Over The Road April 2020

FOR

TRUCKERS

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April 2020

Keep this magazine in your truck...you never know when you’ll need it! /OverTheRoadMagazine

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ORE LEARN MW EBSITE

HIRING COMPANY DRIVERS A-Z AND OWNER OPERATORS A-Z, D-Z

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Please, contact James Taylor: 416-907-8101 x5 Toll-Free: 877-907-8101 Address: 205 Doney Crescent, Concord, ON L4K 1P6 Email: hr@transamcarriers.com NEW

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April 2020

congratulates

on their 7th win!

TransPro is one of the 7 award winning carriers in the KTG family. Drivers love TransPro for their long-haul miles, late model trucks and choice dispatch. Join TransPro today!

recruiting@transprofreight.com 519-624-3685 April 2020

JOBS FOR TRUCKERS • 3

BUSINESS OFFICE 18 Parkglen Drive, Ottawa, Ontario K2G 3G9 1.800.416.8712 • 613.224.9947 Fax: 613.224.8825 Email: otr@otrgroup.ca

TORONTO OFFICE 416.763.5966 MONTREAL OFFICE 438.289.1186

1189694 Ontario Ltd. C.O.B. as Over The Road

www.overtheroad.ca Publisher Peter Charboneau

Account Executive Earle Madden

General Manager Ed Novoa ed@otrgroup.ca

Graphic Design & Advertising LKDesign

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peter@otrgroup.ca

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estela@otrgroup.ca

Account Executive Luke Zentil

Office Manager

Mary Charboneau mary@otrgroup.ca

luke@otrgroup.ca

All advertisements, and/or editorials are accepted and published by Over the Road on the representation that the advertiser, its advertising company, and/ or the supplier of the editorials are authorized to publish the entire contents and subject matter thereof. The advertiser, its advertising company, and/or the supplier of the editorials will defend, indemnify and hold Over the Road harmless from and against any loss, expense or other liability resulting from any claims or suits for libel, violation of privacy, plagiarism, copyright or trademark infringement and any other claims or suits that may rise out of publication of such advertisement and/ or editorials. Press releases are expressly covered within the definition of editorials.

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A PROUD CANADIAN COMPANY

LOOKING FOR Tridem Step Deck O/O 3 O/O’s to run USA Must be western Canada domiciled Home weekly Percentage Pay

1-877-464-3429 Office Hours: 7:30 am to 3:30 pm Mountain Time

e. lonny@anvilring.ca 4 • OVER THE ROAD

@anvil_ring www.anvilring.ca April 2020

NOW HIRING

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LIGHT SPEED HAS YOU COVERED Steve Hunt O 905.696.0700 x7224 C 905.229.9011 E shunt@lslinc.com L5T 1S8

Kestrel Road, Mississauga, ONTARIO April6015 2020

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JOBS FOR TRUCKERS • 5

DRIVER TURNOVER IS A PROBLEM THE GOOD NEWS IS THAT YOU CAN DO SOMETHING ABOUT IT Learn how to determine WHY your drivers are leaving.

Learn how to FIX these reasons.

ENGAGE your staff to follow the tried and tested DRIVER RETENTION PLAN.

Regular CONSULTATIONS to keep you on track.

FOR A FREE CONSULTATION out ROAD to rhaight10@gmail.com 6 •Reach OVER THE

and let’s discuss your options.

April 2020

April 2020

JOBS FOR TRUCKERS • 7

Moving Moving the the industry industry forward. forward.

One kilometre at a time.

One kilometre at a time.

Get on the road to success with the world’s largest retailer.

Get on the road to success with the world’s largest retailer.

Now Hiring for Full Time Local and Long Haul We offer We offer

wages •• Competitive Competitive wages Benefi ts including: & Dental, •• Benefits including: Health Health & Dental, RSP, Company matched Pension Plan RSP, Company matched Pension Plan discount program •• Walmart Walmart discount program

Apply Apply Today!

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Send your resume, CVOR and Driver Send your resume, CVOR and Driver Abstract to careers@walmartfleet.ca Abstract to careers@walmartfleet.ca

TERMINAL LOCATIONS 261043 Range Road 292, Rocky View, AB

8 1505-7th • OVERStreet, THE ROAD Nisku, AB

1501 Industrial Park Drive, Cornwall, ON 6800 Maritz Drive, Mississauga, ONApril 2020

Class 1 – AZ Company Drivers Required Both Teams and Singles to run Canada/USA Special Need for 2 Day Cab Drivers in Brampton, ON

NEW PAY PACKAGE .50 .58 Singles up to

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Special Need for Canada/US Owner Operator Teams for Scheduled Weekly Runs

WE REQUIRE 2 years verifiable experience Clean abstract / Criminal search

Please contact our Recruiting Department for more details Amanda Durling | amanda.durling@ayrmotor.com Janice Bryson | janice.bryson@ayrmotor.com Jessie Brewer | jessie.brewer@ayrmotor.com

I have worked with AYR Motor Express since 2011 and I am a million mile safe driver. I like working for AYR because of the great people, the good well maintained equipment and of course the miles.

Woodstock, New Brunswick T 1-800-668-0099 / 1-506-325-2205 F 1-877-325-2952 Brampton, Ontario T 1-800-668-0099 F 1-877-325-2952

Phillip Berry, Truck #822

Winnipeg, Manitoba T 1-800-668-0099 F 1-877-325-2952

www.ayrmotor.ca

April 2020

JOBS FOR TRUCKERS • 9

MAKING YOUR MILES COUNT Robert D. Scheper

Pay It Forward!

Our days on this earth are numbered, so make the best of every opportunity.

In this article, I’m not expressing my usual financial focus but am writing about something much more than just money. Every day we come across people in need and/or distress. Sometimes the only thing they require is a few words of wisdom, instruction, a gentile hand of encouragement or even just a sliver of our talents. It may take only a few minutes out from our day, but together we can add great riches to our lives and other’s lives by helping people out.

It’s not very often I write about my family but, I think today I’ll share an experience.

My son drives for a company which is mostly east - west in Canada. He was recently traveling west in Ontario on his way to Winnipeg. It was during the illegal blockades and he had difficulty navigating some fuel supply issues. Sure enough, he ran out of fuel on top of a hill and coasted down to a stop which was, unfortunately, just a few miles from his appointed fueling location. My son is a great driver but does not have a whole lot of experience mechanically. He had hardly popped the brakes when a fellow trucker pulled over in front of him. It was a total stranger!

10 • OVER THE ROAD

This seasoned driver offered to help my son move fuel from the reefer to the truck.

It quickly became evident that he was highly experienced. As they got set up, the seasoned driver began to tell my son about the engine they were working on to supply fuel to. It had a very peculiar “trick” to priming it. Detailed information flowed like smooth butter and this school for my son continued for about half an hour until it was time to turn the mechanism over. His truck once again roared back to life. My son was elated and asked what the man would like in return for his help. “Just help someone else out when you see they need it” was the gracious reply. The angel jumped back into his truck and disappeared down the road. My son’s day was made a shining beacon of hope in both humanity and for the trucking industry. He was proud to be a driver; and eager to forward the tradition of our industry’s greatness. In less than ten minutes he was at the pumps and secure for the rest of his trip.

Too often the media and “pundits” scourge the transportation industry as divisive, crude and crass. It often relates information in a manner that will affect the way we think of the business we are in; and we are too often an easy target because we are so large

April 2020

and intimidating on our highways. We are an obvious, easy mark. However, the truth is, drivers are very often gentile giants on our roads with hearts as big as their trailers. Drivers are more often chivalrous than dangerous and rarely are we noted for it.

About the Author: Robert D. Scheper is a leading Accountant and Consultant to the Lease/Owner operator industry in Canada. His first book in the Making Your Miles Count series “taxes, taxes, taxes” was released in 2007. His firm exclusively serves Lease/Owner Operators across Canada. His second book “Choosing a Trucking company” is the most in-depth analysis of the operator industry available today. He has a Master degree (MBA) in financial management and has been serving the industry since he and his wife came off the road in 1993. His dedication, commitment and strong opinions can be read and heard in many articles and seminars.

Too many in our industry think that chivalry was pushed off the road decades ago. I disagree! Though the faces in our seats have changed color, our hearts have not cooled. This man who trained a youth (my son) had a strong accent and was clearly an immigrant. All cultures have great people in them and last week (from the date I wrote this article) our roads were shown again how wonderful the individual people in this industry are and can be.

You can find him at www.making yourmilescount.com or 1-877-987-9787.

NOW HIRING! Looking for Drivers to Run Canada to USA (NO New York) We haul Dry Van's and Reefer and will pay % of loads DELIVERING COOL FREIGHT TO COOL CUSTOMERS Call Edelore today (343) 996 9692 April 2020

We also offer truck lease with $3,000 down and $2,750 per month for 60 months.

JOBS FOR TRUCKERS • 11

NOW HIRING AZ DRIVERS & OWNER OPERATORS 1-800-265-8789

www.travelers.ca

Great work/home life balance Small family environment Pet/Passenger Program Health Dental Benefits Day 1 EZ Pass/Bridge cards/ Scanners in Truck

Over 7 Locations: Brampton* Midland* Wallaceburg* Prescott* Fergus* Hamilton* Carignan PQ A CANADIAN CARRIER SINCE 1985 12 • OVER THE ROAD

April 2020

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1 Streamlined Orientations The average savings for a company who is able to eliminate one day of time a driver spends in orientation by using Infinit-i Workforce, including getting the driver on the road one day sooner, equates to $1008 per driver hired.

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4 Improved Driver Retention According to a recent study, 40% of employees who receive poor job training leave their positions within the first year. With the average cost to hire one new driver at $8,234, improving driver retention rates with ongoing training can substantially improve your bottom line.

5 Decreased CSA Violations CSA violations mean costly fines for your business. A 2014 study found 76.3% of violations should have been discovered during drivers’ pre-trip inspections. Infinit-i Workforce offers short training videos keeping your drivers aware of possible CSA Violations and best practices for pre-trip inspections.

6 Decreased Frequency & Severity Insurance rates are directly tied to the frequency and severity of accidents companies have in a given five-year period.

Ongoing training with Infinit-i Workforce has been shown to help decrease frequency and severity of accidents.

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JOBS FOR TRUCKERS • 13

SPEAKING FROM EXPERIENCE Ray J. Haight

Commitment and Communication I have enjoyed my tenure as Truckload Carriers’ Retention Coach for many reasons and it has also allowed me to visit several trucking companies on both sides of the border. I genuinely love taking a brief look “under the hood” of companies. I also relish the opportunity to help reduce the driver turnover numbers in those companies. Helping to make a company successful gives me a great deal of pride knowing that drivers don’t have to go home and tell their families they no longer have a job. They don’t have to tell them they failed OR the company failed them. It is a genuine human tragedy if we leave a legacy of high turnover, especially when it does not have to exist in our industry. Simply, if we enact our best retention practices, high turnover can, and will, be reduced.

During the past 18 months, I have visited many trucking companies and I thought it might be enlightening to share the commonalities I see during my workshops. Before I start a workshop, I try to do as much reconnaissance as possible through the company’s website. The company’s website is its social media footprint and it should be saying numerous, positive things such as: the company’s history, introducing company leaders and their lineage, showcasing celebrated employees, outlining company values and finally, what associations the company is a member of and how those associations play into the success of the company.

14 • OVER THE ROAD

Next, I ask for a copy of the company’s organizational chart which always proves revealing. If I see a chart that has numerous people reporting to the owner, or owners, it tells me I am probably looking at an autocratic type of leadership. This type of leadership demands that the ultimate power must approve decisions of even lesser importance. Seeing this structure also tells me that I must start a little higher up the ladder in hopes that I can change the mindset. If I see what I call the typical, more efficient structure for a trucking company, then I can go straight to the processes of the business and roll out the retention project plan.

The most efficient organizational chart shows each company department, which reports to the owner. The heads of these “departments” might be the President, General Manager, Chief Operating Officer, as well as other senior positions. Reporting to them are the managers of Sales, Operations, Administration, Safety and Maintenance. These department managers are empowered to make decisions on their own and usually up to a pre-determined dollar amount. They have the autonomy to manage their responsibilities, to a pre-determined goal, without discussing every move they make with their superior.

It is quite an eye-opener to see the commonality, which is revealed during an onsite workshop.

The workshops are made up of the company’s senior managers as well as mid-management people. Most of these people find a common April 2020

On a final note, congratulations to the TCA for their excellent award program: the prestigious, Safest Fleets in North America Awards. The TCA divides the awards into 6 categories with 18 fleets being recognized and five of the winners were Canadian fleets. Transpro Freight Systems Ltd. was a 2nd place winner in Division 2 (5 – 15 million miles), Trans West Logistics Inc. was first place in Division 4 (25 – 50 million miles) and Groupe Robert Inc. was first place winner in Division 5 (50 – 100 million miles).

thread woven into the fabric of the company when we reveal their weaknesses. And, you may be surprised to know the number one weakness uncovered is commitment - or lack of commitment. Our exercise reveals that many people do not trust other people in the company to stay the course and, in order to be successful, do their share of the “heavy lifting”. There are usually several symptoms that result in the mistrust of fellow employees.

Some companies have tried various approaches to reduce turnover in the past. However, these approaches didn’t have the desired impact on the company’s turnover numbers. These approaches are what I call “plug and plays”. They are merely quick fixes that don’t take a holistic approach to turnover. Companies with a high turnover have traditionally been in that state for years. They seem to think they can buy a magic cure off the shelf which will result in an overnight success. It doesn’t work that way! You didn’t screw it up overnight and you won’t fix it overnight.

Erb Transport was overall, grand prize winner of the small fleet category and Bison Transport was overall grand prize winner for the large carrier category. This recognition is well earned and not easily won! It takes teamwork and perseverance.

Any companies who are looking for a model of success would be well advised to follow in the footsteps of Erb and Bison.

Finally, my good friend Kevin Burch won the prestigious TCA past chairman’s award for service to the industry, which was well deserved. Equally well deserved is KRTS’s founder Kim Richardson as a supplier who demonstrated outstanding support to the truckload industry and TCA.

Another symptom of the mistrust comes from the top down. When managers are not held to a pre-determined goal, and senior management lets deadlines slide and allows poor performance, the people reporting to those managers will do the same thing.

Take good care and safe trucking.

Ray J. Haight Ray Haight TCA Retention Coach ray@tcaingauge.com www.tcaingauge.com

The attendees at my workshops identify bad communication as the second-highest rated weakness. It seems this subject has been around forever, and I have written many articles on the subject. In my opinion, this is one of the more straightforward problems that can be fixed. Here is the theory - If someone says they trust you but only gives you selective information, do they really trust you? Without effective and complete communication, there is no foundation to build trust. Without trust, you will never execute an effective strategy designed to reduce turnover.

April 2020

JOBS FOR TRUCKERS • 15

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CARSON HAIGHT

carsonhaight@gmail.com 16 • OVER THE ROAD

April 2020

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JOBS FOR TRUCKERS • 17 1-855-781-3787 recruiting@drivestardelivers.com

April 2020

SAFETY DAWG Chris Harris

Easy Tickets I was a guest speaker at a driver meeting recently in Windsor, Ontario. One of the other speakers was from the Ministry of Transportation of Ontario (MTO). This officer works at the local scale facility.

During the presentation, the officer mentioned that tickets for Hours of Service offences have dropped since the implementation of Electronic Logging Devices (ELD’s). Drivers are committing fewer logbook errors and logbook falsification is significantly down.

Well, that got me thinking… I remember a presentation given to the Ontario Trucking Association many years ago by another officer. During the talk, the officer was asked if the Ministry of Transportation of Ontario (MTO) officers had quotas. The answer was an emphatic NO! It was stated clearly that MTO officers don’t have quotas.

But the presenter went on to say that MTO does have “Job Performance Expectations.”

Because officers do have “Job Performance Expectations” (which I will refer to as JBEs), that may mean that they are 18 • OVER THE ROAD

expected to perform specific duties with anticipated results. For example, during a period, an officer may be expected to perform a certain number of inspections.

And if they complete the vehicle inspections, are they supposed to write a specific number of tickets? I would think that MTO has not been so bold as to put that into writing. But I would think that if an officer was not writing tickets in a quantity that is expected that they would likely be disciplined and their behaviour would be corrected.

So why should drivers and trucking companies care if the Ministry of Transportation of Ontario (MTO) has “Job Performance Expectations?” Well, if officers are expected to write tickets and if they are not writing as many violations/ tickets for Hours of Service violations, then what are they writing tickets for? I, of course, don’t know what they are writing tickets for, but this is what I suspect; officers are likely writing tickets for other items that I call “easy tickets.”

April 2020

Some examples of “easy tickets” are: not having the instruction sheet for your ELD in the truck, not having a current schedule 1 in the vehicle, not having 15 blank paper log sheets with you or if the Portable ELD is not mounted in a fixed position and visible to the driver. I could add many more to this such as not having your current, original proof of insurance and not being able to show ownership or the annual safety, but I think you are getting the idea.

was downloading. That takes several minutes.” The second answer might be, “I just did it yesterday! Nobody does it every day!!!”

Both responses could result in a ticket – in the first situation you might receive a ticket because all vehicle inspections must be on-duty. So, the first response proves that you are falsifying your ELD. The second answer, of course, is in violation of the regulation stating that you must perform a vehicle inspection once every twenty-four hours. So, either way, you might get a ticket or violation.

If officers do have JBEs, they may not want to conduct a Level 1 inspection, especially if the weather is terrible or you are hauling a load of livestock. They will look to write other tickets to fulfil their mandate. Please don’t give them the opportunity. Please conduct a thorough and complete Vehicle Inspection of your vehicle.

In summary, Drivers, please complete your vehicle inspections. Think about the items that I mentioned (and perhaps did not mention) that are not on the Schedule One and make sure that they are in your truck. Fleets, please encourage your drivers to conduct a complete vehicle inspection and review your ELDs to ensure that the drivers are allowing enough time for the examinations.

Many of the items mentioned above are not on the Schedule One. And you still need to make sure that they are in the truck. Another easy ticket is not showing enough time for your vehicle inspection.

If you only show two or three minutes on your ELD for the vehicle inspection, the officer may become suspicious and ask, “how did you check all twenty-three items in just three minutes?” You, the driver, might answer in one of two ways: “Well, you know, I did it while the ELD system

April 2020

Be safe and ticket free!

Chris Harris Top Dawg, Safety Dawg Inc. 905-973-7056 chris@safetydawg.com @safety_dawg (twitter)

JOBS FOR TRUCKERS • 19

Index Anvil Ring . . . . . . . . . . . . . . . . . . . . . 4

Infinit-i . . . . . . . . . . . . . . . . . . . . . . 13

Transpro Freight Systems . . . . . . . . 3

AYR Motor Express . . . . . . . . . . . . . . 9

Keystone Western . . . . . . . . . . . . . . 7

TransWest . . . . . . . . . . . . . . . . . . . . 23

Carmen Transportation Group . . . 23

Light Speed Logistics . . . . . . . . . . . 5

Travelers . . . . . . . . . . . . . . . . . . . . 12

Chris Harris - Safety Dawg Inc. 18,19

Ray Haight Consulting . . . . . . . . . . 6

Truck World . . . . . . . . . . . . . . . . . . 21

CNTL . . . . . . . . . . . . . . . . . . . . . . . . 24

Renagade Transport . . . . . . . . . . . 11

Truckdriver.com . . . . . . . . . . . . . . . 12

Drive Star . . . . . . . . . . . . . . . . . . . . 17

Robert Scheper Article . . . . . . 10,11

Walmart . . . . . . . . . . . . . . . . . . . . . . 8

Genesis Express . . . . . . . . . . . . . . . 20

Speaking from Experience . . . 14,15

H8 Media . . . . . . . . . . . . . . . . . . . . 16

TRANSAM Carriers . . . . . . . . . . . . . . 2

Women’s Trucking Federation of Canada . . . . . . . . . . 22

• • • • • • •

20 • OVER THE ROAD

Great Pay Package All Miles Paid Weekly Permits/Tolls/Heavy Tax Paid General Insurance Paid Fuel Cards & Border Cards Pick Up & Delivery $50 Flexible Fuel Surcharge

April 2020

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April 2020

JOBS FOR TRUCKERS • 21

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22 • OVER THE ROAD

April 2020

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April 2020

JOBS FOR TRUCKERS • 23

CNTL HAS OPENINGS FOR TRUCK OWNER OPERATORS IN

Moncton, Montreal and Quebec City

If you are an Experienced, Safe, Owner Operator, now is the time to look at CNTL! CNTL is CN’s Trucking Subsidiary, the continuing growth of Intermodal freight means we always have the moves available that meet or exceed your revenue objectives.

Keep more of your earnings with your fuel price capped at 35 cents per litre. Take advantage of our Tire, Bunk and Engine Heater programs, and Group Truck Insurance.

Ask about our Safety Bonus, and Safety Awards!

If you would like to talk about joining our team please contact us Email cntljobs@cn.ca Fax 1-866-803-2702 24 • OVER THE ROAD

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April 2020