Orient Issue 67

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SPECIAL FEATURE: Insurance INTERVIEW: PwC FEATURE: Orient SINGAPORE

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CONTENTS Feature: Buying&SellingArtOnline-TheChallengesand Feature: Asia’sMedicalInflation–CauseforConcernNewsLet'sDiscuss...President'sMessage Editor:alison@britcham.org.sg#11-03RobinsonPointTel:+656222-3552Fax:+656222-3556www.britcham.org.sgOrientisabi-monthlymagazineandarticlesaresentatowner’srisk@bccsingapore@britchamsg Feature:Feature:ExecutiveDirector'sMessage Education&STEM-CreatingaSolidFoundation Feature:Feature: Folkington’spremiumTonicWaterstoprovideaBritishtwisttoSingapore’sGin&TonicRevolution Feature:Feature:

PRESIDENT: Rolls-RoyceSingapore SECRETARY: TREASURER: TradeArcadisPricewaterhouseCoopers (Ex-Officio) (Ex-Officio) EVENTS: MEMBERSHIP: (Chairperson)(Chairperson) , (Co-Chair), DEVELOPMENT: (Chairperson)(Chairperson)Chairperson(Chairperson) Executive: Executive:

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HealthSummerbestSingaporeItwaslittlemorethanasithostedtheAsPMLeehighlightedexamplesofUK-SingaporeMental

Message

NEW CITYGUIDE2017/18 THINGS TO DO CHOOSING SCHOOLS • HEALTHCARE • DINING ... & MORE! Are you looking to make the most out of living in Singapore or know someone new in town who needs a helping hand? Whether you’ve just arrived or have been here a while, you’ll find loads of handy tips and advice on neighbouhoods to live in, property, education, health and more. For a limited time only we’re giving away free copies. To get yours delivered to your door, visit: Terms & Condition: Free copy of our City Guide is while stocks last and limited to one copy per person, and valid only for Singapore addresses. CITY GUIDE IS HERE! EXPAT LIVING’S YOURS expatliving.sg/CG_OrientFREE!

‘LetsDiscuss’ committeeplayinginacompany’sbroadertalentICTasHerMajesty’sTradeCommissioner Message

InlinewiththeChamber'smissionHowdy’smobile

Tel:39RobinsonRoad,#11-03RobinsonPoint,+656222-3552www.britcham.org.sghttp://bit.ly/orientfeedback

bccsingaporebritchamsgbritchamsingapore

Diversity

“Intoday’svolatile,deliveringbusiness

NEWS: NEWS

In2012,BPsetitsD&Imotivate,developoftoptalentreviewedbythe reinforcedgame-changinglongstandingJuly,follow.get‘inclusion’right,Employee-led‘inclusion’,thereeveryoneisalignedwiththeWorldCitiesSummit,Clean-EnviroSummitpartoftheUKandSingapore’scollaborativerelationshiptechnologiesalreadyimpactingindustries.theUK’svisionforthelowcarboneconomy.Asahighlightedthatitwasahigher-riskstrategyforbusinessesnottoTheUK’slowcarbontransitioncanbetracedtotheUKspivotal2008ClimateAct–alegalcommitmentto80%reductionofGHGsby2050.sourcesby2032.The2017IndustrialStrategyalsomapsouttheUK’ssince1990andGDPhasrisenbytwo-thirds.Thisprovesthatitiscarbonsectorandassociatedsupplychains–reflectinga3.8%yearly

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NEWS: ALBA1836is SingaporeExcellence www.alba1836.com.sg FairPrice College’skilograms.Thesix-tonneorgan,a$1millionextensivemusicprogramme. performances.”We'rewe’reonlyfouryearsold,weseesomewonderfulallreallyexcitedtoseehowoneofthe

continuityclientThetransactiondemonstratesHawksford’scommitmentandfundadministrationcompany’sglobalHawksford’scorporateclientswillnowhaveaccesstoaAsia,whileP&PclientswillbeabletoutiliseHawksford’sP&P’sPartnersStefanoPassarello,DarioAcconciandforP&P’slongstandingclientbase.platform.“Hawksford’sacquisitionofP&PfitsourFiftypercentofHawksford’semployeesarenow“P&PisrunbyateamwhoshareHawksford’sarepassionatelyclient-orientated.integratingP&P’sstaffbenefitsfromthisacquisition.”“ThisacquisitionpresentswhileP&P’sreachacrosskeynewservicestoourestablishedclient

Hawksford

NEWS:

SaturdayWedMon,hours.checksandvaccination,well-womenYoucantakeyourchildTueandThu,8.30am–9pmandFri,8.30am–7.30pm8.30am–12.30pm

NEWS:

Mediacorp:attendedguestsfilmmakerstoanOscar-styleGalaScreening.Closeto400dressedupHollywood-styletoviewthe33story-telling,buttolearnfromindustryexperts.Asananexclusive‘IndustryDay’on3•TomBatchelor,General•DoreenNeo,ChiefContent Tanglin.”“WhileIcouldn’tofthisexciting“Forme,theandbetter.Tanglin's org.ph/uksmesphilippinescdlsantos@britcham.org.phtoVisayasregionbringingforeignanotheroneofthecountry’srapidlygrowingplayersfromwww.britcham.

usersCybersecurityisback.AheadofSeptember’s seeing:databreachinSingapore’shistory.In•Anincreasingrelianceontechnologyinterruptions–whatwasan•Substantialtimeandcosttoresolveincidents–anaverageof168daystoCSITinBelfast,theUK’sInnovationandcyberinnovatorsandstart-upsandthe Technology don’tdatetechnology-theybreachofa•Focusonimprovingsafe)–80%•Createinventoriesdata-wecannotfullyunderstand•Separate•Acceptthatweatsomepoint•Consider•Lookoutwardsatthe

changebroadIt’s•Starttothinkliketheattacker-usereallyacombinationofpeople,productivedialoguewithSingapore’sinformationandknow-howacrossourfree,well-regulatedinternational“OrganisationsWithouttrust,theneedforsafeandbusinessenabler–businessesinAsiaindustrypartnerships.”"Everyconsultantwakesupdailywonderingifvaluabledatanotallcanberemembered.‘Collectivepassword’tothepossibilityofaone-systemsecuritytokeninenvironment.""Howcancybertoday’sgame-changerorbreakingacybersecurityframework–haveyouensuredareinthebestpositionforyourcybersecuritysolutiontosucceed?"

about(growing"Thisishavedisrupted"Whilecyberathirdbeenprovenpossible.necessarytodevelopappropriatecountermeasures.""Sophisticatedpoint,withcloselyattheaccountabilitypublicandisoneofthoseissuesthateveryoneSME’s)tohearsomepracticalit.""Theincidentattacks.Thereapproachcanboostbetweendatasecuritysecurityacrossthecloudsmartdevices,smartenablerforunleashingthebusinesspotentialofsensitivedata."

identity•••"Singaporehasrecentthreats,ensuringaholistic,risk-based,educationandensuringrobustpoliciesareinplaceandfollowed•peopleandtalentdevelopmentatgrassmoreinvestmentinmethodstotraceoffenders""Whetheryoulearningboot-camps"AsSingaporeembarksonitsSmartNationinitiativetomovethenation’seconomydigital,ensuringsecurity,Thisisexacerbatedbyanincreaseinstate-linkedcyberrecognition."

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clientsRawlinson&Hunterwithmulti-jurisdictionalinterests.AnthonyStiefel,HeadofDirectInvestmentsKNOLSKAPEisanend-to-enddevelopment".KNOLSKAPE'shavefaithfullyworkedwww.smartrelocators.sgKennethCheong,Director-CorporateSales

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EVENTSUPCOMING events@britcham.org.sghttp://bit.ly/showmeevents DATE NAME TIME VENUE Aug2018E-commerceTrendsin #11-03RobinsonPoint, Aug2018SocialSept2018 Shangri-LaHotel, 20182018SeptEveningSept #10-01OUEBayfront,

www.britcham.org.sg/events/past-events/2715www.britcham.org.sg/events/past-events/2731

InsightsintoPayaLebarQuarter www.britcham.org.sg/events/past-events/2721 PartnersPartnerPartner www.youtube.com/watch?v=dz0u1lk_VFk&t=10s

Singapore’sFinancialEcosystem www.britcham.org.sg/events/past-events/2712 START-UPSERIES: www.britcham.org.sg/events/past-events/2717www.britcham.org.sg/events/past-events/2714

PwC’sdiversityandinclusionpolicyisdefinedasour“Bringingtogetherpeople,andourcommunities.” thecompany’sapproachtoinclusionandherpersonal

https://www.youtube.com/watch?v=fv_6fe-NVOo from? yearsSingapore,ratherthanfocusingonmyfamily’saspeople’svaluesreallyinmycareer,itwasaneye-ForPwC,wehavea2+1strategy–mind-setofus“mycompanytodothis”“thenewthesechangesonpaper”

Karenandcolleaguescollecting launchedpointsanddrop-offsincareerthe“LunchwithaStranger”programmetoencouragehasnot“bought

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arrayofbackgroundsandexperiences–meaningtheythinkandapplyvaryingapproachestoproblem-solving.Andwe’re

FEATURE: BUYING& TechnologyBuying&Selling effectively?Inthisarticle,wewilllook

FEATURE: BUYING&SELLINGARTONLINE-THECHALLENGES art-buyingbuymore–andspendmore–atplatformsandareyouseeisn’tnecessarilywhatyouwillhelptoreducebuyer’sremorseexpectedthatbuyer’sexpectationscostbetween£1,000and£5,000-aanartwork’srelyingon

FEATURE: BUYING& theBaxters-International(Art)LtdteamBAM!’ssuccess.Clarehasvisitwww.baxters-art.com community. the‘cartpurchases,i.e.UK’slandregistry.abandonment’.Oneoftheinabilitytocarryoutcross-Data’sroleinretaildecision-makingwillgrowandforward-start-upsthough,

HOW CAN YOUR BUSINESS GAIN FROM THE OPPORTUNITIES THAT WORKFORCE, WORKPLACE AND DIGITAL REVOLUTION OFFER? Look out for events and activities in our Future of Work series

Insurance ofPrudentialSingapore,sharesthecompany’s

perspectives designateddoesn’thavehisowndesk.Infact,seats.It’sadeliberate done“Ourworkenvironmentisnotorganisedbydepartments.It'squickly,” open-conceptOfficer,achampionofactivity-asedworkingattheinsurer’snewoffice,PRUcreativity,self-initiativeand economy,”“Wearenurturingafuture-ready collaboration “customerobsessed” customers.longer-termroadmaptocreating customers,”that“You’vereallygottochangetheyourespondtocustomers’ It’sthesamearrangementstand-upmeetings breakingabout“It’snotjustopenspaces;downhierarchy,”“It’saboutithastostartfrom teamsactivity-basedday-to-day,theprojects conversation,”“We’vecreated

companiesinSingapore,servingcreditratingagencyStandardat31December2017.Itdelivers conversationWe’vecreatedaorganisation,”“Thebestideascan aone-stopmobileapptohouseall of“Employeesalsoneedtobroadenexpertise,” sponsoringpart-timeeducationfor manyand“Byfacilitating‘what'smytakingownership,”“Toperspectives,” ofPrudential’semployeebenefits

Asia’sMedicalInflation years.Aon’sinauguralreportonmedicalinflationintheregion‘AsiaHealthcareTrends2017/18–InPursuitofEquitable,AffordableHealthcare’providesacompellingBasedupontheinputofAsia’sleadingmedicalplaninsurers,thereportidentifiesthatacrosstheelevenin-Thereportstorm’characterisedby:•Loomingdemonullgraphiccrisis•Growingburden•Contributorysedentarylifestylesinpatientfromcommunicable FEATURE: ASIA’SMEDICALINFLATION–CAUSEFORCONCERN

FEATURE: ASIA’SMEDICAL

OrganisationNCDshaveearnedthemonikerof‘diseasesofaffluence’giventhelinkagebetweenrisingstandardsforEconomicCo-operationandDevelopment’s(OECD)datafromtheearlypartofthispercentinhighincomecountries.In2009,Asia’smiddle-classpopulationwillhaveswollento4.9billion,vibrantandwell-functioningandMalaysia

FEATURE: ASIA’SMEDICALINFLATION–CAUSEFORCONCERN programmes.capacitytoincreaseout-of-pocketrequired. Outlook AsiamanyofAon’sinitiativesfordomesticandAon’sHealth&BenefitsPracticeCouncilinPacific,andisamemberofAon’s

FEATURE:

Governmentsareharnessingdata-driven

FEATURE: transformation resources.Today,overhalfoftheworld'sthatovertwo-thirdsofpopulationswillonasolidlong-termvision–avisionthathasbeenembodiedin“smartcity”today’surbanisation,governmentsareharnessingdata-drivenintelligencetoSmartcityinitiativesarewide-ranging,AccordingtoIDC,Asia-Pacificoverthe016-2021forecastperiod,transformation.initiatives:•Ensurethatpeopleandtolong-termcitizenadvantageenergy-savingenergy.•DrivebusinessefficiencySingapore’sSmart community.”“empowerpeoplenetworks,

FEATURE: partnerships technologiesAsiaPacific’sburgeoningsmartcity

number-plateimplementtechnologiestofast-trackcitiestowardsamoreenergy-efficientrecognition(ANPR)butensureup-to-the-minutedataLeveragingtechnologyinstantlythroughinterestforreal-timedatadata.embeddeddiscreetlyinthepatrolcar’sroof-mountedlightbar.

Corporation.Focus’deliverswithofcustomerswithaworld-classportfolioenterprise-gradescalablesolutionsanalyticsbuilt-in,MicroFocuscustomer-centeredbusinessandsettingthecompany’sstrategyforgrowth,

FEATURE: EDUCATION&STEM-CREATINGASOLIDFOUNDATIONFORFUTURE Education&STEMlookingatproject-basedlearningholygrailofeducation—theabilityexperienceordomaintoanother—Itanswersthe to“WhydoIneedlearnthis?” subjectsinter-disciplinarytosolve

FEATURE: EDUCATION resource-richenvironment Studentsaregivenopen-endedcross-curricularskillsthattheystudentscanusemini-robotstocompleteagolf-coursechallenge.reflection.supportiveand

FEATURE: EDUCATION&STEM-CREATINGASOLIDFOUNDATIONFORFUTURE careersforstudents’ problems.careers,skillsclassestotheopen-ended,creativeonlywilltheylearnthe“traditional”they’llneedtothriveintheirbutthey’llalsoenjoysolutionsforpressingreal-worldprogrammeofitpotentiallyCenturyforstudents’futurecareers–evenconcept-driveneducationhelps Sebastien’sexperienceincludesB2B,MNCs'andGovernmentorganisations.schools,worldleadersinK-12Blendingacaring,child-focusedenvironment,cutting-edgefacilities,lowstudent-teacherratioandglobally

FEATURE: JDX

exclusive.Weareallfamiliarwithsilo-orientated(GDPR)aroundindividuals’personalparticipantshowtheykeepindividuals’individuals’transactions.Armedwithamongstthemselvesasetofself-knownasthemanual,lengthyincreasecontrolcommunity.

regulators

commitments Derivatives:globalover-the-counter(OTC)•Increaseduseofcentral•ExecutionofOTCDerivativesonfourhigh-levelcommitmentsdifferentregulatoryrequirements-Dodd-Frank(US),ESMA(Europe)andJFSA(Japan)–andhaddifferentcountriesusingtaxpayers’money.But approachThesolution–acollaborative accesstoeverything,regulations market-driveninitiatives.Heisservices.Stuartisaco-founderof

FEATURE: FOLKINGTON’SPREMIUM Folkington’sPremiumBritishTwist ByPaulBendit,FoundingDirector, Folkington’sprovideaclassicBritishtwist. reassertingandsoccer,dailymalaria-bustingquinine.Andtennis,thecork-screwandyou’llfindthatthreequartersatthestartof2018(up5-foldsinceitsgin-makingskillsflatteringlyin1751inHogarth’s“GinLane”.that“perfectserve”bartendersareFolkington’s,oneofBritain’sindependentpremiumnon-othermixersatthisyear’stheFolkington’sapproachhaswithonlyaisthebrand’sFolkington’sbrandginwithoutownasdeliciouswhichwe’vetheclassic

FEATURE: FOLKINGTON’S

Scottishandyou’llfind

FEATURE: FOLKINGTON’SPREMIUM usedouri360.Brighton’ssomeofthecountry’sleadingbars;newBritishAirwaysFolkington’shasbeenoneofthesponsoringbrandsatthisyear’sQueen’sBirthdayPartycelebrationenjoytherangeofFolkington’sScotland’sNBGin,aswellasenjoytheremainderofFolkington’s“EnglishGarden”tonicwater.afusionofEnglish-growntheflavoursandaromasthatyou’dFolkington’sEnglishGardentonicAswellastonicwaters,Folkington’sonlyfromBritish-growntonicwaterscontinuedevelopingSingapore. Folkington’s,sectorPaulbrand,Folkington’sisfiercelyproudBenditfoundedtheFolkington’sandforstand-alonebrands.TheambitionincreatingFolkington’swines(“terroir”)intoarangeoffruitoriginallyfoundedin2012,isoneorBritain’sindependentpremiumnon-alcoholicbrands.From

Creating & strategicallybychance.Coordinatedefforts–bothandoperationally–FEATURE:

FEATURE: revenue..strategyforAsia-Pacificcompanies,Thehalf-yearlysurveyofnearly3,000Asia-PacificandgreateraccesstosurveyedinAsia-Pacificintendingtocompanieswithadual-headcross-borderacquisitions.Companies“normal”onanacquiredcompanythebusinessas-usual,withoutafocussetupdedicatedin-houseintegrationorganisation’skeyperformanceCoordinatedandoperationallysucceed.Atthepre-dealstage,success.Translatingobtainbuy-infrom

FEATURE: success

ofPost-deal,theintegrationprocessdoesnothigh-potentialcross-functionalorganisation’sstrategy,mustreinforcetheperceivedasinadequate–generousEvenasimmediatesynergytargets–incentives–aretopofmindintheshortterm,tounlocklong-termvalue,teamsneedarewithdrawn.Thisrequireslong-termfocusoneveryone’spart.regularly,soacknowledgeas-usual,whichcomplicated,time-consumingwithinthreesynergyinitiatives

Karambir improvements.Karambirhasin-depth

FEATURE:

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'SonataperformVítězslavaKaprálová'sAppassionataMvt2': FEATURE: https://www.youtube.com/watch?v=Ei6XLs-7_-g

WorkLet'sDiscuss... theUK’stotalGDP.Thereisstrong Economics)Productivity”,&Sgroi,D.(2015)“HappinessandJournalofLabor .reacttoandprocesslife’supsandAspartoftheChamber’songoingofways-throughcontentsuchasourpublications:“Diversity”and“D&I”;eventssuchas“Raising”,heldinOctoberCelebrating,: ManagementJames'sPlaceWealth –20May2018,StJames’stheStJames’svariousinitiativesminds’.FeedbackStJames’sPlaceSpecialForcesaStJames’sPlace

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