Open Doors - East of England, Summer 2012 by Open Doors Media Ltd

Open Doors – The Regional Training Prospectus

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East OF ENGLAND edition

Issue 3 - Summer 2012

ISSN: 2047-3761

Issue 3 | East of England Edition | Summer 2012

Apprenticeships · Careers · Jobs · Training · A-Levels · College · UNI

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Hello, we’re Open Doors... ... and this is our Regional Training Prospectus, here to help you decide what to do next. 2012 is an exciting Olympic year! But it’s doubly exciting for school leavers like you, as you take that next step towards your dream career. Whether you want to start earning qualifications and money with an Apprenticeship, get a taste of the working world with employer funded study, carry on learning at sixth form or college, or go to university, this Regional Training Prospectus will help you make the right decisions and choices. In this issue we will profile some of the biggest sectors in your region and explain how to take the first step to a career in the ones that interest you. We’ll also explore employment trends in your area and take a look at some remarkable true stories of young people who have had success after leaving school. There’s a lot to sort out before September so we’ll give you a guide to all of the confusing qualifications out there and will answer some of the most common questions or concerns you might have too.

The future is in your hands ... right here in this prospectus. So turn the page and let’s get started!

QR Codes

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S FIND UCEBOOK ON FA

A QR (Quick Response) Code is a smart way to head straight to interesting websites, lots of colleges and providers have one, and using them couldn’t be simpler. All you have to do is download a QR Code reader app for your smartphone. Then launch the app, hover your phone over the code, and your phone will take you straight to the website you need. Give it a try with Open Doo rs Media’s very own code now!

Throughout this Prospectus, you’ll see lots of facts and figures about our regio n and its sectors. We get them from the Offic e for National Statistics, various Sect or Skills Councils and industry experts. It’s all official stuff, there’s no Wikipedia where we’re invol ved!

Open Doors – Summer 2012 - East of England edition Publisher – Karl Mason karl@opendoorsmedia.co.uk

Design – Studio Belly Timber hello@studiobellytimber.co.uk

Editor – Stan Neal editor@opendoorsmedia.co.uk

Distribution/Subscriptions distribution@opendoorsmedia.co.uk

Business Development – Simon Bell simon@opendoorsmedia.co.uk

To contact us: 01765 694120 | info@opendoorsmedia.co.uk

ISSN: 2047-3761

All material is copyrighted both written and illustrated. Reproduction in part or whole is strictly forbidden without the written permission of the publisher. All images and information is collated from extensive research and along with advertisements is published in good faith. Although the author and publisher have made every effort to ensure that the information in this publication was correct at press time, the author and publisher do not assume and hereby disclaim any liability to any party for any loss, damage, or disruption caused by errors or omissions, whether such errors or omissions result from negligence, accident, or any other cause.

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COntents The perfect place to start, jump straight to any section that instantly appeals or keep turning the pages and continue reading – it’s all here to help you find your dream career

The Intro Bits

Careers Insight

07 SChool leavers problem page

17 Retail sector

Make sure you’re ready to leave school, take a look at some of the problems you might face

10 Qualifications table

See how different qualifications add up, and how they compare

12 Life Stories

Past and present students tell us all about their experiences and how they succeeded

This exciting industry is so much more than life behind a counter

21 Environmental & land-based sector

Consider a career out in the fresh air

25 Manufacturing sector

It’s about making things we need, from food and medicine to petrol and clothing

29 Travel & hospitality sector

You could make a career of helping people enjoy themselves

33 Health & social care sector

If you’ve got a big heart, put it to good use in a caring career

37 Imagine a career... il sector p17 Reta

We give you a heads-up on the other sectors out there, which we’ll cover in later issues

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Here’s how it w orks Eve

ry term we publish a new issue of Open Doors tha t covers five sectors in giving you a good idea detail, of what a career in these sectors would be like. Do sector you’re keen on isn n’t worry if the ’t one of the five – you can find a brief overview of in the ‘Imagine a career every sector ’ article or if you head to www.opendoorsmedia.c cover five different sector o.uk. We’ll s in detail in the next iss ue, so look out for us nex t term. If there is anything else you would like us to cover, or you just want to say hel email at editor@opendo lo, drop us an orsmedia.co.uk. We wa nt to make sure we cov you need to plan your futu er everything re! Happy reading, and hope you have a great ter m.

Useful Stuff 43 Spotlight on THE EAST OF ENGLAND

All about your region

52 More helpful stuff

Useful links, contact details and more – because you can never have too much information

54 Free downloads

ial th & soc p33 Heal ctor care se

Want more top notch careers info? Get downloading with Open Doors

l& onmenta r r i v n E 1 p2 ed secto land-bas

el & p29 Trav lity sector hospita

sector cturing a f u n a p25 M

rn u Ea e yo il rn! h w lea

Take the first step onto your career with an Apprenticeship.

We have a wide range of Apprenticeships available at Intraining • • • • • •

Health and Social Care* Business Administration Contact Centre Sales and Telesales Customer Service Team Leading

• • • • • •

Management Playwork* Hospitality* Retail Travel and Tourism Warehousing and Storage

*Only delivered in certain locations

If you are 16-24 and want to earn a recognised qualification. Call us today 0330 123 1300 (quote RTP001) www.intraining.co.uk/apprenticeships

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School leaver problem page

Going into sixth form, college, an apprenticeship, university or the world of work? Leaving school is an exciting time but sometimes you might face big decisions or dilemmas along the way, take a look at our problem page to make sure youâ&#x20AC;&#x2122;re prepared...

11,000+

500,000

275,000+

70%

Diplomas are achieved every year!

(number of apprenticeship starts in England each year)

800,000

There are more than university places in the UK each year

Around 70% of 16 year olds choose to remain in full time education

(number of school leavers and graduates who enter the job market each year)

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School leaver problem page

In our previous issues we covered some of the common questions you had about which options to take when you leave school and how to apply for them. Now you have a plan it’s time to consider some of the problems you may encounter and, more importantly, how to avoid them!

Key Dates You don’t want to miss any deadlines or important days. Here are some

important dates for your diary...

26th July 2012 – University offers must be replied to by this date. 16th August 2012 – A-Level results day. 23rd August 2012 – GCSE results day. 3rd September 2012 – New academic year. most education and training It’s also important check the key dates for whatever route you’re taking, s. Make sure you know deadline looming providers have easy to use websites and will warn you of any nt dates, you may enrolme different have colleges many , when you have to be available. For example enrol! and go actually you until have a place but that’s useless

School Leaver Check List Speak to your school careers adv isor – This seems obvious and by this poin t in the year it is likely that you have already spoken to your school advisor, but if even if you know exactly what you’ re doing it can’t hurt to get an expert opinion. Your careers advisors are there to help you and going along for a chat may raise issues you hadn’t even thought of. Consider all the available options – Again at this point you’ve probably explored a few different avenues, or have applied for your dream course, but a back-up plan is always useful. For example, if you don’t get the grades you need to get on your course, is there a diffe rent type of qualification you can do to get into the industry you want to? There may be other colleges or providers who offer the same course too and it’s fine to go to open days at different places even if you’ve already applied elsewhere. Think about money – ‘Money makes the world go round’ is a cheesy catchphrase - but it’s true. Money is a big issue no matter what route you take: if you’re doing an Apprenticeship, you get paid, but need to consider possible travelling expenses; if you’re doing a further education course the old EMA fund ing system no longer exists; if you’re goin g to university you will be in control of your own household budget! Many students get part-time or summer jobs to help fund their studies, could this be an option for you?

Useful Links Website for www.apprenticeships.org.uk – Apprenticeship vacancies. ut schools, www.ucasprogress.com – All abo iders. prov ing learn ed -bas colleges and work er education high and y ersit Univ uk .ac. www.ucas courses. The best careers www.opendoorsmedia.co.uk – site on the web.

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Dilemmas, concerns and problems...

Here are some of the issues students have with the most common school leaver routes. But if you do a bit of preparation and make use of the resources available there’s nothing to worry about!

UCAS and University Problem: You’re worried you won’t get the grades you expected and may have to go through clearing. Solution: Every year A Level results day is all over the news with the clearing process in complete pandemonium and gazillions of disappointed students. However in reality the process is really straightforward. If you’re unsuccessful with your first choice offer, but meet the conditions for your second choice, you will be accepted there. If you fail to meet the conditions for either choice you can get a place through Clearing. Even if you miss your required grades its worth checking if the institutions that offered you places will accept you anyway, especially if you’re just short of the mark. Going through Clearing allows you to look at all of the courses that still have places. You may use Clearing if you didn’t receive any offers, missed your grades or want to turn down the offers you have received. Through Clearing you can speak to as many universities and colleges you want, so you can decide what course you want to do, but you can only accept one course. Clearing is nothing to be scared of; thousands of students get places through the system every year! Alternatively you can always ask your teachers about repeating your A Levels or even getting them re-marked.

Part-time jobs

er or higher education, and Problem: You want to stay in furth re worried about money. you’ but up, have an ideal course lined available for further and Solution: There are funding options bursaries and scholarships; nt higher education through governme ify for these still have qual t don’ who however many students many students is a part-time money worries. A popular option for or a summer/temporary job. e your studies provide you Not only will part-time work alongsid too - many employers CV with money but it looks good on your rtant as education impo as be to e rienc consider workplace expe job sites out there with partand qualifications. There are lots of cash, so get your CV extra time roles for students who need orking or just taking a netw of bit a g doin ider online, but also cons are never actually jobs of CV round small local businesses. Lots nesses if they busi l loca g askin advertised, there’s no harm in t trade are always uran resta the like s strie indu need extra staff and looking for new people!

Apprenticeships Problem: You’ve heard all about Apprenticeships, and would like to do one so you can get paid and qualified, but you can’t find any vacancies. Solution: More and more young people are interested in Apprenticeships, and we gave you the info on how to apply for an Apprenticeship in our last issue. Obviously your first port of call should be www.apprenticeships.org.uk and the online vacancy matching service, which lists all of the available opportunities. You don’t have to leave your search there though, why not do some networking? Ask your friends, relatives, teachers and careers advisors, if they know any local employers or providers who can help you find an Apprenticeship. Alternatively if you have a part-time job you could always ask your current employer to take you on as an Apprentice! It sounds strange but lots of people who do Apprenticeships already have jobs, because of the benefits to the employee and the employer. You get qualified and your employer doesn’t have to pay anything for the training if you’re 18 or under.

A Levels and Sixth Form

Problem: You’re not sure you’ve mad e the right choices for your A-Levels, and you don’t know whether to stay at your schools sixth form or go elsew here. Solution: After getting your GCSE results, or just having a change of heart, you may want to do different A Levels from the ones you have previously chosen. Sometimes the best thing to do is allow time to adapt and get used to the course. However if you have the necessary GCSE grades you should be able to chan ge before term starts without any problems. Most schools and colleges don’t allow you to change after a certain point in the term, but if you really want to change the best thing to do is talk to your teachers. As mentioned in the college enrolmen t section it is common to have offers from more than one place. Hopefully you will have been to both college and sixth form open days so you should have a good idea of what both are like. It’s really a choice betw een the size and independence of a new college, or sixth form, or staying where you already know the teachers and have friends. There is no set answer about whic h is best, it really depends on what you think is best for your future.

College Enrolment

to go, or how to enrol. Problem: You’ve got places at several colleges but you’re not sure where you want to do it, you may have places at more than where or do, to want you course Solution: If you’ve been unsure about what ely normal and colleges understand that your situation may one college, or a place at sixth form and college available. This is complet the autumn term of year 11. Once you have decided which in course your for have changed since application, especially if you applied and inform them of your decision. course you want to do contact the college(s) you won’t be attending nt days at colleges can be hectic. Once you have been It’s really important that you enrol on your chosen course in time, as enrolme enrol and when enrolment is. Though each college is to need you what you telling offered a place most colleges will send you a letter t information and qualification documents, with you when you different you may need photo identification, references, loan/fee paymen contact if you are unsure about what you need and where can you go to enrol. Most colleges have phone hotlines or email addresses you need to go.

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Qualifications explained Did you know that completing an Advanced Apprenticeship is the same as getting an A level? There are lots of different qualifications â&#x20AC;&#x201C; hereâ&#x20AC;&#x2122;s how they compare. Remember that within any one level, qualifications can cover a wide mix of subjects, and take different amounts of time to complete. Entry Level

Level 1

Level 2

Level 3

LEVEL 4-8

Entry Level Certificates

5 GCSEs (grades D-G)

5 GCSEs (grades A*-C)

A Levels

Foundation Degree

Skills for Life

BTEC Introductory Diplomas and Certificates

Intermediate Apprenticeship

Advanced Apprenticeship

Higher Apprenticeship

Functional Skills at entry level (English, maths and ICT)

OCR Nationals

BTEC First Diplomas and Certificates

BTEC Diplomas, Certificates and Awards

Diploma of Higher Education

Awards, Certificates, and Diplomas at entry level

NVQs at level 1

NVQs at level 2

NVQs at level 3

HND, HNC

Foundation Diploma

Higher Diploma

Advanced Diploma

GCE in applied subjects

With over 200 funded careers on offer we’re masters of the Apprenticeship.

Dental Nurse

Marketing and Communications

Theatre Technician

Chef

From health to engineering, IT to the creative arts, City College Norwich has comprehensive training for all types of business, providing real skills that employers want. Whatever your age, whichever level you are at, or skills you have, we can deliver the training you need. You will learn on the job and get paid for doing so. Get in touch to find out just how much City College Norwich Apprenticeships can help you.

www.ccn.ac.uk/apprenticeships

0800 328 3616 or email employerpartnerships@ccn.ac.uk and quote ‘Apprentice’.

Retail Manager

Construction Worker

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Life Stories SISTERS MIMI AND PATTY AGREE THAT VOCATIONAL TRAINING IS JUST THEIR CUPPA AT COSTA COFFEE Sisters Mimi and Patricia Dlugosova have done their employer Costa Coffee proud after taking vocational training courses in their stride. Mimi, 25, and Patty, 24, both started working at the world’s leading high street café two years ago Sister act: Slovakian sisters Mimi (left) and Patricia Dlugosova have gone from after arriving in York strength to strength since completing vocati onal from Slovakia. They training at Costa Coffee with Intrain ing. were then given the opportunity to gain extra qualifications with national training provider Intraining, and have not looked back since. They enjoyed studying so much, they have each signed up for an additional course and both have gone on to be promoted, with Mimi hoping to manage her own branch. Alicia O’Neil, who manages the Costa Coffee branch on Market Street in York, where the sisters work, said: “Mimi and Patty have done extremely well on their courses with Intraining, but more than that, they have really enjoyed them. They are great members of the team and I cannot praise them highly enough.” The sisters have both successfully completed an NVQ Level 2 in Teamleading, which included key skills in English and Maths, and are about to embark on a Level 3 NVQ in Customer Service. Mimi, who lives in York, said: “We love working at Costa Coffee and were very grateful to have the opportunity to learn new skills and gain new qualifications. “Our training course has taught us skills in leading and managing people and has given us confidence in our day-to-day roles. Everything we have done has been very relevant, so we are both looking forward to the next course.” For more information about Intraining call our contact centre on 0330 123 1300 or visit www.intraining.co.uk.

Ian aims high Once a gang member at a very young age, Ian Perkins 21, knows only too well the tragedy of taking the wrong path in life and losing friends due to crime and unrest. Looking for his second chance in life and to prove wrong those people who once doubted him, Ian’s determination and will to succeed led him to Lifetime. Enrolling into the Lifetime Fitness Academy and with the support of tutor Mark Pemberton, Ian successfully completed his Level 2 Fitness Instructor Apprenticeship; not only could Ian earn while he learned, but he was able to gain ‘on the job’ skills and a true understanding of the industry. Ian says: “I have turned my life around, influenced people and shown never to give up on anyone. In the space of just 20 months I have come from “just an apprentice” to becoming the youngest ever Health and Fitness Manager of the largest Fitness First club in Europe. I have received two awards from my employer on consecutive months, which has never been achieved by anyone in the company. I always aimed high from the very start and never gave up on that goal.” A bright future awaits Ian; he now teaches ‘PT Business’ courses and has worked hard to establish himself in the fitness industry. “Eventually I want to have a say in how the industry is run. I feel that my passion behind health and fitness can influence change; my ambition is to aim high!” For more information please get in touch T: 0870 120 1207 W: www.lifetimetraining.co.uk/looking-for-a-job E: fitness@lifetimetraining.co.uk

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Get careers off to a great start Kirk Newsholme, an accountancy, taxation and business advisory practice based in Leeds, this year took on two AAT apprentices through BPP. Jill Wright, Director at Kirk Newsholme, says ‘We have benefited from the apprenticeship route because in the current climate many very bright and capable students have taken the decision to train in a work environment’. The two apprentices, Katie and Jamie, both left college with A-levels. Katie says ‘I took the apprenticeship route because I felt it had much more to offer than going to University. It works perfectly for me as it provides a good balance between work life and learning’. They are progressing well through their apprenticeship, attending the BPP centre in Leeds for one day per week. The other days are spent in the office or out at clients’ premises and are supported by senior members of staff, developing their technical skills, background knowledge and personal effectiveness. Jamie was considering going to University to become an accountant but after being offered the job at Kirk Newsholme, decided to start the apprenticeship. Jamie says ‘The apprenticeship entailed fully paid study as well as a full time job, so not only would I be getting free education and job experience, I was going to earn money. As I aspired to be an accountant my business sense kicked in! My college experience at BPP has been superb with knowledgeable, supporting tutors easing me through the lectures’. Visit bpp.com/apprenticeships Or call London & Croydon: 0845 485 1770 Rest of the UK: 0845 485 1771

Sophie Curtis: “I wanted a job I could progress in” When on my job search I didn’t just want a job like other teenagers, I wanted a job that I could progress in and do well in. On my search I came across an Apprenticeship vacancy advertised on the Job Centre website through Mymar Training. I applied at around 9:30am and by 15:00 on the same afternoon I had spoken to Mymar staff and they had managed to schedule me an interview at Jamy for the following day. Mymar’s communication was great; I always knew where I stood through every step of the process. I felt very comfortable in my interview here at Jamy and was made to feel welcome even on my interview. I was shown around and introduced to staff and knew Jamy would be a fun, interesting place to work. My apprenticeship is going well so far and I am learning new transferable skills every day and gaining more and more experience. I will be choosing my units soon and I am given the choice of what units I choose to take, some of them are mandatory and some aren’t. I can make it so the units I choose are relevant to not only this job but to jobs I wish to do in the future. An apprenticeship is a great way to gain experience and qualifications at the same time as working and earning. All the skills and units are transferable so I can use them again through my current job and future jobs. For more information tel: 01480 414188 Email: info@mymar.co.uk Or visit www.mymar.co.uk

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Life Stories Ricky Spriggs SOCA Apprentice The ‘SOCA’ programme (Soccer Opportunities and Coaching Academy) is designed to give aspiring young footballers a chance to progress with their sport and to educate them with top quality coaching skills to back up their playing careers.

Libby’s passion leads to a confident future

“Once in a lifetime opportunity”

Libby Betts attended Colbayns High School and spent four days a week over 18 months in alternative education. She gained a placement with MAN Diesel & Turbo UK Ltd which enabled her to gain a level 1 qualification in engineering. She has since completed an Intermediate Apprenticeship and has started the Advanced course.

Ricky came into the College pre-season to carry out fitness trials and sign all paperwork needed which helped him to know exactly what he was doing and why he was here. He understands that in order to work within a team, you need to understand each other, be friendly, be prepared and know what the other members of your team are saying.

“I chose an Apprenticeship because I had a passion for cars and raced mini stock cars at weekends. I wanted to learn more about engines and the way they worked. When I heard a job was available at MAN Diesel & Turbo UK Ltd I decided to apply, as they build diesel piston engines for trains, ships and work for the Ministry of Defence.

“Never seen anything like this course before”

“MAN Diesel & Turbo UK Ltd is renowned for taking Apprentices on a yearly basis and they offered me one of the placements. I chose Colchester Institute because it is the company’s preferred training provider for engineering.

He is very good at communicating with people and is able to put information across very well to all ages and disabilities. As part of his course he carries out first team duties at Chelmsford City FC and his end goal in this endeavour is to play professionally and/or coach football – preferably in America. “Couldn’t have picked a better base for the course – very central and has good access” For more information visit www.chelmsfordtraining.com

“The Apprenticeship has been really worthwhile. I have learnt machining and how to use a computer aided design programme (CAD), which I would not have had the opportunity to use in work. I can now read technical drawings and I use this knowledge at work. I am now a lot more confident. I knew nothing about the engines and now know about all the different parts. “For the future I have considered doing a degree, but I definitely want to continue working for MAN Diesel & Turbo UK Ltd as I have a job as a pipefitter, making and fitting the pipes to the engines.” For more information visit our website www.girls-allowed.co.uk

Get careers off to a great start. New BPP Apprenticeships. Apprenticeships with BPP are designed to accelerate careers and businesses, whilst equipping people with the real-world skills and knowledge to flourish from day one. We offer innovative and continuously updated curricula as well as flexibility on how, when and where to train to balance work responsibility with study. BPP Apprenticeships include: Accounting Business and Administration Customer Service Payroll Leading and Management Learn how BPP can accelerate you or your business towards an ideal training solution. Call: 0845 485 1770 (London & Croydon) 0845 485 1771 (rest of the UK) Visit: bpp.com/apprenticeships

YOUR AMBITION REALISED.

West Suﬀolk College is one of the leading providers of Apprenticeships in East Anglia. We have fantastic links with employers across a wide range of industries. What Apprenticeships are available with West Suﬀolk College? BRICKLAYING BUSINESS AND ADMINISTRATION CARPENTRY CREATIVE AND DIGITAL CUSTOMER SERVICE DENTAL HEALTH ELECTRICAL INSTALLATION ENGINEERING FENESTRATION FOOD AND DRINK SERVICE FOOD PROCESSING HAIRDRESSING HEALTH, SOCIAL CARE AND CHILDREN’S WORKFORCE HOSPITALITY HOUSEKEEPING IT USER LANDSCAPING AND HORTICULTURE MOTOR VEHICLE PAINTING AND DECORATING PHARMACY SERVICES PLUMBING RETAIL ROOFING AND TILING TEACHING ASSISTANT WAREHOUSING AND STORAGE WASTE AND CLEANSING

West Suffolk College Out Risbygate Bury St Edmunds Suffolk IP33 3RL info@wsc.ac.uk www.westsuffolk.ac.uk www.apprenticeships.co.uk

1203-1290 ©wsc March12

Check out our latest

Apprenticeship vacancies www.westsuﬀolk.ac.uk

Careers Insight

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RETAIL SECTOR

58%

1/3

(percentage of female workers in this sector)

42% (percentage of male workers in this sector)

number of retail employees under 25 years old

£325 billion (annual turnover of the retail sector)

287,000

There are an amazing 287,000 individual retail outlets in the UK

10%

Retail employs around 10% of the UK’s workforce

Retail manager (experienced) expected yearly earnings -

£21,000 - £28,000

Retail manager (large store) expected yearly earnings -

£40,000+

The retail sector is booming in the UK…get involved! 17

Careers Insight

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Retail It’s not just about working on a till – the retail sector offers a range of career paths, from managing a shop to creating shop window displays. Everyone loves to shop, which is why this sector turns over more than £321 billion a year in the UK. Retail is about the sale of products and services to consumers (that’s people like you). It covers high street shops, supermarkets, independent shops, large national chains and more. It’s also one of the most fun and young industries out there, with more than one third of the workforce under 25 years old. Whether your strengths are creativity or organisation, there’s a role for you. Here are the main areas in the sector:

Store operations

EAST OF ENGLAND Focus 11% of the East of England’s workforce is employed in retail. There are a lot of opportunities in this sector; available roles range from customer service and sales to managing, these are the most common job roles here. Nearly three quarters of vacancies in the retail sector here are in customer service and sales.

One of the most exciting places to work, store operations is about delivering customer service. Sales assistants help customers in the shop and make the overall shopping experience better. To do this it is important to have top knowledge of the products you are selling, as well as being friendly and approachable. Starting salary: ranging between £11,000 and £15,000 a year.

• 10% of the UK’s retail employees are in the East of England. • Norwich is the largest retail centre in the region. • Lakeside, one of Britain’s biggest shopping centres is in Essex.

Buying

Start learning!

Buyers are the people who choose what is sold in the shop, and buy the products directly from designers and wholesalers. As well as knowing all about the latest fashions and trends you have to be a keen negotiator. It’s the buyers at Topshop, for example, who bring trends to the high street. Starting salary: ranging between £16,000 and £20,000. With experience, you can earn over £45,000 a year.

Visual merchandising

From window displays to mannequin dressing, this creative career is about making visual displays to catch the customer’s eye. Visual merchandising is vital to the stores overall profitability. Starting salary: ranging between £12,000 and £16,000 a year.

Management

From managing a shop to overseeing a region of national chains, store managers are needed to keep things running smoothly and profitably. To be a successful store manager you have to be able to motivate staff and sales teams but you may also have to deal with human resources, marketing, customer service and finance. Starting salary: ranging between £16,000 and £20,000, while managers of large stores can make £40,000 or more.

Fast facts:

Want a course in the East of England? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you who’s offering what course in your local area, or you could visit www.opendoorsmedia.co.uk

Careers Insight

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Get qualified There are several courses you can take to help start a career in retail. Once you have work experience these qualifications will help further your career...

Apprenticeships

The Retail Apprenticeship covers a wide range of job roles in retail, from visual merchandising to sales. You’ll get a job with an employer (for example, a national chain like Superdrug) and do half of your learning on the job, and half in the classroom with a college or training provider. Though this the only apprenticeship framework in the sector it can vary hugely based on the employer, the apprenticeship gives you an NVQ level 2: • Retail.

Advanced Apprenticeships

A Levels

A Levels can either lead on to university or onto a Foundation Degree, which are explained below. In this industry a lot of your success will be down to your personality rather than academic qualifications; but if you’re interested in retail management or a role as a buyer, here are some recommended A Level subjects, which could set you in the right direction: • Business Studies • Economics.

Foundation Degrees

You can also do a Foundation Degree in retailing. A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment. They are university-level qualifications and are equivalent to the first two years of an Honours Degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college.

Case Study AMY LANDS DREAM VISUAL MERCHANDISING ROLE 20 year old Amy Newson has found her ideal role as a Visual Merchandising apprentice with award-winning independent department store Jarrold in Norwich. Amy has always been very creative and after completing her A levels she enrolled on a Foundation Diploma in Art and Design at college, with a view to progressing on to a degree course in fashion. Whilst at college Amy was inspired by a teaching assistant who had worked in visual merchandising (VM), and Amy realised that VM fitted perfectly with her interests in fashion and styling. Amy set about looking for VM training opportunities and jobs, which led her to attend two of the Mary Portas Master Classes run by the RETAIL skills academy in Norwich. It was through the RETAIL skills academy that Amy discovered that the Jarrold store was looking to recruit a VM apprentice. Amy seized the opportunity and came through a competitive selection process, which included 2 days working in the store, to secure the apprenticeship. Amy now works alongside the store’s Visual Merchandising Manager and feels that she has found the perfect apprenticeship, using a wide range of creative skills to help plan and create eye-catching windows and displays. “It’s so good, I’ve learned so much” says Amy, “I’ve been really lucky.” For more information visit www.ccn.ac.uk or call 01603 773 773.

Employer Funded Study

Many of the big national chains (like M&S, Tesco and Sainsbury’s) run special training schemes for school leavers – lots of them are linked in with a management option. Entry requirements vary with each scheme – check the websites of shops for more information.

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Solutions

16-18

Courses for 16 to 18 year olds

“ Learning Without Walls”

Step On Foundation Learning Programmes in:

• Web & Multimedia • Hairdressing • Childcare • Construction • Creative Arts • Sport & Active Leisure • Countryside Skills • Performing Arts • Motor Vehicle Technology • Retail

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For further information please call: 0344 800 8020 Or visit: www.norfolk.gov.uk/adulteducation

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Environmental & Land based Sector Veterinary activities employ 47,500 people across the UK

42% (of workers in the sector are self employed)

On average you’ll earn £100 more a week in this sector than you would in the retail, hotel or restaurant industries The UK is home to 111,540 agricultural businesses

By 2020 the sector will need to recruit lots more workers:

38,000 people will be needed in Sales & Customer Service Operations 35,000 people will be needed in Managerial Operations 29,000 people will be needed in Skilled Trade Operations

50,000 Almost 50,000 people are employed in veterinary activities in the UK

£60,000 per year (Experienced farm managers earnings)

So, why spend your life tied to a desk? Continue reading to start growing your potential… 21

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Environmental & Land based From agriculture and animal care to conservation and horticulture, there are many paths towards a rewarding career in this sector… Not everyone has to spend their career tied to a desk – in this sector; you could be one of the lucky people who get to work outside. It’s an exciting time to join this sector, Britain is trying to produce more of its own food, fight climate change, and protect areas of natural beauty. There are lots of opportunities to make a difference to the planet, and future generations. So what can you do? Loads! This sector covers farming; protecting the environment; landscaping; growing flowers; caring for animals and wildlife; maintaining the turf on pitches and much, much more. Here are some of the main sub-sectors:

Horticulture & landscaping

This is about creating and looking after designed landscapes in cities and the countryside. It covers work like maintaining sports turf, gardens, parks, golf courses and even business grounds. This role can be very hands on or, as in the case of landscape managers, can focus on environmental knowledge and advising on the long-term care and development of sites. Starting salary: ranging between £12,000 to £20,000 a year.

Agriculture

As the UK strives to increase its own food production, opportunity is growing in this area. Agriculture covers work in farms, dairies and ‘agribusinesses’ or companies that supply the industry with things like animal feed, fertilisers and farm machinery. A growing area in the industry is the role of agricultural advisors and consultants who offer specialist support to farmers on specific areas, like crop production or livestock. Starting salary: ranging between £12,000 to £17,000 a year.

Animal care

From running a cattery to training horses, this career is for the animal lovers. Animal care is about handling, supervising and caring for animals, from small domestic pets to wildlife. Includes work with breeders, pet shops, groomers, animal welfare charities and zoos. Veterinary nurses are some of the most popular roles in the industry and can range from household pets, exotic animals and equine specialism’s. Starting salary: ranging between £11,000 to £13,000 a year for animal care. £14,000 to £22,000 for veterinary nurses.

Environmental conservation

This area is for people who are passionate about environmental issues. It’s not just about saving the planet – conservation is all about coming up with solutions that will lead to a more sustainable, healthy environment. From park rangers to farm managers environmental considerations are very important across this sector. Environmental policy officers can work for the government, industry or charities. Starting salary: ranging between £15,000 to £20,000 a year.

Land-based engineering

These are the people who design, manufacture and maintain agricultural equipment, like combine harvesters and tractors. Working for dealerships and manufacturers, these engineers use technical knowledge to solve problems for the agricultural industry. Roles in this area could involve field testing, technical support and the education of customers. Starting salary: ranging between £20,000 to £26,000 a year.

East of England Focus Around 114,000 people are employed in this sector here. If you don’t like the idea of working for someone else then perhaps this is the industry for you, as 37% of the workforce is self-employed. There are a number of areas within this sector that you could work in, including floristry, landscaping, animal care and environmental conservation. But subsector with the most employees here is agricultural crops and livestock.

Fast facts:

• There are around 23,000 environmental and land based businesses in the East of England. • 74% of employees in the sector in the East of England work full time.

Start learning!

Want to find an environmental course in the East of England? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you who’s offering what course in your local area, or you could visit www.opendoorsmedia.co.uk

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Get qualified!

Case Study

There are plenty of vocational routes into this sector...

Kate Wallace has been studying with BTCV Academy since October 2011. Luckily, her local group operates on a roll-on-roll-off basis so after discovering the course there was no need to wait until the following September to sign up.

Apprenticeships

Apprenticeships are the recommended route into this sector. You’ll get a job with an employer and do half of your learning on the job, and half in the classroom with a college or training provider. There are Apprenticeships ranging from agriculture to animal care, and more, here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2: • Agriculture • Animal Care • Environmental Conservation • Equine • Fencing • Floristry • Game and Wildlife Management • Horticulture • Land-based Engineering • Trees and Timber • Veterinary Nursing.

Advanced Apprenticeships

Advanced Apprenticeships are equivalent to A Levels, but like Apprenticeships are advantageous for practical roles. Advanced Apprenticeships help you become more qualified whilst gaining employment experience. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 3: • Agriculture • Animal Care • Environmental Conservation • Equine • Farriery • Floristry • Game and Wildlife Management • Horticulture • Land-based Engineering • Veterinary Nursing.

A Levels

A Levels can either lead to university or a Foundation Degree, which are explained below. Most employers and universities value practical and scientific subjects; these demonstrate that you would be able to understand how things work. Here are some recommended A Level subjects, which could set you in the right direction: • Biology • Environmental Science • Geology.

Foundation Degrees

Kate chose the NPTC Level 2 Diploma in Work-Based Environmental Conservation after embarking on a major change in career direction. “Having sold my share of a retail business I decided to pursue the career in conservation I’ve always wanted. There’s something wonderful about being part of the great outdoors and contributing towards it. “I realised this course was the ideal way to gain all the practical skills I would need to become a warden in the future. “I’ve built bat boxes, created wildlife ponds and planted hedgerows, whilst becoming familiar with useful tools such as loppers, slashers and saws. I find the course very rewarding and always feel a sense of satisfaction at the end of the day.” BTCV Academy delivers flexible, inclusive training programmes in Environmental Conservation, Horticulture and Land-Based Operations in over twenty locations throughout England. BTCV is fundamentally a learning organisation. We have over 50 years experience working with people, enabling them to develop their skills, through working in the environment. This skills base has allowed us to evolve into a learning organisation different from any other college or training agency, with practical learning at the heart of our style. To find your nearest course, or for more information, contact NPT@btcv.org.uk or 01952 616 104.

They are university-level qualifications and are equivalent to the first two years of an Honours Degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college. They are available in a range of subjects, from trees and timber to farm management.

Vocational Qualifications

Vocational qualifications offer a more practical learning programme, which relates directly to specific job roles or sectors. There are loads of different types but here are some key ones to look out for: • NVQs • BTECs • Diplomas (These are available at multiple levels, you can see where they rank on our qualifications table on page 10) Many of your local colleges and training providers offer vocational qualifications in this sector. To see who offers them in your region check out www.opendoorsmedia.co.uk and take a look at some of our online profiles.

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start start immediately! start immediately! immediately!

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MANUFACTURING SECTOR

25%

Manufacturing makes up 25% of the UK’s economy

2.5

MILLION

There are 2.5 million people in the industry in the UK!

£34 billion (the annual sales of the UK Chemical Manufacturing Industry) Automotive manufacturing contributes £6.5 billion to the UK economy

£26,205 per year (average wage in the manufacturing sector)

57%

(percentage of employers reporting hard to fill vacancies) skilled employees are needed!

Government and industry giants are trying to encourage more females to get into science and manufacturing!

The UK’s Pharmaceutical Industry is the 4th largest in Europe

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MANUFACTURING From the cars on the motorway to the clothes in your wardrobe, many of the things we rely on have been manufactured. Manufacturing is all about making things on a massive scale: cars, TVs, clothes, metal, planes, food, pharmaceuticals, fuel…it’s a very important industry. While lots of manufacturing companies have moved abroad, the UK still competes as the sixth largest manufacturing country in the world, employing 2.5 million people. Here are some of the biggest areas:

Automotive

This can be anything from individual vehicle components to entire working vehicles. The UK is home to Nissan’s manufacturing base, with the Sunderland plant producing almost one in every four cars made in the UK. Nissan is the largest volume passenger car manufacturer in the country and has been one of Europe’s most efficient car plants for the last 8 years.

Defence

The defence industry is one of the most important clusters of high-tech manufacturers of military vehicles, equipment and components. Defence is big business and is one of the areas that UK companies are known for around the world. Defence manufacturing employs around 300,000 people in the UK, with an annual turnover of £35 billion!

Chemical & Process

This industry turns raw materials into useful high street and industry products. These processes are very scientific and include plastics, pharmaceuticals, food and drink, artificial fibres and other man-made synthetic products. Work in this industry can involve developing existing processes or creating new materials.

Electronics

The design and production of electronic systems and components, including: semi-conductors, communications technology, consumer electronics, computers and other IT equipment. The UK electronics industry is the fifth largest in the world in terms of production and a large amount of this is down to the specialities in advanced components and technologies.

Metals

The production and distribution of a range of metals. This area can be broken down to the main areas of production, fabrication and recycling. With lots of new technology in metals production (to help the industry become more efficient and environmentally friendly) new skills are needed so young people like you are in demand.

Building Products & Process

The production of building products, coatings, extractives, glass, printing and paper, and furniture. As this manufacturing sector covers such a range of products lots of different skills are needed, including: technicians, engineers, logistics operatives and scientists.

Manufacturing jobs There are many career paths in the sector. The type of work depends greatly on the area of man ufacturing. Here are some example entry-level positions, which could be as part of a variety of the above man ufacturing areas: • Assembler: Fitting components together to mak e a finished product. For example, fixing microchips into circu it boards. Starting salary: £13,000. • Materials technician: Testing the behaviour of materials und er different conditions to eliminate faults. Starting salary: ranging between £14, 000 and £17,000 a year. • Process operative: Involved in the manufacturing proc ess, from reporting machine faults to feeding raw materials into machines. Starting salary: ranging between £14 ,000 and £19,000 a year.

East of England Focus

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Fast Facts

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Get Qualified

Case study

There are lots of vocational routes into this sector...

Paul chilvers is building his skills

Apprenticeships

Apprenticeships cover a wide range of job roles in manufacturing – you could be helping to make anything from furniture and glass to cars and paper. You’ll get a job with an employer and do half of your learning on the job, and half in the classroom with a college or training provider. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2: • Building Products Occupations • Ceramics Manufacturing • Coating Occupations • Extractive and Mineral Processing Operations • Furniture, Furnishings & Interiors Manufacturing Industry • Glass Industry Occupations • Laboratory Technicians • Metals Processing • Paper and Board Manufacture • Polymer Processing and Signmaking • Print & Printed Packaging • Process Technology.

Advanced Apprenticeships

Advanced Apprenticeships are equivalent to A Levels, but like Apprenticeships are advantageous for practical roles. Advanced Apprenticeships help you become more qualified whilst gaining employment experience. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 3: • Building Products Occupations • Coating Occupations • Extractive and Mineral Processing Operations • Furniture, Furnishings & Interiors Manufacturing Industry • Glass Industry Occupations • Laboratory Technicians • Metals Processing • Paper and Board Manufacture • Polymer Processing Operations • Print & Printed Packaging • Process Technology.

A Levels

A Levels can either lead to university or a Foundation Degree, which are explained below. Most employers and universities value practical and scientific subjects; these demonstrate you would be able to develop skills relevant to the industry. Here are some recommended A Level subjects, which could set you in the right direction: • Biology • Chemistry • Design & Technology • Physics • Textiles.

Foundation Degrees

A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment. They are university-level qualifications and are equivalent to the first two years of an Honours Degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college. They are available in a range of subjects, from manufacturing technology to processing.

Vocational Qualifications

I found out about Prospects College when I received an Open Evening Flyer from them inviting me to an Open Evening. I didn’t expect to find what I wanted to do straight away but after talking to an Instructor about the Aircraft Maintenance Programmes I knew what I wanted to do. I applied at the Open Evening and I was contacted after a few days with an interview date. The Aircraft Maintenance Programme was great. I really enjoyed it and it was a shame it only lasted a year. With help from Prospects College I got an interview at Medicart and they gave me a job and allowed me to continue with my apprenticeship. I am now doing a General Engineering Apprenticeship which is improving my skills. At work I am given a lot of trust - if I want to start a project all I have to do is present my ideas and want I want to do to my manager and if he approves, I get to make it. I really like working where I am. The Level 3 Apprenticeship is harder work but it is also more rewarding. I already have the skills gained from the Level 2 programme and it’s easier to stay ahead of the work. I can really see a difference in the quality of the work I am producing, as well as confidence in the workplace. I hope to stay with Medicart and work my way up. They are a global company and are expanding all the time, they really allow me the freedom I need to continually build on my skills. For more information (quote code OD412) Call: 01268 662445 Email: enquiries@prospectslf.co.uk Or visit: www.prospectscollege.com

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Training Services

Apprenticeships Engineering Business Admin Sport Childcare Retail Warehousing Hospitality & Catering IT Hair and Beauty Customer Service To find out more call

01245 29 30 31 Chelmsford Training Services is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Chelmsford Training Services is committed to equal opportunities in employment and service delivery. Chelmsford Training Services is a wholly owned subsidiary of Chelmsford College.

www.chelmsfordtraining.com

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Travel & Hospitality Sector 4.9% of the UK’s economic output comes from this sector

More than half of the people in this sector are between aged 16 and 28

47% of the sector workforce is part-time

£22,000

per year (average travel agent salary)

638,000 270,000

additional staff are needed in the sector by 2017

(people are employed as chefs in the UK)

Which areas employ most people in this sector? (% of overall sector employment) Restaurants – 30.5% Pubs, bars and nightclubs – 16.1% Hotels – 12.1% Hospitality Services – 17.6% So why not get into one of the UK’s largest, most popular (and fun) sectors?

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Travel & hospitality Fancy a career where you help people enjoy themselves, with opportunities to travel in the UK and abroad? Then look no further than the travel and hospitality sector… This is one of the most popular sectors. In our country alone, it employs nearly 2.1 million people and covers a range of industries from restaurants and hotels to tour operators and nightclubs. People working in this industry arrange our holidays, cook for us in restaurants, serve drinks at the bar, lead our tours, and more. It’s a buzzing, exciting sector with many opportunities to work in the UK and abroad. In fact, businesses in this industry take on close to 15,000 new apprentices each year. Here are some of the major areas in travel & hospitality:

Travel services

These are the travel agents and tour operators who help people book their holidays. They work in both call centres and high street travel agencies (like Thomas Cook, STA Travel), advising people on anything from flight schedules and tour packages to travel insurance and visa information. Good customer service is an essential part of this career. Starting salary: ranging between £11,000 and £14,000 a year.

Catering

This is all about professional cooking – for restaurants, takeaways, canteens, pubs, cafes and anywhere else that boasts a menu. It’s an industry that rewards hard work and ambition. As you can imagine the types of cooking you could be doing vary massively depending on where you work, but many chefs who get into the industry with little or no qualifications can be very successful. After all, Jamie Oliver started out as a cooking apprentice. Starting salary: ranging between £10,000 and £13,000 a year.

Air cabin crew

Fancy a career up in the air? These are the people who make sure we’re comfortable and safe during flights. The perks are lots of free travel and a career that’s always on the go. Good customer service, as well as a friendly and reassuring personality are vital in this career; air cabin crew have to ensure travellers are comfortable and be trained in passenger safety. Starting salary: ranging between £14,000 and £16,000 a year.

Bars & wait staff

We Brits love to go out. This is the perfect industry for people who like to get out there and mingle. Bar and wait staff work ‘front of house’ in restaurants, pubs and nightclubs and serve customers. It’s all about good customer service…and the tips of course! Employers are always looking for outgoing young people to fill these job roles - bar and wait staff are the youngest in average age in the entire industry. Starting salary: ranging between £9,000 and £12,000 a year (plus tips).

Hotels & resorts

It takes a lot of people to run a successful hotel – the receptionists who check in guests, the housekeeper who keeps the sheets crisp, the reservations assistant who makes bookings, the porter who ferries luggage to the room. This industry covers work in hostels, caravan parks and holiday parks too. Service with a smile is key to hotel work as customers expect excellent service and attention from hotel staff. Starting salary: ranging between £10,000 and £13,000 a year.

East of England Focus e The East of England has a varied rang or. sect main one of industries; with no However it has a number of tourist ds, attractions including the Norfolk Broa East . -Sea Cambridge and Southend-on hotel of England Tourism hosted a regional ote prom to 2008 in ce eren investment conf ness busi of ider prov ity qual a as n the regio to the and travel accommodation. Visitors per age aver on e mor region are spending in UK the for d spen age aver trip, whilst the s our give this g; easin decr ally actu is ral gene loying region more money to spend on emp people in this sector.

Fast facts:

es in • There are nearly 16,000 workplac . here or this sect • 72% of these workplaces are s. restaurants or bars, clubs & nightclub ’s’ land Eng of East • The majority of the workers in this sector are under 25. this • Around 163,000 people work in sector here. ts in • Essex has the most establishmen or. this sect

Start learning!

Want to find a course in the East of England? Then turn to page 52 to find out how to access your local 14-19 ing prospectus. It will tell you who’s offer you or , area l loca your in what course could visit www.opendoorsmedia.co.uk

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Get qualified!

Case Study

There are plenty of vocational courses for this sector...

Mike dreams of opening his own restaurant

Apprenticeships

Mike Butters, VRQ Level 3 Advanced Professional Cookery Mike was always interested in cooking and after leaving the Army, decided he would enrol onto a cookery course. He joined the VRQ Level 1 course in Hospitality and Catering at Peterborough Regional College and then progressed onto the VRQ Level 2 in Professional Cookery. Throughout both courses Mike achieved high grades and won the PRC Student of the Year Award 2011 for his dedication, commitment and hard work. Mike has now progressed on to the VRQ Level 3 Advanced Professional Cookery course. His ambition doesn’t stop there; he has since applied to over six universities and has already been accepted by West London University and Birmingham City University to study FdA Culinary Arts Management. Mike wants to gain the highest qualification he possibly can to enhance his skills, knowledge and employability and dreams of opening his own restaurant. Mike says: “I have enjoyed studying at Peterborough Regional College and found the course tutors particularly helpful, providing me with any information I required to enhance my learning. The hospitality and catering courses at the College are great and I would recommend them to anyone interested in this subject.” Phil Sammons, Hospitality Lecturer says: “Michael has come a long way since starting with us here at PRC and it’s fantastic to see he is starting to aim high in his chosen career. His eye for detail and finesse shows that he is now homing in on his skill and knowledge producing some excellent food on a Monday in Parcs Restaurant. We will carry on supporting Michael as best we can and wish him well in his career.”

Apprenticeships are the recommended route into this sector. (It’s how Jamie Oliver started.) You’ll get a job with an employer and do half of your learning on the job, and half in the classroom with a college or training provider. There are Apprenticeships ranging from catering to air cabin crew. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2: • Cabin Crew • Cleaning and Support Services • Hospitality and Catering • Travel Services.

Advanced Apprenticeships

A Levels

A Levels can either lead to university or a Foundation Degree, which are explained below. Most employers and universities will value subjects that demonstrate you have solid base level knowledge and would be able to develop skills relevant to the industry. Here are some recommended A Level subjects, which could set you in the right direction: • Food Technology • Travel and Tourism.

Foundation Degrees

Foundation Degrees combine’ academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment. They are university-level qualifications and are equivalent to the first two years of an Honours Degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college. You can do a Foundation Degree in hospitality and tourism management.

For more information on courses at Peterborough Regional College please call 0845 8728722 or visit www.peterborough.ac.uk

Vocational Qualifications

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are you looking for a rewarding, long-term career in a growing sector? an apprenticeship in social care could be the answer â&#x20AC;&#x201C; earn while you learn! Social care is a growing sector and one that offers increasing opportunities for progression. Skills for Careâ&#x20AC;&#x2122;s bespoke career pathways e-tool lets you explore where an apprenticeship in health and social care can lead and see case studies from those who work in the sector. Go to www.skillsforcare.org.uk/careerpathways for more information visit: www.skillsforcare.org.uk/apprenticeships

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HEALTH & SOCIAL CARE SECTOR

350,000 There are over 350,000 nurses in England!

The NHS is the largest employer in Europe, with over 1.3 million staff There are expected to be between 24% and 82% extra jobs in the care sector by 2025

1.52 1.56

MILLION MILLION Workers in healthcare in England

Workers in social care in England

(two of the biggest sectors in the UK)

Over 835,000 Brits visit their GP practice or practice nurse each day

Advanced Dental Technicians earn between £28,000 and £37,000 per year

£33,436

per year (salary of senior health visitors)

Keep reading if you want a rewarding, important career…

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Health & Social Care It’s one of the biggest sectors in the UK. It’s also your chance to start a rewarding, challenging career that helps people live healthy, happy lives. If you’ve got a big heart and want to work with people, then a career in health and social care could be for you. This sector is about keeping people healthy, happy and looked after – and it takes all sorts of job roles to do this, from nurses and care assistants to administrative assistants and IT specialists. Healthcare is an essential part of our society, which means that there’ll always be jobs on offer for qualified people. In fact, this is one sector that continues to thrive during recessions. Here are some of the main areas in the sector, along with the entry-level job position that could be your first step on the career ladder.

Allied health professions

Healthcare science

Childcare

Nursing and midwifery

People who specialise in a specific area, like speech and language therapists, radiographers, occupational therapists and psychologists. The work of these professionals varies greatly depending on their skills, whether you’re good at science, the arts, sports or psychology, there is something for you.

Childcare is an important career. Workers in this sector have to have the necessary skills to help children grow emotionally, physically and socially. As with most sectors job roles vary greatly, from managerial positions to hands on assistants. The typical working day for someone in this sector will largely depend on the age of the children they care for and whether or not they are based in a school, day-care centre, or at the childs home.

Dental

There are a range of roles that are important to the dental team. Dentists, dental nurses, hygienists, technicians and therapists are all vital to providing dental care. Some will be employed or partners in a dental practice or based at NHS hospitals. With the growth of private dental care many working in this area are very well paid.

Health information

The people who help process, store and analyse patient information and medical records – medical records clerk, clinical researcher, IT professionals. This is one of the fastest growing areas in the NHS as technology improves and more emphasis is place on keeping accurate records of patients.

Salaries Most people in this sector work for the NHS, where an entry-level position will earn you between £13,000 and £14,000 a year. With a level 2 or 3 qualification, you could be earning £16,000. The more expe rience you pick up, the more you’ll earn.

The scientific side to it all – includes pharmacists, biomedical scientists and laboratory assistants. Healthcare scientists play a vital role in the prevention, diagnosis and treatment of a range of medical conditions. Technological advances make this a very exciting area to work in..

The largest group of staff in the NHS nurses play a vital role in assisting doctors and consultants. A caring persona is vital as the nurses have to reassure and care for patients. Midwifery is one of the most rewarding job roles in the healthcare profession due to the key role they play in assisting mothers before, during and after birth.

Social care

Social care workers and personal assistants help a variety of people, ranging from those with disabilities to the elderly. They assist these groups in maintaining their independence and live fuller lives. Many of these workers visit patients in their own homes and provide support in a variety of settings.

Wider healthcare team

The NHS is a huge organisation that has to make sure all hospitals and health centres are well maintained, and that those in their care have all of their needs met. The wider healthcare team includes all the other jobs that keep the NHS running smoothly, like technicians, porters, gardeners, caterers, cleaning staff, etc.

East of england Focus social care employees here. Even There are around 230,000 health and England’s biggest employer, it still though the sector is not the East of th workforce. Areas of this sector accounts for 9.5% of England’s heal activities, general medical practice ital that you could work in include hosp employer here is hospital activity. activities and dentistry; the biggest

Fast facts:

loyers here have vacancies. • 23% of health and social care emp have a higher level of qualification • Employees in this sector tend to than most sectors.

Start learning!

land? Then turn to page 52 to find Want a course in The East of Eng 9 prospectus. It will tell you who’s 14-1 out how to access your local area, or you could visit offering what course in your local www.opendoorsmedia.co.uk

Careers Insight

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sector! Get into the career in this sector – relevant work There are lots of pathways to a experience is one of them…

Volunteering

There are lots of volunteering opportunities in health and social care, and this type of experience could qualify you for a fulltime position or boost your application for a course. Visit www.volunteering.org.uk or www.do-it.org.uk to search for opportunities near you.

Work experience

The NHS trusts in your area will be able to arrange work experience placements. Simply ring them up and ask to speak to someone in their HR, voluntary services or education and training departments.

Get qualified! Apprenticeships

If you’re aged 16 or over, you could take an Apprenticeship in health and social care and get a job with an employer. You’ll do half of your learning on the job and half in the classroom with a college or training provider. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2: • Health and Social Care • Pharmacy Assistants & Technicians • Support Services in Healthcare.

Advanced Apprenticeships

A Levels

CASE STUDY A route into the care sector Sian Hendry was recruited to take on an apprentice’s role within a team who provide care for customers with mental health issues who live in a supported housing complex of self-contained apartments. Prior to undertaking the apprenticeship, Sian had waitressed for a number of years after completing her GCSEs and a university access course in media. She soon realised that she would prefer to take up a paid vocation that offered on-the-job and skills training, rather than just a qualification. Sian’s role is varied. She relishes the combined day’s study at college, with four days of on-the-job training. The course gives her an overview of health and social care and she is tasked with live assessments that enable her to reflect on her practical experience. On a daily basis, she can be helping customers to manage their appointment schedules, identifying signs of health deterioration and ensuring their health and safety. Sian believes that for a role in care you need empathy and patience towards others. The apprentice role has helped her to build personal confidence and gain a better understanding of mental health. For more information about social care apprenticeships visit www.skillsforcare.org.uk/careerpathways or email info@skillsforcare.org.uk

Foundation Degree

You can also do a Foundation Degree in health & social care. A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment. They are university-level qualifications and are equivalent to the first two years of an Honours Degree. A typical full-time Foundation Degree takes two years to complete, and are different from honours degrees as they usually involve learning in the workplace as well as at university or college.

Vocational Qualifications

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92%

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of job vacancies require IT skills

2.5 million people are employed in manufacturing in the UK

293,000 Around 293,000 people work in agriculture in the UK

The UK retail industry is the 3rd largest in the world

Construction provides employment for 2.35 million people in the UK

678,000

people work in creative industries in the UK Over 1.1 million people are employed in financial services

270,800 There are 270,800 chefs in the UK

1/5 Engineering makes up 1/5 of the UK economy

There are loads of opportunities right on your doorstep, find your perfect career...

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Your career, your choice Wondering what other careers are out there? Here are some of the other sectors in your region... Creative, Digital & Media

Armed Forces

Britain’s armed forces – the Army, Royal Navy, RAF and MoD – all invest a lot in their personnel to give them an education that’s relevant in the civilian world as well as in the services. They all offer Apprenticeships so recruits can earn nationally recognised trade qualifications alongside their regular training. For example, a cook for the Royal Navy could also complete a chef Apprenticeship. Each organisation offers different schemes, so visit their websites for more details. Salary: Starting around £13,400 the first year, with excellent benefits and progression. Qualifications: The armed forces offer Apprenticeships in many areas, including Engineering, Fitting, Maintenance, Cookery, IT, Admin, Marine Engineering and more.

Business & Finance

This sector is about money – saving it, borrowing it, managing it and most of all, making lots more of it. It’s the UK’s most global industry and covers a wide range of services and products that everyone uses like bank accounts, mortgages, pensions, credit cards and insurance. The perk of working with money is that salaries tend to be higher than average. Job roles: Accounts assistant, payroll assistant, admin assistant, bank cashier, trainee accountant. Salary: Starting between £13,000 and £20,000. Qualifications: Apprenticeships in Business & Admin and Financial Services; A-level Traineeships; Foundation Degrees.

Construction

Its more than just bricks and mortar. The construction industry is worth billions and builds the world around us, from hospitals and houses to bridges and football stadiums. One of the most popular ways into this career is the Construction Apprenticeship Scheme, which takes two years for a Level 2 award, and one more year for the Level 3 qualification. To apply, you’ll need to have found an employer that will sponsor you. Job roles: Bricklayer, labourer, joiner, painter and decorator, plasterer. Salary: Apprentices can expect to earn around £8,700 the first year, £11,600 the next, and £15,350 the third year. Qualifications: Construction Apprenticeships; Foundation Degrees.

This sector covers a range of exciting and creative careers in TV, film, graphics, publishing and journalism. Production assistants help out on television and film sets; graphic designers create adverts and billboards; journalists write news stories; publishers print books and magazines; and photographers shoot and edit images. If you thrive on a creative buzz, there’s no better industry to be in. Competition for jobs is high so work experience is highly recommended. Job roles: Graphic designer, web designer, production assistant, editing assistant, photographer assistant. Salary: Starting between £13,000 and £17,000. Qualifications: Apprenticeships in Creative and Digital Media; Foundation Degrees from Creative Writing to Animation.

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Engineering

Customer Service & Admin

Any business that wants to be successful has to make its customers happy. From helping a shopper find the right size at Topshop to answering customer queries at a BT call centre, customer service jobs come in all shapes and sizes. Another thing businesses can’t function without is effective admin. Administrators are responsible for running the daily operations of the office. They answer the phone, input data, type up letters and anything else that needs to be done. Since administration and customer service are needed in most organisations, you could work across many different sectors. Job roles: Admin assistant, office junior, personal assistant, customer service representative. Salary: Starting anywhere between £13,000 and £18,000 per year. Qualifications: Apprenticeships in Customer Service and Business & Admin; Foundation Degree in Customer Service Management.

Energy & Renewables

This essential sector deals with the utilities we rely on: water, electricity and gas. It also covers waste management and alternative sources of power like nuclear energy, wind power and solar energy. Careers in this sector cover the distribution and supply of gas; the generation and transmission of electricity; the collection and purification of water; the treatment of sewage; and nuclear fuel processing. Apprenticeships are a recognised route into this industry and offer excellent career progression. Job roles: Gas network engineer, gas service technician, wastewater plant worker, process operator, decommissioning operative. Salary: Starting anywhere between £12,000 and £20,000 a year. Qualifications: Apprenticeships in Gas, Nuclear and Utilities; Foundation Degrees, including Power Distribution.

At the heart of every technological advance is an engineer. Chemical engineers create new fuels to keep vehicles moving; civil engineers design our railways and roads; and aerospace engineers design the most modern aircraft. Engineers use problem solving, creativity and imagination to come up with answers to problems. The main challenge is doing more with less. How can they make something more cheaply, quickly and effectively than ever before? Engineering is one of the most varied sectors out there, with specialist areas like chemical, mechanical, electrical, aerospace, marine and defence. Job roles: Maintenance fitter, welder, mechanical engineering technician. Salary: Starting anywhere between £15,000 and £18,000 per year. Qualifications: Apprenticeships in Engineering; Foundation Degrees.

Entrepreneurial

An entrepreneur is someone who starts their own business or enterprise, they’re the boss! Entrepreneurs are amongst the most successful people in the world but they have to work hard, be very determined and of course have a money making idea. Businesses created by entrepreneurs are vital to the UK’s economy. Job roles/Salary/Qualifications: All of these things depend on the individual. The beauty of creating your own business is that you don’t need any special qualifications. You might need some help in setting up a business though so head to www.opendoorsmedia.co.uk to see what’s out there to support young entrepreneurs.

Food & Drink

Food and drink is one of the largest industries in the UK – in fact, it even helped pull the country out of the recession. This sector is about taking what’s grown by farmers and transforming it into our favourite foods and beverages. It takes a lot of people working together to make this happen, which means loads of career paths on offer. You could be processing ingredients, fixing machines on the production floor, processing meat, baking cakes or testing quality. Job roles: Production operative, bottling operative, baker, warehouse worker. Salary: Starting between £11,000 and £17,000 a year. Qualifications: Food Manufacture Apprenticeships; Foundation Degree in Food & Drink Management.

Hair & Beauty

This industry is all about helping people look good and feel better about themselves. It’s a booming sector that makes billions each year. There are many different paths within this sector – hairdressing, nail services, beauty therapy, spa therapy – and all of them require common skills: creativity, the ability to work on your feet for long hours, good handeye co-ordination and up-to-date knowledge of what’s in (and what’s out). Job roles: Hairdresser, spa therapist, beauty therapist, aromatherapist Salary: Starting between £13,000 and £16,000 a year. Qualifications: Apprenticeships from Hairdressing to Beauty Therapy; Foundation Degree in Salon Management.

Deciding what career path you want to take can be a hard decision, but with our inspiring range of full and part-time courses we are sure we can oﬀer you the right course to help you work towards your dream career, prepare you for higher education, or simply learn more.

We are still enrolling for full-time courses Our subject areas include: Apprenticeships • Art & Design • Business, Retail & Administration • Childcare, Health & Social Care • Computing & IT • Construction • Engineering & Motor Vehicle • Forensic Science • Hair and Beauty including Complementary Therapies & Media Make-up • Horse Management • Hospitality & Catering • Media & Communications • Performing Arts, Technical Theatre & Music • Public (Uniformed) Services • Medical & Applied Science • Sport • Travel & Tourism.

For more details please call our Information Centre on 0845 8728722 or visit www.peterborough.ac.uk

y a D n e p O 18 June 6pm

8pm

Leaving School in September... Speak to us about your options We have a range of courses available to help you with your next steps in: Animal Management Art & Design Business Child Care Construction Engineering Fashion Hair & Beauty Motor Vehicle Motor Sport Music Technology Performing Arts Photography Sport & Exercise Sciences Uniformed Public Services We also offer a range of Apprenticeships, Foundation Learning and Higher Education courses Visit us on our Open Day Wednesday 20th June 3.00pm to 7.30pm College refurbishment completed autumn 2011

Call us on 01480 379106

www.huntingdon.ac.uk

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Sport & Fitness

IT & Telecoms

From mobile phones and satellite TV to broadband and fibre optics, IT & Telecoms are a major part of life – it helps us keep in touch with our friends, stay entertained, conduct business and more. The IT side of things is all about computers and information systems – designing them, developing them, making them, selling them and installing them. Telecoms is a broad term for any technology that transmits information, like phone lines, broadband, TV, mobile phones and satellites. This industry includes internet suppliers, mobile phone companies and the big companies like BT and SKY. Job roles: IT trainer, helpdesk assistant, telecoms technician, customer service representative. Salary: Starting £16,000 - £20,000 for IT and £12,000 - £15,000 for Telecoms. Qualifications: IT Apprenticeships and Foundation Degrees.

Maritime

Maritime basically involves every industry where business takes place in harbours, at ports or on vessels. Marine engineering is also an area in this sector, which has plenty of job opportunities. This involves designing and constructing both ships and equipment to be used at sea or on the water. This sector remains vital to our economy as the sea remains the best way to bring products and materials into the country. Job roles: Commercial sea fishing, marine leisure, maritime search and rescue, merchant navy, ports and harbours. Salary: Starting salary after completing a marine industry apprenticeship can be anywhere between £12,000 and £17,000. Qualifications: Apprenticeships in Maritime Occupations and Marine Industry; Foundation Degrees.

Motor Vehicles

This sector deals with all aspects of cars, vans and motorcycles – selling them, fixing them, servicing them and even rescuing stranded drivers. There are lots of career paths on offer, from technical to customer service based roles; maintenance and repair; sales; body and paint operations; roadside assistance; and fitting and selling motor vehicle parts. Job roles: Maintenance and repair technician, sales assistant, fast-fit technician, body repair technician. Salary: Starting between£13,000 and £18,000 per year. Qualifications: Apprenticeships in Motor Vehicles; Engineering Foundation Degrees (Automotive specific).

Public Services

In this sector, your work could help other people and improve your local community. Public services are an essential part of our society – education, housing, the police, and the fire service are all services that the government provides for its citizens (that’s you and us). In this sector, you could help organise a community arts programme, work for a housing association or support a teacher in the classroom. Your local council is a large employer in this sector. Contact them directly for job vacancies. Job roles: Classroom assistant, nursery nurse, admin assistant, youth support worker. Salary: Starting between £13,000 and £16,000 a year. Qualifications: Apprenticeships and Foundation Degrees in Public Services.

Many people think the only way you can get a career in sport is to become a professional athlete or a PE teacher – but this couldn’t be further from the truth. This sector is about promoting health and fitness. For example, exercise and fitness instructors work for gyms and leisure centres and help people stay fit and healthy. Sports coaches teach skills and techniques at all levels, from beginner to professional. Outdoor activity instructors help people enjoy themselves in the great outdoors and operations managers make sure gyms and leisure centres run smoothly. Job roles: Personal trainer, fitness instructor, swimming coach, leisure centre assistant, playworker. Salary: Starting around £12,000 and can rise to £25,000 with experience and qualifications. Qualifications: Apprenticeships in Sports Management, Leadership and Coaching; Foundation Degree in Playworking.

Transport & Logistics

This sector deals with all sorts of vehicles and their different purposes – the cars and motorcycles we drive, the lorries that transport goods, the trains and buses that travel across the country, even the aeroplanes that arrive and depart from our airports. All of these vehicles require skilled mechanics to keep them running, drivers to operate them safely, and organised people behind the scenes keeping everything to schedule. Many jobs involve manual and mechanical skills, however many roles deal with the public, so people skills are important too. Job roles: Vehicle technician, bodywork repairer, rail engineering technician, lorry driver, baggage handler. Salary: Starting between £12,000 and £17,000 a year. Qualifications: Apprenticeships and Foundation Degrees.

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Want to find a course in one of these sectors? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you who’s offering what in your local area.

41 41

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Useful Stuff

Spotlight on the EAST OF ENGLAND ÂŁ110 billion

(amount the region contributes to the UK economy every year)

There are 5.6 million people living in the region There is a 77.2% employment rate in this region (compared to 74.4% nationally)

20,000 Over 20,000 people work in publishing in this region

274,000 Over 274,000 employees in the East of England work in the retail sector

12%

of the UKâ&#x20AC;&#x2122;s finance and accountancy jobs are in the East of England The East of England is the gateway to Britain, with 3 international airports

430,000 Number of businesses in the East of England

...AND SO MUCH MORE! 43

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Your region There’s a lot going on in your region, here you can find out more about the opportunities in the East of England

Cambridgeshire and Peterborough

WELC OME TO TH EAST E OF EN GLAN D

Key colleges: Cambridge Regional College, College of West Anglia, Hills Road Sixth Form College, Huntingdonshire Regional College, Long Road Sixth Form College, National Extension College, Peterborough Regional College. Key universities: University of Cambridge, University Centre Peterborough. Cambridge is famous for the University of Cambridge and punting down the River Cam! It is true that the student population and tourism are important, but one of the main forces in the local economy is high tech business. The Cambridge area is home to 900 high tech businesses, a which provide around a quarter of employment. In Cambridgeshire as of lots are there So people. 48,000 around employs industry the whole opportunities for techies here! Peterborough is also vital to the area’s economy as a growing city. British Sugar is a famous Peterborough brand still employing lots of locals and national travel agent Thomas Cook has their head office in the city. city, Tesco and Debenhams have also relocated distribution centres to the leavers. school and es graduat for meaning there are lots of opportunities Key cities: Cambridge, Peterborough. Key employers: NEC Philips UK, Subway UK, Cambridgeshire County Council, British Sugar, Thomas Cook. 14-19 prospectuses: www.cambscoursefinder.com, www.peterboroughcoursefinder.com

Bedfordshire ford College, Bedfordshire Key colleges: Barnfield College, Bed College, Luton Sixth Form College. fordshire. Key universities: University of Bed employment here both directly and London Luton airport provides lots of area. Employing around 8,000 by bringing lots of big employers to the jet and Thompson airways Easy people the airport is also a reason why to travel and tourism jobs but s lead This have their headquarters here too. r service too. also lots of opportunities in custome in the motor industry you’re also in d este inter are and If you love cars local manufacturers and provide lots luck! Autoglass and Vauxhall are large and drink also plays a role with of employment and opportunities. Food e) and Jordan’s Cereal based here. Whitbread (the owners of Costa Coff Key cities: Bedford, Luton. ort, Vauxhall Motors, Whitbread. Key employers: London Luton Airp

Norfolk Peterborough

Cambridgeshire Bedfordshire Hertfordshire Essex

Suffolk

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Norfolk

Suffolk Otley College, Suffolk New Key colleges: Lowestoft College, College, West Suffolk College. y. Key universities: Suffolk Universit n spaces and countryside. Suffolk, like Norfolk, has lots of ope on agriculture. There However the economy is not reliant energy production, le is a big focus on offshore renewab ing food & drink and thriv as well particularly at Lowestoft, as tourism industries. of employment Suffolk’s urban centres are also full biggest financial the of opportunities. The region has one est urban area bigg The pe. service industries outside Euro transport and and n ratio inist adm for re of Ipswich is a cent ing centre with grow also a distribution for the whole region. It’s ple. peo ,000 310 a catchment population of around Key city: Ipswich. Greene King, Birds Eye, Key employers: Branston Pickle, Suffolk County Council. e.org.uk 14-19 prospectus: www.future4m

Key colleges: City College Norwich, College of West Anglia, East Norfolk Sixth Form College, Easton College, Great Yarmouth College, Paston Sixth Form College. Key universities: University of East Anglia, Norwich University College of the Arts. Norfolk’s population is expected to hit 860,800 in 2012, which may seem a lot, but for such a large area it means that the historically dominant industry of agriculture is still going strong. As you’d expect food manufacture is a huge industry in the region with Bernard Matthews, Britvic and Unilever all important employers. The vast natural heritage in the region also brings in plenty of tourists. Norfolk also has a growing 65+ population; this means lots of opportunities in health and social care too. In the main city of Norwich there are big name companies providing job opportunities: Aviva, the RAC and Virgin Money are all based in the city. Key city: Norwich. Key employers: Aviva, Bernard Matthews, Unilever, RAC, NHS. 14-19 prospectus: helpyouchoose.org

Hertfordshire

Regional College, North Key colleges: Hertford kland’s College, West Hertfordshire College, Oa Hertfordshire College. rsity of Hertfordshire. Key universities: Unive ated for all kinds of job Hertfordshire is ideally situ of the working population % 25 opportunities. Around se n for their jobs! It’s this clo here commute to Londo that s, link ort nsp tra nt excelle proximity to London, and al attractive for large nation make Hertfordshire very up, ies. The Hilton Hotel Gro pan and international com , ons po ers eth Wh Pizza Hut, Total Oil, Tesco, TK Maxx, ed bas ies pan com the of some Olympus and Sanyo, are ries ust business across all ind here showing there is big in the region. ries. es in the creative indust There are also opportuniti dia me of hub are here and Elstree studios are based lude: made in Hertfordshire inc s film the of me So . activity and t igh Kn rt Wars, the Dark the Harry Potter films, Sta e if lots of opportunities her are re The s. Sherlock Holme or TV. you want to work in film St. Alban’s, Watford. Key places: Hertford, Hilton, Nestle. Key employers: Tesco, w.hertschoices.org.uk 14-19 prospectus: ww

Essex Key colleges: Chelmsford College, Colchester Institute, Epping Forest College, Harlow Colle ge, Palmers College, Seevic College, South Essex College, Writ tle College. Key universities: Anglia Ruskin Univ ersity, The University of Essex. Essex is another county that benefits from being close to London. Many people commute into the capital, with a large amount working in financial services . As the London economy grows this is likely to have positive impact on jobs in the area, with construction and transport ben efitting. Stansted International Airport is a large source of employment as it brings in visitors from around the world. Over 10,000 people are employed here and there is a knock on effect on the hospitality industry too. Retail is also a vital source of employment with the Lakeside shop ping centre, one of the country’s largest, catering to local shop aholics needs! Key places: Chelmsford, Colchest er, Southend-on-Sea. Key employers: Stansted Internatio nal Airport, Lakeside Shopping Centre, Britvic. 14-19 prospectus: www.i-essex.co.u k

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In The East of England... The East of England’s economy is worth over £100 billion each year, making it an exciting place to start your career ... SIZE OF THE EAST OF ENGLAND WORKFORCE IN EACH INDUSTRY (TOTAL 2,871,900)

Size of the East of England Workforce in Each Industry Agriculture, forestry and fishing Mining and quarrying Manufacturing Electricity, gas, steam and air conditioning Water supply; sewerage, waste management Construction Wholesale and retail trade; repair of vehicles Transportation and storage Accommodation and food service activities Information and communication Financial and insurance activities Real estate activities Professional, scientific and technical activities Administrative and support service activities Public administration and defence Education Human health and social work activities Arts, entertainment and recreation Other service activities 0

Average Pay in the East Of ENGLAND Full-time workers £494.50 (Weekly) £12.36 (Hourly)

Male

full-time workers £535.50 (Weekly) £12.95 (Hourly)

100000

200000

300000

400000

500000

East Of England Workforce Qualifications E OF E NVQ level 4 + - 28.5% NVQ level 3 - 15.4% Trade Apprenticeships - 4.4% NVQ level 2 - 17.6% NVQ level 1 - 15.6% Other Qualifications - 8.2% No Qualifications - 10.4%

Female

full-time workers £432.10 (Weekly) £11.42 (Hourly)

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...AND ENGINEERS MEET THEIR FUTURE. For potential engineers with drive, ambition and ability, Welbeck is where potential turns into bright futures as Officers in the Armed Forces or Civil Service. • One of the UK’s top performing Sixth Form Colleges • 98% of students from Welbeck were offered a place at University in 2011 • Tuition funded by the MoD • En-suite accommodation • Annual technical bursary of £4,000 at University For more information visit www.dsfc.ac.uk or join us on

Apprenticeships within Serco Apprenticeships within Serco are key as we recruit the new talent we need to continue delivering high quality services. Apprenticeships are available in numerous diverse sectors within Serco as we continue to grow the scale and breath of the programme. We do all we can to make sure apprentices get maximum learning from the job and are supported through their studies and into employment. Serco improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public service, including health, education, transport, science and defence. Our private sector customers are industryleading organisations in a wide variety of markets. We have nearly 50 years’ experience of helping our customers achieve their goals. Many want us to improve their productivity and service quality. Others need us to support their rapid growth. Government customers face crucial issues such as economic development, congestion, security and climate change. They value the innovation and passion we bring to these challenges, and the collaborative, flexible and imaginative way we work. Serco is a values-led company with a culture and ethos that is at the heart of everything we do. We give our people real

Aeronautical Apprentices, RNAS Yeovilton

responsibility, allowing them to put their ideas into practice and to truly make a difference for our customers and the public. Our people strategy is at the heart of our approach, it’s designed to ensure we continue to have the people and expertise we need to face today’s challenges and those ahead of us. It recognises that a good business depends on good people. This drives our commitment to support our national Apprenticeship programme which has enabled us to recruit some exciting new talent into the business. Our approach has made us one of the world’s leading service companies and our vision is to be the world’s greatest. Our service ethos means that our customers come back to us again and again. These long-term relationships help us to meet their changing needs and to do what we do best... ..bringing service to life.

At Serco we find that apprentices are motivated, flexible and loyal. They bring increased productivity, improved competitiveness and a committed, competent workforce.

Motor Vehicle Apprentice, RAF Cranwell

Current Apprenticeship Programmes within Serco Aeronautical – Avionic

Customer Service

General Engineering Craftsmen

Mechanical Building Maintenance

Aeronautical – Ground Radio

Digital Satellite Communications

Ground Support Equipment Technician

Motor Vehicle Maintenance

Aeronautical – Mechanical

Electro-Technical

Quality Assurance -Health and Safety

Plumbing

Bike Mechanic – Barclays Cycle Hire London

Electro-Mechanical

Health and Social Care

Project Engineering

Boilermaker

Electronic Systems Engineering

Horticulture

Project Management

Building Services

Electrical Systems Engineering

IT Support Technician

Shipwright

Business Administration

Engineering Maintenance

Leisure and Tourism

Support Services

Childcare

Facilities Management

Life Guard

Aircraft Survival Equipment

Contact Centre Operations

Finance

Management

Team Leading

Custodial Care

Fitness Instruction

Marine Seamen – Deckhand

Warehouse Management

apprenticeshipvacancymatchingservice.lsc.gov.uk

Lesley Watson, UK Apprenticeship Manager, Serco

•

Chair Apprenticeship Ambassador Network SouthWest of England, National Apprenticeship Service

To apply for a Serco Apprenticeship log-on to the Apprenticeship Vacancies Website

Apprenticeships@serco.com

Lee Carrick looks forward to the future with a Serco Apprenticeship Lee Catterick, turned his life around when he was given the opportunity to train as a horticulture Apprentice. Lee is just one of the young people to take up the Apprenticeships offered by our grounds maintenance team at the London Borough of Newham, in association with agricultural college Capel Manor. Leaving school at 13, Lee got in with a ‘bad crowd’ and spent a year in prison. Now, he enjoys his work and looks forward to the future: “The best bit of my Apprenticeship? Getting up and going to work – doing something that gives me a feeling of self-worth. As an Apprentice I’m learning a skilled trade, a recognised trade, and I’m earning while I’m learning. All in one. The bonus is there’s a qualification.” The Senior Supervisor and Lee’s mentor John, says: “Lee is enthusiastic about whatever we ask him to do. I think he will be a credit to himself and the Apprenticeship scheme.” The horticultural industry as a whole desperately needs skills to be passed down to the next generation. “A lot of people are already coming up to retirement age and we will lose their skills,” explains John. “Through apprentices those skills are passed on and shared. Our apprentices are full-time, they’re part of the team and do a vast range of jobs.”

Our UK and Ireland Apprenticeship Footprint 2012

Throughout Serco, we appreciate the potential of young people and place great significance on providing them with the opportunities to develop the skills and experience necessary to enter work. We are delighted to be offering these opportunities, which are exciting for the people involved and the company, as we look to recruit the new talent we need to continue delivering high quality services for all our customers.

Christopher Hyman Chief Executive, Serco Group

Apprentice Varty Completes the Apprenticeship in Customer Services As part of our commitment to employee development the Apprenticeship in Customer Service is offered to all employees enrolled in The Listening Academy which is an adviser development programme offered to contact centre staff in Serco. Matthew Varty was one of the first employees at our site in Newcastle to complete his Apprenticeship in Customer Service.

Apprentice Team Building 2011: International Fire Training Center

This is what Matthew and his Team Manager had to say: Matthew said, “I was really keen to progress so I often came in early or stayed late after shifts to work with the assessors – who were really helpful. They helped me through my Numeracy and Literacy assessments as well as the Key skills and communication workbooks. I’m really pleased to have been the first person on the Newcastle site to have passed this. I feel I have achieved a lot and I’m really looking forward to getting my certificate.” Matthew’s Team Manager Scott High said, “I’m really proud that Matthew is the first person on site to complete his Apprenticeship. He’s been really enthusiastic throughout the process and has consistently displayed great customer service skills – something which is starting to rub off on his colleagues. Well done Matthew!”

www.serco.com

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Breckland District Council www.breckland.gov.uk Broadland District Council www.broadland.gov.uk Great Yarmouth Borough Council www.great-yarmouth.gov.uk Kingâ&#x20AC;&#x2122;s Lynn and West Norfolk Borough Council www.west-norfolk.gov.uk

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The College of West Anglia www.col-westanglia.ac.uk 01553 761144 Crown College www.crowncollege.co.uk 01702 341169 East Norfolk Sixth Form College www.enorf.ac.uk 01493 66 22 34 Easton College www.easton.ac.uk 01603 731200 Epping Forest College www.epping-forest.ac.uk 020 8508 8311

Otley College of Agriculture and Horticulture www.otleycollege.ac.uk 01473 785543 Palmers College www.palmers.ac.uk 01375 370121 Paston College www.paston.ac.uk 01692 402334 Peterborough Regional College www.peterborough.ac.uk 0845 8728722 SEEVIC College www.seevic-college.ac.uk 01268 756 111

Great Yarmouth College of Further Education www.gyc.ac.uk 01493 655 261

South East Essex College www.southessex.ac.uk 0845 52 12345

Harlow College www.harlow-college.ac.uk 01279 868000

St Elizabeth College www.stelizabeths.org.uk 01279 843451

Hertford Regional College www.hrc.ac.uk 01992 411400

Suffolk New College www.suffolk.ac.uk 01473 382200

Hills Road Sixth Form College www.hillsroad.ac.uk 01223 247251

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Huntingdonshire Regional College www.huntingdon.ac.uk 01480 379100

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Long Road Sixth Form College www.longroad.ac.uk 01223 507400

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Bedford College www.bedford.ac.uk 01234 291000

Lowestoft College www.lowestoft.ac.uk 0800 854 695

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Bedfordshire College www.dunstable.ac.uk 0845 355 2525

National Extension College www.nec.ac.uk 0800 389 2839

Chelmsford College www.chelmsford-college.ac.uk 01245 293009

New College Stamford www.stamford.ac.uk 01780 484 300

City College Norwich www.ccn.ac.uk 01603 773311

North Hertfordshire College www.nhc.ac.uk 01462 424242

Colchester Institute www.colchester.ac.uk 01206 712000

Oaklands College www.oaklands.ac.uk 01727 737 080

Ipswich Borough Council www.ipswich.gov.uk Mid Suffolk District Council www.midsuffolk.gov.uk St Edmundsbury Borough Council www.stedmundsbury.gov.uk Suffolk Coastal District Council www.suffolkcoastal.gov.uk Suffolk County Council www.suffolkcc.gov.uk Waveney District Council www.waveney.gov.uk

Careers Box www.careersbox.co.uk Jobcentre Plus www.jobcentreplus.gov.uk Mymar Training www.nvqtrainingeast.org National Apprenticeship Service www.apprenticeships.org.uk Skill www.skill.org.uk UCAS Progress www.ucasprogress.com

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