Construction Marketplace with Hardware & Housewares @ IBS & NHS • January 31, 2023

Quality Assurance Strategies and Risk Management Solutions

BOOTH #C9041

By Don Neff, President of LJP Construction Services

Over the past 29 years, the evolution of Construction Defect (CD) claims has continued to significantly impact the building industry The projects at risk include all dwelling types, along with hotels, hospitals and long-term care facilities The geographic location by state and types of deficiencies discovered continues to evolve For sale communities such as condominium towers, attached townhomes and single-family homes tend to be more impacted than rental projects The list of deficiencies can start with the below grade waterproofing, ricochet throughout the building, and conclude with the roofing assemblies – frequently encompassing most major rough and finish trades alike. The list is limited only by the imaginations of unhappy homeowners and their plaintiff attorneys While initially starting in Southern California, the litigation wave traveled to all areas of the United States These cases are complex and costly to resolve, reducing homeowner satisfaction and tarnishing a builder’s repu t a t i o n H o m e b u i l d e r s a n d g e n e r a l c o n t r a c t o r s t h a t proactively focus on raising construction quality can minimize these CD issues in the field and improve performance that will help avoid costly rework. This will produce higher homebuyer satisfaction and fewer warranty claims. LJP

Building Safety, Building Confidence, Worldwide

Conformity assessment is critical to the safety of residents everywhere Consumers worldwide have long been demanding safer building products They require characteristics such as quality, safety, economy, reliability, compatibility, efficiency and effectiveness to be thoroughly examined – conformity assessment is the solution

For manufacturers, the accomplishment of product certification adds a level of quality and customer assurance in one’s capabilities and product. For authorities having jurisdiction, certifications (evaluations) completed by third-party conformity assessment bodies are the best tool available to approve products for installation with ease of mind

ICC Evaluation Service (ICC-ES) is widely recognized as the leader in providing conformity assessment for building and plumbing products worldwide, including the United States, Mexico, Canada, Australia, New Zealand, Europe and the MENA region ICC-ES evaluation reports provide information about what code requirements were used to evaluate a product, how the product should be identified, installed and much more

ICC-ES has been working diligently with EOTA for many years in an effort to

MFM Building Products: A Complete Envelope of Waterproofing Solutions

MFM Building Products, an ESOP company, has been manufacturing exterior, selfadhering waterproofing membranes for the construction industry for more than 60 years An important consideration in the construction of industrial, commercial, residential or retail struct u r e s i s t h e s e l e c t i o n o f e f f e c t i v e waterproofing and weather barriers MFM offers builders a complete “envelope” of solutions from the rooftop to the foundation.

MFM Waterproofing Product Advantages:

• Self-adhering or “self-stick” properties for fast and easy installation

• Self-sealing around construction fasteners to form a watertight barrier

• Rubberized asphalt adhesive system will not crack or dry out

• Compatible with common building materials

• Readily available and competitively priced

• Rugged, reliable performance

• Made in the USA

T h e r e l a t i o n s h i p b e t w e e n U n i t e d P l u m b i n g a n d H o m e S e r v e i s n o t a n e w o n e . U n i t e d P l u m b i n g h a s b e e n a l o n g s t a n d i n g c o n t r a c t o r i n t h e H o m e S e r v e n e t w o r k f o r 1 4 y e a r s a n d h a s w o n n u m e r o u s a c c o l a d e s a n d a w a r d s t h r o u g h o u t t h e y e a r s , i n c l u d i n g t h e p r e s t i g i o u s D i a m o n d A w a r d , a w a r d e d a n n u a l l y t o H o m e S e r v e ’ s t o p c o n t r a c t o r

United Plumbing is led by Christopher Montgomery, a veteran of the United States Marine Corps and sole owner of the business since 2012 While Chris has been in the plumbing trade for almost three decades, the Montgomery family’s legacy in the plumbing business can be traced back to the late 1930s when Sam Montgomery, Sr , Chris’ grandfather, began his career as a plumber, eventually starting his own plumbing company in the mid-1940s, which he ran until his retirement in the mid1980s. In 1984, Chris’ father a n d b r o t h e r , S a m Montgomery, Jr. and Sam M

HomeServe USA, a leading provider of service plans, repair, and installation services for the home, announced the acquisition of United Plumbing Company Based in Goshen, Kentucky, a suburb of Louisville, the residential plumbing company has been providing top quality plumbing services in the area for several decades

NARI: Preparing Your Remodeling Business for Growth

This article first appeared on the Qualified Remodeler website.

Ranney Blair, a Roswell, Georgia-based design-build remodeling firm, had its sights set on growth since the company’s inception in 2015 Owners Peter Ranney and Scott Blair understood from the beginning that to achieve this they had to deliver trusted, reliable remodeling services that would build a stellar reputation for the company in its local market.

As they built a solid reputation and demand for their services increased, and they approached the $4 million revenue mark, it became clear they needed more structure to support the growth they were experiencing “We’re trying to build a scalable company, which means gett i n g i n t o a p o s i t i o n where Scott and I are n o t w o r k i n g o n t h e d a y - t o - d a y b u t c a n instead focus on executing the bigger vision for the company,” Ranney says

The two partners recognized that going through the process of becoming a N A R I A c c r e d i t e d R e m o d e l i n g Company could help them implement the essential management components t o s u p p o r t t h e c o m p a n y ’ s f u t u r e growth The accreditation program is based on a standard that outlines the management elements characteristic of successful remodeling companies

“It was important to us to set our company apart from our competition by achieving this credential; but more than that, we viewed the accreditation process as a means for us to build out the management structure we felt we needed to grow sustainably,” Ranney says “The accreditation process forced us to evaluate and strengthen the areas we were weak in ”

As they implemented the management components – business management, financial operations, production, human resources, and marketing and sales – the owners developed a more data-driven mindset. “The accreditation compliance process forced us to start evaluating our projects’ financial performance more closely, which helped us be more profitable on the next projects,” Ranney notes “We really fine-tuned our job-costing process Long-term, this will help us maintain and grow our margins ”

A s p a r t o f t h e a c c r e d i t a t i o n p r o c e s s , R a n n e y c h o s e t o e n r o l l i n N A R I ’ s B u i l d a B e t t e r B u s i n e s s Workshop, which helped this busy business owner find ways to dedicate the time and effort needed to improve the c o m p a n y s t r u c t u r e “ T h e w o r k s h o p helped me tackle each component i n a s t r u c t u r e d way and provided a deadline for c o m p l e t i o n I t w a s a l s o e x t r e m e l y h e l pful that as part of m y w o r k s h o p r e g i s t r a t i o n , I received a full slate of editable templates for policies and standard operating procedures for every part of my business ”

Ranney Blair submitted its documentation for review by an independent accreditation assessor who, after a t h o r o u g h r e v i e w , r e c o m m e n d e d t h e company for accreditation

“ I t w a s d i f f i c u l t , a n d i t r e a l l y s h o w e d u s t h a t N A R I A c c r e d i t a t i o n serves as an excellent benchmark our i n d u s t r y s h o u l d s t r i v e f o r a n d o u r clients can rely on to identify quality remodeling partners This process certainly helped Scott and I build a better business and we plan to continue to improve and build on the work we’ve already done,” Ranney says

For more information, go to nari org, call 847 298 9200 or email info@nari org

Jeffrey Court Promotes John Beckley to Senior Vice President of Sales

Jeffrey Court Inc., the industry leader in decorative tile and stone, announced t h e p r o m o t i o n o f J o h n B e c k l e y t o

Senior Vice President of Retail Sales for the company

Beckley previously held the Vice President of Retail Sales position during his tenure at Jeffrey Court and will now oversee the sales and product development for the entire retail division.

“Please help me in congratulating John Beckley on his recent promotion

to Senior Vice President Sales. Over the last 8+ years, John has been and always will be a key member of the Jeffrey Court team His industry knowledge and leadership abilities have helped guide Jeffrey Court to its industry-leading position I have the utmost respect and trust in John and look forward to continuing to grow this company with him for many more years,” said Scott Hassman, President Jeffrey Court. With over 20 years of experience

IRC Equivalency Evaluation Report Streamlines Building

Permit Process

A n i n n o v a t i v e n e w o f f e r i n g f r o m I C C E v a l u a t i o n S e r v i c e ( I C C - E S ) , a n I R C E q u i v a l e n c y E v a l u a t i o n R e p o r t ( E E R ) , i n d i c a t e s t h e f i n d i n g s o f a p a r t i c u l a r e n d - u s e a p p l i c a t i o n o r d e s i g n o f a b u i l d i n g p r o d u c t e v a l u a t e d b y I C C - E S . T h e E E R p r o v i d e s a s s u r a n c e t h a t a n e v a l u a t e d b u i l d i n g p r o d u c t i s c o m p l ia n t w i t h t h e p r e s c r i p t i v e r e q u i r e m e n t s o f t h e I n t e r n a t i o n a l R e s i d e n t i a l C o d e ® ( I R C ) T h e E E R a i d s b u i l d i n g o f f i c i a l s i n t h e a p p r o v a l o f p r o d u c t s e v a l u a t e d b y I C C - E S f o r s i n g l e - f a m i l y h o u s e s , t w of a m i l y h o u s e s ( d u p l e x e s ) a n d b u i l di n g s c o n s i s t i n g o f t h r e e o r m o r e t o w nh o u s e u n i t s . I t a l s o h e l p s t h e g e n e r a l p u b l i c ( s u c h a s c o n t r a c t o r s , h o m eo w n e r s a n d a r c h i t e c t s ) b y p r o v i d i n g p r e s c r i p t i v e d e s i g n e v a l u a t e d b y I C CE S t h a t c a n b e u s e d f o r b u i l d i n g p e rm i t a p p l i c a t i o n s , s t r e a m l i n i n g t h e p e rm i t p r o c e s s

As an easily digestible report for busy building officials to confidently review and approve building products, the EER ensures that a building product meets requirements and is fully compliant to the IRC An EER focuses on a building product’s design application and compliance with the IRC, while a standard ICC-ES Evaluation Report (ESR) addresses compliance with the code requirements of the building product itself

E E R s a r e a v a i l a b l e t o t h e g e n e r a l p u b l i c a n d c a n h e l p m a n u f a c t u r e r s i n c r e a s e t h e i r p r e s e n c e i n t h e c o ns t r u c t i o n i n d u s t r y . B u i l d i n g p r o d u c t s c a n b e m o r e a c c e s s i b l e w h e n e v a l u a t -

d o i n g b u s i n e s s w i t h H o m e D e p o t , John’s understanding of their business and how Jeffrey Court best fills their needs serves as an integral part of the c o m p a n y ’ s g r o w t h . H i s e x t e n s i v e knowledge of the retail business and consumer buying behavior will be vital in developing products for this audience

About Jeffrey Court Inc.

Founded in 1991 by Jim and Janice Lawson, Jeffrey Court was born to create an impression not just in the industry, but in homes and businesses across the country. As a manufacturer of highend decorative designer tiles, Jeffrey

Dee Thayer

Enrico Cecchi

e d t o a n e n d - u s e a p p l i c a t i o n , s u c h a s c o m m o n r e s i d e n t i a l i m p r o v e m e n t s l i k e a d e c k , p a t i o c o v e r o r r e t a i n i n g w a l l .

T h e E E R p r o g r a m p r o v i d e s p r escriptive information for different product applications that residential contractors can use, assisting homeowners, architects and engineers in preparing construction documents

Manufacturers who have a valid and active ICC-ES Evaluation Report and wish to showcase their building product’s design application compliance to the IRC can apply for an EER.

F o r m o r e i n f o r m a t i o n , v i s i t w w w icc-es org, call 800 423 6587 or stop by b o o t h # C 7 1 1 4 a t t h e I n t e r n a t i o n a l

Builders Show and booth #N1963 at the Kitchen Bath Industry Show

C o u r t i m p r o v e s t h e q u a l i t y o f l i f e , accenting living spaces with warmth, l o v e , a n d l a u g h t e r f o r f a m i l i e s a n d friends to enjoy Thirty years strong, it continues to focus on growing the residential and commercial markets in partnership with dealers by offering the w i d e s t s e l e c t i o n o f f a s h i o n - f o r w a r d , cutting-edge tile designs to architects and interior designers With a commitment to the success of partners and c u s t o m e r s , J e f f r e y C o u r t c o n t i n u a l l y creates new products and is always in stock and ready to ship within 48 hours

F o r m o r e i n f o r m a t i o n , g o t o w

.jeffreycourt.com.

B

National Association of the Remodeling Industry

Kimberly Oser Publisher

Tara Neal President Abeer Abiaad Vice President

Anthony Socci Vice President of Sales Yasmine Brown Production Manager/Art Director

JoEllen Lowr y Editor

Heather Albrecht Customer Ser vice

Marcos Morhaim Senior Account Manager

Lee M Oser Founder

LJP Construction Services (Cont’d. from p. 1)

Construction Services provides leading third-party QA solutions coast to coast from Miami to Hawaii and Seattle to Boston, for building and insurance company clients seeking effective risk management strategies and training programs spanning the full project delivery cycle. The best strategy combines internal QA systems with outside third parties. The CaptureQA® app is a proprietary inspection and documentation a p p d e s i g n e d b y L J P C o n s t r u c t i o n Services to identify trending problems before they become embedded in a

MFM Low Slope Roofing Membrane

Peel & Seal® is a 45-mil aluminum surface membrane used as a whole roof covering for low slope/low pitch roofing applications This single-ply, onestep membrane is applied directly to the roof deck without the use of coatings, adhesives or other fasteners Peel & Seal can be left exposed to the elem e n t s , a n d p r o v i d e s a l o n g l a s t i n g , durable, maintenance-free roofing surface.

MFM Steep Slope Underlayment Solutions

MFM offers builders a full line of self-

Building Safety (Cont’d. from p. 1)

a l i g n t e c h n i c a l s p e c i f i c a t i o n s a c r o s s b o t h e n t i t i e s T h i s c r o s s - l i c e n s i n g agreement, currently in place, allows both sides to use copyrighted technical content for each other’s specifications. The agreement was put in place to streamline product evaluation for both American and European manufacturers of building products

A challenge many regions face is a lack of thoroughly vetted criteria for innovative products, such as those prov i d e d b y I C C - E S A c c e p t a n c e C r i t e r i a ( A C ) o r E O T A E u r o p e a n A s s e s s m e n t

completed project. It connects the field to the office with same-day reporting and provides powerful graphical measu r e s , w h i c h a r e b o t h i n t u i t i v e a n d insightful about project performance We help our building clients become heroes for their customers by catching a n d h e l p i n g r e s o l v e d e f i c i e n c i e s i n advance of closing

C a p t u r e Q A c o m b i n e s p r o j e c t images with the associated narrative that provides real-time quality assurance reporting and related analysis in one digital package that can be acted on as quickly as reports are received The metrics are KPIs (Key Performance

adhering underlayment products for use under shingles, shakes, metal roofing systems and tile. MFM’s products include granulated ice and water, polymer-surfaced ice and water, high temperature rated and tile roofing applications Each of our underlayments come with a split release liner for easy valley applications and self-seal around roofing fasteners to form a waterproof barrier

MFM Above/Below Grade Waterproofing

S u b S e a l ™ i s a n a d v a n c e d 4 0 o r 6 0 m i l w a t e r p r o o f i n g m e m b r a n e t h a t i s e n g in e e r e d t o b e a m u l t i - p u r p o s e s h e e t s u i t a b l e f o r a b o v e a n d b e l o w g r a d e , a s

Documents (EADs) ACs are developed in cooperation with the client and conformity assessment body and are vetted by a committee of experts before approval is granted

Construction trends show that the modular building industry has grown dramatically in the United States and a b r o a d . M a n y c o n t r a c t o r s a r e n o w using some form of offsite construction methods, including pods, booths and private spaces within buildings “AC519 f o r E n c l o s e d B o o t h s f o r I n s t a l l a t i o n I n s i d e N e w a n d E x i s t i n g B u i l d i n g s ”

addresses local variants of the building code Similarly, “AC462 for Structural

Chris Montgomery joined the family business in the mid-1990s, became an owner in 1999, and soon thereafter started the Company’s service division, the precursor to United Plumbing’s curr e n t b u s i n e s s f o c u s T o d a y , U n i t e d Plumbing has nearly 40 employees and offers a variety of exterior and interior p l u m b i n g s e r v i c e s i n c l u d i n g : l e a k detection, drain cleaning, septic system installation and service, hydrojetting, s e w e r s e r v i c e a n d r e p a i r s , w a t e r heaters, faucet and pipe leak repairs, and sump pumps

“Cultural fit, quality of service and customer experience are the three most important attributes we evaluate when c o n s i d e r i n g n e w a c q u i s i t i o n s , ” c o mm e n t e d R o b D i P i e t r o , P r e s i d e n t , H o m e S e r v e S k i l l e d T r a d e s “ U n i t e d Plumbing embodies those attributes at

the highest level, and we’re excited about the growth prospects and opportunities to come from this expansion of our partnership. We’re also excited to enter the Louisville market, a key strategic market for HomeServe, and a city with a rich history and legendary tradit i o n s l i k e t h e K e n t u c k y D e r b y W i t h United Plumbing, we feel we have the right horse for the race ”

Chris Montgomery, United’s former owner and newly appointed General Manager, reflected on the acquisition: “Deciding to sell your business is never an easy decision. United Plumbing has been good to me, my family, and my extended family, which is my employees I feel blessed But I knew that if I wanted to take United to the next level, I wanted to have the right partner

H o m e S e r v e h a s b e e n a t r e m e n d o u s partner and this decision is a testament to that relationship I am excited for this

Indicators) of a builder’s operations and can provide the field team with the ability to correct issues early in the construction process

LJP Construction Services provides extensive training support throughout the project lifecycle, spanning pre-, during- and post- construction phases The first involves third party peer reviews of a r c h i t e c t u r a l a n d e n g i n e e r i n g p l a n s , specification manuals and trade contractor scopes of work – helping avoid p r o b l e m s i n t h e c o n s t r u c t i o n d o c uments During the construction process, third party observation and document a t i o n o f k e y l i t i g a t i o n - g e n e r a t i n g

w e l l a s v e r t i c a l o r h o r i z o n t a l a p p l i c at i o n s . T h e s e m e m b r a n e s a r e d e s i g n e d f o r e x t r e m e m o i s t u r e p r o t e c t i o n a n d c a n b e u s e d a s t h r o u g h - w a l l f l a s h i n g s , o n f o u n d a t i o n w a l l s , p l a z a a n d p a r ki n g g a r a g e s , a n d o n f e a t u r e s s u c h a s w i n d o w s , s i l l s , p o t s h e l v e s a n d p a r ap e t s S u b S e a l c o m p l i e s w i t h A A M A 7 1 1 w h e n u s e d a s a w i n d o w f l a s h i n g m a t e r i a l

MFM Window Flashing Tapes

M F M o f f e r s b o t h s e l f - a d h e r e d a n d mechanically-attached window flashing tapes WindowWrap® is a patented family of self-adhered window and door flashing tapes that can accommodate any window and door configuration

B u i l d i n g M a t e r i a l s f r o m I n t e r m o d a l Shipping Containers” was developed to support this innovative building material segment Shipping containers are currently being repurposed and converted into a variety of residential, commercial and industrial facilities, including office buildings, storage units, popu p r e s t a u r a n t s a n d e v e n t e m p o r a r y hospital or medical facilities ICC-ES has issued a number of evaluation reports to AC462 to date for a variety of satisfied clients

Product approval is a matter of confidence Harmonization of building requirements across the globe is bene-

next chapter as part of HomeServe ”

Leading plumbing, HVAC and electrical companies interested in growing or transitioning their business, now or in the future, should visit www.homeservetransition com to learn more

About HomeServe USA

H o m e S e r v e U S A C o r p i s a c u s t o m e rf o c u s e d c o m p a n y t h a t e n a b l e s u t i l it i e s a n d m u n i c i p a l i t i e s t o e d u c a t e , p r o t e c t a n d a d v o c a t e f o r t h e i r c u st o m e r s w h o a r e f a c e d w i t h h o m e r e p a i r e m e r g e n c i e s . S e r v i n g m o r e t h a n 4 . 8 m i l l i o n c u s t o m e r s a c r o s s t h e U S a n d C a n a d a a n d w o r k i n g t h r o u g h o v e r 1 , 1 0 0 l e a d i n g m u n i c i p a l a n d u t i li t y p a r t n e r s , H o m e S e r v e p r o t e c t s h o m e o w n e r s a g a i n s t t h e e x p e n s e a n d i n c o n v e n i e n c e o f p l u m b i n g , e l e c t r ic a l , H V A C a n d o t h e r h o m e r e p a i r e m e r g e n c i e s

T h r o u g h i t s n e t w o r k o f s k i l l e d

assemblies with CaptureQA are critical f o r m a n a g i n g a n d r e s o l v i n g f i e l d defects discovered – leading to documented closed out Post construction services then provide comprehensive maintenance manuals, critical to helping homeowners, building owners and community managers understand their responsibilities through the long-term period of ownership. Bottom line is that we provide additional sets of eyes on client projects, without the cost burden of expensive full-time supervision

F o r m o r e i n f o r m a t i o n , g o t o www ljpltd com or stop by booth #C9041

WindowWrap tapes are available in aluminized polymer films, flex polyethyle n e c r e p e f o r c u r v e d s h a p e s a n d patented PowerBond® adhesive system f o r l o w t e m p e r a t u r e a p p l i c a t i o n s W i n d o w W r a p P S X - 2 0 , W i n d o w W r a p PowerBond and WindowWrap White comply with AAMA 711

Request a Free Sample

V i s i t b o o t h # C 8 7 1 9 o r o n l i n e a t w w w m f m b p c o m t o r e q u e s t a f r e e sample for any standard MFM product.

F o r m o r e i n f o r m a t i o n , g o t o w w w m f m b p c o m , e m a i l i n f o @ m f m b p c o m , c a l l 7 4 0 6 2 2 2 6 4 5 o r s t o p b y booth #C8719

ficial for local authorities for approval of installation, but more importantly, it i s b e n e f i c i a l f o r t h e s a f e t y o f c o ns u m e r s C o n f o r m i t y a s s e s s m e n t f o r building products matter because at the end of the day, human lives are at stake.

For more information on the importance of global product approval, download the digital guide at icc-es org/evaluationreport-program/global, call 800 423 6587 o r s t o p b y b o o t h # C 7 1 1 4 a t t h e

International Builders Show and booth # N 1 9 6 3 a t t h e K i t c h e n B a t h I n d u s t r y Show

locally based technicians, HomeServe makes a repair or install in a customer’s home every 34 seconds. HomeServe is also a leading provider of residential Energy Efficiency Solutions. Over the p a s t 1 2 m o n t h s , H o m e S e r v e h a s installed almost $100 million dollars’ worth of residential HVAC efficiency upgrades

HomeServe has an exceptional customer satisfaction rating, is accredited w i t h a n A + g r a d e f r o m t h e B e t t e r Business Bureau and is endorsed by the N a t i o n a l L e a g u e o f C i t i e s . F o r m o r e information about HomeServe, a certified Great Place to Work and Stevie Awards winner for Sales and Service, p l e a s e g o t o w w w h o m e s e r v e c o m Connect with HomeServe on Facebook and Twitter @homeserveusa and on L i n k e d I n @ h o m e s e r v e - u s a F o r n e w s a n d i n f o r m a t i o n f o l l o w o n T w i t t e r @homeserveusnews

MFM Building Products (Cont’d from p 1)

HomeServe (Cont’d from p 1)