Reveal Niagara - Business Magazine - Vol. 2 | Issue 4

Page 65

DECEMBER 2021 |

Highly

65

Effective People

The Art of Communication by Erin King

hether you're in charge of the whole operation or one piece of the puzzle, having good work habits in order can be the difference between a workday you love and one you dread. Habits that enhance efficiency and productivity make life easier for everyone, keep morale high and promote a healthy work culture. A known history of good work habits can decide whether you're picked up or passed over by an employer. Most people would probably prefer to work for a well-run company than one that's chaotic if given a choice. You probably won't hear people complain too much about a workplace that operates efficiently. There are many opinions on what makes a workplace successful from different viewpoints. In general, bosses and workers can have different ideas about what's most beneficial. A functional workplace might include good lighting and chairs, a receptive HR department, and essential technology. Employees might look for flexible hours and a job that gives them a sense of purpose, while a manager might value dedication and punctuality. But when it comes to overall work habits for everybody, what's the number one practice that can make all the difference?

When speaking with local business leaders about what they thought was the best habit to have - employee or boss for an optimal working environment, there is one resounding theme at the very top of the list - communication. Effective communication in the workplace benefits everybody. It's a skill that translates across all job descriptions and ranks, enhancing everyone's experience and being good for business overall. Effective workplace communication can avoid and alleviate conflict, cultivate customer relationships, promote innovation and creativity, enhance job satisfaction and employee commitment, boost productivity, and develop teamwork and trust. Laura Petrunick, Financial Advisor with Desjardin, says "Good communication involves listening, learning, sharing, caring, being open and thoughtful for my team and me.” ►►► REVEAL NIAGARA BUSINESS MAGAZINE

| VOL. 2 | ISSUE 4


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