PA Life Magazine - Spring 2024 by PA Life

ISSUE: 65 SPRING 2024

CREATING RELATIONSHIPS BETWEEN PAS, CORPORATE BOOKERS AND THEIR INDUSTRY SUPPLIERS

Create memorable experiences in nature Center Parcs provides outstanding conference, event and team-building facilities surrounded by 400 acres of natural woodland. Find out more inside...

PA PROFILE Dee Farrell, Personal Assistant at The Walt Disney Company

THE PA SHOW Show highlights on February 28th -29th at ExCeL London

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EDITOR’S LETTER

Be part of our community and follow us on... @PALifeMag facebook.com /palifemagazine uk.linkedin.com /in/pa-life @PALifeMag For the latest stories visit www.palife.co.uk

The PA Life Team Marja-Leena Toseland PA Life Editor 01992 374066 m.toseland@forumevents.co.uk

Lucy Gallivan Media Manager 01992 374054 l.gallivan@forumevents.co.uk

WELCOME... Spring is the air and it’s promising to be a busy season for Assistants, not least as the planning for summer parties and outdoor events is rising to the top of our to-do-lists. In this issue you’ll find a wealth of expert advice and inspiration from fantastic venues. One such place is Center Parcs Sherwood Forest - featured on our cover – which is ready to welcome groups for conferences, awaydays and meetings at its recently refurbished facilities. If you are after a fantastic al fresco venue in London instead, then we have these too, as well as something very special in the Lake District (pages 29-35).

Rhiann Hogben Media Executive 01992 374101 r.hogben@forumevents.co.uk

Charles Dragazis Production Manager 01992 374070 c.dragazis@forumevents.co.uk

Charlotte Eve Digital Design Manager 01992 666725 c.eve@forumevents.co.uk

Lisa Carter Director, Mimram Media Ltd 07970 164201 lisa.carter@mimrammedia.com

Stuart O’Brien Director, Mimram Media Ltd 07732 114067 stuart.obrien@mimrammedia.com

The annual flagship event in the Assistant community’s calendar - The PA Show ExCeL 2024, on February 28th and 29th – is where executive support professionals come to learn and advance their skills at the seminars, and to connect with carefully selected suppliers. PA Life is excited to be partnering with the show again this year and welcomes you to our stand B22P, where you’ll find 16 of our trusted partners, too (pages 38-45). International Confex, taking place next to The PA Show at ExCeL, showcases the latest and the best the event industry has to offer. It’s worth exploring the Confex exhibition whilst you are at ExCeL. Another show highlight not to be missed by anyone looking for inspiration, and top event and party suppliers, is the London Summer Event Show. This year, the show is even more dazzling as it celebrates its 10th year on February 20th and 21st. In this issue we also showcase a great selection of Business Travel specialists who are ready to help you navigate the increasingly complex travel landscape, whether you need help with sustainable options, complex itineraries, achieving cost savings or complete travel management solutions (pages 24-28). We feature exceptional PAs in each issue. This time we interviewed Dee Farrell from the Walt Disney Company for our PA Profile who tells us about her love for her role and all things Disney. Another high-flyer PA to make this issue is Rebecca Polson - PA Star of the Year 2023 (PA Life Club section, page 9). Our regular columns and How To pages bring you expert advice on career and skill development, and wellbeing. This issue also explores how PAs and EAs can influence their organisations’ sustainability journeys – whether it means switching to greener business travel or going the whole way to become a B-Corp certified business. Turn to pages 47-49 for our restaurant and hotel reviews, and page 50 launches our brand new Ask Abi column where Abi Jones, a Career EA, answers burning questions by Assistants. Enjoy the read! Our summer issue will be with you in June, with more business travel news and previews of The Business Travel and The Meetings Shows. We also bring new stories to you daily at www.palife.co.uk.

Marja-Leena Toseland Editor

PA Life Star Awards: celebrating the best of Assistant talent The PA Life Star Awards 2023 were once again a fantastic celebration of the talent, dedication and success of the amazing EAs, PAs, VAs and Office Managers who work tirelessly to support their execs and teams. Huge congratulations to all the winners and finalists in each of the six categories at our eighth PA Star Awards… The quality of nominations leaves us and our esteemed industry expert judges in admiration each year, making the voting all the more difficult, and this year was no exception. The winners of the PA Life Star Awards 2023 are... PA STAR OF THE YEAR Rebecca Polson, Executive Support Manager, Alzheimer’s Research UK The Star of all Stars award! The PA Star of the Year award celebrates the work of one Assistant over the past year. It is awarded to an Assistant who has had an impact on their workplace, going above and beyond duty to make processes smoother and their Execs’ and/or their teams’ lives easier.

PA Star of the Year: Rebecca Polson (middle) with colleagues Julie Williams (left) and Sarah Timms (right)

RISING STAR Milly Diment, Client and Business Support Manager, The Health Matters Group This category celebrates outstanding Assistants who have been working in the sector for less than five years but have demonstrated excellence in their approach to their role in supporting their executives and wider teams.

Rising Star 2023: Milly Diment

VIRTUAL ASSISTANT STAR Emma Newburn, Virtual Assistant, Share The Load As the name suggests, this accolade was awarded to an individual who has shown exceptional applications of services to clients.

COMMITMENT TO WELLBEING STAR Sarah Miller, PA to Directors, Marble The winning Assistant in this category has actively helped their execs, teams and organisations with wellbeing and wellness initiatives, either by introducing projects and programmes, or by managing them.

Virtual Assistant Star: Emma Newburn

PA LIFE CLUB MEMBER STAR Azar Shariati, Head of HR & Administration, Persia International Bank plc Awarded to the member of the PA Life Club who PA Life Club Star: has shown strong Azar Shariati commitment to supporting the Club by attending events and engaging with other Club initiatives. COMMITMENT TO CSR STAR Caroline Rees Williams, Operations Manager, The Valesco Group This award was presented to the Assistant who has helped their organisation make Commitment to CSR Star: a difference within Caroline Rees Williams their workplace or the wider community, via sustainability and green initiatives, charity work and more.

Commitment to Wellbeing Star: Sarah Miller (right) with Caroline Rees Williams

The 2023 awards judges were... Abigail Jones, EA at Instagram and a PA Coach Sarah Howson, Strategic PA Recruitment Kathy Soulsby, Personally Virtual Suzy Sanders, Alchemy VA Rosemary Parr, Global PA Association. Nominations for the 2024 Star Awards will open in early September. Keep an eye on www.palife.co.uk for more information and follow us at @PALifeMag and LinkedIn

G N I G A N A M T E L T ’ DON L E V A R T N I A R T S . BUSINES S R E H T A E F R U O Y E L F F U R

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WHAT YOU MISSED… MEET BEYOND LONDON & VENUES OF PORTSMOUTH PA Life Club members spent 24 hours on a whistle stop tour of some of the best venues and tourist attractions Portsmouth has to offer, including the Spinnaker Tower, University of Portsmouth, The Historic

Dockyard and The Queen’s Hotel where we had a very comfortable stay. The fantastic FAM Trip on October 1st–2nd was hosted by MEET Beyond London together with Venues of Portsmouth, part of Visit Portsmouth.

DE VERE COTSWOLD WATER PARK The Club also enjoyed an idyllic Cotswolds experience on October 6th-7th at the De Vere Cotswold Water Park hotel and venue, set within 42 square mile nature reserve with 180 lakes and plenty of wildlife to admire and activities to enjoy, both on and off water.

The hotel and event spaces enjoy incredible lake views, thanks to the floor to ceiling windows, and so do the private verandas accompanying most rooms. With three restaurants and a fantastic spa and a leisure pool, it’s a great destination for away days and events.

PA LIFE CHRISTMAS PARTY & STAR AWARDS On November 13th we hosted, jointly with Inca London - a South American restaurant. our eighth PA Life Star Awards at our Christmas Party. These were our biggest

to date with 160 Assistants, plus our event partners attending the eagerly awaited annual party that kicked off the festive season in style for the PA Community.

PAINTERS HALL The historic Painters’ Hall hosted us for a spookalishious evening on Halloween to showcase the beautiful venue and superb catering by the Graysons’ in-house team. The Court Room and the larger Livery Hall on the first floor

are decorated with amazing paintings and stained glass as you’d expect. The quiz about Painters’ Hall and its colourful history made for a fun activity. The Painted Chamber is a very attractive dining and meeting room.

GRAVITY MAX WANDSWORTH We had great fun putting some of the exciting team activities at Gravity Max Wandsworth to test on November 16th. The vast venue offers multi-level E-karting, Urban Street Golf, Games Arcade, Immersive Gamebox, 14

Lane Immersive Bowling, AR Digital Darts, Hologate VR and more. The stylish Newton’s Bar on the top floor serves great food and drinks, and the meeting rooms make it easy to incorporate team sessions into your event.

DESTINATION EMIRATES OLD TRAFFORD On November 30th Old Trafford hosted our event organiser and PA Life Club guests on a 24-hour whistle stop trip to see the fantastic venue and stadium and its recently completed extension of the Hilton Garden

Inn Hotel and The Edge restaurant – both offering panoramic views over the cricket pitch. We also enjoyed afternoon tea at the Radisson Edwardian Hotel and tested our batting skills at Sixes Social Cricket bar.

ATHENA If you don’t know Leicester, we would certainly recommend that you find a chance to visit, if only to experience the great parties, awards or celebrations at Athena, the city’s leading party venue.

We joined the unforgettable Christmas Party World on December 8th with a ‘A Night in New York’ theme which fitted this landmark art deco, award-winning, 1000 seat capacity former cinema venue perfectly.

SILVERSTONE MUSEUM The Silverstone Museum, situated at the Iconic Silverstone Circuit, invited PA Life Club members on January 12th–13th for a fantastic evening to tour the fascinating museum, and enjoye a declicios dinner amongst the F1 cars and

motorsports merobilia. It was a great way to see the variety of event spaces available at the home of British Motor Racing and also to experience an overnight stay, at trackside rooms, and breakfast at the Hilton Silverstone, also located within the circuit.

MEET IN CHELTENHAM & THE COTSWOLDS Meet in Cheltenham hosted 10 Club members on a Fam Trip to see some of the best venues and hotels in Cheltenham and the surrounding Cotswolds countryside. We enjoyed an overnight stay at the grand Queens Hotel Cheltenham

on January 19th, and packed in visits to wonderful venues including Sudeley Castle, the five star Ellenborough Park, Hotel du Vin and Malmaison Hotel in the city centre. We ended our superb day over dinner at BAO & BBQ, in the vibrant Regency Street.

WHAT’S ON - TOP PICKS FOR YOUR DIARY The best networking, showcase and learning events for PAs and EAs to attend this spring... LONDON SUMMER EVENT SHOW: February 21st, Freemasons’ Hall

THE PA SHOW EXCEL 2024: February 28th-29th, ExCeL London

The 10th anniversary of the London Summer Event Show 2024 will be a sparkly celebration with a ‘Glitter Gala’ theme. The Corporate Buyer’s Day on February 21st welcomes Assistants from 8:30am until 5pm to Freemasons’ Hall in central London. It will be a day of summer fun where you can discover and re-connect with over 150 of the hottest event venues and suppliers, enjoy complimentary

The PA Show - the largest event for Executive Support Professionals in the UK – returns to ExCel, London bringing together thousands of PAs, EAs, VAs and Office Managers with exhibitors from different industries, all of whom provide support and services for the corporate booker audience. For over 10 years the community has come together to learn, share and

food and drink, attend free seminars and workshops and much more. PAs, EAs, VAs, Office Managers and other corporate event buyers can apply for complimentary tickets at www.londonsummer eventshow.com

connect at the PA Show. PA Life are excited to be at the show again this year as a media partner, and to exhibit at our biggest ever stand. Come by to meet our team and 16 of our trusted partners on our stand B22P. For a 10% discount book here and quote PALIFE10.

PA LIFE CLUB FAM TRIP TO GRAVITY MAX: March 21st An evening of networking with a talk by an inspirational guest speaker and performance coach Nigel Risner. You will also be able to experience the exhilarating entertainment at Gravity Max Wandsworth. If you missed our first Fam Trip in November last year, this is your chance to put that right. You will be shown around the venue and the meeting

spaces on the top floor. You will also be able to try the different entertainment options offered at Gravity Max events, including multilevel e-karting, urban street golf, immersive bowling, shuffleboard and many other activities. A second FAM Trip date in Q2 will be confirmed soon. www.gravity-global.com/ max/wandsworth

PA LIFE CLUB FAM TRIP TO EASTSIDE ROOMS IN BIRMINGHAM: March (date tbc) The Eastside Rooms and Aloft Birmingham Eastside invite PA Life Club members to Birmingham for an overnight experience of their events venue and accommodation. Birmingham’s newest conference centre, combining innovation with

Birmingham’s industrial heritage, brings a varied range of blank canvas spaces perfect for any occasion. We will stay overnight at the musically inspired 195-bedroomed Aloft Birmingham Eastside, in the vicinity of the conference centre.

YORKSHIRE AGRICULTURAL SOCIETY FAM TRIP TO HARROGATE: June 7th-8th Club members are invited to experience what two of the Yorkshire Agricultural Society’s prime venues can offer. We’ll visit Pavilions of Harrogate and the Yorkshire Event Centre, with an

overnight stay on Friday June 7th included in the visit. Full details of the FAM Trip will be published soon on our Upcoming Events diary and the the PA Life Club website. www.yas.co.uk

MORE FAM TRIPS COMING UP… Keep an eye on our Upcoming Events diary on www.palife.co.uk/eventsdiary/ for more exclusive Club member invites to visit venues such as the RAF Museum, The HAC and a golf

resort in the Algarve. You will also find details of select industry events in the diary, all aimed to enhance the professional lives of PAs and EAs with learning and supplier connections.

[WORK & LIFE]

Rebecca Poulson, our PA Star of the Year “It is fantastic to be recognised publicly for the work that I do as it often goes unnoticed by most. Rebecca has been at Alzheimer’s Research UK since 2019 and works for the Chief Executive, Hilary Evans, and also manages a small team supporting the Executive Directors, Directors and the wider organisation. Prior to that she was a PA at the Natural History Museum and the Royal College of Music, and recently won the PA Star of the Year accolade at the PA Life Awards 2023... Congratulations on the PA Star of the Year 2023 Award. How has the achievement been recognised at your workplace and how do you think it will benefit your role and career? I am still reeling from winning the award. It is fantastic to be recognised publicly for the work that I do as it often goes unnoticed by most. My manager has shared on our internal comms platform and I’ve had many messages of congratulations, including from PAs outside of our charity as they’ve read about it on LinkedIn and PA Life website. I’ve worked very hard internally at ARUK to carve out my role and really show what I can do to help the staff get the

best from our senior leadership. Having this award really cements the effort my team and I have put in. You are fairly new to the PA Life Club. What aspects of the Club membership have you enjoyed most? What I’ve found most useful so far are insights into other PAs and EAs roles and really thinking about how and why I do my work. I’m really looking forward to getting further involved in the Club and can see it has many benefits, the supporting network being one of them. The Recommended Suppliers directory online also looks incredible. What do you enjoy most about your role - and what are the challenges? I thrive on the fact that no two days are the same in my role. I might have a plan or a vague idea of what the CEO and I need to achieve in a particular day or week but things like last minute media requests, HR issues, a major donor needing some face time or another unknown crisis often throw the whole plan up in the air.

I must also credit the people I work with – I have never worked somewhere more open, honest, engaging and challenging. The most challenging task we face is making sure that everyone knows the plan. In a larger organisation, getting the same message from the CEO across all the staff in a really timely manner is a constant challenge. We work very closely with our fantastic internal comms team which definitely helps. What do you see as the key professional development areas Assistants should focus on now? Communication skills and stakeholder management are the two main areas which set apart the ‘good’ from the ‘great’ in Assistants. These soft skills are not always black and white, however, and can be harder to teach. Some people are naturals, but there are definite tips and tricks to stay ahead of the game.

You can connect with Rebecca on LinkedIn.

CAREER DEVELOPMENT

Professional status, qualifications and training courses Adam Fidler, founder of the Adam Fidler Academy, shares his views on why formal training and qualifications are now necessary for EAs or PAs, and what to consider when deciding on the best course… EAs and PAs will often state that they don’t need formal training or qualifications, as they have been doing their job, successfully, for a long time. It’s natural to feel that, if you’re performing well, you don’t need to learn anything new, and wonder how attending a more formal training programme could benefit. ‘I don’t need a degree to be a PA’ - is no longer a strong argument I completely agree that EAs and PAs don’t necessarily need a university degree to do their job, but a Level 4 qualification, such as our Level 4 EA Diploma, is being increasingly asked for within the industry. Level 4 and above is formally recognised as higher education. The UK currently has a huge skills gap at Level 4. Higher education will cover the more advanced skills of strategic thinking, analysis and conceptual skills. These skills are now seen as the baseline standard for new-style EAs and PAs developing and proving you have the necessary skills is essential for futureproofing your role.

‘I don’t want to undertake a formal qualification’

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The UK currently has a huge skills gap at Level 4

If a formal qualification isn’t for you, then consider a certificated course. What does that mean? It means there is some regulation and accreditation offered by the training provider to prove their course is sound, and meets the standards required by industry. A certificated course is not the same as a CPD-accredited course; a CPD-accredited course simply means the learning load or number of hours is translated to CPD points, and generally 1 CPD point is equivalent to, say, 10 learning hours. So, it’s a bit like ‘banking’ your learning hours and collecting points along the way. ‘What else should I consider?’ Aside from a qualification or certificated programme, there are many other informal courses out there – but before you book, check and ask the following

questions: Is the course accredited or endorsed? What makes it ‘sound’? Who is the teacher? Are they qualified to teach or train? Does the course map to educational and industry standards? Is it on the Ofqual register? What do I get at the end of it? Here at Adam Fidler Academy, our courses map to educational and industry standards – we are pround to be a true Academy. Formal education gives you professional status, and that is key whether you’re a PA/EA, bricklayer or a hairdresser. Formal education has been seriously lacking in the PA/EA industry in the last 20 years – and that is one of the reasons why the role isn’t always viewed as being a ‘profession’. In a nutshell, choosing a ‘PA course’ is great, but a qualification or formal training programme is always going to benefit you, and your employer, longer-term. www.adamfidler.academy

BUSINESS CLASS

Make your meetings memorable We believe the right environment creates the right results. That’s why we’re proud to be able to offer you a variety of meeting spaces for a number of situations across all Daniel Thwaites hotels and inns. Whether you’re after a boardroom to finalise next year’s commercial strategy, a team building event, or a summer party, with Business Class, we’ve got you covered.

From our most northern property in Penrith to our most southern in Hampshire, you will be able to enjoy our superb hospitality in our hotels and inns across the country – always guaranteeing you a warm welcome from a friendly face.

Scan to view our brochure

We’re exhibiting at Confex on 28th and 29th February on stand SH4, you’ll find us in the Spa and Hotel Pavilion For more information please email fionadrewsmith@thwaites.co.uk danielthwaites.co.uk

WELLBEING

Spring into wellness: A guide to seasonal nutrition for your wellbeing As nature awakens from its winter slumber, so too can we rejuvenate our wellbeing by aligning our nutrition with the vibrant energy of spring. With flowers blooming and temperatures rising, our bodies crave fresh, nourishing foods that support vitality and balance. In this article, our wellness partner Be In Your Element’s very own Nutritionist and Holistic Health Expert, Hannah Carr, takes us on a journey to explore the principles of spring nutrition, unveiling the nutrients that can invigorate both body and mind… Spring feels like a natural time to begin new projects and be more active. However, we may also find ourselves suffering some health challenges at this time of year, these can include: • Headaches and migraines • Seasonal allergies • Eye problems such as styes, conjunctivitis or dark circles • Low energy and hormonal imbalance Our energy may be depleted as our body tries to heal and come back to homeostasis (a balanced state). The traditional Chinese medicine teaches us that this is related to the gallbladder, the liver and the eyes. So, when we hear that people face challenges in their health during spring, based around these areas, it doesn’t come as a surprise. LIVER AND GALLBLADDER ARE THE ORGANS ASSOCIATED WITH SPRING According to traditional Chinese and naturopathic medicine, liver and gallbladder are the organs we need to pay special attention to in spring. They play an important role in helping you break down food and convert it into energy so you can fully use the nutrients for energy and vibrant health. You can look to change your diet and support your gallbladder and liver by adding in sour foods, and also more raw foods. Ease off alcohol and add in drinks that support cleansing such as lemon water or dandelion coffee. Cook foods for less time to preserve the vital vitamins and eat a little lighter as the weather

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According to traditional Chinese and naturopathic medicine, liver and gallbladder are the organs we need to pay special attention to in spring.

gets warmer. Make a note of the foods in season and begin to add them to your shopping list. Notice the foods that contain plenty of water to help hydrate you. This is vital in flushing toxins from the liver and avoiding allergies. Although we may be taught that a rainbow of foods is best for us, according to traditional Chinese medicine you don’t need to eat them throughout a day, instead you eat different food groups in different seasons. Focus on green foods in spring – not solely, but make sure you’re getting an abundance of greens. They support

the gallbladder and liver at this particular time of year, helping you avoid digestion or allergic related symptoms and illness. As you savour the flavours of spring and embrace the nourishment it brings, remember that your wellbeing is an ongoing journey, intricately connected to the cycles of nature. So, as you step into spring, let your plate be a canvas for wellness, your fork a brush for vitality, and your palate a guide to mindful living. To learn more contact hello@yourelementevents.com

A UNIQUE PORTFOLIO OF INDUSTRY EVENTS, CREATING RELATIONSHIPS BETWEEN PAS, EVENT ORGANISERS AND THEIR INDUSTRY SUPPLIERS, VIA ONE-TO-ONE MEETINGS.

9th May 2024 Hilton London Canary Wharf

1st July 2024 Hilton London Canary Wharf

16th & 17th October 2024 Radisson Hotel & Conference Centre, London Heathrow

12th September 2024 Hilton London Canary Wharf

14th November 2024 Hilton London Canary Wharf

For more information about our events or advertising with PA Life, please contact Lucy Gallivan on 01992 374054 or l.gallivan@forumevents.co.uk

Find out more

HOW TO

Partnering with Your Executive: Unlocking the 10% CEO Within In today’s difficult and challenging business landscape the Executive Assistant role goes far beyond traditional administrative support; your role has emerged as a critical partner to an Executive, actively and positively influencing the trajectory of the C-Suite. In simple terms, your existence enhances the bottom line… Sarah Howson, Director and Founder of Strategic PA Recruitment, draws insights from the wisdom of a former CEO she worked successfully alongside. She has compiled advice specifically for you, Senior Assistants, who are there to propel successful leaders to be more efficient, more professional, and ultimately, more successful in their business journey... MASTER THE BASICS TO BUILD TRUST Begin by mastering the fundamentals - this is extremely important, especially at the beginning of a partnership. Seamlessly manage your Executive’s diary, decipher the purpose behind each meeting, and approach tasks strategically. These small victories in mastering the basics will lay the foundation for a strong and trusting partnership. Be curious and don’t be afraid to ask ‘why?’. HUMANISE YOUR APPROACH It is easy to forget that everyone is human, even the Executive you are working for. Forge a genuine connection by creating unconventional opportunities for interaction. Whether it’s joining the CEO at the tail end of a lunch meeting or catching a ride during investor meetings (both examples of what I used to do), the moments together you can make happen outside of your usual working environment humanise the relationship. Empathy and emotional intelligence (EQ) become your allies in fostering a stronger, more meaningful bond. ELEVATE COMMUNICATION Communication is the linchpin of success when it comes to a strong partnership. Failure to work out how to communicate together openly will not create an environment conducive to success. Facilitate open dialogue, encourage feedback, and structure one-on-one interactions thoughtfully.

Inquire about improvement areas and understand the challenges faced by your Executive’s direct reports. Your ability to discern pain points and present viable solutions demonstrates your commitment to advancing your Executive’s objectives. Executive Assistants can be phenomenal problem solvers. BE 10% CEO YOURSELF You’re not just an assistant; you’re a competent high performing strategic partner. Dive into the intricacies of the business, from marketing and sales to finance and research and development. Get to know competitors and build relationships with internal and external stakeholders. Actively seek opportunities to sit in on leadership meetings, ask to listen to crucial client calls, and

immerse yourself in the broader business landscape. Your deep involvement in understanding the business positions you as a seamless extension of your executive, enabling you to contribute at a strategic level. Always remember that you are integral partners steering the ship. Your adaptability, strategic insight, communication skills, and leadership qualities make you inherent to the success of your Executive. I will never forget these words from the CEO I worked alongside: “Embrace the 10% CEO mindset; it transforms your role into a strategic force significantly impacting the business.” As we celebrate those working alongside the C-Suite, remember that every thriving Executive has an EA who is 10% CEO. www.strategicparecruitment.com

INTERNATIONAL CONFEX

The event industry gets ready to meet at the International Confex Game-changing networking is on the horizon for attendees at International Confex 2024. Taking place on February 28th and 29th, this year’s event is set to offer more content than ever before, focusing on providing industry communities with unparalleled levels of support and opportunity. As the event industry rapidly evolves, International Confex 2024 positions itself at the forefront, delivering innovative solutions and dynamic networking platforms to meet the diverse and growing needs of event professionals… TAILORED NETWORKING OPPORTUNITIES Event communities strengthen where networking opportunities are rife! Take your networking destiny into your own hands by participating in the Confex Passport and on-site Speed Networking. Creating a unique way to connect with multiple brands exhibiting at the show even if you only have a few hours to spare! INNOVATIVE TECHNOLOGY SHOWCASES One highlight of International Confex 2024 is the focus on innovative technology. Event organisers will be able to experience the latest in event tech, including advanced registration systems, immersive virtual event platforms, and cutting-edge AV solutions. These technologies aim to streamline event management processes, offering more efficient and impactful ways to engage your audiences. Join the “Fresh Tech for Your Event” session taking place on the afternoon of 28 and 29 February 2024 to see speed pitches from the tech exhibitors.

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various topics critical to event organisers. From sustainable event practices to the latest trends in event marketing, these sessions are crafted to provide valuable insights and practical skills. Attendees can expect to leave with a wealth of actionable knowledge ready to work into their strategies.

EVENT SUSTAINABILITY SERIES Sustainability has been a key theme for the industry. In 2024, Confex has introduced the B-Corp Pavilion where attendees can connect with B-Corp EXPERT-LED WORKSHOPS AND Certified businesses ready to assist SEMINARS with making greener and more socially The conference will feature expertsustainable events. Coupled with the led workshops and seminars, covering pavilion, the nearby Sustainability Theatre will be hosting 2 days of live Save yourself days of online enquiries content to ensure the events and with suppliers and venues, by conferencing connecting with the industry’s best industry is on-site on February 28th & 29th. equipped to make

decisions that can help design events with purpose. SESSIONS INCLUDE: “B a Better Business”, “The Supply Chain – Sustainability Saboteur or Supporter” and “Navigating Tight Timelines and Budgets Cuts with Holistic Strategies”. WHY ATTEND? Once again, the events industry is in motion, rapidly evolving to function within the age of budget cuts, delegate demands, calls for diverse representation and so much more. International Confex 2024 will offer a unique blend of learning, networking, and business development opportunities, all under one roof. Save yourself days of online enquiries with suppliers and venues, by connecting with the industry’s best onsite on February 28th and 29th. Register to attend www.internationalconfex.com/2024-registration

HOW TO

Becoming a B-Corp: 10 steps to upping your sustainability game Embarking on the journey to B-Corp certification for an SME is like setting sail towards a more sustainable and ethical business horizon. We asked Jane Campbell, who captains the B-Corp process at game development studio ustwo games, to outline the key steps of the journey… KNOW WHERE YOU’RE GOING: Get familiar with what B-Corp certification really means – take a look at their website, what other companies are doing, and if you think you will fit in. At ustwo games, we like to think of it as a badge of honour for businesses committed to social and environmental excellence. FIND YOUR TEAM: Going this alone will be really hard – so look around and build up a team of other passionate people in your company. Chat with your leadership and other key team members about why becoming a B-Corp is a good idea for your business. HAVE A 360 VIEW: You need to think three dimensionally to succeed. We found the B Impact Assessment (BIA) is a great way to get started. It’s a free, online tool that measures your company’s impact on workers, the community, the environment, and customers. It helped us find out where we needed to get better. ESTABLISH YOUR NEXT STEPS: Based on your BIA results, create an action plan. Look at areas where you’re doing well and areas where you can improve. This can be all sorts – for instance, new policy changes, new environmental initiatives, or better community engagement strategies. START YOUR JOURNEY: Start implementing your action plan. This might involve changing suppliers to more sustainable options, implementing new HR policies, or improving your environmental footprint. Document all the changes and improvements

you make – you’ll need these for the certification process later!

community. It’s a big deal, and it’s worth shouting about – we do!

NAVIGATE THE B IMPACT ASSESSMENT: With your improvements in place, revisit the B Impact Assessment. Complete it with all the new and improved practices you’ve put in place. Remember, you need at least 80 out of 200 points to pass.

STAY THE COURSE: Remember, B-Corp certification isn’t a one-time reward. It’s a commitment to doing better, for people and planet, forever. You’ll need to recertify at regular periods, showing that you’re maintaining those high standards and making even more positive impacts.

SUBMIT AND VERIFY: After completing the BIA, it’s time to submit your application for certification. This is where your documentation comes in handy. CELEBRATE AND COMMUNICATE: Once you’re certified, it’s time to celebrate this fantastic achievement with your team. Don’t forget to share the news with your customers, suppliers, and

ENJOY THE JOURNEY: Finally, enjoy the journey! Embracing the B-Corp ethos is a rewarding experience that can transform not just your business, but also your impact on the world. It’s a chance to be part of a movement that’s shaping a brighter, more sustainable future for all. Find out more at www.bcorporation.uk

SUSTAINABILITY

Sustainable Venues on the Great Yorkshire Showground Sustainability is firmly at the top of the agenda on the Great Yorkshire Showground and their green credentials are growing year by year. None of the waste is sent to landfill, it is either recycled or converted back into energy. Toilet doors in two of the businesses are made from recycled plastic bottles and the on-site catering services only use recycled food packaging, wooden cutlery, and paper straws… Alongside these sustainable working practices, both the Yorkshire Event Centre and its sister venue, Pavilions of Harrogate, have reduced their onsite grid energy usage by installing 960 large solar panels across the site while LED lighting is used for all internal and external lighting. Yorkshire Event Centre (YEC) and Pavilions of Harrogate are both awardwinning event venues on the Great Yorkshire Showground, Harrogate, North Yorkshire. Set in stunning Yorkshire countryside with great transport links. The 250-acre showground benefits from enchanting woodlands, a picturesque White Pavilion bandstand, an awardwinning farm shop and thousands of free car parking spaces making both venues ideal locations for any occasion. The YEC recently underwent a multimillion-pound refurbishment and is now one of the largest sustainable event spaces in the North. Meanwhile, Pavilions of Harrogate is a 13-room, awardwinning event space which can cater for a diverse range of smaller events, from glittering awards dinners to exhibitions and conferences. These two iconic Yorkshire venues have hosted several sustainable events, most notably, the Fully Charged

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The YEC recently underwent a multimillion-pound refurbishment and is now one of the largest sustainable event spaces in the North

Live in May 2023 - the global event, promoting clean energy and electric vehicles, attracted over 10,000 visitors over its three show days. A new Events Director, Richard Moorhouse, has been promoted to head up these prestigious venues. Richard has held the Venue Manager position of the Yorkshire Event Centre for the past 12 years. Richard said: “We have had a hugely successful year at the Yorkshire Event Centre. This has included hosting the launch of Fully Charged North and the

Great Holiday Home Show in addition to our established events calendar. Pavilions of Harrogate hosted over 350 events during 2023 and bookings for 2024 are looking strong. It is a privilege to lead such a fantastic and passionate team, and I am looking forward to building on successful foundations to create more business opportunities while retaining our regular events and taking the venues to the next level.” All the profits are invested to fund the charitable work of the Yorkshire Agricultural Society, a registered charity helping to develop an environment where farming, food and the countryside thrives and grows. Booking your event at either venue supports Yorkshire’s agricultural communities. For more information on event bookings call our team today on 01423 544 544, or to see more of the stunning venues please visit www.pavilionsofharrogate. co.uk or www.eventcentre. co.uk

HOW TO

Enhance your digital skills for a competitive edge Staying on top of the latest tech trends by continuously developing new skills can give Assistants a significant competitive edge. Here Dakota Murphey, a freelance writer on workplace culture and career development, discusses how to develop your digital toolkit… ASSESS YOUR CURRENT LEVEL Before creating your learning plan, it is important to honestly assess your existing digital strengths and weaknesses. Look at frameworks like the Department of Education’s Digital Literacy Framework which outlines key competencies such as data literacy, communication, social awareness and more, and score yourself in each area. You should also consider taking online quizzes to test your proficiency with major platforms and tools. ADAPT TO DIFFERENT ITERATIONS OF SOFTWARE New technologies and updates to existing software emerge constantly, and it’s essential to learn how to use new tools as soon as they become prevalent in your industry. Set aside regular time for research and sign up for release notifications, industry newsletters and refresher courses. From understanding how to leverage GA4’s enhanced capabilities to learning how to prompt generative AI, such as ChatGPT, for great content. Be sure to also look at the latest trends in event and travel management platforms that will make your job easier, as well as photo editing software for stand-out videos for TikTok and other social platforms. And if you are not on TikTok yet it’s probably worth joining. DEDICATE REGULAR TIME TO PERSONAL DEVELOPMENT Since skills gaps are constantly widening, it is also crucial to maintain consistency in your personal development. Conferences, webinars and other industry events provide invaluable opportunities to stay on top of the latest technologies and best practices. However, most importantly, you need to dedicate time each week to proactively building your technical skills and knowledge.

Seek out cutting-edge courses relevant in your industry, sign up for online training courses in new tools as soon as possible, and make continuous learning part of your regular development time. Taking a proactive approach is crucial, to ensure you don’t fall behind. APPLY YOUR SKILLS Learning emerging technologies is useless unless you actually put those skills into practice. Look for opportunities to apply your digital knowledge to your work, to ensure you remember what you’ve learnt and actively practise your skills. The more you implement what you learn, the more adept you will become. The goal is not just digital literacy but digital fluency, where applying emerging technology comes naturally.

Boosting your digital literacy and technical abilities is no longer optional for succeeding in our careers – it is essential. In today’s increasingly competitive, automated and digitised workplace, you must make continuous learning and skill enhancement a top priority.

For more information about the sources I mentioned please visit: www.gov.uk/government/publications/ essential-digital-skills-framework/ www.artemis.marketing/blog/ transitioning-from-ua-to-ga4-whatbusinesses-need-to-know/ www.ProPrompter.com www.animoto.com

The King's Wardrobe. Let us introduce you to the latest edition to Native Aparthotels, Kings Wardrobe. Nestled in the heart of St Paul’s, this stunning property is currently undergoing a restoration to bring it back to its regal glory. As part of the renovation, two brand new “concept apartments” have been created & are available to book. These beautifully designed apartments offer a unique & luxurious stay, with all the modern amenities you could need. Native King’s Wardrobe also offers Counter a neighborhood social space, serving breakfasts, salads & sandwiches, by day. By night join us for natural wines to sip & savour with small plates or be entertained by our cultural programming.

Get 15% Off Rooms & Counter* when use promo code PALIFE24 Stay with us & tell us what you think. To arrange a site visit please contact: sales@nativeplaces.com +44 7929 720 195 / +44 7733 111 752

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*COUNTER OPENS FROM SPRING 2024

Dee Farrell

Personal Assistant and Project Management Coordinator The Walt Disney Company Europe, Middle East & Africa Dee Farrell was born and raised in Sarajevo where she was a small business owner. Several years of living in multiple countries followed before she arrived in the UK with her family in 2010. She has worked as an administrative professional in several countries and industries including education, retail, and the past eight years at The Walt Disney Company. Her current PA role is at the office of the two Vice Presidents, and she also works as a Project Coordinator with the Global Business Projects and Programmes teams. She is a Fellow Member of The Institute of Administrative Management (FInstAM), and has a Bachelor’s Degree in Education... Which important life and career choices and milestones have led to your current role? I got my first PA role when I lived in Alexandria, Egypt. It was a part-time role working for a C-level executive at an online retailer. That gave me a flavour of the importance of the role in terms of communication, developing trust, and working closely with senior executives. I have absolutely loved my career ever since and have not looked back. What’s it like working at Disney and what do you enjoy most about your current role? Disney is a great company to work for. The best part has been visiting the parks and resorts and to go on a Disney Cruise around the Caribbean. The most rewarding aspect about my role is working closely with two Vice Presidents with whom I have a great relationship, as I do with the other cast members too - as Disney employees are referred to. It is also important to have varied and engaging day-to-day responsibilities. After completing PRINCE2 course in Project Management, I was asked to join the Global Business Projects and Programmes Teams. It’s given me an opportunity to engage with cast members from other departments and collaborate on different projects. What tech and tools are most invaluable in your job?

Video conferencing platforms Skype, Zoom and Microsoft Teams for virtual meetings and collaboration are now indispensable. As a team, we use many messaging apps like Slack and Teams for quick and efficient communication, and SharePoints for document sharing. I also find Last Pass for secure password management and AI tools such as Rytr and ChatGPT, very useful as writing assistant tools. What in your opinion makes a great Assistant today and how can the role be futureproofed? The role of an Assistant has evolved hugely. Today’s Assistants are proactive problem solvers who anticipate the needs of their Execs before they even arise. Depending on the Executive’s needs and the industry they operate in, the Assistant role can take on different career paths, e.g. change management that oversees operational aspects of business transformation, compliance-focused Assistants – relevant in highly regulated industries, or start-up Assistants – with many responsibilities including HR, marketing, fundraising, and a need to adapt to the startup’s rapidly evolving needs. We must embrace technology and stay up-to-date with the latest tools and trends. This includes mastering digital collaboration platforms, learning about AI-powered assistants, and leveraging automation to streamline tasks. By embracing technology as an ally rather than a threat, Assistants can

“Dee, my personal assistant, is an absolute game-changer. Her impeccable organisation, unwavering dedication, and seamless multitasking have brought a new level of efficiency and balance to my work. Invaluable!” – Enda Kelly, VP elevate their value by focusing on higher-level strategic initiatives. One way to demonstrate your expertise in tech and AI is through certifications and qualifications. These credentials not only validate your knowledge but also showcase your commitment to continuous learning and professional growth. Furthermore, certifications provide tangible proof of your capabilities, giving employers confidence in your abilities. As technology is constantly advancing, staying up-to-date with the latest trends is crucial for career success. Emotional intelligence is also important for a great Assistant. Building strong relationships with executives and colleagues alike fosters trust and enables effective collaboration. What do you find most challenging in working as a Personal Assistant? The role of the Assistant is, by its very nature, a lonely one; sandwiched between staff and management and not quite belonging in either camp. Entrusted with board secrets and seen as the eyes and ears of the management team, you often have nobody else in the same position within an organisation with whom you can develop a close affinity. It’s no wonder the position can engender isolation, which has been exacerbated over the past few years by remote working, and the challenge of rarely having the whole team in the office at the same time. It is vital that we all have an outlet for our day-to-day concerns, no matter how inconsequential they may seem. Communication, connection and support of other Assistants within the Disney network are vital to our wellbeing at work, and applies to all whether you identify as an introvert or extrovert. One of the best ways of joining in is through professional organisations such as the PA Life Club network, or shared activities such as workshops, buddy programmes, and social events. What would be your top advice for a newbie wanting to enter the Assistant profession? Being an Assistant is an extraordinary career and increasingly we are becoming important key players in organisations. Becoming an Assistant requires a blend of education, hands-on experience, and strategic thinking. The Assistant role is evolving with the integration of technology, data analytics, and globalised economies. For those with the ambition and the right skill set, it can be a fulfilling and influential career. Who do you admire and why? If I had to choose one person, I’d go with Novak Djokovic. I

PA PROFILE

admire his work ethic and the work he does with his foundation aiming to give every child in Serbia a quality preschool education. He stands by his principles no matter what he faces and he uses obstacles as fuel and motivation. What’s the best advice you’ve been given? Embrace change, stay curious, and never stop learning - this is how you futureproof your role as a truly exceptional Assistant! Are you involved in any special projects, either at work or during your free time, that you are particularly passionate about? I volunteer in various community projects, one is the Rise Against Hunger event where we pack meals for children living in poverty. Volunteerism is a central part of the culture at Disney and at the heart of our community engagement efforts. We support seriously ill children and those closest to them. What are your favourite things to do and places to visit in London? And what are your go-to places when booking your executives for a business lunch or dinner in London? I enjoy ballroom dancing and attend regular weekly lessons with my husband. We also enjoy fine dining and theatre shows and we are frequent visitors to the Royal Albert Hall. For business lunches and dinners, we mostly book restaurants in West London such as Sam’s Riverside or The Gate, for more central location, it’s often one of the The Ivy restaurants. And to finish with a very important question: What are your favourite Disney movies and who’s your favourite Disney character? My favourite character is Cinderella – known for her kindness. I enjoy so many Disney movies - Maleficent and Beauty and the Beast are some of my favourites, but I am also looking forward to the new film releases exclusive to Disney+. ”The views and opinions expressed here are Dee’s own and do not necessarily represent those of The Walt Disney Company.

Two inspiring venues, one beautiful location

22 All profits help fund the charitable work of the Yorkshire Agricultural Society, a registered charity helping to develop an environment where farming, food and the countryside thrives and grows. Yorkshire Event Centre Ltd, Registered in England No. 2589617. A wholly owned subsidiary of Yorkshire Agricultural Society, Company Registration No 01666751, Registered Charity No 513238

Yorkshire Event Centre and Pavilions of Harrogate are award-winning Yorkshire venues

• Sustainable and versatile event spaces

• Situated on the iconic 250-acre Great Yorkshire Showground • Accommodate over 3,000 delegates across two superb venues • Complimentary parking for over 2,000 cars

Call our sales team today on 01423 544 544 or visit eventcentre.co.uk and pavilionsofharrogate.co.uk

BUSINESS TRAVEL

The demand for business travel is back! The landscape of business travel is transforming, reflecting changes in the global economy, workforce diversity, and a shift towards sustainability and traveller wellbeing. Travel is also becoming more global, inclusive, and technology-driven. We are also seeing more ROI-focused trips getting budget approval easier than relationship-building travel. In this increasingly complex landscape it’s advisable to turn to experts for advice, travel management and achieve cost savings. Over the next pages we feature business travel experts who can accommodate your companies’ travel needs, whatever they might be… >>> TRAVEL COUNSELLORS Travel Counsellors stand for business travel built on care. As an EA or PA, we know you’re an expert in taking care of people around you. But what definition springs to your mind when you think of ‘care’? You might be surprised that within the context of business travel, it often refers to compliance, duty of care programmes, and traveller tracking. Here at Travel Counsellors for Business, we make sure that the level of care you show to your senior leaders is

>>> GLOBAL TRAVEL MANAGEMENT Global Travel Management - the Surrey-based business travel management company - has set out a series of features, specifically designed for Personal Assistants and Virtual Assistants. These include an opportunity for PAs to earn financial rewards when using the company’s services. Sales Director Paul Baker explained: “We are pleased to be working with several large corporate clients around the UK, handling all aspects of

exactly what they experience every time they need to travel for work. That’s why we’re on a mission to move beyond duty and redefine care in business travel. After all, a truly bespoke service is exactly what your business leaders deserve. Their travel requirements are our genuine concern and priority. When you choose Travel Counsellors for Business, you’ll have a dedicated Travel Counsellor at your service. They’ll take care of everything, from sourcing and booking the perfect flights and hotels, to handling all the admin.

They will be there 24/7 to resolve any issues along the way. Discover a new level of care in business travel. Visit

www.business. travelcounsellors.com or contact us on 0161 464 5350 or businesstravel@ travelcounsellors.com

their business travel needs simply and efficiently. Travel is often booked by PAs and we have taken steps to make our services particularly useful to them, saving valuable time. Our online booking tool is favoured by PAs who find it a great help when booking travel. We also have a team of travel consultants ready to help anyone needing assistance and advice with more complex requirements or difficult itineraries”. Global Travel Management was set up in 1997 and it has since developed a range of cutting-edge, user-friendly

tools to make the whole process of business travel management smoother and simpler from start to finish. And, as Paul explains, Global Travel Management now gives PAs the chance to earn while making bookings. “At the PA Show in February, we will be revealing a new service, which will enable PAs to be

rewarded when they book flights with Global Travel Management”. Visit www.gtm.uk.com for more information.

BUSINESS TRAVEL

A PA’s Guide to Sustainable Business Travel In an era when environmental consciousness is at the forefront of global concerns, PAs play a crucial role in promoting sustainable practices, especially when it comes to business travel. Helen Cannon, Founder and CEO of ISON Travel, explains how PAs can lead the change in making business travel more eco-friendly and socially responsible… THE SUSTAINABLE MINDSET Sustainable business travel starts with a mindset shift and PAs are in a unique position to encourage their executives to prioritise eco-friendly options when planning trips. From selecting greencertified hotels to promoting the use of public transportation or electric vehicles, every decision counts. Encourage a culture where sustainable choices become second nature by sharing success stories of businesses, (and colleagues), making a difference. MINDFUL CHOICES One of the cornerstones of sustainable business travel is the conscious selection of transportation methods. Opting for eco-friendly modes like trains or electric vehicles not only reduces carbon footprints but also aligns with the global push towards cleaner energy alternatives. Airlines are increasingly investing in sustainable aviation fuel so look out for options to participate in these programmes when booking flights. For unavoidable travel, PAs can use a Travel Management Company who will provide the carbon emissions of flight and accommodation options alongside

the price and schedule information. Providing this information to travellers at the point of booking will help influence them towards the more sustainable options. PAs can also influence travellers to think more purposefully and optimise their travel schedules to minimise the number of trips they take. Encourage them to consider combining multiple meetings or appointments within a single trip to reduce the need for frequent travel.

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MEASURING IMPACT Implementing sustainable practices is not enough; monitoring and measuring the impact is essential. Work with your Travel Management Company who provide reports that can track and measure your environmental impact from business travel. This data can be used to set benchmarks, identify areas for improvement, and showcase the positive contributions made by the organisation.

PAs can also influence travellers to think more purposefully and optimise their travel schedules to minimise the number of trips they take.

SMART TRAVEL POLICIES Encourage your company to develop a sustainable travel policy which provides guidelines on choosing eco-friendly business travel options. Use a travel management company who can provide these options and keep you abreast of developments from airlines and other travel related suppliers.

OFFSETTING CARBON FOOTPRINT Once you have the data and have calculated your carbon footprint, your company can participate in a carbon offset programme enabling you to invest in environmentally friendly projects. Visit www.isontravel.com for further information.

BUSINESS TRAVEL

>>> BUSINESS DIRECT As any business knows, to make money you need to save money. Erroneous expenditure is the enemy of the balance sheet! And Business Direct from SWR is here to help with your company’s travel policy when it comes to booking rail journeys. From Lands End to John O’Groats – or rather Penzance to Wick where the actual nearest stations are – Business Direct can do it for you. And do it for free. Business Direct is a real time booking platform that is packed with features to make your life easier and to save your business money. Unlike other platforms Business Direct allows anyone to collect tickets from a station with a onetime use

code, so no need to let the company credit card out of your sight. When it comes to choosing the travel policy that suits your businesses requirements Business Direct can be tailored to your needs. You can grant the ability to use

1st class services on journeys over certain number of hours, and highlight the cheapest fare. And when using the Business Direct tool all transactions are within a thorough reporting tool that is just two clicks away, so no need to process rail expenses

– saving time and money. For more information on Business Direct visit our website www. southwesternrailway.com/ train-tickets/businesstravel or email us at businessdirect@swrailway. com

Travel, or to put towards future charter flights with us. Equinox Charter, proud Air Charter Association members, offer the following services under the same Equinox umbrella:

- Global Private Jet and Helicopter Charter - Large & Small Group Travel - Scheduled Airline Travel - Luxury Ground Transportation - Hotel and Luxury Villa Rental

- Concierge Services Find out more at www. equinox-charter.com or email sales@equinox-charter. com and don’t forget to ask us about our rewards programme, Beyond!

>>> EQUINOX CHARTER Equinox Charter is proud to be one of Europe’s only ARGUS certified charter organisations, the private aviation industry’s most respected mark for safety and service. Providing unparalleled aviation experience alongside creative private jet solutions for your corporate clientele, we work with a select range of trusted operators worldwide, offering only the safest and most reliable aircraft available for charter. Our clients are the most important pillar of our business and our new and exclusive Beyond by Equinox reward programme, is the perfect way of saying thank you. Monetary credits can be earnt on any charter with us, for you to spend personally on your own commercial travel or hotel stays via our sister company Equinox

OUTDOOR VENUES & SUMMER PARTIES

Embracing the outdoors for unforgettable events and summer parties With spring and summer just around the corner, the allure of outdoor events is stronger than ever. Outdoor setting can offer a refreshing departure from indoor venues, and a more relaxed and vibrant atmosphere for networking and celebrations. From lush gardens to picturesque rooftop decks, these alfresco venues provide a captivating backdrop that elevates the overall experience for guests… Outdoor venues also offer ample space for creativity and customisation, allowing businesses to tailor every aspect of their event to suit their brand identity and the attendees. Whether treating your clients or teams to an elegant soirée or a teambuilding day, the versatility of outdoor spaces ensures that every occasion is memorable and impactful. Additionally, the abundance of natural light and fresh air enhances attendee wellbeing, promoting engagement, and

ultimately productivity too. Embracing outdoor venues for summer parties allows us to depart from the ordinary and create unforgettable moments that leave a lasting impression on clients and colleagues alike. So, step outside and seize the opportunities available under the open sky with our selection of these fantastic venues: Church House, Westminster; Langdale Chase Hotel, The Lake District and South Bank Venues in London.

>>> SOUTH BANK VENUES

Theatre, Southbank Centre and BFI, England’s iconic New Year fireworks display, red carpet premieres and the BAFTAs, it’s South Bank that takes centre stage for some of the biggest events in the city. So where better to host yours? Go beyond the conventional with spaces in converted railway arches, take to the skies with stunning rooftop suites, make an impact in world-famous auditoria, soak up the luxury in some of London’s finest hotels, or visit one of the many attractions and fun

South Bank is a stunning riverside stretch in central London brimming with unique venues that will make any event memorable, from meetings and conferences through to summer parties and teambuilding. Since the Festival of Britain in 1951, South Bank has been at the epicentre of events and culture in London. Home to some of the UK’s most popular tourist attractions including the London Eye, world-renowned cultural institutions The National

pop-ups for some alternative social teambuilding. With everything you need in one handy location, all in walking distance within a traffic-free district, you can keep your costs down from

travelling from venue to venue. Explore our online directory to find your ideal space. www.southbankvenues. london

30 A SPACE TO INSPIRE

31 Award Ceremonies - Summer Parties Conferences - Christmas Parties & more! 020 7390 1590 sales@churchhouseconf.co.uk

OUTDOOR VENUES & SUMMER PARTIES

>>> CHURCH HOUSE, WESTMINSTER Set in the heart of London; Church House, Westminster provides the perfect backdrop for joyous gatherings and spirited celebrations. Nestled in the heart of this historic district, Church House effortlessly marries tradition with modern facilities, creating an idyllic setting for unforgettable summer parties. The lush green gardens of Dean’s Yard surrounding Church House provide a serene escape from the bustling city, offering the perfect setting to enjoy al fresco summer events and delicious catering options to go with it – provided by our inhouse caterers Searcys. The grandeur of the architecture at Church House, Westminster is

>>> LANGDALE CHASE HOTEL An inspiration for artists, authors and poets for centuries, the Lake District has some of the finest scenery and vistas in the country and is a cultural haven for those wishing to get away from it all. Standing on the shores of

steeped in centuries of history and imparts a sense of timelessness to all manner of festivities. It creates a unique setting that blends English heritage with worldclass facilities and production capabilities.

Our spacious interiors and versatile event spaces cater to a spectrum of celebrations, from intimate gatherings to larger formats that require multiple layouts or spaces. For an unforgettable summer event Church House,

Westminster is a Place to Inspire.

Lake Windermere, Langdale Chase Hotel has been welcoming visitors since 1891. Following a careful and sensitive restoration, you can discover a new era of laid-back luxury and style. Do as much as you wish, or kick back and fine tune the art of doing absolutely nothing. Langdale Chase is an amazing place to share with

friends, family, or colleagues. The hotel has some great spots for meetings, teambuilding activities, private dining, or gatherings. Langdale Chase Hotel welcomes smaller groups of up to 18 people in the heart of the Main House, featuring real fires and large bay windows overlooking the lake. The garden and terraces are

open all year-round for your enjoyment and connect you with the lake for teambuilding activities, including paddleboarding, sailing and wild swimming. Fast trains from London take just over three hours. Find out more via www.langdalechase.co.uk or call 01539 432201 to speak to one of the team.

Visit www. churchhouseconf.co.uk for further details or email sales@churchhouseconf. co.uk or call: 0207 390 1590

YOUR EVENT ON LONDON’S CENTRE STAGE. SOUTH BANK.

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From the Festival of Britain in 1951, right through to the BAFTAs in 2023 – join the list of iconic events that have been hosted in South Bank. Our extensive portfolio of venues has something for every kind of event, whether it’s an important meeting in central London, a conference, al fresco summer party, teambuilding, or a grand gala dinner, you’ll find a space that’s perfect for your needs.

Explore our venue directory at southbankvenues.london

Summer Edition

Find out more

LONDON SUMMER EVENT SHOW

Celebrating a decade of the London Summer Event Show! The London Summer Event Show, organised by boutique London event management agency Story Events, is an award-winning exhibition, bringing together the UK’s top venues and event suppliers with London’s leading agencies and corporate event buyers. This year the Show reaches a significant milestone and will mark its 10th anniversary with a dazzling celebration and we would love for you to join us on Wednesday 21st February 2024 at the iconic, artdeco Freemasons’ Hall, WC2 for our Corporate Buyers’ Day… Over the years, the London Summer Event Show (alongside its sister Show, the London Christmas Party Show) has nearly doubled in size and has been championing the summer (and Christmas) events market, whilst keeping the boutique and fun essence of the Show alive. The last decade has been a journey filled with hard work, creativity, industry networking, inspiring seminars, a fair few Hawaiian shirts and of course, some weird and wonderful summer themes! The 2024 Show will celebrate all of these successes in a way that’s both memorable and fitting for a Show that sparkles. Rosalind Shelley, Show Director commented, “We are delighted to be celebrating 10 years of the Shows and we are so proud of everything we have achieved over the past decade. We have loved working with all of our fantastic sponsors and exhibitors, showcasing the very best of our wonderful industry. The future holds so many exciting possibilities and the team can’t wait to show everyone what we have in store! See you all in February”. Step inside the beautifully decadent Freemasons’ Hall, don your sparkliest

outfit and get ready to celebrate in style at this year’s ‘Glitter Gala’ themed, 10th anniversary edition of the London Summer Event Show. The Show is a must attend for event agents and corporate event buyers looking to gain inspiration for not only their summer events, but their entire events calendar. There are already over 90 amazing exhibitors signed up and excited to meet you all, including; Amber Lakes, BAFTA, Bubba Oasis, Crazy Bear Group, Experience Platform, Hire Frequencies,

Luminaire Events, Magic Mike London, Mama Shelter Group and so many more. So, register now to secure your complimentary ticket and get ready for an unforgettable Show filled with event inspiration, networking, an abundance of delicious complimentary food and drink and many surprises that will be revealed along the way! Corporate event buyers can apply for complimentary tickets at www.londonsummereventsshow.com

TEAM-BUILDING

Building success together: embracing team-building benefits and trends In the dynamic landscape of today’s corporate world, the significance of fostering a cohesive and motivated workforce cannot be overstated. Team-building events have emerged as a powerful tool for businesses to enhance collaboration, boost morale, and drive productivity. As we navigate the ever-evolving business terrain, several trends in team-building are gaining prominence. Venues, such as Center Parcs – featured on our cover – are equipped to provide the best environment for great days out with the team. We also introduce you to Onigo, who design and deliver playful experiences that bring colleagues together, build teams and boost happiness.… One notable trend is the shift towards experiential activities that promote both personal and professional growth. Companies are increasingly recognising the value of immersive challenges, such as outdoor adventures and problem-solving activities, to build resilience, communication, and trust among team members. Virtual team-building activities have also surged in popularity, offering flexibility for remote or dispersed teams. The benefits of teambuilding events extend far beyond a day of fun. Enhanced communication,

improved problem-solving skills, and increased employee engagement are just a few of the positive outcomes. Companies investing in team building often witness heightened creativity, stronger collaboration, and a more positive workplace culture. In an era where talent retention and employee satisfaction are critical to success, team-building events are becoming a strategic imperative. Businesses that prioritise these activities not only invest in their employees’ well-being but also lay the foundation for a resilient and high-performing organisation.

Embracing these trends in team building is not just a choice; it’s a proactive step towards unlocking the full potential of a unified and

motivated workforce. After all, success is not just about the individual efforts; it’s about building success together.

>>> ONIGO

and virtually. Our range of fully facilitated experiences combine clever twists and cryptic puzzles with advanced gamification techniques to motivate engagement, create connection and encourage collaboration. Our hassle-free booking and superstar hosts keep it simple, yet special. So, whether you’d be taking on our pop-up escape room in your office or meeting venue, or embarking on a murder mystery adventure

game in Hyde Park, or even joining your team online to pull off the heist of the century – you’re guaranteed a 5* Excellent experience (according to Trustpilot)

which the whole team will enjoy. To find out more about Onigo’s range of team building activities, visit www.playonigo.com

At Onigo, we like to call ourselves: ‘The people who do team building, without the cringe…’ We design and deliver playful experiences that bring colleagues together, build teams and boost happiness – maximising the fun along the way. Our superpower is the ability to cleverly create, and seamlessly deliver, fun and different team building games – indoors, outdoors

DISCOVER SHERWOOD FOREST The multi-million pound transformation of The Venue, our conferences and events space at Sherwood Forest, is now complete and we can’t wait to welcome you and your delegates to the forest.

300 ACRES OF FOREST

900

HUNDREDS OF TEAM BUILDING ACTIVITIES

LUXURY LODGES

UP TO

550

AWA R D W I N N I N G A Q U A S A N A S PA

RANGE OF ONSITE RESTAURANTS

DELEGATES

centerparcs_events Center Parcs Conferences and Events

www.centerparcsevents.co.uk centerparcs.events@centerparcs.co.uk 03448 267715

THE PA SHOW

PA Life hosts partners at its biggest ever stand at The PA Show PA Life and our partners are looking forward to welcoming you to our biggest ever stand at The PA Show ExCeL London on February 28th and 29th. Our stand – B22P - will be a hub of activity for executive support professionals. We are all eager to meet Assistants to discuss how we can best support your business requirements, particularly for meetings and events, business dining, sourcing hotels, team-building and more... We hope to see a great number of our readers at the Show, together with a strong attendance from our 950 PA Life Club members. MEET THE PA LIFE TEAM AND OUR PARTNERS ON STAND B22P ALL STAR LANES: Four London venues with retro bowling lanes, luxury karaoke booths, cocktail bars and restaurants. BW HOTELS: Hotel meeting rooms that inspire and delight in over 260 locations across Great Britain. CENTER PARCS: Sherwood Forest and Woburn Forest locations, in the heart of 400 acres of natural woodland, offer event facilities, team-building activities, plus luxury lodges and apartments. CORRIGAN COLLECTION: Awardwinning restaurants, bars and event spaces in the UK and Ireland, from Michelin Star chef Richard Corrigan. CRIEFF HYDRO: With eight hotels across Scotland - ideal for dynamic events, meetings and team building sessions. EUROSTAR INTERNATIONAL: The greener way to travel to Europe. Enjoy business travel with flexible tickets, a dedicated lounge and first-class comfort. EVOLUTION INTERNATIONAL: Unforgettable experiences that motivate, inspire, engage and inform, worldwide. GIFTROUND: Joint gifts made easy with hassle-free online group collections for colleagues and friends.

GRAVITY: Energy, excitement and enjoyment with fun activities including e-karting, street golf and bowling, plus great food and drinks for refuelling.

TOCA SOCIAL: The world’s first interactive football and dining experience; London’s O2 and Birmingham Bullring locations.

ARORA GROUP: The Arora Collection has 12 hotels in key destinations: Central London, Windsor, Heathrow, Gatwick, Stansted and Luton.

VALOR: A full-service hospitality acquisition, development and management company for independent hotels and resorts around the world.

NH HOTELS: Eight brands from midscale to luxury and over 2,800 meeting spaces to suit your needs.

1 WIMPOLE STREET: The perfect blend of traditional and modern surroundings, based within the home of the Royal Society of Medicine in central London.

SIP ‘N’ SWIG: Mobile bar hire for any event, comes with quality products accompanied with professional and friendly staff. THE JOCKEY CLUB: Known for world class horse racing, its venues offer versatility and flexibility for conferences and events throughout the UK.

Assistants can visit for FREE. For 10% off your Conference Pass, quote PALIFE10 when booking here: www.thepashow.com

Let’s do

Meetings & Events

DISCOVER A WORLD OF SEAMLESS EVENT PLANNING AT OUR NEW MEETINGS AND EVENTS WEBSITE!

Here’s what you can expect from our new dedicated meetings and events website: • Explore essential information on all 34 of our UK hotels, including meetings and events fact sheets, capacity charts and floor plans, and an image gallery. • Navigate our website on any device, ensuring convenience and accessibility wherever you are. • Use our enquiry forms to contact the relevant team members for a smooth and efficient customer journey.

SCAN HERE letsdomeetingsandevents.com

Your secret weapon to successful events

J08123 PA Show Half Page Advert.indd 1

26/01/2024 13:53

begins with finding the perfect venue.

In the fast-paced world of events, experience matters. With over 20 years history of supporting clients by finding new, exciting venues for their events across the UK, Europe and the rest of the world, we have the experience that matters to you. We work in partnership with you to save time and money and help you discover that perfect venue, whether your event is large or small, wherever in the world you are heading. We source unusual and exciting locations and venues for meetings, conferences, award shows and incentive programmes. What’s more, our venue finding service is entirely free! Whether you keep us secret or not, we could be the key to your next event. Visiting the PA Show? Pop by and see us on the PA Life stand.

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THE PA SHOW

THE PA SHOW Showcasing Excellence: The PA Show ExCeL 2024 Embark on a Journey of Professional Empowerment at The PA Show ExCeL 2024 (February 28th & 29th). As the curtains rise for The PA Show 2024, Personal Assistants, Executive Assistants, Virtual Assistants and Office Managers are set to experience an extraordinary confluence of learning, networking, and growth. This flagship event, tailored explicitly for executive support professionals, has been meticulously designed to offer a platform for knowledge exchange, skill enhancement, and invaluable connections.

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Whether you’re new to your role or a seasoned professional, the sessions provide tailored education, offering real, career-enhancing takeaways. Each conference session is a step towards improved knowledge, refined skills, and a network of invaluable contacts. 2. HANDPICKED PREMIUM SUPPLIERS: YOUR GATEWAY TO EXCELLENCE The event is not just about learning; it’s about sourcing the best for your professional arsenal. The PA Show has meticulously handpicked leading suppliers offering products and services crucial for executive support professionals. From top hotels, restaurants, and corporate gifts to travel agents and venue-finding services, the event ensures you have access to everything you need. Additionally, you will enjoy exclusive show prices that elevate your ability to secure premium resources.

Every session is an opportunity to gain CPD accreditation and refine your proficiency in the support function profession.

UNLOCK YOUR PROFESSIONAL POTENTIAL: SIX REASONS TO ATTEND THE PA SHOW Are you an executive support professional seeking a transformative experience that goes beyond the ordinary? Look no further than The PA Show, where 60 hours of world-class conference sessions await, promising to elevate your career to new heights. Let’s delve into the compelling reasons why the show needs to be in your diary. 1. TAILORED EDUCATION FOR EVERY PROFESSIONAL JOURNEY The PA Show’s renowned seminar program is a beacon for executive support professionals, addressing the issues and topics that matter most in today’s dynamic work landscape.

3. EXPERT ADVICE ACROSS A RANGE OF THEATRES The PA Show introduces world-class CPD accredited Theatres, including the Keynote Theatre, Personal Development Theatre, Key Skills Theatre, Tech Theatre, and the Office Conference/ VA Conference at ExCeL. This lineup ensures you receive expert advice across various domains, enhancing your skills and knowledge. Every session is an opportunity to gain CPD accreditation and refine your proficiency in the support function profession. 4. UNPARALLELED NETWORKING OPPORTUNITIES

Connectivity is key in the professional world, and The PA Show delivers an unparalleled platform for networking. With thousands of executive support professionals in attendance, the event provides the ideal environment to forge new industry connections. Engage in activities such as Speed Networking, where you can share experiences, build your network, and discuss practical solutions to workplace challenges. All visitors taking part in Speed Networking will also receive a £50 gift voucher! 5. SEAMLESS NETWORKING WITH THE OFFICIAL EVENT APP Maximise your networking opportunities by pre-booking meetings via the Official PA Show App. Tailor your interactions with industry peers before, during, and after the event, both virtually and faceto-face. The app, available a few weeks before the show, allows you to drill down to the exact profile of people you want to meet, ensuring every connection is meaningful and strategic. 6. GOODIES GALORE! The PA Show 2024 elevates the experience with the PA Passport initiative, alongside a treasure trove of goodie bags, giveaways, and samples. Collect stamps on your PA Passport (sponsored by Qatar Airways) by visiting various exhibitors, unlocking chances to win exclusive prizes. Each attendee will enjoy a selection of curated goodies, from luxurious corporate gifts to innovative office essentials, enhancing the event’s allure. For more details about the show, please visit www.thepashow.co.uk

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Elevate events with drink experiences Turn drinks into conversation starters, one handcrafted cocktail at a time. Let Sip ‘n’ Swig take the stress out of first impressions and hospitality with exceptional tasting cocktails and professional service. We transform any space, whether office, venue or home, with a captivating cocktail bar. Think bespoke cocktail menu’s, branded cocktails and quality first, every time. Upgrade your next event today - get in touch for a free and non obligation quote Https://sipnswig.co.uk 07581015916 Cheers@sipnswig.co.uk

EAT, DRINK + SCORE

The world’s first football and dining experience venue

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THE PA SHOW

Top Sessions Across Diverse Theatres The PA Show’s diverse lineup of seminars, spreads across various theatres, each focuses on a different facet of the executive support role: KEY SKILLS THEATRE: “The Productivity Triangle” with Kathleen Drum - explore the dynamic Productivity Trifecta™—time management, energy management, and strategic planning. Learn to energise, organise, and strategise for enhanced efficiency, with insights into principles and strategies fostering optimal performance and task completion. PERSONAL DEVELOPMENT THEATRE: “Career Management - why and how to be proactive about your career” with Joanna Gaudoin - this session on Career Management emphasises the significance of proactively shaping your career for long-term fulfilment. Delve

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into the why and how, receiving practical steps and guidance to efficiently progress and develop your career. Gain motivation and know-how to make career management a positive, ongoing aspect of your professional life. TECH THEATRE: “How to Make AI Your Superpower” with Fiona Young - Engage in an enlightening session on AI, GenAI, and LLMs. Fiona Young provides insights on how these technologies function, including their risks and limitations. Learn to integrate tools like ChatGPT, Bard, Bing, and Claude into your workflow, mastering the craft of prompt creation to optimise outputs and streamline tasks for EAs. OFFICE MANAGEMENT AND VA CONFERENCE THEATRE: “Maximising your Potential Through Recognition and Reward” - join Hana Gray as she chairs a panel featuring multiaward-winning office managers – Caroline Rees Williams, Megan O’Connell, and

Gain motivation and know-how to make career management a positive, ongoing aspect of your professional life.

Sarah James. Gain insights and secret strategies for achieving recognition and awards in office management, HR, and assistant roles. Don’t miss this valuable discussion to excel and position yourself for success. and as part of the VA content don’t miss - “Using Your Existing Network to Get Clients as a VA” by Caroline Marshall is a treasure trove of practical advice for Virtual Assistants looking to leverage their networks for business growth. KEYNOTE THEATRE: “Excellence Unveiled,” with Sarah Howson and Marianne Whitlock plays host to a revealing open discussion on the key traits of high-performing Executive Assistants. Gain insights, shared experiences, and expert perspectives to understand and embody the excellence essential for thriving in this pivotal role. Check out the ful list of exhibitors, speakers, sessions and activities here - www. thepashow.com Register to attend here and use our exclusive code PALIFE10 to receive 10% discount.

THE PA SHOW

Spotlight Q&A – let’s meet the team behind The PA Show PA Life joined Lisa Farnfield, Sales Director and Charlotte Fewlass, the Event Marketing Manager & Deputy Event Director of The PA Show. We had the privilege of speaking with them both to gain insights into the show’s impact on the executive support community… What are the key areas of focus for this year in order to align with the changing demands and challenges within the PA and EA roles, emphasising sustainability, technological proficiency, and career advancement?

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This show is a catalyst for both personal and professional transformation. Our aim has always been to mirror the evolving landscape of the PA and EA roles. This year, we’re focusing on sustainability, technological adeptness, and career progression, reflecting the current and future challenges faced by our community.

How do you envision The PA Show impacting the attendees’ professional lives? We believe in empowering our attendees with knowledge, skills, and networks that not only enhance their current roles but also pave the way for future opportunities. This show is a catalyst for both personal and professional transformation. What are you most excited about in this edition of The PA Show? The diversity of our sessions and the calibre of our speakers are truly exciting. We’re also thrilled about the networking opportunities that attendees will have, connecting with peers and industry leaders. Any advice for first-time attendees? Dive in with an open mind and be ready

to absorb a wealth of information. Network, engage in sessions, and most importantly, enjoy the experience of being part of this vibrant community. As the anticipation for The PA Show ExCeL 2024 builds, it’s clear that this event is not just a gathering but a pivotal moment in the professional journeys of many. Be part of this transformative experience – where learning, growth, and connections converge to redefine executive support excellence. Check out the full list of exhibitors, speakers, sessions and activities at: www.thepashow.com Register here to attend and use our exclusive code PALIFE10 to receive 10% off your Conference Pass.

UNIQUE SPACES. WORLD-CLASS VENUES. Book your next event with us. Conferences Meetings Exhibitions Outdoor Events Banquets Team Building Live Events Christmas Parties FOR FURTHER INFORMATION VISIT THEJOCKEYCLUB.CO.UK/VENUES OR EMAIL ENQUIRIES@JOCKEYCLUBVENUES.CO.UK

CHECKING IN

Gaucho, Cardiff PA Life visited a swanky new arrival in the Welsh capital – Gaucho Cardiff – located just a stone’s throw away from Cardiff Central train station, in the centre of The Hayes... Gaucho boasts an unrivalled ambience, coupled with industrial design and cultural artistry, making it a very memorable and glamourous venue for working lunches, private dining and elaborate special events. Gaucho is famed for being the premier Argentinian steak restaurant in the UK since it first opened its doors in London in 1994 Gaucho Piccadilly is still at the same site. The décor is warm and vibrant, and the service friendly yet attentive. Gaucho reflects modern Argentina, with tradition honoured in the menu. The premium Black Angus beef is from the Pampas grasslands where their cows roam free in areas famed for fertile soil. Gouche is proud to be 100% carbon neutral in all their restaurants - located in the best addresses across London, Birmingham, Leeds, Manchester,

Liverpool and Glasgow. We started the evening with cocktails, what else, and chose a Lychee Blossom made with Tanqueray Gin, Mancino Sukura vermouth, reconstituted lemon juice and cherry blossom - delicious as was the Citrus Negroni, mixed using Tanqueray TEN, Nectarine Aperitivo, Campari, lemon juice, gomme and tangerine espuma. The sourdough baguettini, chimichurri with butter and Andalusian green olives were a perfect pairing for our drinks. Gaucho has a wide range of starters ranging from steak tartare, sea bass and scallops to burrata and empanadas. We opted for the latter, and were so glad we did. Delicious! The

Private Hire & Events Private dining rooms are available, plus there is an option of having the whole top floor as an exclusive hire, accommodating up to 300 guests.

main attraction is their famous steak which you choose by your favourite cut from sirloin, ribeye, rump and fillet, and order by weight ranging from 225g up to 400g. You can also opt for speciality cuts, such as the Spiral Ribeye with flavoursome marinades or Chateaubriand. We ordered the fillet steak, and it was cooked perfectly to our liking. If steak is not your thing you can opt for burgers, pasta, fish, or salads which are equally as impressive. The food and wine at Gaucho are authentic and diverse with the largest selection of Argentinian wines outside the country. You’ll also find a good selection of fine wines from around the world. Fridays and Saturdays are Argentinian party and culture nights with a DJ. They also offer wine tastings and masterclasses and even bottomless Sunday Lunches. To wrap the lovely evening up, we enjoyed the most incredible salted Dulce de Leche cheesecake with toasted marshmallow, and a sticky apple and date pudding infused in toffee sauce and served with double cream. The dinner and the atmosphere made it a special experience we will remember. www.gauchorestaurants.com

CHECKING IN

St Brelade’s Bay Hotel, Jersey PA Life checked into the classic, luxury beachside St Brelade’s Bay Hotel in evergreen and beautiful Jersey in the Channel Islands... Jersey is best known for its delicious dairy products, Jersey Royals, fantastic beaches and favourable tax laws. But it has also plenty to offer as an events and meetings destination, which is why we sent our Editor to explore the island and experience one of the best loved hotels and venues in Jersey. I was really looking forward to visiting the St Brelay’s Bay Hotel and arrived with high expectations, especially thanks to its enviable location, overlooking by the beach in this stunning bay. No pictures could have prepared me for the location and the views. The vast St Brelade’s Bay facing the Atlantic lay right in front of us, and to finish the perfect vista was an ancient parish church by the hotel, at the end of the beach. We had taken a midday flight from Gatwick, just one hour from London, and a 10-minute taxi ride from the airport to reach the hotel. You can fly to Jersey from any of the main London airports, as well as all other main cities in the UK.

Our arrival couldn’t have been better timed as the view was complemented with surfers taking to the impressive waves during the afternoon’s high tide. Safely in the warmth of the hotel rather than joining the cold-water swimmers, who’ve also arrived in great numbers, we opted for an afternoon tea instead. We were obliged to after all as we had to make sure we tasted the local delicacies of dressed crab – served in the sandwiches, and Jersey Black Butter of course. The latter is a sweet condiment made of apples, cider, sugar, spices, liquorice and lemons, and is delicious enjoyed on toast, or as we did, with fresh scones and clotted cream. THE ROOM We stayed at one of the sea facing penthouse suites enjoying magnificent views of the bay. The bedroom was spacious and decorated in a classic style. It had a separate lounge with a dining area, as well as a sheltered roof terrace

– a perfect spot for afternoon sun or for those pre-dinner cocktails. These suites are available with one- or two-bedroom options, both with Super King-sized beds and an adjoining dressing room with a walk-in wardrobe. The Wi-Fi was great, and the desk and espresso machine in the room come handly when you need to have a quick catch up with your emails. The hotel has 77 bedrooms and suites in total. HEALTH CLUB AND SPA The privately owned hotel boasts five acres of stunning gardens with tennis courts and an outdoor swimming pool. The hotel is the epitome of charm and style and makes a perfect

CHECKING IN

Plus, the spa offers all the treatments you’d expect from facials to massages.

venue for corporate away-days, events and meetings, particularly when you need a wellness offering to add to your programme. The large health club offers a state of the art gym, with full views of the bay, a 20 metre indoor swimming pool, a whirlpool and steam room with smart changing rooms. Teambuilding activity options include: infuse UIV Therapies*, dance, bootcamp, HIIT, yoga and meditation, cold water swimming, water sports (seasonal)

DINING We dined at The Bay Restaurant which makes the most of the breathtaking ocean views with wall to wall windows. The philosophy of the restaurant is to serve simple but delicious dishes using the best of locally sourced produce that’s available and in season. The Grab Meat & Mango Tian and Atlantic Prawn Cocktails starters were super fresh I’m pleased to add. Our mains of Pan Fried Sea Bass Fillet and Honey Roast Gressingham Duck Breast were also delicious, as was the Ginger Crème Brûlée we shared to complete our lovely meal. A special mention is due to the front of house staff who were all delightful whilst providing a great traditional service. As the cherry on the cake, we were entertained by a fantastic live piano and flute duo who played wellknown pop covers spanning decades. The hotel’s al fresco restaurant is open during the summer season serving snacks, lunches and dinner.

EXPLORING JERSEY Jersey has a fascinating history and has been in the front line of numerous wars NEED TO KNOW between the Normans Address: St Brelade’s Bay Hotel, La Route de la and England, hence Baie, St Brelade, Jersey CI, JE3 8EF the many castles 01534 746141 • events@stbreladesayhotel.com fortresses around. It was Nazi occupied www.stbreladesbayhotel.com territory during WWII.

We decided to explore the island and set off on a long walk to the capital St Helier via the pretty town of St Aubain. After an excellent lunch at Brasserie Colmar in the heart of the city, and near the mustvisit Central Market, we hopped on a bus to Gorey Castle to get our fix of history. The better-known Elizabeth Castle was closed for renovation. Jersey is a Crown Dependency and is not part of the United Kingdom – it is officially part of the British Islands. It’s autonomous and self-governing, with its own independent legal, administrative and fiscal systems. EVENT SPACES AND PACKAGES La Rosière Suite is available for meetings, receptions, lunches and dinners, and seats approximately 30 people in a conference style, or 100 in a theatre style and 96 for a sit-down meal. It provides an intimate environment, where it’s easy to focus your attention and productivity whilst enjoying the spectacular scenery and terrace during refreshing breaks. All packages include a room hire fee, stationery, equipment, 2 x 330ml bottles of still or sparkling water per person. Full Day: Arrival tea and coffee, midmorning refreshments, lunch and midafternoon refreshments £69pp. Half Day+: Arrival tea and coffee, midmorning refreshments and lunch £57pp Half Day: Arrival tea and coffee and midmorning refreshments £45pp Wellness: 2x wellness activities can be added to your Full Day Conference package for a day rate of £95pp. You can add 1x wellness activity to the Half Day Conference package at a rate of £75pp. Teambuilding activity options from £150pp supplement to delegate rates: Infuse UIV therapies, dance, bootcamp, HIIT, yoga & meditation, cold water swimming, water sports (seasonal).

ASK ABI

Welcome to the first Ask Abi column! Abigail Jones, a career Executive Assistant, currently working at Instagram, answers burning career related questions sent to us by Assistants. Abi also provides professional coaching and mentoring to individual EAs and PAs and as well as corporate groups… This issue’s question for Abi is: How to handle a boss who micromanages you, and how to manage the expectation of living up to perceived impossible standards? I completely understand how frustrating and stressful this is, particularly when you are competent and could excel at your job, but are made to feel as though you are somehow ‘always one step behind’. The person doing the micromanaging is likely to either be insecure in their leadership, or overly controlling and unable to delegate- and it often shows up as a lack of trust and undermining. First of all, try having an open conversation to set some boundaries. Schedule a focused one-to-one meeting, and come prepared with your expectations, parameters and limitations of what you want from the role. Encourage your boss to do the samehow much follow up is needed? HERE ARE SOME HELPFUL IDEAS FOR THE QUESTIONS YOU CAN PREPARE BEFORE THE MEETING: What kind of communication do they want? How can you give feedback to them? How can they give feedback to

you? Give some clear examples of times or projects where you would like to lead, without interference. Ask if there is a reason why your boss feels the need to micromanage - is there something they feel is not happening? Is there an underlying fear of failure? The point is to find a solution that is going to work for both of you. Try to find out what the boss’s goal is - and what your common goal together is. I really do understand how annoying and difficult it is to remain focused and calm when you feel you are being monitored. Try to stay focused, and keep a record of your results as it might help in their need to track your progress.

However, if the situation doesn’t improve, and becomes overwhelmingconsider moving to a new job, taking this experience of a micromanager as one of your future questions to ask in an interview situation when you need to find out what the personality type of your next boss is like. Life is too short to feel underappreciated and watched over. Follow Abi at @thepacoach Email your most burning questions and dilemmas you want to get help with editorial@palife.co.uk with subject ‘Ask Abi’.

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