OMG! November 2013

OMG! November 2013

ORCHID MONTHLY GOSSIP

Get ready forthe…

WUNDERBAR!

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apprenticeship

opportunities

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new menu launches!

mber e v o n 29th

ber 2013 m e c 1st De Page 12

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108 OF OUR APPRENTICES TOOK OVER THEIR PUBS FOR A DAY! Details on Page 7

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TAKEOVER!

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APPRENTICE

Facebook Top Posts

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Pages 8 & 9

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Message from the editor... cooked up on us with its over pers, let’s ks ea sn as tm ris Ch Before ed jum relatives and overpric O’ Calendar… e poultry, over-zealous th in next Mag 7 event get geared up for the !

Orchid’s Big Weekend peline. If ntastic plans in the pi fa e m so t go ve u’ anned yo Hopefully eas our pubs have pl id e th of e m so at the ok not, take a lo in this edition include s ht lig gh hi er th O 9. so far this on pages 8 and raised by Honey Pot sh ca of nt ou am le ib ge 12 and yet incred menu launches on pa from Julie e or m o tw 6, ge pa year on is week s idea on page 14 - th another fantastic sale ywain in St. Ives.

Ha Pa ul H. & Steve Lowe at the hid g ro u p. c o. u k Enjoy! p a ul . ho lm an @o rc

OMG! Shout outS!

Super impressed with a team member? Think they deserve some recognition?

Send your shout out to paul.holman@orchidgroup.co.uk

usselBlolton R n ie Dam ee Pigeons in

r Sam Dwye

ettle glass & K @ the Spy in Dorset YOU to big THANK

r Thr @ the out out fo ne big sh ard work o e iv g “I’d like to their fantastic h pub on he our team liday Monday. T ers and Ho raft e th to ll on Bank n were fu e h it all. g rd u a g ro d th an t smiling p e e after k lif ff r ta the s off kids fo the bouncy t u p s a anning Paddy w the day m to all the spending lide! Thank you s d port.” n p a u castle tinued s your con r fo m a te

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y Qu @ t inn he S awy in M ers anch Arms este “I wo uld li r k m

e to g y cu toge rrent team ive a sho ther ut ou who durin t to the e all gat n ough pulled bodie d of Aug w ust ee s dow hard n and . We were k at to three all wo Bank give ou rke r H doing oliday W custome d so r s e also back-to-b ekend, m a great lik a Ploug e to than ck shifts any . k h the O at Stock Nathan I would from ld Ba port th a to giv ll e us in Leeds nd Steve e a han a w d. M ho came t any t hank in s!”

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ya e “I'd like to sa work over th r their hard fo g in am nn te gi y m e be was off at th ardie summer!! I Chef Ray H d ea H y m er dd with DVT, la ing his gallb aff st was off need another key d an r removed was off afte in rk La ny s of this member To es dl ar eg R ery! e having surg and kept th ayed strong es fir the team st e Kettle's hom couldn't I Spyglass & k you guys, an Th g! burnin summer is th h ug ro have got th Jay, who - especially without you r and had rte po kitchen weeks!!” started as a t Chef for eigh d ea H be to

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WHICH GENERAL MANAGER WAS AT

Oktoberfest?

Some of our lucky O-Landers got to go to Oktoberfest thanks to our managers incentive, sponsored

by Becks, based on a ‘Top Performers Over Summer’ drinks campaign!

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FIND THE ANSWER ON PAGE 15!

Y GHT NAU OUR ATURED Y S FE DU SEN GET H’S AND ONT PICS NEXT M N! IN IO EDIT

WHO’S THE BABY? Luc

dams Josie A anager

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M raining

C M Y K

Sam Beckw

Training M an

Tracy R

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ager

H

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ti munica t & Com elopmen ev D of ead

Tell us WHO’S THE BABY for your chance to win a cheese & cracker hamper!!

Send your answers and contact details to paul.holman@orchidgroup.co.uk OMG OMG

ons

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OMG! WHAT ARE YOU

SHOUTING ABOUT! Our very own happy news stories from across Orchid DRUMMING UP POPULARITY! The 3rd Annual D rum Off for the Buccaneer Trophy to on Saturday 5th O ok place ct Buccaneer in East ober at the bourne. Area Manager Andy W atki partner Helen even ns and his made an appearance to pr esent the trophy! Plenty of fu n was had by all in attendan ce!

SUCH A GRAND DAY! The Peacock in Nantwich got some help from the kids to make the awesome banner (below) for Grandparents’ Day! Fun had by all and the role of the Grandparent celebrated! Top weekend!

S W E NORTHY! W

e and rb servic at the e p u s e ed Th s ty provid hospitali in Horsforth ha ry e e Woodsid gnised with a v o been rec review in the le b favoura Evening Post. e Yorkshir lations to Nicky Congratu d the team! n OMG OMG Wilson a

HITMAN H A T T N DRINKSWO ITH

ORCHID!

Guess wh o at the Ma recently appeare nor Farm d in None oth er than R Hull? icky Hatton! F in didn’t sho gers crossed they rt change him…

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CHARITY ALE METER! WE FOLLOW ORCHID PUBS WHO REALLY KNOW HOW TO DO THEIR BIT FOR CHARITY!

£3000

ton Wigmore Arms, Lu Special

The Wigmore Arms held a charity fund-raiser for Mi lly-Anne, a local girl who lost the bo ttom of her leg in an attack by her fam ily dog. Milly-Anne pink sparkly prosth wanted a new etic leg and physi o – the Wigmore Arms were more than happy to sup port her. The team worked tirelessly (especially Jane Wi lson) to guarantee that everything we nt smoothly. The auction prizes which were donated by local businesses, customers includ staff and ed gu and a château in Fra itar lessons, a holiday in Spain nce.

Story

Deputy Man ager Steve Co ‘Team Joey ’ who recent ppins was part of ly cycled fr London to om Zurich in ai d of Cancer UK. The ride Res days and th took him and his four earch ey covered mates 12 over 730 m France, Be iles lgiu finally Switz m, Luxembourg, Ger through many and erland. Mag nificent effo rt Stevo!

P.S. You ca n still dona te by going http://ww to w.justgivi n or using th e QR code g.com/ZurichTrek provided ab ove.

Crown Point Inn, Ken t

£2750 Aberdeen , n n I s y a r G

£1000 da Stags Head hoste The team at the Charity Night recently Prostate Cancer £800. Local which raised overmers and staff all gave businesses, custoake the event the success generously to m to everyone at the it was. Well done Stags Head!!

was organised An evening for MacMillan Cancer donated items for recently at the Grays Inn. The staff y of cup cakes baked! the tombola and there were plent selling raffle tickets, The combined total was through ral fund-raising on hosting the coffee morning and gene e Grayt! the day itself. Well done team, you’r

£800

n umbarto D , d a e H Stags

£533

Sover eigns , Port smout h

£480 am a, Walth i r o t c i V

Cross

The Victoria PKB recently hosted a Chestival Music Festival which included seven live bands. The event was in aid of ‘Help For Heroes’ - top quality!

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Has your pub done something amazing for charity? Tell us about it and be next to feature in OMG!’s Charity Meter!

Over £500 wa s raised for M the Sovereig acMillan Canc ns ef er thanks to Morning’ even forts in their ‘World’s Bi ggest Coffee t. Fantastic pl even got a m ention in the anning by the team! They local paper!

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SPOOKTACULAR! HALLOWEEN PHOTOS FROM O-LAND!

Ainswo rt

h Arm s, Man

chester

er Leicest , n i a t un Bell Fo

Woodsi de, Leed s

The Sawyers Arms, Manch ester

llsend Anson, Wa

n, B Fairview In Brown Cow

& Dragon,

urnedge

Leeds

ton Arms, Lu Wigmore

Antelop e Inn, B angor

ra Cock & D

net gon, Bar

Frogshole Farm , Crawley

Plough & Drago n, Hemel Hempste ad

enden George, Harp

Duck, Batter sea

Stag In

Grays Inn , Aberdeen gh ellingborou Priory, W

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ugh p, Farnboro North Cam

y , Crawle le Farm o h s g o r F

Woodpecke r, Waterloov ille

n n, Wiga

Haywain, St. Ives

s n, Leed & Drago w o C n w Bro

Spygla ss Inn

, Weym outh

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Apprentice takeover!

108 OF OUR APPRENTICES TOOK OVER THEIR PUBS FOR A DAY WITH THE TASK OF DEVELOPING AND RUNNING A SALES-BUILDING EVENT FROM START TO FINISH. HAVE A READ BELOW!

White Horse

Debbie Arnot was campaigning for Help For Heroes at the White Horse in Romford. rn ot Debbie A

Kirsty Knig hts (cen Albion in B tre) @ the lackpool Event : Ca sino/Bond Night!

Event: Charity Night!

The Bread & Cheese olding & Sam G merton Debbie S

The Bread & Cheese in Benfleet saw some bingo action along with live music. Debbie Smerdon and Sam Golding were the hosts here.

Event: Bingo Night!

the Bell

ir View ms @ the Fa Sarah Willia ge Inn in Burned Evening!

Event : French

Jay Marsden at the Bell in Maidenhead showed some live

en Jay Marsd

football whilst hosting a pub quiz.

Event: Quiz Night!

the Ardleigh & Dragon Jack Aynsley & Tom Waite @ th e Old Ball in Leed s Event : Sports C ommunity Quiz!

‘Kat’ Shacklady certainly enjoyed herself at the Ardleigh & Dragon in Hornchurch after she hosted a big crazy party night.

‘Kat’ Shac klady

Event: Crazy Party Night!

the Crown Point

t) @ the s (far righ angley k in J en r u La ings L ender in K !

Young Pret er Mystery Evening d r u M : t en Ev

Maria Alle n & Callu m Harkne ss

Maria Allen and Callum Harkness at the Crown Point in Sevenoaks chose to host a Psychic Night.

Event: Psychic Night!

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sOme Big ideas!

Bramingham

in lutOn idea:

The Bramingham support a branch of NOAH Enterprise that looks after the homeless in Luton.

Many of these people want to go home around Christmas but can’t afford to. On the weekend the pub run a raffle and each £50 raised allows NOAH to relocate somebody back to their home country.

They also have a big charity night on the Saturday. This year they’ll be holding a casino night - £10 a ticket which includes chips for the tables and a finger buffet!

Oyster CatCher

in hull idea:

This pub will be performing a Cinderella panto in Fuzzy Ed’s as part of the Big Weekend.

There will also be a ‘pop-up shop’ Christmas Market in the pub. Both form part of their launch of the festive season!

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ansOn

in Wallsend idea: For The Big Weekend the Anson will have a guest appearance from Mark Labbett, star of TV quiz show The Chase.

Mark will be challenged in a ‘Challenge the Beast’ night! Tickets are £20 per team with a maximum of 4 people in a group. Can the beast be tamed?

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Old Ball in leeds idea:

At the Old Ball ‘Idle Elvis’ will be entering the building on the Big Weekend!! They’ll also be providing

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customers with tasters of the Christmas Pizzas!

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end m om c e R to d u o Pr

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What haveyou done To be proud of today?

“We felt w elc moment w omed from the e entered th e pub by b shown to a eing table and f or putting additional an tele could see th vision screen on so w e e cricket. W encouraged e were to food and d relax and enjoy our rinks.”

High Fly er in Ely (Do Drop Inn)

her elcoming and ot “He was very w . He bounce off him to ed em se f af st eerful and very was chirpy, ch of out the history knowledgeable ab e local area.” the pub and th lihull Tavern in So Olton

ry (Classic Carve

“The staff member who took my order obviously took note of my son telling her it was hi s birthday and she brought his fo od out with a birthday candle in it, which was a lovely touch.”

Bellhouse in Ma nchester (Free House Dinin g)

bers at the e staff mem and th f o th o “B dly e very frien Carvery wer appreciated the care . We e kind welcoming took and th ey ey th n o ti and atten in which th ve manner ti en tt a d n a n Warringto .” assisted us Memphis Belle inritish Carvery) (Great B

So far since May we have sent out 64 vouchers worth £20 each to staff members who have gone above and beyond.

THE NEXT ONE COULD BE YOURS! OMG OMG

)

l iven the specia g be to t a re g “It was ade lty card. It m a y lo e th d n a offer stomer was a valued cu ick I if s a el fe e m a qu meone to make rather than so tersea profit out of.”

Duck in Bat ar) n& (Pizza Kitche

B

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Apprentice COurses TAKE A READ OF THE FANTASTIC WORKWE DO! Front of House

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• CUSTOMER SERVICE • SALES & SOCIAL MEDIA • TEAM BUILDING & DEVELOPMENT • FIELD TRIP • THE TAKEOVER “I had a jolly good time and an experience I won’t forget in a hurry. It has given me some great ideas for the pub as well as great knowledge in the way we can sell wine. The day was made fun and interesting, and I hope I can eventually feel as passionate about my job as both the trainers did, if not more!”

Sophie Yates @ the Hobby Horse, Chesterfield

Chefs • FOOD HYGIENE AND HEALTH & SAFETY • KITCHEN EQUIPMENT, SPEC. & PRACTICAL COOKING • FIELD TRIP • MARKET PLACE & “THE READY STEADY COOK CHALLENGE” “I thought it was a really good day. I have a lot more respect for the food we buy from our suppliers now. The importance they place on health and safety and food hygiene was inspiring. I also could not believe all the hand-detailing they do on the pies.”

Peter Kidson @ the Grapes Inn, Shrewsbury

Fuzzy Ed’s • HEALTH & SAFETY • PARTY PLANNING & ENTERTAINING YOUR CUSTOMERS • MERCHANDISING • SALES PLANNING & SOCIAL MEDIA • FIELD TRIP “The Fuzzy course is fun, enjoyable and really beneficial - I’ve learned many new skills to take back and pass on to my team.”

Kerry @ the George Stephenson, Walsall

Any questions please give Sam Beckwith a call on 07584 392 659 or email sam.beckwith@orchidgroup.co.uk

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Rem embe r to stay updated with the Or chid Tr aining and D evelopment Facebook page!

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2) Orchid Apprenticeship Courses These will start in March 2014. If you do not qualify for the NVQ then you are still very welcome to join us for the Orchid Apprenticeship.

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Simply fill in the Apprenticeship nomination form (on the Intranet go to Personnel/Training / Training / Apprenticeships) and send to: admin@apprentice1st.co.uk The Orchid Apprenticeship is formed of two parts...

You can start the NVQ straight away; once you have emailed the nomination form to Apprentice 1st they will be in touch to get you started with the online course and the name of your assessor.

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If you would like to do a Chef, FOH or Fuzzy Ed’s Apprenticeship then this is what to do:

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After the huge success of the Orchid Apprenticeship this year we are set to do the twelve month courses again in 2014.

• Chef Apprenticeship – Diploma in Food Processing and Cookery • Front of House Apprenticeship – Diploma in Food and Beverage Service • Fuzzy Ed’s Apprenticeship – Diploma in Hospitality Services

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Orchid Apprenticeship 2014 is coming…

1) NVQ Level 2

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Stop the Press!

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2013

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New Menu Launch!

THERE ARE TWO GREAT MENU LAUNCHES TO TELL YOU ABOUT IN OCTOBER AND NOVEMBER; ALL INNS AND CLASSIC CARVERY!

All Inns Menu

Tuck Shop Sundae

Mega Breakfast Burger

Two Foot Tikka

The Sheriff Hot Dog

Sharing Combo

Classic Carvery Menu

Chicken & Ribs Combo

Tuck Shop Sundae

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Cherry Bakewell Sponge

Potato Shells

Mojito Cheesecake

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Facebook Posts of the month!

See who’s been saying what on their Facebook page this month… #TheGreatBritishCarvery The Great British Carvery Page had an awesome ‘Lucky 7’ competition - seven videos, seven new dishes, seven ‘Meals for two’ to be won!

#Halloween!

With Halloween around the corner, many of our pubs are embracing social media to sell their spooky weekend plans!

And here’s some of the rest!

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ent m e l pp u S s Sale

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The Golf Society Haywain,St.Ives Idea

pLAN

“This great idea came from our regulars. We gave them ownership which meant they could really get their teeth into organising and planning their event.”

“Customers meet at the Haywain then go off for a round of golf. At the end they return to the pub where a buffet is laid out.”

The Golf Society has been running for the last three years – there’s always a no-spend policy so there’s no cost to the pub.”

“Once at the pub, Steve hosts a presentation which includes presenting the trophy to the winner and promoting the raffle at the end of the evening.”

event

METHOD:

“All proceeds go to ‘Help For Heroes’ (£265 raised last time!) which is relevant to the area due to the number of RAF bases in Cambridgeshire.”

COST: “No cost to the pub!”

PROMOTION: “The customers are the main promoter; they do daily Facebook posts (which are linked to the pub’s page) and one of the members of the Golf Society even designs the posters.”

TEAM INVOLVEMENT: “The team are briefed on the events.”

EVALUATION TOTAL SPEND: £0 tOTAL SALES: Over £500 increase from last year “We regularly change golf courses to keep the idea fresh. We’re still going strong with our next event planned for Boxing Day!”

Pub contact Details: Julie & Steve Lowe (Haywain) 01480 301 519 OMG OMG

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NOVEMBER

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TY UGH D R NA URE YOU T S A U E F D SEN GET ’S H D T N A ON PICS NEXT M IN ION! EDIT

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Sport

GIVING OUR CUSTOMERS EVEN MORE

PAGE 3 PHOTO

ANSWER MAGDA ANTOLAK FROM THE WALMER CASTLE, NOTTING HILL!

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OMG!

2014

FIFA WORLD CUP

WHO’S QUALIFIED FOR

NEXT YEAR’S FINALS? ENGLAND HAVE BOOKED THEIR PLACE! Here are five other countries that will be making the trip to Rio in 2014.

BRAZIL (Winners: 1958, 1962, 1970, 1994, 2002)

Automatic qualification as host nation.

Skill and flair are always guaranteed when the Brazilians are about. Their awesome performance at this year’s Confederations Cup (Neymar and Paulinho particularly) leaves them in a very strong position to claim the famous trophy for a record sixth time.

GERMANY (Winners: 1954, 1974, 1990) Qualified as winners of Group C with 28 points (9W, 1D, 0L) A World Cup without Germany would be like a mirror without glass just plan bizarre. Let’s also not forget the 2012 all-German Champions League Final. Write them off at your peril!

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GIVING OUR CUSTOMERS EVEN MORE

ITALY (Winners: 1934, 1938, 1982, 2006) Qualified as winners of Group B with 22 points (6W, 4D, 0L) Never a country to shy away from using the ‘dark arts of the game’ to help them progress, the Italians are in possession of some real talent. The one area that could hold them back is in attack. Can Mario Balotelli sort himself out and realise his potential? Only time will tell.

BELGIUM (Fourth Place: 1986) Qualified as winners of Group A with 26 points (8W, 2D, 0L) If you haven’t actually looked at Belgium’s squad, you’re in for quite a surprise. The Rode Duivels (Red Devils) have some real talent to call upon including Vincent Kompany, Eden Hazard, Romelu Lukaku and Christian Benteke. Great mix of strength, power and precision!

NETHERLANDS (Runners-Up: 1974, 1978, 2010) Qualified as winners of Group D with 28 points (9W, 1D, 0L) The Flying Dutchmen have never won the World Cup – could this be their time? They remain as attackminded as always with the likes of Robin van Persie, Klaas-Jan Huntelaar and Dirk Kuyt leading the line. Perhaps well worth a flutter!