Over The Road April 2019

FOR

TRUCKERS

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JOBS

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APRIL 2019

THE FUTURE OF LOGISTICS

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OVER THE ROAD E S T. 1 9 9 3

Keep this magazine in your truck...you never know when you’ll need it!

www.overtheroad.ca

/OverTheRoadMagazine

/OverTheRoadMag

2 • OVER THE ROAD

APRIL 2019

OUR FAMILY WELCOMES YOU LIGHT SPEED HAS YOU COVERED OWNER-OPERATORS COMPANY DRIVERS

Dedicated Runs Reefer experience required Minimum 2 years experience

1 year experience is required Must be eligible to cross border | | | | | | |

| Base rate $1.15/mile combined with FCA fuel surcharge program and bonuses | $0.07/mile U.S. Premium | $0.07/mile U.S. Midwest Premium | $0.10/mile Team Premium | $0.05/mile Safety Bonus | PAID Plates | Insurance | Tolls | HVUT | FCA Fuel Surcharge Program

U.S. Singles $0.66/mile Desirable lanes to the U.S. Midwest & Texas U.S. Teams $0.66/mile Canadian Teams $0.62/mile Comprehensive Company Benefits Dedicated Truck Flexible Work Schedule

CONTACT US

STEVE HUNT O 905-696-0700 X7224 C 905-229-9011 E SHUNT@LSLINC.COM 6015 KESTREL ROAD, MISSISSAUGA, ONTARIO L5T 1S8

$2500 SIGN-ON BONUS

WWW.LSLINC.COM

CROSS-BORDER

Company Drivers & Owner Operators

Owner Operators

needed for local runs

$42 /hour Competitive rates Assigned truck No forced dispatch On-site garage 24 hour dispatch

RECRUITING@MILLCREEK.ON.CA

www.millcreek.on.ca/truck-driving-careers-jobs

1.800.265.7868 x3685

APRIL 2019

JOBS FOR TRUCKERS • 3

BUSINESS OFFICE 18 Parkglen Drive, Ottawa, Ontario K2G 3G9 1.800.416.8712 • 613.224.9947 Fax: 613.224.8825 Email: otr@otrgroup.ca

TORONTO OFFICE 416.763.5966 MONTREAL OFFICE 438.289.1186

1189694 Ontario Ltd. C.O.B. as Over The Road

www.overtheroad.ca Publisher Peter Charboneau

Account Executive Earle Madden

General Manager Ed Novoa ed@otrgroup.ca

Graphic Design & Advertising LKDesign

Director of Operations & Editor-in-Chief Cathryn Charboneau

Controller Estela Navarrete

peter@otrgroup.ca

cathryn@otrgroup.ca

Account Executive Luke Zentil luke@otrgroup.ca

earle@otrgroup.ca

lennykuiper@gmail.com

estela@otrgroup.ca

Office Manager

Mary Charboneau mary@otrgroup.ca

All advertisements, and/or editorials are accepted and published by Over the Road on the representation that the advertiser, its advertising company, and/ or the supplier of the editorials are authorized to publish the entire contents and subject matter thereof. The advertiser, its advertising company, and/or the supplier of the editorials will defend, indemnify and hold Over the Road harmless from and against any loss, expense or other liability resulting from any claims or suits for libel, violation of privacy, plagiarism, copyright or trademark infringement and any other claims or suits that may rise out of publication of such advertisement and/ or editorials. Press releases are expressly covered within the definition of editorials.

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Contact Bruce Harnock 1-888-532-2669 x6235 bharnock@k-dac.com

WWW.K-DAC.COM 1-888-KDAC-NOW

We are seeking experienced croSS border highway drivers We Provide: steady work, Performance bonus, Excellent Benefit Program, Runs across Canada & USA and a Family Atmosphere

4 • OVER THE ROAD

APRIL 2019

WE ARE LOOKING FOR AZ SINGLE & TEAM HIGHWAY DRIVERS TO RUN CANADA AND USA Earn up to $0.85 per mile* Paid for ALL pick ups, drops, wait times & layovers and safety bonus 100% paid premium health benefits Direct deposit pay to employees bank account

WANT TO BECOME AN OWNER OPERATOR? No problem! Our company will help you to buy your own truck with no startup cost and guaranteed employment within 7 business days.

OUR TOP DRIVERS ARE EARNING OVER $10,000/MONTH

OWNER OPERATORS

ENJOY YOUR JOB EVEN MORE! East Coast, Mid-West and West Coast USA - your choice where you want to drive Choose your own schedule - ability to work full time or part time Fully loaded new Volvo or Kenworth trucks with I-shift Ability to work terminal to terminal - no pick ups or drops Option to be home every two days and weekends 24/7 dispatch, fleet safety and customs clearance support All trucks are equipped with digital scanners to send documentation Premium all season uniform including leather jacket Trucks are permanently assigned to our drivers Terminal lounges are equipped with sitting areas, cafeteria, shower and Wifi Secure parking, in-house repair shop, quick lube truck and trailer wash

TORONTO-LOS ANGELES DAILY RUNS AVAILABLE

FEMALE DRIVERS WELCOME

TORONTO-MONTREAL DAILY RUNS AVAILABLE

Earn top $$$$$ Create your own working schedule Save big $$$$$ with our lowest price for fuel, truck parts & maintenance IRP license plates free (some conditions apply) Paid truck insurance and paid parking

ATTENTION NEW DRIVERS! Just received your A-Z license and have no experience? Our company will provide you with training & guaranteed employment. You will also be paid during your training.

WE ARE LOOKING FOR AZ PROFESSIONAL CITY DRIVERS

WE ARE A PET-FRIENDLY COMPANY

WE HAVE NEW VOLVO VNL 760/860 AND KENWORTH TRUCKS 2020 MODEL ARRIVING SOON. DON’T WAIT! BE ONE OF THE FIRST TO GET ONE OF THE MOST MODERN & LUXURY TRUCKS ON THE ROAD!

CALL US TODAY AND JOIN OUR HIGHLIGHT FAMILY WITH OVER 500 HAPPY EMPLOYEES! * Some conditions may apply

APPLY NOW! EMAIL US AT CAREERS@HIGHLIGHTMOTOR.COM OR CALL OUR TEAM! DYLAN VLADIMIR SERGE KIRK Tel: 905-761-1400 x 4465 Tel: 905-761-1400 x 4522 Tel: 905-761-1400 x 4432 Tel: 905-761-1400 x 4444 Cell: 647-881-8196 Cell: 647-881-8203 Cell: 416-990-9099 Cell: 416-881-1188

APRIL 2019

391 CREDITSTONE ROAD, CONCORD, ON L4K 1N8

JOBS FOR TRUCKERS • 5

OWNER OPERATORS We know you are in business to make money!

BASE RATE

$1.31 /MILE + FSC + Paid Insurance + Paid Plates + Flexible Home Time

Long-haul work

1.800.265.7875

Majority of freight is staged at our terminal

1126 Industrial Rd. AYR, ON

Janet Schmitz 519.740.6500 x224 C. 519.209.3230 jschmitz@transfrt.com

Denise Elliott 519.740.6500 x244 delliott@transfrt.com

Or you can apply online at 6 • OVER THE ROAD

www.transfrt.com

In-house maintenance facility

Pets Welcome TERMINALS LOCATED IN AYR, ON | CALGARY, AB VANCOUVER, BC

APRIL 2019

6 WAYS

You Could Be Saving More Money In Your Business...

Maximize Your Training Program with Infinit-i Workforce Infinit-i Workforce was designed to inspire and create behavioural changes in your truck drivers and other employees responsible for the day-to-day operations of your trucking company. Infinit-i Workforce not only gives you access to over 800 training videos, but it also provides the best online training, tracking, reporting, and online driver communication platform in the industry.

1 Streamlined Orientations The average savings for a company who is able to eliminate one day of time a driver spends in orientation by using Infinit-i Workforce, including getting the driver on the road one day sooner, equates to $1008 per driver hired.

2 Improved Fuel MPGs By completing the 26 fuel efficiency videos in the Infinit-i LIbrary, Infinit-i Workforce clients have reported increased fleet MPGs by as much as five percent.

3 Instant Corrective Action Training When a driver receives a violation, or is involved in an accident, it is imperative the driver undergoes corrective action training before they get back on the road. Infinit-i Workforce enables you to assign corrective action training immediately following any driver infraction, getting your drivers back on the road sooner.

866-904-5087 APRIL 2019

4 Improved Driver Retention According to a recent study, 40% of employees who receive poor job training leave their positions within the first year. With the average cost to hire one new driver at $8,234, improving driver retention rates with ongoing training can substantially improve your bottom line.

5 Decreased CSA Violations CSA violations mean costly fines for your business. A 2014 study found 76.3% of violations should have been discovered during drivers’ pre-trip inspections. Infinit-i Workforce offers short training videos keeping your drivers aware of possible CSA Violations and best practices for pre-trip inspections.

6 Decreased Frequency & Severity Insurance rates are directly tied to the frequency and severity of accidents companies have in a given five-year period.

Ongoing training with Infinit-i Workforce has been shown to help decrease frequency and severity of accidents.

www.InfinitiWorkforce.com

JOBS FOR TRUCKERS • 7

FEDEX FREIGHT CANADA IS RECRUITING OWNER OPERATORS OUT OF MISSISSAUGA, MONTREAL & QUEBEC CITY

WE OFFER

BASIC QUALIFICATIONS

Home Everyday

White Day Cab Tractors

Paid Tolls Paid Decals Paid Plates (Local and Cross Border)

Minimum 2 Year AZ Commercial Driving Experience (DZ Straight Trucks)

Paid International Permits

Minimum 1 Year Owner Operator Experience

Paid Bridge and Toll Passes

Clean Abstract

Capped Fuel Secure Lot for Truck Parking Paid Insurance Local Handheld Units ELD Units Provided for Linehaul Units Weekly Pay Settlement – Direct Payment

FAST Card Excellent Communication Skills (Written & Verbal) LCV license in Calgary and Manitoba (and other locations where required

by Operational Needs)

Contractor Incentive Program

TO APPLY, PLEASE CALL 905-625-6376 Or send the following documents to Contractor Relations at

contractorrelations@fedex.com Letter of Intent Drivers Abstract CVOR (if applicable to province) 8 • OVER ROAD License & FAST card CopyTHE of Driver’s

APRIL 2019

HERE WE GROW AGAIN! W E

R E Q U I R E

GREAT BENEFITS

WE REQUIRE

Operators for our Regional Business out of Ontario and Quebec with their Own or Company Provided Trailers

Equipment 10 years or newer Minimum 2 years OTR experience with 6 months of flat deck experience Driver’s abstract/CVOR

For more information

www.tenold.com EASTERN CANADA Larry Stewart – 1.800.371.0094

Company fuel cards No hold backs Benefit Package available

Tenold Transportation Ltd. is a member of the

APRIL 2019 Mullen Group of companies

100% Owner Operator Company

JOBS FOR TRUCKERS • 9

LMT Transportation Service is looking for a few good drivers to join our work-family!

Integrity and Values are what drive us Company driver sign on bonus Company paid benefits and RSP contributions

0.52/mile with 0.02-0.05/mile quarterly bonus program with other duties paid hourly

Dispatch and compliance available 24/7 No east coast!

(Seriously!)

Come see what a great work atmosphere can do for you! info@lmtransportation.ca 1.888.275.5335 ext 225

10 • OVER THE ROAD

lmtransportation.ca APRIL 2019

Class 1 – AZ Company Drivers Required Both Teams and Singles to run Canada/USA Special Need for 2 Day Cab Drivers in Brampton, ON

NEW PAY PACKAGE .50 .58 Singles up to

/mile

Teams up to

/mile

> Including a group health & benefits plan and a company pension plan > Paid weekly with direct deposits > Paid picks & drops, paid loading & unloading > Steady miles year round > We provide regular home time from our terminals in Winnipeg, Brampton and New Brunswick

Special Need for Canada/US Owner Operators with New and Improved Pay Package

WE REQUIRE 2 years verifiable experience Clean abstract / Criminal search

Please contact our Recruiting Department for more details Brian Sparkes | b.sparkes@ayrmotor.com Amanda Durling | amanda.durling@ayrmotor.com Lesley McBride | lesley.mcbride@ayrmotor.com Kristen Murchison | kristen.murchison@ayrmotor.com

Woodstock, New Brunswick T 1-800-668-0099 / 1-506-325-2205 F 1-877-325-2952 Brampton, Ontario T 1-800-668-0099 F 1-877-325-2952 Winnipeg, Manitoba T 1-800-668-0099 F 1-877-325-2952

www.ayrmotor.com

APRIL 2019

“I started with AYR Motor Express in 2012. I run all over Canada and the USA. I am also a coach driver, taking new drivers for their Canada/USA training. I like that there is no sitting, waiting for reloads and I like dispatch. All the office staff is very easy to get along with. The shop and maintenance department do an excellent job of maintaining all the equipment on a regular basis. I feel appreciated by everyone at AYR Motor.

The pay, the medical benefits and the pension plan are also great.”

— Dwayne Hamilton, Truck # 893

JOBS FOR TRUCKERS • 11

WOMEN IN TRUCKING Ellen Voie

A Little History March was Women’s History Month, so I thought this article should be about the history of the Women In Trucking Association through my experience as the founder. I am repeatedly asked the question of why I started the organization so, here is my story.

First, I’ll go back many years to ‘set the stage’.

I was one of the lucky people whose mom told me I could do anything I wanted and there were no ‘girl’ careers. She encouraged me when I took shop class instead of home economics. I learned woodworking, welding, drafting and auto mechanics.

This was in 1975, shortly after Title IX of the Federal Civil Rights Act was adopted to create a level playing field in education for girls as well as boys. Until then, girls studied home economics and boys took shop class.

Girls were finally able to play basketball, volleyball and track and field in my small high school. When the boys got new uniforms, so did the girls, which was unheard of in those days, as most teams gave the girls the stinky old jerseys from the boys’ teams after they received new ones.

No longer!

12 • OVER THE ROAD

Shop class was so much fun and my instructor insisted I was the best welder he’d ever had! I loved the auto mechanics lessons and when I wanted to use the family car, I disconnected the distributor cap so my older brother couldn’t get it started! This knowledge was more valuable to me than cooking, baking or cleaning!

In 1978 I was hired at a steel fabricating plant in central Wisconsin where I worked in the drafting department, designing material handling equipment, such as steel pallets, bins and racking. It was fun, but not very exciting.

In 1979, my mom passed away and I was ready to move on, but my bosses asked if I wanted to transfer into the Traffic Department instead of drafting. I didn’t have a clue what was involved in ‘traffic’ but they doubled my salary and sent me to school for ‘Traffic and Transportation Management’.

After completing the course, my boss left the company and I was promoted to the position of Traffic Manager.

We had three plants creating steel products as varied as material handling, fireplaces, and jacks. I was responsible for bringing APRIL 2019

the raw materials into the plants and for shipping the completed products out to our customers. We also had three trucks of our own and I was in charge of hiring, firing and managing the three drivers.

efforts. My job was to initiate corporate level programs designed to attract and retain nontraditional groups, such as women!

At the time, I was completing my pilot’s license, and I belonged to an organization for female pilots. It struck me that there wasn’t a similar group for women in the trucking industry; so I started one.

This occurred before deregulation and all freight rates were regulated by tariffs, so the carriers tried to sell the customer on better service, or sometimes bribes. Yes, I was offered everything from dates with NBA players to illegal drugs. This was in the late ’70s. I was twenty years old.

That was in 2007 when the Women In Trucking Association was formed. I copied a lot from the female pilot’s organization, but tapped into the people who supported this mission. I had a great team who shared my passion and we put together a fantastic staff, board and support group. Here we are, nearly twelve years later, with a success story I could never have imagined.

I ended up marrying a professional driver and we started our own trucking company.

I also did freelance work as a transportation consultant while I ran our small carrier, raised two children and attended college to earn my bachelor’s and then master’s degree in communication. I was offered numerous writing opportunities in various magazines.

My monthly columns were about family life in the trucking industry. I completed my Master’s Thesis on “The Complex Identities of Women Married to Professional Drivers.”

I later published a book filled with some of my most popular articles called, “Marriage In the Long Run.”

So, that’s my story and in a way, the story of Women In Trucking’s beginning.

Find out more at: www.womenintrucking.org Ellen Voie President/CEO/Founder of Women In Trucking, Inc. ellen@womenintrucking.org www.womenintrucking.org

After twenty years, my marriage ended, and my children were nearly grown. I was hired for the position of Executive Director of Trucker Buddy International (www. truckerbuddy.org) where I led the program for six years. Then, I was recruited by Schneider National to lead their retention APRIL 2019

Mission: Women In Trucking was established to encourage the employment of women in the trucking industry, promote their accomplishments and minimize obstacles faced by women working in the trucking industry.

JOBS FOR TRUCKERS • 13

NEW SIGN ON BONUS FOR COMPANY DRIVERS AND OWNER OPERATORS

New Increased Base Rates for Single and Team O/Os

NEW COMPANY DRIVER BASE RATES Singles $0.55/Mile Teams $0.62/Mile Call Today for Details!

TOTAL LOGISTICS TRUCKING INC.

OWNER OPERATORS!

New Dedicated Single O/O Lanes Now Available from Toronto to Mississippi Do You Want to GROW your Business? LOOK NO FURTHER….

Owner Operator Teams Needed for Western Canada and U.S.

Owner Operator Singles Needed for U.S.

Company Driver Teams Needed for Western Canada and U.S.

Your commitment + Our Great Pay Package = Success!

Call our Recruitment Professionals today and let’s get started!

Bill Scott 1-844-400-8521 E bscott@totallogistics.com

Dri Refe ver Bonurral s

Committed to Mutual Success | Through Customer Service Excellence | Together we can move your business forward

14 • OVER THE ROAD

APRIL 2019

Owner Operators and Company drivers

APRIL 2019

@jbttransportinc jbt transport inc.

235 Waydom drive ayr, ontario N0B 1E0 877-217-4594JOBS | jbttransport.com FOR TRUCKERS • 15

MAKING YOUR MILES COUNT Robert D. Scheper

Don’t Settle for Half an Answer: Learn Your Business Becoming an independent operator requires applying yourself to learn a specific set of skills that will provide a respectable return on invested dollars, time and financial liability (risk). Many things have been written and said about fuel consumption, trip planning etc. but there are many other issues that continue to reveal themselves as critical to the longterm survival of an operator.

For example, understanding the risks of Driver Inc. issues when exposed to them requires a driver to pay attention to the risks. Far too often, drivers believe only what they want to believe, hear only what they want to hear or… unfortunately, place their trust in the wrong people.

After speaking at a recent seminar, I spoke with a recruiter who asked me about one of my clients. Apparently, my client mentioned that I had a few positions that worried the recruiter. After hearing what the client told her, I could understand the recruiter’s concerns. The way it was presented by my client to her was nearly the exact opposite of my position (or very skewed). I thanked her for asking me about it and I hope I alleviated her concerns with my response.

16 • OVER THE ROAD

This certainly is not the first time this has occurred. In fact, I have been ‘quoted’ as saying many things I don’t agree with or haven’t even said. Misunderstanding an issue (especially a critical one) is too often just lazy thinking. And someone seeking a quick, one-line answer to a broad issue is often not enough investigation.

When a driver wishes to become a professional, they need to apply themselves to the facts within their industry. This means not just keeping the truck between the ditches but to understand business and relationships within their industry. It means they need to understand every aspect of their venture, including unpopular things like tax implications and cash flow. Blaming the wrong entity when things go sideways is just immaturity.

I have seen an operator blame a carrier for: poor fuel costs, maintenance issues, late loads, damaged shipments… virtually everything. Far too often the real issue is the driver’s inability to take responsibility for their own actions or (mostly) creating unreal expectations in their own minds and assigning blame to everybody else.

APRIL 2019

business models is accumulating the accurate understanding of your industry, customer, market and cash flow.

Successful business people understand their numbers. If you don’t put in the time… don’t bother wasting your dime.

Being an independent operator requires taking on all responsibilities for all results and making active and strategic choices to create the best chance for their success. What specific actions can be taken to produce the highest return on invested time/effort/money? Just ‘doing what you want to do’ will not automatically produce a respectable return on investment. Appropriately and strategically acting on the facts in your business will produce the respected return on investment.

Every day, every trip, every year requires your full attention; it demands your best effort. If you want to be the best, don’t settle for half an answer to what happened; learn your business.

About the Author: Robert D. Scheper is a leading Accountant and Consultant to the Lease/ Owner operator industry in Canada.

His first book in the Making Your Miles Count series “taxes, taxes, taxes” was released in 2007. His firm exclusively serves Lease/Owner Operators across Canada. His second book “Choosing a Trucking company” is the most indepth analysis of the operator industry available today. He has a Master degree (MBA) in financial management and has been serving the industry since he and his wife came off the road in 1993.

His dedication, commitment and strong opinions can be read and heard in many articles and seminars.

Being an accountant to operators, I have witnessed numerous clients who refuse to think through what they are doing (tax wise). It’s like they throw their brains into neutral as their eyes glaze over. They do not want to think, they do not want to change what they do, even if it shows they will lose thousands of dollars doing it ‘their way’. This type of stubbornness is very self-destructive.

Using the excuse ‘I don’t understand taxes’ is not an acceptable way for a professional operator to operate. If you don’t want to learn the essentials of business success… maybe you should go back to being a company driver. Stop wasting your time and energy trying to make a business work without first understanding HOW it works.

You can find him at www.making yourmilescount.com or 1-877-987-9787.

I’m a big fan of the TV shows Dragons Den and Shark Tank. Often you see why a new business will not succeed. This is because one of the fundamental issues of successful

APRIL 2019

JOBS FOR TRUCKERS • 17

KICK YOUR DRIVING CAREER INTO HIGH GEAR QUALITY PEOPLE THAT CARE. THAT’S A CARMEN DRIVER. • Top Rates & Paid Dwell Time • Health, Dental & Life Insurance Plans • Pension Plan • Friendly Atmosphere • Ongoing Training & Support • In-House Repair Facility • Employee Parking • Secured Yard • Pre-Pass Transponders • In-House Truck/Trailer Wash

CONTACT RECRUITING AT 1-866-857-5166 EXT. 256

ON SIGN US N BO NEW ENT IPM U EQ

NOW HIRING

AZ DRIVERS & OWNER OPERATORS

1-800-265-8789

www.travelers.ca

Wallaceburg* Brampton* Prescott * Belleville * Hamilton * Midland * Carignan 18 • OVER THE ROAD

Work Available USA Corridor Home Daily –Days or Nights Pet/Passenger Program A CANADIAN CARRIER SINCE 1985 APRIL 2019

Atlantic Canada’s largest, most inclusive trucking show is back this June!

This is THE venue where buyers source out the products and services that keep the truck and transportation industry moving, day in and day out. Fleet managers, buyers, and distributors will all be out in full force, looking to talk with your sales and technical staff to plan their next purchase.

Booth spaces are selling quickly - don’t miss out on this exceptional business opportunity to generate new leads, build relationships with customers, and increase your sales!

For more information and to secure your exhibit space at this premier event, please contact: Mark Cusack, National Show Manager • mcusack@mpltd.ca Shawn Murphy, Show Manager • smurphy@mpltd.ca Katie McLellan, Exhibit Sales • kmclellan@mpltd.ca Toll Free: 1.888.454.7469 THE ONLY NATIONAL TRUCK SHOW EAST OF MONTREAL. MONCTON COLISEUM COMPLEX JUNE 7-8, 2019 APRIL 2019 Moncton, New Brunswick, Canada

JOBS FOR TRUCKERS • 19

JOIN OUR AWARD WINNING TEAM

recruiting@transprofreight.com

888-543-5555 x4162 Protect your cargo from strap damage Reduce insurance claims for damaged goods Improve your service and company image Become a leader in cargo control and management Reduce the wear on straps Show you really care about your freight Email: sales@veeboards.ca 20 • OVER THE ROAD

APRIL 2019

Kelsey Trail Trucking has an Immediate Need for

FULL TIME + LONG HAUL COMPANY DRIVERS

NEW TRUCKS ARRIVING MONTHLY IN 2019

NO U.S.A.

WE OFFER | | | | | | | | |

SASKATOON, SK INNISFIL, ON

Well established company with excellent opportunities Paid picks/drops/tarping Competitive Pay Structure Direct Deposit Excellent Bonus Program Excellent miles Company Health & Dental Benefit Program Clothing allowance Cell Phone allowance

WE REQUIRE | | | |

Clean Driving Record Positive Attitude Professional Appearance Teams Welcome

BEST INCENTIVE BONUS IN THE INDUSTRY

P

1-888-564-8161

F

705-436-9706

E recruiting@kelseytrail.com APRIL 2019

www.kelseytrail.com JOBS FOR TRUCKERS

• 21

WE ARE HIRING! COMPANY DRIVER AND OWNER OPERATOR OPPORTUNITIES ON OUR LONGHAUL

FLATDECK FLEET

BASED OUT OF WINNIPEG, TORONTO & MONTREAL

WHY IS KLEYSEN THE RIGHT FIT FOR YOU?

OWNER OPERATORS Huge O/O rate increase in effect Nov 1 st – Average net pay increased $13K / year!

Best Fuel Subsidy program around!

Border Transponder and HVUT Fees paid IN FULL!

Flexible days away from home to suit your lifestyle!

Workers Compensation paid to protect you while you’re hard at work!

Leading edge in-house maintenance, with shop rates 50% below market for our O/O’s

| Direct Deposit bi-monthly gets you paid fast!

COMPANY DRIVERS

| Company subsidized Group Benefit Plan

Dedicated Trucks. We don’t SLIP SEAT!

| In-Depth Training provided for all customers and commodities.

Best in the industry!

$500 / year safety apparel allowance because we care about your safety!

JOIN OUR GROWING TEAM For more information

1-888-271-9785

22 • OVER THE ROAD

Kim Vosper, Driver Recruiter

kvosper@kleysen.com

APRIL 2019 KLEYSEN.COM

APRIL 2019

JOBS FOR TRUCKERS • 23

SPEAKING FROM EXPERIENCE Ray J. Haight

Tackling Driver Turnover - Part Three – Safety So far, we have talked about setting your retention and recruiting efforts up for success. We have also discussed the platform and how we are going to conduct ourselves through this effort and the importance of knowing where you are in the marketplace on driver wages. The next step revolves around safety. When discussing retention with my new clients, I always ask them about their safety records early in the process of investigation. Safety records are one of the most overlooked areas when trucking companies decide to come to grips with their turnover and recruitment issues.

I can count on the client’s response being one of two. The first and by far the most favorable response is that the company has a very good safety record and an above average CSA score. The usual reaction to my receiving this information is to ask how they are leveraging their efforts and results.

I will admit that this is a bit of a trap in that I usually do social media reconnaissance ahead of the call and if they have been leveraging their safety results, I would have congratulated them for their efforts at the beginning of our conversation on the subject.

Let me state very clearly that if you’re a company with a very good safety record and 24 • OVER THE ROAD

you’re not flaunting this fact in everything you are putting out in your communications strategy, then you are seriously missing the boat. A good safety record cannot be bought, and you can only slide on good luck for so long. The only way to achieve a good result is through diligence, dedication and making sure you do the right things right.

And this is usually a cultural cornerstone of all successful companies. Anyone out there who does not think that Drivers and Owner Operators care about the safety record of the company that they drive for has their head in the sand; it is the second layer of Maslow’s Hierarchy of needs and is paramount to an effective retention and recruitment strategy.

The second response I get is that the company has had some issues and has started to focus on getting its CSA scores and safety results in line. Although this is not the most favorable situation, it also has value as the company has decided to draw a line in the sand on the safety issue and so you can also use the situation as a bellwether moment for turning the corner on the driver retention numbers.

Ask any insurance provider; companies with lower turnover have safer fleets. They have lower CSA scores, fewer claims, more reliable APRIL 2019

equipment etc. By focusing on the safety effort, you’re demonstrating your care and concern for your drivers and the motoring public in general. You can use the safety effort as a springboard for effective efforts on turnover because the two go hand in hand. Professional truck drivers want to drive for professional trucking companies.

This is kind of a no brainer, right? Shoddy equipment, being pulled into scales regularly, reporting deficiencies that go unfixed, seeing crashed trucks against the fence in their yard; all these scenarios lead up to high turnover and there is no need for them to exist.

and then identify where do you want to be at the pre-established date in the future.

Now decide how you are going to get there. Soliciting your driver’s opinions on various elements is an effective method and is essential to the recruitment and retention effort.

As a TCA Retention Coach, I do not have all the answers, but there is a plan available to you, one that works. If you would like to discuss the opportunity further, reach out to me and we can consider what is available. You can also take this short survey that reveals some shortcomings that you can address whether you chose to move ahead with the offering or not. That survey is at, https://www.surveymonkey.com/r/ KF2HG7S

If you are one of the two typical companies described in this article, please consider the above and act accordingly. In my own experience, the company I managed was in dire straits when we were at 120% annual turnover. My phone rang continually in the evening or on the weekend and after identifying the caller as my safety manager, before I would say hello, I would ask, did we hurt anyone? This was no fun and it was a situation that could not sustain itself. Fast forward a short five years and we had won three TCA National Fleet Safety Awards and our turnover was at 20%. We were fully staffed and making much better margins.

Tackling Driver Turnover Part Four is next and will deal with communication, an integral part of any retention effort.

Safe Trucking Ray J. Haight Ray Haight TCA Retention Coach ray@tcaingauge.com www.tcaingauge.com

In the next issue to tackling driver turnover, we’re going to talk about communication and all the facets of making it effective. As a precursor to that, part of every successful safety effort is a robust communication strategy. First, identify where you are now, APRIL 2019

JOBS FOR TRUCKERS • 25

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APRIL 2019

JOBS FOR TRUCKERS • 27

WHAT TO DO IF YOU HAVE AN ENVIRONMENTAL SPILL In the past, spills and accidents were left to dilute with time, not to mention that the government didn’t force many clean ups. The reality is that today, there are much stricter regulations and diligent enforcement is increasing to protect the environment. This now requires trucking firms to have policies and procedures to comply with all the legislation which governs spill reporting and clean up.

If this is not done, a trucking company can face severe fines, which can reach or surpass $100,000 (not covered by insurance), bad publicity and significant financial exposures.

In addition, there is a NEW LIABILITY RISK on the horizon which is represented by TOXIC TORT LAWYERS who are now presenting class action law suits for multiple claimant environmental incidents, which sometimes exceed millions of dollars. The reality is that this is not a question of IF but rather a question of WHEN an environmental matter will face a trucking company and whether it is properly prepared for it!

Specifically, the law identifies the party who released the contaminant as the party responsible for ALL associated remediation costs, for the environmental reports and possibly for punitive fines, regardless of fault for the accident. So, even in accidents where the carrier is not at fault for the release of the contaminant, they are required to pay for the cleanup and then attempt to subrogate (collect) against the liable party.

28 • OVER THE ROAD

So, what can be done to tackle this potential exposure?

It is important that all trucking companies have policies which have checks and balances to ensure the immediate notification to the Environmental Regulator if a spill meets the reportable quantities for that jurisdiction.

Education, written policies and basic staff spill response techniques are critical for legal compliance, exhibiting due diligence, mitigation and control of the spill and expenses. Trucking companies without such policies for dealing with environmental spills are at critical risk for spiralling costs, bad publicity and huge punitive fines (again, not paid by insurance).

• The safety of both drivers and others is the first priority. Trying to contain the release should only be undertaken if there is absolutely no risk to anyone.

Immediate mitigation should only be attempted if the driver has been trained in general safety techniques/practices for these situations regarding controlling or stopping the spill. Other notable hazards for a driver to confirm include that the scene is safe, that there is no risk of fire, vehicle or load shift, other moving traffic and of course, hazardous materials. Drivers should not undertake dealing with leaking explosive fuel such as gasoline, aviation fuel, propane etc. if they are not suitably trained.

APRIL 2019

If the area is safe, drivers can use relatively inexpensive spill kits in the price range of $60.00 - $350.00 (if these are onboard the truck). These kits can contain fuel tank repair putty, absorbent material, safety glasses, sterile gloves and containment bags.

Depending on the size of the spill, a small shovel can be used to make small dams to hold liquids or prevent these from entering catch basins.

This is all a matter of training staff and drivers on what to do and having the necessary policies in place. These policies need to be in writing; staff and drivers need to acknowledge that the procedures are understood and this acknowledgment needs to be signed, dated and kept on file. As a wellknown, Toxic Tort lawyer recently stated: “If it is not signed, if it is not dated or if you cannot find it… it did not happen”.

Creative drivers have used items commonly available in or around a truck to control, slow or stop spills such as:

This article has been written as general information only and not as legal advice for any specific incident or matter.

• A rag or tree branch to plug up a leaking diesel fuel tank or container.

This article was written courtesy of: Rick Kosowan, CIP, CRM, TEC Director Western Canada, ClaimsPro’s Transportation Equipment Cargo (TEC) Division e-mail: richard.kosowan@scm.ca mobile: 204-451-4850

• Bedding, clothing or mattresses put under the spill to absorb the contaminant.

There are many steps and factors to consider and follow once a spill site has been contained to prevent further contamination of an area. The trucking company will send an environmental consultant to inspect the spill site, conduct an assessment and then provide a recommendation to the trucking firm / adjuster and/or insurer as to the preferred approach of site correction.

APRIL 2019

And Mark Samis, M.Sc., M.B.A., Vice-President, Pario Environmental Sciences e-mail: mark.samis@pario.ca mobile: 416-300-5219

JOBS FOR TRUCKERS • 29

Truckload Carriers Association’s Truckload Profitability Program (TPP)

COMPLIMENTS OF TCA The Truckload Carriers Association is giving away its entire chart of accounts that has been built by and used by North America's best in class trucking companies for over 14 years.

You will benefit from using this information if: > You have struggled trying to determine the proper way to track your companies expenses and revenue > You have a new or existing accounting firm or financial officer who needs guidance on how this industry tracks it's financial data so that the information is manageable and useful > You think it will benefit your company to compare and/or benchmark your results to like size and mode companies and like geographically located carriers Simply follow this link for access to this information: https://tcaingauge.com/resources/ Or to subscribe to our e-zine go to: https://tcaingauge.com No strings attached. Simply follow the link to access this invaluable document for your company’s use. If at any time in the future you think using our service may assist your company’s profitability, simply contact us and we will be happy to help you.

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APRIL 2019

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JOBS FOR TRUCKERS • 31

SAFETY DAWG Chris Harris

AOBRDs Are Coming to an End Remember back, what seems like way back, to December 2017. It was then the new USA law for ELDs (Electronic Logging Devices) came into to effect. It seems so very long ago.

In October and November of 2017, trucking companies rushed to install AOBRDs (Automatic On-Board Recording Devices) into their units. If the unit was installed before December of 2017, the trucking company would have two years to update to an ELD system.

Some other companies choose to go a slightly different route. They decided to install an ELD that didn’t meet the FMCSR standard for ELDs. These devices allow truck drivers to alter their logbook illegally and the changes are from the recording system.

I certainly underestimated the number of companies that would choose to use AOBRDs at the very last minute. Thousands of units throughout the trucking industry were installed and most of the companies

32 • OVER THE ROAD

elected to go with non-compliant AOBRDs instead of light ELDs. The owners of these companies tell me that it was driver driven. Owners said to me that they feared that if they installed an ELD, which would require a driver to run legal, that they would lose drivers. And I had some drivers confirm this statement.

Some people (owners and drivers) think that if they can’t cheat the Hours of Service then they can’t make any money. What a thought process. If we can’t cheat and steal, it is not worth our effort to truck.

Hogwash!

I can think of a few problems with the above thoughts. First, many small and medium-sized companies do run ELDs and comply with the Hours of Service rules/ regulations and are profitable. Mmhhh!

Run legal and make money, what a concept.

Secondly, for these legal and profitable companies, who is operating the truck? It must be a driver since we don’t have an

APRIL 2019

autonomous driving vehicle yet. So, they didn’t lose drivers. They are still operating and servicing their customers and shippers. And they can sleep at night.

This person thinks that the influx will be even more extensive than in December 2017.

Why am I so happy that we will finally have ELDs across the board (at least in the trucks running the USA)? If we can finally get rid of the expectation that a driver has to lie and cheat to make up for other inefficient shipping practices, maybe the trucking industry will start to pay a driver what he/she is worth. It has been too long that the drivers cover for the shippers.

Drivers are still getting abused by the shippers and receivers. Many drivers are not getting paid for excessive waiting times and are expected to edit the AOBRD or illegal ELD to make it all work. I’m all for paying the truck driver for the work that they perform, and I don’t think that a driver should have to lie to make decent earnings.

AOBRDs and the illegal ELDs are coming to an end. The end is near.

For the illegal ELDs, the Ministry of Transportation of Ontario (MTO) and the US Department of Transportation (DOT) is watching out for you. But maybe the more significant threat is from the insurers. The insurance companies know the brands of ELDs that don’t comply with the regulations and are pressuring the trucking company to switch to an ELD provider that does it legally. I know of one insurer that gave a trucking client 30 days in which to either change ELDs or their insurance company. It is the trucking company’s choice. I also read recently that there are more than 400 ELD self-certified providers and a significant percentage are not compliant. The estimate is around 20% of the ELD manufactures didn’t meet the FMCSR standards. The authorities and insurers are cracking down.

Stay safe and remember Humboldt!

Chris Harris Top Dawg, Safety Dawg Inc. 905-973-7056 chris@safetydawg.com @safety_dawg (twitter)

As for the legal AOBRDs, these units must be swapped out or changed for an ELD by December of 2019 which is just months away. An ELD provider told me that they are expecting a massive surge in business.

APRIL 2019

JOBS FOR TRUCKERS • 33

TRUCKING COMPANIES Online Recruiting Videos are the newest way to tell your story to Owner Operators & Drivers Do you want to boost your social media presence while attracting more Drivers to apply?

Over the Road Magazine is pleased to partner with Carson Haight of H8Media to offer video production services to the trucking industry.

With the continued growth of online and mobile communications, trucking companies are now using online videos to help recruit Drivers and Owner Operators.

A recruiting video will engage prospective Drivers, help encourage click through rates to your website and ultimately increase the number of applicants you receive.

FOR MORE INFORMATION LUKE ZENTIL

Luke@otrgroup.ca

CARSON HAIGHT

carsonhaight@gmail.com 34 • OVER THE ROAD

APRIL 2019

Join us at

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Thursday April 11 th – Saturday April 13 th

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We’re seeking Dedicated Drivers and Owner Operators to be part of our Team.

WE DRIVE CAREERS www.rosedalegroup.com 1.855.721.3962 I fax: 1.844.314.5953

APRIL 2019

JOBS FOR TRUCKERS • 35

Index Anvil Ring . . . . . . . . . . . . . . . . . . . . 38

Kelsey Trail . . . . . . . . . . . . . . . . . . . 21

TRANSAM Carriers . . . . . . . . . . . . . . 2

Atlantic Truck Show . . . . . . . . . . . . 19

Kleysen Group Ltd. . . . . . . . . . . . . 22

Trans-frt McNamara . . . . . . . . . . . . . 6

AYR Motor Express . . . . . . . . . . . . . 11

Light Speed Logistics . . . . . . . . . . . 3

Transpro Freight Systems . . . . . . . 20

Carmen Transportation Group . . . 18

LMT Transportation Service . . . . . . 10

TransX Group of Companies . . . . 39

Chris Harris - Safety Dawg Inc. 32,33

Mill Creek . . . . . . . . . . . . . . . . . . . . . 3

Travelers . . . . . . . . . . . . . . . . . . . . 18

ClaimsPro Article . . . . . . . . . . . 28,29

OTR Digital . . . . . . . . . . . . . . . . . . . 36

Truckdriver.com . . . . . . . . . . . . . . . 31

CNTL . . . . . . . . . . . . . . . . . . . . . . . . 40

Robert Scheper Article . . . . . . 16,17

Trucker Buddy . . . . . . . . . . . . . . . . 27

FedEx Freight . . . . . . . . . . . . . . . . . . 8

Rosedale Group . . . . . . . . . . . . . . . 35

VeeBoards . . . . . . . . . . . . . . . . . . . 20

Genesis Express . . . . . . . . . . . . . . . 31

SGT . . . . . . . . . . . . . . . . . . . . . . . . . 38

Walmart . . . . . . . . . . . . . . . . . . . . . 26

H8 Media . . . . . . . . . . . . . . . . . . . . 34

Skelton Truck Lines . . . . . . . . . . . . 37

Women in Trucking Article . . . 12,13

Highlight Motor Freight . . . . . . . . . 5

Speaking from Experience . . . 24,25

Infinit-i . . . . . . . . . . . . . . . . . . . . . . . 7

TCA InGuage . . . . . . . . . . . . . . . . . . 30

Women’s Trucking Federation of Canada . . . . . . . . . . . . . . . . . . . . 23

JBT Transport . . . . . . . . . . . . . . . . . 15

Tenold . . . . . . . . . . . . . . . . . . . . . . . . 9

K-DAC Expedite . . . . . . . . . . . . . . . . 4

Total Logistics . . . . . . . . . . . . . . . . . 14

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APRIL 2019

TIRED OF BEING JUST A NUMBER? JOIN OUR GROWING FLEET! Company Teams/Singles & Owner Operator Teams/Singles — Owner Operator Teams average $1.90/mile

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APRIL 2019

JOBS FOR TRUCKERS • 37

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Companies The TransX Group ofJOBS FOR TRUCKERS • 39

CNTL HAS OPENINGS FOR TRUCK OWNER OPERATORS IN

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If you are an Experienced, Safe, Owner Operator, now is the time to look at CNTL!

CNTL is CN’s Trucking Subsidiary, the continuing growth of Intermodal freight means we always have the moves available that meet or exceed your revenue objectives.

Ask about our Safety Bonus, and Safety Awards!

Keep more of your earnings with your fuel price capped at 35 cents per litre. Take advantage of our Tire, Bunk and Engine Heater programs, and Group Truck Insurance.

If you would like to talk about joining our team please contact us Phone 1-866-239-9889 Email cntljobs@cn.ca Fax 1-866-803-2702 40 • OVER THE ROAD

CNTL.ca

APRIL 2019