PA Life Magazine – Summer 2023

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Where teams are built & memories made

Extraordinary events need venues to match. Find yours in our Venues Guide featuring Tottenham Hotspur Stadium and more

PA PROFILES

Hannah HoustonBanks, EA, Associated British Foods and Samantha Reynolds, EA, Aegis London

FRIEND OR FOE?

What impact will AI have on Assistants?

Who better to ask about this new tech era than ChatGPT?

CHRISTMAS STARTS HERE

Begin your festive planning early to secure your top choices

SUBSCRIBE
TO PA LIFE

The PA Life Team

Welcome to our summer issue. We’ve given the pagination a reshu e, bringing the PA Life Club pages right to the start of the magazine. This is to emphasise the importance of the Club to PA Life as a whole, and what better time to highlight that than after the recent changes of making the Club free to join and the introduction of our Mentoring Programme. You’ll find the latest Club news and not-to-be-missed events for Assistants on pages 5 to 11, as well as interviews with two members- Hannah Houston-Banks is featured in the PA Profile, while a newbie member Samantha Reynolds talks to us about her work and life, and what her first impressions of the Club have been.

Venues can make or break events, attract guests to attend, and are a key component in delivering memorable experiences. We have chosen an impressive venue for this issue’s cover – Tottenham Hotspur Stadium, which can host unforgettable events from meetings to parties and from hospitality to large conferences. To stay with the venue theme, this issue’s Venues Guide has a whole selection of di erent options to help your search be it for a perfect summer party location, away-day, or annual conference (pages 26 to 39).

Christmas has a habit of sneaking upon us, however organised we are, so why not start

planning your parties and gifts in the summer. Venues still have plenty of availability even on the most in-demand dates, and gifts are in stock without any festive season extras added to prices or delays in deliveries (pages 40-44).

We are bringing Assistants plenty of topics to support you in your careers, starting with the latest SecsintheCity report on salaries so that you can benchmark your pay and know whether it’s time for a salary review. Adam Fidler shares his own experiences to highlight the importance of setting boundaries and building confidence and self-belief as a key in career progression.

AI is already part of our lives and is becoming an increasing part of our work. But how will it impact the work of PAs? We put the question to ChatGPT - find out what it came up with (page 20). We are also still learning about how hybrid working is impacting on productivity and wellbeing. Thom Dennis, a Culture Change and Leadership Specialist shares his ideas with PA Life (page 22).

The Meetings Show on June 28th-29th is the biggest event for event organisers and bookers with hundreds of exhibitors and thousands of visitors. The revamped education programme will inform and inspire visitors. Book your seats ahead, including to PA Life’s fireside chat on ‘A Day in a Life of a Corporate Booker’ with Helena Jacson, WTW on the 29th. Come and say hi to us on our stand E79 when you are there, and enter our fabulous competitions to win tickets to London shows.

Plus, we also bring you the latest restaurant news from the Dorchester and Leadenhall Market.

Hope you’ll enjoy the read. We’ll be back in the autumn when we’ll be looking ahead to Christmas with all things parties, gifting and hospitality related. You’ll find our latest stories online, updated daily, at www.palife.co.uk. Plus follow us on our socials.

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LEADER Be part of our community and follow us on @PALifeMag facebook.com /palifemagazine uk.linkedin.com /in/pa-life @PALifeMag
WELCOME...
“We are bringing Assistants plenty of topics to support you in your careers.”
Marja-Leena Toseland Editor editorial@palife.co.uk Lucy Gallivan Media Sales Manager L.Gallivan@forumevents.co.uk Charles Dragazis Production Manager C.Dragazis@forumevents.co.uk Morgan Robertson PA Life Club Manager M.Robertson@forumevents.co.uk For the latest stories visit www.palife.co.uk

PA Life Club is going from strength to strength

PA Life Club has been busy planning for changes since it turned 10 last year. We recognised that it was an ideal time to introduce new ways to engage with our members and attract new PAs, EAs and

PA LIFE CLUB IS NOW FREE TO JOIN

One of the main changes introduced was making the Club free for members. No joining fee or annual membership. We didn’t want a membership fee to stop anyone from joining. The decision was met by a huge thumbs up and we’ve signed up close to 400 new members since the announcement. And the applications keep on coming at record levels from around the country.

other business support professionals. Having a bigger membership pool is a great benefit as it opens up more networking opportunities for members. Our venue and other supplier partners also

benefit from more introductions to a larger group of PAs and EAs. All this helps us to o er you more fantastic events, discounted courses, mentoring, partner o ers and competitions.

WHO QUALIFIES FOR MEMBERSHIP?

Applicants will need to fulfil certain criteria before their membership can be confirmed. This is to ensure that we bring together Assistants who share similar work environments and challenges in their daily roles as we feel that is a great basis for fruitful networking with their peers. We also ask that your role includes an element of corporate event and business travel booking.

Our Partners

NEW MENTORING PROGRAMME

PA Life Club also introduced a Mentoring Programme. Mentoring can play a significant role in career development, as well as contributing to personal development. Free to sign up! We’ll match Senior PA/EAs with those looking for guidance in their Assistant role.

JOIN US - you can sign up at www. palife.co.uk/pa-life-club

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PA Life Club Mentoring Programme – career guidance by Senior Assistants

PA Life Club introduced big changes to its members earlier this year, following its 10th anniversary. The Club is now free to join and runs a peer-to-peer Mentoring Preogramme...

One-to-one, and totally free learning from an experienced peer is a golden opportunity for our members to advance their skills and gain confidence. We welcome any member to apply. To become a Mentee is ideal for those relatively new to the Assistant or O ce Manager role, looking for career or task specific advice from a peer who’s climbed the career ladder. Mentoring helps with goal setting, to identify

[MEET OUR MENTORS]

strengths, and develop skills, confidence and personal growth.

The Mentoring Programme has attracted a great number of applications and we have successfully matched several Mentor and Mentee pairs already. The programme is ongoing, and members can apply at any time to become either a Mentor or a Mentee.

Our Mentors are experienced Senior PAs and EAs, all have at least 10 years of

experience within a PA/EA role, We consider industry background, experience as well as areas of expertise of both parties when suggesting a suitable match. Everyone’s expectations and wishes are also important and taken into account. No written reports are expected, just one-to-one meetings roughly every three to four weeks.

To apply to take part email: editorial@ palife.co.uk, with subject: Mentoring.

Her strengths include building productive relationships with Execs and coping under pressure.

Natalie Richardson EA at London South Bank University. Focus on skills development for new recruits. Broad industry experience from health, IT, finance and education. Expert in taking minutes and often asked for advice on this.

Shanaya

PA at London South Bank University. Experience from prestigious Law firms, Corporates and Academia, as well as event management.

Shanya has volunteered as a mentor for young people in the past.

Hannah HoustonBanks EA to CEO of Associated British Foods. Strong at helping others to identify professional and personal goals, instil confidence and encourage them to aim high to achieve their career aspirations.

Mary George EA to two C-suite Execs at BA. Looking forward to sharing her experience on managing requests on behalf of your manager including facilitating meetings, handling expectations and deadling with any unexpected issues that arise.

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Amanda Redfern Newline Group, EA to the CEO. Used to liaising with stakeholders and representing her executives on an internal and external level with great organisational skills. She is highly e cient, warm, approachable and articulate. Helena Jackson Business Support Supervisor at WTW – skilled at creating opportunities for administrators to further add value to the business. Special interest, and considerable experience, in large event and project management. Helen Leila Haslam VA with over 20 years experience as a PA. Enjoys supporting others, especially those new to the PA role, to achieve their goals and aspirations. AntonioVanterpool

WHAT YOU MISSED…

PA Life Club’s Venue Showcase FAM Trip with MEET Beyond London and Visit Reading

Reading is known as a business town and home to both international giants and many UK company headquarters such as John Lewis. There is also plenty of history to boast about as it dates back over 1000 years. Superb transport links is another major advantage Reading enjoys, London is just 25 minutes by train and it’s also on the new Elizabeth Line.

We were hosted at many of the best venues in Reading, all a short walk from the station, and left the town wanting to return for more. Read the full write up in palife.co.uk

THE PICK OF OUR RECENT MEET-UPS

Reed & Mackay and the Apex City Hotel:

PA Life Club members spent a fantastic evening networking at a reception organised by Reed & Mackay, an extraordinary business travel and event solutions provider, and now

part of the Navan Group. The evening was hosted by the Apex City of London Hotel team.

Royal Opera House: VIP lunch and tour of the magnificent Royal Opera House in London’s Covent Garden was a hit for the 40 PAs and EAs who attended. The Piazza Terrace was a great space for networking and drinks, and for our lunch whihc followed the extensive tour of the ROH - home to three of the world’s greatest performing arts companies: The Royal Ballet, The Royal Opera and the Orchestra of the Royal Opera House.

Ashridge House: We spent a wonderful afternoon at one of the grandest houses in the UK, the 700 year old Ashridge House in Hertfordshire. Only 30 minutes from Euston with a minibus service to and from the station.

We thoroughly enjoyed touring the vast venue and some of the gardens as well as getting a taster of the yoga lessons as an example of the wellness sessions you can add to your event itinerary.

STH Group UK: Another wonderful evening was hosted by premium sports hospitality specialists, STH Group UK, at the stylish The Pier Bar at Bateaux London by Embankment pier, enjoying the best views of the South Bank. We learned how STH Group, the leading provider of travel, hospitality and customer experiences at global sporting events, can help PAs and EAs with their corporate entertainment needs.

Sticky Mango: 30 of our members were invited to experience one of London’s best kept culinary secrets, Sticky Mango. It’s a stunning restaurant located just

a hop and a skip away from buzzing South Bank and from both Waterloo and Blackfriars stations. It is South East Asia themed and decorated with gorgeous blossoms and floral wall coverings across the three floors. The evening was a great success with fantastic cocktails, delicious food and mind blowing tricks by the Magic Man.

Science Gallery London: Cocktail making, a delicious afternoon tea, a presentation and show round of the venue at the Science Gallery London was a perfect afternoon Meet Up for our members to enjoy. This relatively new venue, opened in 2018, is King’s College London’s flagship public space bringing together academics, researchers, students, and local communities in a contemporary and versatile space, a short walk away from London Bridge station.

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WHAT’S ON – TOP PICKS FOR YOUR DIARY

Networking, learning and the best events for PAs to attend in the coming months

PA LIFE AT THE MEETINGS SHOW

The PA Life team is looking forward to meeting PAs, EAs, VAs and other business support professionals as well as any corporate bookers at the show. Come and find out the latest news and view as well as updates from PA Life Club. Did you know that the Club is now free to join and you can do so at our stand (E79) as well as online.

Join our Editor and Helena Jackson, Business Support Supervisor at WTW over a fireside chat: Great

Expectations - A Day In The Life Of The Today’s Corporate Booker. Reserve your seat for 1:30pm on June 29th.

Popkakery and their delicious range of branded treats and edible gifts will also be at the stand with us, plus you’ll have a chance of winning tickets to top London entertainment at our stand:

4x tickets to Harry Potter and the Cursed Child; 4x tickets to Wicked The Musical And 4x tickets to Monopoly Lifesized.

www.themeetingsshow.com

The festive fun atmosphere and over 100 best venues and suppliers exhibiting at the show will leave visitors with inspiration and information they need for their festive season events as well as all year round, not

just at Christmas.

Remember to book your seminar seats ahead. PA Life will host a panel on July 19th at 1pm on - How to Engage Your Guests Before an Event. www.londonchristmas partyshow.com

SUMMER & AUTUMN MEET UPS TO LOOK OUT FOR:

• The Club visit to Tottenham Hotspur Stadium is a mustattend event this summer.

• A chance to see Harry Potter and the Cursed Child with a dinner during the extended interval. Details of this, and more summer Meet

Ups will be revealed soon.

• PA Life Club is returning to the Postal Museum in September to see the unique venue and o experience an underground miniature Mail train ride through the tunnels.

• Old Tra ord Stadium, home

PA LIFE SUMMIT CELEBRATES 15TH ANNIVERSARY – SEPTEMBER 14th

PA Life Summit is returning for its 15th year as a Meet the Buyer Event, specifically designed for senior PAs/EAs who want to find solution providers and discover new opportunities to help respond to the daily challenges in their roles.

Enjoy a bespoke itinerary of pre-arranged meetings with

of Manchester United, is inviting PA Life Club members to an unforgettable visit in the autumn.

Stay up to date with upcoming events at www. palife.co.uk/events-diary

suppliers who match your requirements and attend a series of insightful seminars led by industry experts. A great place to network with fellow PAs and EAs who share your challenges. Lunch and refreshments will be included.

www.palife.co.uk/pa-lifesummit/

Our event and networking alone are worth joining the PA Life Club for. Other member benefits include exclusive partner o ers and competitions, discounted courses and peer-to-peer mentoring. www.palife.co.uk/pa-life-club/

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LONDON CHRISTMAS PARTY SHOW June 18th-19th

“ Your Network is your Net Worth.

[WORK

& LIFE] Samantha Reynolds, EA at Aegis London

In the first two weeks of joining PA Life Club I attended a wonderful event at the Science Gallery, and was invited on an exciting FAM trip to Reading where we explored the city’s corporate and social o erings...

I’ve been at Aegis (a syndicate of Lloyd’s) for just over a year and it’s flown by! Prior to being in the Insurance sector, I’ve worked in various sectors including FinTech, Events, and the Creative industry - one of my big passions is Events Management.

When I returned from travelling in Mexico, I was seeking a new venture through a recruiter I’d stayed friendly with and was lucky enough to find myself at Aegis…

You joined PA Life Club in May 2023. What have your first impressions been and what were your main reasons for joining?

The club is amazing; a bunch of professional, successful women who all have similar but varied career goals.

In the first two weeks of joining PA Life Club I attended a wonderful event at the Science Gallery, and was invited on an exciting FAM trip to Reading where we explored the city’s corporate and social o erings. Thank you PA Life Club!

Are there any additional o erings you would like PA Life Club to introduce to its members?

Wider networking opportunities with even more suppliers, like-minded individuals and other highly experienced professionals to learn from would be welcomed as they say, ‘Your Network is your Net Worth’.

What are the most enjoyable aspects of your job, and the least?

At Aegis, we have a great culture and our CEO is very involved in the day-to-day business and small details. I’m creativeminded so the mundane tasks; spreadsheets, expenses, anything repetitive is the part I least enjoy, but is also a huge part of being an EA, or any admin support, it’s all part and parcel.

In contrast, I’m heavily involved

in the Event Planning and most enjoy this; from the concept to the budget, I love to plan and execute events!

What do you see are the key professional development areas Assistants should focus on now?

The goal is to be irreplaceable, with new developments such as AI becoming more prominent in everyday life. It’s important Assistants and all professionals focus on becoming diverse, adapting to a potentially changing job role, and learning digital skills.

I believe it’s important to bring value, in whichever role you are in. People skills and communication will always be required, regardless of the sector or business you find yourself working in - you are always selling yourself to someone so improving your personal and professional skills constantly is key.

On AI, I believe it will make some jobs redundant, but will also create jobs; it’ll be a new leap like the industrial revolution - we just need to be ready for it!

What’s the best advice you’ve ever been given?

Feel the fear and do it anyway!

Your favourite things to do and places to go in London?

I have a beautiful little French bulldog called Róka and he comes everywhere I go so it has to be dog friendly…

Gaucho is my favourite restaurant; all branches are dog-friendly. Bluebird in Chelsea allows flu y friends, they make great cocktails and have a wonderful food menu. My favourite park is Battersea Park; I go to the Monthly Bulldog meetup there and it’s so much fun!

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Benchmark Your Salary: Are You Being Paid Enough?

SecsintheCity reveals the latest trends from the 2023 business support recruitment landscape. At the beginning of 2023, SecsintheCity, a specialist job site for PAs, EAs, and business support professionals turned to over 1,500 professionals, to detail the finer aspects of their working lives, including salaries, bonuses, and benefits…

Revealing highs, lows, and unexpected findings across the market, the 2023 salary survey results mirror the impact of a candidate-driven job landscape on employers. Following a year of uncertain economic security a resilient profession championed by its professional employees came to the forefront, with 60% of respondents reporting a salary increase - a 36% increase from the 2022

LOYALTY AT ALL-TIME HIGH

At the other end of the spectrum, it is welcoming to report that loyalty from business support professionals has reached an all-time high, with 32% marking a 10-year milestone at work. In terms of salary, expertise pays o , with those boasting over 10 years experience earning an attractive average salary of £45,000 per annum.

benefit of the highest salary by sector, earning £53,209 on average per annum. A close second, the Banking and Finance sector retains its reputation as the second most lucrative industry, with an average salary of £50,287. Interrupting the usual rhyme and rhythm, Technology climbs from 7th to 3rd place with a 10% increase year-on-year, and Marketing jumps from 19th to 6th - a 34% boost on 2022 statistics.

LOCATION MATTERS

figures. Supporting the upwards trajectory of pay increase, 53% of respondents also received a bonus.

PRIVATE PAs ARE THE TOP EARNERS

Honouring the PA community, Private PAs topped the salary charts for a second year running, with an average salary of £55,179 - a 9% annual increase on 2022 figures. 62% of PAs acquired a pay rise, a 47% uplift on 2022 statistics resulting in an average salary of £40,699 per annum. 52% of our PA community also received a bonus.

Naturally, salaries adhere to experience and tenure, industry, and location. A prosperous year herein lies for the 19% of the SecsitheCity community, who have commenced a new role in 2023, with the average starting salary outweighing individuals with one to three years’ experience in their current role by £2,000 on average. Playing into the hands of the employee, the continued fluidity of the recruitment market prevails.

The SecsintheCity audience transcends a myriad of sectors, with almost a quarter of respondents (23%) working within Banking and Finance, retaining the pinnacle spot year-on-year, with a 5% annual growth since 2018. 10% of our respondents work in Legal jobs, followed by 8% in Technology jobs – a sector sporting a notable 33% increase since the 2022 report.

4% of our audience, working in the private individual / family industry, reap the

Location-wise, London retains its top spot in the table, boasting a 5% increase in average salary. East London saw a soaring 36% increase on last year’s figures, presenting itself as the most desirable location for PAs to work across the UK. Elsewhere, the Midlands demonstrated the largest uplift across 2023 with a 33% increase, boosting the 7% annual salary growth for the region.

The salary story of 2023 for PAs is undoubtedly positive, from pay and perks to flexibility. This year, 76% of EAs and 68% of PAs reported working in a hybrid working structure – a benefit identified by 30% of our audience as the most valued aspect of their job. For PAs, wherein organisation and time management are such crucial parts of the role, hybrid

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Playing into the hands of the employee, the continued fluidity of the recruitment market prevails.

working o ers a chance to reset boundaries and schedules. Without a physical presence in the o ce, PAs have the opportunity to arrange proper check-ins and appoint changes to schedules via email with fewer physical interruptions.

ASSERTIVE COMMUNICATION SKILLS ESSENTIAL

For the 49% of the SecsintheCity audience supporting multiple bosses, assertive communication skills have been essential in the continued adjustment to hybrid work. A form of ‘communication modernism’ as it were,

those conducting hybrid roles, hold the responsibility of ensuring that information doesn’t go amiss, with each executive working from a physical or mobile o ce.

The trend of multi-boss professionals earning less than their single executive counterparts seeps into 2023, with a £6,000 discrepancy on average. Nonetheless, a noteable 5% pay rise was noted from last year’s report, with multi-boss employees earning £41,300 on average. A turnaround from last year, wherein one-to-one professionals saw the greatest salary growth, respondents supporting three people saw the highest

pay increase of 6% to £44,505 per annum.

Discover the full picture, download the 2023 SecsintheCity at www. secsinthecity.co.uk today.

Ready for your next venture? Apply for the latest PA jobs amongst a plethora of business support roles on SecsintheCity - jobs board also in www.palife.co.uk

Looking to hire a business support professional? Advertise with us - find out more at SecsintheCity recruiter services at www.recruiter.secsinthecity.co.uk

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Personal commitments to support confidence and self-belief

Adam Fidler, founder of Adam Fidler Academy, discusses why a sense of selfworth and self-value is crucial to being a successful EA, and how it also benefits the organisation you work at…

An EA who develops their esteem at work and sets goals and has aspirations is more motivated and better prepared to take on the challenges of working for a busy boss and organisation.

Here are a few personal promises I have made in my EA career, with a commitment to myself saying that “this time, Adam, we’re gonna do things di erently”. Which ones could you uphold and commit to?

1. I will no longer turn down workrelated opportunities and find excuses not to participate Such as ‘I’m too busy’, ‘my boss wouldn’t support it’ or ‘it’s not actually in my job description’. Instead, I commit to actively seek opportunities, to meet new people, attend events, learn new things, and acknowledge that, I too, deserved self-development and learning to stay motivated.

2. I will actively undertake or support projects beyond my duties and to learn as much as I can about the business. This was to prepare myself not just for the job I was then doing, but also to future-proof my skills and build my business and commercial awareness.

3. I will speak more openly and confidently in front of people, or at least in front of my boss – about the work that I am responsible for, my contribution, the work I do, and my strengths. If managers do that, I told myself, then I should do that too. It’s not being arrogant, far from it: when done in the right way, it actually inspires confidence in oneself and gives you credibility. It shows that you value yourself and how your work contributes to the success of the organisation.

4.I will never apologise for being present, getting involved (even when it’s not my job), or for having my own opinions. Even if this may sometimes upset the status-quo, or disagree with what the boss thinks. Naturally, I would do it diplomatically and assertively. No more staying stum because I didn’t feel it was my place to comment or speak out as ‘I was just the PA!’

Why not start today? Make a list of your own personal commitments and a rm that, from now on, ‘these are the rules I am going to live by’. There’s no time like the present to reinforce your self-belief and confidence – and it all starts with your internal mindset. www.adamfidler.academy

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I will speak more openly and confidently in front of people, or at least in front of my boss – about the work that I am responsible for, my contribution and my strengths.

Hannah Houston-Banks

Executive Assistant, Associated British Foods

Our Editor had the pleasure of sitting down with Hannah Houston-Banks, an Executive Assistant at Associated British Foods, to discuss her role at a company behind many beloved British food and retail brands…

What life and career choices and milestones have led to your current role?

I have worked as a corporate and private EA for over 30 years in both America and the UK. Mostly the latter whilst raising my daughter and dog Watson. I have always had a strong ‘sleeves up, can do’ attitude which has fortunately opened up many opportunities for career progression and longevity within companies that I have worked for. Before ABF, great global brands such as Unibail Rodamco Westfield and Jones Lang LaSalle.

My parents were ‘roadies’ so I spent a lot of time hanging around backstage at concerts and festivals with bands growing up. That along with my first job working in a zoo looking after

penguins has likely provided some very useful life skills!

The role of an EA is fast paced and forever evolving. What in your opinion makes a great Assistant?

The holy grail elements for me are communication, trust and resilience. And I’d also add that you need to always be reachable as there can be last minute changes and an urgent need for assistance at any time. Remember that you are essentially a ‘fixer’ and a ‘problem solver’.

What do you enjoy most about working at your current role?

There is a huge amount of variety when a role straddles across both corporate and family responsibilities, such as mine. It keeps things very interesting. ABF has such great respect for

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work/life balance. So important for wellbeing and something that many companies are signing up to but are still only slowly getting better at.

What do you find most challenging in your role?

You would think that at this stage of my career I might have seen it all but at least once a week there is a request that throws a new learning opportunity. It keeps me laughing at least. A challenge that any PA/EA will sympathise with is the frequent requests for last minute changes to complex travel. ‘Can you fit Barcelona in between Boston and Auckland please on this week’s itinerary?”

You have also volunteered as a Mentor in PA Life’s Mentoring Programme. What would be your top advice for a newbie wanting to enter the profession?

I’d say these five things will get you a long way: Ask questions - whenever unsure ask so that you are crystal clear on your instructions and all the details. It is also the best way to learn.

Be helpful to others - But also, just because you never know whose help you will need in the future.

Be enthusiastic - it shows that you are keen to learn and progress in your role.

Be true to yourself.

Be brave - even when you are in new situations, dealing with very senior people or are outside your comfort zone.

As an EA today, you need to master a lot of di erent technology and tools. What couldn’t you do without in your job?

A pen and daybook. I use multiple platforms for storing/ accessing information and resources but I have experienced whole business networks going down along with service providers. You can’t beat old school.

What’s the best advice you’ve been given and by whom?

Listen to your parents (if you are lucky enough to have a parent in your life). My parents always give me the best advice. Parents

know you best and will be able to give advice that is relevant to you.

Are you involved in any special projects, either at work or during your free time, that you are particularly passionate about?

If there is a Social Committee at work, you will usually find me on it! I really enjoy organising events that bring people together. Not just horizontally across business units but getting the Senior Leadership Team, who sometimes might seem so out of reach for many colleagues, into the heart of an event and engaging with everyone. Be it sport, health and wellness related or just a good old-fashioned party.

On a more personal angle, I like volunteering for anything community based that requires more hands-on deck. Lockdown was a busy time for me, just being at the end of the phone for people feeling isolated or afraid or needing a hand collecting supplies or medicines.

What are you favourite things to do and places to visit in London? Plus, what are your go-to-places to book your executives for a business lunch or dinner in London?

Relaxing for me is being in water. I was at a festival recently which was held on a beautiful estate with a river running through it. Getting into the water surrounded by wildlife and live music was wonderful. I live close to an open-air lido too which is unheated, so one for the summer months only these days, otherwise Marshall Street is my pre work swim. South Bank is also one of my favourite places at any time of year!

Business lunches and dinners, well, we don’t like to name drop, but we have a very strong connection to a certain restaurant in St James’s which I book regularly. But anything with history, good light and a great view that only London can provide.

PA PROFILE
“You would think that at this stage of my career I might have seen it all, but at least once a week there is a request that throws a new learning opportunity.”
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Wellbeing

Working during the summer can be tough. Feeling caged in the o ce whilst the sun is blazing? I hear you says Lucy Eden, founder of Be In Your Element, a corporate wellness events company…

Our health and well-being at work should be nurtured, but in the summer, employees want to be at work less, and instead enjoy the sunshine! Here are a few ideas on how we can keep employees engaged and keep the workforce productive, whilst also encouraging them to experience the best of summer:

SUMMER SOCIALS

Instead of drinks after work, set aside some afternoons for company picnics to promote social interaction and a dose of vitamin D. Having lunch with your colleagues is a great, e ortless and natural team building exercise.

SUMMER CHALLENGES

Why not set up challenges that employees can complete throughout the summer. It is after all the serotonin season (the hormone responsible for stabilising feeling of well-being).:

The H20 Challenge: In the summer, we should drink more water to prevent dehydration, regulate body temperature

and maintain healthy skin and digestion. Challenge your team to drink at least 8 glasses of water a day.

Start a new summer hobby challenge: This is a great time for a new hobby outdoors. Remember to share and follow everyone’s progress.

Help others challenge: Volunteering is an excellent summer activity that helps reduce stress and boost wellbeing. Challenge employees to spend at least 10 hours volunteering in the community over the summer. Make it a work outing to volunteer together as a team.

Meditation challenge: The summertime can be stressful as many juggle tight deadlines with family commitments. Taking five minutes a day to meditate or practice a deep breathing technique is a great stress buster.

Get outside challenge: Nature makes us happy and improves our overall mood by

boosting endorphin levels and dopamine production. Let’s spend at least 15 minutes outside every day (ask for photo evidence to inspire others and make this a real challenge).

SUMMER BREAKS

It’s o cial holiday season so encourage employees to take time o . ‘Feel good Friday’ early finish, encourage longer lunch breaks to allow employees to stay engaged in work-life whilst enjoying their summer. Lead by example and encourage breaking away from the ‘doing’ and embrace the ‘being’.

SUMMER PLAY

Team building activities can significantly help employees develop relationships, boost morale, encourage motivation, hone leadership skills and improve cross-department engagement. Start the journey by asking your employees what they would like to do, with insight comes inspiration!

www.yourelementevents.com

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Why not set up challenges that employees can complete throughout the summer.

The Impact of AI on PAs: Embracing a New Era

What does the era of artificial intelligence mean for Assistants? We asked ChatGPT...

As artificial intelligence (AI) tools like ChatGPT gain prominence, the role of PAs is undergoing significant changes. In this article, we explore how AI can enhance PA e ciency, the need to adapt, potential replacements, and the irreplaceable aspects of their work.

ENHANCED EFFICIENCY

AI tools like ChatGPT can boost PA productivity by automating routine tasks such as appointment scheduling and data analysis. This frees up time for PAs to focus on strategic activities and high - value tasks. Quick report generation, research support, and aiding decisionmaking enhance overall e ciency.

ADAPTING TO NEW SKILLS

PA roles will evolve rather than becoming redundant due to AI automation. PAs must adapt by embracing new skills and expanding their professional repertoire. Interpersonal skills, emotional intelligence, and judgment in complex situations become

critical. Building relationships, collaborating, and providing personalised support are areas where PAs excel.

AI AS A COLLABORATIVE ASSISTANT

AI tools should be seen as collaborative assistants rather than replacements. PAs can leverage AI to gather and analyse data, generate insights, and streamline decision - making. This partnership between humans and AI leads to e cient problem - solving and improved outcomes.

EMBRACING TECHNOLOGICAL LITERACY

PAs must develop technological literacy to e ectively utilise AI tools. Organisations should invest in providing training and resources to help PAs gain confidence in working alongside AI technologies.

IRREPLACEABLE HUMAN ELEMENTS

Certain aspects of the PA role cannot be replicated by AI. PAs bring a human

touch, emotional intelligence, and adaptability that AI lacks. They excel in complex situations requiring nuanced judgment, empathy, and understanding. Building trust, handling sensitive information, and serving as reliable right -hand professionals cannot be replaced by AI.

CONCLUSION

AI tools like ChatGPT o er significant opportunities for PAs to evolve and excel. Automation allows PAs to focus on strategic activities, while their interpersonal skills and emotional intelligence continue to be highly valued. Embracing AI as a collaborative assistant, PAs can thrive in a changing professional landscape, leveraging technology while delivering irreplaceable human elements.

Are you using AI in your role? Let us know your thoughts! Email editorial@palife.co.uk

20 HOW TO...
AI tools like ChatGPT o er significant opportunities for PAs to evolve and excel.

How to improve productivity and wellbeing in today’s environment of hybrid working

Thom Dennis, CEO at Serenity in Leadership, The Culture Change & Leadership Specialists, talks about hybrid working o ering greater flexibility, global opportunities and work-life balance, whilst also potentially presenting challenges for productivity and wellbeing…

The shift to remote or hybrid working transformed the traditional o ce environment, but not necessarily positively. A loss of a sense of work community can potentially have major consequences on isolation, communication and visibility. So the question remains: do we need to work from the o ce to be visible, stay connected and be productive? The answer lies in cultivating a positive working culture and e ective, empathetic team leaders, not just a physical presence in the o ce.

HOW CAN WE IMPROVE PRODUCTIVITY & WELLBEING IN THE HYBRID WORKPLACE?

Re-establish a sense of community

This can be obtained when face-to-face communication and connections are purposely made when employees are in the o ce, rather than continuing to rely on online communications. Maintain a sense of connection and collaboration and regularly check-in.

Companies must establish a clear policy and communicate it e ectively

Implementing hybrid working successfully requires a significant e ort, including restructuring contracts, developing company culture, and considering individual needs. Creating psychological safety is vital in hybrid workplaces as companies define and operationalise new working models and leadership paradigms.

Leaders must not take trust for granted

They must remain committed to their promises. Empowering employees is critical, particularly given there is a lot of uncertainty as to whether working from home is becoming less favoured, and with many employers asking their teams to return to the o ce. The situation in many companies is still fluid and evolving.

So the question remains: do we need to work from the o ce to be visible, stay connected and be productive?

Prioritise morale and monitor for burnout and mental health issues

Ensure there is not an unspoken expectation where employees have to be readily available 24/5 or work over and above because they are no longer commuting. Respect their boundaries. Encourage employees who may be struggling with productivity or wellbeing to reach out to their manager or colleagues for support as they may be able to o er advice or provide resources to help improve the situation.

Check that good working practices are in place

These may include encouraging employees to establish a routine whilst o ering flexibility; taking regular breaks throughout the day to move around and stretch, and for some having regular set days in the o ce to maximise productivity. Check they have a dedicated workspace at home which is comfortable and well-equipped with the necessary IT and equipment.

www.serenityinleadership.com

22 HOW TO...

How to wow your Christmas party guests

As the importance of team togetherness continues to grow, Ascot Racecourse shares its top tips on how to impress your corporate Christmas party guests this year…

CHOOSING A MULTI-PURPOSE AND MEMORABLE VENUE

Set the tone for a celebration to remember with a venue that exudes elegance, grandeur and poses a sense of occasion. The reputation of a venue can be the determining factor in positively creating a buzz of excitement in the build-up to the event. If your sta are actually looking forward to attending, this sets a precedence for a successful Christmas party.

Another key consideration is the flexibility of the Christmas party venue. Are you looking to incorporate a daytime team meeting o site before an evening of celebrations? If so, can the venue o er an all-in-one? Consider somewhere with multiple spaces so the setting for the social element is di erentiated.

LIGHTING THAT DAZZLES

Striking lighting is one of the most e ective forms of theming for Christmas parties and special occasions. The tasteful use of fairy lights, candles, lanterns, chandeliers and AV to control the ambience can give that ‘wow’ reaction upon arrival. Impressive centrepieces and Christmas decorations can also have a huge impact

aesthetically. To keep costs down, look out for all-inclusive packages o ered by the venue that cover décor and theming already.

CULINARY DELIGHTS

Nailing the F&B o ering is integral if you want to wow your guests. The dining element needs to be a memorable experience for all the right reasons. Look for a menu that caters for dietary requirements and o ers plant-based options that are no less spectacular than

a great way to keep festive spirits high. This could be a charity partnership or gift collection service to wow guests with your company’s generosity and encourage giving among the team too. Reducing the environmental impact of your Christmas party is also of increasing importance. A simple way to incorporate sustainability at no extra cost is to choose a venue that already has eco-credentials weaved into its events strategy, such as zero waste to landfill, plastic reduction and good nearby public

Are you looking to incorporate a daytime team meeting o site before an evening of celebrations?

your Christmas classics, to ensure an equally special experience for all. Similarly, ensure the non-alcoholic drink options available are as innovative and aesthetic as the alcoholic options.

GIVING SOMETHING BACK

The mindset of your sta can impact the whole tone of your Christmas party. Adding a feel-good factor through a ‘giving something back’ initiative can be

transport links.

Impressing guests at a Christmas party requires careful planning, attention to detail and trust in the venue that they’ll o er impeccable service. Make this year a ‘wow’ moment for your whole team to stand them in good stead for a collaboratively positive start to the new year.

www.ascot.com/eventsatascot 23 HOW TO...
If so, can the venue o er an all-in-one?

How to get the most out of The Meetings Show 2023

This year The Meetings Show is promising to be even better than before, in particular the education programme which has received a complete rethink by external consultants...

Final preparations for The Meetings Show 2023 are now in full swing, with thousands of visitors expected to attend the two-day event at ExCeL London on June 28th-29th.

But with so much to see and do, knowing where to start can feel a little bit overwhelming. That’s why it’s important to plan your visit properly to ensure you maximise your time out of the o ce and don’t just end up wandering the show floor.

Here are top tips by the crew behind the show on how to get the most out of your two days…

Understand your objectives for attending

It might sound obvious, but if you know what you want to achieve by attending The Meetings Show, it will help you to plan your visit. Are you looking to meet with suppliers or venues for a specific brief or event? Do you want general

destination inspiration? Are you looking for the hottest new openings? Or do you want to source more sustainable venues?

Download the app ahead of the show

The Meetings Show will partner with virtual platform Swapcard again for this year’s event app. The app will be available to download for use before and during the show to manage your experience in one place.

Once live, the app will allow you to browse the exhibitor list, send connection and meeting requests, enjoy video calls and instant chat with other attendees, create your own bespoke itinerary, and use the interactive map to help you find your way around the show.

Make a list of who you want to meet with

24

With more than 600 exhibitors at the show, it’s best to plan who you want to meet in advance. This year’s show will be well-represented by UK destinations and venues, including newcomers Visit York and NEC Group, along with Blackpool, Cardi , Leeds, Bristol & Bath, Newcastle Gateshead, Center Parcs, Silverstone, Westminster Venue Collection and Nottingham Venues.

If you book international events, there are many new destinations exhibiting this year including the Netherlands, Spain, Barbados, Malaysia and more. You could divide your list into two halves –must see and want to see, to help you prioritise who to visit first.

Check out the education programme

Set some time aside to take part in this year’s revamped education programme, which is designed to empower attendees to think di erently, connect di erently, plan di erently, and live di erently. Content is split across four new themes: Impact, Inform, Innovate, and Inspire.

Delivered by a range of expert speakers, the 28 never-beforeseen sessions will explore subjects such as how event technology can supercharge engagement, unpacking the power of data, building event communities, how to make

events sustainable and how charities can help you plan events with meaningful experiences.

This year’s show will also feature The Blank Canvas, a new space where visitors can experiment and try new things in a safe and supportive environment. From testing new technology to trying out new experiences, this is the perfect place to push your boundaries and unleash your creativity.

Be present

Don’t get stuck on your phone or laptop while you’re there. Taking two days out to attend a trade show can make you feel anxious about your mounting inbox, and the temptation to check your messages can be strong, but you could miss out on making important connections or an opportunity to learn.

It’s amazing what you can achieve when you #TakeTheTime to attend. It only takes one golden nugget, be that a great new venue you didn’t know about or an inspiring speaker that helps you do your job more e ectively, to make visiting the show worthwhile and you never know where you might find it.

Network, network, network

Networking events are where you’ll make those all-important connections. It can be nerve-wracking but try to leave your inhibitions at the door. Come with an open mind and talk to everyone, even if you are not sure if they are relevant to your business.

It might sound obvious, but eye contact and a warm smile can make a huge first impression and encourage people to come and talk to you. Have a few interesting questions prepared, so you’ll never run out of things to say.

And finally…

Wear comfortable clothes and shoes! It will be a busy couple of days, but if you are well prepared, it will be well worth the visit. There are various ways to register to attend The Meetings Show 2023 - at ExCeL London on June 28th-29th - which will be co-located with Business Travel Show Europe and TravelTech Show.

To find out more about the buyer, hosted buyer and visitor registration options, visit: www.themeetingsshow.com/register

THE MEETINGS SHOW 25
Set some time aside for this year’s revamped education programme which is designed to empower attendees to think di erently...

MEETING & MATCH

The Kia Oval is an all year-round event venue with over 40 spaces available to book for your next meeting, conference, or social event.

Book your summer conference at The Kia Oval and guarantee your guests a premium live sports experience with access to the best seats in the house for a T20 fixture.

Please contact us for more information.

events.kiaoval.com

0207 820 5670

enquiries@kiaoval.com

Surrey v Glamorgan

Tuesday 20th June

Surrey v Middlesex

Thursday 22nd June

Surrey v Somerset

Friday 30th June

The Women’s Ashes Hospitality, England v Australia, Vitality IT20, Wed 5 July, 18:00

hospitality@kiaoval.com

Discover the ultimate destination for extraordinary events

From MVPs to VIPs, Tottenham Hotspur Stadium was made to deliver extraordinary experiences. The stadium and its events team are forever looking at ways to deliver even more…

More than just a venue, think of Tottenham Hotspur Stadium as a universe where worlds collide, bringing together the best of the best. From Lady Gaga wowing the crowd with the ‘Edge of Glory’ to edge of the seat drama that the NFL never fails to deliver, prepare to be awed by footballers, rock stars, MVPS and boxers ready to pack a punch!

Always in pole position when it comes to transforming the way you experience entertainment, F1 go-karting is the latest exciting venture heading to N17. Set to launch this autumn, it will see the world’s first in-stadium electric karting facility and London’s longest indoor track come to life underneath Tottenham Hotspur Stadium.

Transforming the way you experience entertainment, this award-winning Stadium boasts an electric atmosphere that mirrors the energy of the stage, the field, the main act. So, whether it’s Beyoncé owning the mic or sporting

superstars tearing it up on the pitch, see, hear, dance, cheer when witnessing greatness and say you were here for it.

THE STAGE IS SET…MAKE IT YOURS

Not just limited to the stage or pitch –there are many spaces waiting for you to make your mark.

When it comes to hosting conferences and events, Tottenham Hotspur Stadium means business. Ever striving to push the boundaries of innovation, it’s one of the most technologically advanced venues in the world. Whether you’re looking to hold a conference, awards dinner, product launch or perhaps something entirely di erent, the possibilities are endless. O ering a range of options including digital LED screens and audio-visual requirements courtesy of on-site supplier, Eclipse, the events team will work with you to amplify your brand and deliver a truly immersive delegate experience personalised to you.

Cabaret style or theatre? 120 guests or 1,200? Christmas gathering or a vibrant summer party? Whichever you choose, we’ll go the extra mile to deliver a memorable experience for you from start to finish.

WHERE TEAMS ARE BUILT, AND MEMORIES MADE

Are you in search of a unique and memorable location for your next team building away day? Look no further than Tottenham Hotspur Stadium. With an array of breakout spaces and an expanding selection of onsite visitor attractions, your guests will be captivated and entertained throughout the day.

From the moment you step inside the stadium, you will be transported to a world of excitement and adventure. Take in panoramic views of London’s iconic skyline as you scale the stadium and enjoy a thrilling DARE Skywalk experience. For the ultimate challenge, add The Edge

28

to your skywalk adventure and become one of the first to tackle the UK’s first controlled descent from a stadium. Explore the behind-the-scenes of this world-famous venue on the exclusive stadium tour. Get up close and personal with the first team areas and NFL locker rooms and about the rich history of Tottenham Hotspur. Immerse yourself in the world of football and experience what it’s like to be a part of the team.

After a day of team-building activities, unwind and network with your colleagues as you admire the breath-taking views of London while sipping on a refreshing drink. The perfect end to a memorable day at Tottenham Hotspur Stadium.

SPEAK TO A MEMBER OF THE EVENTS TEAM

Contact the events team at Tottenham Hotspur Stadium to discuss an event or book in for a site visit to view the incredible spaces for yourself. events@tottenhamhotspur.com 0208 365 5140 www.tottenhamhotspur.com/venuehire

From the moment you step inside the stadium, you will be transported to a world of excitement and adventure.
29
TOTTENHAM HOTSPUR STADIUM

GREAT VENUES ARE MADE FOR GREAT EVENTS

Where will you be taking your meetings and events next? PA Life rounds up some of the very best options to help make your event the success it deserves to be...

>>> KIA OVAL

Take in a ‘Meeting and Match’ at The Kia Oval. When you book your summer conference at The Kia Oval you guarantee your guests a premium live sports experience with access to the best seats in the house for Surrey County Cricket Club’s T20 fixtures.

The packages, valid for all weekday T20 games, come with a space in the daytime for your event, followed by either an executive box or seats o the highly soughtafter Roof Terrace.

Room hire is between 7am and 4pm and comes with breakfast, lunch and a variety of snacks and refreshments throughout the day.

>>> IET LONDON

Discover the perfect venue for your conferences, meetings, and corporate events at IET London: Savoy Place. Located in the heart of London and easily accessible by rail, tube, or river, this versatile event space o ers 18 spaces that will transform your event into an extraordinary and unforgettable experience.

No matter the size of your event, whether it’s an intimate meeting room to ignite creativity among peers or a grand lecture theatre equipped with cutting-edge AV technology, our dedicated events team is

Once you’re ready to unwind at the close of the day, hospitality opens at 4:30pm ahead of the cricket later that evening.

Whether you choose to book an Executive Box or a

space on the famous Corinthian Roof Terrace with our ‘Raise the Roof’ package, you will get access to a grazing bu et as well as plenty of beer, wine, Pimm’s and soft drinks to go around.

The Kia Oval is one of the premier events destinations in London, closely connected to the heart of the city, and home to one of the world’s most historic cricket clubs. enquiries@kiaoval.com

102 public-facing screens throughout the venue for digital branding, you can e ectively engage with your delegates.

here to bring your vision to life.

State of the art technology is provided by the in-house AV team, ensuring your

event is equipped for success. With lightning-fast 500MB bandwidth, ultrawide supernova screens, encrypted microphones, and

When it’s time to satisfy your delegates’ appetites, catering is provided by sustainable venue caterers Searcys, o ering the finest British cuisine. It’s not just the food that’s sustainable, sustainability is at the heart of everything we do. From 100% renewable electricity to our zero-waste policy, we strive to provide the best events not just for our clients, but for the environment too.

www.savoyplace.london

VENUES 31

>>>CITY CRUISES

City Cruises welcome you onboard as they showcase London in an exciting and unique way! The boats o er the perfect venue to remind everyone of what this wonderful city has on show. Here are some great reasons for why you should host your summer party on the Thames.

Scenic Views: The Thames is one of the most iconic and beautiful waterways in the world. By having a party on the river, you and your guests can enjoy stunning views of London’s skyline and historic landmarks such as the Tower Bridge, the London Eye, and the Houses of Parliament.

Unique Experience: A party on the Thames is a unique experience that your guests will never forget. It o ers a special atmosphere that

CENTER PARCS

Events are only as valuable as how they make people feel. We are conditioned into thinking that profitability should be measured through return on investment (ROI). Yet, for corporate events, there are many other ways of adding value and measuring success. Less tangible but equally pertinent is the Return on Relationship (ROR) your event can deliver. Yes, the conference may have the strategic objective of generating noise about the business externally or nurturing relations with investors, for instance, but events should also always be designed with employees in mind.

Star by choosing a venue that aligns with the business’ core values, such as strong

cannot be replicated by a traditional land-based venue.

Party Atmosphere: The Thames is a great location for a summer party because it provides a fun and lively atmosphere. You can choose to have your party during the day or night, and you can also opt for a themed party to

make it even more exciting for your guests.

Customisable: From small gatherings to large-scale events, there are many di erent types of boats and party packages available on the Thames that can be tailored to your specific event needs and budget.

Convenient: The expert private hire team take care of everything from catering and entertainment to decorations and transportation whilst you can enjoy the party without worrying about logistics.

www.cityexperiences.com/ london/city-cruises/ private-hire

other is a great way of generating value-add. This can be breakout spaces for smaller groups to gather and share ideas relating to any formal discussions, or more informally, enjoying games such as adventure golf or laser combat together in the great outdoors.

sustainability credentials, accommodate F&B options and activities that promote an environmentally-

conscious lifestyle. Carving out time and space within the itinerary for peers to interact with each

Team members are invited to reveal and embrace new skillsets required by di erent terrains and obstacles, and leave feeling refreshed, reenergized and with a strengthened sense of their place and value in the company. Employees who get along on a personal level and feel valued by their co-workers are more likely to drive strong business results. The price of integrating team building into events is immeasurable.

www.centerparcsevents. co.uk

VENUES 33
>>>

>>> THE JOCKEY CLUB

Planning a corporate event can be a challenging task and finding a venue that o ers the right combination of quality, value, and convenience, even harder. That’s where The Jockey Club Venues come in. With 15 locations across the UK, all with excellent road and rail links, you are never far away from the ideal venue.

All the racecourses are extremely versatile, o ering a huge range of indoor and outdoor spaces that can be customised to suit your specific needs. Whether you’re planning a small meeting, a large-scale conference or even an outdoor team building event, The Jockey Club Venues have the space and facilities to suit your needs.

With years of experience in the industry, our teams fully understand the importance of

>>> ASPECTS AT NATIONAL MEMORIAL ARBORETUM

Aspects at the National Memorial Arboretum is a unique conference and events building for up to 300 guests. Winner of Business Event Venue of the Year Award 2023 from Enjoy Sta ordshire, its unparalleled setting coupled with outstanding customer service o ers added value for conferencing and events.

Set amongst the Arboretum, the Nation’s year-round place to remember, it is surrounded by over 25,000 trees and 400 memorials, remembering ordinary people through the most remarkable of times. Their incredible stories, sacrifices made, struggles endured,

delivering a successful event.

From the initial planning stages up to the day of the event, we can help you with everything, ensuring that your event runs smoothly from the

get-go.

By choosing The Jockey Club Venues for your next corporate event, you can be confident that it will not only be a success, but truly

memorable for the whole team.

Visit www.thejockeyclub. co.uk/venues/ for further information and begin planning your perfect event.

and victories won. Recognising both military and civilian service, the Arboretum commemorates people from all walks of life.

This inspirational and thought-provoking place o ers a rich training ground for teams, with delegate activities including Operation: Locate, guided walks and Land Train trips.

Recognising both military and civilian service, it is a befitting backdrop for receptions and evening dinners especially for organisations with links to the Armed Forces, Emergency Services or the many charities represented within the grounds.

All the income raised through events goes back

into supporting the Arboretum’s charitable mission and helps to keep it free to enter, beautifully maintained and more importantly, here for families, friends and comrades to commemorate and remember.

www.thenma.org.uk

Booking email: functions@thenma.org.uk

VENUES 34

Host your next conference, meeting or event

a dedicated conference and events building set amongst the stunning backdrop of the National Memorial Arboretum.

• Home to 150-acres of natural woodland, filled with inspirational stories, exciting exhibitions, and thought-provoking delegate activities.

• A memorable and unique location in the heart of the country.

• Centrally located 30 minutes from Derby and Birmingham.

• Seven meeting rooms.

• Facilities for 10 – 300 guests.

• Generous car parking.

For more information, enquiries or bookings call 01283 245 117 or email functions@thenma.org.uk thenma.org.uk

T: 01283 245 117 E: functions@thenma.org.uk

Aspects;
in
Charity No.
National Memorial Arboretum Part of the Royal British Legion Alrewas, Sta ordshire, DE13 7AR
1043992

CRIEFF HYDRO

With eight hotels across Scotland, from Perthshire and the Scottish Borders to the West Highlands, Crie Hydro family of hotels is the ideal destination for dynamic events, meetings and team building sessions

Set in dramatic Perthshire countryside, Crie Hydro Hotel’s 900-acre estate is just an hour from Glasgow and Edinburgh and 30 minutes from Perth. With recent significant investment into The Melville, a flexible high-tech space that is perfect for a corporate meeting or conference, Crie Hydro has 11 versatile meeting and event spaces for 6 to 600. With 30 di erent team building activities up at Action Glen, the resort also features a 38-seat cinema, 215 bedrooms, 55 lodges and a country club with pool, gym

>>> SOUTH BANK

South Bank is a stunning riverside stretch in central London brimming with unique venues that will make any event memorable, from meetings and conferences through summer parties and teambuilding.

Since the Festival of Britain in 1951, South Bank has been at the epicentre of events and culture in London. Home to some of the UK’s most popular attractions include the London Eye, The National Theatre, Southbank Centre and BFI, England’s iconic New Year fireworks display, red carpet premieres and the 2023 BAFTAs, it’s South Bank that takes centre stage for some of the biggest events in the city. So where better to host yours?

Go beyond the

and Victorian baths.

With panoramic views over the Tweed Valley, Peebles Hydro is in the heart of the Scottish Borders, only 22 miles from Edinburgh and 50 miles from Glasgow. With 6 flexible function spaces for 3

to 300, 30 acres of ground for activities, 1881 gin distillery & school, 132 newly refurbished bedrooms and team building at Glentress. Or to really get away from it all, Isles of Glencoe Hotel, Ballachulish Hotel and

Kingshouse Hotel on the West Coast o er delegates views like no other, countless outdoor activities and are the perfect setting for smaller meetings and events.

www.crie hydro.com

conventional with spaces in converted railway arches, take to the skies with stunning rooftop suites, make an impact in worldfamous auditoria, soak up the luxury in some of London’s finest hotels, or visit

one of the many attractions and fun pop-ups for some alternative social teambuilding. With everything you need in one handy location, within a walking distance in a tra c-free district, so you

can keep your costs down when travelling from venue to venue.

Explore our online directory to find your ideal space.

www.southbankvenues. london

VENUES 37
+44 (0)20 7344 5479 WWW.SAVOYPLACE.LONDON FIND US ON THE NORTHBANK 2 SAVOY PLACE, LONDON, WC2R 0BL IET = The Institution of Engineering and Technology. IET Services Limited is registered in England. Registered Office: Savoy Place, London, WC2R 0BL. Registration Number 909719. INNOVATION INSPIRATION AND POTENTIAL POSSIBILITIES AND HIGH TECH HIGH DEF AND

>>> CAMM & HOOPER

Camm & Hooper is a renowned London-based events company that specialises in creating extraordinary experiences. With an impressive collection of stunning venues, including the grand Banking Hall, the opulent Victorian Bath House, the industrial chic Tanner Warehouse, and the contemporary OXO2, they o er the perfect setting for any occasion.

Their team of experts ensures a seamless and magical event from start to

finish. With meticulous attention to detail, Camm & Hooper’s curators, food and liquid chefs work closely with clients, bringing their vision to life and crafting immersive experiences.

Camm & Hooper take pride in their culinary expertise, delivering exceptional dining experiences using only the finest ingredients. Their culinary chefs create exquisite menus, blending classic flavours with innovative twists.

The dedicated liquid chef crafts unique and imaginative infusions, o ering a bespoke beverage selection that

perfectly complements the event.

Driven by a commitment to sustainability, Camm & Hooper implement ecoconscious practices, including sustainable sourcing and zero

>>> BARBICAN

The iconic Barbican, located within the City of London, can be hired for conferences, AGMs, film and photo shoots, product launches, meetings, receptions, and weddings. Barbican o ers 19 event spaces for hire, including contemporary hi-tech meeting rooms, large auditoriums, and tropical conservatory spaces.

If you’re looking for a large conference venue in London, Barbican’s Hall ,or

food waste initiatives. They strive to minimise their environmental impact while surpassing guests’ expectations.

www.cammhooper.com

Theatre, is an excellent choice, with a capacity for up to 1,943. Barbican’s on-site tech team are available to assist with all technical and equipment requirements to ensure you host a successful conference.

Within Barbican’s large events venue there are multiple choices for meeting rooms too.

For all enquiries contact businessevents@barbican. org.uk

>>> CHURCH HOUSE WESTMINSTER

Award-winning multipurpose events venue, Church House Westminster, creates innovative and engaging digital and inperson event experiences with the expert support of in-situ creative event and production teams.

The Grade II listed historic venue is located within leafy Dean’s Yard, in a peaceful setting along with stunning views of Westminster Abbey.

You’ll find a choice of 19 versatile and modern events spaces, including a high-tech virtual studio for film, TV and other broadcasting events.

The largest space is the dome-shaped Assembly Hall, with a striking 30-foot glass dome. No less than eight entrances lead into the 519-sq meter circular room, which is a popular space for bespoke events such as fashion shows, conferences and awards dinners.

www.churchhouseconf. co.uk

VENUES 39
NEWCASTLE MANCHESTER LIVERPOOL NOTTINGHAM MILTON KEYNES WINDSOR BILLERICAY TOBACCO DOCK SYON PARK MAIDSTONE ARDINGLY BICESTER OUR VENUES Best Parties Ever are the UK’s largest Christmas Parties company with over 15 venues providing amazing Shared 01932 359900 BESTPARTIESEVER.COM EXCLUSIVES@BESTPARTIESEVER.COM Scan here for more information, secure your place or book today. smile@corporatefestivalcompany.co.uk 0844 980 2235 corporatefestivalcompany.co.uk 0844 980 2235 WWW.IELIVE.CO.UK INFO@IELIVE.CO.UK
We have unique experience in delivering employee engagement and creative production services, delivering tangible experiences Put your event in the hands of an innovative, passionate team of specialists who genuinely care about the detail.
CREATIVE EVENT PRODUCTION

CHRISTMAS PARTIES & GIFTS

It’s never too early to start planning for Christmas, especially when you are responsible for finding a venue and entertainment for your teams. And once you’ve got your Santa thinking hat on, choosing gifts for clients and sta in the summer will be a smart move. PA Life is bringing you great options to get you started so that you can secure your chosen party dates and quality gifts that don’t break the bank, all before the start of a busy autumn…

Inca London, a unique venue in the heart of London, is ready to introduce you to a tasteful journey through Latin America’s culinary culture. The theme is theatrical, glamorous, flirting with rich colours and appealing to the adventurous sense in us. The extravagant live performances are much loved by guests for their finesse and vividness, depicting the cultural elements of Latin America.

Inca London welcomes you and your party to experience it for yourself. Please get in touch to discuss any plans that you might have. Whether it’s a teamgathering or a corporate

Christmas party, their experienced events team is there to assist you in putting

together all the elements to create an unforgettable event for you.

For enquiries contact Dimitri@inca-london.com or 0777187 677

How to make your corporate gift investment stretch further? With budgets being cut and costs escalating it’s more important than ever to give gifts wisely with every element carefully considered. Here are some of our tips to get more from your investment.

Create a moment - By designing your gift holistically around a special moment it adds more value. We design all of our hampers like this, such as our Great British Brunch hamper, that has everything you need to enjoy a delicious brunch.

Bring your gift to life with

a ‘menu card’ - Give more context behind each item in your gift hamper with a ‘menu card’ which explains why each item has been

chosen.

Consider the experience

- Creating memories is one of the best gifts you can give. Gift experiences, such

as bauble and wreath making workshops, give guests at your event an opportunity to take part in creating their own stylish gift to treasure for years to come.

Save on gift boxingGilded Bee believes presenting your gift well is essential to creating the desired impact. That being said, if your budget is tight, simply removing the gift box and presenting your gift directly into a nice sustainable postal box or gift bag, whilst keeping details such as tissue lining, will save you around £9 per gift.

Follow us on Instagram for more ideas or visit www. gildedbee.co.uk

CHRISTMAS PARTIES & GIFTS 41
>>> INCA LONDON >>> GILDED BEE

CHRISTMAS PARTIES & GIFTS

>>> WILLIAMS RACING

Williams Racing Christmas party bookings are now live! Here at Williams Racing we are proud to o er our unique Experience Centre venue for 2023 Christmas parties. The Experience Centre is submerged within our headquarters in Grove, Oxfordshire. Your evening will include a full three course Christmas menu along with reception drinks within our Heritage Museum. Dance the night away with a fantastic entertainment package included.

The Experience Centre also o ers a state-of-the-art esports lounge simulator room along with extra activities available to book including our pitstop

>>> BEST PARTIES EVER

The Christmas party has been a popular annual occasion in the UK for decades, but it’s so much more than just getting your team together for a party! The best parties are a thank you from the management teams to their sta , they boost sta morale, they encourage team interaction and can also be used to deliver key company messages through branding opportunities with exclusive use of venues.

At Best Parties Ever, we have over 20 years of experience, delivering the best Christmas parties at venues across the UK.

If you’re reading this thinking this isn’t urgent, then think again. With a

challenge, giant scalextric track, Batak and much more.

If you would like to personalise your event we can o er a multitude of

branding ideas and concepts that make for a great photo opportunity.

If you would like to discuss your 2023 Christmas party

further please do not hesitate to email our events team on events@williamsf1.com | www.williamsf1.com/ experience-centre

surge in re-bookings from 2022 and brand-new party goers wanting to experience the best parties ever, many of our key dates are going fast.

So, before you go on your summer holidays, get in contact with us and secure

the date that works for you now, to save on any disappointment later in the year.

Experience our spectacular themes, mesmerising entertainment, and seamless service. Let Best Parties Ever indulge,

amaze and excite with an unforgettably magical Christmas experience.

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Visit us at: www. bestpartiesever.com or email: sales@ bestpartiesever.com

The Grill by Tom Booton at the Dorchester

The Dorchester has welcomed the next chapter at its renowned restaurant The Grill with executive chef Tom Booton taking over at the kitchen and making history as the first chef to have a restaurant named after them at this legendary London hotel…

Essex-born chef Tom Booton, one of London’s most exciting talents, has crafted a dynamic menu featuring only the best ingredients, sourced locally and cooked with flair by him and his outstanding team, unified in their passion for making diners feel at home.

NOD TO THE MORE INFORMAL

The fresh and innovative culinary and service style transcends the famed setting, with an upbeat and informal atmosphere curated by Tom himself. The new menu devised by Tom was launched in May and includes a sharing concept highlighting British produce and local London creatives. Tom’s cheeky personality shines through the menu, with modern twists on home cooking classics. The more relaxed approach of the menu matches the fun atmosphere of the restaurant, with playlists hand selected by Tom.

WHAT’S ON THE DRINKS MENU

The menu will be accompanied by a list of playful cocktails and artisan English beer. The new dining experience starts with a ‘Snacks’ menu created at the

Chef’s Counter, including Welsh lamb belly and cuttlefish skewers, followed by a selection of small plates to share, from Cornish dressed crab tart to white pudding on brioche. Large plates include ‘All the Chicken’, served in a variety of ways, alongside reimagined classics such as ham, egg and chips.

The pudding selection includes the popular signature soft serves, starting with Di erence co ee with cream and hazelnuts and a shot of Blue Jamaican mountain co ee, as well as a baked apple tart with cider and Cornish Yarg.

CHEF’S FINISHING TOUCHES SHAPE

THE INTERIOR TOO

The interior of the restaurant has also been infused with Tom’s vibrant charm, featuring open cooking stations with Big Green Egg barbecues, personal touches appearing in the trademark gilded interiors and an interactive four-seater Chef’s Counter.

Sparking a sense of theatre throughout the room, guests of the Chef’s Counter will have a front row seat to the chefs in

action. The relaunch also brought a new daily breakfast service featuring signature dishes such as tru ed egg & soldiers, The Grill’s take on a full English breakfast, Arnold Bennett omelette, and Tom’s bacon, cheesy sauce and fried egg baked pastry - all adventurous twists on well-known breakfast items.

Recently appointed general manager of The Grill by Tom Booton is Mattia Marcelli’ whose career at The Dorchester started in 2017 within Alain Ducasse where he was promoted twice before becoming general manager of The Dorchester Rooftop in summer 2022. Previously sous chef of The Grill, Adam Nevin takes a step up to head chef overseeing the young brigade of chefs with the kitchen, with Leonardo Barlondi in charge of the restaurant’s wine curation as head sommelier.

The Grill by Tom Booton is open for breakfast, lunch and dinner service alongside a Sunday Lunch o ering.

www.dorchestercollection.com/en/ london/the-dorchester/

45 RESTAURANT REVIEW
The more relaxed approach of the menu matches the fun atmosphere of the restaurant, with playlists hand selected by Tom.

Leadenhall Market announces a wave of delicious new foodie openings for the City

Visitors to The City of London’s Leadenhall Market will now be able to enjoy exciting flavours from three new outlets,from Argentina, Lebanon and Taiwan, in the spectacular surroundings of this historical London marketplace…

ARGENTINIAN GRILL - FLAME COOKED MEATS

First to have opened its doors this summer is Argentinian Grill, serving up various cuts of delicious flame cooked meats alongside popular South American sides including Provenzal fries, sweet potato and empanadas. The restaurant is open on Mondays-Saturdays from 11am-11pm and Sundays from 11am6pm.

YI FANG – TAIWANESE BUBBLE TEA AS IT SHOULD BE SERVED

Yi Fang joined the market with a bubble

tea store serving nostalgic flavours of early-Taiwanese hospitality. With its fruit-infused teas inspired by the owners’ grandmother’s secret recipe, Yi Fang’s crafts are made with a commitment to using only the freshest, highest-quality ingredients, giving customers the chance to customise their drinks with their desired sweetness and ice preferences. You can enjoy the teas on MondayFriday, 12pm-8pm and Saturday-Sunday, 11am-6pm.

BABA GHANOUSH – LEBANESE FAVOURITES

Also recently arrived at the market is Lebanese favourites Baba Ghanoush, o ering its famous falafels and traditional Lebanese cuisines. Known for their honest, wholesome, modern healthy Mediterranean dishes, including Kibbeh, stu ed vine leaves, chickpea salad bowls and falafel wraps. The restaurant will be serving from Monday-Friday, 9am-6pm.

HOXTON STREET MONSTER SUPPLIES

A familiar face has returned to the market this summer with Hoxton Street Monster Supplies reopening its store. Back by popular demand following the

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success of its Halloween pop-up in the market in 2022, expect gory-flavoured conserves, deathly-scented candles, kitchen utensils made from ‘human’ bones and anything else a monster could need. The store will be open Tuesdays-Fridays from 11am-5pm.

Greg Stalcup, Partner at Levy Real Estate who manage the lettings for Leadenhall Market, said: “We’re really pleased to welcome these exciting new eateries to one of London’s oldest marketplaces. Leadenhall Market continues to evolve, it’s no longer just a place to eat, drink and shop but somewhere for people to enjoy a variety of exciting

pop-up stores and events, bringing old and new faces to this beautiful destination in the heart of the City. These three new openings mark the start of a busy year ahead for

restaurants and the awardwinning historic Lamb Tavern. There really is something for everyone at this historic gem.”

Located in the centre of the City of London’s financial

Lamb Tavern.

The site is owned by the City of London Corporation, who were gifted it in 1411 by the former Lord Mayor Richard ‘Dick’ Whittington.

Surviving changes in use, rebuilding and even the Great Fire, its current beautiful Victorian architecture with soaring archways, spectacular painted roof and cobbled streets was designed by Sir Horace Jones (who also designed Smithfield Market and Tower Bridge) and dates back to 1881.

the market, as we prepare to introduce more outlets later in the summer. These will complement the eclectic range of existing tenantsfrom family-owned florists to cheesemongers and high-end jewellers, French and Italian

district, Leadenhall Market marked its 700th anniversary in 2021. Originally a meat, poultry, and game market, it is now home to a collection of boutique retailers, restaurants, cafes, wine bars and an award-winning pub, The

For more details on Leadenhall Market, visi their websitet:

www.leadenhallmarket.co.uk

Leadenhall Market is owned and managed by The City of London Corporation.

“ 47 RESTAURANT NEWS
Leadenhall Market continues to evolve, it’s no longer just a place to eat, drink and shop but somewhere for people to enjoy a variety of exciting pop-up stores and events, bringing old and new faces to this beautiful destination in the heart of the City.

CHECKING IN

Hyatt Regency and Hyatt House hotels in Stratford unveiled a new, skyline meetings floor, making the venue the largest of its kind in the area. A great choice for meetings and events, and with superb options when you need your guests to stay over…

Our Editor joined the opening event of the 12th floor and checked into the Hyatt Regency after to take in the full experience.

The hotels are located in the Queen Elizabeth Olympic Park’s upmarket shopping area in this vibrant East London neighbourhood. The Hyatt Regency and Hyatt House London Stratford are relative newcomers to the area, having opened a year ago, and the skyline meetings spaces on the top floor is a great addition to their o ering.

The opening evening was cleverly planned by the hotel’s event team as we literally ate our way around the di erent spaces, really getting a chance to experience the venue. We were welcomed by representatives from di erent Hyatt Group hotels in London, giving us an opportunity to learn about their specific hotels, and to get to know the team during the evening. With a glass of fizz in hand we listened to a short presentation by the hotel’s General Manager at the 3rd floor Stratford Suite. The room was laid out in a banqueting style, ready for us to enjoy our first course of a three-course dinner. This was a great way to see how the spaces look and work in action.

There is a further 3,758 square feet (349 square metres) of events space on the 3rd floor, including the Bow Suite and the Poplar Suite, both are ideal for meetings or private dinners and benefit

from natural daylight. In addition to the meeting rooms, the third floor also o ers a generous, 538 square feet (150 square metres), furnished, open-air terrace. This is a perfect place for pre-event drinks, parties and dinners.

The main course was served at the Elondi Restaurant, Bar and Terrace. I really liked the décor, layout and atmosphere of the restaurant, and was even more impressed when I saw the fabulous feast awaiting us. The starters had been delicious and beautifully presented, and main course of saltbaked whole seabass and most tender rump of Welsh lamb deserve top points too. My compliments and thanks to the Sicilian head-chef Alessandro Femino and his team!

The wine suggestions deserve a special mention as well, thanks to food and beverage director Tommy, who’s learned his craft at top restaurants including Nobu, The RAC Club, The Stratford Hotel, Sea Containers London, plus five years at Claridge’s.

The Elondi Restaurant serves locally sourced, and a seasonal East London inspired menu. The Elondi Bar is sophisticated and Art Deco inspired, and opens out onto the Elondi Terrace; an al-fresco and all-year proof oasis. Worth popping into for a relaxing drink after a busy day of meetings.

The new 12th floor meetings space

It was time to head up to the new 12th floor, the Lea Suites which had been opened for us to utilise the two rooms opening to the open-air terrace with absolutely stunning panoramic city views. This was a fantastic space to end our evening and to tuck into the beautifully laid our desserts and enjoy the last drink, accompanied by a fantastic live violinist. This space really is a great

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HOTEL REVIEW

choice when you are hosting a drinks reception or a party in E20.

The 12th floor also has two smaller spaces; the Kingsland Suites which can be configured into a larger suite or divided for intimate meetings or small breakout rooms. The same configuration works for the two Dalston Suites.

There is plenty of natural light thanks to the floor to ceiling windows, also fitted with sheer and blackout curtains. All meeting spaces come with state-ofthe-art technology including Ultra-bright High-Definition projection, LCD screens, video conferencing and concert-like sound systems.

There is plenty enjoy in the local area

Stratford has stunning parks, canal walks and world-class sports facilities, treelined boulevards, cafés, bars, and

restaurants, fashion, art and festivals and possibly the best transport links in the city. Westfield City’s 250+ shops, restaurants, a bowling alley, casino, 17-screen cinema and more are on the very doorstep as is the Queen Elizabeth Olympic Park (home to the 2012 London Olympics) where guests have almost immediate access to the park’s luscious green spaces and tranquil waterways including Blossom Garden.

The park hosts brilliant seasonal events and also boasts the ABBA Voyage Arena. The popular panoramic viewing platforms at the striking ArcelorMittal

Orbit, the UK’s tallest sculpture – which is also home to the world’s longest tunnel slide. The London Stadium, home ground for West Ham is also an epic venue for music and entertainment world tours. Global cultural brands, the V&A East, the BBC and Sadlers Wells will be moving to the park very shortly as will two world-renowned universities UCL (University College London) and UAL’s London College of Fashion.

www.hyattregencylondonstratford.com and click on events. Email: events. hrlondonstratford@hyatt.com

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This space really is a great choice when you are hosting a drinks reception or a party in E20.

Tips for surviving summer

The summer holidays should be a chance to kick back, step away from routine and really enjoy spending quality time with our loved ones. But for those with young children it most likely means a lot of juggling and organising as parents manage work schedules whilst ensuring the children are looked after and kept active...

Here are just a few handy tips to help you stay in control and enjoying your summer too.

Shared online calendar: add all the relevant details there, from activities to when you are working late, and give access to all adults that need it plus older kids too.

Book your annual leave early: especially

NATIONAL PROSECCO DAY

August 13th is National Prosecco Day – a time to gather your friends and loved ones and pop the cork on a bottle of your favourite, fabulous fizz.

Liz Taylor, founder and CEO of professional event planners, the Taylor Lynn Corporation, says that her favourite way of incorporating Prosecco into a party is with a dedicated Prosecco bar: “O er a range of delicious syrups, fruits, herbs as garnishes. Label up your pitchers and let guests create their own flavour combinations. Write out popular Prosecco recipes on vintage mirrors and chalkboards for added finesse. The perfect blend of cocktails and entertainment.

important if your workplace has many parents with school aged children. Agree responsibilities: be clear who is managing what and when, and add that to the calendar.

Give children a summer schedule: it will make life a lot easier if children have a day routine which includes play time,

Incorporate Prosecco into your event styling. Personalised miniature bottles of fizz as place markers, Prosecco scented candles in table décor, an elegant tower of vintage champagne goblets as a focal point. All adding to the sensory and visual experience.

Cooking with Prosecco will add depth of flavour to dishes too. It pairs beautifully with fish, chicken, and prawns. Sweet tooth? Try Prosecco poached pears, tru es, or macaroons. There are some top-quality nonalcoholic Prosecco options available too. Mix into mocktails and present with my hallmark theatrical flourishes, for that WOW moment.”

See more ideas at www.tlc-ltd.co.uk

outings, screen time, meals and bedtime. Use your parent network: plan playdates and take turns on looking after each other’s kids.

As professional organisers, Assistants know that failing to plan is planning to fail, and in this case su er unnecessary stress.

Creating relationships between PAs and their industry suppliers

Editorial: editorial@palife.co.uk

Sales: L.Gallivan@forumevents.co.uk

Design: ThinkCreative

Printed by: The Manson Group

PA Life Club Manager: Morgan Robertson

Email: M.Robertson@forumevents.co.uk, Tel: 01992 374069

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All material in the publication is covered by copyright. No part of this publication may be reproduced or transmitted in any form – electronic, mechanical, photocopying or otherwise – whole or in part, without written permission of the publisher © 2023 Forum Events Media Ltd. While considerable care has been taken in the production of this issue, no responsibility can be accepted for any errors or omissions. No responsibility can be accepted for unsolicited manuscripts, photographs, artwork or equipment. All correspondence is assumed to be for publication unless clearly stated otherwise. Data protection statement: Readership information held by Forum Events may be shared with any member of Forum Events and associated brands for the purpose of marketing and publication. From time to time, providing the correct consent has been obtained by ourselves beforehand, we may share data with relevant third parties whose services we believe may be of value to you.
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