OYSTER AFTER SALES

Unrivalled support and service across the globe.

When they say you’re never alone on an Oyster, it’s true. When you buy an Oyster, you are becoming the owner of more than just a yacht, whether it is a new or brokerage model. As part of the Oyster Family, you have the reassurance that our exceptional After Sales and Support team will look after you throughout your time as an owner.

Wherever you are in the world, you are only a satellite phone call away from one of our expert team who will do everything they can to resolve any issue. They will guide you through any on-the-fly repairs and arrange to get your parts delivered to your chosen destination as soon as possible.

One owner described our service as “...the best After Sales service unit in the yachting industry”. It is an accolade we aim to live up to every day, wherever you are in the world.

DEEP OYSTER KNOW-HOW

Based in the UK, our After Sales department is the nerve centre of Oyster. Operating from both Southampton and Wroxham yards, they have access to boat files and boat builders’ advice.

OUR SERVICES

Our After Sales service covers all parts and spares, along with technical and engineering support and advice. For new and existing owners, we can supply anything and everything you need to enjoy sailing your Oyster from day one. From galley equipment to bed linen, from cushions to safety kit, we can help with your every need.

We hold a recommended spares list to suit your individual yacht and sailing style. We also provide support for all owners at Oyster Regattas and throughout the Oyster World Rally, with spares and technical back-up before, during and after the voyage.

OUR TEAM

Our team is made up of former Oyster boat builders, Oyster crew and sailors. Our technical team is always on hand to provide support and advice and their comprehensive knowledge of our boats is an essential part of the service. The team works closely together, sharing years of knowledge and familiarity with Oysters, to find effective solutions quickly.

For After Sales and Technical Support

call +44 (0) 23 8083 1005 or email aftersales@oysteryachts.com

In short, the After Sales service provided by Oyster is brilliant. It is an essential consolidated service with a helpful and friendly team for the initial kit-out of the yacht as well as continued support for any items or spares required on board.

DAVID ZIELKE,

OYSTER 55/19 BOTONY BAY

The Technical Support Team are incredibly helpful, always providing detail, insights, and technical documents and guidance when needed. They respond immediately to enquiries and when offshore or at dock often this input is critical to situations that need understanding and resolution.

SCOTT KEY,

OYSTER 575/42 UNTETHERED

OYSTER SERVICE

A continuing commitment to you and your yacht.

Taking ownership of your Oyster is just the beginning of many adventures on the ocean. But to ensure she keeps you safe and protected, it is vital she is well-maintained. Our commitment to you doesn’t end when we deliver your yacht – we believe in lifetime support and you will discover our world-class, worldwide service is second to none. With Oyster Service your yacht will always be shipshape for your next adventure.

You will find our service centres located in Palma, serving the whole Mediterranean; in Newport, Rhode Island, serving the US and the Americas; and Ipswich and Southampton in the UK. Whichever service centre you visit, you can be sure your yacht will enjoy a depth and breadth of service that goes further, regardless of its age or condition.

A CO-ORDINATED TEAM OF EXPERTS

For technical and engineering works, servicing, and from the smallest spare part to a complete refit, you can rely on us to resolve things quickly and with no fuss. Our project managers work closely with our specialist teams of engineers, shipwrights, joiners and varnishers to ensure the highest Oyster standards are always guaranteed.

We are always on hand to advise as you prepare for your next adventure. Our skilled craftspeople and maintenance experts are second to none. Whatever the job, we have the right people on hand to help, giving you the peace of mind that your pride and joy is in the safest, most experienced hands. So, when you collect her at the beginning of your next adventure, you know she will be in perfect condition and ready to go. And when you return, simply drop off the keys and we will take care of everything for you.

WE KNOW OYSTER INSIDE AND OUT

As part of our international service network, our team has the inside knowledge to help you, your skipper and crew with everything from friendly advice to complex engineering projects. We have many decades of experience, as well as access to the design and build files of every Oyster built.

OYSTER SERVICES = PEACE OF MIND

These are the key services we can help you with. If there is anything you need that is not listed, please get in touch – we will definitely be able to help, no matter how big or small your request. Warranty work Routine maintenance / Engineering / Fabrication Hardstanding / Winter storage Annual Haul-out / Antifouling Painting / Varnishing Guardianage Full Refit / Project Management Technical support New boat sales Brokerage sales Charter services Crew recruitment

CONFIDENCE COMES AS STANDARD

We go over and above to exceed your expectations to make Oyster ownership a unique experience. The combination of design, craftsmanship and service that goes the extra mile will give you complete confidence in your yacht and your decision to join our family.

To find out more, please get in touch at service@oysteryachts.com

Oyster Palma are a fantastic support team - A phone call or email away from assistance. A community one can rely on for always getting the job done.

NIEL BOTHA,

CAPTAIN OF OYSTER 825/03 MAEGAN

OYSTER CREW

The effortless way to find the perfect Oyster crew.

Choosing the perfect crew for your Oyster isn’t always easy. That’s why owners come to Oyster for help. We have built our reputation by sourcing suitable candidates, taking care of the smallest detail and ultimately creating rewarding experiences for owners and crews with support every step of the way.

MANAGING EXPECTATIONS

Many of our team have worked as Oyster Crew themselves. Through personal experience, we know to listen carefully to both your requirements and the crew’s and use our knowledge to find the best match. Our objective is to get it right first time, so you can get on and enjoy your sailing adventures with complete peace of mind.

Can I just say a big thank you… your advice has been very helpful and we have already implemented several of your suggestions. It’s really good to speak to people that have been there and lived in this unusual environment.

LEO ECCLES,

OYSTER 655/09 MAN OF WAR

THE CREW SERVICE

We have developed a reliable and consistent approach to finding and engaging Captains and crew teams to suit different itineraries. We review and filter candidate applications, interview them, check their references and qualifications. Only then will we send you the most suitable candidates to consider.

Once onboard, we recommend a trial period of three months for your crew. Experience shows the ultimate test for you and your crew is when you get on board together. Rest assured, we will take care of any challenges quickly and make alternative arrangements if required.

CONSTANT COMMUNICATION

Our crews are an important part of the Oyster family too and we like to keep the conversation open to ensure everyone remains happy.

Every two years, we conduct an exclusive Oyster Crew Salary Survey which brings owners and crews up-to-speed with the current earnings of crews on board Oyster yachts. This has proved invaluable for all parties during salary negotiations and pay reviews.

CREW TYPES

We know there is the right crew out there for every owner and yacht. Whether you need an experienced Captain and Chef couple for chartering in the Caribbean, an easy-going solo Engineer for an owner/Skipper, or an all-rounder Deckhand/Cook for a world cruising itinerary, we have the crew to fit. We have even found Montessori-trained Yacht Masters to help with kids’ on-board schooling, or sailor/diving instructors to work with a family of keen divers. It just takes a little patience and we will make it happen – that’s what we do best.

To find out more about how we can help you find your next crew, please contact Charlie Durham

E: crew@oysteryachts.com T: +34 619 147 056

There is a lot of demand for experienced crew, never seen more acutely than through the last couple of years. Charlie and the extended Oyster Team went above and beyond to keep us moving and able to enjoy our new yacht.

WENDY IRVIN,

OYSTER 885/10 ACHENAR

OYSTER PARTNERS

Our yachts are the result of years of experience and deep collaboration with partners, who share our obsession with building the highestquality sailing yachts.

More than the sum of their parts, every aspect of our exceptional cruising yachts is carefully considered by our designers and engineers. We set the calibre for our partners’ products, ensuring they are capable of requirements and meet Oyster’s exceptional standards of build quality. Together we make the world’s finest bluewater sailing yachts.

GET IN TOUCH

ENQUIRIES

Oyster Yachts New Yacht Sales Enquiries

T: +44 (0) 1473 851436 E: sales@oysteryachts.com

General Enquiries

T: +44 (0) 23 8083 1000 E: enquiries@oysteryachts.com

OYSTER SALES

UK & Ireland Richard Gibson

T: +44 (0)7590 183240 E: richard.gibson@oysteryachts.com

Americas Dan Wurzbacher

T: +1 401 924 3434 E: dan.wurzbacher@oysteryachts.com

Rest of World Stephen Parkinson

T: +44 (0)7525 224990 E: stephen.parkinson@oysteryachts.com

BROKERAGE

UK T: +44 (0) 1473 851430 Palma T: +34 677 429 116 USA T: +1 401 846 7400 E: brokerage@oysteryachts.com W: oysterbrokerage.com

CHARTER

Molly Marston

T: +1 401 225 1216 E: charter@oysteryachts.com W: oystercharter.com

AFTER SALES

Dee Addy

T: +44 (0)23 8083 1005 E: aftersales@oysteryachts.com

SERVICE CENTRE

Oyster Yachts / Ipswich

T: +44 (0) 1473 851430

Oyster Yachts / Southampton Mark Watkinson

T: +44 (0) 23 8083 1000 E: mark.watkinson@oysteryachts.com

Oyster Yachts / Newport RI Will White

T: +1 401 225 3958 E: will.white@oysteryachts.com

Oyster Yachts / Palma Mark Durham

T: +34 971 287 474 E: mark.durham@oysteryachts.com

CREW

Charlie Durham

T: +34 619 147 056 E: crew@oysteryachts.com

EVENTS

Allie Smith

T: +44 (0) 7741 665112 E: events@oysteryachts.com

ONLINE

Website: www.oysteryachts.com Instagram: @oysteryachts Facebook: @oysteryachts YouTube: /oysteryachts Twitter: @oyster_yachts LinkedIn: @oysteryachts Pinterest: @oyster_yachts

NEWPORT RI

Oyster New Yacht Sales Oyster Brokerage Oyster Charter Oyster Service Centre

WROXHAM

HYTHE IPSWICH

Oyster New Yacht Sales Oyster Brokerage Oyster Service Centre

OYSTER YACHTS, HANDCRAFTED WITH PRIDE IN BRITAIN

SOUTHAMPTON

Our team at Southampton focus on the production of our largest models, the Oyster 885SII, 885GT, 745 and 675.

ASHMANHAUGH

Our technology centre in Ashmanhaugh is where the Oyster 565, 595, 675 and 745 hulls and decks are moulded.

WROXHAM

Our team at Wroxham build our 60 foot yachts, the Oyster 565 and new 595.

HYTHE

Home to the moulding and build of the new Oyster 495; deck fit out for 675 and 885’s; and hull moulding for the 885.

SOUTHAMPTON

Oyster New Yacht Sales Oyster Service Centre

PALMA

Oyster Brokerage Oyster Charter Oyster Service Centre

AUSTRALIA

Oyster Sales Rest of World

THE OYSTER 495 WORLD PREMIERE

We are bringing the new Oyster 495 to you. Don’t miss the opportunity to see this new bluewater benchmark, as we unveil her in a World Premiere tour that will visit a city near you. The journey begins in the heart of London, UK, 21st to 24th April, at St Katharine Docks.

Select a location and visit our website to book your personal tour of the Oyster 495:

21st - 24th April – St Katharine Docks, London, UK 7th - 8th May – Oslo, Norway 14th - 15th May – Gothenburg, Sweden 20th - 22nd May – Hamburg Ancora Boat Show, Germany 28th - 29th May – Copenhagen, Denmark 15th - 19th June – Southampton, UK 30th - 31st July – Barcelona, Spain 6th - 11th September – Cannes Yachting Festival, France 7th - 9th October – Palma, Mallorca, Spain 15th - 19th February 2023 – Miami International Boat Show, USA July - August 2023 – Sydney, Australia

OYSTER YACHTS. BEYOND EXPECTATION.

495 565 595 675 745 885

WWW.OYSTERYACHTS.COM