St. Joseph

ST. JOSEPH TURNS CHANGE INTO OPPORTUNITY

As the St. Joseph office continues to grow their customer base in service and construction, General Manager Heather Richards-St. Clair says the outlook for 2021 is very promising. “This year started with a strong backlog of work, and we have the right team in place to execute,” Heather said. “With the support from Smitty Belcher, and the ability to bring on additional resources over the past year and a half, this team has become unstoppable.” Heather says she foresees tremendous growth over the next several years due to the changing marketplace and P1’s ability to serve customers in ways the competition can’t match. “The new changes at P1 have brought to light areas we are working to improve, including financial performance and driving sales,” Heather said. “Having a dedicated Proactive Solutions Consultant in place will continue to increase our preventative maintenance base, which will lead to increased spot service, and project opportunities,” Heather said. “Collaboration between different branches of the organization has also increased opportunities to develop solutions and learn from others’ experiences.” Heather’s number one goal is to continue leading a team that expects change and sees every change as an opportunity to improve self and company. “We’re setting a cultural standard that allows team members to feel comfortable discussing and developing change, the possible roadblocks, and the desired outcomes,” Heather said. Going forward, Heather says success will stem from two things: Overcoming a struggling marketplace by bringing solutions to our customers that are not “low bid” solutions and cannot be replicated, and providing growth opportunity and instilling our unique P1 culture to recruit and retain talent that sets us apart in the industry. 

NEW ROLE! Congratulations to St. Joseph Project Manager JASON WHITE, who will transition into a new role in 2021 leading the St. Joseph construction team. He will oversee, and provide support for, all mechanical, electrical, and plumbing construction. Heather says Jason’s exceptional attention to detail, experience in the industry, communication abilities, and overall performance will be a tremendous asset for the St. Joseph team of project managers.