Open Doors - South East, Summer 2012 by Open Doors Media Ltd

Open Doors – The Regional Training Prospectus

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South EAST edition

Issue 5 - Summer 2012

ISSN: 2046-1577

Issue 5 | South East Edition | Summer 2012

Apprenticeships · Careers · Jobs · Training · A-Levels · College · UNI

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Hello, we’re Open Doors... ... and this is our Regional Training Prospectus, here to help you decide what to do next. 2012 is an exciting Olympic year! But it’s doubly exciting for school leavers like you, as you take that next step towards your dream career. Whether you want to start earning qualifications and money with an Apprenticeship, get a taste of the working world with employer funded study, carry on learning at sixth form or college, or go to university, this Regional Training Prospectus will help you make the right decisions and choices. In this issue we will profile some of the biggest sectors in your region and explain how to take the first step to a career in the ones that interest you. We’ll also explore employment trends in your area and take a look at some remarkable true stories of young people who have had success after leaving school. There’s a lot to sort out before September so we’ll give you a guide to all of the confusing qualifications out there and will answer some of the most common questions or concerns you might have too.

The future is in your hands ... right here in this prospectus. So turn the page and let’s get started!

QR Codes

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S FIND UCEBOOK ON FA

A QR (Quick Response) Code is a smart way to head straight to interesting websites, lots of colleges and providers have one, and using them couldn’t be simpler. All you have to do is download a QR Code reader app for your smartphone. Then launch the app, hover your phone over the code, and your phone will take you straight to the website you need. Give it a try with Open Doo rs Media’s very own code now!

Throughout this Prospectus, you’ll see lots of facts and figures about our regio n and its sectors. We get them from the Offic e for National Statistics, various Sect or Skills Councils and industry experts. It’s all official stuff, there’s no Wikipedia where we’re invol ved!

Open Doors – Summer 2012 - South East edition Publisher – Karl Mason karl@opendoorsmedia.co.uk

Design – Studio Belly Timber hello@studiobellytimber.co.uk

Editor – Stan Neal editor@opendoorsmedia.co.uk

Distribution/Subscriptions distribution@opendoorsmedia.co.uk

Business Development – Simon Bell simon@opendoorsmedia.co.uk

To contact us: 01765 694120 | info@opendoorsmedia.co.uk

ISSN: 2046-1577

All material is copyrighted both written and illustrated. Reproduction in part or whole is strictly forbidden without the written permission of the publisher. All images and information is collated from extensive research and along with advertisements is published in good faith. Although the author and publisher have made every effort to ensure that the information in this publication was correct at press time, the author and publisher do not assume and hereby disclaim any liability to any party for any loss, damage, or disruption caused by errors or omissions, whether such errors or omissions result from negligence, accident, or any other cause.

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COntents The perfect place to start, jump straight to any section that instantly appeals or keep turning the pages and continue reading – it’s all here to help you find your dream career

The Intro Bits

Careers Insight

07 school leavers problem page

17 Motor vehicle sector

Make sure you’re ready to leave school, take a look at some of the problems you might face

10 Qualifications table

21 Customer service & admin sector

See how different qualifications add up, and how they compare

12 Life Stories

Past and present students tell us all about their experiences and how they succeeded

Love cars? There are lots of careers on offer

Learn the skills that can be applied to almost every area of business

25 Sport & fitness sector

How about a healthy career helping people stay fit?

29 Manufacturing sector

It’s about making things we need, from food and medicine to petrol and clothing

33 Health & social care sector

If you’ve got a big heart, put it to good use in a caring career

37 Imagine a career...

r icle secto h e v r to o p17 M

We give you a heads-up on the other sectors out there, which we’ll cover in later issues

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Here’s how it w orks Eve

ry term we publish a new issue of Open Doors tha t covers five sectors in giving you a good idea detail, of what a career in these sectors would be like. Do sector you’re keen on isn n’t worry if the ’t one of the five – you can find a brief overview of in the ‘Imagine a career every sector ’ article or if you head to www.opendoorsmedia.c cover five different sector o.uk. We’ll s in detail in the next iss ue, so look out for us nex t term. If there is anything else you would like us to cover, or you just want to say hel email at editor@opendo lo, drop us an orsmedia.co.uk. We wa nt to make sure we cov you need to plan your futu er everything re! Happy reading, and hope you have a great ter m.

Useful Stuff 43 Spotlight on the south east All about your region

52 More helpful stuff

Useful links, contact details and more – because you can never have too much information

54 Free downloads

Want more top notch careers info? Get downloading with Open Doors

e er servic m o t s u C p21 or min sect d a &

r ess secto n t i f & t p25 Spor

ial th & soc l a e H 3 3 p tor care sec

g sector n i r u t c a f u p29 Man

Sussex Coast College Inspiring futures : Changing lives

With mounting environmental concerns over energy use, conservation is more important than ever. The Sussex Coast College Energy Centre commercial facility has been created to meet current and future market sector skills needs for renewable energies. Renewables

gas

wateR

electRical

health & safety

This facility is part of the College’s continued commitment to the green agenda, and educational led regeneration, and we aim to meet the needs of learners and employers from the local and wider community. This unit also includes the facilities for operatives to renew trade licences. The Energy Centre can offer courses such as: ACS (CORGI) accreditation | 17th Edition | PAT testing | Unvented Hot Water | Biomass | Solar Domestic Hot Water | Part P | PV | Sustainable Energy for Construction | Water Regulations | Rainwater Harvesting | Carbon and Energy Management | SMART Meters and Solar Thermal for Installers. For more information: E: energycentre@sussexcoast.ac.uk P: 01424 852968

BRAND NEW motoR vEhiclE cENtRE Sussex Coast College Hastings is relocating its successful Motor Vehicle Centre from its current site in Bexhill, to its new home at Ore Valley campus just outside Hastings town centre. The new facility will provide: • • • • • • • •

An improved learning and teaching experience 8 x 3 tonne 2 post lifts 1 x 5 tonne 4 post lift 1 x brake rollers 1 x head light beam machine 1 x tyre remover with arm assist 1 x compressor 1 x wheel alignment system We will also concentrate more on the following areas: For more information: • Electric & Hybrid Technologies E: motorvehicle@sussexcoast.ac.uk • Diagnostics P: 01424 733819 / 01424 442222 • Customer service

For a full list of courses please visit our website at: www.sussexcoast.ac.uk 01424 442222

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School leaver problem page

Going into sixth form, college, an apprenticeship, university or the world of work? Leaving school is an exciting time but sometimes you might face big decisions or dilemmas along the way, take a look at our problem page to make sure youâ&#x20AC;&#x2122;re prepared...

11,000+

500,000

275,000+

70%

Diplomas are achieved every year!

(number of apprenticeship starts in England each year)

800,000

There are more than university places in the UK each year

Around 70% of 16 year olds choose to remain in full time education

(number of school leavers and graduates who enter the job market each year)

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School leaver problem page

In our previous issues we covered some of the common questions you had about which options to take when you leave school and how to apply for them. Now you have a plan it’s time to consider some of the problems you may encounter and, more importantly, how to avoid them!

Key Dates You don’t want to miss any deadlines or important days. Here are some

important dates for your diary...

26th July 2012 – University offers must be replied to by this date. 16th August 2012 – A-Level results day. 23rd August 2012 – GCSE results day. 3rd September 2012 – New academic year. most education and training It’s also important check the key dates for whatever route you’re taking, s. Make sure you know deadline looming providers have easy to use websites and will warn you of any nt dates, you may enrolme different have colleges many , when you have to be available. For example enrol! and go actually you until have a place but that’s useless

School Leaver Check List Speak to your school careers adv isor – This seems obvious and by this poin t in the year it is likely that you have already spoken to your school advisor, but if even if you know exactly what you’ re doing it can’t hurt to get an expert opinion. Your careers advisors are there to help you and going along for a chat may raise issues you hadn’t even thought of. Consider all the available options – Again at this point you’ve probably explored a few different avenues, or have applied for your dream course, but a back-up plan is always useful. For example, if you don’t get the grades you need to get on your course, is there a diffe rent type of qualification you can do to get into the industry you want to? There may be other colleges or providers who offer the same course too and it’s fine to go to open days at different places even if you’ve already applied elsewhere. Think about money – ‘Money makes the world go round’ is a cheesy catchphrase - but it’s true. Money is a big issue no matter what route you take: if you’re doing an Apprenticeship, you get paid, but need to consider possible travelling expenses; if you’re doing a further education course the old EMA fund ing system no longer exists; if you’re goin g to university you will be in control of your own household budget! Many students get part-time or summer jobs to help fund their studies, could this be an option for you?

Useful Links Website for www.apprenticeships.org.uk – Apprenticeship vacancies. ut schools, www.ucasprogress.com – All abo iders. prov ing learn ed -bas colleges and work er education high and y ersit Univ uk .ac. www.ucas courses. The best careers www.opendoorsmedia.co.uk – site on the web.

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Dilemmas, concerns and problems...

Here are some of the issues students have with the most common school leaver routes. But if you do a bit of preparation and make use of the resources available there’s nothing to worry about!

UCAS and University Problem: You’re worried you won’t get the grades you expected and may have to go through clearing. Solution: Every year A Level results day is all over the news with the clearing process in complete pandemonium and gazillions of disappointed students. However in reality the process is really straightforward. If you’re unsuccessful with your first choice offer, but meet the conditions for your second choice, you will be accepted there. If you fail to meet the conditions for either choice you can get a place through Clearing. Even if you miss your required grades its worth checking if the institutions that offered you places will accept you anyway, especially if you’re just short of the mark. Going through Clearing allows you to look at all of the courses that still have places. You may use Clearing if you didn’t receive any offers, missed your grades or want to turn down the offers you have received. Through Clearing you can speak to as many universities and colleges you want, so you can decide what course you want to do, but you can only accept one course. Clearing is nothing to be scared of; thousands of students get places through the system every year! Alternatively you can always ask your teachers about repeating your A Levels or even getting them re-marked.

Part-time jobs

er or higher education, and Problem: You want to stay in furth re worried about money. you’ but up, have an ideal course lined available for further and Solution: There are funding options bursaries and scholarships; nt higher education through governme ify for these still have qual t don’ who however many students many students is a part-time money worries. A popular option for or a summer/temporary job. e your studies provide you Not only will part-time work alongsid too - many employers CV with money but it looks good on your rtant as education impo as be to e rienc consider workplace expe job sites out there with partand qualifications. There are lots of cash, so get your CV extra time roles for students who need orking or just taking a netw of bit a g doin ider online, but also cons are never actually jobs of CV round small local businesses. Lots nesses if they busi l loca g askin advertised, there’s no harm in t trade are always uran resta the like s strie indu need extra staff and looking for new people!

Apprenticeships Problem: You’ve heard all about Apprenticeships, and would like to do one so you can get paid and qualified, but you can’t find any vacancies. Solution: More and more young people are interested in Apprenticeships, and we gave you the info on how to apply for an Apprenticeship in our last issue. Obviously your first port of call should be www.apprenticeships.org.uk and the online vacancy matching service, which lists all of the available opportunities. You don’t have to leave your search there though, why not do some networking? Ask your friends, relatives, teachers and careers advisors, if they know any local employers or providers who can help you find an Apprenticeship. Alternatively if you have a part-time job you could always ask your current employer to take you on as an Apprentice! It sounds strange but lots of people who do Apprenticeships already have jobs, because of the benefits to the employee and the employer. You get qualified and your employer doesn’t have to pay anything for the training if you’re 18 or under.

A Levels and Sixth Form

Problem: You’re not sure you’ve mad e the right choices for your A-Levels, and you don’t know whether to stay at your schools sixth form or go elsew here. Solution: After getting your GCSE results, or just having a change of heart, you may want to do different A Levels from the ones you have previously chosen. Sometimes the best thing to do is allow time to adapt and get used to the course. However if you have the necessary GCSE grades you should be able to chan ge before term starts without any problems. Most schools and colleges don’t allow you to change after a certain point in the term, but if you really want to change the best thing to do is talk to your teachers. As mentioned in the college enrolmen t section it is common to have offers from more than one place. Hopefully you will have been to both college and sixth form open days so you should have a good idea of what both are like. It’s really a choice betw een the size and independence of a new college, or sixth form, or staying where you already know the teachers and have friends. There is no set answer about whic h is best, it really depends on what you think is best for your future.

College Enrolment

to go, or how to enrol. Problem: You’ve got places at several colleges but you’re not sure where you want to do it, you may have places at more than where or do, to want you course Solution: If you’ve been unsure about what ely normal and colleges understand that your situation may one college, or a place at sixth form and college available. This is complet the autumn term of year 11. Once you have decided which in course your for have changed since application, especially if you applied and inform them of your decision. course you want to do contact the college(s) you won’t be attending nt days at colleges can be hectic. Once you have been It’s really important that you enrol on your chosen course in time, as enrolme enrol and when enrolment is. Though each college is to need you what you telling offered a place most colleges will send you a letter t information and qualification documents, with you when you different you may need photo identification, references, loan/fee paymen contact if you are unsure about what you need and where can you go to enrol. Most colleges have phone hotlines or email addresses you need to go.

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Qualifications explained Did you know that completing an Advanced Apprenticeship is the same as getting an A level? There are lots of different qualifications â&#x20AC;&#x201C; hereâ&#x20AC;&#x2122;s how they compare. Remember that within any one level, qualifications can cover a wide mix of subjects, and take different amounts of time to complete. Entry Level

Level 1

Level 2

Level 3

LEVEL 4-8

Entry Level Certificates

5 GCSEs (grades D-G)

5 GCSEs (grades A*-C)

A Levels

Foundation Degree

Skills for Life

BTEC Introductory Diplomas and Certificates

Intermediate Apprenticeship

Advanced Apprenticeship

Higher Apprenticeship

Functional Skills at entry level (English, maths and ICT)

OCR Nationals

BTEC First Diplomas and Certificates

BTEC Diplomas, Certificates and Awards

Diploma of Higher Education

Awards, Certificates, and Diplomas at entry level

NVQs at level 1

NVQs at level 2

NVQs at level 3

HND, HNC

Foundation Diploma

Higher Diploma

Advanced Diploma

GCE in applied subjects

For expert training – in real careers...

‘HTP is Grade 1 Outstanding’ Ofsted

Whether you’re just starting out, are looking for an Apprenticeship, or if you want to gain extra vocational qualifications, talk to HTP today. We’re your number 1 choice for expert career training – whatever your age or level of experience – in Hospitality & Catering, Cheffing, Management, Customer Service, Business Admin, Retail, Sales, Cleaning Services and Childcare. Many short courses also available.

Call us now on: 08443 244 144 or Isle of Wight: 01983 533926 www.htptraining.com

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Life Stories Hard working apprentices win awards Alex Burns Course: Plumbing, Level 3, Advanced Apprenticeship Nescot College Plumbing Apprentice, Alex Burns saw his ingenuity and hard work recognised on Monday 5 September when he was awarded the John Coleman Trophy for overall winning apprentice at the Surrey County Scholars and Apprentices Awards at County Hall in Kingstonupon-Thames. A further ten students received Surrey County Apprentice Awards in recognition of their hard work and outstanding achievements, including fellow Nescot apprentices Chris Miller, who works for Sutton and Surrey Water Ltd, and Joe Sheridan, who works for Abacain Ltd. For Alex, who works for Hollands Heating and Plumbing, and has overcome significant obstacles in his determination to pursue his chosen route to success, the award was confirmation of the benefit of hard work and initiative. Interested in becoming an Apprentice? For more information call Nescot on 0208 394 8400 or visit www.nescot.ac.uk

HTP Training works for Tony Each year thousands of people embark on an Apprenticeship to start or progress their chosen career. An Apprenticeship will provide you with the opportunity to achieve nationally recognised qualifications that will make a real difference to your future prospects and career. HTP Training has very high success rates; in fact 87% Tony at work at UKSA of Apprenticeships were completed last academic year. We’ll work with you to find employment and adapt training to you and your employers needs. We know the issues that those embarking on their first career can face and we will guide you to your full potential. Not to mention that Ofsted has graded HTP as outstanding and one of the best in the UK. Tony Wyeth joined HTP Training in March 2009 as he was keen to become a chef but didn’t have a job. HTP secured a work placement for him at UKSA in Cowes on the Isle of Wight, a globally recognised professional watersports and yachting training establishment. His manager recognised that he was ‘a natural cook’ and he was enrolled onto a Professional Cookery Apprenticeship Just over two years later Tony has now achieved his Apprenticeship and Advanced Apprenticeships; he now has much more responsibility and has recently been promoted to ‘Shift Leader’. Completing his Apprenticeship has made Tony more confident as a person and is looking to undertake further study in management when he has more experience. If you’re currently employed we would be delighted to meet you and your employer to discuss your requirements. If you’re not - don’t worry. Contact us to discuss your needs and get you started on an Apprenticeship. Just call 0844 3244144.

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Get careers off to a great start Jill Wright, Director at Kirk Newsholme, an accountancy, taxation and business advisory practice based in Leeds which this year took on two AAT apprentices, says ‘We have benefited from the Apprenticeship route because in the current climate many very bright and capable students have taken the decision to train in a work environment’. The two apprentices, Katie and Jamie, both left college with A-levels. Katie says ‘I took the apprenticeship route because I felt it had much more to offer than going to University. It works perfectly for me as it provides a good balance between work life and learning.’ They are progressing well through their apprenticeship, attending the BPP centre in Leeds for one day per week. The other days are spent in the office or out at clients’ premises and are supported by senior members of staff, developing their technical skills, background knowledge and personal effectiveness. Jamie was considering going to University to become an accountant but after being offered the job at Kirk Newsholme, decided to start the apprenticeship. Jamie says, ‘The apprenticeship entailed fully paid study as well as a full time job, so not only would I be getting free education and job experience, I was going to earn money. As I aspired to be an accountant my business sense kicked in! My college experience at BPP has been superb with knowledgeable, supporting tutors easing me through the lectures’. Visit bpp.com/apprenticeships Or call London & Croydon: 0845 485 1770, rest of the UK: 0845 485 1771

Sam says ‘I do’ to an apprenticeship Sam Bristow, 21, is completing an advanced apprenticeship in Business Administration through Central Sussex College. However, it’s not just any old nine to five – Sam’s job sees him helping to organise every aspect of the weddings and civil partnerships that take place across West Sussex, including acting as an usher at ceremonies held at Crawley Register Office. Sam says apprenticeships weren’t really promoted at school, so he had no idea you could go to college to learn industry specific skills and earn money at the same time. He says: “Many of my friends have finished college or university and struggled to get a job, having no real experience of the world of work.” Sam hopes his apprenticeship with West Sussex County Council will lead onto a higher apprenticeship, as he aspires to go into management. He says: “Not only am I earning a wage, but I am also gaining qualifications and skills that I can take anywhere. One of the best things about an apprenticeship is the chance to benefit from everyone else’s working experience too - I am getting expert advice every day from my colleagues without even thinking about it.” For more information on apprenticeships available at Central Sussex College, visit www.centralsussex.ac.uk/apprenticeships or call 01293 442205.

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Life Stories Marketing Apprentice, Arron Polton, is ready for anything I have been deaf in my left ear since the age of three. Because of this I used to speak loudly, without realising. This caused me problems in my education, because teachers and students thought I was being rude. Deep down I always knew I had the potential to thrive in the business world and this encouraged me to keep aiming high. When I finally applied for a 1st Diploma Business course and was accepted, I was thrilled - I finally had a chance to build my confidence and achieve something in my life. I then progressed onto a level 3 BTEC National Certificate in Business and got a double distinction: equivalent to two A levels. It was the happiest moment of my life. I started my apprenticeship in Business Administration at Sussex Coast College Hastings in June. I have settled into the Marketing Team well my colleagues provide great support and I have won Advanced Apprentice of the Year Award this year. I feel the apprenticeship has helped me tremendously by inspiring me to enter the world of marketing and gain all the knowledge and experience I can. Nowadays people describe me as optimistic, outgoing and approachable. This is the opposite of how I was during my school life, but these days I am a much more confident person and am ready for any challenges that come my way. www.sussexcoast.ac.uk Tel: 01424 442 222 Sussex Coast College Hastings Station Plaza, Station Approach, Hastings East Sussex TN34 1BA

Ideal Young Gardeners Chichester College was one of only six colleges in the UK invited back for the second Ideal Home Show 2012 Young Gardeners of the Year competition, held in association with The Prince’s Foundation for the Built Environment. They were delighted to be awarded a gold medal and trophy for Best in Show. The news was announced by celebrity gardener David Domoney in the presence of HRH The Prince of Wales. A Prince’s Trust spade was presented to the team and Prince Charles was then given a tour around the show gardens, pleased to see our students’ hard work. Budding designers from Level 3 Horticulture Diploma worked together to create a garden that celebrated the rough with the smooth. Curves flowed throughout with a variety of recycled materials, promoting sustainable planting and landcraft (such as willow weaving and a flint wall) in an urban context. Notable features were the grass armchair, ‘insect hotel’ and waterfall made from a chiseled ash tree trunk cut down ‘due to overcrowding’ by the college Arboriculture team. It also incorporated a sculpture courtesy of Artistic Blacksmithing students at the college. The team had just one week to build and plant their garden outside Earls Court. During this time they were are monitored and supported by David Domoney in preparation for the judging panel. This is a very prestigious competition to win which demonstrates the high quality of the designs produced by students on the Horticulture Diploma at Chichester College. More information on Horticulture and other courses at Chichester College can be found on www.chichester.ac.uk or by calling 01243 786321 www.idealhomeshow.co.uk/young-gardener-ofthe-year-competition

CIVIL ENGINEERING & QUANTITY SURVEYING APPRENTICESHIPS

Apply Online from May 2012!

BAM Nuttall is a dynamic company offering a full range of civil engineering services. The key to our success is the ability to take on technically challenging, complex projects and deliver them with ease.

ARE YOU LOOKING FOR AN EXCITING CAREER….

A career with BAM Nuttall is not like any other career! We give our people as much free dom and involvement in all aspects of a project at the earliest stage. From day one you will be working with our experienced team and will be able to make an instant contribution to the running of our £multi-million project s.

ADVANCED APPRENTICESHIP IN CIVIL ENGINEERING

a Civil Engineer or a Quantity Surveyor. Our Apprenticeship will give you the opportunity to train as either Join us as an apprentice and after 2 We will tailor the qualification and site placement to your option. begin your career in one of the most - 3 years you’ll gain a nationally recognised qualification ready to exciting industries around!

WANT TO APPLY? For more information or to apply visit our website www.bamnuttall.co.uk/trainingtraineeship.html where you’ll see a link to the online application form. You can apply for the BAM Nuttall Apprenticeship Programme from 1st May 2012. Please note, for an application to be considered you will need to attach your CV.

If you have any questions regarding the programme or applying please contact Rebecca Richards on 0121 561 6559 or alternatively email rebecca.richards@bamnuttall.co.uk.

Visit our website to download a course guide

Fast Forward >> Your Future with Reading College

Come and join a thriving college. We offer high quality vocational courses to get you into employment or university. We have strong links with employers in the region and specialise in Apprenticeship training.

Course Enquiries: 0800 371 434 Website: www.reading-college.ac.uk

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Careers Insight

Motor Vehicle Sector There are around 570,000 people working in this sector in the UK

ÂŁ20,000 per year

(potential earnings of vehicle repair technicians)

There are over 200,000 employees in vehicle sales

50,000 The UK is home to 8 Formula One teams, employing 50,000 people

Why not consider a career working in the motor vehicle industry?

Automotive manufacturing contributes ÂŁ6.5 billion to the UK economy

There are 70,000 firms in this sector in the UK, of these: 14,000+ are in Vehicle Sales 39,000+ are in Light Vehicle Maintenance 9,000+ are in Parts Distribution 17

Careers Insight

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Motor Vehicles There are 32 million vehicles on the UK’s roads, and all of them need to be serviced, repaired, bought and sold. That’s where the motor vehicle industry comes in… The motor vehicle sector deals with all aspects of cars, vans and motorcycles – selling them, fixing them, servicing them and even rescuing stranded drivers. There are lots of career paths on offer, from technical to customer-service based roles – it all depends on what interests you. The good news about this sector is that vocational training is the best way to get into it, though academic routes, such as engineering degrees are a possibility. Here are the main areas within the motor vehicle sector – there are vocational routes into all of them.

Maintenance and repair

One of the most popular areas, maintenance and repair is about keeping cars roadworthy. These technicians service, fix and replace parts of all sorts of vehicles. They can work in independent garages or as part of dealerships, say working on just BMWs. Some technicians specialise in things like electrics or motorcycles. Starting salary: ranging between £13,000 and £20,000 a year.

Body and paint

Body and paint technicians fix cars that have been damaged in accidents. Body work can be sorting out rust or dents and scratches and paint work is about sprucing up after to make everything look like new again. You need a good eye for detail and an understanding of vehicle bodywork in these roles. Starting salary: ranging between £13,500 and £18,000 a year.

Roadside assistance

When someone’s car breaks down on the side of the road, it’s the roadside recovery technician who comes to the rescue. They either fix the car onsite or safely tow it back to a garage and need a high level of technical ability. Workers in this role may also need to available for on-call services. Starting salary: ranging between £13,000 and £16,000 a year.

Fitting

Motor vehicle fitters repair and replace parts on cars, like tyres, batteries, brakes and exhausts while the customers wait. Workers in this role will also need to advise customers on simple maintenance issues. They can work in fast-fit centres, dealerships or alongside motor vehicle technicians. Starting salary: ranging between £12,000 and £15,000 a year.

Parts operations

This area is about selling car parts to the public – dealerships, motor vehicle technicians and everyday customers. It’s a customer-service based role that requires good organisation to process payments, manage inventory, advise customers, and more. Starting salary: ranging between £9,000 and £14,500 a year.

Sales

This is about selling cars, which involves broad knowledge of cars and negotiation skills. It’s also about understanding people – sales people need to find the car that’s right for the customer, and have the confidence to seal the deal. Starting salary: ranging between £10,000 and £15,000 a year, plus commission.

SOUTH EAST Focus If you’re interested in this career, than the South East is a great place to be. Our region has the most employers in this sector of all the English regions. It’s also the fastest growing, so there will be plenty of opportunities for young people with training.

Fast facts:

• Our region accounts for 19% of the UK sector workforce. • The sector here is forecast to grow by 17%. • There will be more and more jobs in sales and customer service roles. • The sector is looking for 52,400 more employees over the next five years.

Start learning!

Want a course in the South East? Then turn to page 52 to find out how to access your local 1419 prospectus. It will tell you who’s offering what course in your local area, or you could visit www.opendoorsmedia.co.uk

Careers Insight

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Get Qualified

CASE STUDY

There are plenty of vocational courses in this sector...

Emily is working towards her goal

Apprenticeships

Working at Mill Road Garage as a mechanic, Emily Hopkins is a Reading College Automotive Engineering student who is currently gaining work experience and professional skills through an Apprenticeship.

Apprenticeships are the recommended route into this sector. You’ll get a job with an employer and do half of your learning on the job, and half in the classroom with a college or training provider. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2: • Roadside Assistance and Recovery • Vehicle Body and Paint Operations • Vehicle Fitting • Vehicle Maintenance and Repair • Vehicle Parts Operations • Vehicle Sales.

Advanced Apprenticeships

Advanced Apprenticeships are equivalent to A Levels, but like Apprenticeships are advantageous for practical roles. Historically Advanced Apprentices have progressed significantly in the industry and many have gone on to become supervisors or managers, because of the hand-on practical nature of the sector this is a good route to take. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 3: • Roadside Assistance and Recovery • Vehicle Body and Paint Operations • Vehicle Fitting • Vehicle Maintenance and Repair • Vehicle Parts Operations • Vehicle Sales.

A Levels

A Levels can either lead to university or a Foundation Degree, which are explained below, but which ones are right for you depend on what role you want to do. Most people take the vocational routes into the motor industry, but you could do the more practical Foundation Degree after A Levels or study something like mechanical engineering at university.

Foundation Degrees

A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment. They are university-level qualifications and are equivalent to the first two years of an honours degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college. They are available in a range of subjects, from motor vehicle performance to mechanical engineering, and are a good way to get qualified and gain experience.

Emily, 19 years old and from Caversham, has a passion for engines, admitting “I have always wanted to be a mechanic and, one day, even run my own garage.” Emily is making small steps towards that goal everyday. Having started at Reading College in Sept 2008, Emily studied Engineering full-time until the end of the 09/10 academic year, when she started an Apprenticeship. Since then she has completed her NVQ Level 2 and is now on the Advanced Apprenticeship programme. Before college Emily attended Chiltern Edge School, who helped her with her application to Reading College. She says that she wanted to come to come to Reading College due to the wide range of courses and being located so close to Reading town centre makes it very convenient. At the moment, Emily is doing servicing, cambelt, suspension and brake jobs but is keen to gain skills with electrics. She feels that learning theoretical skills in college and practical skills in the workplace will give her the balance needed to become a great mechanic. For more information call: 0800 371 434 or visit www. reading-college.ac.uk

Vocational Qualifications

Vocational qualifications offer a more practical learning programme, which relates directly to specific job roles or sectors. There are loads of different types but here are some key ones to look out for: • NVQs • BTECs • Diplomas (These are available at multiple levels, you can see where they rank on our qualifications table on page 10) Many of your local colleges and training providers offer vocational qualifications in this sector. To see who offers them in your region check out www.opendoorsmedia.co.uk and take a look at some of our online profiles.

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COULD AN APPRENTICESHIP BE THE KEY TO YOUR FUTURE?

CHILDCARE Work in a Nursery, Pre-School or Infant

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CUSTOMER SERVICE & ADMIN Sector

86% Statistics show that 86% of customers stop using companies when they receive bad customer service. You could be vital to your company’s success or failure.

97%

(percentage of businesses that say they rely on admin)

74% £20,725

per year (average full-time administrators wage in the UK)

There are 1,331,000 ‘specialist’ administrators working in the UK

of customers are prepared to pay extra for good service

Take a fantastic first step on the career ladder…

140,000 (the number of admin job openings expected by 2017)

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CUSTOMER SERVICE & ADMIN It’s more than a sector – customer service and administration help drive businesses forward in all industries. Learn these skills and you’ll be very, very employable… Customer service

You’ve probably heard the phrase ‘the customer’s always right’. Any business that wants to be successful has to keep its customers happy, and that’s what customer service is all about. From helping a shopper find the right size at Topshop to answering customer queries at a BT call centre, customer service jobs come in all shapes and sizes. For this career, you need to be good with people and able to help them with any questions or problems they might have. You’ll also need to learn your organisation’s products and services inside and out. It can be a very rewarding career – you’ll get satisfaction every time you help a customer. Entry-level roles: customer service representative, call centre operator, plus lots of other jobs (such as retail) involve customer service. Starting salary: ranging between £12,000 to £18,000 a year. Career progression: With experience, you could become a team leader or manager, which could lead to a higher salary. Customer service skills are transferable to other careers too.

SOUTH EAST Focus As in other parts of the country, customer service and admin skills are used in most industries, from healthcare and IT to travel and media. That’s why customer service apprenticeships are so popular in our region.

Fast facts:

• 88% of businesses in this region say administration is crucial to their business. • The demand for new recruits with customer service skills is growing here. • 82% of people have a customer service or administrative element to their work.

Start learning!

Want to find a course in the South East? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you who’s offering what course in your local area, or you could visit www.opendoorsmedia.co.uk

Administration

Businesses can’t function without administrators – in fact, 97% of organisations say that administration is crucial to their success. Administrators are responsible for running the daily operations of the office. They answer the phone, input data, keep schedules, type up letters and anything else that needs to be done. They’re an important part of business, which is why there are over 5 million of them in the UK. For this career, you’ll need to be organised and have good computer skills. Since administrators are needed in most organisations, you could work across many sectors. You could be a receptionist in a record company, or help run the office of a national charity. Whatever you do, you’ll be learning skills that will help you progress in your career. Entry-level roles: Administrative assistant, office junior, personal assistant, office secretary Starting salary: ranging between £15,000 to £20,000 a year. Career progression: Admin is a great way to get in with a company and move up the ladder. Admin skills are transferable to many other careers as well.

Get a Job There are many admin and customer service roles that don’t require previous experience or qualifications. If you’re interested in admin, then look for office junior, receptionist and administrative assistant vacancies. If you’re interested in customer service, working in any high street shop or a call centre will give you real experience. Once you’ve got a job, you can start working towards workbased qualifications like NVQs. Your employer could even help turn your job into an Apprenticeship. The benefits: You’ll get on the career ladder and start earning money – you’ll also be in a good position to pick up work-based qualifications.

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Get Qualified There are plenty of vocational and academic courses relevant for this sector...

Apprenticeships

There are several Apprenticeships available: customer service, contact centres, and business & administration. In all of them, you’ll learn on the job while attending a college or training provider on day release, and earn the right qualifications that will help you progress. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2: • Business and Administration • Contact Centres • Customer Service • Sales & Telesales.

Advanced Apprenticeships

Advanced Apprenticeships are equivalent to A Levels, but like Apprenticeships are advantageous for practical roles. Advanced Apprenticeships help you become more qualified whilst gaining employment experience. You can build on all of the above Apprenticeships; all of these frameworks are NVQ level 3: • Business and Administration • Contact Centres • Customer Service • Sales & Telesales. You can also do a Higher Apprenticeship, NVQ level 4 in: • Contact Centres.

A Levels

A Levels can either lead to university or a Foundation Degree, which are explained below. Most employers will value your personality most of all, but certain subjects do give you skills that could be useful in this sector. Here are some recommended A Level subjects, which could set you in the right direction: • Business Studies • English • ICT.

Case Study Paul is building on his qualifications FNTC Training believes in not only providing learners with qualifications that will assist them in their current role but will also help them to move forward in their careers. Paul Lees was a member of the Customer Service Team at Garmin when he commenced his Level 2 Customer Service Award. “Doing the qualification with FNTC helped raise my profile within my department and the company as a whole”, Paul said. “I was made aware of a position becoming available within the company for a Quality Associate and I believe the manner in which I achieved my qualification gave me an edge in the application process. I am now planning to build on my qualification and work towards a Level 3 qualification to help me in my new career in Quality and Compliance.” “Kerry, my FNTC Assessor, knew a lot about the industry and was able to provide me with lots of guidance as to what I needed to do to achieve the goals set out within the qualification. I learnt a lot from Kerry’s experience which has enabled me to grow and further my skills within customer service. It has also enabled me to support and help others.” For more information on how FNTC Training can help develop your career, call 02380 866664 or visit www.fntctraining.co.uk

Foundation Degrees

A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment. They are university-level qualifications and are equivalent to the first two years of an Honours Degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college. You can do a Foundation Degree in Customer Service Management.

Vocational Qualifications

Vocational qualifications offer a more practical learning programme, which relates directly to specific job roles or sectors. There are loads of different types but here are some key ones to look out for: • NVQs • BTECs • Diplomas. (These are available at multiple levels, you can see where they rank on our qualifications table on page 10) Many of your local colleges and training providers offer vocational qualifications in this sector. To see who offers them in your region check out www.opendoorsmedia.co.uk and take a look at some of our online profiles.

Useful links

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SPORT & Fitness SECTOR 16-24 year olds make up 24% of the employees in this sector

Sporting industries employ 2% of all UK workers

More than 2 million people volunteer to get involved in sports every week. It’s a good way to get ahead with a sporting career!

58% Of the workforce in this sector is female

£30,000

per year (You could be earning more than this as senior staff)

Don’t want to be stuck behind a desk? Get paid to enjoy your hobbies ...

What do employees in this sector do? Sport and Recreation – 311,200 employees Health and Fitness – 43,200 employees Playwork – 126,600 employees Outdoors – 21,900 employees

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SPORT & FITNESS You don’t have to be a world-class athlete for a career in sport. With the build-up to London 2012, now’s the perfect time to get involved in this booming sector… Many people think the only way you can get a career in sport is to become a professional athlete or a PE teacher – but this couldn’t be further from the truth. For example, behind every professional football player are the people running the club, maintaining the pitch, training the players, keeping the spectators safe and so on – and that’s just football. This sector is about more than just sport – it’s about promoting health and fitness, helping people enjoy the outdoors and public health. No matter what your interests or physical abilities are, there’s a rewarding career path for you. Here are some of the main areas within this thriving industry – you can take a vocational route into any of them.

Exercise & Fitness

This is about helping people stay fit and healthy, and includes roles like personal trainer, fitness instructor, yoga instructor and swimming teacher. You could work for a gym or leisure centre, or be self-employed and choose your own hours. All types of people need fitness instructors, from children to the elderly or high level athletes.

Coaching

Coaches are needed to teach skills and techniques at all levels, from beginner to professional. They help teams and individuals train to reach their full potential. Coaches need to get a special qualification recognised by their sport’s national governing body. These roles vary greatly depending on the sport and skill level, volunteering is a good way to get started in this career.

Playwork

Playworkers organise and lead play activities for children (aged between 4 and 15) in after-school clubs, play schemes and youth clubs. This is one of the job roles in which you can use take a Foundation Degree to get ahead.

Activity Leadership

Outdoor activity instructors help people enjoy themselves in the great outdoors. They lead a wide range of expeditions and trips, such as walking, hiking, canoeing and rock climbing. You need good people and leadership skills, and to be a natural with young people to be a successful activity leader.

Spectator Control

Event stewards and marshals make sure crowds are safe and under control at matches and other large events. You can do an NVQ in spectator safety, some of the key areas include: teamwork, conflict management and dealing with emergencies.

Operations

It takes all sorts of people to run a leisure centre or gym, from leisure centre assistants and managers to cleaning and maintenance staff. Sports management can include anything from making sure the facilities are maintained properly to making sure everything financial is in order too.

What will I earn?

For all of these areas, salaries start around £12,000 and can rise to £25,000 with experience and qualifications. Senior staff could earn more than £30,000.

South East Focus Most of the sport and fitness employees are aged between 16-24- so you’ll fit right in! The sector is about to get bigger too, the world’s biggest sporting event, The Olympic Games, is going to be held in London in 2012; they’re going to need a lot of employees to keep it running smoothly! The 2012 Sport England initiative will bring bigger opportunities and budgets to the South East.

Fast facts:

• New coaching bursaries are now available in the South East. • The ‘Personal Best’ programme, inspired by the London 2012 Olympics provides even more opportunities.

Start learning!

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Get qualified! How to get your foot in the door...

Apprenticeships

The Apprenticeship in active leisure and learning covers a wide range of career paths, whether you’d like to coach, be a fitness instructor, lead outdoor activities or run a leisure centre. You’ll learn on the job while attending a college or training provider on day release, and earn the right qualifications that will help you progress. So even though this is the only NVQ level 2 Apprenticeship framework in the sector it can take you a number of directions: • Active Leisure and Learning.

Advanced Apprenticeships

A Levels

A Levels can either lead to university or a Foundation Degree, which are explained below, but which ones are right for you depend on what role you want to do. As there are so many varied careers in the industry, from coaching to operations, no single subject is right for everyone, but here are some which could set you in the right direction: • Biology (Human) • Leisure Studies • Sport and Physical Education.

Foundation Degrees

They are university-level qualifications and are equivalent to the first two years of an Honours Degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college. They can be done in playwork and youth studies.

Case Study Ian aims high Once a gang member at a very young age, Ian Perkins 21, knows only too well the tragedy of taking the wrong path in life and losing friends due to crime and unrest. Looking for his second chance in life and to prove wrong those people who once doubted him, Ian’s determination and will to succeed led him to Lifetime. Enrolling into the Lifetime Fitness Academy and with the support of tutor Mark Pemberton, Ian successfully completed his Level 2 Fitness Instructor Apprenticeship; not only could Ian earn while he learned, but he was able to gain ‘on the job’ skills and a true understanding of the industry. Ian says: “I have turned my life around, influenced people and shown never to give up on anyone. In the space of just 20 months I have come from “just an apprentice” to becoming the youngest ever Health and Fitness Manager of the largest Fitness First club in Europe. I have received two awards from my employer on consecutive months, which has never been achieved by anyone in the company. I always aimed high from the very start and never gave up on that goal.” A bright future awaits Ian; he now teaches ‘PT Business’ courses and has worked hard to establish himself in the fitness industry. “Eventually I want to have a say in how the industry is run. I feel that my passion behind health and fitness can influence change; my ambition is to aim high!” For more information please get in touch T: 0870 120 1207 W: www.lifetimetraining.co.uk/looking-for-a-job E: fitness@lifetimetraining.co.uk

Vocational Qualifications

Vocational qualifications offer a more practical learning programme, which relates directly to specific job roles or sectors. There are loads of different types but here are some key ones to look out for: • NVQs • BTECs • Diplomas. (These are available at multiple levels, you can see where they rank on our qualifications table on page 10) Many of your local colleges and training providers offer vocational qualifications in this sector. To see who offers them in your region check out www.opendoorsmedia.co.uk and take a look at some of our online profiles.

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N R EA E YOU L I H W

N R A LE ship! e c i t n e r p p with an A

Apprenticeships are work based training programmes for anyone over the age of 16. They give ambitious young people like you the chance to get out into the real world and start a career after leaving school, and you will earn a salary too.

ffer… Apprenticeships on o tration • Business & Adminis • Childcare • Customer Service ousing • Distribution & Wareh nology • Engineering & Tech

• Health & Social Care • Marine • Motor Vehicle • Retail

This training programme has been a great opportunity to build on my skills and expertise and really put into practice everything I’ve learnt.

Call: 0800 783 2545 Email: enquiries@pgon.co.uk Visit: www.paragonskills.co.uk Ref: BDM 106/GE/OD/04/11

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MANUFACTURING SECTOR

25%

Manufacturing makes up 25% of the UK’s economy

2.5

MILLION

There are 2.5 million people in the industry in the UK!

£34 billion (the annual sales of the UK Chemical Manufacturing Industry) Automotive manufacturing contributes £6.5 billion to the UK economy

£26,205 per year (average wage in the manufacturing sector)

57%

(percentage of employers reporting hard to fill vacancies) skilled employees are needed!

Government and industry giants are trying to encourage more females to get into science and manufacturing!

The UK’s Pharmaceutical Industry is the 4th largest in Europe

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MANUFACTURING From the cars on the motorway to the clothes in your wardrobe, many of the things we rely on have been manufactured. Manufacturing is all about making things on a massive scale: cars, TVs, clothes, metal, planes, food, pharmaceuticals, fuel…it’s a very important industry. While lots of manufacturing companies have moved abroad, the UK still competes as the sixth largest manufacturing country in the world, employing 2.5 million people. Here are some of the biggest areas:

Automotive

This can be anything from individual vehicle components to entire working vehicles. The UK is home to Nissan’s manufacturing base, with the Sunderland plant producing almost one in every four cars made in the UK. Nissan is the largest volume passenger car manufacturer in the country and has been one of Europe’s most efficient car plants for the last 8 years.

Defence

The defence industry is one of the most important clusters of high-tech manufacturers of military vehicles, equipment and components. Defence is big business and is one of the areas that UK companies are known for around the world. Defence manufacturing employs around 300,000 people in the UK, with an annual turnover of £35 billion!

Chemical & Process

This industry turns raw materials into useful high street and industry products. These processes are very scientific and include plastics, pharmaceuticals, food and drink, artificial fibres and other man-made synthetic products. Work in this industry can involve developing existing processes or creating new materials.

Electronics

The design and production of electronic systems and components, including: semi-conductors, communications technology, consumer electronics, computers and other IT equipment. The UK electronics industry is the fifth largest in the world in terms of production and a large amount of this is down to the specialities in advanced components and technologies.

Metals

Manufacturing jobs There are many career paths in the sector. The type of work depends greatly on the area of man ufacturing. Here are some example entry-level positions, which could be as part of a variety of the above manufacturing areas: • Assembler: Fitting components together to mak e a finished product. For example, fixing microchips into circu it boards. Staring salary: starts at £13,000. • Materials technician: Testing the behaviour of materials und er different conditions to eliminate faults. Starting salary: ranging between £14, 000 and £17,000 a year. • Process operative: Involved in the manufacturing proc ess, from reporting machine faults to feeding raw material s into machines. Starting salary: ranging between £14 ,000 and £19,000 a year.

South East Focus and diverse Manufacturing in this region is a large rmaceuticals, pha ive, mot auto e, employer. Aerospac ental technology, are advanced engineering and environm jobs in the South ide all areas of manufacture that prov in manufacture lved invo get to East. It’s an exciting time more to e hom now is ey Surr here, for example r regions like othe in res cent al ition trad than rs manufacture Manchester.

The production and distribution of a range of metals. This area can be broken down to the main areas of production, fabrication and recycling. With lots of new technology in metals production (to help the industry become more efficient and environmentally friendly) new skills are needed so young people like you are in demand.

Fast Facts

Building Products & Process

Then turn to page 52 to Want a course in the South East? 9 prospectus. It will find out how to access your local 14-1 local area, or your in se tell you who’s offering what cour uk .co. edia rsm doo you could visit www.open

The production of building products, coatings, extractives, glass, printing and paper, and furniture. As this manufacturing sector covers such a range of products lots of different skills are needed, including: technicians, engineers, logistics operatives and scientists.

manufacturers. • 19% of the UK’s pharmaceutical ributes £3.3 billion cont East th • Manufacturing in the Sou to the UK economy each year.

Start learning!

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Get Qualified There are lots of vocational routes into this sector...

Apprenticeships

Apprenticeships cover a wide range of job roles in manufacturing – you could be helping to make anything from furniture and glass to cars and paper. You’ll get a job with an employer and do half of your learning on the job, and half in the classroom with a college or training provider. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2: • Building Products Occupations • Ceramics Manufacturing • Coating Occupations • Extractive and Mineral Processing Operations • Furniture, Furnishings & Interiors Manufacturing Industry • Glass Industry Occupations • Laboratory Technicians • Metals Processing • Paper and Board Manufacture • Polymer Processing and Signmaking • Print & Printed Packaging • Process Technology.

Advanced Apprenticeships

Advanced Apprenticeships are equivalent to A Levels, but like Apprenticeships are advantageous for practical roles. Advanced Apprenticeships help you become more qualified whilst gaining employment experience. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 3: • Building Products Occupations • Coating Occupations • Extractive and Mineral Processing Operations • Furniture, Furnishings & Interiors Manufacturing Industry • Glass Industry Occupations • Laboratory Technicians • Metals Processing • Paper and Board Manufacture • Polymer Processing Operations • Print & Printed Packaging • Process Technology.

A Levels

A Levels can either lead to university or a Foundation Degree, which are explained below. Most employers and universities value practical and scientific subjects; these demonstrate you would be able to develop skills relevant to the industry. Here are some recommended A Level subjects, which could set you in the right direction: • Biology • Chemistry • Design & Technology • Physics • Textiles.

Foundation Degrees

A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment. They are university-level qualifications and are equivalent to the first two years of an Honours Degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college. They are available in a range of subjects, from manufacturing technology to processing.

Vocational Qualifications

Case Study Sam Preston – Apprentice Plant Technician, Mars Chocolate UK “I have always been interested in engineering and manufacturing, and was delighted to join Mars Chocolate UK in 2010. I work at the Slough chocolate factory, where I get to work on some of the biggest chocolate brands in the UK, including Mars, Snickers, Galaxy and Maltesers. “Undertaking an apprenticeship has given me the opportunity to learn practical skills in the workplace and achieve qualifications, which are recognised by business and the manufacturing industries. My biggest achievement to date was completing my NVQ level 2 in Operations and Maintenance, which I worked really hard to achieve. “The structure of the apprenticeship has provided me with a career focus and direction for the future. I spend one day a week at college and four days at the factory, rotating through different placements, learning new skills and working on mechanical and electrical maintenance tasks to support the reliability of the factory. Every day is different so you never know what the day will bring. “Mars pays for all of my training, which in the first year was a full time college course. They also provide resources, and I receive plenty of support from my team and line manager at the factory. “I am looking forward to completing my apprenticeship in 2014. I really enjoy working for Mars and there are plenty of opportunities for the future. I would like to remain in the business and continue to progress my career. “If you want a career in manufacturing or engineering, an apprenticeship is a great route into the sector, as it enables you to stay in education and gain further qualifications whilst obtaining practical skills and work experience. My apprenticeship was advertised locally, so I would advise people to find out what apprenticeship opportunities are available in their local area.” To find out more about careers in the food industry: Visit: www.tastesuccess.co.uk Email: tastesuccess@fdf.org.uk Call: 020 7420 7140 Or Like: Taste Success on Facebook

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are you looking for a rewarding, long-term career in a growing sector? an apprenticeship in social care could be the answer â&#x20AC;&#x201C; earn while you learn! Social care is a growing sector and one that offers increasing opportunities for progression. Skills for Careâ&#x20AC;&#x2122;s bespoke career pathways e-tool lets you explore where an apprenticeship in health and social care can lead and see case studies from those who work in the sector. Go to www.skillsforcare.org.uk/careerpathways for more information visit: www.skillsforcare.org.uk/apprenticeships

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HEALTH & SOCIAL CARE SECTOR

350,000 There are over 350,000 nurses in England!

The NHS is the largest employer in Europe, with over 1.3 million staff There are expected to be between 24% and 82% extra jobs in the care sector by 2025

1.52 1.56

MILLION MILLION Workers in healthcare in England

Workers in social care in England

(two of the biggest sectors in the UK)

Over 835,000 Brits visit their GP practice or practice nurse each day

Advanced Dental Technicians earn between £28,000 and £37,000 per year

£33,436

per year (salary of senior health visitors)

Keep reading if you want a rewarding, important career…

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Health & Social Care It’s one of the biggest sectors in the UK. It’s also your chance to start a rewarding, challenging career that helps people live healthy, happy lives. If you’ve got a big heart and want to work with people, then a career in health and social care could be for you. This sector is about keeping people healthy, happy and looked after – and it takes all sorts of job roles to do this, from nurses and care assistants to administrative assistants and IT specialists. Healthcare is an essential part of our society, which means that there’ll always be jobs on offer for qualified people. In fact, this is one sector that continues to thrive during recessions. Here are some of the main areas in the sector, along with the entry-level job position that could be your first step on the career ladder.

Allied health professions

Healthcare science

Childcare

Nursing and midwifery

People who specialise in a specific area, like speech and language therapists, radiographers, occupational therapists and psychologists. The work of these professionals varies greatly depending on their skills, whether you’re good at science, the arts, sports or psychology, there is something for you.

The scientific side to it all – includes pharmacists, biomedical scientists and laboratory assistants. Healthcare scientists play a vital role in the prevention, diagnosis and treatment of a range of medical conditions. Technological advances make this a very exciting area to work in..

Childcare is an important career. Workers in this sector have to have the necessary skills to help children grow emotionally, physically and socially. As with most sectors job roles vary greatly, from managerial positions to hands on assistants. The typical working day for someone in this sector will largely depend on the age of the children they care for and whether or not they are based in a school, day-care centre, or at the childs home.

Dental

There are a range of roles that are important to the dental team. Dentists, dental nurses, hygienists, technicians and therapists are all vital to providing dental care. Some will be employed or partners in a dental practice or based at NHS hospitals. With the growth of private dental care many working in this area are very well paid.

Health information

The people who help process, store and analyse patient information and medical records – medical records clerk, clinical researcher, IT professionals. This is one of the fastest growing areas in the NHS as technology improves and more emphasis is place on keeping accurate records of patients.

The largest group of staff in the NHS nurses play a vital role in assisting doctors and consultants. A caring persona is vital as the nurses have to reassure and care for patients. Midwifery is one of the most rewarding job roles in the healthcare profession due to the key role they play in assisting mothers before, during and after birth.

Social care

Social care workers and personal assistants help a variety of people, ranging from those with disabilities to the elderly. They assist these groups in maintaining their independence and live fuller lives. Many of these workers visit patients in their own homes and provide support in a variety of settings.

Wider healthcare team

The NHS is a huge organisation that has to make sure all hospitals and health centres are well maintained, and that those in their care have all of their needs met. The wider healthcare team includes all the other jobs that keep the NHS running smoothly, like technicians, porters, gardeners, caterers, cleaning staff, etc.

South east Focus Salaries Most people in this sector work for the NHS, where an entry-level position will earn you between £13,000 and £14,000 a year. With a level 2 or 3 qualification, you could be earning £16,000. The more experience you pick up, the more you’ll earn.

are eight million people in the South East Our healthcare sector makes sure the led -skil high t mos the rest of the UK, we’re the healthy and cared for. Compared to few next the over ng 121,000 people retiri workforce of all. And with more than ified recruits. qual g, youn for and years, there’s a dem

Fast facts: • • • • •

d in this sector in the South East. There are 240,100 people employe of vacancies in this sector. Our region as the highest number English health sector workforce Our region accounts for 15.7% of the y 35 people in our region. There’s one health employee for ever en. 79% of the workforce here are wom

Start learning!

out how land? Then turn to page 52 to find Want a course in The East of Eng t wha ring offe ’s who you tus. It will tell to access your local 14-19 prospec uk .co. edia rsm doo pen w.o ww visit could course in your local area, or you

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sector! Get into the career in this sector – relevant work There are lots of pathways to a experience is one of them…

Volunteering

There are lots of volunteering opportunities in health and social care, and this type of experience could qualify you for a fulltime position or boost your application for a course. Visit www.volunteering.org.uk or www.do-it.org.uk to search for opportunities near you.

Work experience

The NHS trusts in your area will be able to arrange work experience placements. Simply ring them up and ask to speak to someone in their HR, voluntary services or education and training departments.

Get qualified! Apprenticeships

If you’re aged 16 or over, you could take an Apprenticeship in health and social care and get a job with an employer. You’ll do half of your learning on the job and half in the classroom with a college or training provider. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2: • Health and Social Care • Pharmacy Assistants & Technicians • Support Services in Healthcare.

Advanced Apprenticeships

A Levels

A Levels can either lead to university or a Foundation Degree, which are explained below. Most employers and universities will value subjects that demonstrate you have solid base level knowledge and would be able to develop skills relevant to the industry. Here are some recommended A Level subjects, which could set you in the right direction: • Biology (Human) • Health and Social Care • Physical Education.

CASE STUDY A route into the care sector Sian Hendry was recruited to take on an apprentice’s role within a team who provide care for customers with mental health issues who live in a supported housing complex of self-contained apartments. Prior to undertaking the apprenticeship, Sian had waitressed for a number of years after completing her GCSEs and a university access course in media. She soon realised that she would prefer to take up a paid vocation that offered on-the-job and skills training, rather than just a qualification. Sian’s role is varied. She relishes the combined day’s study at college, with four days of on-the-job training. The course gives her an overview of health and social care and she is tasked with live assessments that enable her to reflect on her practical experience. On a daily basis, she can be helping customers to manage their appointment schedules, identifying signs of health deterioration and ensuring their health and safety. Sian believes that for a role in care you need empathy and patience towards others. The apprentice role has helped her to build personal confidence and gain a better understanding of mental health. For more information about social care apprenticeships visit www.skillsforcare.org.uk/careerpathways or email info@skillsforcare.org.uk

Foundation Degree

You can also do a Foundation Degree in health & social care. A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment. They are university-level qualifications and are equivalent to the first two years of an Honours Degree. A typical full-time Foundation Degree takes two years to complete, and are different from honours degrees as they usually involve learning in the workplace as well as at university or college.

Vocational Qualifications

s link Usefsfourhelalth.o . rg.uk – Skills for Health

www.skill .uk – Skills for Care. www.skillsforcare.org k – NHS Careers. www.nhscareers.nhs.u S. s.uk - Step into the NH .nh www.stepintothenhs eers in car on te bsi rs.co.uk - We www.socialcarecaree social care. web. k – Careers films on the www.careersbox.co.u s resource. eer car ia.co.uk - Our online www.opendoorsmed

Get careers off to a great start. New BPP Apprenticeships. Apprenticeships with BPP are designed to accelerate careers and businesses, whilst equipping people with the real-world skills and knowledge to flourish from day one. We offer innovative and continuously updated curricula as well as flexibility on how, when and where to train to balance work responsibility with study. BPP Apprenticeships include: Accounting Business and Administration Customer Service Payroll Leading and Management Learn how BPP can accelerate you or your business towards an ideal training solution. Call: 0845 485 1770 (London & Croydon) 0845 485 1771 (rest of the UK) Visit: bpp.com/apprenticeships

YOUR AMBITION REALISED.

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Imagine a Career...

92%

The NHS is Europeâ&#x20AC;&#x2122;s biggest employer â&#x20AC;&#x201C; with over 1.3 million staff

of job vacancies require IT skills

2.5 million people are employed in manufacturing in the UK

293,000 Around 293,000 people work in agriculture in the UK

The UK retail industry is the 3rd largest in the world

Construction provides employment for 2.35 million people in the UK

678,000

people work in creative industries in the UK Over 1.1 million people are employed in financial services

270,800 There are 270,800 chefs in the UK

1/5 Engineering makes up 1/5 of the UK economy

There are loads of opportunities right on your doorstep, find your perfect career...

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Your career, your choice Wondering what other careers are out there? Here are some of the other sectors in your region... Creative, Digital & Media

Armed Forces

Britain’s armed forces – the Army, Royal Navy, RAF and MoD – all invest a lot in their personnel to give them an education that’s relevant in the civilian world as well as in the services. They all offer Apprenticeships so recruits can earn nationally recognised trade qualifications alongside their regular training. For example, a cook for the Royal Navy could also complete a chef Apprenticeship. Each organisation offers different schemes, so visit their websites for more details. Salary: Starting around £13,400 the first year, with excellent benefits and progression. Qualifications: The armed forces offer Apprenticeships in many areas, including Engineering, Fitting, Maintenance, Cookery, IT, Admin, Marine Engineering and more.

Business & Finance

This sector is about money – saving it, borrowing it, managing it and most of all, making lots more of it. It’s the UK’s most global industry and covers a wide range of services and products that everyone uses like bank accounts, mortgages, pensions, credit cards and insurance. The perk of working with money is that salaries tend to be higher than average. Job roles: Accounts assistant, payroll assistant, admin assistant, bank cashier, trainee accountant. Salary: Starting between £13,000 and £20,000. Qualifications: Apprenticeships in Business & Admin and Financial Services; A-level Traineeships; Foundation Degrees.

Construction

Its more than just bricks and mortar. The construction industry is worth billions and builds the world around us, from hospitals and houses to bridges and football stadiums. One of the most popular ways into this career is the Construction Apprenticeship Scheme, which takes two years for a Level 2 award, and one more year for the Level 3 qualification. To apply, you’ll need to have found an employer that will sponsor you. Job roles: Bricklayer, labourer, joiner, painter and decorator, plasterer. Salary: Apprentices can expect to earn around £8,700 the first year, £11,600 the next, and £15,350 the third year. Qualifications: Construction Apprenticeships; Foundation Degrees.

This sector covers a range of exciting and creative careers in TV, film, graphics, publishing and journalism. Production assistants help out on television and film sets; graphic designers create adverts and billboards; journalists write news stories; publishers print books and magazines; and photographers shoot and edit images. If you thrive on a creative buzz, there’s no better industry to be in. Competition for jobs is high so work experience is highly recommended. Job roles: Graphic designer, web designer, production assistant, editing assistant, photographer assistant. Salary: Starting between £13,000 and £17,000. Qualifications: Apprenticeships in Creative and Digital Media; Foundation Degrees from Creative Writing to Animation.

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Energy & Renewables

This essential sector deals with the utilities we rely on: water, electricity and gas. It also covers waste management and alternative sources of power like nuclear energy, wind power and solar energy. Careers in this sector cover the distribution and supply of gas; the generation and transmission of electricity; the collection and purification of water; the treatment of sewage; and nuclear fuel processing. Apprenticeships are a recognised route into this industry and offer excellent career progression. Job roles: Gas network engineer, gas service technician, wastewater plant worker, process operator, decommissioning operative. Salary: Starting anywhere between £12,000 and £20,000 a year. Qualifications: Apprenticeships in Gas, Nuclear and Utilities; Foundation Degrees, including Power Distribution.

Engineering

At the heart of every technological advance is an engineer. Chemical engineers create new fuels to keep vehicles moving; civil engineers design our railways and roads; and aerospace engineers design the most modern aircraft. Engineers use problem solving, creativity and imagination to come up with answers to problems. The main challenge is doing more with less. How can they make something more cheaply, quickly and effectively than ever before? Engineering is one of the most varied sectors out there, with specialist areas like chemical, mechanical, electrical, aerospace, marine and defence. Job roles: Maintenance fitter, welder, mechanical engineering technician. Salary: Starting anywhere between £15,000 and £18,000 per year. Qualifications: Apprenticeships in Engineering; Foundation Degrees.

Entrepreneurial

An entrepreneur is someone who starts their own business or enterprise, they’re the boss! Entrepreneurs are amongst the most successful people in the world but they have to work hard, be very determined and of course have a money making idea. Businesses created by entrepreneurs are vital to the UK’s economy. Job roles/Salary/Qualifications: All of these things depend on the individual. The beauty of creating your own business is that you don’t need any special qualifications. You might need some help in setting up a business though so head to www.opendoorsmedia.co.uk to see what’s out there to support young entrepreneurs.

Environmental & Land-based

This broad sector offers lots of opportunities to make a difference to the planet, from farming and protecting wildlife to looking after parks and conservation. The main areas within this sector are: Horticulture & landscaping, Agriculture, Animal care, Environmental conservation, and Land-based engineering. Salary: Starting between £12,000 and £18,000. Landscape engineers make between £20,000 and £26,000 a year. Qualifications: Apprenticeships from Animal Care to Agriculture; Foundation Degrees.

Food & Drink

Food and drink is one of the largest industries in the UK – in fact, it even helped pull the country out of the recession. This sector is about taking what’s grown by farmers and transforming it into our favourite foods and beverages. It takes a lot of people working together to make this happen, which means loads of career paths on offer. You could be processing ingredients, fixing machines on the production floor, processing meat, baking cakes or testing quality. Job roles: Production operative, bottling operative, baker, warehouse worker. Salary: Starting between £11,000 and £17,000 a year. Qualifications: Food Manufacture Apprenticeships; Foundation Degree in Food & Drink Management.

Hair & Beauty

This industry is all about helping people look good and feel better about themselves. It’s a booming sector that makes billions each year. There are many different paths within this sector – hairdressing, nail services, beauty therapy, spa therapy – and all of them require common skills: creativity, the ability to work on your feet for long hours, good handeye co-ordination and up-to-date knowledge of what’s in (and what’s out). Job roles: Hairdresser, spa therapist, beauty therapist, aromatherapist Salary: Starting between £13,000 and £16,000 a year. Qualifications: Apprenticeships from Hairdressing to Beauty Therapy; Foundation Degree in Salon Management.

CHILDCARE BTEC Apprenticeships EARN WHILE YOU LEARN! BTEC Apprenticeships

For more info call: 0800 0191867 text: 07500 056121 or email: sacha@b2bengage.co.uk www.b2bengage.co.uk

Apprenticeships

EARN WHILE YOU LEARN! BTEC Apprenticeships

For more info call: 0800 0191867 text: 07500 056121 or email: sacha@b2bengage.co.uk www.b2bengage.co.uk

Like to design, like to make? Make a career out of it. Start a course at the Rycotewood School of Furniture at Oxford & Cherwell Valley College. •

Study at certificate, diploma, apprenticeship or foundation degree level

•

One, two and three-year design-and-make courses

•

Courses start September 2012

Come and see our workshops – call 01865 550 550 to arrange a tour of the workshops and studios. You can meet students, talk to our tutors and get advice. See www.ocvc.ac.uk for course information.

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Transport & Logistics

IT & Telecoms

From mobile phones and satellite TV to broadband and fibre optics, IT & Telecoms are a major part of life – it helps us keep in touch with our friends, stay entertained, conduct business and more. The IT side of things is all about computers and information systems – designing them, developing them, making them, selling them and installing them. Telecoms is a broad term for any technology that transmits information, like phone lines, broadband, TV, mobile phones and satellites. This industry includes internet suppliers, mobile phone companies and the big companies like BT and SKY.

Public Services

In this sector, your work could help other people and improve your local community. Public services are an essential part of our society – education, housing, the police, and the fire service are all services that the government provides for its citizens (that’s you and us). In this sector, you could help organise a community arts programme, work for a housing association or support a teacher in the classroom. Your local council is a large employer in this sector. Contact them directly for job vacancies.

Job roles: IT trainer, helpdesk assistant, telecoms technician, customer service representative. Salary: Starting £16,000 - £20,000 for IT and £12,000 - £15,000 for Telecoms. Qualifications: IT Apprenticeships and Foundation Degrees.

Job roles: Classroom assistant, nursery nurse, admin assistant, youth support worker. Salary: Starting between £13,000 and £16,000 a year. Qualifications: Apprenticeships and Foundation Degrees in Public Services.

Maritime

Retail

Maritime basically involves every industry where business takes place in harbours, at ports or on vessels. Marine engineering is also an area in this sector, which has plenty of job opportunities. This involves designing and constructing both ships and equipment to be used at sea or on the water. This sector remains vital to our economy as the sea remains the best way to bring products and materials into the country. Job roles: Commercial sea fishing, marine leisure, maritime search and rescue, merchant navy, ports and harbours. Salary: Starting salary after completing a marine industry apprenticeship can be anywhere between £12,000 and £17,000. Qualifications: Apprenticeships in Maritime Occupations and Marine Industry; Foundation Degrees.

Retail is about the sale of products and services to consumers (that’s people like you walking around the shops). It covers high street shops, supermarkets, independent shops, large national chains and more. It’s also one of the most fun and young industries out there, with more than one third of the workforce under 25 years old. Whether your strengths are creativity or organisation, there’s a role for you in Retail. The main areas are: store operations, buying, visual merchandising, and management. Job roles: Sales assistant, visual merchandiser, team leader, buyer. Salary: Starting between £12,000 and £18,000 per year. Qualifications: Apprenticeships and Foundation Degrees in Retailing, Employer sponsored traineeships.

This sector deals with all sorts of vehicles and their different purposes – the cars and motorcycles we drive, the lorries that transport goods, the trains and buses that travel across the country, even the aeroplanes that arrive and depart from our airports. All of these vehicles require skilled mechanics to keep them running, drivers to operate them safely, and organised people behind the scenes keeping everything to schedule. Many jobs involve manual and mechanical skills, however many roles deal with the public, so people skills are important too. Job roles: Vehicle technician, bodywork repairer, rail engineering technician, lorry driver, baggage handler. Salary: Starting between £12,000 and £17,000 a year. Qualifications: Apprenticeships and Foundation Degrees.

Travel & Hospitality

This sector helps people enjoy themselves during their free time and holidays. People working in this industry arrange our holidays, cook for us in restaurants, serve drinks at the bar, pamper us in salons, and more. It’s a buzzing, exciting sector with many opportunities to work in the UK and abroad. You could be a chef, a spa therapist or even a member of air cabin crew! While working hours often take place when other people are enjoying themselves (evenings and weekends), many prefer escaping the typical 9-5 lifestyle. Job roles: Travel agent, waiter, trainee chef, air cabin crewmember. Salary: Starting between £11,000 and £16,000 a year. Qualifications: Travel Services and Hospitality & Catering Apprenticeships; Foundation Degrees in Hospitality Management.

Start Learning

Want to find a course in one of these sectors? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you who’s offering what in your local area.

41 41

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Spotlight on THE SOUTH EAST 15% £25,221 Over 15% of England’s health workforce is in the South East

There are more than 8 million people living in the South East Manufacturing in the South East contributes £3.3 billion to the UK economy each year

7,000

There are over 7,000 internationally owned companies in the region

per year (average salary in the South East, above the UK average)

22%

The South East is more than covered in transport links with trains to Europe, international airports and 22% of the UK motorway system The South East is the Gateway to the UK The South East economy is worth more than

£188 billion!

...AND SO MUCH MORE! 43

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YOUR REGION Take a look at some of the major opportunities in the South East

Surrey

Oxfordshire

Key colleges: Brooklands College, East Surrey College, Esher College, Godalming College, Guildford College, North East Surrey College of Technology, Reigate College, Strode‘s College, Woking College. Key universities: University for the Creative Arts, University of Surrey.

College, The Key colleges: Abingdon and Witney y College, Valle l Henley College, Oxford and Cherwel Ruskin College. y, Oxford Brookes Key universities: Oxford Universit University. rich cultural With its world-renowned university and rdshire and Oxfo of t tbea hear heritage, Oxford is the industry ice serv the e Whil stry. indu ist drives its tour a growing also is dominates the local economy, there logy chno biote of ber hi-tech community with a num companies. is vital to the The world famous Oxford University es. There is ness local economy, working with local busi the area, of in firms g lishin also a cluster of print and pub the largest. is s Pres y ersit Univ rd which the famous Oxfo torsport Valley’, Oxfordshire is also at the heart of ‘Mo neering and engi nce home to a cluster of high performa g sites. turin ufac man car motorsport companies and Mini for re cent al glob a is ley Cow The BMW plant at production.

The beautiful countryside here is a stone’s throw from Central London. That combined with its closeness to Heathrow and Gatwick make Surrey a thriving local economy. 25% of Surrey is designated as an area of outstanding natural beauty! This means tourism opportunities but also many people living in Surrey commute to London for work Business is vital too as Surrey is home to 61,000 businesses. There are some huge organisations here and more company headquarters than in any other county in the UK. Key employers: Unilever, SC Johnson and Colgate-Palmolive make up some of large FMCG multinationals here; Samsung, Toshiba and Nikon head-up the electronic heavyweights; and Toyota and Kia make up the motoring giants. 14-19 prospectus: www.ucasprogress.com

turing Ltd, Unipart Key employers: BMW (UK) Manufac stics, Oxford Logi l Exce ncil, Cou Group, Oxford City Logistics, Kraft Foods. ss.com 14-19 prospectus: www.ucasprogre

Buckinghamshire

WELC THE S OME TO OUTH EAST

Oxfordshire

Berkshire Surrey

Hampshire

Isle of Wight

Kent

Sussex

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Berkshire

Buckinghamshire ombe College, Key colleges: Amersham and Wyc Aylesbury College. Buckingham, Key universities: The University of y. ersit Univ New Buckinghamshire e culture with more new This region is known for its enterpris than any other part year each here businesses popping up hamshire is home to the of the country. That’s why Bucking h will be enrolling 18,000 National Enterprise Academy, whic learners over the next 5 years. important sector, Manufacturing continues to be an ers. The regions ‘new work ten in one than e employing mor largest concentration of city’ of Milton Keynes today has the South East. the in es large manufacturing business , GE Healthcare, Citrix, Key employers: Rightmove, Alphatec ick, Martin Baker Aircraft, Pinewood Studios, Volvo, McCorm . and Goodrich Power Systems ss.com 14-19 prospectus: www.ucasprogre

Key colleges: Berkshire College of Agriculture, Bracknell and Wokingham College, East Berkshire College, Milton Keynes College, Newbury College, Reading College. Key universities: The University of Reading, Berkshire is home to some very famo us sites, like Windsor Castle, Ascot racetrack and Reading Festival. All of these sites bring in lots of visitors each year and the area is easily commutable from London. Reading is also a majo r retail centre, which often performs better than larger cities in the UK in terms of high street sales! This region is less dependent on pub lic sector employment than many of its neighbours. There is lots of private investment here reflected by the fact it is home to 13 of the world’s top 30 brands. With a huge concentration of IT companies. Key companies: 3M, AWE, Dell, Cisc o Systems, Fujitsu, Hewlett Packard, Honeywell, Microsof t, Oracle, Panasonic, Sony, Symantec, Verizon, Vodaphone, John son & Johnson Medical. 14-19 prospectus: www.bops.org.u k

Sussex Key colleges: Bexhill College, Brig hton, Hove and Sussex Sixth Form College, Central Sussex College, Chic hester College, City College Brighton and Hove, College of Rich ard Collyer, Northbrook College, Plumpton College, Sussex Coast Colle ge, Sussex Downs College, Varndean College, Worthing College. Key universities: University of Brig hton, University of Chichester, University of Sussex. Sussex is one of the UK’s greenest counties and attracts millions of visitors each year to its stunning Eng lish Channel Coastline. Coastal spot s like the city of Brighton and scenic area s like the South Downs pull in the tourists, which mean plenty of trave l and hospitality jobs. Brighton is the biggest city in Sussex and has remained strong economically through the recession. Brighton has two universities and a medical school, which includes the renowned University of Sussex. The city has a large number of digital and new media businesses, attracting many creatives which is why some call Brighton ‘Silicon Beach.’ Key employers: American express has its HQ here and employs around 3000 people. Local councils are also major employers. 14-19 prospectus: www.myfuturesu ssex.com

Kent t Key colleges: Canterbury College, Hadlow College, K College, Mid-Ken College. Thanet gy, Technolo of College College, North West Kent Key universities: Canterbury Christchurch University, University of Kent. ‘The Garden of England’ is Kent’s proud nickname and tourists flock to Kent each year to see landmarks such as Canterbury Cathedral, Leeds Castle, Dover Castle and the ‘White Cliffs of Dover’. This tourism, and due to large areas of the county being in the London commuter belt, has caused a shift toward a service-based economy with lots of opportunities in travel and hospitality. Kent has a high employment rate of 76%, that’s well above the national average. The Thames Gateway has been a major regeneration scheme which has given North Kent potential for new jobs and reduced journey times to London to 17 minutes.

Hampshire and Isle of Wight Key colleges: Alton College, Barton and Peveril College, Basingstoke College of Technology, Brockenhurst College, Eastleigh College, Fareham College, Farnborough College of Technology, Havant College, Highbury College, Isle of Wight College, Itchen College, Peter Symonds’ College, Portsmouth College, Queen Mary’s College, Farnborough Sixth Form College, South Downs College, Southampton City College, Sparsholt College, St Vincent College, Taunton’s College, Totton College. Key universities: University of Portsmouth, University of Southampton, Southampton Solent University, University of Winchester. Two of England’s largest ports are situated on the Hampshire coastline, with Southampton handling a significant proportion of the UKs freight and Portsmouth home to a large Royal Navy base. The ports are still vital to the economy but other sectors provide job opportunities too. Just over a quarter of jobs in Southampton are in the education and healthcare sectors! Portsmouth is also changing with over a billion pounds being invested into infrastructure and local amenities creating construction jobs. Hampshire’s economy is largely service based, and the New Forest and South Downs and the UK’s premier yachting and watersports on its coastline brings in plenty of tourism. Retail is also important with shopping centres providing employment in Portsmouth and Southampton. Key employers: IBM, Sun Microsystems, BAE Systems, MoD. 14-19 prospectus: www.myfutureinhampshire.com

Key employers: Kent County Council, Pfizer, BAE Systems, P&O Ferries. 14-19 prospectus: kent.futures4me.co.uk

Are you the worldâ&#x20AC;&#x2122;s next entrepreneur? If you would like to develop the skills and ideas needed to run your own business why not find out about the Peter Jones Enterprise Academy at Chichester College. Gain a recognised Enterprise qualification and receive the mentoring essential to start your own business.

college

To find ouT more visiT: www.chichester.ac.uk/14-18/peterjonesenterpriseacademy or cAll: (01243) 786321 and ask for information Chichester College (Chichester Campus) | Westgate Fields | Chichester | West Sussex | PO19 1SB

www.chichester.ac.uk

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In The South EAST...

The South East is home to 750,000 businesses, which means there are plenty of opportunities... SIZE OF THE SOUTH EAST WORKFORCE IN EACH INDUSTRY (TOTAL 4,392,800)

Size of the SOUTH EAST Workforce in Each Industry Agriculture, forestry and fishing Mining and quarrying Manufacturing Electricity, gas, steam and air conditioning Water supply; sewerage, waste management Construction Wholesale and retail trade; repair of vehicles Transportation and storage Accommodation and food service activities Information and communication Financial and insurance activities Real estate activities Professional, scientific and technical activities Administrative and support service activities Public administration and defence Education Human health and social work activities Arts, entertainment and recreation Other service activities 0

Average Pay in the SOUTH EAST Full-time workers £528.10 (Weekly) £13.41 (Hourly)

Male

full-time workers £578.50 (Weekly) £14.34 (Hourly)

100000

200000

300000

400000

500000

600000

700000

800000

SOUTH EAST Workforce Qualifications SE NVQ level 4 + - 33.9% NVQ level 3 - 16.3% Trade Apprenticeships - 3.6% NVQ level 2 - 16.9% NVQ level 1 - 13.3% Other Qualifications - 7.5% No Qualifications - 8.5%

Female

full-time workers £454.00 (Weekly) £12.08 (Hourly)

Your career in fashion retail starts here If youâ&#x20AC;&#x2122;re interested in... Retail Business

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Why study at the FRA rather than at your local school or college? It is the link between what you are studying at the Academy and what goes on and is expected by the fashion retail industry that makes learning at the FRA so rewarding and meaningful. You will gain all the skills and experience to make you “job ready” for a career in the retail industry

Opportunities at University entry level The FRA offers a choice of three one year courses for students 18+ as an alternative to going to University.

Case Study Liam Price Assistant Merchandiser “Attending The Fashion Retail Academy provided me with a firm footing in the retail industry. I enjoyed my year at the Academy and gained so much experience, met so many influential people and got a job at the end of it as a Merchandise Management Development Partner at John Lewis Plc! I learnt so much in one year that I was immediately able to use in my job.” Liam is now an Assistant Merchandiser in online brands at New Look.”

At the end of these courses you will be ready for an exciting career in the sector.

Next y a D n e Op rch a M 14th 2 201

Apprenticeships within Serco Apprenticeships within Serco are key as we recruit the new talent we need to continue delivering high quality services. Apprenticeships are available in numerous diverse sectors within Serco as we continue to grow the scale and breath of the programme. We do all we can to make sure apprentices get maximum learning from the job and are supported through their studies and into employment. Serco improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public service, including health, education, transport, science and defence. Our private sector customers are industryleading organisations in a wide variety of markets. We have nearly 50 years’ experience of helping our customers achieve their goals. Many want us to improve their productivity and service quality. Others need us to support their rapid growth. Government customers face crucial issues such as economic development, congestion, security and climate change. They value the innovation and passion we bring to these challenges, and the collaborative, flexible and imaginative way we work. Serco is a values-led company with a culture and ethos that is at the heart of everything we do. We give our people real

Aeronautical Apprentices, RNAS Yeovilton

responsibility, allowing them to put their ideas into practice and to truly make a difference for our customers and the public. Our people strategy is at the heart of our approach, it’s designed to ensure we continue to have the people and expertise we need to face today’s challenges and those ahead of us. It recognises that a good business depends on good people. This drives our commitment to support our national Apprenticeship programme which has enabled us to recruit some exciting new talent into the business. Our approach has made us one of the world’s leading service companies and our vision is to be the world’s greatest. Our service ethos means that our customers come back to us again and again. These long-term relationships help us to meet their changing needs and to do what we do best... ..bringing service to life.

At Serco we find that apprentices are motivated, flexible and loyal. They bring increased productivity, improved competitiveness and a committed, competent workforce.

Motor Vehicle Apprentice, RAF Cranwell

Current Apprenticeship Programmes within Serco Aeronautical – Avionic

Customer Service

General Engineering Craftsmen

Mechanical Building Maintenance

Aeronautical – Ground Radio

Digital Satellite Communications

Ground Support Equipment Technician

Motor Vehicle Maintenance

Aeronautical – Mechanical

Electro-Technical

Quality Assurance -Health and Safety

Plumbing

Bike Mechanic – Barclays Cycle Hire London

Electro-Mechanical

Health and Social Care

Project Engineering

Boilermaker

Electronic Systems Engineering

Horticulture

Project Management

Building Services

Electrical Systems Engineering

IT Support Technician

Shipwright

Business Administration

Engineering Maintenance

Leisure and Tourism

Support Services

Childcare

Facilities Management

Life Guard

Aircraft Survival Equipment

Contact Centre Operations

Finance

Management

Team Leading

Custodial Care

Fitness Instruction

Marine Seamen – Deckhand

Warehouse Management

apprenticeshipvacancymatchingservice.lsc.gov.uk

Lesley Watson, UK Apprenticeship Manager, Serco

•

Chair Apprenticeship Ambassador Network SouthWest of England, National Apprenticeship Service

To apply for a Serco Apprenticeship log-on to the Apprenticeship Vacancies Website

Apprenticeships@serco.com

Lee Carrick looks forward to the future with a Serco Apprenticeship Lee Catterick, turned his life around when he was given the opportunity to train as a horticulture Apprentice. Lee is just one of the young people to take up the Apprenticeships offered by our grounds maintenance team at the London Borough of Newham, in association with agricultural college Capel Manor. Leaving school at 13, Lee got in with a ‘bad crowd’ and spent a year in prison. Now, he enjoys his work and looks forward to the future: “The best bit of my Apprenticeship? Getting up and going to work – doing something that gives me a feeling of self-worth. As an Apprentice I’m learning a skilled trade, a recognised trade, and I’m earning while I’m learning. All in one. The bonus is there’s a qualification.” The Senior Supervisor and Lee’s mentor John, says: “Lee is enthusiastic about whatever we ask him to do. I think he will be a credit to himself and the Apprenticeship scheme.” The horticultural industry as a whole desperately needs skills to be passed down to the next generation. “A lot of people are already coming up to retirement age and we will lose their skills,” explains John. “Through apprentices those skills are passed on and shared. Our apprentices are full-time, they’re part of the team and do a vast range of jobs.”

Our UK and Ireland Apprenticeship Footprint 2012

Throughout Serco, we appreciate the potential of young people and place great significance on providing them with the opportunities to develop the skills and experience necessary to enter work. We are delighted to be offering these opportunities, which are exciting for the people involved and the company, as we look to recruit the new talent we need to continue delivering high quality services for all our customers.

Christopher Hyman Chief Executive, Serco Group

Apprentice Varty Completes the Apprenticeship in Customer Services As part of our commitment to employee development the Apprenticeship in Customer Service is offered to all employees enrolled in The Listening Academy which is an adviser development programme offered to contact centre staff in Serco. Matthew Varty was one of the first employees at our site in Newcastle to complete his Apprenticeship in Customer Service.

Apprentice Team Building 2011: International Fire Training Center

This is what Matthew and his Team Manager had to say: Matthew said, “I was really keen to progress so I often came in early or stayed late after shifts to work with the assessors – who were really helpful. They helped me through my Numeracy and Literacy assessments as well as the Key skills and communication workbooks. I’m really pleased to have been the first person on the Newcastle site to have passed this. I feel I have achieved a lot and I’m really looking forward to getting my certificate.” Matthew’s Team Manager Scott High said, “I’m really proud that Matthew is the first person on site to complete his Apprenticeship. He’s been really enthusiastic throughout the process and has consistently displayed great customer service skills – something which is starting to rub off on his colleagues. Well done Matthew!”

www.serco.com

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imer: As councils are 14-19 prospectus discla vide 14-19 prospectus no longer obliged to pro links may be out of date. websites, some of these contact us if you spot any Please do not hesitate to g this list each issue. errors as we will be updatin

Online 14-19 Prospectuses Berkshire www.bops.org.uk East Sussex www.myfutureeastsussex.com Hampshire www.myfutureinhampshire.com Isle of Wight iw.futures4me.co.uk Kent and Medway kent.futures4me.co.uk Milton Keynes mk.futures4me.co.uk Portsmouth www.myfutureinportsmouth.com Southampton www.southamptonchoices.co.uk Sussex www.myfuturesussex.com

Berkshire College of Agriculture www.bca.ac.uk 0800 0711 666

Brockenhurst College www.brock.ac.uk 01590 625555 Eastleigh College www.eastleigh.ac.uk 023 8091 1299

Bracknell & Wokingham College www.bracknell.ac.uk 0845 330 3343

Fareham College www.fareham.ac.uk 01329 815 200

East Berkshire College www.eastberks.ac.uk 0845 373 2500

Farnborough College of Technology www.farn-ct.ac.uk 01252 407040

Berkshire

Newbury College www.newbury-college.ac.uk 01635 845000 Reading College www.reading-college.ac.uk 0800 371 434

Buckinghamshire Amersham & Wycombe College www.amersham.ac.uk 0800 614 016

Havant College www.havant.ac.uk 023 9248 3856 Highbury College www.highbury.ac.uk 023 9238 3131 Isle of Wight College www.iwightc.ac.uk 01983 526631 Itchen College www.itchen.ac.uk 023 8043 5636

West Sussex www.myfuturewestsussex.com

Aylesbury College www.aylesbury.ac.uk 01296 588 588

Local Councils

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Peter Symonds College www.psc.ac.uk 01962 857500

Alton College www.altoncollege.ac.uk 01420 592200

Portsmouth College www.portsmouth-college.ac.uk 023 9266 7521

Barton Peveril College www.barton-peveril.ac.uk 023 8036 7200

Queen Maryâ&#x20AC;&#x2122;s College www.qmc.ac.uk 01256 417500

Basingstoke College of Technology www.bcot.ac.uk 01256 354141

South Downs College www.southdowns.ac.uk 023 9279 7979

mycouncil.direct.gov.uk

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Southampton City College www.southampton-city.ac.uk 023 8048 4848 Sparsholt College www.sparsholt.ac.uk 01962 776441 St Vincent College www.stvincent.ac.uk 023 9258 8311 Taunton’s College www.tauntons.ac.uk 023 8051 1811 The Sixth Form College Farnborough www.farnboroughsfc2.ac.uk 01252 688 200 Totton College www.totton.ac.uk 023 80 874 874

Kent & Medway Canterbury College www.cant-col.ac.uk 01227 811111 Hadlow College www.hadlow.ac.uk 0500 551 434 K College www.kcollege.ac.uk 0845 207 8220 Mid-Kent College www.midkent.ac.uk 01634 402020 North West Kent College www.nwkcollege.ac.uk 0800 074 1447

Oxford & Cherwell Valley College www.ocvc.ac.uk 01865 550550  The Henley College www.henleycol.ac.uk 01491 579988

Surrey Brooklands College www.brooklands.ac.uk 01932 797 700 East Surrey College www.esc.ac.uk 01737 772611 Esher College www.esher.ac.uk 020 8398 0291 Godalming College www.godalming.ac.uk 01483 423526 Guildford College of Further & Higher Education www.guildford.ac.uk 01483 44 85 00 North East Surrey College of Technology www.nescot.ac.uk 020 8394 1731 Reigate College www.reigate.ac.uk 01737 221118 Strode’s College www.strodes.ac.uk 01784 437506 Woking College www.woking.ac.uk 01483 761036

Thanet College www.thanet.ac.uk 01843 605040

Sussex

Milton Keynes

Bexhill College www.bexhillcollege.ac.uk 01424 214545

Milton Keynes College www.mkcollege.ac.uk 01908 684444

Oxfordshire

Brighton, Hove & Sussex Sixth Form College www.bhasvic.ac.uk 01273 552200

Abingdon & Witney College www.abingdon-witney.ac.uk 01235 555 585

Central Sussex College www.centralsussex.ac.uk 0845 1550043

Chichester College www.chichester.ac.uk 01243 786321 City College, Brighton & Hove www.ccb.ac.uk 01273 667788 Northbrook College www.northbrook.ac.uk 0845 155 60 60 Plumpton College www.plumpton.ac.uk 01273 890 454 Sussex Coast College www.sussexcoast.ac.uk 01424 442222 Sussex Downs College www.sussexdowns.ac.uk 01273 483188 The College of Richard Collyer www.collyers.ac.uk 01403 210822 Varndean College www.varndean.ac.uk 01273 508011 Worthing College www.worthing.ac.uk 01903 243389

Other Useful Sites Careers Box www.careersbox.co.uk Jobcentre Plus www.jobcentreplus.gov.uk National Apprenticeship Service www.apprenticeships.org.uk Skill www.skill.org.uk UCAS Progress www.ucasprogress.com

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WHERE LEARNING MEETS ADVENTURE... ...AND ENGINEERS MEET THEIR FUTURE.

For potential engineers with drive, ambition and ability, Welbeck is where potential turns into bright futures as Officers in the Armed Forces or Civil Service. • One of the UK’s top performing Sixth Form Colleges • 98% of students from Welbeck were offered a place at University in 2011 • Tuition funded by the MoD • En-suite accommodation • Annual technical bursary of £4,000 at University For more information visit www.dsfc.ac.uk or join us on

Apprenticeships in Brighton There are many different Apprenticeships you can take - not just the traditional routes that you might imagine. An Apprenticeship is a valued and recognised qualification for many industries, including: Service Industries • Hairdressing • Early Years Care and Education • Catering & Hospitality • Health and Social Care Business Skills • Accountancy • Business Administration • Customer Service • Information and Guidance • Management • Retail • Teaching • Team Leading Creative and Cultural • Museum Curator Construction Trades • Brickwork and Trowel Occupations • Carpentry and Joinery • Maintenance Operations • Painting and Decorating Sport • Boxing Technology • Electrical Installation • Plumbing • Motor Vehicle Please contact us if you have any questions or wish to receive an application pack

cityBusinessskills City College Brighton and Hove Pelham Street Brighton BN1 4FA Main switchboard: 01273 667756