge and contacts preferred.

Vizmeg Landscape Company is seeking a highly motivated Landscape Design and Sales Professional who has a strong desire to be part of our well established and leading landscape firm. We are looking for an aggressive sales person who is able to create a landscape design, present the concept and supervise the project.

CONSTRUCTION & LAWN MAINTENANCE FOREMAN Please see website for this and other job positions and job descriptions Compensation packages will be tailored for experienced individuals. Valid Driver’s License Required. EOE/Drug and Smoke Free Workplace. Please email resume to: info@moscarino.net or apply online at www.createmylandscape.com/job-opportunities/ PLEASE SEE WEBSITE FOR FULL LIST OF JOB POSITIONS AND JOB DESCRIPTIONS

We are a leader in the residential and commercial landscape construction industry that provides astonishing landscapes throughout our area. Position Requirements Include: Conduct research on site. Prepare and manage drawings and presentation. Tally costs of labor and material. Communicate and translate design concepts through all phases of design to client. Prepare and manage teams. Represent Vizmeg Landscape with professionalism. Establish and maintain client relationships. Continually increase sales and clientele. Position Qualifications: Bachelor Landscape Architecture. 5 years of proven landscape sales experience. Excellent interpersonal, leadership and presentation skills. Excellence in CAD (Vector Works). 3-D Modeling (i.e.: Sketch-Up) a plus. Proven networking relationships. Excellence in Microsoft Office. Expertise in presenting information based on clients’ needs. Willing to travel to job sites To Apply: Interested candidates should submit the following information to jodi.destefanis@vizmeg.com or www.vizmeg.com under Careers: • Resume and Cover Letter • Portfolio with highlighted 5 best residential projects • Other materials, references or data that highlight your qualifications for the position.

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CL A SSIFIED s c o n t i n u e d For an up-to-date listing of all classified/help wanted ads, please visit ohiolandscapers.org LANDSCAPE DESIGN / SALESPERSON NEEDED

LANDSCAPE TECHNICIANS NEEDED

Landscape professional needed for the position of landscape design / sales for an expanding landscape company & full service garden center. Position requires design skills, plant knowledge, organization, & communication skills.

Landscape technicians are needed for an expanding garden center / landscape company serving Akron and surrounding suburbs providing customer friendly service. A company where each staff member is treated respectfully and personal growth is encouraged.

Ideal candidate will have a minimum of 2 years of experience and / or an associate degree in landscape design. Previous customer service or sales experience preferred. Must have a valid driver’s license and clean driving record.

Technician Position requirements are organization, communication and landscaping skills including hardscape & plantscape.

Offering competitive compensation. Send resume to lisa@grafgrowers.com or apply in person, M-F between 9 & 5 Graf ’s Landscape & Design A division of Graf Growers, 1015 White Pond Drive, Akron, Ohio 44320 330.836.2727 Drug Free Work Place LANDSCAPE FOREMAN NEEDED Landscape professional needed for an expanding garden center / landscape company serving Akron and surrounding suburbs providing customer friendly service. A company where each staff member is treated respectfully and personal growth is encouraged. Position requirements are organization, communication and landscaping skills including hardscape & plantscape. We are seeking a highly motivated individual with leadership skills and an enthusiastic approach. Ideal candidate will have a minimum of 2 years experience and / or an associate degree in landscape installation. Individual must have a valid driver’s license and a clean driving record. Competitive compensation & a reasonable work schedule. We encourage certification & additional job training as needed. Growth opportunities are available. Drug free work place

Ideal candidate will have a minimum of 2 years’ experience and / or an associate degree in landscape installation. Individual must have a valid driver’s license and a clean driving record. Competitive compensation, benefits, & a reasonable work schedule. We encourage certification & additional job training as needed. Growth opportunities are available. Drug free work place Send resume to lisa@grafgrowers.com or apply in person, M-F between 9&5. (Weekend appointments by request.) Graf ’s Landscape & Design A division of Graf Growers, 1015 White Pond Drive, Akron, Ohio 44320 330.836.2727 LANDSCAPE CREW LEADERS Now hiring full-time experienced landscape maintenance, enhancement, and construction crew leaders. Pre-employment background check & drug screen required. Competitive pay. Benefits include medical, dental, 401(k) with company match. Applications accepted at Impullitti Landscaping, 14659 Ravenna Road, Burton, OH 44021, or email resume to sherry@enjoytheview.com. PRODUCTION MANAGER Local, award-winning, eastside Landscaping Company is looking for a full-time production manager. Aggressive starting pay, vacation, bonus, profit sharing and 401k. Must be a self-motivated individual who can multitask and work in a fast pace environment. The sky is the limit for this position, and only career-oriented individuals should apply.

Send resume to lisa@grafgrowers.com or apply in person, M-F between 9&5. (Weekend appointments by request.)

Please send resume to resumes@hmlandscaping.com

Graf ’s Landscape & Design A division of Graf Growers, 1015 White Pond Drive, Akron, Ohio 44320 330.836.2727

ACCOUNT MANAGER

34 x Official Publication of The Ohio Landscape Association

Commercial Maintenance. Must be experienced in sales and supervising crews. Full-time, year-round position. Excellent growth opportunity. Send resume to: PO Box 23007; Chagrin Falls, OH 44023.

CL A SSIFIED s c o n t i n u e d For an up-to-date listing of all classified/help wanted ads, please visit ohiolandscapers.org CONSTRUCTION FOREMAN S.A.M Landscaping, Inc. is now hiring a Construction Foreman. Position requires 3 or more years of industry experience with the ability to communicate with designers and clients. Layout of job sites, excavation, grading, drainage, and hardscape installation along with various other landscape functions will be required. Detailed craftsmanship, self-motivation, execution of ideas, honesty, and delegative skills are required. Competitive pay will be based on experience and knowledge. Benefits include medical, dental, life and 401(k) with company match. Year-round employment is available. Drug free work environment. To learn more about our team or to apply for a position, please call (440) 286-7697 or e-mail steve@samlandscaping.com

MAINTENANCE FOREMEN AND CREW MEMBERS S.A.M. Landscaping, Inc. is now hiring maintenance personnel including Foreman and Crew Members. Candidates seeking the Foreman position must have 3 or more years of industry experience with at least 1 full season of leadership experience. Crew members must have 1 season of experience. Detailed craftsmanship, honesty, and willingness to learn and improve on a daily basis are required traits. Competitive pay will be based on experience and knowledge. Benefits include medical, dental, life and 401(k) with company match. Year-round employment is available. Drug free work environment. To learn more about our team or to apply for a position, please call (440) 286-7697 or e-mail steve@samlandscaping.com

Support those who support You! They are... • OLA members and advertisers who supply goods and services • OLA members who sponsor OLA events

You’ll find them... • Inside the pages of the OLA Membership Directory • Among those advertising inside The Growing Concern and the OLA Membership Directory • Displaying as a sponsor at OLA meetings and education events • Inside The Growing Concern’s pages with event sponsor acknowledgements

The Growing Concern x February 2014 x 35

9240 Broadview Road Broadview Hts., OHâ&#x20AC;&#x2C6;44147-2517

02/14

OLA EDUCATION SERIES

March 13, 2014 9:00 am to 4:00 pm Instructed by

Chris Pascoe Tri-R-Stone Held at

Tri-R-Stone

Garfield Heights, OH Sponsored and Hosted by

Qualifies for 6 CEUs for Landscape Industry Certified

To register online or to download a registration form, please visit www.ohiolandscapers.org and click on the Education page. REGISTER EARLY - class size is limited to only 24 participants and will sell out quickly!