SPECIAL FEATURE: Insurance INTERVIEW: PwC FEATURE: Orient SINGAPORE
Your Club World experience is being upgraded across 2018. Expect superior restaurant-style dining with beautiful new table settings and food display trolleys on board. Sumptuously soft new bedding from The White Company is also making Club World more luxurious. For details visit ba.com. A Club World of difference in 2018
CONTENTS Feature: Buying&SellingArtOnline-TheChallengesand Feature: Asia’sMedicalInflation–CauseforConcernNewsLet'sDiscuss...President'sMessage Editor:alison@britcham.org.sg#11-03RobinsonPointTel:+656222-3552Fax:+656222-3556www.britcham.org.sgOrientisabi-monthlymagazineandarticlesaresentatowner’srisk@bccsingapore@britchamsg Feature:Feature:ExecutiveDirector'sMessage Education&STEM-CreatingaSolidFoundation Feature:Feature: Folkington’spremiumTonicWaterstoprovideaBritishtwisttoSingapore’sGin&TonicRevolution Feature:Feature:
PRESIDENT: Rolls-RoyceSingapore SECRETARY: TREASURER: TradeArcadisPricewaterhouseCoopers (Ex-Officio) (Ex-Officio) EVENTS: MEMBERSHIP: (Chairperson)(Chairperson) , (Co-Chair), DEVELOPMENT: (Chairperson)(Chairperson)Chairperson(Chairperson) Executive: Executive:
TURBO COUPE SUV , Every now and then, a car comes along to break all the rules, and makes you rethink what you want in one. This is that car. The All-NEW Eclipse Cross looks like a coupé, but drives like an SUV. Featuring exceptional Japanese craftsmanship and unparalleled attention to detail, it’s primed to take you places – both familiar and out of your comfort zone. Experience it in all its glory at a Mitsubishi showroom today! Mitsubishi Motors Singapore www.mitsubishicars.com.sg Fuel consumption: 6.7ℓ/100km VES Banding: B ALEXANDRA SHOWROOM: 239 Alexandra Road S(159930) Tel: 6473 9722 UBI SHOWROOM: 22 Ubi Road 4, Fulco Building S(408617) Tel: 6746 3000
HealthSummerbestSingaporeItwaslittlemorethanasithostedtheAsPMLeehighlightedexamplesofUK-SingaporeMental
Message
NEW CITYGUIDE2017/18 THINGS TO DO CHOOSING SCHOOLS • HEALTHCARE • DINING ... & MORE! Are you looking to make the most out of living in Singapore or know someone new in town who needs a helping hand? Whether you’ve just arrived or have been here a while, you’ll find loads of handy tips and advice on neighbouhoods to live in, property, education, health and more. For a limited time only we’re giving away free copies. To get yours delivered to your door, visit: Terms & Condition: Free copy of our City Guide is while stocks last and limited to one copy per person, and valid only for Singapore addresses. CITY GUIDE IS HERE! EXPAT LIVING’S YOURS expatliving.sg/CG_OrientFREE!
‘LetsDiscuss’ committeeplayinginacompany’sbroadertalentICTasHerMajesty’sTradeCommissioner Message
InlinewiththeChamber'smissionHowdy’smobile
Tel:39RobinsonRoad,#11-03RobinsonPoint,+656222-3552www.britcham.org.sghttp://bit.ly/orientfeedback
bccsingaporebritchamsgbritchamsingapore
Diversity
“Intoday’svolatile,deliveringbusiness
NEWS: NEWS
In2012,BPsetitsD&Imotivate,developoftoptalentreviewedbythe reinforcedgame-changinglongstandingJuly,follow.get‘inclusion’right,Employee-led‘inclusion’,thereeveryoneisalignedwiththeWorldCitiesSummit,Clean-EnviroSummitpartoftheUKandSingapore’scollaborativerelationshiptechnologiesalreadyimpactingindustries.theUK’svisionforthelowcarboneconomy.Asahighlightedthatitwasahigher-riskstrategyforbusinessesnottoTheUK’slowcarbontransitioncanbetracedtotheUKspivotal2008ClimateAct–alegalcommitmentto80%reductionofGHGsby2050.sourcesby2032.The2017IndustrialStrategyalsomapsouttheUK’ssince1990andGDPhasrisenbytwo-thirds.Thisprovesthatitiscarbonsectorandassociatedsupplychains–reflectinga3.8%yearly
strategy,
NEWS: ALBA1836is SingaporeExcellence www.alba1836.com.sg FairPrice College’skilograms.Thesix-tonneorgan,a$1millionextensivemusicprogramme. performances.”We'rewe’reonlyfouryearsold,weseesomewonderfulallreallyexcitedtoseehowoneofthe
continuityclientThetransactiondemonstratesHawksford’scommitmentandfundadministrationcompany’sglobalHawksford’scorporateclientswillnowhaveaccesstoaAsia,whileP&PclientswillbeabletoutiliseHawksford’sP&P’sPartnersStefanoPassarello,DarioAcconciandforP&P’slongstandingclientbase.platform.“Hawksford’sacquisitionofP&PfitsourFiftypercentofHawksford’semployeesarenow“P&PisrunbyateamwhoshareHawksford’sarepassionatelyclient-orientated.integratingP&P’sstaffbenefitsfromthisacquisition.”“ThisacquisitionpresentswhileP&P’sreachacrosskeynewservicestoourestablishedclient
Hawksford
NEWS:
SaturdayWedMon,hours.checksandvaccination,well-womenYoucantakeyourchildTueandThu,8.30am–9pmandFri,8.30am–7.30pm8.30am–12.30pm
NEWS:
Mediacorp:attendedguestsfilmmakerstoanOscar-styleGalaScreening.Closeto400dressedupHollywood-styletoviewthe33story-telling,buttolearnfromindustryexperts.Asananexclusive‘IndustryDay’on3•TomBatchelor,General•DoreenNeo,ChiefContent Tanglin.”“WhileIcouldn’tofthisexciting“Forme,theandbetter.Tanglin's org.ph/uksmesphilippinescdlsantos@britcham.org.phtoVisayasregionbringingforeignanotheroneofthecountry’srapidlygrowingplayersfromwww.britcham.
usersCybersecurityisback.AheadofSeptember’s seeing:databreachinSingapore’shistory.In•Anincreasingrelianceontechnologyinterruptions–whatwasan•Substantialtimeandcosttoresolveincidents–anaverageof168daystoCSITinBelfast,theUK’sInnovationandcyberinnovatorsandstart-upsandthe Technology don’tdatetechnology-theybreachofa•Focusonimprovingsafe)–80%•Createinventoriesdata-wecannotfullyunderstand•Separate•Acceptthatweatsomepoint•Consider•Lookoutwardsatthe
changebroadIt’s•Starttothinkliketheattacker-usereallyacombinationofpeople,productivedialoguewithSingapore’sinformationandknow-howacrossourfree,well-regulatedinternational“OrganisationsWithouttrust,theneedforsafeandbusinessenabler–businessesinAsiaindustrypartnerships.”"Everyconsultantwakesupdailywonderingifvaluabledatanotallcanberemembered.‘Collectivepassword’tothepossibilityofaone-systemsecuritytokeninenvironment.""Howcancybertoday’sgame-changerorbreakingacybersecurityframework–haveyouensuredareinthebestpositionforyourcybersecuritysolutiontosucceed?"
about(growing"Thisishavedisrupted"Whilecyberathirdbeenprovenpossible.necessarytodevelopappropriatecountermeasures.""Sophisticatedpoint,withcloselyattheaccountabilitypublicandisoneofthoseissuesthateveryoneSME’s)tohearsomepracticalit.""Theincidentattacks.Thereapproachcanboostbetweendatasecuritysecurityacrossthecloudsmartdevices,smartenablerforunleashingthebusinesspotentialofsensitivedata."
identity•••"Singaporehasrecentthreats,ensuringaholistic,risk-based,educationandensuringrobustpoliciesareinplaceandfollowed•peopleandtalentdevelopmentatgrassmoreinvestmentinmethodstotraceoffenders""Whetheryoulearningboot-camps"AsSingaporeembarksonitsSmartNationinitiativetomovethenation’seconomydigital,ensuringsecurity,Thisisexacerbatedbyanincreaseinstate-linkedcyberrecognition."
me“thiswouldifIwasintheUK”
wasn’tjustthehangoverthat‘voluntarilycausinghurt’toataxi
twentiestomid-fortiesandinandnon-consensualtouching,forBritish
localdo'sanddon'ts.Visit public.
clientsRawlinson&Hunterwithmulti-jurisdictionalinterests.AnthonyStiefel,HeadofDirectInvestmentsKNOLSKAPEisanend-to-enddevelopment".KNOLSKAPE'shavefaithfullyworkedwww.smartrelocators.sgKennethCheong,Director-CorporateSales
Walton'sTenantCSisonyourbehalfoperationsissecondtonone.FormoreinformationBunkerGroup'semployeesAnthonyStiefel,HeadofDirectInvestmentsAsoneoftheworld’simplementindustry-leadingdedicatedoperationalexpertise
LEVITISE
MHPWe’reaholisticlifestyleCommunicationstechnologicalenvironment.www.taylorvinters.com
EVENTSUPCOMING events@britcham.org.sghttp://bit.ly/showmeevents DATE NAME TIME VENUE Aug2018E-commerceTrendsin #11-03RobinsonPoint, Aug2018SocialSept2018 Shangri-LaHotel, 20182018SeptEveningSept #10-01OUEBayfront,
www.britcham.org.sg/events/past-events/2715www.britcham.org.sg/events/past-events/2731
InsightsintoPayaLebarQuarter www.britcham.org.sg/events/past-events/2721 PartnersPartnerPartner www.youtube.com/watch?v=dz0u1lk_VFk&t=10s
Singapore’sFinancialEcosystem www.britcham.org.sg/events/past-events/2712 START-UPSERIES: www.britcham.org.sg/events/past-events/2717www.britcham.org.sg/events/past-events/2714
PwC’sdiversityandinclusionpolicyisdefinedasour“Bringingtogetherpeople,andourcommunities.” thecompany’sapproachtoinclusionandherpersonal
https://www.youtube.com/watch?v=fv_6fe-NVOo from? yearsSingapore,ratherthanfocusingonmyfamily’saspeople’svaluesreallyinmycareer,itwasaneye-ForPwC,wehavea2+1strategy–mind-setofus“mycompanytodothis”“thenewthesechangesonpaper”
Karenandcolleaguescollecting launchedpointsanddrop-offsincareerthe“LunchwithaStranger”programmetoencouragehasnot“bought
speakingup-forexampletheFinancialWomen’s.Today,ifyoudon’thavesomeagenda,whichisSingapore’sfuture.Weuse
arrayofbackgroundsandexperiences–meaningtheythinkandapplyvaryingapproachestoproblem-solving.Andwe’re
FEATURE: BUYING& TechnologyBuying&Selling effectively?Inthisarticle,wewilllook
FEATURE: BUYING&SELLINGARTONLINE-THECHALLENGES art-buyingbuymore–andspendmore–atplatformsandareyouseeisn’tnecessarilywhatyouwillhelptoreducebuyer’sremorseexpectedthatbuyer’sexpectationscostbetween£1,000and£5,000-aanartwork’srelyingon
FEATURE: BUYING& theBaxters-International(Art)LtdteamBAM!’ssuccess.Clarehasvisitwww.baxters-art.com community. the‘cartpurchases,i.e.UK’slandregistry.abandonment’.Oneoftheinabilitytocarryoutcross-Data’sroleinretaildecision-makingwillgrowandforward-start-upsthough,
HOW CAN YOUR BUSINESS GAIN FROM THE OPPORTUNITIES THAT WORKFORCE, WORKPLACE AND DIGITAL REVOLUTION OFFER? Look out for events and activities in our Future of Work series
Insurance ofPrudentialSingapore,sharesthecompany’s
perspectives designateddoesn’thavehisowndesk.Infact,seats.It’sadeliberate done“Ourworkenvironmentisnotorganisedbydepartments.It'squickly,” open-conceptOfficer,achampionofactivity-asedworkingattheinsurer’snewoffice,PRUcreativity,self-initiativeand economy,”“Wearenurturingafuture-ready collaboration “customerobsessed” customers.longer-termroadmaptocreating customers,”that“You’vereallygottochangetheyourespondtocustomers’ It’sthesamearrangementstand-upmeetings breakingabout“It’snotjustopenspaces;downhierarchy,”“It’saboutithastostartfrom teamsactivity-basedday-to-day,theprojects conversation,”“We’vecreated
companiesinSingapore,servingcreditratingagencyStandardat31December2017.Itdelivers conversationWe’vecreatedaorganisation,”“Thebestideascan aone-stopmobileapptohouseall of“Employeesalsoneedtobroadenexpertise,” sponsoringpart-timeeducationfor manyand“Byfacilitating‘what'smytakingownership,”“Toperspectives,” ofPrudential’semployeebenefits
Asia’sMedicalInflation years.Aon’sinauguralreportonmedicalinflationintheregion‘AsiaHealthcareTrends2017/18–InPursuitofEquitable,AffordableHealthcare’providesacompellingBasedupontheinputofAsia’sleadingmedicalplaninsurers,thereportidentifiesthatacrosstheelevenin-Thereportstorm’characterisedby:•Loomingdemonullgraphiccrisis•Growingburden•Contributorysedentarylifestylesinpatientfromcommunicable FEATURE: ASIA’SMEDICALINFLATION–CAUSEFORCONCERN
FEATURE: ASIA’SMEDICAL
OrganisationNCDshaveearnedthemonikerof‘diseasesofaffluence’giventhelinkagebetweenrisingstandardsforEconomicCo-operationandDevelopment’s(OECD)datafromtheearlypartofthispercentinhighincomecountries.In2009,Asia’smiddle-classpopulationwillhaveswollento4.9billion,vibrantandwell-functioningandMalaysia
FEATURE: ASIA’SMEDICALINFLATION–CAUSEFORCONCERN programmes.capacitytoincreaseout-of-pocketrequired. Outlook AsiamanyofAon’sinitiativesfordomesticandAon’sHealth&BenefitsPracticeCouncilinPacific,andisamemberofAon’s
FEATURE:
Governmentsareharnessingdata-driven
FEATURE: transformation resources.Today,overhalfoftheworld'sthatovertwo-thirdsofpopulationswillonasolidlong-termvision–avisionthathasbeenembodiedin“smartcity”today’surbanisation,governmentsareharnessingdata-drivenintelligencetoSmartcityinitiativesarewide-ranging,AccordingtoIDC,Asia-Pacificoverthe016-2021forecastperiod,transformation.initiatives:•Ensurethatpeopleandtolong-termcitizenadvantageenergy-savingenergy.•DrivebusinessefficiencySingapore’sSmart community.”“empowerpeoplenetworks,
FEATURE: partnerships technologiesAsiaPacific’sburgeoningsmartcity
number-plateimplementtechnologiestofast-trackcitiestowardsamoreenergy-efficientrecognition(ANPR)butensureup-to-the-minutedataLeveragingtechnologyinstantlythroughinterestforreal-timedatadata.embeddeddiscreetlyinthepatrolcar’sroof-mountedlightbar.
Corporation.Focus’deliverswithofcustomerswithaworld-classportfolioenterprise-gradescalablesolutionsanalyticsbuilt-in,MicroFocuscustomer-centeredbusinessandsettingthecompany’sstrategyforgrowth,
FEATURE: EDUCATION&STEM-CREATINGASOLIDFOUNDATIONFORFUTURE Education&STEMlookingatproject-basedlearningholygrailofeducation—theabilityexperienceordomaintoanother—Itanswersthe to“WhydoIneedlearnthis?” subjectsinter-disciplinarytosolve
FEATURE: EDUCATION resource-richenvironment Studentsaregivenopen-endedcross-curricularskillsthattheystudentscanusemini-robotstocompleteagolf-coursechallenge.reflection.supportiveand
FEATURE: EDUCATION&STEM-CREATINGASOLIDFOUNDATIONFORFUTURE careersforstudents’ problems.careers,skillsclassestotheopen-ended,creativeonlywilltheylearnthe“traditional”they’llneedtothriveintheirbutthey’llalsoenjoysolutionsforpressingreal-worldprogrammeofitpotentiallyCenturyforstudents’futurecareers–evenconcept-driveneducationhelps Sebastien’sexperienceincludesB2B,MNCs'andGovernmentorganisations.schools,worldleadersinK-12Blendingacaring,child-focusedenvironment,cutting-edgefacilities,lowstudent-teacherratioandglobally
FEATURE: JDX
exclusive.Weareallfamiliarwithsilo-orientated(GDPR)aroundindividuals’personalparticipantshowtheykeepindividuals’individuals’transactions.Armedwithamongstthemselvesasetofself-knownasthemanual,lengthyincreasecontrolcommunity.
regulators
commitments Derivatives:globalover-the-counter(OTC)•Increaseduseofcentral•ExecutionofOTCDerivativesonfourhigh-levelcommitmentsdifferentregulatoryrequirements-Dodd-Frank(US),ESMA(Europe)andJFSA(Japan)–andhaddifferentcountriesusingtaxpayers’money.But approachThesolution–acollaborative accesstoeverything,regulations market-driveninitiatives.Heisservices.Stuartisaco-founderof
FEATURE: FOLKINGTON’SPREMIUM Folkington’sPremiumBritishTwist ByPaulBendit,FoundingDirector, Folkington’sprovideaclassicBritishtwist. reassertingandsoccer,dailymalaria-bustingquinine.Andtennis,thecork-screwandyou’llfindthatthreequartersatthestartof2018(up5-foldsinceitsgin-makingskillsflatteringlyin1751inHogarth’s“GinLane”.that“perfectserve”bartendersareFolkington’s,oneofBritain’sindependentpremiumnon-othermixersatthisyear’stheFolkington’sapproachhaswithonlyaisthebrand’sFolkington’sbrandginwithoutownasdeliciouswhichwe’vetheclassic
FEATURE: FOLKINGTON’S
Scottishandyou’llfind
FEATURE: FOLKINGTON’SPREMIUM usedouri360.Brighton’ssomeofthecountry’sleadingbars;newBritishAirwaysFolkington’shasbeenoneofthesponsoringbrandsatthisyear’sQueen’sBirthdayPartycelebrationenjoytherangeofFolkington’sScotland’sNBGin,aswellasenjoytheremainderofFolkington’s“EnglishGarden”tonicwater.afusionofEnglish-growntheflavoursandaromasthatyou’dFolkington’sEnglishGardentonicAswellastonicwaters,Folkington’sonlyfromBritish-growntonicwaterscontinuedevelopingSingapore. Folkington’s,sectorPaulbrand,Folkington’sisfiercelyproudBenditfoundedtheFolkington’sandforstand-alonebrands.TheambitionincreatingFolkington’swines(“terroir”)intoarangeoffruitoriginallyfoundedin2012,isoneorBritain’sindependentpremiumnon-alcoholicbrands.From
Creating & strategicallybychance.Coordinatedefforts–bothandoperationally–FEATURE:
FEATURE: revenue..strategyforAsia-Pacificcompanies,Thehalf-yearlysurveyofnearly3,000Asia-PacificandgreateraccesstosurveyedinAsia-Pacificintendingtocompanieswithadual-headcross-borderacquisitions.Companies“normal”onanacquiredcompanythebusinessas-usual,withoutafocussetupdedicatedin-houseintegrationorganisation’skeyperformanceCoordinatedandoperationallysucceed.Atthepre-dealstage,success.Translatingobtainbuy-infrom
FEATURE: success
ofPost-deal,theintegrationprocessdoesnothigh-potentialcross-functionalorganisation’sstrategy,mustreinforcetheperceivedasinadequate–generousEvenasimmediatesynergytargets–incentives–aretopofmindintheshortterm,tounlocklong-termvalue,teamsneedarewithdrawn.Thisrequireslong-termfocusoneveryone’spart.regularly,soacknowledgeas-usual,whichcomplicated,time-consumingwithinthreesynergyinitiatives
Karambir improvements.Karambirhasin-depth
FEATURE:
"mymale-dominatedrepertoireasa"conversationsaroundwomen'srecordingswereheardbyaUK-isAnneWightman'sgrandmother;Since"ACelebrationofWomen,"I'vegivenfurtherperformancesmostrecentlecture-recitalswasat
'SonataperformVítězslavaKaprálová'sAppassionataMvt2': FEATURE: https://www.youtube.com/watch?v=Ei6XLs-7_-g
WorkLet'sDiscuss... theUK’stotalGDP.Thereisstrong Economics)Productivity”,&Sgroi,D.(2015)“HappinessandJournalofLabor .reacttoandprocesslife’supsandAspartoftheChamber’songoingofways-throughcontentsuchasourpublications:“Diversity”and“D&I”;eventssuchas“Raising”,heldinOctoberCelebrating,: ManagementJames'sPlaceWealth –20May2018,StJames’stheStJames’svariousinitiativesminds’.FeedbackStJames’sPlaceSpecialForcesaStJames’sPlace
•ThegoaloftheChamber'sRaisingawarenessandsharingbest•Buildingrelationshipswithandproviding LET'SDISCUSS... are:(“SPO”,)weseewellnessinitsbroadestsenseasthe“What”andthetermresilienceasthe“How”.In Vision –helpingtobuildasenseof Composure regulation;–assistingwith Reasoningpreparation;–buildingskillsin–helpingpeople Tenacity lastly–buildingpersistenceand Collaboration –buildingsupport“plastic”and lucy@britcham.org.sg .
www.britcham.org.sg/membership/membership-offersTofindhowtoredeemourmember-exclusive SearchOfficesStarHubBupafurniturein-storeatCourtsMegaAdventureQuintessentially'slifestyleEmiratesShangri-LaHotelsProgrammeRegus1monthfreetrialofCo-SpacesSonru
CluboutletsExpress25%offMon-FriatPizzaHarry'sBarMezza9HyattSasha's'sdiningprogramGinettBeachBarBeachSingaporeProgrammesCMCPartnershipAsiaTechnologyConversations