Tow Professional: Volume 14, Issue 1

BUILT TO TOW

BECAUSE THE WORK DEMANDS IT

2025 Tow Professional Celebrates 14 years!

As the current issue hits your hands, 2025 is in full swing with days passing that sometimes seem like a blur! In October, 2011 the Tow Professional magazine was formed. The purpose was to give advertisers a place to not only advertise their products and services, but to engage owners with editorial space that catered to explain features and benefits of the products and services to potential owners. This was called an ad-magazine by competitors when it hit hands early in 2012. Tow Professional, now 14 years later, has laid down many standards for vendors in this market. Advertising should not be a vendor buying a hole in a magazine. It should be supported by feature edit that explains and showcases use of these products and services. This resulted in our “Industry News,” press section for all advertisers, feature editorials on the latest products, and early days “Hooked up Section” for the latest products coming to market. In addition to that, we’re the 1st publication in over 22 years to showcase and honor the Fallen on our cover, and support the Survivor Fund with a 2-page spread for the last 14 years at “No Cost.”

The new year has started with optimism, hope for change, and increased participation back into the market. Watch and see this year when those marketing savvy will understand that this is the time to make hay in 2025. With this issue we bring you knowledge on the latest products so you can hit the ground running in 2025! Insight into this issue is from some of the top manufacturers in lighting. We will be exploring an array of products built with a passion for adding safety to our industry, clarity on the scene, and awareness to drivers of our first responders.

In our “Fuel for Thought” series by DJ Harrington, we gain insight on Tow Professionals commitment to Tunnel for Towers, supplying handicapped accessible vans for our disabled veterans this year. We have two fantastic shows coming up in Orlando in April: the PWOF Florida Tow Show, and the URG, United Recyclers Group show. Tow Professionals, we are hoping to see you at both! DJ Harrington and I will leave the Florida show for a short time, to present the vans at the URG Show across town, to the T2T members. If you see DJ Harrington at the show, hug this man’s neck! His commitment, heart and passion are what brought this together for our veterans. I can’t thank him enough! Dan Messina, in his latest installment of “Insightful Talk,” covers, “Getting Healthy and the Benefits Long-term!” with his deep dive into the areas and opportunities you will want to address in this new year! Michele Sukow, “Women of Towing,” looks at the growth of Angie Hannes from a hand break holder, to thriving trailblazer.

We pray that 2025 will be your best year ever! Thanks again for your readership, service, and dedication to our industry! God Bless and protect our Towers!

PUBLISHER

Darian Weaver

President & Publisher

darian@towprofessional.com

PRODUCTION

Sheila Maynard Editor

Derek Gaylard

Creative Director derek@ryecroftcreative.com

Cody Webb

BLP Media & Design

Digital Director

cody@blpmedia.com

CONTRIBUTING WRITERS

Matthew Fueston

Michelle Sukow

Dan Messina

DJ Harrington

Chris Anderson

Ron Matthews

Jim O’Hara Clore

David Cotsmire

Barb Fausnight

Ron Pullen

Executive and Advertising Offices 1005 Mountain Trace Birmingham, AL 35242 Toll free: 888-802-8544 Fax: 205-978-1550

www.towprofessional.com

Tow Professional is published nine times a year by Over The Mountain Media, Inc., 1005 Mountain Trace, Birmingham, Alabama, 35242, USA. Tow Professional is distributed free to qualified subscribers. Non-qualified subscription rates are $57.00 per year in the U.S. and Canada and $84.00 per year for foreign subscribers (surface mail). U.S. Postage paid at Birmingham, Alabama and additional mailing offices. Tow Professional is distributed to qualified Towing & Recovery’s Top Decision Makers. Publisher is not liable for all content (including editorial and illustrations provided by advertisers) of advertisements published and does not accept responsibility for any claims made against the publisher. It is the advertiser’s or agency’s responsibility to obtain appropriate releases on any item or individuals pictured in an advertisement. Reproduction of this magazine in whole or in part is prohibited without prior written permission from the publisher.

For a new free subscription, address changes or corrections, please visit www.towprofessional.com and click on the “subscribe” tab.

THE JOY OF TOWING— A Medical Worker’s Second Career

BY MATTHEW C. FUESTON

Today, Christina drives a Jerr-Dan MPL-40 for Action Towing of Aurora, Colorado. Talking to her, the joy shines through—this is a person who truly feels called to serve her fellow citizens. For most of her working life, she worked in the medical field and was credentialed in at least six separate disciplines. Everyone has to work, but Christina Jenkins is one of those people who need to help others at the same time. The story of how she

went from the medical field to the towing and recovery industry in search of such a job is enlightening and inspiring.

EVERYTHING CHANGED IN 2020

“The quarantines that began in March 2020 weren’t the reason I decided that I had to get out of the medical field, but maybe they pushed me over the hump,” Jenkins said. “The stress and pure baloney that a hospital or clinic worker has to put up with is ridiculous. It would

be different if all of that was for the good of the patient, but I’d be lying if I said that was true. So, I left the job and started looking for a new one.”

Like most people in her position, especially those with a child at home, job one was to find work of any kind to make a living. Fortunately, Jenkins had a friend who owned a repossession business. She was able to go to work pretty quickly driving a camera car, finding cars scheduled for repo. She did that for a while and then one of her friend’s repo agents quit. He was on the spot and needed a replacement.

“Same day, he asked me if I’d be willing to take the repossession agent’s job,” Jenkins continues. “I said yes, and then we jumped in the tow truck—again, that same day! —and he started my training. He trained and rode with me for a couple of weeks and then turned me loose. I was ready, and I had a very clear idea of what I was getting myself into.”

Jenkins worked as a repossession agent for about a year and a half.

Her previous experience in high-stress situations came to her aid every day when driving a repo truck. But so did her experience as a caring person who just wanted to help people. “I liked being able to talk to those people because a lot of them don’t know that if you just contact your lender, they’ll probably work with you. They just need to make a simple phone call. I guess being able to educate people made me feel better about being there on a really bad day for them.”

On the other hand, the job also had some serious downsides, even though she had been prepared to deal with them. She continues her story. “I had people put their hands on me, even take a swing at me, pull a gun on me. I knew de-escalation techniques and I could defend myself, but having a child at

home makes your calculations different. And, honestly, that’s why I switched over to roadside work. You know, I wanted to feel surer about coming home to my daughter at the end of the night, though roadside work has its own risks of course.”

FINALLY FINDING JUST THE RIGHT JOB

Jenkins went to work for a different company, one where she could drive a Jerr-Dan MPL-40 and help people in trouble on the side of the road. She works for Mike Maaliki of Action Towing now, covering most of the Denver metro area. “The first time I climbed up in that truck, I just fell in love with it,” she said.

How many people can say that their job makes them happy? Jenkins can. It is obvious that Jenkins is not posturing when she says that her new career permits her to continue helping people. The theme comes up again and again in conversation with her.

“A lot of times we are first on the scene and out in the road before paramedics

or police are there. That’s when having a medical background helps a lot. I feel capable of helping people if it comes to that, so I’m a little more at peace. It’s also a blessing to pull up on a big mess on the highway and have confidence in my experience and equipment, knowing I can help clear it all up, make it safer for the travelers behind us. And even if it’s just a person who has a car broken down on the side of the road, I enjoy being able to make their bad day just a little better.”

“I know it sounds corny!” she says, laughing. “But it is also true.”

A ROADSIDE PICK, COLORADO-STYLE

Jenkins had to deal with a situation that went way beyond normal road conditions during a snowstorm in early 2023.

“First, we had a big snowstorm. The kind that you know will result in the possibility of working around the clock. Then we got a call asking for roadside assistance—but it is from the guy’s mom, and she is not onsite. Her son evidently went off the road and went

“GOOD NEIGHBOR? OR PREDATORY TOWER?” SERIES

This new series is dedicated to all the men and women in towing who are making their communities better places to live even while they are under attack from various political and business interests that try to characterize all towers as predatory. Our objective is to provide stories that show that the overwhelming majority of our people are good neighbors who do not engage in predatory towing practices. Rather than reporting on one or two individual acts of charity, we will share a life or career story that shows why you want a neighbor like this in your town. We urge our readers to share these stories with their legislators and local news media to demonstrate the true character of towing professionals. Tow Professional™ magazine will waive copyright restrictions if (1) these stories or portions of these stories are used to call attention to these “good neighbors” in our industry and (2) Tow Professional™ magazine and the article’s author are credited. For more program details and copies of these stories, please email darian@ towprofessional.com.

The battery on the LITH bar is mounted externally and there is no longer the need to change the 2 batteries from inside the case. You simply take the discharged battery off the battery plate and replace it with a fresh battery. Designed to accept both M18 and DeWalt style batteries. These new wireless lightbars have the same great warranty and customer service included with every purchase.

You may purchase the external battery light bars without the battery and charger and use your own.

So, you have one (or more) of our wireless light bars and want to know, “Can I convert my wireless bar to the external battery bar?” The answer is YES. Our LIW Team can convert your internal battery bar to an external battery bar. The cost is fair, and the upgrade is great. Give us a call for details.

JERR-DAN’S FIRST AUTHORIZED SERVICE AND PARTS PROVIDERS

JERR-DAN IS EXPANDING SERVICE SUPPORT WITH NEW LOCATIONS. WE ARE PROUD TO WELCOME OUR FIRST TWO AUTHORIZED SERVICE AND PARTS PROVIDERS. EXPANDING OUR SERVICE NETWORK MEANS BETTER SUPPORT FOR YOUR EQUIPMENT.

BUILT TO TOW BECAUSE THE WORK DEMANDS IT

managed to go to sleep!”

“I was happy I had a double winch on the truck; I ended up needing both winch lines. But I still had to go into the freezing water to get him off his car and then I went back into the canal about midway, just feeling for hook points under his car so I could winch it out.”

“He had been waiting on the roof of his car for about twelve hours. And somehow, I don’t think he even got frostbite!”

Both Christina and Torrey talk about how much fun it is to sit at the supper table and talk about their day. They compare runs and talk about how various problems were solved. “I think it makes both of us better at our jobs, and we both enjoy having these experiences in common,” said Torrey.

THE JENKINS LOOK TO THE FUTURE

“The first time I hopped in the cab, I fell in love. Every day brings something different, and I’m not in some kind of cubicle prison every day. I’m outside, doing something new all the time. It’s impossible to get bored. My husband and I talk about our work endlessly. Way back when—before 2020— I couldn’t imagine that I would have a career as a tow truck driver. My plan was always to be in medicine in some way.”

Christina Jenkins is not sure what the future holds, but she and her husband have no plans to change anything shortterm. They are enjoying a great life. Everyone is a little surprised at how well it’s all worked out. But if there is one message that shines through their story, it is that the towing and recovery industry is one place that anyone who is devoted to serving others can find a place.

into a drainage canal. He didn’t have his phone with him, so after who knows how long, a passerby stops and asks if he needs help. The guy asks to use the good Samaritan’s phone, calls his mom, then gives the phone back and tells his rescuer to just drive on, help is on its way. The mom phones us, and I was dispatched on this call.”

“The big problems are, first, we don’t have a great specific location, and second, it’s a snowstorm. Nothing is easy to find! Plus, our poor victim’s car is in a drainage ditch, full of water, so his lights don’t work. He is also below the surface of the highway, and to make things worse, he had to get out of the car because of the water. Being a good Coloradan, he had an emergency blanket, so he wrapped himself up in it and lay on top of the car until I finally found him. When I pulled up, I think he had

A FAMILY AFFAIR

Jenkins’ daughter is only 12 years old, but she has already been all over her mom’s MPL-40. She’s also made it clear that she wants her own tow truck when she turns 21. Of course, part of that probably has to do with the fact that Torrey Jenkins, Christina’s husband, is also a tow truck driver.

“Everyone thinks that I taught her how to do it, then she followed me into the business,” says Torrey, who works for another small company whose owner is a good friend of Mike Maaliki, Christina’s boss. “But she was well into it when I was looking for a new job. She recommended this, and since I knew how much she loved it, I hoped I’d feel the same. I took a job driving for one of Mike’s buddies, and I have to say, we are very happy being a two-tower family.”

Matthew C. Fueston is a writer and editor in the B2B space who has been writing for 15 years about “big iron” equipment, and the men and women who rely on it. He covers “hard hat” industries, and from towing and recovery to construction, underground utility infrastructure, mining, and drilling, he puts the story of the real people in the field first and foremost. For more information please visit www.fuestonassoc.com.

Navigating the Tight Job Market for Towing Companies

For the past few years, consistent feedback from our clients and prospects has revealed that finding quality drivers is the number one issue today.

In today’s tight job market, towing company owners face mounting pressure to fill positions while maintaining high service and safety standards. The challenge of finding qualified drivers is real, but it’s not insurmountable. Companies can ensure success even in a competitive labor environment by emphasizing the importance of driver selection and training.

Driver Selection:

The Foundation of Success

Hiring the correct drivers is critical for towing companies. Rushing to fill vacancies without assessing these competencies can lead to costly mistakes, from equipment damage to poor customer experiences. Settling for youthful drivers or drivers with questionable driving or safety records can expose your company to increased liability and insurance costs.

Training: The Key to Expanding Your Talent Pool

Finding experienced candidates may be challenging in today’s marketplace. This is where training programs can become a game-changer. Training allows you to hire drivers with potential, even if

they lack extensive experience. Training programs ensure all drivers can meet your standards by teaching proper safety protocols, equipment handling, and customer interaction techniques. Beyond building skills, training also boosts employee confidence and morale, leading to greater job satisfaction and retention.

Balancing Selection and Training

The best approach combines careful selection with robust training. While a strong selection process ensures you bring in candidates with the right

The Long-Term Benefits

Investing in driver selection and training is an investment in your company’s future. Safe, skilled, and customer-focused drivers enhance your reputation, reduce liability, and improve operational efficiency.

Furthermore, our experience with over 200 clients is that the best and most successful towing companies don’t relax their driver selection criteria to fill a seat.

attitude and aptitude, training equips and prepares them to excel in their job.

MAKE BROKEN BOLT REPAIRS QUICK AND EASY

Get Your Tow Vehicles Back on The Road Where They Belong...

Tow trucks are prone to breaking exhaust manifold and other key bolts and studs due to the intense engine heat created during heavy towing. The manifold undergoes rapid expansion and contraction with each duty cycle, placing significant strain on the bolts.

Over time, this repeated thermal stress leads to fatigue then eventual bolt failure. This issue is particularly severe during extended towing, where prolonged exposure to high temperatures further weakens the bolts, making them more susceptible to breaking.

F-SERIES TOW TRUCKS IN THE US MARKET

The Ford F-450 Super Duty and Ford F-350 Super Duty are heavy-duty trucks with high towing capacities that are popular with many tow services. They feature the 6.7L Power Stroke diesel engine.

When faced with making repairs on the 6.7L Power Stroke such as busted EGR tube mounting bolts, fuel injector hold down bolts, and broken exhaust manifold bolts, talented techs turn to tools they trust to get the job done fast.

COMBO KIT MAKES QUICK FIXES

ProMAXX Tool’s Nino/Nico combo kit (PMXPST505PRO) is a comprehensive, time-saving solution for EGR Tube Mounting Bolts and Fuel Injector Hold Down Broken Bolt repairs.

The Nino EGR Tube Mounting Bolt Repair Kit (PMXN200PRO) uses the exhaust manifold port to ensure precise alignment with the two mounting fasteners. Then techs complete the repair using machine-shop-grade premium drill bit tooling.

• Eliminates removal of the intake, turbo, and exhaust manifold for a quick 45-minute and easy repair vs an 8-hour replacement

• Repair one or both EGR tube bolts simultaneously

• Expandable flange for solid rigid mounting maintaining perfect alignment vs set cheap set screws

• Superior 24/7 Customer Support

• Made in the USA

The Nico Fuel Injector Hold-Down Bolt Repair Kit (PMXO200PRO) is a specialized solution designed to address broken fuel injector hold down bolts in Ford 6.7L Power

Stroke diesel engines. This kit includes precision-engineered tooling and components that facilitate efficient and reliable repairs, minimizing downtime and ensuring the engine’s optimal performance.

• Nico reduces repair time to approximately 90 minutes vs. 28+ hours for traditional methods.

• Streamlined process ensures more efficient repairs.

• Precision alignment for accurate drilling, ensuring a dead-center repair.

• Ideal for addressing previous fix attempts or botched repairs.

POWER STROKE EXHAUST MANIFOLD BOLTS

The (PMXP200PRO) Exhaust Manifold Repair Kit for Ford 6.7L Power Stroke engines offers a comprehensive solution that not only makes the repair process faster but also gets tow vehicles back on the road making money where they belong.

• Complete Kit: Includes Payton ProPlate, fasteners, bushings, ProDrill sets, ProTractor, and ProLube; ProKit Plus adds extra components.

• Fast Repairs: Fixes broken bolts in about 15 minutes each, boosting efficiency.

• Precise Alignment: Screw-in bushings and exact angles ensure accurate, repeatable results.

• High-Quality Tools: Durable, USA-made drill bits with a 135° cutting angle for efficient performance.

• Easy to Use: Enables on-vehicle repairs without welding or freehand drilling.

For more information on time-saving repair kits for Ford, GM, CDJR and Class 8 Diesel that deliver a quick ROI, visit promaxxtool.com or call 724-941-9041.

The precision guide plate allows technicians to drill out broken fuel injector hold down bolts with ease!

The precision guide plate allows technicians to drill out broken fuel injector hold down bolts with ease!

WELCOME TO AXE PAY!

Nearly 20,000 businesses nationwide look to Axe Pay to help facilitate merchant processing strategies. As a recognized leader in the payment processing industry, our goal is to help merchants increase profits by eliminating credit card processing fees.

Program in the hopes of changing consumer behavior. We assumed by shifting the financial burden of credit card processing to the consumer, our merchants would see increased cash sales. We were wrong – we learned the percentage of cash versus card payments stayed static. The only

eliminate merchant costs related to credit card processing.

CONSUMER MINDSET

Virtually every merchant considering our Zero Processing Fees Program has the same concern – customer abrasion. They wonder, will I lose customers? Will my customers be upset? In our experience, the answer is a resounding no. Customers understand today more than ever, merchants offering a cash and card price are doing everything they can to keep prices as low as possible.

Our executive team has over 40 years of combined experience in payment processing technologies and services. We’ve built a culture based on collaboration and accountability. We believe that only by investing the time to understand a merchant’s business can we deliver the best payment experience possible. Our sales and onboarding teams are tasked with designing a processing solution to meet the unique payment needs of every new Axe Pay merchant.

CUSTOMIZED PROCESSING SOLUTIONS

changes for Axe Pay merchants were increased margins and greater profitability.

AXE PAY MERCHANTS SAVE AN AVERAGE OF $18,000+ ANNUALLY

We ensure merchants receive 100% of their purchase price, regardless of payment type, by providing a cash price and a card price to the consumer, through the Axe Pay Zero Processing Fees program featuring dual pricing.

OUR STORY

In 2018, merchants were growing increasingly weary of credit card reward and cash-back programs. Card payments skewed as the payment method of choice, interchange rates climbed to support rewards, and the financial burden fell on the merchant. Axe Pay saw an opportunity to advocate on the merchant’s behalf and launched our Zero Processing Fees

WHAT IS DUAL PRICING?

Dual pricing is a pricing model in which a business presents customers with a cash price and a card price, giving every customer the choice to decide their preferred method of payment. Card prices include the credit card processing fee, thus eliminating merchant processing fees in their entirety. This mutually beneficial model is designed to save cash-paying customers money and

The number of merchants who switch back to traditional processing is close to zero and the only question our merchants typically ask after joining the Axe Pay Family is why didn’t we switch sooner.

2025 FLORIDA TOW SHOW

April

10-12th

The Florida Tow Show is our industry’s largest show, that brings in tow professionals from across the nation and brings in owners and exhibitors from abroad. The PWOF Florida Tow show has been a tremendous success showcasing the latest products and services for the towing industry, interlaced with opportunities for education, training, kid’s events, and workshops. We have listed a few of the events below that you will not want to miss when visiting the show.

WOMEN OF THE TOWING INDUSTRY LUNCHEON

The annual Women of the Towing Industry Luncheon, hosted by the PWOF Women’s Division, is Saturday at 11:45 am. Seating is limited so purchase your tickets as soon as you can from the Towstore located in the main hallway outside of the Citron Hall. Tickets are $20 each.

Sponsored by

LIL TOWERS EVENT

The annual kids’ event is Saturday, 9 am – 2 pm, in the Veranda Lower Hotel Lobby. Free T-shirt, remote control contest, food and drinks.

Sponsored by

This year’s education sessions are all about taking your skills to the next level. Dive into expert led discussions on electric vehicles, luxury towing processes, and proven techniques you can use right away. Stay tuned – details are coming soon!

Plus, don’t miss Allstate Roadside’s free safety lunch on Saturday, where you can learn about safety practices to keep you, and your team protected on the job.

Win a new HINO and a Miller Industries carrier!

HOST HOTEL

Check out the 2025 Hino L6 extended cab with a Miller Industries flatbed.

Drawing will take place on Saturday April 12 at the 2025 Florida Tow Show in the Miller Industries booth.

Raffle to benefit the towing industry through training, education and legislation. The Professional Wrecker Operators of Florida incorporated in 1977 and is dedicated to the betterment of the industry.

As of press time, the host hotel is sold out, however, rooms sometimes become available. Check the link on www.FloridaTowShow.com to see if any rooms have opened. There are rooms available at the Hilton Orlando Lake Buena Vista, just three blocks from the host hotel. A shuttle will be running regularly between the two hotels Thursday, Friday and Saturday, 8 am – 11 pm.

Register early and save time in the registration line. Attendee pre-registration link is now live at https://floridatowshow.com/registration.

This is a show that you will not want to miss, invest in your business today and plan on attending April 10th-12th. Visit now: www.floridatowshow.com

Shuttle is sponsored by

SafeAll Workman Light

Zip’s Rear Storage Boxes

Zip’s Rear Storage Boxes, made from corrosion-resistant aluminum, are designed to mount onto the rear subframe of 16, 12 and 10 Series Miller car carriers. Fully compatible with all control station configurations, they integrate seamlessly to enhance storage and functionality.

Each 28” W x 24” D x 20” H box features a stainless-steel door with a secure compression-locking latch and a 4” x 4” rear notch for anti-tilt plate clearance. When equipped with shelving, these boxes provide an ideal solution for storing the CD-Q Collins Car Carrier Dolly system.

Order Item #: ZP-RCTB-KIT at www.Zips.com

SafeAll Workman Light offers economical lighting in several colors

Now available at Zip’s AW Direct, SafeAll’s new Workman Light is an economical, true dual-color LED light that can be installed as an emergency warning light on a variety of vehicles, including wreckers, service trucks, highway equipment, and even passenger cars and motorcycles. The flexibility this 5”L light provides will enhance the visibility of your vehicles in any high-traffic area and any weather condition. Sure to grab attention, this surface-mounted light is available in five color combinations and features 12 high-intensity diodes. The clear polycarbonate lens offers an IP67 waterproof rating, and the sealed electronics are fully encapsulated for moisture, vibration and corrosion resistance.

Order Item #: SA-WM at www.Zips.com

GUNI Wheel X Kit

Sava Single High Pressure Lift Bag

Let Sava do the heavy lifting

Put 118 pounds of air pressure to work on your next project with the Sava 8 Bar lifting bag from Zip’s AW Direct. Perfect for tight spaces, these bags can lift up to 77.4 tons to a maximum height of 20.5”, making them ideal for material handling and heavy-duty rescue and recovery work. The high-friction surface on each bag features a textured grip so the bag will not slip under load, and thanks to an interlocking system, they can be stacked twice to achieve a greater lifting height. Choose from 11 sizes.

Order Item #: SLKAIRBAG at www.Zips.com

Always have the right size wheel with the GUNI Wheel X Kit

The GUNI Wheel X is a universal vehicle repositioning wheel with interchangeable, color-coded hub inserts and outer spinning functionality. Now available at Zip’s AW Direct, this kit includes the three most popular hub patterns (4/5, 5/6 & 8 lug) to fit everything from small cars to full-size pickups, SUVs and UTVs. Measuring 24” in diameter, the entire wheel rides on an airless, molded polyurethane tread, and the outer ring can be converted to a free-rolling spinner wheel by removing the four outer locking bolts. Each kit is available for sale individually, as a pair or as a set of four.

Order Item #: GUNIX-KIT at www.Zips.com

Collins Manufacturing Corp. Announces Release of the New G7X Hi-Speed Dolly

Collins Manufacturing Corp. is thrilled to announce the release of the new G7X HiSpeed® Dolly, engineered for extreme conditions and heavy-duty use.

Originally designed for Canada’s harsh off-road winters, the G7X HiSpeed® Dolly boasts:

• Increased Strength: Steel hubs and high-capacity steel wheels

• Enhanced Positives: Wider Collins T12 Hybrid Cross Rails with truepositive camber, aluminum outer rails, and zinc-plated steel insert

• Greater Capacity: High-traction, aggressive load range E tires with an industry-leading 5,120 lbs. capacity

The G7X is perfect for off-road, rural, and extreme weather conditions, making it the ideal solution for towing professionals facing the toughest challenges.

“Our G7 dolly, released in 2022, was a continuation of our Hi-Speed® dollies focused on being light weight for the operator, along with the greatest functionality and highest capacity. For the great majority of tow operators, lighter is better. However, in talking with tow operators in Canada, we learned that they were looking for the opposite, a heavier dolly that could take more abuse and harsh conditions. Canada appears to be just the start, many of our dealers have voiced great

excitement about having a newer, super heavy-duty dolly to complement our existing G7 and SLZ dolly models.”

Chris Usher, General Manager at Collins Manufacturing.

About Collins Manufacturing Corp. Making Hi-Speed® Dollies, other towing products, and accessories, Collins Manufacturing Corporation has been a towing and recovery industry leader and Towers Choice™ since 1972. Collins manufactures its products in Medford, Oregon and distributes them worldwide through a network of authorized dealers.

*See the Collins ad for the new G7X on the inside back cover.

We Tame the Cold Like Nobody Else

Each winter, the news is awash with shocking features on, you guessed it, cold weather and snowy conditions. The part they spend little time talking about is vehicle readiness for frigid conditions and how to manage your vehicle when cold hampers its performance. Thankfully for vehicle owners, tow operators are at the ready to help them survive the cold and snow. But, what should tow operators know about the equipment they use and how to get the most out of it in winters conditions?

One good way for tow operators to be well prepared when cold weather strikes is to own one or more quality jump starter. A key differentiator when it comes to quality is, “How effective is a given jump starter in the conditions most likely to cause a low or dead battery?” As we always say, it’s relatively easy to make a jump starter that’s effective when it’s 80˚F outside. The true test of a jump starter is when it is needed in freezing and even subzero temperatures.

That’s exactly where we shine. Whether we are hearing from customers in Saskatoon, Buffalo, Missoula or Fairbanks, the story is pretty consistent – their Booster PAC and Jump-N-Carry jump starters make tow operators’ lives easier, turning what could be a major problem into a blip on their radar. Our lead acid and lithium jump starters are built to perform in the most extreme situations and this includes extreme cold temperatures.

Lead Acid

Our Booster PAC and Jump-N-Carry traditional AGM lead acid models contain batteries that are specifically designed to perform the vehicle jump starting task. We usually say that what this means is that our jump starters deliver exceptional cranking power,

long cranking duration, many jumps per charge and a long service life, all of which is true. In addition, our purposebuilt batteries also deliver excellent cold temperature performance, for two reasons.

First, because we start with so much power (under normal temperatures), our units have the surplus of power needed to be effective even as the temperature drops and the battery’s starting power is reduced by the cold. Second, because

jump starting in extremely cold temperatures more closely resembles a short circuit (from an electrical standpoint), all of the upgraded construction we build into our batteries allows them to withstand the extra abuse that results from cold temperature usage. In other words, they are exactly what’s need when the worst of winter rolls around.

Lithium

We take the same approach when it comes to our Jump-N-Carry lithium

jump starters. They are built from the ground up for jump starting, delivering the same benefits as our traditional units. But, with lithium units, our robust construction is even more critical. Many lithium units on the market perform OK at normal temperatures, but are ineffective when it comes to cold temperature or extreme cold temperature applications. There are many reasons for this, but often it comes down to cost. To build a lithium battery and jump starter that performs well in the cold takes knowhow and the willingness to invest in a better, more robust battery, similar to what we do with our traditional AGM batteries.

The proof is in the pudding. We rate our JNC325 unit as effective to start a wide variety of vehicles, to V8 engine size, in temperatures as low as -10˚F. If you live in a very cold locale, we rate our JNC345 unit as effective to start a wide variety of passenger vehicles, to V8 size, in temperatures as low as -23˚F. Although this difference may seem trivial, it is actually very significant in terms of the additional power needed at -23˚F vs -10˚F. Plus, our extra-long cables (24” on the JNC325 and 40” on the JNC345) mean easier, faster and lower hassle vehicle connections when you ar working on a roadside in frigid temps.

So, no matter the type of jump starter you choose to deploy, you can count on Clore Automotive jump starters to provide stellar performance and reliable service in all working environments, including the extreme cold.

BY MICHELLE SUKOW ///

From Brake Holder to Trailblazer: Angie Haines’ Story

When Darian approached me about writing articles for Tow Professional, Angie Haines immediately came to mind. Angie’s story, strength, and influence within the towing industry were too compelling not to share. Thankfully, when I reached out to her, she graciously agreed to share her story, and now I have the privilege of introducing you to one of the most inspiring women I’ve met in this field. When I first met Angie, I remember being struck by her presence--confident and undeniably knowledgeable. She carried herself with an air of purpose that made you pause and take notice, yet approachable and kind. I met her in Washington, D.C., at a legislative event, and it was clear from the start that she wasn’t just someone who showed up; she was someone who made an impact.

Angie Haines serves as Vice President of Haines Towing Inc., a family-owned business based in Bordentown, New Jersey. With a fleet of about 30 pieces of equipment: including flatbeds, heavyduty trucks, rotators, service trucks, Landoll/lowboys, a road service unit, and various auxiliary recovery tools like skid steerers and backhoes, the company is well-equipped to handle even the most complex jobs. “I’m sure we have twice the amount of equipment now as we did when I was a kid, but in four decades, there’s been a lot of equipment coming and going,” Angie shared with a laugh.

The company employs a dedicated team of 15 to 20 drivers and dispatchers, and Angie couldn’t be prouder of the people she works with. “Right now, I love our team! We have some truly awesome individuals. They are dependable. They work hard, and we have fun,” she said. Her enthusiasm for the team reflects her belief in the importance of fostering a positive work environment. Angie’s leadership extends beyond just managing the fleet and daily operations; she’s built a culture of trust and camaraderie that ensures Haines Towing Inc. is not only efficient but also a great place to work.

When I asked Angie how long she had been in the towing industry and how she got her start, her answer was both simple and profound, “My whole life. I am 45 years young,” she laughed, “and third generation.” Her passion for this field runs deep, tracing back to 1920 when her grandfather and great uncle first founded the company. Her father took the reins in 1976, and Angie’s involvement began at an early age, spending afternoons at the shop after school, accompanying her dad on winch outs and crane jobs. “I was the ‘brake holder,” she reminisced about a role that so many of us in this industry remember fondly. As she grew older,

Angie naturally transitioned into more traditional responsibilities within the business: dispatching, maintaining driver files, managing towing contracts, licenses, and truck maintenance records, and ensuring all required filings were up to date. Yet, her hands-on approach never wavered. She’s a ‘last man out’ kind of leader, ready to jump in and drive a flatbed when needed or even operate heavy equipment for large recoveries.

These days, Angie also finds herself as her father’s trusted sidekick, assisting him on various calls as he continues to work, even while feeling the weight of his years, although she jokingly asked me not to mention that part. “If he’s going on a car accident, winch job, or heavy tow, I’m by his side,” she said warmly. “I love getting to spend that time with him.” For Angie, recoveries are more than a job. They’re a passion. She’s deeply involved in every aspect, from bringing support equipment to the scene to helping coordinate subcontractors and ensuring safety protocols are followed. Whether she is managing the recovery plan of action, assisting with rigging, supervising technicians, or simply running a truck and clearing debris, Angie is a force to be reckoned with. She’ll drive almost anything, although she admits with a laugh, “The backhoe and I just don’t get along.”

When asked what a typical day looks like, her answer was as dynamic and multifaceted as she is. “First and foremost, I’m a mom,” she said, speaking warmly about her 14-yearold daughter, Evelyn. Homeschooling and managing Evelyn’s competitive equestrian schedule are just part of her daily routine. “We show Appaloosas, and Evelyn competes in both AllAround and Speed events,” she explained, adding with pride that their horse farm is an integral part of their

lives. Angie’s mornings start before anyone else’s. From feeding pets and preparing lunches to checking on the horses and coordinating with the farm crew. Her day is already in full swing before she even heads to the office. Depending on the day, she might drop Evelyn off at her homeschool group or bring her along to work, balancing the dual roles of parent and professional with grace. Once her workday begins, it is a whirlwind of responsibilities. Angie juggles the daily demands of running a business: emails, phone calls, and meetings with her numerous leadership roles.

As a member of the executive board for the Garden State Towing Association (GSTA), the chair of multiple towing committees, and a liaison for initiatives like the NJ DOT Responder Safety Campaign, Angie’s schedule is packed with meetings, both virtual and in-person. Yet, amidst the hustle, she remains focused on growth and innovation. “I make it a goal every week to do at least one thing that helps me work ‘on’ my business, because we all know working ‘in’ the business takes up 99.9% of our time,” she shared. One way she invests in her development is by taking a Mastermind Class, which has been instrumental in sharpening her leadership skills. At the end of a perfect day, Angie cherishes time with her family. “If I can get out of work at a decent time, I go home, watch my daughter ride, walk the dogs, and make dinner,” she said. It is clear that no matter how full her plate is, Angie’s commitment to both her family and her work remains unwavering. When it comes to balancing work and home life, Angie has learned that flexibility and preparation are key. Her advice for juggling it all? Seize the moment. “If it’s a little slow at work and I’m basically caught up, and my daughter says, ‘Hey Mom, how about a pedicure?’ I go do it,” she said with a smile. Those moments of connection and spontaneity are what make the busy days worthwhile. Angie is also a firm believer in staying ahead of the game. “I try not to procrastinate chores,” she explained. By tackling tasks as they come up, she keeps her

home life running smoothly. For family events, she is all about preparation. “I make a plan and a backup plan,” she added, knowing that life doesn’t always go as expected. Her practical approach to balancing work and family not only helps her stay on top of her responsibilities but also allows her to enjoy the moments that truly matter. It is a reminder that even in the busiest of lives, prioritizing what is important

Do you know a towing lady who deserves recognition?

Please send Michelle Sukow or Tow Professional a message. We would love to share her story! (michelle@michellesukow.com)

Women OF TOWING

BY MICHELLE SUKOW ///

and having a plan can make all the difference.

Working in a male-dominated industry like towing comes with its fair share of challenges, and Angie Haines has navigated them with determination and wit. One of the most persistent hurdles? Being seen as the person with authority, rather than someone in a supporting role. “A lot of people assume I’m the one answering phones and writing letters, not the one making decisions,” Angie explained. She often encountered customers who would ask to speak with her father when they didn’t get the answer they wanted. Now, Angie’s approach to these situations blends professionalism with a touch of humor. “On occasion, I’ll transfer the call to my dad for fun, and he tells them, ‘Oh, you need to speak to Angie about that,’ and sends it right back,” she laughs. She’s also dealt with the assumption that only a man could be the owner of the business. “Sometimes people ask for the owner, and I tell them I am the owner,” she shared. “They’ll still ask for the ‘guy owner.” One customer even asked to speak to her husband (back when she was married), to which Angie replied, “You can, but

he doesn’t work for me.”

When asked if things are getting easier for women in towing, Angie Haines sees positive change on the horizon. “I think so,” she said thoughtfully. “It’s more widely accepted to have women in male-dominated fields across all industries.” While it may still surprise some people to see a woman step out of a tow truck at the scene, the reactions are shifting. “Now, instead of getting catcalls, we hear, ‘You go, good for you,’ from other responders and people on-site,” she shared, a clear sign of evolving attitudes. When it comes to addressing doubters, Angie Haines keeps it simple: she doesn’t. “I don’t say anything,” she explained. “I do. I do what it takes, I do what I want, I do what needs to be done.” For Angie, actions speak louder than words. Her quiet determination and unwavering commitment have consistently proven her capabilities, leaving little room for skepticism. By staying focused on her goals and letting her accomplishments speak for themselves, Angie sets an example of resilience and strength for others, particularly women navigating male-dominated industries.

On a larger scale, Angie has found encouragement through her work on state and federal legislation. “When speaking on legislative issues, I’ve been very well received and even applauded for my efforts as a woman,” she said. These positive experiences have fueled her confidence and drive, giving her the momentum to continue breaking barriers and advocating for the industry. Although there’s progress still to be made, Angie’s story highlights the strides women are making in towing and beyond. Her experiences reflect a growing recognition of women’s capabilities, a shift she hopes will continue to inspire others to forge their own paths in traditionally maledominated fields.

For Angie Haines, success is not defined solely by accomplishments or accolades. It is about fulfillment and the journey it takes to get there. “Feeling fulfilled and satisfied isn’t just about reaching my goals, but about having the opportunity to pursue them,” she said. Angie lives by the philosophy, ‘It’s not the destination, it’s the journey.’

Beyond personal achievements, Angie believes true success is rooted in relationships. “Being successful in life also means having meaningful relationships, valuing the time spent with those people, and contributing in a positive way to the lives of those around me,” she said. Her words reflect a deep commitment not just to her work and family, but also to the broader community she impacts through her leadership and example.

Angie has some truly admirable role models who have deeply shaped her values and character. Here’s a quick reflection on what she shared:

1. Gayle Matson: Angie’s horse trainer and riding instructor clearly left an indelible mark on her life. Gayle’s genuine care, unwavering honesty, and incredible work ethic not only inspired Angie but also seem to embody the qualities Angie strives for in her own life. Her memory lives on as a testament to love, strength, and resilience, even in the face of ALS.

2. Her Mom, Chrissy: A strong, feisty, and determined German woman, Chrissy has instilled in Angie the courage to fight for her dreams and beliefs. Her tough-love approach, paired with fierce love and support, is a beautiful reminder of the power of family.

3. Her Dad, Joe: With a mix of brilliance, loyalty, and a knack for surprising trivia, Joe has shown Angie the importance of dedication and service. His unwavering belief in her and his example of hard work have clearly left a lasting impression on her heart and her path in life. “I think he thinks I hung the moon, but I feel the same about him.”

Angie’s reflections reveal how these remarkable individuals have helped her become the person she is today. They are not just role models but also cherished sources of love, inspiration, and guidance. As we wrapped up our conversation, I asked Angie what two things she always has with her. Her answer, “Chapstick and work boots.” It is a simple statement that perfectly captures her essence- a blend of grit and grace, ready for anything life or work throws her way.

BY DAN MESSINA ///

Let’s Get Healthy

Over a year ago, I moved from the Dallas area to East Texas. At my age, I had to find all new doctors to address my health issues and found a wonderful heart doctor to make sure I would have no problems with my heart. While taking a stress test, my doctor had to take pictures of my heart. As he took pictures, I got to thinking about my tow business and what I was taught about the importance of truck maintenance. Every one of my 17 trucks had a

maintenance log that would allow me to know the status of all my trucks. Fairly quickly, I realized that I did not have a maintenance log for me, the owner of the company. When you own a tow company you are faced with lots of stress. You worry about things like:

1. Keeping your trucks on the road

2. Finding drivers to put in your trucks

3. Building a good customer base

4. In most cases, a 24-hour operation

5. Taking care of all your customers

6. Insurance needs for every truck

7. Problem of rising gas prices

8. Keeping good morale

After being 30 years in the industry, I became overweight and developed Type 2 Diabetes. With diabetes, I also got Neuropathy in my feet and hands. I would ignore all my symptoms and the doctor’s advice because I had business to run. Now that I’m in my seventies, I realize that I should have paid attention to my doctors. Don’t do what I did, do something now to protect yourself because it will make retirement a lot more fun. My problem is my blood sugar is way to high. When you have high blood sugar it can lead to such things as: Diabetes, Heart attacks,

Strokes, Kidney failure, Neuropathy and other problems.

Thousands of dollars were spent on buying devices, pills, medicines and other electrical devices to address my problems. I knew I had to lower my blood sugar, but nothing seemed to work. However, I also realized that if I did not lower my sugar any of the above could happen. I Wanted to make it to my 80’s and I will get there by lowering my blood sugar. I am not into diets, but I knew I had to eat better. I felt I was at the end of the road, and I would have to do this myself.

I talked to a nutritionist and developed my own solution. After following my program, my sugar dropped over 250 points daily. I want to share my solution with the industry, so I formed a club. If you register as a member today, I will show you what I did that led to my success. Each month I will share videos on my website that will help you

reach your goals. With members in my club, I now have a support team that will help me reach my goals, but more importantly help get YOU to where you want to be. By following my solution there is no monthly fees or on-going expenses. My solution lowered my blood sugar tremendously. I’ll also offer ideas on what drinks to drink and

INSIGHTFULTALK

BY DAN MESSINA ///

what foods to eat. I’ll post videos on my website that you can watch which will show you what I am doing to lower my sugar. Certainly, I’m not a doctor, but I’m sharing how I achieved success. Go to my website “fixa1c.com” to learn more. Feel free to call me for more information at 469-774-0340.

Good health plays a critical role in

running your business. Poor health will directly impact your physical stamina, mental clarity, decision making, and long-term success. Being healthy will allow the following:

1. Enhance Productivity – When you increase your stamina you can handle long hours, travel, and meet the demands of your working

environment. Your energy levels will increase with proper nutrition, exercise, and rest which allows you to sustain energy and reduce fatigue.

2. Sharp Decisions – Good health supports mental clarity and focus, enabling you to make better decisions and solve problems effectively. Stress management, linked to health practices like medication or regular exercise, helps maintain emotional balance during high-pressure situations.

3. Improve Leadership – Healthy leaders exhibit higher emotional intelligence and patience making them more effective at inspiring and managing teams.

4. Reduce Downtime – Staying healthy minimizes the risk of illnesses that lead to absence or reduce efficiency.

5. Sustainability – Running a business is a marathon, not a sprint. Long term health allows you to maintain consistency and avoid burn out.

6. Setting a good example - As the leader of your company, healthy behaviors can positively influence your employees by promoting a healthy workplace, culture, and improve overall morale.

7. Creativity – Good mental and physical health will allow you to be creative and stay ahead of your competition.

As a business owner it’s important to prioritize your health. Try to incorporate regular exercise into your routine. Fuel the body and mind by eating better. In this industry you need 7 to 8 hours of sleep to recharge your body. Find ways to relieve stress

management by getting hobbies, golfing or hunting and do these things regularly. Take breaks by staying away from your business periodically which will in turn refresh your focus. By investing in your health, you set a strong foundation for both personal self-being and business success.

I intend to enjoy my retirement, and I think I found a way to do it. Remember James, we are going down this road together.

BY D.J. HARRINGTON CSP ///

Recycled Vans for Homeless Vets

Iprobably don’t have to tell you this, because time goes by so quickly. Before we know it, we will be having our scheduled meeting on April 11th, 2025. It is right around the corner. We have one van, but unfortunately, we can use one more van.

FUEL4THOUGHT

BY D.J. HARRINGTON CSP ///

The Tunnel to Towers Foundation has faith that we can meet this goal of two vans. I promised the T2T Foundation that on April 11th, 2025, we, the towing and recycling industries of this great nation, would help eradicate homelessness for veterans. These two vans will be used to transport homeless veterans to and from doctor appointments and a weekly trip to Walmart for any items and toiletries they might need.

We had one tower from Pagosa Springs, Colorado, J & R Towing, who donated the van whose picture is shown above. J & R Towing company is a great American company that wants to help others in any way they can. The van that they’ve donated is already equipped with a disabled person lift and produced by the number one company, The Braun Corporation. One of my dear friends in Colorado, Nick Durio is repairing the front end of this van, and within the next few months, it will

be a permanent asset at the Veterans Village in Denver, Colorado that’s being built by the Tunnel Towers Foundation. We are fortunate to have this van. However, let me share with you our next challenge.

I was promised a 6 to 8 passenger, regular van to give to Tunnel to Towers just last November by another company. However, things can happen out of our control that can change our plans, especially when trying to help others. This week, in the month of January, I discovered that the other company that was going to donate a van had a terrible 4th quarter, and they don’t have a van to donate after all. So now that I am in desperate need of a 6 to 8 passenger van only a couple months from being donated to T2T, the van doesn’t need to be set-up for a disabled person yet. We just need the van, and we can do the lift equipment later.

This second van will go to the Atlanta, Georgia Veterans Village.

Tunnel to Towers purchased an old Wyndham Hotel next to Six Flags and will transform it into affordable housing for 96 Veterans. Each room will be remodeled into a single occupancy, studio-style apartment. After completed, all the Veterans Villages, like those in Atlanta, Denver or the State of Florida will house our deserving Veterans in those areas. Each Veteran Village will provide on-site comprehensive support services, including job training, benefit and educational assistance, as well as medical care access, mental health support, PTSD Counseling and addiction treatment to break the cycle of homelessness.

Tunnel To Towers believes that no veteran who volunteered to serve our great country should be left struggling on the streets that they once helped to defend. I, along with Darian Weaver, the Publisher of Tow Professional Magazine wants to help Tunnel to Towers with this ambitious mission

to eradicate Veteran homelessness nationwide and help provide much needed transportation for those veterans at Veteran Villages being built around our country. Some of those villages are in places such as California, South Carolina, Michigan, and New York. Right now, we have one van scheduled for the Veteran Village in Florida but still need a van for the Georgia location.

Please see what you can do to help us achieve this goal. If you prefer to chip in and help in that way, please let us know. We will need some new tires on this van, and we are in great need of one by our deadline of April 11th, 2025. I have FOX television going to be there. If you feel you can help, please call me on my cell number at 770-301-4122 or email me at dj@djsays.com. Together, we can help with a van for deserving veterans, and your support will be greatly appreciated.

I will see you on the next podcast.

TowMate Celebrates 40 Years of Innovation and Tenacity in the Towing Industry

BY CHRIS ANDERSON | EXECUTIVE VICE PRESIDENT | TOWMATE® LLC

This year marks a major milestone for TowMate as we celebrate our 40th anniversary. As I reflect on how we went from an idea in my father Bryan’s head, to a dreaminspired startup, to where we are today, I am filled with immense gratitude and respect for the journey that has brought us here. Indeed, the road has been long and windy, but we can stand proud knowing that we have stood in the face of adversity and persevered to now being internationally recognized as a leader in towing and roadside safety lighting solutions.

A Vison Was Born

haul it back to his storage pool one cold rainy night and thought to himself, “we can put a man on the moon, we should have wireless tow lights,” as he was struggling to untangle the cold and stiff cord of the wired lights of the time. It was this thought that represented both the onset of a lighting renaissance in the towing world as well as a legacy of providing quality USA manufactured products. The latter of which would lead to American jobs and the means to make a living for dozens of families in Rogers, Arkansas, where our manufacturing activities take place.

Early Struggles And Successes

It all started when “a couple of brain cells collided,” as my dad likes to joke. He was out to pick up a vehicle and

Like any startup, TowMate’s early days were filled with challenges. Turning initial ideas into viable products involved significant emotional and financial investment. Bryan was able to

navigate these early challenges with the support of early investors and family, however, then came time to sell! Truly a testament to the tenacity required to achieve the American dream, he would travel around, often times sleeping in his car while on the road and go so far as to flash his headlights to wave down towers and show him his brand-new products. An early vote of confidence from Paul at Zip’s Truck Equipment in the form of a substantial order validated that the market was ready for our innovative towing solutions.

Innovations That Defined An Industry

TowMate has been at the forefront of several technological advancements that have now become standards in the industry. Transitioning from manual hardwired transmitters to plug-in receptacles made installation easier, while the adoption of LED technology enhanced visibility and efficiency. Our TM2 light bar (a single rechargeable

unit as opposed to a left and a right), initially met with skepticism even within my own family, became our top-selling product, proving that simplicity coupled with functionality could indeed drive success. TowMate has gone on to be the first to introduce lithium battery technology, super capacitors, and removable batteries as power supplies for wireless tow lights, evolving beyond the lead-acid batteries that had been the standard for the first three decades of our light systems. The pinnacle of wireless tow light evolution comes in the form of the new Saber Light. The brightest tow light on planet earth, the Saber Light is powered by a 6000mAh lithium power supply that operates the unit over 45 hours on a single charge. Additionally, the system features a bright work light/backup light

function along with high-intensity amber warning lights. The modes are selected simply by toggling the switch and cycling power.

A Commitment To An Industry

Throughout these 40 years, TowMate has not only focused on product innovation but also on nurturing strong relationships within the towing community. Our commitment to exceptional customer service has built trust and loyalty among our customers, supported by a dedicated team that stands behind every product. Heck, my father still goes to great lengths to ensure our customers are satisfied. It is not uncommon to hear stories about him having flown down to address a customer’s issue, sometimes to find it wasn’t even our product that was causing it. He

would do it without complaint, because taking care of folks is what we are built on at our core. Our consistent presence at tow shows, has allowed us to stay connected with the towers who use our products on a daily basis and gather valuable feedback that drives continuous improvement. Good, bad, or indifferent… we want to hear it!

The Future Is Bright

As we mark this milestone, we are excited about the future and committed to continuing our tradition of innovation and quality. Plans to expand into new markets and continuously enhance our product offerings are set to ensure that TowMate maintains its leadership in the towing industry. Keep an eye out for new product releases slated for early 2025, including more ways to integrate our HINVII lights into your operations. These nonintrusive warning lights are not visible to the human eye until they hit your safety vest or other Hi-Viz gear, making you a beacon so motorists case see you.

Reflecting on this journey, it’s incredibly rewarding to continue what my father started (and is still a part of) and to push the boundaries of what’s possible in our industry. Here’s to another 40 years of innovation, safety, and family-owned American manufacturing!

Celebrating A Legacy

As we celebrate our 40th anniversary, TowMate remains a symbol of American ingenuity and a testament to the enduring spirit of its founder and those who have joined us on this remarkable journey. For those who have been a part of it, we would love to hear from you! If you have stories of Bryan over the years, pictures of older products in use, testimonials, or anything you would like to share, please reach out to my sister and our VP of Human Resources, by emailing Andrea@towmate.com.

LIGHTING

Worldwide Equipment Sales

Working alongside the highway during daylight with good visibility is dangerous enough. Add in the darkness of night or inclement weather and the danger increases many times. Proper selection and deployment of lighting products on your vehicles can help to mitigate some of these risks. There is so much more to lighting a work area than just throwing on some bright lights and calling it good enough.

Depending on the task at hand and the duration you expect to be on scene, the choice of lighting products will change. For the simplest of tasks, basic lighting such as white-colored work lights and amber (or other colors as permitted by local laws) warning lights are sufficient, provided they are deployed correctly. For longer duration or more complex events, a combination of devices is warranted.

General work lighting should be

focused in a manner that makes it effective yet keeps it from blinding traffic approaching from the direction the lighting is facing. This is very important with rear-facing lights common on tow trucks and carrier decks. These lights are often stationary and, other than on/off, have no other user-controllable functions.

Consideration should be given to the most common position a vehicle is in when these are activated. Care must be taken not to activate these lights when they can or will blind traffic, and they should only be activated when safe to do so. The workers’ ability to see without being blinded by the work and warning lights is also critical to prevent injury.

Having work lights on multiple elevations (levels) at the rear of tow trucks and carriers is common today. It should be a standard specification to have the upper and lower levels of these lights on separate on/off switches to allow the operator to only deploy the lights that are needed. Think about

the potential for distraction or blinding of an approaching motorist from your lower work lights on a carrier as you raise the bed into the transport position. The lower lights are not needed beyond the initial approach and backup maneuver to position the carrier for loading, yet many operators leave them on for the entire loading process. As you tilt the bed up, these lights are directly at eye level for the average motorist and could cause them to strike you or your vehicle due to momentary blindness.

Motorists have come to understand that certain light colors or specific patterns represent specific hazards. Subconsciously, most of us can recognize an ambulance from a great distance, long before we are close enough to read the lettering or see the vehicle design, simply because of the pattern of the emergency lighting.

Towers and road service personnel should make their best effort to use lighting in a way that identifies their presence and communicates the hazard

and action they wish the motorist to take. Since we do not have a uniform lighting standard for towing yet, one of the more effective methods to communicate this hazard is by using a variable message sign board. These devices come in many designs, ranging from free-standing towable devices to small fold-flat truck-mounted devices perfect for very short-duration events where a simple message must be communicated. Combined with advanced warning signs, flares, and/or traffic cones, a variable message sign may be more effective than dozens of flashing lights of various colors.

One excellent resource for towing professionals is **Worldwide Equipment Sales (wdelivers.com)**, a trusted provider of towing and recovery equipment. They offer a wide range of lighting solutions tailored to ensure worker safety and efficiency, along with advanced technologies

like variable message boards and customizable setups for heavy-duty towing vehicles. Their expertise can help operators make informed choices about the lighting tools and

Bottom line: Lighting is an excellent tool for worker safety when used properly. Less is usually the best choice, provided the selected lights provide the flexibility to focus their output only where it is required.

Enhancing Nighttime Safety and Efficiency for Tow Operators

Picture this: it’s pitch black, and you’re on the side of the road, tasked with vehicle recovery. Your hands are full, and visibility is limited. What do you do?

The Solution: Deploy Advanced Lighting Solutions

Night Scan light towers, trusted by professionals in demanding industries like fire and law enforcement, bring unmatched safety and efficiency to nighttime towing and recovery operations. With the Night Scan HDT, you can illuminate your entire worksite from above, avoiding the shadows and glare caused by traditional lighting. This telescoping light tower sets up

in seconds—faster than watching a YouTube shorts video—and allows you to adjust it 360° with dual-tilt capabilities by the push of a button. A wireless remote gives you full control as you move around the recovery area, so you never need to stop working to adjust the light.

These towers not only maximize visibility but also warn oncoming drivers, significantly reducing the risk of accidents. Plus, integrated camera and DVR systems can be added to record the scene for insurance or billing purposes.

Smart Sequential Lighting: Pi-Lit LED Flares

Safety is paramount in towing, especially when dealing with distracted

drivers. Pi-Lit Smart Sequential LED Road Flares are an innovative solution to guide traffic around recovery scenes. These flares, which synchronize automatically upon deployment, create a sequential flash pattern that catches drivers’ attention from a distance. They can be placed on the ground, atop cones, or along curves and hills to alert oncoming traffic.

Packed in a compact, rechargeable carry case, Pi-Lit flares are eco-friendly alternatives to traditional liquid-burning flares, avoiding fire hazards, pollution, and smoke-related health risks. These DOT- and FMCSA-compliant flares enhance safety while being simple to use and easy to store.

Portable Lighting with NightSearcher

For more flexible lighting needs, NightSearcher products are the ultimate tool in your arsenal. Built to withstand extreme conditions, these rechargeable, lithium-ion-powered lights perform

reliably in temperatures from -4°F to 140°F.

The WorkStar Connect, with its magnetic feet and hanging hook, provides versatile illumination wherever needed. Its compatibility with popular power tool batteries (like DeWalt and Milwaukee) ensures you’re always prepared. The Light Wave 520 headlamp, meanwhile, offers hands-free lighting that responds to a simple wave of your hand—perfect for precision tasks.

We’re showcasing these innovative lighting solutions at key industry events, including the Florida Tow Show, American Towman Showplace, and the American Towman Expo. For more details, other show locations, or to schedule a demo, please visit www.willburt.com.

PRIORITIZE SAFETY & EFFICIENCY with

Let’s face it, the Tow industry is dangerous business.

According to NIOSH, Tow professionals are more than two times as likely to be injured on the job as workers in general. That statistic is no doubt bolstered due to the proportion of tow work done at night in low light areas. In those circumstances, perfectly positioned lighting is more than a convenience; it is a tool that greatly influences on the job safety. Golight has

been designing precision remote control lighting to assist the working men and women of America for over 30 years, and we keep getting better!

Golight, Inc. is a privately held manufacturing company nestled in the heartland of the United States. In December of 1992, the idea of the remote control spotlight was born. After many engineering drawings, tooling refinements, and prototypes, the first Golight was available for sale in the summer of 1994. Since then, Golight

has set the industry standard in remote control lighting. Our lights are in service around the world, lighting the way for everything from military vehicles in theater to snow plows in Alaska and everywhere in between.

In the past 30 years, there have been numerous upgrades to our original product line. Each update incorporates the latest technology to bring our customers the best possible product. Our commitment to quality and durability can be found in every detail

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of our lights. We take great pride in the industries we serve and the products we provide.

2022 brought some bright new changes to Golight with the introduction of the all new Wired Stryker ST. It incorporates all of the features of our Wireless remote ST units, but in a hard wired platform.

• The Stryker ST stems from the original Stryker product line. It features

• Multiple Unit Selector FunctionAllows for control of 2 units with 1 remote, either independently or in tandem

• Home Position Function - OnCommand return to 0° home

• New Control Technology Benefits - Simultaneous Pan + Tilt – no opportunity for wireless interference

• Backlit remote buttons

• 2 speed rotation and tilt—fast for quick scanning, slow for precise control.

• UV and Saltwater Resistance

• Stainless Steel Mounting Bracket

• 5 year warranty.

• Optional flood lens for wide area coverage.

The Stryker ST Series are available in LED or Halogen with our LED units now providing 32% more power boasting 544,000 Candela with a Max Beam Distance of 4,839 ft. They are both available in Wireless or HardWired remote configurations and Permanent Mount or Portable Magnetic Mounting with 135° x 370° directional tilt and rotation.

Don’t take our word for it, here’s what tow operators are saying. Golight Ambassador Kevin Martinez said “After a year using the Golight GT SERIES light on my wrecker, it made life so much easier. This light has come in handy looking for disabled motorists in dark areas and bad weather to providing extra scene lighting on recovery. I, 100% recommend Golight

to anyone looking for a light to help in the towing and recovery industry.”

James E. Lewis, a veteran to the tow industry, said that “The remotes were big enough and the buttons were manageable enough to where I didn’t have to take off my gloves to use them. That was a blessing in 16-degee weather and blowing snow.” He went on to say “I lost count of the number of times I reached into my pocket, paired the pair of lights together, and moved them in tandem to focus more of that radical lighting on our work scene… Even though it was 2 am we lit the place up like a football stadium… No slacking the lines to reposition the truck, no running up and down a 60-degree hill in a foot of snow. With the winch remotes on the tow units and the wireless remotes for the lights, we could get a safe distance away from our recovery trucks and the unit being recovered and make all the magic happen.”

RP Recovery Consulting AirLight Series

Four sizes of inflatable LED light towers make up the AirLight series. From our ultra-portable AirLight to our incredibly powerful AirLight Pro Max, there is a light

10ft Airlight

Height: 9 feet 9 inches

Weight: 29 pounds

Wattage: 336 Watts

Light output: 36,000 lumens

Voltage: 120V AC

Footprint: 20” x 20” x 18” tall

AirLight Pro

Height: 12 feet

Weight: 64 pounds

Wattage: 860 Watts

tower to meet your area lighting needs. For more information, rprecoveryconsulting@gmail.com or call: 315-730-6566.

AirLight Pro Max

Height: 14 feet

Weight: 72 pounds

Wattage: 1,100 Watts

Light output: 74,400 lumens

Voltage: 120V AC

Footprint: 28” x 28” x 24” tall

All of LTA Projects light towers are LED, therefore no need for replacement bulbs, no heat buildup so no cool down period, and they all inflate in less than 30 seconds. The LED’s are in the protective case and are reflected through all frosted materials to minimize roadside glare. Our two smallest units can easily run off a standard 400w inverter where the larger would require a small generator or battery pack.

Light output: 111,000 lumens

Voltage: 120V AC

Footprint: 28” x 28” x 24” tall

FASTER RESPONSE

Operators and riggers talk to each other in real-time, hands-free. Deliver instructions clearly and answer questions directly while work caries on. No need to shout or use hand signals – clear communication helps get the job done faster.

Wireless Headsets

Advanced Technology That’s Easy to Use Full-duplex Communication

Hands-free simultaneous two-way conversation. No more shouting – easily talk and work at the same time with your entire team.

VISIBILITY NOT REQUIRED

Far-side operators, talk with your riggers regardless of whether you can see them or not.

LISTEN-THROUGH

Sonetics Listen-Through Technology lets you mix in outside sound to get the right level of hearing protection and situational awareness.

SITE-COVERING RANGE

2 feet to 1,600. You can depend on the range – no matter what the incident requires

For more information, rprecoveryconsulting@ gmail.com or call: 315-730-6566.

IMPROVED PRECISION

There’s no communication breakdown between operators and riggers. On-scene precision and performance goes up as you reduce errors and avoid costly mistakes.

ENHANCED SAFETY

Instant communication allows for timely warnings, alerts, and instructions to the crew. Avoid job hazards and mitigate the risk of injuries and mistakes.

VERSA -tility.

Scatter the Darkness with LED Lights from Custer Products

It only takes a small fraction of light to scatter the darkness. With Custer Products LED lights, you are getting quality lighting, the best customer service offered in the United States, and satisfaction knowing you are no longer left in the dark. You can see and purchase them online at www. custerproducts.com.

Our LED Work Lights meet the needs of our largest distributors, several manufacturers, and even the individual guy who wants to add lighting to his golf cart. Custer LED can provide the lighting for any situation.

Folks are always asking us about the “Lumens” rating of a light. The

measure of the total amount of visible light by the human eye. Often, potential customers judge the quality of the light by how high or low its lumens are. There are about 800 lumens in a 60-watt light bulb. That’s fine for indoors. However, when trying to take a wrecked vehicle off the side of the highway at night, or lighting up a farmer’s field, you need more than 800 Lumens.

We offer LED Work Lights with 700 lumens, for the guy with the golf cart, up to 6750 Lumens for the snow plow, or tow truck, and we have everything in between. There are even LED work light BARS ranging from 7” long, with 3420 Lumens, up to 41” long and

11,400 Lumens. You can check them out here: https://custerproducts.com/ product/led-off-road-scene-lighting/. They are great for scene lighting, or stretches of highways that are unlit.

Off-road lighting is a saturated industry on the internet. The selections of Off-road lights at Custer Products, come with a 3-year limited warranty, quality housing, sturdy mounting brackets and a customer service guarantee.

Of course, Custer Products is also known for their high-quality tow lights. We manufacture the corded incandescent, the corded LED, the Wireless light duty and heavy-duty light bars. We even have a new

wireless external battery option featuring lithium batteries for longer hauls between charging.

One of the most popular kinds of LED lighting is the strobing light. We sell strobe lights in all shapes and colors and sizes. Strobe lights can always be seen during the dark nights, but our LED Strobes are visible even in the daytime. Class I rated and IP67 are a couple features, plus multiple strobing patterns for most styles of lights. Easy mounting and wiring instructions are included.

You can call us with any questions about our products. We ALWAYS answer the phone! When you order from Custer Products, you know what you are getting. I cannot tell you how many callers tell us they are thankful that we still answer the phone and do not allow a machine to initiate customer service for us.

Custer Products Lite-It has been around since 1993 and Lite-It Wireless has been in business since 2014. That’s over 30 years in the lighting business. Through the years, you may have seen us at a trade show that we participated in because we attend several shows throughout the year, for Towing and Agriculture. Stop by and see us sometime. We always have great deals and giveaways at our booths.

Whether Towing, Agriculture, Trucking or Trailer manufacturing, we deliver bright LED lights to you, allowing you to deliver your products with quality and assurance to your valued customers.

Become a Distributor

Are you a trustworthy and respected business owner or manufacturer of high-quality products, vehicle parts, safety equipment, or do you distribute these related products? Do you want to become known in the industry for having quality lighting offered at fair prices? If so, we would like to invite you to become a part of the Custer Products Team! We are proud to manufacture and distribute products for the United States, Canada, Mexico and Europe and would love to welcome you aboard.

At Custer Products, we provide special distributor pricing to our wholesale partners, and even discounted pricing for businesses who are utilizing the Custer Product line for their own fleets, whether Wreckers or Tractor Trailers.

A partnership with Custer Products offers many benefits that will encourage profits and help businesses grow. You can get more details and guidelines from the office by giving

us a call at 800-490-3158 OR simply follow the link below and complete the form online. We look forward to a mutually-beneficial partnership with you! https://custerproducts.com/aboutus/become-a-distributor/.

If you have tax exempt status, be sure to include that resale certificate with your paperwork, so we can add all the information needed to comply with the state’s requirement.

In the world of ecommerce, Custer Products’ new website steps right into innovation. You can sign in and order as a distributor, and see all the pricing, free shipping options and specials offered. Even on the weekends or after hours, our website is available to order 24-7. Get started by giving us a call at the office for instructions and get set up today!

We look forward to meeting all your lighting needs! Scan the QR code for a direct link to our website and follow us on Facebook.

LIFTING & LANDING BAGS

Lifting & Landing Bags

Landing and Lifting Bags are becoming essential tools for professional heavyduty towing and recovery companies. Designed from durable, flexible rubber, these bags are capable of handling

LIFTING & LANDING BAGS

substantial loads. They use compressed air to lift heavy objects, upright overturned vehicles, or shift loads to the desired location. Each bag is typically equipped with a color-coded supply line for quick identification during recovery operations, ensuring efficiency and organization on the scene.

These versatile tools are indispensable in various recovery scenarios. For example, during a heavy-duty rollover recovery, such as a tractor-trailer tipped over in a ditch, a series of lift bags can be placed beneath the trailer’s side wall. As the bags inflate, they work in tandem with wide straps and slings from the wrecker to help upright the vehicle.

To control the descent and minimize damage, catch or control bags are placed under the casualty. These bags cushion the vehicle as it tips back into position, with the air gradually released to allow a smooth landing. This dual-use approach, for both lifting and descent, mitigates the risk of further damage to the vehicle,

Wichert Insurance is one of the largest tow agencies in the Midwest with over 30 years of experience working with towing, recovery, and garage operations. Our knowledgeable staff are current on industry issues and are experts in the coverages your operation requires. Our relationships with multiple AM Best “A - Excellent” rated carriers allow us to offer competitive rates and interest-free monthly pay plans. As active members of state associations, we are industry advocates and a reliable resource.

Our team’s experience allows us to create custom programs to meet your needs. From service trucks to extra heavy equipment, single location to multi-state operations, we will craft a program to meet your risk appetite at the most competitive rates. In addition, we act as your advocate when a claim occurs to ensure timely and fair outcomes.

We offer in-house loss control specialists at no additional cost to identify ways to control and reduce risks. Clients who engage in our loss control and safety programs benefit from lower insurance premiums, increased profitability, and reduced accidents, injuries, and claims.

See more at www.wichert.com or contact us today at 740-654-0532

its cargo, and critical components such as rims, tires and suspension systems.

Landing and Lifting Bags offer an additional advantage: they help preserve cargo integrity by minimizing the need for a time-consuming and costly offload of freight. Semi-trailer walls, which may lack the structural strength for recovery relying solely on straps, benefit significantly from the added support provided by these bags.

Beyond operational benefits, these tools present a valuable revenue opportunity. Towing operators can charge a dedicated line item for their use, generating additional income while delivering superior service.

Industry professionals are already experiencing the benefits. CARS Towing and Recovery, based in Uptown, NY, shared their positive experiences: “We are always working to expand our equipment and increase our efficiency. We also do our best to ensure that our crew is safe and cause no further damage

“We are always working to expand our equipment and increase our efficiency. We also do our best to ensure that our crew is safe and cause no further damage to our customers’ vehicles. These landing cushions will save us having to run extra winch lines as catch lines during a rollover recovery and increase the safety on scene for everyone.”

to our customers’ vehicles. These landing cushions will save us having to run extra winch lines as catch lines during a rollover recovery and increase the safety

on scene for everyone.”

To learn more about Landing and Lifting Bags or to purchase them, visit Zips.com.

OVER ONE – LOSE NONE!

Our mission is to:

• Evoke the public conscious to understand they are the most powerful source to define life and death on our Nation’s highways.

• To educate and make them aware they need to make a life change so first responders can live theirs!

• To unite all common industry first responders to train, educate and motivate the public we serve to just

Eastern Wrecker Sales Inc

Eastern Wrecker Sales Inc

Eastern Wrecker Sales Inc

Eastern Wrecker Sales Inc

Introducing the Collins

» MORE STRENGTH: Steel hubs and highcapacity steel wheels

» MORE POSITIVES: New, wider Collins T12 Hybrid Cross Rails with true-positive camber, aluminum outer rails, and a zincplated steel insert

» MORE CAPACITY: High-traction, aggressive load range E tires with an industry leading 5,120 lbs capacity

Originally designed for Canada’s harsh off-road winters, the Collins G7X Hi-Speed® Dolly is built for extreme conditions and heavy-duty use. While the Collins G7 is the ultimate in professional dolly towing, the G7X goes further with ironpacked heavy-duty superpowers for the roadside superhero, tackling the toughest conditions and wrecker jobs.

your Collins Authorized Dealer for pricing and to order.

ONE FOCUS!

PLEASE JOIN US IN CELEBRATING OUR 40TH ANNIVERSARY AND WATCH AS WE CONTINUE TO WORK TOWARD OUR NEXT 40!

Forty years ago, we arrived in America with a laser focus on one thing, and one thing only… To be the best medium-duty truck for the hardworking men and women in America. We stayed focused. Grew faster than anyone. Put more trucks on the road, doing hard work for hardworking people. Eventually becoming the fastest growing medium-duty truck company in the U.S. We’ve been doing that for 40 years and slowing down is not an option. FORT Y YEARS,