INSIDE Healthcare a guide to your healthcare services f f
Bariatrics Unveiled Wound Care Director Named
Oswego Health Holiday Issue 2017
Happy Holidays from all of us at Oswego Health
INSIDE HEALTHCARE A Publication of Oswego Health 110 W. Sixth St., NY 13126 315-349-5511 Senior Leadership Team Michael Harlovic President and CEO of Oswego Health Renato Mandanas, MD Chief Medical Officer Jeff Coakley Executive Vice President for Business Development Jason Santiago COO, The Manor at Seneca Hill & Springside at Seneca Hill Margaret Glass Vice President for Clinical Support Services and Privacy Officer Eric Campbell Chief Financial Officer Barry Ryle Chief Information Officer Valerie Favata Vice President/Chief Nursing Officer James Marco Interim Vice President of Human Resources
Message from the CEO
— Michael Harlovic, President and CEO for Oswego Health I am looking forward to learning the holiday traditions of Oswego Health and the surrounding community in the next several weeks. I’m told I will be amazed at the local winter weather and how efficiently everyone gets around.
As we look toward the New Year, Oswego Health will begin providing bariatric surgical procedures at the hospital. I was very pleased to officially unveil our new Center for Weight Loss & Surgery in early November. It’s the second service that I have had the privilege to open since I arrived last summer. In July, we opened our Center for Wound Healing at Oswego Health. Readers can learn more about these two services in this publication. One other major undertaking for the health system in 2018 will be the start of construction for our new Behavioral Health Services facilities. A $13 million state grant is helping to make this possible. We are excited to not only transform these important services, but to also be a part of a neighborhood transformation, as well. Our plans for this new facility are outlined on Page 6.
Jennifer Martin Director of Marketing
We will also use more forms of technology to assist us in delivering efficient care in the upcoming months. We plan to introduce Oswego Health Care OnDemand, which allows community members to use a variety of devices to receive medical care from a board-certified physician. We will also soon allow residents to make both urgent care and Emergency Department appointments. Pretty cool stuff.
Anne Raham Communications Coordinator
In closing, on behalf of the Oswego Health Board of Directors, our physicians and 1,200 employees, I want to wish you all a healthy and happy holiday season.
COMMUNICATIONS/MARKETING Marion Ciciarelli Senior Director of Communications
Maureen Miceli Executive Assistant
Correspondence Oswego Health Development & Community Relations 110 W. Sixth St., Oswego, NY 13126 dearoh@oswegohealth.org — ©2017 facebook.com/oswegohealthcare for Oswego Health community news, events and medical information
The mission of Oswego Health is to provide accessible, quality care and improve the health of residents in our community.
twitter.com/oswegohealth oswegohealth.org for newsletters, medical information, provider listings and more Information in this issue comes from a range of medical experts. If you have any questions or concerns about specific content that may affect your health please contact your health care provider.
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INSIDE THIS EDITION
3 — Medical Director for Wound Healing Center 4 — Healthier Lifestyle 5 — Care OnDemand - 24 hours 6 — Transforming the Neighborhood 7 — New Cardiologist joins Oswego Health
Exceptional Hospital Care
meeting the needs of the patients
With the goal of providing exceptional nursing care, Oswego Hospital is changing the way its staff delivers care on its two medical/surgical floors. Leading the care team are registered nurses, with each patient assigned both an RN and a nursing assistant. “A staff member is always available to meet the needs of a patient,”said Cheryl Stilwell, RN, BSN, Director of Medical/Surgical Services. “We also have dedicated admission and discharge registered nurses as a part of this new model.” The discharge nurses help ensure a successful transition to home or to another level of care. These nurses review a patient’s discharge paperwork, including any teaching the patient may need regarding their care, medication instructions and other important care details. “Our nurses provide excellent teaching and there is plenty of opportunity for a patient to ask questions,” Stilwell said. “The nurses will spend as much time explaining details as the patient needs. This gives our patients a more personalized experience and the tools to be successful in their care once they leave the hospital.” The new nursing style has been embraced by the caregivers.
From left, Nursing Assistant Laurie Goodall, with Registered Nurses Jessica Thingvoll and Jill Lamphere.
“This is empowering for the entire staff as our team work is what achieves excellent nursing,” said Registered Nurse Jill Lamphere. Nursing Assistant Laurie Goodall agrees. “Our patients are being well cared for as we all work together.” she said. Serving the needs of the patients on the two floors are approximately 51 full-times nurses. The hospital expects to hire additional registered nurses as it transitions to this new model of care.
Medical Director Named for The Center for Wound Healing Oswego Health’s Center for Wound Healing has named Carlos Dator Jr., as its medical director. Dr. Dator, Jr., an Oswego native, took part in specialized wound care training at Healogics University, located in Jacksonville, FL, enabling him to treat hard-to-heal wounds and provide hyperbaric medicine care. “I am excited about this opportunity, overseeing the care of community members who have some of the most challenging wounds,” Dr. Dator Jr., said. “This is a successful, evidenced-based researched program that is tried and true, with a 92 percent healing rate and the majority of wounds healing within 29 days.” Dr. Dator is responsible for reviewing patient care and results, evaluating new clinical products and providing oversight and guidance on policies and procedures. Joining Dr. Dator Jr., in delivering wound care is Nurse Practitioner
Kristine Strumpfler, who earned her degree from Keuka College. She has provided nursing care for more than 17 years and is also a member of the U.S. Navy Reserves serving as a Nursing Corp. Lieutenant Commander Officer, who is in charge of the Syracuse Medical Unit. The Wound Center is located on Oswego Hospital’s third floor and offers four private treatment rooms and two hyperbaric chambers. The pressurized chambers allow a patient to breathe 100 percent oxygen, which stimulates many physiological responses in the cells and tissues, promoting wound healing. Oswego Health is collaborating with Healogics, the nation’s largest provider of advanced wound care services. Healogics and its affiliated companies manage nearly 800 Wound Care Centers® in the nation. Chronic wounds affect more than 8 million people in the U.S. and the incidence is rising fueled by an aging population and increasing rates of diseases and conditions such as diabetes, obesity and the late effects of radiation therapy.
Inside Healthcare Holiday Issue 2017 — 3
Step by Step
to a heathier lifestyle
As we approach the New Year, the Center for Weight Loss and Surgery can lead you step-by-step to the healthier lifestyle in 2018 . Each Wednesday, Oswego Health’s new bariatric program offers a free physician-lead seminar, where community members can learn more about this comprehensive and successful program. Since the new service was announced, community members are telling staff members how glad they are to have this program in Oswego. The program includes two well-known surgeons, who typically perform 450 weight loss surgeries each year, Jeffrey DeSimone, MD, and Kenneth Cooper, DO. Supporting their patients in suite LL30 of the Oswego Health Services Center are a registered nurse, a psychologist and a dietician. The physicians are performing laparoscopic sleeve gastrectomies and roux-en-y gastric bypass surgery in Oswego Hospital’s state-of-the art surgery center. To learn more about the new bariatrics program at Oswego Health, or to attend one of the free Wednesday seminars, please call 315-349-5822.
Benefits of Bariatric Surgery “A common comment from our patients following surgery is
In the photo from left at the Nov. 8th ribbon cutting are Oswego Health representatives Jeff Coakley, Dr. Cooper, Michael Harlovic, Dr. Simone, Chris Mitchell, with Katie Toomey, of the Greater Oswego Fulton Chamber, Micheal Stephens, MD, and Renato Mandanas, MD.
that we gave them back their lives,” Dr. Cooper said. “They are able to do things they haven’t done in years.” Among the benefits are:
f Long term remission for Type 2 diabetes f Improved cardiovascular health f Relief from depression f Elimination of obstructive sleep apnea f Relief from joint pain f Improved fertility f Alleviation of other medical conditions, such as metabolic syndrome, pregnancy complications, gallbladder disease and more.
Collaboration Continues to Grow
between Oswego Health and Syracuse Orthopedic Specialists
The collaboration between Oswego Health and Syracuse Orthopedic Specialists (SOS) continues to expand, offering area residents’ excellent orthopedic care locally. Joining Seth Greenky, MD, in providing surgical procedures at Oswego Hospital is his brother, Brett Greenky, MD. Dr. Brett Greenky is a board-certified, fellowship-trained orthopedic surgeon specializing in adult reconstruction, including total joint replacement, sports injuries and fracture care. He received his medical degree from Upstate Medical University, a master’s of science from Long Island University and a bachelor’s degree from Northwestern University. Along with Dr. Greenky, SOS’s Glenn Axelrod, MD, is now delivering care in the orthopedic suite of the Oswego Health Services Center (HSC) and in the Oswego Hospital surgery center. Working alongside Dr. Axelrod in suite 280 of the HSC is Oswego Health Orthopedic Surgeon John Ayres, MD.
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Orthopedic Surgeons Dr. Glenn Axelrod, seated, and Dr. John Ayres, assist a patient in suite 280 of the Oswego Health Services Center.
Care When you Need it
no need to cut in line for healthcare
Oswego Health is putting healthcare quickly at your fingertips with two new services. Care OnDemand offers a convenient virtual physician visit, while a second technology-based program provides the ability to schedule emergency department and urgent care appointments at your convenience.
Emergency Dept/Urgent Care Appointments Community members will soon be able to make an online appointment from the comfort of their couch for the Oswego Hospital Emergency Department or one of the health system’s two urgent care centers, located in Central Square and Fulton. What could be more convenient when you or a family member aren’t feeling well? Through this new service, Oswego Health is making health care more convenient. You will have the ability to select an appointment time that best fits your schedule. An reminder or any time adjustment will be sent to your smartphone via a text alert message. As you wait, you will also be able to complete some of the required paperwork, limiting the time you spend registering.
f The Care OnDemand physician may prescribe medications for you, which can be filled at your pharmacy.
f Your primary care physician will be notified by Care OnDemand regarding your virtual visit.
f There is a $39 fee, payable by credit card.
“We realize that community members want to receive their healthcare quickly and efficiently,” said Chief Medical Officer Renato Mandanas, MD. “Through these initiatives, community members will be able to get the care they need when they want it.”
Patients can also take advantage of this new service when they walk into one of these three healthcare facilities.
Soon to Introduce Care OnDemand Oswego Health will also soon introduce Care OnDemand, which offers care from a board-certified physician with a call, click or skype.
3 Tips for Healthy Holidays
The health system is the first in the area to introduce this 24 hour/365 days a year virtual service. In the upcoming weeks, residents will be able to call a dedicated number and a physician will become available within 30 minutes of that call. The health system is collaborating with Carena, which was founded in 2000 and operates virtual clinics for health systems throughout the country. Supporting this service was a $35,000 gift from the Shineman Foundation. A few suggestions to ensure the most efficient OnDemand virtual visit:
f Be ready to verbalize your condition f Have a list of your medications and their doses, as well
1. EAT — As many colorful fruits and veggies as you can! Go ahead: stuff yourself silly with delicious winter squash, citrus fruits etc. 2. DRINK — As much water as you can, plus winter tea (ginger and lemon — yum!) cranberry smoothies, and other fresh concoctions. 3. BE MERRY — At the end of the holidays, what you’ll treasure most, and what will build mental and physical health, is the love of friends and family! Enjoy!
as a list of any conditions or surgeries you have had.
Inside Healthcare Holiday Issue 2017 — 5
Transforming a Neighborhood
and investing in our community with new BHS facilities
Oswego Health is not only transforming its Behavioral Health Services (BHS) facilities, it’s transforming a neighborhood. The health system was recently awarded a $13 million grant by Governor Andrew Cuomo to build new BHS facilities. Following this announcement last summer, Oswego Health purchased the former Price Chopper building in Oswego, which has fallen into serious disrepair and will completely be renovated into an attractive and well-maintained healthcare location.
Barlow. “The $13 million grant is a significant investment in our community. With all our ongoing downtown revitalization occurring, this is an outstanding boost for downtown that brings jobs which our downtown businesses will find beneficial.” Construction of the new BHS site is expected to begin in early 2018, with the project completed in about two years.
Oswego Health initially plans on renovating 32,000 square feet of the 45,000 foot building for its renewed BHS departments. The health system will build a facility that fits the neighborhood by adding green space and providing private, off-street access to the current building. It will also provide an anchor for employment within the city of Oswego, including more than 80 jobs. An estimated 25 jobs are also planned to be created as the services at the location grow.
1. Talk it Over — “Sit down and have a conversation to make a plan for dealing with the types of situations that have been difficult in the past.”
The health system will relocate its inpatient and outpatient BHS from Bunner Street to the new site on East Cayuga Street.
3. Set Healthy Boundaries — “How much time and resources are we going to put into the extended family?”
“This will be a major improvement for the community, as we construct a facility that is specifically built to provide BHS care,” said Oswego Health President and CEO Michael Harlovic. “Our patients and our staff are very excited to have us build at this new location.” The city of Oswego is also eager for the project to take place. “Obviously, the city is thrilled to have this long-time dilapidated building finally renovated,” said Oswego City Mayor Billy
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for a stress free holiday —
2. Think Positively — “Make an assumption that people have good intentions regardless of their actions and that they’re not trying to hurt or offend you.”
4. Have yourself a merry little Christmas — “Each individual should be spending time on self-care to keep their minds clear and their emotions stable to have the internal resources to deal with family complexities.”
Heart-Healthy Holiday Eating
You can be kind to your heart throughout the holidays
The holidays can be both heart-warming and heart-healthy. These suggestions from the American Heart Association can help you enjoy holiday treats without ignoring the health of your heart: f Don’t deprive yourself. You’ll only sour yourself on the idea of healthful eating. Strive for moderation instead. f Choose carefully: Roast turkey and chicken are naturally low in fat and calories, but duck and latkes aren’t. If you want to eat dishes that are higher in fat, take smaller servings. f Wait 15 to 20 minutes after a meal before eating dessert or having seconds. You may find that you don’t want more food after waiting a little bit.
f If you’re doing the cooking, find ways to make recipes more heart-friendly:
• Substitute oil for butter or margarine. • Replace full-fat sour cream with reduced-fat sour cream or low-fat yogurt. • Substitute 1 percent or skim milk for whole milk or cream. • Use non-stick pans for cooking so you don’t have to use a lot of oil or cooking spray. • Substitute chopped vegetables for some of the bread in stuffing. • Remember that neither soda nor alcoholic beverages have any nutritional value
and can have a lot of calories. At holiday gatherings, focus on conversations instead of food. At holiday buffets, choose a small plate to put your food on and limit your trips to the buffet table.
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f
Besides paying attention to what you eat, try to make physical activity a part of your holiday traditions, too. Take family walks after holiday meals, or play games outside.
New Cardiologist Oswego Health welcomes Interventional Cardiologist Oluwadamilola Ojutalayo, MD, to its cardiology team, which provides care in suite 280 of the Oswego Health Services Center. Dr. Ojutalayo joins Thomas Grady Jr., MD, and Physician Assistant David Downey in providing cardiology care. Dr. Ojutalayo recently completed her interventional cardiology fellowship training at Drexel University College of Medicine/ Hahnemann University Hospital in Philadelphia. She also received fellowship training in cardiovascular disease at Drexel University. A graduate of Rutgers University, she earned her medical degree from Ross University School of Medicine, where she graduated with highest honors. She completed her residency training at Drexel University. Dr. Ojutalayo wanted to become a physician since she was ten years old. At that young age, she said she became empowered to become a medical professional, able to help
Photo L to R: Dr. Thomas Grady, Jr., Dr. Oluwadamilola Ojutalayo and David Downey, PA.
family members who were sick. During her medical training, delivering care for the heart became a passion. “I like providing care for the heart,” she said, “heart disease is one of the leading causes of mortality in the United States and I would like to be at the forefront of providing preventive and therapeutic measures to those at risk in my community.”
Inside Healthcare Holiday Issue 2017 — 7
Oswego Health 110 West Sixth St. Oswego, NY 13126
There’s no better way to give and receive than to make a gift that helps others at this time of year.
Contact: Karen M. Ferguson, CFRE kferguson@oswegohealth.org 315-326-3795
Oswego Health Foundation
As we unwrap gifts and wrap up another year, this is the time when we think most of others. The familiar saying reminds us it is “better to give than to receive.” As the year winds to a close, take time to make sure you have given to yourself by giving to others. Your gift can go a long way toward helping others. This holiday season, take a moment and consider the gifts you would like to make, then make them happen. Call or visit our website at www. oswegohealth.org/foundation.