Staff Spotlight

Getting to Know Douglas Marshall, ’92 BS, ’06 MHA

Ohio native Douglas Marshall is a Buckeye through-and-through. He earned his bachelor’s and master’s degrees at Ohio State, has worked at the university for more than 27 years, and has two children enrolled at Ohio State’s Columbus campus. Working as the College of Dentistry’s director of Patient Financial Services since 2017, Doug brings his passion for Ohio State to the job every day as he and his team serve the college’s patients.

Q) What do you like best about Ohio State and the College of Dentistry?

A) I am a Buckeye all the way! I am proud to be part of Ohio State and the College of

Dentistry. I also love the people that I get to work with and the opportunities that I have to help staff and patients. I enjoy working together with the faculty, staff and students to make improvements and have direct impact to the success of the College of Dentistry.

Q) What are your plans for the future as it relates to Patient Financial Services?

A) It is an exciting time for Patient Financial Services. I think we have an amazing team, and I look forward to working with each of them every day. Our team primarily works out of one location today, however with the expansion of Postle Hall we will be able to serve our customers and offer financial options from multiple locations, improving the patient experience.

Q) What do you like to do outside of work?

A) I love spending time with my family. My wife, Michelle, and I have been happily married for almost 29 years. We have two college-aged children, Josh and Mikaela, who attend

THE Ohio State University! I look forward to family vacations at the beach and water skiing whenever possible at the lake.

Q) Anything else you’d like to share?

A) I will confess that for the last six years I am completely addicted to CrossFit!