Open Doors - South West, Summer 2012 by Open Doors Media Ltd

Open Doors – The Regional Training Prospectus

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South WEST edition

Issue 3 - Summer 2012

ISSN: 2047-377X

Issue 3 | South West Edition | Summer 2012

Apprenticeships · Careers · Jobs · Training · A-Levels · College · UNI

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Richard Huish College and the Huish Business School Huish is one of the best sixth form colleges in the country and has been ranked in the top ten for A level performance in the last five years. We provide a combination of excellent vocational and academic courses, professional training and apprenticeships that will ensure you get your choice of career development either at university or in employment.

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• Over 50 ‘A’ Level courses for school leavers • CIMA, ACCA, AAT accountancy courses • Foundation Degrees in Business & Management & Sports Development & Coaching • Team Leading, Leadership & Management (ILM) courses • Apprenticeships in a wide range of disciplines • ICT, Skills and a variety of short courses available South Road, Taunton Somerset. TA1 3DZ. 01823 320 800 www.huish.ac.uk hello@huish.ac.uk

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Hello, we’re Open Doors... ... and this is our Regional Training Prospectus, here to help you decide what to do next. 2012 is an exciting Olympic year! But it’s doubly exciting for school leavers like you, as you take that next step towards your dream career. Whether you want to start earning qualifications and money with an Apprenticeship, get a taste of the working world with employer funded study, carry on learning at sixth form or college, or go to university, this Regional Training Prospectus will help you make the right decisions and choices. In this issue we will profile some of the biggest sectors in your region and explain how to take the first step to a career in the ones that interest you. We’ll also explore employment trends in your area and take a look at some remarkable true stories of young people who have had success after leaving school. There’s a lot to sort out before September so we’ll give you a guide to all of the confusing qualifications out there and will answer some of the most common questions or concerns you might have too.

The future is in your hands ... right here in this prospectus. So turn the page and let’s get started!

QR Codes

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A QR (Quick Response) Code is a smart way to head straight to interesting websites, lots of colleges and providers have one, and using them couldn’t be simpler. All you have to do is download a QR Code reader app for your smartphone. Then launch the app, hover your phone over the code, and your phone will take you straight to the website you need. Give it a try with Open Doo rs Media’s very own code now!

Throughout this Prospectus, you’ll see lots of facts and figures about our regio n and its sectors. We get them from the Offic e for National Statistics, various Sect or Skills Councils and industry experts. It’s all official stuff, there’s no Wikipedia where we’re invol ved!

Open Doors – Summer 2012 - South West edition Publisher – Karl Mason karl@opendoorsmedia.co.uk

Design – Studio Belly Timber hello@studiobellytimber.co.uk

Editor – Stan Neal editor@opendoorsmedia.co.uk

Distribution/Subscriptions distribution@opendoorsmedia.co.uk

Business Development – Simon Bell simon@opendoorsmedia.co.uk

To contact us: 01765 694120 | info@opendoorsmedia.co.uk

ISSN: 2047-377X

All material is copyrighted both written and illustrated. Reproduction in part or whole is strictly forbidden without the written permission of the publisher. All images and information is collated from extensive research and along with advertisements is published in good faith. Although the author and publisher have made every effort to ensure that the information in this publication was correct at press time, the author and publisher do not assume and hereby disclaim any liability to any party for any loss, damage, or disruption caused by errors or omissions, whether such errors or omissions result from negligence, accident, or any other cause.

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COntents The perfect place to start, jump straight to any section that instantly appeals or keep turning the pages and continue reading – it’s all here to help you find your dream career

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Careers Insight

07 school leavers problem page

17 Creative, digital & media sector

Make sure you’re ready to leave school, take a look at some of the problems you might face

10 Qualifications table

21 Construction sector

Build a successful career for yourself

25 Sport & fitness sector

See how different qualifications add up, and how they compare

12 Life Stories

Past and present students tell us all about their experiences and how they succeeded

Exciting, trendy careers for artistic types

How about a healthy career helping people stay fit?

29 Retail sector

This exciting industry is so much more than life behind a counter

33 Customer service & admin sector

Learn the skills that can be applied to almost every area of business

37 Imagine a career...

al ve, digit i t a e r C 7 p1 sector & media

We give you a heads-up on the other sectors out there, which we’ll cover in later issues

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Here’s how it w orks Eve

ry term we publish a new issue of Open Doors tha t covers five sectors in giving you a good idea detail, of what a career in these sectors would be like. Do sector you’re keen on isn n’t worry if the ’t one of the five – you can find a brief overview of in the ‘Imagine a career every sector ’ article or if you head to www.opendoorsmedia.c cover five different sector o.uk. We’ll s in detail in the next iss ue, so look out for us nex t term. If there is anything else you would like us to cover, or you just want to say hel email at editor@opendo lo, drop us an orsmedia.co.uk. We wa nt to make sure we cov you need to plan your futu er everything re! Happy reading, and hope you have a great ter m.

Useful Stuff 43 Spotlight on the south west All about your region

52 More helpful stuff

Useful links, contact details and more – because you can never have too much information

54 Free downloads

rvice omer se t s u C 3 3 p sector & admin

Want more top notch careers info? Get downloading with Open Doors

ctor uction se r t s n o C p21

il sector p29 Reta

r ess secto n t i f & t r p25 Spo

Your Career Starts Here Acacia Training & Development Ltd are one of the largest South West based independent training providers.We pride ourselves on understanding the needs of our learners and the employers they work with. We liaise regularly with employers who are on a constant look out for bright, young, committed individuals. We have employers currently looking for young people hoping to forge careers in the following sectors •

Health & Social Care (Care of the Elderly)

•

Children and Young People Workforce (Childcare)

•

Hairdressing

•

Barbering

•

Accounting

•

Administration

•

Customer Service Team Leading and Management

Our fully qualified training team will give you the advice you need and then advise you on the best direction for you. Our links with City &Guilds and the AAT (Association of Accounting Technicians) ensures we are delivering the most up to date and relevant qualifications for you. Year on year our achievement rates increase above National Averages with OFSTED rating us as a GOOD training provider. Our industry expert assessors will work with you and your employer to ensure you have the skills and knowledge needed for you to be effective in your work and for you to learn the skills that you need to get on in work. IF YOU ARE INTERESTED IN FORGING A CAREER IN ANY ONE OF THE ABOVE SUBJECTS CALL YOUR NEAREST ACACIA TRAINING CENTRE WITHOUT DELAY. TAUNTON T: 01823 330093

NEWTON ABBOTT T: 01626 835485

PLYMOUTH T: 01752 670811

www.acacia.ac.uk

CORNWALL T: 07525 911011

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School leaver problem page

Going into sixth form, college, an apprenticeship, university or the world of work? Leaving school is an exciting time but sometimes you might face big decisions or dilemmas along the way, take a look at our problem page to make sure youâ&#x20AC;&#x2122;re prepared...

11,000+

500,000

275,000+

70%

Diplomas are achieved every year!

(number of apprenticeship starts in England each year)

800,000

There are more than university places in the UK each year

Around 70% of 16 year olds choose to remain in full time education

(number of school leavers and graduates who enter the job market each year)

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School leaver problem page

In our previous issues we covered some of the common questions you had about which options to take when you leave school and how to apply for them. Now you have a plan it’s time to consider some of the problems you may encounter and, more importantly, how to avoid them!

Key Dates You don’t want to miss any deadlines or important days. Here are some

important dates for your diary...

26th July 2012 – University offers must be replied to by this date. 16th August 2012 – A-Level results day. 23rd August 2012 – GCSE results day. 3rd September 2012 – New academic year. most education and training It’s also important check the key dates for whatever route you’re taking, s. Make sure you know deadline looming providers have easy to use websites and will warn you of any nt dates, you may enrolme different have colleges many , when you have to be available. For example enrol! and go actually you until have a place but that’s useless

School Leaver Check List Speak to your school careers adv isor – This seems obvious and by this poin t in the year it is likely that you have already spoken to your school advisor, but if even if you know exactly what you’ re doing it can’t hurt to get an expert opinion. Your careers advisors are there to help you and going along for a chat may raise issues you hadn’t even thought of. Consider all the available options – Again at this point you’ve probably explored a few different avenues, or have applied for your dream course, but a back-up plan is always useful. For example, if you don’t get the grades you need to get on your course, is there a diffe rent type of qualification you can do to get into the industry you want to? There may be other colleges or providers who offer the same course too and it’s fine to go to open days at different places even if you’ve already applied elsewhere. Think about money – ‘Money makes the world go round’ is a cheesy catchphrase - but it’s true. Money is a big issue no matter what route you take: if you’re doing an Apprenticeship, you get paid, but need to consider possible travelling expenses; if you’re doing a further education course the old EMA fund ing system no longer exists; if you’re goin g to university you will be in control of your own household budget! Many students get part-time or summer jobs to help fund their studies, could this be an option for you?

Useful Links Website for www.apprenticeships.org.uk – Apprenticeship vacancies. ut schools, www.ucasprogress.com – All abo iders. prov ing learn ed -bas colleges and work er education high and y ersit Univ uk .ac. www.ucas courses. The best careers www.opendoorsmedia.co.uk – site on the web.

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Dilemmas, concerns and problems...

Here are some of the issues students have with the most common school leaver routes. But if you do a bit of preparation and make use of the resources available there’s nothing to worry about!

UCAS and University Problem: You’re worried you won’t get the grades you expected and may have to go through clearing. Solution: Every year A Level results day is all over the news with the clearing process in complete pandemonium and gazillions of disappointed students. However in reality the process is really straightforward. If you’re unsuccessful with your first choice offer, but meet the conditions for your second choice, you will be accepted there. If you fail to meet the conditions for either choice you can get a place through Clearing. Even if you miss your required grades its worth checking if the institutions that offered you places will accept you anyway, especially if you’re just short of the mark. Going through Clearing allows you to look at all of the courses that still have places. You may use Clearing if you didn’t receive any offers, missed your grades or want to turn down the offers you have received. Through Clearing you can speak to as many universities and colleges you want, so you can decide what course you want to do, but you can only accept one course. Clearing is nothing to be scared of; thousands of students get places through the system every year! Alternatively you can always ask your teachers about repeating your A Levels or even getting them re-marked.

Part-time jobs

er or higher education, and Problem: You want to stay in furth re worried about money. you’ but up, have an ideal course lined available for further and Solution: There are funding options bursaries and scholarships; nt higher education through governme ify for these still have qual t don’ who however many students many students is a part-time money worries. A popular option for or a summer/temporary job. e your studies provide you Not only will part-time work alongsid too - many employers CV with money but it looks good on your rtant as education impo as be to e rienc consider workplace expe job sites out there with partand qualifications. There are lots of cash, so get your CV extra time roles for students who need orking or just taking a netw of bit a g doin ider online, but also cons are never actually jobs of CV round small local businesses. Lots nesses if they busi l loca g askin advertised, there’s no harm in t trade are always uran resta the like s strie indu need extra staff and looking for new people!

Apprenticeships Problem: You’ve heard all about Apprenticeships, and would like to do one so you can get paid and qualified, but you can’t find any vacancies. Solution: More and more young people are interested in Apprenticeships, and we gave you the info on how to apply for an Apprenticeship in our last issue. Obviously your first port of call should be www.apprenticeships.org.uk and the online vacancy matching service, which lists all of the available opportunities. You don’t have to leave your search there though, why not do some networking? Ask your friends, relatives, teachers and careers advisors, if they know any local employers or providers who can help you find an Apprenticeship. Alternatively if you have a part-time job you could always ask your current employer to take you on as an Apprentice! It sounds strange but lots of people who do Apprenticeships already have jobs, because of the benefits to the employee and the employer. You get qualified and your employer doesn’t have to pay anything for the training if you’re 18 or under.

A Levels and Sixth Form

Problem: You’re not sure you’ve mad e the right choices for your A-Levels, and you don’t know whether to stay at your schools sixth form or go elsew here. Solution: After getting your GCSE results, or just having a change of heart, you may want to do different A Levels from the ones you have previously chosen. Sometimes the best thing to do is allow time to adapt and get used to the course. However if you have the necessary GCSE grades you should be able to chan ge before term starts without any problems. Most schools and colleges don’t allow you to change after a certain point in the term, but if you really want to change the best thing to do is talk to your teachers. As mentioned in the college enrolmen t section it is common to have offers from more than one place. Hopefully you will have been to both college and sixth form open days so you should have a good idea of what both are like. It’s really a choice betw een the size and independence of a new college, or sixth form, or staying where you already know the teachers and have friends. There is no set answer about whic h is best, it really depends on what you think is best for your future.

College Enrolment

to go, or how to enrol. Problem: You’ve got places at several colleges but you’re not sure where you want to do it, you may have places at more than where or do, to want you course Solution: If you’ve been unsure about what ely normal and colleges understand that your situation may one college, or a place at sixth form and college available. This is complet the autumn term of year 11. Once you have decided which in course your for have changed since application, especially if you applied and inform them of your decision. course you want to do contact the college(s) you won’t be attending nt days at colleges can be hectic. Once you have been It’s really important that you enrol on your chosen course in time, as enrolme enrol and when enrolment is. Though each college is to need you what you telling offered a place most colleges will send you a letter t information and qualification documents, with you when you different you may need photo identification, references, loan/fee paymen contact if you are unsure about what you need and where can you go to enrol. Most colleges have phone hotlines or email addresses you need to go.

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Qualifications explained Did you know that completing an Advanced Apprenticeship is the same as getting an A level? There are lots of different qualifications â&#x20AC;&#x201C; hereâ&#x20AC;&#x2122;s how they compare. Remember that within any one level, qualifications can cover a wide mix of subjects, and take different amounts of time to complete. Entry Level

Level 1

Level 2

Level 3

LEVEL 4-8

Entry Level Certificates

5 GCSEs (grades D-G)

5 GCSEs (grades A*-C)

A Levels

Foundation Degree

Skills for Life

BTEC Introductory Diplomas and Certificates

Intermediate Apprenticeship

Advanced Apprenticeship

Higher Apprenticeship

Functional Skills at entry level (English, maths and ICT)

OCR Nationals

BTEC First Diplomas and Certificates

BTEC Diplomas, Certificates and Awards

Diploma of Higher Education

Awards, Certificates, and Diplomas at entry level

NVQs at level 1

NVQs at level 2

NVQs at level 3

HND, HNC

Foundation Diploma

Higher Diploma

Advanced Diploma

GCE in applied subjects

ADVANCE YOUR CAREER Gain key knowledge in business and finance in one year and get the edge when you apply for a job or a university place. The Certificate in Finance, Accounting and Business (CFAB) will teach you the fundamentals of business and finance, just the sort of knowledge that you can use in any job anywhere in the world. If you like what youâ&#x20AC;&#x2122;ve learnt with CFAB, take the next step with the ACA qualification. The ACA will make sure you have the financial and business intelligence, work experience and skills the business world demands. To find out more, visit icaew.com/cfab-aca

careers@icaew.com

icaew.com/cfab-aca

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Life Stories Josh Kumra Recent writing collaboration with Wretch 32 on No.1 single ‘Don’t Go’ When Josh joined our BTEC Level 3 Diploma in Music, he already possessed a huge amount of raw talent both as a vocalist and as a guitar player. Josh was smart enough to realise that talent alone is rarely enough and that hard work and perseverance on his part would increase his chances of success. He was diligent and creative, working well with his peers, often acting as a mentor to his fellow students. Josh took every opportunity available to him to play live at various events often being asked to represent The Academy not just because he had a talent, but because he had a great work ethic and was, most importantly, easy to work with! Josh had major label interest during the closing months of his 2 year course and the Academy was able to create a flexible study pattern for him so that he could attend auditions and to travel to London for various management/label meetings. Josh was a joy to work with and the team in Swindon is not surprised by his success. It is richly deserved and we are proud to be a part of Josh’s musical journey. We’re hoping that when his busy schedule allows, that he will return to see us and to deliver a music industry class to talk about his journey from the Academy to no.1 chart success. Bravo Josh! For more information call 01305 779100 or visit www.academyofmusic.ac.uk

Charlotte’s career is off to a great start The opportunity to earn a salary and learn at South Gloucestershire and Stroud College has given Charlotte a great start to her career as a hairdresser. Charlotte’s first taste of hairdressing was doing work experience in Year 10. “I really enjoyed working in the salon and considered looking for a job straight after GCSEs. But I stayed on for sixth form and A levels, and developed my job experience working part-time in a shop.” A chance conversation when she was getting ready for leavers’ prom night led to Charlotte’s apprenticeship in a busy local hair salon. “I was taken on in September 2010 and have had the chance to get ‘hands on’ straight away learning basic skills to begin with. I enjoy meeting clients, helping in the salon and have been given really good training to develop my knowledge and confidence. I now have two regular clients every week, and have passed most of my assessments for NVQ Level 2, including health and safety, shampoo and conditioning, hair ups, setting and colouring. I now just have cutting and perming left to do.” Charlotte attends South Gloucestershire and Stroud College one day a week and is enjoying the student experience: “I really enjoy working with friends, as well as the experience of a different salon and meeting new clients. An apprenticeship is a really good way for me to earn and learn, and I’d recommend it as a career path to others.” South Gloucestershire and Stroud College’s hair and beauty salons – branded ‘Envy’ – are wellequipped, industry-standard salons, with fantastic training facilities for students, and offering a range of hair and beauty treatments to the general public. For more information about apprenticeships, call South Gloucestershire and Stroud College’s business training team on 0800 0094200 or visit www.coursesforbusinesstraining.co.uk. See also www.stroud.ac.uk, or find us on Facebook www.facebook.com/stroudcol

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SWEET SUCCESS Charlotte achieved the Professional Cookery course at Level 2, by working at LouLou’s Wine Bar and Restaurant in Langport in Somerset. Charlotte has always enjoyed cooking since her school days. Charlotte said; “I initially considered working in care, but applied for this position at LouLou’s when I saw an advert in their window.” Charlotte is enthusiastic about the workplace learning route and has never been keen to attend full-time college. “Charlotte said; you learn by doing. It gives you valuable work experience and you earn as well”. Charlotte Manager said; having an Apprentice is valuable help, by providing staff flexibility and assistance. Charlotte said; “An Apprenticeship is definitely worth doing” “It’s better than learning from sitting in a classroom.” Charlotte is excited about the fact that, after completing this level she is able to progress to a level 3 and is even considering setting up her own wedding catering business in the future. For more information call the Apprenticeship Team on 01278 42 68 28 Or email: SS&LEnquiries@somerset.gov.uk Alternatively visit our website: www.learnsomerset.co.uk/Apprenticeships

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Louise Lever leads the way for Apprentice Success at Wellington Medical Centre Louise Lever is a Medical Secretary at Wellington Medical Centre who has undertaken a Medical Secretary course; she was one of the first students to go through the AMSPAR Medical Secretary qualification at Huish Business School. The Amspar qualification helped Louise to secure a permanent position at Wellington. Louise Louise Lever and Jessica Perry, both apprentices at Wellington said, “I really enjoyed Medical Centre. Amspar, I learnt a lot from it. I developed my speed typing and my medical terminology knowledge, I dissected organs as part of my training - which I didn’t expect to do! The Tutors were very knowledgeable and approachable, I was supported by an Assessor in the workplace who was really encouraging and supported me through the course.” Louise went on to say… “After completing the Amspar course, I am in the right frame of mind to learn and am keen to move onto the next level. I think this will help my career and enable me to move into a management position in the future”. Louise will be progressing onto the Higher Apprenticeship in Business and Professional Administration through Huish Business School. If you are an employer who would like to take on a Huish Apprentice, you are interested in an apprenticeship position or would like information about our professional courses please contact Huish Business School on 01823 320863 or email business@huish.ac.uk.

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Life Stories Lydia’s the winner of Dorset Echo apprentice contest A childcare assistant has been named the Dorset Echo Apprentice of the Year. Lydia Harvey, 17, beat dozens of other entrants in a phone and text poll to claim the title. The teenager, who works at Haylands preschool on Portland, is undertaking an Intermediate Apprenticeship in the Children and Young Peoples Workforce Development at Level 2 with Wessex Training and Assessment Ltd. She said: “I love working here, the staff are great and I really enjoy teaching the kids their numbers and colours through fun games.” Lydia works four days a week at Haylands, with children aged between two and five, and spends one day studying different aspects of the job, including child behavior, safeguarding, Observations and general ‘learning through play’ activities. She added: “Before starting here I did some work experience with different schools in the area, and knew straightaway that’s what I wanted to do. “I enrolled with Wessex Training and they helped to find me the placement.” Julie McNally, Haylands pre-school manager, described Lydia as “a real member of staff and one of the girls”. She said: “Her confidence has grown so much since she started here in September and she has progressed so much.” Lydia’s tutor Lynn, who nominated the apprentice, said: “It’s fantastic news. She definitely deserves this award. She has worked so hard.” Lydia will also receive £100 to put towards equipment of her choice and a framed Echo front page. For more information call 01202 606260 or visit www.wessextal.co.uk Tel: 01202 606260

Training to suit your needs

Email: wessextal@aol.com

Get careers off to a great start Jill Wright, Director at Kirk Newsholme, an accountancy, taxation and business advisory practice based in Leeds which this year took on two AAT apprentices, says ‘We have benefited from the Apprenticeship route because in the current climate many very bright and capable students have taken the decision to train in a work environment’. The two apprentices, Katie and Jamie, both left college with A-levels. Katie says ‘I took the apprenticeship route because I felt it had much more to offer than going to University. It works perfectly for me as it provides a good balance between work life and learning.’ They are progressing well through their apprenticeship, attending the BPP centre in Leeds for one day per week. The other days are spent in the office or out at clients’ premises and are supported by senior members of staff, developing their technical skills, background knowledge and personal effectiveness. Jamie was considering going to University to become an accountant but after being offered the job at Kirk Newsholme, decided to start the apprenticeship. Jamie says, ‘The apprenticeship entailed fully paid study as well as a full time job, so not only would I be getting free education and job experience, I was going to earn money. As I aspired to be an accountant my business sense kicked in! My college experience at BPP has been superb with knowledgeable, supporting tutors easing me through the lectures’. Visit bpp.com/apprenticeships Or call London & Croydon: 0845 485 1770, rest of the UK: 0845 485 1771 Web: www.wessextal.co.uk

Delivering Childcare training throughout Dorset from Portland to Gillingham and accross to Bournemouth wherever you may be...

Delivering Apprenticeships in Childcare

SUMMER

SHOWS

2012

Preparation for Higher Education Show Thursday 24th – Tuesday 29th May (closed Sunday 27th May)

Higher Education Degree Show Friday 22nd – Thursday 28th June (closed Sunday 24th June)

The Summer Shows offer an excellent opportunity to see graduating students’ work in a series of exhibitions and events across campus. For further information on our Summer Shows, visit www.aucb.ac.uk/summershows.

Careers Insight

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Creative, Digital & Media Sector The UK has 4th largest gaming industry in the world!

50,100

Size of the TV workforce in the region

39%

The industry contributes

(percentage of female employees in creative media industries)

£24.8

billion to the UK economy each year

£22,300 per year (average wage in the publishing industry) There are lots of self-employed or freelance workers in this sector

20% 12% of animation workforce

of publishing workforce

678,000 people work in creative industries in the UK

e so If you’re a creative person, there ar you… many exciting career paths before 17

Careers Insight

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Creative, digital & media From fashion and film to design and new media, it’s all about the creative buzz in this exciting, fast-paced industry. Vocational learning is a great way to get your foot in the door! Forget the starving artist. If you’re a creative person, there are many ways to have a successful career. This industry covers things that play a big role in our everyday lives, from the television we watch to the websites we click on. Because it’s such an exciting sector, competition for jobs can be high so work experience and on-thejob training is highly recommended. Here are some of the biggest areas within this sector:

Graphic design

We live in a world of visual messages: websites, billboards, magazines, signs, packaging, etc. A graphic designer uses type (lettering) and images to get information across and make an impact. The wide use of graphic design means you could be working on any variety of projects. Earnings: Salaries start anywhere between £13,000 and £18,000 a year.

Performing Arts

It takes years of practice, talent, hard work (and luck) to be a performer, but there are plenty of supporting roles on offer. You could help light the productions, dress the actors in wardrobe or man the ticket booth – all without the risk of stage fright! Earnings: Salaries are between £12,000 and £16,000 a year.

Interactive media

Interactive media or ‘new media’ covers any digital product that responds to the user’s action by presenting pop-ups, text, video and sound. Facebook is a perfect example – others include iPhone apps, viral ads and dynamic websites. It’s all things digital, and it’s a fast-paced industry where technology pushes forward each day. Earnings: As creative and IT-type role, salaries are quite high for the industry – you could make between £16,000 and £20,000 a year.

Computer games

It takes a team of creative types to produce computer games and the industry is one of the fastest growing in the UK – employing 28,000 people across a range of roles! Games development is a very popular career path: artists, animators, graphic artists, designers, computer programmers, audio programmers, testers and production managers are all needed to make a great game. Staff turnover in the industry is low too, meaning most employees spend most of their careers working in the games business. Earnings: Salaries start between £15,000 & £19,000 a year.

Fashion

This stylish industry needs fashion designers to dream up the next hot look, pattern cutters to turn the designs into real clothes, buyers to stock shops with the best trends, managers to make sure everything runs to budget, plus many more hard-working people. Earnings: Starting around £12,000-£15,000.

Publishing

Without this industry, the media you’re reading wouldn’t exist. From journalists looking for the big story to book editors crafting an author’s manuscript into a bestseller, this is an industry for people who love the written word. Many publishing companies are small and specialised, focusing on a particular niche type of publishing. Earnings: Starting between £15,000 & £20,000 a year.

Film & TV

We all know who the actors are, but what about the hundreds of names that scroll by during the end credits? They all perform technical roles that equal a great film: production assistants, camera operators, set designers, lighting technicians, directors, special effects people, etc. This is one part of the sector where there are similar levels of male and female employees. Earnings: Salaries start quite low (£12,000 a year), but can build up with experience and hard work.

Animation

It’s more than just cartoons – films like Toy Story proved just how profitable animation can be. In addition to films, you’ll find animated content on TV, in films, adverts, website and computer and video games. Earnings: Between £16,000 and £20,000.

Useful linksto search for media courses.

courses.skillset.org – Great place media. www.skillset.org – The sector skills council for creative, digital and Skills. www.ccskills.org.uk – Creative and Cultural BBC. www.bbc.co.uk/workexperience – work experience placements at the web. the on films Careers k ox.co.u www.careersb www.opendoorsmedia.co.uk - Our online careers resource.

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ied! Get qualifacadem ic courses in this sector... There are plenty of vocational &

Apprenticeships

exciting The creative Apprenticeship is a way to get your foot in the door of this the on learning your of half do and r employe an industry. You’ll get a job with work The . provider training or college a with m classroo the in job, and half the experience will give you a real advantage over other candidates. Here are 2: level NVQ are these of all Apprenticeship frameworks relevant to the sector, Textiles and • Creative • Design • Fashion • Freelance (Music Practitioner) • Games Testing.

Advanced Apprenticeships

iceships Advanced Apprenticeships are equivalent to A Levels, but like Apprent you are advantageous for practical roles. Advanced Apprenticeships help are the become more qualified whilst gaining employment experience. Here level 3: NVQ are these of all sector, the to relevant Apprenticeship frameworks Textiles and Fashion • Design • Media Digital and Creative • • Creative • Freelance (Music Practitioner) • Photo Imaging for Staff Photographers.

A Levels

are A Levels can either lead to university or a Foundation Degree, which could which , subjects Level A explained below. Here are some recommended : set you in the right direction • Art and Design • Dance • Drama and Theatre Studies • Fine Art • Graphic Design • History of Art • Media Studies • Music/Music Technology • Performance Studies • Performing Arts • Photography • 3D Design.

Foundation Degrees

A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by to be universities, colleges and employers, they should give you the right skills ready for employment. They are university-level qualifications and are equivalent to the first two two years of an honours degree. A typical full-time Foundation Degree takes years to complete, and are different from Honours Degrees as they usually are involve learning in the workplace as well as at university or college. They n. animatio or writing creative as such , available in a range of subjects

Vocational Qualifications

Vocational qualifications offer a more practical learning programme, which relates directly to specific job roles or sectors. There are loads of different types but here are some key ones to look out for: • NVQs • BTECs • Diplomas. our (These are available at multiple levels, you can see where they rank on training and colleges local your of Many 10) page on table qualifications providers offer vocational qualifications in this sector. To see who offers them in your region check out profiles. www.opendoorsmedia.co.uk and take a look at some of our online

Case Study 2012 British Animation Awards BA Animation Graduate Daniel Rieley was nominated for Best Student Film at the prestigious 2012 British Animation Awards. The biennial awards held on 15th March in London, honour the UK’s finest achievements in animation over the last two years, rewarding the work of both new and established animators. Daniel just missed out on winning the award for Best Student Film for his animation ‘A Life Well- Seasoned’, but was proud to be nominated amongst the likes of Magic Light Pictures for ‘The Gruffalo’s Child’ (Best Long Form), Passion Pictures for EMI Records for Gorillaz (Best Music Video) and Aardman Animations for The Itch of the Golden Nit (Best Long Form). Daniel’s decision to create his animation was inspired by the love between his grandparents. He wanted to provide the audience; especially the younger generation with a different perspective on growing old and to view a story through an older pair of eyes. Anne Terkelsen who taught Daniel on the course comments “it is always special when our students produce a film that truly touches your heart and ‘A Life Well-Seasoned’ has done just that. It’s no surprise that it has screened in several festivals already and is lined up for more in the future”. Another significant winner from the awards included visual effects house Framestore for the production of Harry Potter and the Deathly Hallows (p1) winning Best Film/TV Graphics. Framestore embarked on a joint enterprise with the Arts University College at Bournemouth in 2011, creating a regional outpost on campus for visual effects preparatory work and a total of 26 jobs for animation graduates. Established in 1885 the University College is dedicated solely to the study of art, design, media and performance. To find out more about our courses visit www.aucb.ac.uk

South west focus

. If you like the idea of not being tied down to one employer, A lot of people in our region are employed in this industry, and it is growing in this sector here are freelancers. The roles available vary from freelancing is quite common in this industry; around 33% of workers production. content production and photo imaging to publishing and computer game

Fast facts:

West is home to 8% of creative, digital and media employees. • Over 36,000 people work in this industry in the South West. • The South work in publishing in our region. people 19,000 nearly • The most popular area of the sector here is publishing; here. • Another 5,000 people work in photo imaging

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out how to access your local 14-19 prospectus. It will tell you Want to find a course in the South West? Then turn to page 52 to find pendoorsmedia.co.uk who’s offering what course in your local area, or you could visit t www.o

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THE CONSTRUCTION SECTOR

43,000 Number of new workers are needed in the sector each year

37%

Of people in this sector are self employed

Supervisory roles can pay as much as

Your work could be admired by people for years to come…

£45,000 a year!

Construction Apprentices earn around

£8,700 !

in their first year

It’s not just for the boys – almost 200,000 women work in this sector too

There are over 2.35 million people employed in this sector in the UK

ic 8.3% of the UK’scoecnsontruom ction

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Construction It’s more than just bricks and mortar. The construction industry is worth billions and builds the world around us, from hospitals and houses to bridges and football stadiums. Be a part of it! Construction is one of the UK’s biggest industries and turns over billions of pounds a year. This sector is responsible for creating the buildings and structures we rely on – the houses we live in, the motorways we drive across, the stadiums we watch matches in, the bridges we cross, and so on. As you can imagine, it takes a lot of people working together to pull off major construction projects. Whether you like physical outdoor work or drawing technical plans in the office, there is a career path to suit everyone. Here are some of the most popular trades. You can get into all of these areas through a construction Apprenticeship:

Bricklaying

One of the most popular trades and Apprenticeships, bricklaying is about building and repairing walls, using a range of materials and techniques. It can be really creative work too and you may be called on to produce decorative and interesting effects. Starting salary: ranging between £17,000 - £28,000

Plastering

There are two types of plastering roles: Solid Plasterers apply wet finishes to walls, ceilings and floors, and Fibrous Plasterers work in workshops to produce ornamental plasterwork as decoration. Starting salary: ranging between £17,000 - £28,000

Plumbing

Their never seems to be a plumber when you need one. Plumbing is the skilled trade of working with pipes, tubing and plumbing fixtures for drinking water systems, the drainage of waste and heating systems. It is one of the most varied roles, you could be working on existing pipe work or installing something new. Starting salary: ranging between £16,500 - £35,000

Painting and decorating

Applying the finishing touch to surfaces, like wallpaper, gloss and emulsion; Painter and Decorators can work on construction sites or on commercial and domestic projects. Starting salary: ranging between £17,000 - £23,000

Civil engineering

Civil engineering is about the design and construction of buildings and other important structures like pipelines, bridges, railways and roads. They provide technical support on construction projects to help turn complex designs into reality. Starting salary: ranging between £15,000 - £37,000

Carpentry and joinery

As timber is so widely used, the building and installation of wood products, such as floors, staircases, doors and roof trusses, is vital work. Joiners can work on construction sites and domestic premises – bench joiners work in joiner’s shops on complex wood products. Starting salary: ranging between £17,000 - £31,000

Scaffolding

Building safe working platforms for construction workers to use when working on buildings and other structures. Scaffolders work on a variety of projects, including some very tall buildings. Starting salary: ranging between £17,000 - £26,000

Surveying

Building surveyors give detailed advice on the construction, design and maintenance of proposed or existing buildings. They have to work out the distances and angles between various points of the construction. This job is vital to making sure the building is secure. Starting salary: ranging between£15,000 - £37,000

Salary Generally, tradespeople with a Level 2 qualification will earn around £325 a week and those with a Level 3 will earn close to £385 a week. If you choose to do a Construction Apprenticeship, you can expect to earn around £8,700 the first year, £11,600 the next, and £15,350 the third year.

South west focus While the recession hit the construction industry pretty hard, things are starting to look up. The construction sector is set to grow by 4% each year, so now’s a good time to get qualifications .There are a variety of sub-sectors in construction that you can work in, from repair and maintenance to public housing and industrial. The biggest subl sector here is repair and maintenance, even bigger than the nationa tor. sub-sec this in is here ction constru of 48% fact; in average

Fast Facts

• Non-construction operatives and architects and technical engineers are the most common job roles in construction here. • The South West has a higher-than-average number of bricklayers, roofers, plumbers, plant operatives and general operatives.

Start learning!

Want a course in the North East? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you who’s offering what course in your local area, or you could visit www.opendoorsmedia.co.uk

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Get qualified! Vocational qualifications are the way to get ahead in this sector...

Apprenticeships

This is one of the best ways to get into the industry. The construction Apprenticeship scheme is a two-year programme for a level 2 award. To apply, you’ll need to have found an employer that will sponsor you. Get in touch with your local Construction Skills office for job opportunities and vacancies in your area (see useful links box). Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2: Construction Building – Painter and Decorator, Maintenance Operative (repairs, tiling, plastering), Bricklayer, Craft Mason, Carpenter, Joiner, Woodmachinist Construction Technical, Supervision and Management – Team Leader Construction Civil Engineering – Construction Operative, Formworker, Highways Maintenance, Plant Mechanic, Plant Operator, Tunnelling Operative Construction Specialist – Scaffolder, Roofer, Roof Tiler, Wall and Floor Tiler, Kitchen/Bathroom Fitter, Floor Layer, Dry Liner, Ceiling Fixer, Partitioner, Mastic Asphalter, Plasterer, Thatcher, Stone Mason, Insulation Installer.

Advanced Apprenticeships

Advanced Apprenticeships are equivalent to A Levels, but like Apprenticeships are advantageous for practical roles. Advanced Apprenticeships in construction are a one-year addition to the two-year apprenticeship. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 3: Construction Building – Bricklayer, Carpenter, Joiner Construction Technical, Supervision and Management – Site Technician, Civil Engineering Technician, Work Supervisor Construction Civil Engineering - Plant Mechanic Construction Specialist – Plasterer, Roofer, Stone Mason, Wall and Floor Tiler.

A Levels

A Levels can either lead to university or a Foundation Degree, which are explained below. Most employers and universities value practical and scientific subjects; these demonstrate that you would be able to understand how things work. Here are some recommended A Level subjects, which could set you in the right direction: • Chemistry • Design & Technology • Electronics • Maths • Physics.

Foundation Degrees

A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment. They are university-level qualifications and are equivalent to the first two years of an honours degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college.

Case Study Araya Holgate, 16 - Building Services Engineering Level 1 Whilst studying his GCSEs, Araya decided that he wanted to become an electrician. “I knew that I wanted to work in a construction trade, so I looked into some courses and Swindon College offered such a wide range of options. I looked at studying Carpentry, Plastering or Plumbing, but decided that the Electrical course was the one for me. “I really enjoy the course – I like that it’s very practical, which means we are in the workshop a lot of the time which is great. We also do some theory work and it’s fantastic to be able to put what we have learned in the classroom into practice in the workshop. “When I finish my Level 1 course I am hoping to begin a Level 2 Apprenticeship. I will have learned a lot of the basics and I would love to be able to put my skills into practice in a real workplace. I will be able to work four days a week and earn a good wage, and attend college once a week to learn new things to support what I do at work. “The workshops at Swindon College are really well equipped so they are a brilliant environment to work in. The tutors are really supportive and help you with any questions you have too. “I’m looking forward to the next couple of years of study as I will learn so much both at college and in the workplace, and hopefully one day I will be able to start my own business.” To find out more about Construction courses at Swindon College, visit www.swindon-college.ac.uk or call 0800 7312250. Don’t forget to like us on Facebook too www.facebook.com/swindoncollege

Vocational Qualifications

Vocational qualifications offer a more practical learning programme, which relates directly to specific job roles or sectors. There are loads of different types but here are some key ones to look out for: • NVQs • BTECs • Diplomas (These are available at multiple levels, you can see where they rank on our qualifications table on page 10) Many of your local colleges and training providers offer vocational qualifications in this sector. To see who offers them in your region check out www.opendoorsmedia.co.uk and take a look at some of our online profiles.

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SPORT & Fitness SECTOR 16-24 year olds make up 24% of the employees in this sector

Sporting industries employ 2% of all UK workers

More than 2 million people volunteer to get involved in sports every week. It’s a good way to get ahead with a sporting career!

58% Of the workforce in this sector are female

£30,000

per year (You could be earning more than this as senior staff)

Don’t want to be stuck behind a desk? Get paid to enjoy your hobbies ...

What do employees in this sector do? Sport and Recreation – 311,200 employees Health and Fitness – 43,200 employees Playwork – 126,600 employees Outdoors – 21,900 employees

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SPORT & FITNESS You don’t have to be a world-class athlete for a career in sport. With the build-up to London 2012, now’s the perfect time to get involved in this booming sector… Many people think the only way you can get a career in sport is to become a professional athlete or a PE teacher – but this couldn’t be further from the truth. For example, behind every professional football player are the people running the club, maintaining the pitch, training the players, keeping the spectators safe and so on – and that’s just football. This sector is about more than just sport – it’s about promoting health and fitness, helping people enjoy the outdoors and public health. No matter what your interests or physical abilities are, there’s a rewarding career path for you. Here are some of the main areas within this thriving industry – you can take a vocational route into any of them.

Exercise & Fitness

This is about helping people stay fit and healthy, and includes roles like personal trainer, fitness instructor, yoga instructor and swimming teacher. You could work for a gym or leisure centre, or be self-employed and choose your own hours. All types of people need fitness instructors, from children to the elderly or high level athletes.

Coaching

Coaches are needed to teach skills and techniques at all levels, from beginner to professional. They help teams and individuals train to reach their full potential. Coaches need to get a special qualification recognised by their sport’s national governing body. These roles vary greatly depending on the sport and skill level, volunteering is a good way to get started in this career.

Playwork

Playworkers organise and lead play activities for children (aged between 4 and 15) in after-school clubs, play schemes and youth clubs. This is one of the job roles in which you can use take a Foundation Degree to get ahead.

Activity Leadership

Outdoor activity instructors help people enjoy themselves in the great outdoors. They lead a wide range of expeditions and trips, such as walking, hiking, canoeing and rock climbing. You need good people and leadership skills, and to be a natural with young people to be a successful activity leader.

Spectator Control

Event stewards and marshals make sure crowds are safe and under control at matches and other large events. You can do an NVQ in spectator safety, some of the key areas include: teamwork, conflict management and dealing with emergencies.

Operations

It takes all sorts of people to run a leisure centre or gym, from leisure centre assistants and managers to cleaning and maintenance staff. Sports management can include anything from making sure the facilities are maintained properly to making sure everything financial is in order too.

What will I earn?

For all of these areas, salaries start around £12,000 and can rise to £25,000 with experience and qualifications. Senior staff could earn more than £30,000.

South West Focus Most of the sport and fitness employees are aged between 16-24, so you’ll fit right in! The sector is about to get bigger too, the world’s biggest sporting event, The Olympic Games, is going to be held in London in 2012; they’re going to need a lot of employees to keep it running smoothly! The 2012 Sport England initiative will bring bigger opportunities and budgets to the South West.

Fast facts:

• Apprenticeships are available in Active Leisure and Learning. • The ‘Personal Best’ programme, inspired by the London 2012 Olympics provides even more opportunities.

Start learning!

Want to find a course in the South West? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you who’s offering what course in your local area, or you could visit www.opendoorsmedia.co.uk

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Get qualified!

Case Study

How to get your foot in the door...

Ian aims high

Apprenticeships

The Apprenticeship in active leisure and learning covers a wide range of career paths, whether you’d like to coach, be a fitness instructor, lead outdoor activities or run a leisure centre. You’ll learn on the job while attending a college or training provider on day release, and earn the right qualifications that will help you progress. So even though this is the only NVQ level 2 Apprenticeship framework in the sector it can take you a number of directions: • Active Leisure and Learning.

Advanced Apprenticeships

Advanced Apprenticeships are equivalent to A Levels, but like Apprenticeships are advantageous for practical roles. Advanced Apprenticeships help you become more qualified whilst gaining employment experience. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 3: • Active Leisure and Learning • Facilities Management • Sporting Excellence.

A Levels

A Levels can either lead to university or a Foundation Degree, which are explained below, but which ones are right for you depend on what role you want to do. As there are so many varied careers in the industry, from coaching to operations, no single subject is right for everyone, but here are some which could set you in the right direction: • Biology (Human) • Leisure Studies • Sport and Physical Education.

Foundation Degrees

Once a gang member at a very young age, Ian Perkins 21, knows only too well the tragedy of taking the wrong path in life and losing friends due to crime and unrest. Looking for his second chance in life and to prove wrong those people who once doubted him, Ian’s determination and will to succeed led him to Lifetime. Enrolling into the Lifetime Fitness Academy and with the support of tutor Mark Pemberton, Ian successfully completed his Level 2 Fitness Instructor Apprenticeship; not only could Ian earn while he learned, but he was able to gain ‘on the job’ skills and a true understanding of the industry. Ian says: “I have turned my life around, influenced people and shown never to give up on anyone. In the space of just 20 months I have come from “just an apprentice” to becoming the youngest ever Health and Fitness Manager of the largest Fitness First club in Europe. I have received two awards from my employer on consecutive months, which has never been achieved by anyone in the company. I always aimed high from the very start and never gave up on that goal.” A bright future awaits Ian; he now teaches ‘PT Business’ courses and has worked hard to establish himself in the fitness industry. “Eventually I want to have a say in how the industry is run. I feel that my passion behind health and fitness can influence change; my ambition is to aim high!” For more information please get in touch T: 0870 120 1207 W: www.lifetimetraining.co.uk/looking-for-a-job E: fitness@lifetimetraining.co.uk

They are university-level qualifications and are equivalent to the first two years of an Honours Degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college. They can be done in playwork and youth studies.

Vocational Qualifications

Vocational qualifications offer a more practical learning programme, which relates directly to specific job roles or sectors. There are loads of different types but here are some key ones to look out for: • NVQs • BTECs • Diplomas (These are available at multiple levels, you can see where they rank on our qualifications table on page 10) Many of your local colleges and training providers offer vocational qualifications in this sector. To see who offers them in your region check out www.opendoorsmedia.co.uk and take a look at some of our online profiles.

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Not sure what to do next? Careers South West can help...

We can help you explore your options and help you make decisions. Whether you want to know more about university, apprenticeships or taking a gap year we will listen to you and give you the information, guidance and support you need to pursue your ideas. You can speak to one of our advisers in school or college, at one of our Careers South West centres, or by phone on 0800 9755111 For more information check out our website www.careerssw.org Our Facebook page http://www.facebook.com/careerssw Or follow us on Twitter at http://twitter.com/careerssw

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RETAIL SECTOR

58%

1/3

(percentage of female workers in this sector)

42% (percentage of male workers in this sector)

number of retail employees under 25 years old

£325 billion (annual turnover of the retail sector)

287,000

There are an amazing 287,000 individual retail outlets in the UK

10%

Retail employs around 10% of the UK’s workforce

Retail manager (experienced) expected yearly earnings -

£21,000 - £28,000

Retail manager (large store) expected yearly earnings -

£40,000+

The retail sector is booming in the UK…get involved! 29

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Retail It’s not just about working on a till – the retail sector offers a range of career paths, from managing a shop to creating shop window displays. Everyone loves to shop, which is why this sector turns over more than £321 billion a year in the UK. Retail is about the sale of products and services to consumers (that’s people like you). It covers high street shops, supermarkets, independent shops, large national chains and more. It’s also one of the most fun and young industries out there, with more than one third of the workforce under 25 years old. Whether your strengths are creativity or organisation, there’s a role for you. Here are the main areas in the sector:

Store operations

One of the most exciting places to work, store operations is about delivering customer service. Sales assistants help customers in the shop and make the overall shopping experience better. To do this it is important to have top knowledge of the products you are selling, as well as being friendly and approachable. Starting salary: ranging between £11,000 and £15,000 a year.

Buying

Buyers are the people who choose what is sold in the shop, and buy the products directly from designers and wholesalers. As well as knowing all about the latest fashions and trends you have to be a keen negotiator. It’s the buyers at Topshop, for example, who bring trends to the high street. Starting salary: ranging between £16,000 and £20,000. With experience, you can earn over £45,000 a year.

Visual merchandising

From window displays to mannequin dressing, this creative career is about making visual displays to catch the customer’s eye. Visual merchandising is vital to the stores overall profitability. Starting salary: ranging between £12,000 and £16,000 a year.

Management

From managing a shop to overseeing a region of national chains, store managers are needed to keep things running smoothly and profitably. To be a successful store manager you have to be able to motivate staff and sales teams but you may also have to deal with human resources, marketing, customer service and finance. Starting salary: ranging between £16,000 and £20,000, while managers of large stores can make £40,000 or more.

SOuth WEST Focus There are a lot of opportunities in this sector; available roles range from customer service and sales to managing, these are the most common job roles here. Nearly two thirds of vacancies in the retail sector here are in customer service and sales. There are vacancies in this sector here than the national average, which is good news for you!

Fast facts:

• 11% of the UK’s retail employees are in the South West. • 11% of the UK’s retail establishments are here too. • Bristol is the largest retail centre in the region.

Start learning!

Want a course in the South West? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you who’s offering what course in your local area, or you could visit www.opendoorsmedia.co.uk

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Careers Insight

Case Study Get qualified There are several courses you can take to help start a career in retail. Once you have work experience these qualifications will help further your career...

Apprenticeships

The Retail Apprenticeship covers a wide range of job roles in retail, from visual merchandising to sales. You’ll get a job with an employer (for example, a national chain like Superdrug) and do half of your learning on the job, and half in the classroom with a college or training provider. Though this the only apprenticeship framework in the sector it can vary hugely based on the employer, the apprenticeship gives you an NVQ level 2: • Retail.

Advanced Apprenticeships

A Levels

A Levels can either lead on to university or onto a Foundation Degree, which are explained below. In this industry a lot of your success will be down to your personality rather than academic qualifications; but if you’re interested in retail management or a role as a buyer, here are some recommended A Level subjects, which could set you in the right direction: • Business Studies • Economics.

Foundation Degrees

You can also do a Foundation Degree in retailing. A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment. They are university-level qualifications and are equivalent to the first two years of an Honours Degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college.

It’s all about toys for these apprentices! Clare Hurlock, Office Manager of Orange Tree Toys based in Cheltenham, believes that investment in apprentices has wide ranging benefits for enterprising companies and is a strong believer in staff development. Becky Wallington, aged 18 from Stroud and Aaron Edwards, 25 from Cheltenham, joined the creative team of 9 at the end of 2011. Becky is a new member of the administration team working towards her NVQ Level 2 in Business and Administration, whilst Aaron works in the company’s warehouse, studying towards his NVQ Level 3 in Warehousing and Management both at Gloucestershire College. Orange Tree Toys is a specialist toy manufacturer, providing a range of beautifully crafted traditional children’s toys, including rag dolls, jewellery and wooden toys. “Aaron and Becky have both been fantastic since joining us; I’d even say Aaron is one of our hardest workers. They are both showing so much potential, as a company we strongly believe the apprenticeship scheme is a great way to train young people for a specific role with a company and to support young people starting out in their careers.” Gloucestershire College, work based learning manager Sharon Jones said: “We are delighted that Becky and Aaron have secured apprenticeships and they will relish working in this environment. Gloucestershire College’s mission is ‘transforming lives, supporting business’ and by working with employers such as Orange Tree Toys, we are true to our mission.” For more information call 0845 155 2020 or visit www.gloscol.ac.uk

Employer Funded Study

Many of the big national chains (like M&S, Tesco and Sainsbury) run special training schemes for school leavers – lots of them are linked in with a management option. Entry requirements vary with each scheme – check the websites of shops for more information.

s link Usefreeurinl e on careers in retail. vic Ad .uk co ail. ret

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N R EA E YOU L I H W

N R A LE ship! e c i t n e r p p with an A

Apprenticeships are work based training programmes for anyone over the age of 16. They give ambitious young people like you the chance to get out into the real world and start a career after leaving school, and you will earn a salary too.

ffer… Apprenticeships on o tration • Business & Adminis • Childcare • Customer Service ousing • Distribution & Wareh nology • Engineering & Tech

• Health & Social Care • Marine • Motor Vehicle • Retail

This training programme has been a great opportunity to build on my skills and expertise and really put into practice everything I’ve learnt.

Call: 0800 783 2545 Email: enquiries@pgon.co.uk Visit: www.paragonskills.co.uk Ref: BDM 106/GE/OD/04/11

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CUSTOMER SERVICE & ADMIN Sector

86% Statistics show that 86% of customers stop using companies when they receive bad customer service. You could be vital to your company’s success or failure.

97% (number of businesses that say they rely on admin)

74% £20,725

per year (average full-time administrators wage in the UK)

There are 1,331,000 ‘specialist’ administrators working in the UK

percentage of customers are prepared to pay extra for good service

Take a fantastic first step on the career ladder…

140,000 (the number of admin job openings expected by 2017)

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CUSTOMER SERVICE & ADMIN It’s more than a sector – customer service and administration help drive businesses forward in all industries. Learn these skills and you’ll be very, very employable… Customer service

SOUTH West Focus

You’ve probably heard the phrase ‘the customer’s always right’. Any business that wants to be successful has to keep its customers happy, and that’s what customer service is all about. From helping a shopper find the right size at Topshop to answering customer queries at a BT call centre, customer service jobs come in all shapes and sizes.

Customer service and admin is more than just a sector, it is a driver of business across all sectors here. Businesses across the region need friendly employees to provide their customers with the best service possible, to keep them coming! Our large tourism industry needs customer service employees to keep it all running smoothly!

For this career, you need to be good with people and able to help them with any questions or problems they might have. You’ll also need to learn your organisation’s products and services inside and out. It can be a very rewarding career – you’ll get satisfaction every time you help a customer.

Fast facts:

Entry-level roles: customer service representative, call centre operator, plus lots of other jobs (such as retail) involve customer service. Starting salary: ranging between £12,000 to £18,000 a year. Career progression: With experience, you could become a team leader or manager, which could lead to a higher salary. Customer service skills are transferable to other careers too.

Administration

Businesses can’t function without administrators – in fact, 97% of organisations say that administration is crucial to their success. Administrators are responsible for running the daily operations of the office. They answer the phone, input data, keep schedules, type up letters and anything else that needs to be done. They’re an important part of business, which is why there are over 5 million of them in the UK. For this career, you’ll need to be organised and have good computer skills. Since administrators are needed in most organisations, you could work across many sectors. You could be a receptionist in a record company, or help run the office of a national charity. Whatever you do, you’ll be learning skills that will help you progress in your career. Entry-level roles: Administrative assistant, office junior, personal assistant, office secretary Starting salary: ranging between £15,000 to £20,000 a year. Career progression: Admin is a great way to get in with a company and move up the ladder. Admin skills are transferable to many other careers as well.

• The West Country accent is one of the country’s favourite accents, making our region a great place to employ customer service representative. • Apprenticeships are available in Customer Service, Contact Centres and Business and Administration in this region.

Start learning!

Get a Job There are many admin and customer service roles that don’t require previous experience or qualifications. If you’re interested in admin, then look for office junior, receptionist and administrative assistant vacancies. If you’re interested in customer service, working in any high street shop or a call centre will give you real experience. Once you’ve got a job, you can start working towards workbased qualifications like NVQs. Your employer could even help turn your job into an Apprenticeship. The benefits: You’ll get on the career ladder and start earning money – you’ll also be in a good position to pick up work-based qualifications.

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Get Qualified There are plenty of vocational and academic courses relevant for this sector...

Apprenticeships

There are several Apprenticeships available: customer service, contact centres, and business & administration. In all of them, you’ll learn on the job while attending a college or training provider on day release, and earn the right qualifications that will help you progress. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2: • Business and Administration • Contact Centres • Customer Service • Sales & Telesales.

Advanced Apprenticeships

Advanced Apprenticeships are equivalent to A Levels, but like Apprenticeships are advantageous for practical roles. Advanced Apprenticeships help you become more qualified whilst gaining employment experience. You can build on all of the above Apprenticeships; all of these frameworks are NVQ level 3: • Business and Administration • Contact Centres • Customer Service • Sales & Telesales. You can also do a Higher Apprenticeship, NVQ level 4 in: • Contact Centres

A Levels

A Levels can either lead to university or a Foundation Degree, which are explained below. Most employers will value your personality most of all, but certain subjects do give you skills that could be useful in this sector. Here are some recommended A Level subjects, which could set you in the right direction: • Business Studies • English • ICT.

Case Study Natalie Garrett Learndirect Skills Tutor Two years ago, Natalie Garrett was out of work and attended a 2 week Gateway to Work Course run by North Wessex Training (Campbell Page). Her attitude and determination to succeed was immediately noticed and she was taken on at their Head Office as a Customer Liaison Officer. Promotion quickly followed being appointed as a Programme Performance Officer and latterly to Learndirect Skills tutor. A year ago Natalie had the opportunity, with other customer focused colleagues, to do a Customer Service NVQ funded by Learndirect. She successfully completed it in October 2011. Natalie really enjoyed doing her NVQ and feels that with formal Customer Service training and a qualification you will be an asset to any modern business. Doing this NVQ helped me strengthen the skills I needed to do my job more effectively, filled in some training and knowledge gaps that I had, whilst achieving a valuable qualification all at the same time. For more information call 01380 729375 or visit www.northwessextraining.co.uk

Foundation Degrees

A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment. They are university-level qualifications and are equivalent to the first two years of an Honours Degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college. You can do a Foundation Degree in Customer Service Management.

Vocational Qualifications

Vocational qualifications offer a more practical learning programme, which relates directly to specific job roles or sectors. There are loads of different types but here are some key ones to look out for: • NVQs • BTECs • Diplomas. (These are available at multiple levels, you can see where they rank on our qualifications table on page 10) Many of your local colleges and training providers offer vocational qualifications in this sector. To see who offers them in your region check out www.opendoorsmedia.co.uk and take a look at some of our online profiles.

Useful links

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Imagine a Career...

92%

The NHS is Europeâ&#x20AC;&#x2122;s biggest employer â&#x20AC;&#x201C; with over 1.3 million staff

of job vacancies require IT skills

2.5 million people are employed in manufacturing in the UK

293,000 Around 293,000 people work in agriculture in the UK

The UK retail industry is the 3rd largest in the world

Construction provides employment for 2.35 million people in the UK

678,000

people work in creative industries in the UK Over 1.1 million people are employed in financial services

270,800 There are 270,800 chefs in the UK

1/5 Engineering makes up 1/5 of the UK economy

There are loads of opportunities right on your doorstep, find your perfect career...

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Your career, your choice Wondering what other careers are out there? Here are some of the other sectors in your region... Engineering

Armed Forces

Britain’s armed forces – the Army, Royal Navy, RAF and MoD – all invest a lot in their personnel to give them an education that’s relevant in the civilian world as well as in the services. They all offer Apprenticeships so recruits can earn nationally recognised trade qualifications alongside their regular training. For example, a cook for the Royal Navy could also complete a chef Apprenticeship. Each organisation offers different schemes, so visit their websites for more details. Salary: Starting around £13,400 the first year, with excellent benefits and progression. Qualifications: The armed forces offer Apprenticeships in many areas, including Engineering, Fitting, Maintenance, Cookery, IT, Admin, Marine Engineering and more.

Business & Finance

This sector is about money – saving it, borrowing it, managing it and most of all, making lots more of it. It’s the UK’s most global industry and covers a wide range of services and products that everyone uses like bank accounts, mortgages, pensions, credit cards and insurance. The perk of working with money is that salaries tend to be higher than average. Job roles: Accounts assistant, payroll assistant, admin assistant, bank cashier, trainee accountant. Salary: Starting between £13,000 and £20,000. Qualifications: Apprenticeships in Business & Admin and Financial Services; A-level Traineeships; Foundation Degrees.

Energy & Renewables

This essential sector deals with the utilities we rely on: water, electricity and gas. It also covers waste management and alternative sources of power like nuclear energy, wind power and solar energy. Careers in this sector cover the distribution and supply of gas; the generation and transmission of electricity; the collection and purification of water; the treatment of sewage; and nuclear fuel processing. Apprenticeships are a recognised route into this industry and offer excellent career progression. Job roles: Gas network engineer, gas service technician, wastewater plant worker, process operator, decommissioning operative. Salary: Starting anywhere between £12,000 and £20,000 a year. Qualifications: Apprenticeships in Gas, Nuclear and Utilities; Foundation Degrees, including Power Distribution.

At the heart of every technological advance is an engineer. Chemical engineers create new fuels to keep vehicles moving; civil engineers design our railways and roads; and aerospace engineers design the most modern aircraft. Engineers use problem solving, creativity and imagination to come up with answers to problems. The main challenge is doing more with less. How can they make something more cheaply, quickly and effectively than ever before? Engineering is one of the most varied sectors out there, with specialist areas like chemical, mechanical, electrical, aerospace, marine and defence. Job roles: Maintenance fitter, welder, mechanical engineering technician. Salary: Starting anywhere between £15,000 and £18,000 per year. Qualifications: Apprenticeships in Engineering; Foundation Degrees.

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Food & Drink

Entrepreneurial

An entrepreneur is someone who starts their own business or enterprise, they’re the boss! Entrepreneurs are amongst the most successful people in the world but they have to work hard, be very determined and of course have a money making idea. Businesses created by entrepreneurs are vital to the UK’s economy. Job roles/Salary/Qualifications: All of these things depend on the individual. The beauty of creating your own business is that you don’t need any special qualifications. You might need some help in setting up a business though so head to www.opendoorsmedia.co.uk to see what’s out there to support young entrepreneurs.

Environmental & Land-based

This broad sector offers lots of opportunities to make a difference to the planet, from farming and protecting wildlife to looking after parks and conservation. The main areas within this sector are: Horticulture & landscaping, Agriculture, Animal care, Environmental conservation, and Land-based engineering. Salary: Starting between £12,000 and £18,000. Landscape engineers make between £20,000 and £26,000 a year. Qualifications: Apprenticeships from Animal Care to Agriculture; Foundation Degrees.

Food and drink is one of the largest industries in the UK – in fact, it even helped pull the country out of the recession. This sector is about taking what’s grown by farmers and transforming it into our favourite foods and beverages. It takes a lot of people working together to make this happen, which means loads of career paths on offer. You could be processing ingredients, fixing machines on the production floor, processing meat, baking cakes or testing quality. Job roles: Production operative, bottling operative, baker, warehouse worker. Salary: Starting between £11,000 and £17,000 a year. Qualifications: Food Manufacture Apprenticeships; Foundation Degree in Food & Drink Management.

Health & Social Care

If you’ve got a big heart and want to work with people, then a career in Health and Social Care could be for you. This sector is about helping people live healthy, full lives. Health care covers careers in medicine (nurses, physiotherapists, dental nurses, etc) while social care is about supporting people with special needs. Most people in this sector work for the NHS while the rest are employed by private practices. Because healthcare is an essential part of our society, there’ll always be jobs on offer for qualified people. In fact, this is one sector that continues to thrive during recessions. Job roles: Care assistant, nursing assistant, dental nurse, porter. Salary: Starting between £13,000 and £16,000 a year. Qualifications: Apprenticeships and Foundation degrees in Health and Social Care.

Hair & Beauty

This industry is all about helping people look good and feel better about themselves. It’s a booming sector that makes billions each year. There are many different paths within this sector – hairdressing, nail services, beauty therapy, spa therapy – and all of them require common skills: creativity, the ability to work on your feet for long hours, good handeye co-ordination and up-to-date knowledge of what’s in (and what’s out). Job roles: Hairdresser, spa therapist, beauty therapist, aromatherapist Salary: Starting between £13,000 and £16,000 a year. Qualifications: Apprenticeships from Hairdressing to Beauty Therapy; Foundation Degree in Salon Management.

IT & Telecoms

From mobile phones and satellite TV to broadband and fibre optics, IT & Telecoms are a major part of life – it helps us keep in touch with our friends, stay entertained, conduct business and more. The IT side of things is all about computers and information systems – designing them, developing them, making them, selling them and installing them. Telecoms is a broad term for any technology that transmits information, like phone lines, broadband, TV, mobile phones and satellites. This industry includes internet suppliers, mobile phone companies and the big companies like BT and SKY. Job roles: IT trainer, helpdesk assistant, telecoms technician, customer service representative. Salary: Starting £16,000 - £20,000 for IT and £12,000 - £15,000 for Telecoms. Qualifications: IT Apprenticeships and Foundation Degrees.

Do you want to be a Technician of Tommorow? You could be earning and learning at the same time! Contact us, its that easy! We are an award winning apprenticeship provider to the motor industry in:

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Somerset College

Forthcoming Events Information Evenings 25 April and 20 June // 5.30pm-8pm Twilight Club A fun way for students in Years 9, 10 or 11 to find out about the courses in a specific area of the College Starting in May // 4.15pm-6.15pm (6 weeks) Second Year FdA Fine Art and Graphics Exhibition 12-23 May (excluding Sundays) // 10am-5pm 3-5 Mendip House, High Street, Taunton Art and Design Graduate Summer Show 15 - 29 June // 10am - 4pm Monday to Friday

For more information 01823 366 331 // www.somerset.ac.uk

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Transport & Logistics

Manufacturing

From the cars on the motorway to the clothes in your wardrobe, many of the things we rely on have been manufactured. This sector is all about making things on a massive scale: cars, TVs, clothes, aeroplanes, fuel… it’s a very important industry. There are many career paths in the sector, from operating machinery that makes plastics or testing the quality of finished engine parts. Job roles: Production and process engineers, technicians, maintenance engineers, welders and machine setters. Salary: Starting between £13,000 and £18,000 a year. Qualifications: Manufacturing Apprenticeships and Foundation Degrees.

Maritime

Maritime basically involves every industry where business takes place in harbours, at ports or on vessels. Marine engineering is also an area in this sector, which has plenty of job opportunities. This involves designing and constructing both ships and equipment to be used at sea or on the water. This sector remains vital to our economy as the sea remains the best way to bring products and materials into the country. Job roles: Commercial sea fishing, marine leisure, maritime search and rescue, merchant navy, ports and harbours. Salary: Starting salary after completing a marine industry apprenticeship can be anywhere between £12,000 and £17,000. Qualifications: Apprenticeships in Maritime Occupations and Marine Industry; Foundation Degrees.

Motor Vehicles

This sector deals with all aspects of cars, vans and motorcycles – selling them, fixing them, servicing them and even rescuing stranded drivers. There are lots of career paths on offer, from technical to customer service based roles; maintenance and repair; sales; body and paint operations; roadside assistance; and fitting and selling motor vehicle parts. Job roles: Maintenance and repair technician, sales assistant, fast-fit technician, body repair technician. Salary: Starting between£13,000 and £18,000 per year. Qualifications: Apprenticeships in Motor Vehicles; Engineering Foundation Degrees (Automotive specific).

Public Services

In this sector, your work could help other people and improve your local community. Public services are an essential part of our society – education, housing, the police, and the fire service are all services that the government provides for its citizens (that’s you and us). In this sector, you could help organise a community arts programme, work for a housing association or support a teacher in the classroom. Your local council is a large employer in this sector. Contact them directly for job vacancies. Job roles: Classroom assistant, nursery nurse, admin assistant, youth support worker. Salary: Starting between £13,000 and £16,000 a year. Qualifications: Apprenticeships and Foundation Degrees in Public Services.

This sector deals with all sorts of vehicles and their different purposes – the cars and motorcycles we drive, the lorries that transport goods, the trains and buses that travel across the country, even the aeroplanes that arrive and depart from our airports. All of these vehicles require skilled mechanics to keep them running, drivers to operate them safely, and organised people behind the scenes keeping everything to schedule. Many jobs involve manual and mechanical skills, however many roles deal with the public, so people skills are important too. Job roles: Vehicle technician, bodywork repairer, rail engineering technician, lorry driver, baggage handler. Salary: Starting between £12,000 and £17,000 a year. Qualifications: Apprenticeships and Foundation Degrees.

Travel & Hospitality

This sector helps people enjoy themselves during their free time and holidays. People working in this industry arrange our holidays, cook for us in restaurants, serve drinks at the bar, pamper us in salons, and more. It’s a buzzing, exciting sector with many opportunities to work in the UK and abroad. You could be a chef, a spa therapist or even a member of air cabin crew! While working hours often take place when other people are enjoying themselves (evenings and weekends), many prefer escaping the typical 9-5 lifestyle. Job roles: Travel agent, waiter, trainee chef, air cabin crewmember. Salary: Starting between £11,000 and £16,000 a year. Qualifications: Travel Services and Hospitality & Catering Apprenticeships; Foundation Degrees in Hospitality Management.

Start Learning

Want to find a course in one of these sectors? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you who’s offering what in your local area.

41 41

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Spotlight on THE SOUTH WEST The South West has the 2nd largest Creative Industries sector outside London

2.25 million (South West’s total workforce) The region is home to 4 world heritage sites, including Stonehenge

32,000 There are over 32,000 businesses here in the environmental and land-based industries

14.3% Percentage of the workforce in Manufacturing

26 million Tourists visit the So uth West each year

The South West is home to 8% of creative, digital and media employees

£95 billion The size of the region’s economy

...AND SO MUCH MORE! 43

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Your region Take a look at some of the major opportunities in the South West

Devon Petroc, Key colleges: Bicton College, City College Plymouth, Exeter College, Plymouth College of Art, South Devon College. Key universities: University of Exeter, Plymouth University, UCP Marjon. and more Traditionally an agricultural county Devon’s cities are becoming more and cities big Devon’s of important in providing employment. Plymouth is one being as well as nities opportu ent traditionally has lots of maritime employm now the head office location for Air Sourthwest. Exeter is also vital, and is and national the ing forecast for ible respons guys the Office, Met the to home career provide do they but international weather; they might not always get it right, s. opportunities for many Devon resident to Like much of the South West, Devon relies a lot on its tourism industry of the part parks, national two to home is county The ent. employm provide e ‘dinosaur’ coast and world heritage sites as well as the obviously attractiv These custard. ia Ambros famous world as coastline and seaside towns. As well r custome including tourism, of areas various in jobs of attractions provide plenty retail. and service

Wiltshire Somerset

Cornwall Key colleges: Cornwall College, Truro and Penwith College. Falmouth. Key university: University College

Cornwall, Key employers: Eden Project, Visit Cornwall Council, Ginsters. v.uk 14-19 prospectus: www.cornwall.go

Gloucestershire

Bristol and Bath

Key employers: The Met Office, Devon County Council, Ambrosia. 14-19 prospectus: http://www.options4me.co.uk/

ent is tourism; Cornwall’s biggest industry at the mom y ever year, mainly the area brings in 5 million tourists ctive coastline, attra s British holidaymakers. Cornwall’ lots of people bring ens gard try historic sites and coun some ple sam to ths, mon mer in, during the sum biggest ty’s coun traditional Cornish ice cream. The Eden the is rs visito attraction in terms of volume of cts attra and 1 200 in ned Project which was ope visitors from around the world. probably its Cornwall’s fastest growing sector is areas ranging us vario creative sector, which includes sorts of all to y aph togr pho from architecture and and web g, agin pack ding inclu types of design y historical man as too age herit e som has It graphic. centuries have lived authors and writers from previous s. iece terp here to work on their mas

WELC OME TO TH SOUT E H WE ST

Devon

Cornwall

Dorset

Wiltshire Key colleges: New College Swindon , Swindon College, Wiltshire College. Wiltshire has a long-running manufac turing industry that continues to grow throughout toug h economic times, 13% of the county’s employment is in this sector. There’s no limit to the type of manufacture either as Wiltshire produces all sorts of products from food and hou sehold to automotive engineering and industrial. ICT and creative industries are also growing as they receive relatively high investment and Wiltshire is home to international companies, such as Honda, Intel and Motorola. This county is also home to a fair few beauty spots too, the Cotswolds, West Wiltshire Dow ns and North Wessex Downs, these areas of outstanding natural beauty bring in plenty of tourism, which provides near ly 20,000 jobs. Key employers: Virgin Mobile, Dys on, Honda. 14-19 prospectus: www.ucaspro gress.com

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Somerset

Gloucestershire

Norton Radstock Key colleges: Bridgewater College, erset College of Som ge, College, Richard Huish Colle Weston College, ge, Colle de Stro gy, Arts and Technolo Yeovil College.

Key colleges: Cirencester College, Filton College, Gloucestershire College, Hartpury College, Stroud College of Further Education. Key university: The University of Gloucestershire.

stry. It is home to Somerset has a booming tourism indu tal towns, part coas ctive attra us Cheddar Gorge, vario t Somerset Wes the and Park nal Natio oor of the Exm tonbury, Glas s host Railway. Perhaps most famously, it rming arts perfo and ic mus the world’s largest Greenfield tchers) (Tha r cide for us famo also is festival. The county and food (Yeo Valley) production too. focus is being However like many rural areas a lot of Somerset is stry. indu bles ewa put on the Energy and Ren ainable sust (a ct Proje esis Gen n millio home to the £2.5 be will and re) construction scheme and learning cent 20 for UK the in on building the first nuclear power stati ! jobs of lots years in Hinkley – creating in creative There are also lots of new opportunities for people tion loca industries as Somerset is the perfect d inue cont and life who want an improved quality of ol and Brist to time mute com t business success. The shor this. to vital all are on, Lond and pe Bath, as well as Euro , Dairycrest, Key employers: The Royal Marines Yeo Valley Organic. t.gov.uk/ 14-19 prospectus: www.six.somerse

Dorset

outh and Poole College, Key colleges: Bournem e. llege, Weymouth Colleg Kingston Maurward Co e lleg Co y rsit ive Un s Art Key universities: The outh University. Bournemouth, Bournem ry which growing tourism indust Dorset has a large and to inly lion tourists a year, ma brings in around 3-4 mil % 65 s; job 0 provides 37,50 its beautiful coastline, and in eer car a it’s if so coastline, of these jobs are on the e of the st is the place to be. On coa the nt, wa tourism you ge rita He Jurassic Coast World major attractions is the many as ost alm osaur fossils and Site, home to a lot of din es. employment opportuniti st for the county is the We yer plo em e larg er Anoth ys plo NHS Trust which em Dorset General Hospitals ious different areas of the var in about 2,500 people city, trally to Dorset’s largest health sector. More cen ess sin bu in de tra ing a boom Bournemouth, there is becoming ce sin ess acc t rne inte tourism. With plenty of been in 2008 Bournemouth has Britain’s first ‘Fibrecity’ lude inc s itor Vis s. ate ess deleg a key venue for big busin First. Lloyds TSB and Fitness names like JP Morgan, rlin s Insurance Services, Me Key employers: Unisy S Trust. NH tals spi Ho al rset Gener Entertainments, West Do o/ p://www.lookingahead.inf 14-19 prospectus: htt

Due to its location in the beautiful Cotswolds Gloucestershire has lots of opportunities in the leisure and tourism industry. There are a huge 23,600 employees in the industry working in hotels, restaurants, bars and pubs, as people flock to the ‘typically English’ villages. Gloucestershire is not just quaint countryside. The aerospace industry has always been a big employer in Gloucestershire, in fact 11,000 people work in aerospace related jobs. These job roles can vary from designing Airbus wings to manufacturing military jet engines. Advanced Engineering employs 7,800 people in the county. 21% of South Gloucestershire’s working population actually commute to Bristol, because it is the second wealthiest city in England, behind London, and offers a huge amount of career opportunities. Key employers: Ministry of Defence, Airbus UK, Kraft Foods, Endsleigh Insurance, Orange. 14-19 prospectus: www.ucasprogress.com

Bristol and Bath Key colleges: City of Ba th College, City of Bristo l College, Norton Radstock Colleg e, St Brendan’s Sixth Fo rm College. Key universities: Unive rsity of Bath, Bath Spa University, University of Bristol, Un iversity of the West of En gland. Bristol As a major seaport Bristo l has a long history of tra ding, but in the modern day the city’s economy is bu ilt on the aerospace industry, defen ce, the media, informatio n technology and financial services sectors, and tou rism. Easily commutable from neighbouring areas, suc h as Gloucester, Somerset and Bath, the size of Bristol means it ranks as one of the top cities for opportunities in the UK. The financial servic es sector employs 59,00 0 people (second only to London in the South) and the 9 million visitors each year means it has a booming tourism industry. Bath Bath’s principle industry is tourism. As a recogniz ed world heritage site, mo st famous for its Roman Bath’s, the picturesque city offe rs employment opportu nities from open top bus tours to spas and hotels. Oth er big employers in Bath includ e the NHS and the local council, and there are higher ed ucation opportunities ava ilable with two Universities. 14-19 prospectus: ww w.ucasprogress.com

Choose a future.... Applied Science Apprenticeships Business & Entrepreneurship Care Studies Construction & Allied Trades Digital & Creative Media Engineering & Automotive Foundation Learning Hair & Beauty Music & Performing Arts Sport & Public Services Tourism & Hospitality

01305 761100 www.weymouth.ac.uk GA16

The Job Shop is a new and FREE service being offered at Petroc, Barnstaple and Tiverton Campuses to assist our students into employment whilst they are studying with us and when they leave college. The Job Shop will provide advice and guidance to our students to give them the skills required to be successful in gaining employment. The website will provide extensive information including an online CV builder as well as advice, events, vacancies, news and information about Apprenticeships. Vacancies will be for full time, part time, seasonal, voluntary, Apprenticeships and work experience opportunities. You can also visit us on campus for one to one advice.

For students wishing to find out more information, or employers wishing to advertise a vacancy with us, please contact us on: T: 01271 852424 M: 07411 092294 E: jobshop@petroc.ac.uk W: www.petroc.ac.uk/jobshop

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In The SOUTH WEST...

There are lots of people in the South West employed in tourism, creative industries and financial services. Oh, and the region is vital to the UK’s agricultural production... SIZE OF THE SOUTH WEST WORKFORCE IN EACH INDUSTRY (TOTAL 2,602,000)

Size of the SOUTH WEST Workforce in Each Industry Agriculture, forestry and fishing Mining and quarrying Manufacturing

Electricity, gas, steam and air conditioning Water supply; sewerage, waste management Construction Wholesale and retail trade; repair of vehicles Transportation and storage Accommodation and food service activities Information and communication Financial and insurance activities Real estate activities Professional, scientific and technical activities Administrative and support service activities Public administration and defence Education Human health and social work activities Arts, entertainment and recreation Other service activities 0

Average Pay in the SOUTH WEST Full-time workers £464.50 (Weekly) £11.63 (Hourly)

Male

full-time workers £509.80 (Weekly) £12.29 (Hourly)

100000

200000

300000

400000

500000

SOUTH WEST Workforce Qualifications SW NVQ level 4 + - 31.5% NVQ level 3 - 17.2% Trade Apprenticeships - 4.7% NVQ level 2 - 17.7% NVQ level 1 - 13.4% Other Qualifications - 7.2% No Qualifications - 8.4%

Female

full-time workers £405.80 (Weekly) £10.73 (Hourly)

Outstanding by standing out At South Gloucestershire and Stroud College (SGS) we positively change peoples lives by delivering high quality education and training.

SGS offers courses in... •

Hair, Beauty & Complementary Therapies

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Make up Artistry

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Health, Care and Early Years

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Public Services

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Sport

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Access to College Education (ACE)

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Access to Higher Education

Carpentry & Joinery

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Performing Arts

Engineering

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Animal Care

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Art & Design

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Music Technology

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Creative Games Development

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Computing & IT

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Business & Administration

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Construction Skills

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Plumbing

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Electrical

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Bricklaying

• •

www.sgscol.ac.uk 01453 761126

The new college formed by the merger of Filton and Stroud Colleges

South Gloucestershire and Stroud College (SGS) is a vocational college that offers a wide range of courses to equip individuals for work or progression to university. We pride ourselves on caring and supporting each individual to help you achieve your full potential.

Apprenticeships within Serco Apprenticeships within Serco are key as we recruit the new talent we need to continue delivering high quality services. Apprenticeships are available in numerous diverse sectors within Serco as we continue to grow the scale and breath of the programme. We do all we can to make sure apprentices get maximum learning from the job and are supported through their studies and into employment. Serco improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public service, including health, education, transport, science and defence. Our private sector customers are industryleading organisations in a wide variety of markets. We have nearly 50 years’ experience of helping our customers achieve their goals. Many want us to improve their productivity and service quality. Others need us to support their rapid growth. Government customers face crucial issues such as economic development, congestion, security and climate change. They value the innovation and passion we bring to these challenges, and the collaborative, flexible and imaginative way we work. Serco is a values-led company with a culture and ethos that is at the heart of everything we do. We give our people real

Aeronautical Apprentices, RNAS Yeovilton

responsibility, allowing them to put their ideas into practice and to truly make a difference for our customers and the public. Our people strategy is at the heart of our approach, it’s designed to ensure we continue to have the people and expertise we need to face today’s challenges and those ahead of us. It recognises that a good business depends on good people. This drives our commitment to support our national Apprenticeship programme which has enabled us to recruit some exciting new talent into the business. Our approach has made us one of the world’s leading service companies and our vision is to be the world’s greatest. Our service ethos means that our customers come back to us again and again. These long-term relationships help us to meet their changing needs and to do what we do best... ..bringing service to life.

At Serco we find that apprentices are motivated, flexible and loyal. They bring increased productivity, improved competitiveness and a committed, competent workforce.

Motor Vehicle Apprentice, RAF Cranwell

Current Apprenticeship Programmes within Serco Aeronautical – Avionic

Customer Service

General Engineering Craftsmen

Mechanical Building Maintenance

Aeronautical – Ground Radio

Digital Satellite Communications

Ground Support Equipment Technician

Motor Vehicle Maintenance

Aeronautical – Mechanical

Electro-Technical

Quality Assurance -Health and Safety

Plumbing

Bike Mechanic – Barclays Cycle Hire London

Electro-Mechanical

Health and Social Care

Project Engineering

Boilermaker

Electronic Systems Engineering

Horticulture

Project Management

Building Services

Electrical Systems Engineering

IT Support Technician

Shipwright

Business Administration

Engineering Maintenance

Leisure and Tourism

Support Services

Childcare

Facilities Management

Life Guard

Aircraft Survival Equipment

Contact Centre Operations

Finance

Management

Team Leading

Custodial Care

Fitness Instruction

Marine Seamen – Deckhand

Warehouse Management

apprenticeshipvacancymatchingservice.lsc.gov.uk

Lesley Watson, UK Apprenticeship Manager, Serco

•

Chair Apprenticeship Ambassador Network SouthWest of England, National Apprenticeship Service

To apply for a Serco Apprenticeship log-on to the Apprenticeship Vacancies Website

Apprenticeships@serco.com

Lee Carrick looks forward to the future with a Serco Apprenticeship Lee Catterick, turned his life around when he was given the opportunity to train as a horticulture Apprentice. Lee is just one of the young people to take up the Apprenticeships offered by our grounds maintenance team at the London Borough of Newham, in association with agricultural college Capel Manor. Leaving school at 13, Lee got in with a ‘bad crowd’ and spent a year in prison. Now, he enjoys his work and looks forward to the future: “The best bit of my Apprenticeship? Getting up and going to work – doing something that gives me a feeling of self-worth. As an Apprentice I’m learning a skilled trade, a recognised trade, and I’m earning while I’m learning. All in one. The bonus is there’s a qualification.” The Senior Supervisor and Lee’s mentor John, says: “Lee is enthusiastic about whatever we ask him to do. I think he will be a credit to himself and the Apprenticeship scheme.” The horticultural industry as a whole desperately needs skills to be passed down to the next generation. “A lot of people are already coming up to retirement age and we will lose their skills,” explains John. “Through apprentices those skills are passed on and shared. Our apprentices are full-time, they’re part of the team and do a vast range of jobs.”

Our UK and Ireland Apprenticeship Footprint 2012

Throughout Serco, we appreciate the potential of young people and place great significance on providing them with the opportunities to develop the skills and experience necessary to enter work. We are delighted to be offering these opportunities, which are exciting for the people involved and the company, as we look to recruit the new talent we need to continue delivering high quality services for all our customers.

Christopher Hyman Chief Executive, Serco Group

Apprentice Varty Completes the Apprenticeship in Customer Services As part of our commitment to employee development the Apprenticeship in Customer Service is offered to all employees enrolled in The Listening Academy which is an adviser development programme offered to contact centre staff in Serco. Matthew Varty was one of the first employees at our site in Newcastle to complete his Apprenticeship in Customer Service.

Apprentice Team Building 2011: International Fire Training Center

This is what Matthew and his Team Manager had to say: Matthew said, “I was really keen to progress so I often came in early or stayed late after shifts to work with the assessors – who were really helpful. They helped me through my Numeracy and Literacy assessments as well as the Key skills and communication workbooks. I’m really pleased to have been the first person on the Newcastle site to have passed this. I feel I have achieved a lot and I’m really looking forward to getting my certificate.” Matthew’s Team Manager Scott High said, “I’m really proud that Matthew is the first person on site to complete his Apprenticeship. He’s been really enthusiastic throughout the process and has consistently displayed great customer service skills – something which is starting to rub off on his colleagues. Well done Matthew!”

www.serco.com

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useful links directory

imer: As councils are 14-19 prospectus discla vide 14-19 prospectus no longer obliged to pro links may be out of date. websites, some of these contact us if you spot any Please do not hesitate to g this list each issue. errors as we will be updatin

Online 14-19 Prospectuses Bath & North East Somerset www.futurefinder.org.uk Bournemouth www.lookingahead.info Devon www.options4me.co.uk Dorset www.lookingahead.info Isles of scilly cornwall.futures4me.co.uk North Somerset www.futurefinder.org.uk Plymouth www.findacourse4me.co.uk Poole www.lookingahead.info South Gloucestershire www.futurefinder.org.uk Torbay www.options4me.co.uk

Colleges BRISTOL

CORNWALL Cornwall College www.cornwall.ac.uk 0845 2232567 Duchy College www.cornwall.ac.uk/duchy 01209 722100 Truro and Penwith College www.truro-penwith.ac.uk 01872 267000

DEVON Bicton College www.bicton.ac.uk 01395 562400 City College Plymouth www.cityplym.ac.uk 01752 305300 Exeter College www.exe-coll.ac.uk 0845 111 6000 Petroc www.petroc.ac.uk 01271 345291 Plymouth College of Art www.plymouthart.ac.uk 01752 203434

City of Bristol College www.cityofbristol.ac.uk 0117 312 5000 Filton College www.filton.ac.uk 0117 931 2121

South Devon College www.southdevon.ac.uk 08000 380123

St Brendanâ&#x20AC;&#x2122;s Sixth Form College www.stbrn.ac.uk 0117 977 7766

Bournemouth and Poole College www.thecollege.co.uk 01202 205205

DORSET

Kingston Maurward College www.kmc.ac.uk 01305 215000 Weymouth College www.weymouth.ac.uk 01305 761100

GLOUCESTERSHIRE Gloucestershire College www.gloscol.ac.uk 0845 155 2020 Hartpury College www.hartpury.ac.uk 01452 702345 National Star College www.natstar.ac.uk 01242 527631 Ruskin Mill College www.rmet.org.uk 01453 837500 Stroud College www.stroudcol.ac.uk 01453 763424

SOMERSET Bridgwater College www.bridgwater.ac.uk 01278 455464 City of Bath College www.citybathcoll.ac.uk 01225 312191 Norton Radstock College www.nortcoll.ac.uk 01761 433161

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Richard Huish College www.richuish.ac.uk 01823 320800 Somerset College www.somerset.ac.uk 01823 366331 Strode College www.strode-college.ac.uk 01458 844400 Weston College www.weston.ac.uk 01934 411411 Yeovil College www.yeovil.ac.uk 01935 423921

WILTSHIRE Cirencester College www.cirencester.ac.uk 01285 640994 New College Swindon www.newcollege.ac.uk 01793 611470 Swindon College www.swindon-college.ac.uk 0800 7312250

Cotswold District Council www.cotswold.gov.uk

Swindon Borough Council www.swindon.gov.uk

Devon County Council www.devon.gov.uk

Taunton Deane Borough Council www.tauntondeane.gov.uk

Dorset County Council www.dorsetforyou.com county

Teignbridge District Council www.teignbridge.gov.uk

East Devon District Council www.eastdevon.gov.uk

Tewkesbury Borough Council www.tewkesburybc.gov.uk

East Dorset District Council www.dorsetforyou.com east

Torbay Council www.torbay.gov.uk

Forest of Dean District Council www.fdean.gov.uk

Torridge District Council www.torridge.gov.uk

Gloucester City Council www.gloucester.gov.uk

West Devon Borough Council www.westdevon.gov.uk

Gloucestershire County Council www.gloucestershire.gov.uk

West Dorset District Council www.dorsetforyou.com

Mendip District Council www.mendip.gov.uk

West Somerset District Council www.westsomersetonline.gov.uk

Mid Devon District Council www.middevon.gov.uk

Weymouth and Portland Borough Council www.weymouth.gov.uk

North Devon Council www.northdevon.gov.uk North Dorset District Council www.dorsetforyou.com

Wiltshire College www.wiltshire.ac.uk 01225 35 00 35

North Somerset District Council www.n-somerset.gov.uk

Local Councils

Plymouth City Council www.plymouth.gov.uk

Bath and North East Somerset Council www.bathnes.gov.uk Bristol City Council www.bristol.gov.uk Borough of Poole Council www.boroughofpoole.com Bournemouth Borough Council www.bournemouth.gov.uk Cheltenham Borough Council www.cheltenham.gov.uk Christchurch Borough Council www.dorsetforyou.com Christchurch Cornwall Council www.cornwall.gov.uk

Purbeck District Council www.dorsetforyou.com purbeck Sedgemoor District Council www.sedgemoor.gov.uk Somerset County Council www.somerset.gov.uk South Gloucestershire Council www.southglos.gov.uk South Hams District Council www.southhams.gov.uk

Wiltshire Council www.wiltshire.gov.uk

Other Useful Sites Careers Box www.careersbox.co.uk Jobcentre Plus www.jobcentreplus.gov.uk National Apprenticeship Service www.apprenticeships.org.uk Skill www.skill.org.uk The South West Apprenticeship Company www.theswac.org.uk UCAS Progress www.ucasprogress.com

South Somerset District Council www.southsomerset.gov.uk Stroud District Council www.stroud.gov.uk

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WELBECK DEFENCE SIXTH FORM COLLEGE

WHERE LEARNING MEETS ADVENTURE... ...AND ENGINEERS MEET THEIR FUTURE.

For potential engineers with drive, ambition and ability, Welbeck is where potential turns into bright futures as Officers in the Armed Forces or Civil Service. • One of the UK’s top performing Sixth Form Colleges • 98% of students from Welbeck were offered a place at University in 2011 • Tuition funded by the MoD • En-suite accommodation • Annual technical bursary of £4,000 at University For more information visit www.dsfc.ac.uk or join us on

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