PVRPV Celebrates 20 years

Through A Journey Of Growth And Community Commitment

BY JAMIE ALEXANDER

As Puerto Vallarta’s vacation rental agency, PVRPV celebrates its 20th anniversary this year, beginning on March 1, 2005 with a modest staff of three and a small office.

Tim Longpré, originally from Toronto, started the business representing 50 vacation properties from a small office at 152 Francisco Rodriguez. Over the years, under his leadership, the agency has undergone remarkable growth, now boasting over 100 dedicated employees, three offices, and three laundries, making it a cornerstone of the local vacation rental landscape.

In 2008, the agency expanded its operations by relocating to a larger space at 210 Pino Suarez. This move marked a significant milestone as PVRPV's inventory of vacation rentals grew to over 500 properties, covering prime areas such as Amapas, Conchas Chinas, Downtown, Los Muertos Beach, Marina Vallarta, and Old Town.

By 2016, the company further embraced innovation and efficiency by relocating to a state-of-the-art industrial office in “The Park,” at Lazaro Cárdenas #205, solidifying its position as the largest vacation rental agency in Puerto Vallarta.

A pivotal moment in PVRPV's history came in 2012 when Agustin Rocha, now co-owner and husband of Tim Longpré, joined the company. Agustin brought extensive expertise in the Mexican sales industry, which proved invaluable in navigating the complexities of the local market. His background and insights have greatly contributed to PVRPV's growth and success, allowing the agency to refine its services and enhance its offerings for clients.

PVRPV’s evolution didn’t stop at vacation rentals; in June 2019, the agency expanded into real estate with the launch of PVRPV Real Estate, allowing clients to find investment properties that generate rental income. This strategic move, combined with the company’s strong online presence, has made PVRPV one of the top vacation property websites in Mexico. Agustin's experience in sales has been instrumental in promoting this new venture, ensuring that PVRPV continues to meet the diverse needs of its clientele.

In 2022, driven by company growth and an expanding team, PVRPV relocated all administrative team members to a dedicated office space. This strategic move has provided a more efficient work environment, allowing the team to better serve clients and manage the increasing volume of business.

In 2023, PVRPV expanded once again by opening an office in the Marina Vallarta area, which services the hotel zone, Versailles, Marina, and beyond. This expansion highlights PVRPV's commitment to providing comprehensive services to its clients and property owners in all regions of the Bay of Banderas. Additionally, to further support property owners, the agency opened an office in Bucerias, Nayarit, to service the northern end of the bay, demonstrating a proactive approach to meet the demands of the growing market.

Community Involvement

The agency’s commitment extends beyond business; PVRPV has a longstanding dedication to community service. Tim, Agustin, and their team have actively supported numerous local causes, including Charity Bingo events, food drives during crises like the swine flu outbreak, and cultural celebrations such as the Mardi Gras Parade.

Their volunteerism has positively impacted many lives, particularly those of women and children living in poverty around the Puerto Vallarta landfill, where PVRPV has helped provide educational resources and support.

The agency's success has not only been defined by its growth but also by the relationships it has built within the community. PVRPV's team is deeply involved in various charitable initiatives, such as supporting local orphanages, organizing food drives, and contributing to educational programs for underprivileged children. This commitment to social responsibility has strengthened PVRPV's ties to Puerto Vallarta and has made a significant difference in the lives of many residents.

In 2024, PVRPV was honored to receive the “Código de Conducta Nacional para la Protección de las Niñas, Niños y Adolescentes en el sector de los Viajes y el Turismo.” This award is given to businesses in the tourism sector that support the National Code of Conduct for the Protection of Girls, Boys, and Adolescents. Awarded by the Secretaría de Turismo (the Secretary of Tourism of Mexico), PVRPV takes great pride in knowing that its efforts to support the safety, well-being, and care of children are recognized at a national level.

Customer Service

PVRPV's impressive customer service is a testament to its success in a competitive market. The agency has maintained an exceptional 4.6 out of 5 rating over the years, thanks to an innovative automated booking system and a passionate team that goes above and beyond by: to ensure guest satisfaction. Tim and Agustin’s philosophy of prioritizing community and client relationships has not only fostered loyalty but has also attracted a diverse clientele, including celebrities and international guests.

As PVRPV celebrates 20 years, Tim Longpré reflects on the journey.

“Who could have imagined that what started as a vacation to this beautiful city would turn into 20 years of PVRPV,” Tim said. “ From humble beginnings with one working computer and three staff members, we have grown to represent a vast inventory of properties and have created a thriving community around us. I want to express my deepest gratitude to our guests and property owners for their support and loyalty throughout these years.”

With a strong foundation built on dedication, innovation, and community spirit, PVRPV looks forward to many more successful years ahead, continuing to provide exceptional vacation experiences while giving back to the wonderful community of Puerto Vallarta.

Tim and Agustin are excited about the future, eager to explore new opportunities and enhance their services even further. Congratulations, PVRPV, on this significant milestone! Here's to many more years of success, growth, and community impact.