Company Profile 2024 | Oxford House Malta

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Workspaces – Hospitality – Residential

Inspiring the future

Our Ethos

“Attheheartofourethosliesaprofoundcommitmenttointegrity,innovation andunwaveringdedicationto excellence. Our ethos is rooted in the belief that by prioritising ethical practices and maintaining a strong sense of social responsibility, we can create meaningful and sustainable impact. Our commitment to excellence extends throughout our exceptional customer service. Our dedicated team ensures a seamless experience, offering personalised assistance and prompt resolutions, making every interaction with us a testament to our unwavering dedication.

Message from the Managing Director

Dear respected stakeholders,

Over the past nine decades, Oxford House has stood as a beacon of innovation, excellence and commitment to delivering superior products and services catering to both the B2B and the B2C market segments. Over the decades, the company became a leading provider of highquality appliances, home furniture and office furniture. With a robust product portfolio and a customer-centric approach, Oxford House has established itself as a trusted partner within the local market.

The company’s strategy is to introduce top-of-the-range home appliances to the market, offering a diverse range of cuttingedge products tailored to different market audiences. The company takes pride in being the recognised agent for the German Bosch and NEFF brands, providing high-quality products and excellent, timely after-sales service.

Throughout the years, the company has invested in further growth and extended its branches, marking an exciting milestone: the birth of Oxford House Projects, a new division within the organisation. This growth has brought about new job positions and career opportunities within the industry. We specialise in offering premium home and office solutions through our exclusive partnerships and representations of renowned global brands such as Steelcase.

The company employs an annual fulltime equivalent of 70 team members, managed through open communication and a diversification of formidable sales ambassadors across the different functions of the business, to specialised team members in logistics, warehousing and deliveries, project management and installations, together with a fully trained after-sales complement ranging from customer service agents, technicians,

spare parts agents and furniture installers, all led by a Senior Management complement.

With the success and completion of numerous projects, we have reinforced our company’s unwavering commitment to excellence and versatility. Each project represents a unique success story, showcasing our ability to tailor solutions across diverse industries.

As we move forward, we are excited about the endless possibilities that lie ahead. Oxford House is not just a workplace; it is a community of like-minded individuals working together to create a lasting impact. I am proud to be a part of this journey and look forward to achieving new milestones together.

About Us

The company traces its roots back to 1928 when Rosaria Galea opened her haberdashery shop in Valletta. Succeeded by her son Francesco, he diversified the business into a manufacturing plant in Malta and the repair of tubular steel pushchairs and prams. Later expansion led to the first tubular steel furniture manufacturing in Malta, and in 1960, the company’s premises were expanded into one of the very first factories at the Mrieħel Industrial Estate.

Furniture manufacturing and importation continued throughout the 80s, and further expansion occurred in 1990 with increased capacity for knock-down swivel chairs and office furniture. Thanks to foresight and a deep understanding of the market, the company continued to diversify and stay ahead of the curve.

In 1994, Oxford House became the national representative for Bosch, and a major showroom expansion was undertaken to further consolidate the business. The old

premises surrounding the factory were demolished, and the present-day showroom, with an area of no less than 1600 sq m on four floors, was built. This new space meant there was more room for growth, and new lines of kitchens, bedrooms and office furniture, along with more appliances, were introduced. Today, the company deals exclusively with international flagship brands, focusing on importation, distribution and support.

As a family-run business, we take immense pride in our heritage and the values that have shaped our journey. The accolades we carry underscore our dedication to quality and customer satisfaction, serving as a testament to the hard work and passion that runs through generations. Embracing a forward-looking approach, Oxford House is strategically positioned for robust growth, leveraging innovative strategies and cuttingedge solutions.

Our Vision

Oxford House envisions a world where excellence meets innovation. We are dedicated to pioneering transformative solutions, embracing sustainable growth and becoming a local standard-bearer of integrity, creativity and customer care, offering equal commitment to all our stakeholders alike.

Our Mission

“Our mission is to unite convenience and quality, offering a diverse range of brands, home furniture, office solutions and bedding, all under one roof. We strive to offer customer excellence throughout the buyers’ journey, which in return has positioned us as market leaders, a testament to our dedication to providing the best quality in every product and service we offer.”

Our Commitment

Oxford House is not just a name; it is a promise. A promise to our clients, partners and stakeholders that we will always deliver beyond expectations. Our commitment to quality, ethical practices and customer satisfaction is unwavering, defining us as a reliable and trustworthy partner in every venture.

Product & Service Portfolio

HOME APPLIANCES SECTOR

As authorised representatives of Bosch and NEFF among other brands, Oxford House delivers cutting-edge home appliances renowned for their reliability, innovation and technology. From state-of-the-art kitchen appliances to smart home solutions.

NOBILIA KITCHENS & HOME FURNITURE SECTOR

Our flagship brand for kitchens, imbued with German precision and craftsmanship, Nobilia represents the epitome of style and functionality. Our range encompasses exquisite kitchen designs, and thanks to other renowned brands such as Antares, Guzzini e Fontana and Furlan, among others, we provide a one-stop shop to our diverse clientele.

BEDS & MATTRESSES

SECTOR

Each bed and mattress is a symphony of design, comfort and durability, meticulously crafted to surpass the highest standards. With the Dorelan franchise, we bring a touch of luxury and innovation to your bedroom, providing an unparalleled sleeping experience that blends perfectly with modern life. We take pride in presenting collections that transcends the ordinary, inviting you to indulge in the epitome of restful nights and energised mornings.

OFFICE FURNITURE AND SOLUTIONS SECTOR

A premier destination for ergonomic and contemporary office furniture, representing global brands such as Steelcase, LAS, La Palma, Italian Sedioliti, Gaber, B&T and more. We provide B2B and B2C clients with versatile office solutions that prioritise comfort, productivity and a modern aesthetic. Our offerings cater for diverse workplace needs, embracing a conducive environment for success.

Our Services

Project design and consultation

We offer expert project design and consultation to bring your vision to life.

Procurement management

Trust us for efficient procurement, ensuring the timely acquisition of quality materials.

Shipping and warehousing planning

Our meticulous planning guarantees smooth logistics, minimising delays for on-time product availability.

Delivery

Rely on our reliable services for safe and efficient product transportation.

Installation and aftersales support

Benefit from professional installation and ongoing after-sales support for a seamless transition and satisfaction assurance.

Committing to Excellence

“Your goals and requirements are ours”

Our Partners

Our association with renowned brands help us support and understand better our customers’ needs.

Reliability and Timeliness

Together with our partners, we commit to provide professional service throughout the development of a comprehensive end-to-end project plan. We meticulously design a phased approach that aligns with manufacturing timelines, ensuring the avoidance of quality issues, damage, or excess furniture. This flexible method allows us to adapt to changes efficiently as the project progresses.

Quality

When we say ‘quality is in the detail’, we are not talking singularly about product quality, but also talking about the entire experience of working alongside each other – from placing an order, going through the plan of sourcing, manufacturing and delivery phases, to the final implementation phase.

Security

Through our robust collaboration with strategic partners, we ensure the right candidates are entrusted with projects that align seamlessly with our shared goals and values.

Company Milestones and Achievements

1938

Repairing of baby prams and the founding of “Oxford House”.

1960

Later expansion led to the first tubular steel furniture manufacturing in Malta.

1986

Operations were incorporated into a limited liability company, Oxford House Ltd.

2003

Solidifying market presence through exclusive presentations of various brands.

2018

Marco Galea, son of John Galea becomes sole owner for Oxford House Ltd.

2022

Runner-up award winners for Family Business of the Year.

2024

· Launched new Series 8 Bosch range in the market

· Launched Dorelan new range of beds and mattresses in the market

· Embarked on an Oxford House showroom two year expansion project, targeting continued business growth.

1928

Founded by great grandmother operating a haberdashery shop in Valletta.

1950

The manufacturing of tubular steel furniture for schools and churches.

1979

John Galea led the company after his father passed away together with his siblings.

1993

Company achieved recognition as the recognised agent for Bosch.

2016

Became a franchisee for Dorelan brand.

2021

Company rebranding.

2023

· Silver award winners for Family Business of the Year category.

· Accomplished several projects including those for Tain Gaming, Dorado Gaming, Burmarrad Group, Cortex Ltd amongst others and our flagship project Salvo Grima.

· Participated in MARE SUMMIT as office furniture representatives.

Our commitment lies in delivering premium products sourced from high-end brands, ensuring unparalleled quality and sophistication. From luxurious furniture pieces to cutting-edge office solutions, every item curated by Oxford House reflects a dedication to elegance and functionality. Moreover, our customer care service centre stands as a beacon of support, prioritising client satisfaction above all else. At Oxford House, we not only provide products, we deliver an experience synonymous with refinement and unparalleled service.

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Company Profile 2024 | Oxford House Malta by Oxford House - Issuu