Maximum Business by Palladium-Item Media Group

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The Voice of Business in the Whitewater Valley

June/July 2012

Palladium-Item Advertising Product Find on Pal-Item.com through August

Charting the course to grow

JOBS

Also Inside

Developing a workforce for the future

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Bob Ross

Rob Ross

Jenell Ross

Family History of Success By Pam Tharp For Bob Ross Auto Group

The seeds for the

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successful Bob Ross Auto Group were sown when the late Bob Ross worked as a youth as a lot attendant at Richmond’s Vivian Buick.

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Hard work and attention to detail have always been part of the familyowned Bob Ross Auto Group in Centerville, Ohio, a business that’s overcome racial and gender barriers as its management passed from Bob to his wife Norma and now to daughter Jenell Ross and son Robert P. Ross Jr. His experiences at Vivian Buick helped Bob Ross land a job as a salesman at Shannon Buick in Dayton. In 1972, Ross was invited to

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Norma Ross

attend General Motors’ first Minority Dealer Academy. Ross was the first academy graduate in the nation to be approved as a dealer, buying Vivan Buick, Opal and International Harvester Trucks in Richmond in 1974. The purchase was a good fit for her parents because Richmond was home to both Bob and Norma Ross, Jenell said. After five years of success in Richmond, Bob bought a larger dealership in Centerville, Ohio, and became the first African-American Mercedes-Benz dealer in the world. The Bob Ross Auto Group now includes Bob Ross Buick & GMC, Mercedes-Benz of Centerville and Bob Ross FIAT. “He was a student of the industry,” Jenell said of her father. “He got the right team in place and he conveyed to them they were part of that team.” Bob Ross’ unexpected death in 1997 could have meant the end for the dealership, but Norma and her children stepped up to take over the company. Norma Ross was a graduate

1 Loop Rd., Centerville, OH 45459 www.RossMB • (937) 433-2698

of Richmond High School and Earlham College. A teacher and curriculum consultant in Dayton schools, Norma also had a knack for business. Under Norma’s leadership, the company continued to win numerous awards, earning “The Community Service Award” from General Motors, an award given to the Top 100 GM dealers who have excelled in both retail sales and customer satisfaction. Norma Ross was also awarded the National Minority Female Entrepreneur of the Year award for both Ohio and the 10-state Region of Chicago by the U.S. Department of Minority Business Development Agency. Norma’s death in 2010 meant more responsibility for Jenell and Robert Jr., but the family’s commitment to value and good service for customers and a team approach to employees remain unchanged. Being a minority woman in charge of an auto dealership is still a challenge, said Jenell, 42, who handles the day-to-day management.

85 Loop Rd., Centerville, OH 45459 www.BobRossBuickGMC.com • (937) 401-2037

“I still find people who don’t want to deal with me because I’m a woman,” Jenell said. “Growing up in the auto industry was a unique opportunity. We grew up washing cars and doing whatever was asked.” Bob Ross Auto Group actually includes several different businesses when the repair shop, body shop and parts businesses are added to the multiple dealerships. The businesses employ 95 people with an average tenure of 12 years, with 21 of those workers with the dealership for more than 20 years. More than half of the work staff has been employed by the company for more than 10 years. “The demographics are changing and it is harder to get good workers with a sense of commitment to their jobs,” Jenell said. “Fortunately we have a lot of long-term employees who recognize we’re providing a good opportunity for them. There’s a real sense of camaraderie here, that it’s a good place to work.”

91 Loop Rd., Centerville, OH 45459 www.BobRossFiat.com • 1-800-776-7677

where did you get that? Locally Unique Best Picks found here.

Palladium-Item Media Group, June/July 2012

If you’ve never seen a Holland, then you’re in for a treat when you visit Nettle Creek Hardware, in Hagerstown. The Holland Grill bakes, smokes, grills and steams to perfection using the exclusive, patented Holland System. You’ll find this innovative line runs in many sizes including The Companion, a great campers take-along.

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From Staghorn ferns to garden art It’s the time of year when we all find a little pleasant time off, family fun, and even solace in our roofless rooms - outside in the yard. And while you can find colorful annuals lots of places, you’ll find a really unique variety of items at Pleasant View Nursery. This Massarelli Stone cross stands about 4 feet tall and is strikingly special. VIsit PVN on State Rd 121 in Richmond.

Think you can’t train a fish? You might be surprised by these exotics. And Jack’s Pets on National Rd East in Richmond, carries them all. You’ll find your zebras and tetras and goldfish, but you’ll also find these salt water beauties. Like this longtailed Pacu (who comes when you call), or a wide assortment of living coral or one of a number of vibrantly colored finned friends, these pets bring hours of wonderment for all ages.

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Every young man should get a chance to kick up some summertime dust in a cool pair of cowboy boots, and how better to celebrate America’s Independence Day than with a pair like these. Now, don’t think all the boys and girls have to settle for the same style. At The Boot Box on W. Main St in Hagerstown, your young ones will find all sorts of styles, from John Deere green to Pretty Pony pink. Feeling a little too old and over-worked for these treats? You’ll find a huge assortment of adult size work boots right along side these pretties.

find thousands LOCALLY of unique items at local area retailers. White

HELPING YOU BUILD A BETTER BUSINESS

water

Va l l e y

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SUCCESSFUL WOMEN

Penny and Mike Wickes reopened Hagerstown’s famous Welliver’s Restaurant in 2010, and have refurbished much of the establishment. Open four days a week, it has been renamed Willie & Reds. This is just on of many businesses in which the Wickes are involved, most notably Precision Wire Assemblies, a major Hagerstown employer.

Wickes comes back to her roots, excelling in two distinctly different worlds By Mike Bennett For Maximum Business

What are the secrets to success? Each issue we identify one woman, in our community who has produced some significant results, and profile their road to success. We look for how they may have overcome obstacles, looked at a challenge in a different way, and used their personal talents to build an extraordinary enterprise. This issue we look at Penny Wickes, owner of at least two local businesses and employer of about 90. Precision Wire of Hagerstown is celebrating its 25th anniversary this year, a company Penny Wickes started at age 27. “I started it as my project and it worked,” she simply explains. She has added additional businesses, with the help of her husband, Mike, and her daughter.

Q: How did you start Precision Wire? A: When I got out of high school (in Hagerstown), I went to work in the wire harness business. I got a degree in industrial organization from the Purdue College of Technology. Then, I got the opportunity to start a company and moved to Tennessee. Q: Where are your products sold? A: Precision Wire has business all over. Q: How many employees do you have at Precision Wire? A: 80. Q: How hard was it at first? A: It was a lot of long hours. It still can be, but it’s worth it. I had nothing when I went to Tennessee. We went from nothing to 15 semis when we moved back. I never want to move again. Q: Did you have a mentor? A: Yes. Lloyd Saulsbury of Greeneville, Tenn., helped me start Preci-

sion Wire. It was incubated there and we lived in Tennessee for eight years before bringing the business back here. Dana (Corp.) sold us the building in 1994. Q: What is your biggest challenge? A: Employment has always been a challenge. We compete with offshore labor. We can’t pay high wages. We can treat our employees well. Q: How resourceful did you have to be? A: We’ve never had a sales force. All of our business comes from word of mouth. Our employees don’t have to have degrees. You just have to show a good work ethic, be dependable. We have to be versatile, learn to do different things. Our buyer came straight out of college with a degree in safety. We had to ask: What else can you do? You learn you can do a lot. Q: Do you see yourself as a role

model, helping people up in life? A: It’s about keeping people employed. We have provided work for a lot of people who had nothing. We have helped put their children through school. It’s good to turn lives around. Q: Looking back, does it surprise you that you started a company at such a young age? A: Yes. In high school my goal was to get married and have a family.

Precision Wire Assemblies resides in a large building at the entrance of Hagerstown on Hwy. 38.

Q: You and your husband, Mike, bought the famous Welliver’s restaurant and renamed it Willie & Reds. Why did you do that? A: We did it because of the town, to keep it going. The restaurant is so important to Hagerstown. Where would we be without it?

Willie & Reds: (765) 489-4131, 40 E Main St., Hagerstown, IN Smorgasbord or menu dining, bar available, price range $10 to $30 Hours: Thurs 5 - 9pm, Fri, Sat, 4 - 10pm, Sun., noon - 8pm.

MAXIMUM BUSINESS TABLE OF CONTENTS Successful Women page 4 Business FInance page 6 Workforce Development page 8 Big Employers page 9 Leadership Development page 14 Visions of our Future page 16 Economic Development: Where do we go from here? page 18 Site Selectors page 21 Growing Small Business page 22 Rewarding Investment page 24 Maximum Wow good news page 27 Chamber Voices page 28

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Exploring our positive assets As we wind down on the production of another issue, I scan the headlines of the past two months to see if there were any important events to be considered in the Maximum Business bigger picture. The most recent news suggests a possible economic softening after some really good months since November. Spending is down slighty on lower gas prices (that can’t be all bad) but up for larger ticket items like appliances and autos. Even real estate prices are growing again in parts of the country. This might suggest consumers are getting brave enough to generate new debt, but are cautious not to fall into the behaviors of the past. After five long years of squirreling away their nuts, or at least protecting the nest, they’re considering some deficit spending at the household level. But to sustain spending, folks need to feel safe in their jobs, and they need to believe they have a chance to improve their lot. So, in this issue, we take a look at the parts and pieces that are critical to job creation attracting new business, improving if not increasing the pool of available talent, marketing our community and more. There are many positive assets in the Whitewater Valley. One critical to our community success is engagement, whether via conversation, constructive suggestion, cooperation, volunteerism or any other way you see fit. Cathleen S. Cline Advertising Director Palladium-Item

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Precision Wire: (765) 489-6302 Located 55a East Main St., Hagerstown, IN

A: Progressive Properties, Exquisite Properties and The Meeting Place. Q: Why are all of your businesses based in one community? A: We take care of our own. I grew up in Economy and went to Hagerstown High School. We watched out for our neighbors. We always did what was best for the community. Q: Do you see your success in a spiritual sense? A: It must be our mission in life. If our generation doesn’t carry on (to build jobs and be community leaders), what will happen?

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Q: How many does Willie & Reds employ? A: 50. Q: How extensive was the renovation at the restaurant? A: The only thing that is the same now is the outside walls. We’ve done everything from the roof to the basement. We just finished the downstairs dining room and bathrooms. Q: Has it been tough balancing the roles between your businesses? A: It keeps us very busy. It’s (Willie & Reds) open four days a week, but it’s still a seven-day job. We have excellent help. That allows me to do other projects, the word vacation is not in our vocabulary. Q: What other businesses and projects are you involved in?

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Palladium-Item Media Group, June/July 2012

BUSINESS FINANCE

I’m ready to expand my business. What types of financing options are available? By Sara Coulter, Vice President/Marketing Director, First Bank Richmond

Every small business

will eventually need extra funds. Whether the business needs new equipment, money for operations, or help to run more efficiently, there are options designed to help achieve those goals.

Short-Term Loans. A short-term business loan has a term of one year or less. Instead of monthly payments, the

total amount of the loan is due at the end of the term. Short-term loans are popular among small businesses that require a short-term investment with a predetermined repayment source. Term Loans. These have a set monthly payment with the length of the loan being determined by a number of factors. Common uses include acquisitions or purchases of fixed assets not including real estate. Lines of Credit. When a company opens a line of credit, the money may be borrowed and repaid as needed to fund operating cash fluctuations. The terms of the line usage are normally outlined in a formal loan agreement. This type of financing is used for working capital.

Equipment Financing. Many companies offer equipment financing.

Sara Coulter is VP/Marketing Director at First Bank Richmond.

This financing is attractive to businesses that have equipment needs but do not have the cash to fund the entire purchase up front. The term loan allows the company to spread that cost over a longer period of time and not deplete their working capital. Receivables Financing. Receivables financing, also known as factoring, is when a small business sends their invoice to a third party instead of to their client or vendor. The factoring company pays 80% of the invoice immediately, minus their fee (typically 3% to 5%). Once the client or vendor pays their invoice, the factoring company will deliver the remaining balance to the small business.

BUSINESS FINANCE

Where can I get more information?

sba.gov isbdc.org

My staff is spending too much time processing payments, and I can’t afford to hire additional personnel. Are there tools that can help me accomplish more for less? THE SOLUTION: Technology advances in Cash Management deposit services allow a small business access to many affordable deposit banking services that once were only available to larger businesses. A small business is continuously challenged to grow revenues and control overhead. With cash management products, one person can efficiently perform several banking functions, resulting in lower overhead and allowing more time dedicated to revenue growth. For example, business internet

banking allows a business to manage their accounts without leaving their office and can be done any time of the day. Typical internet banking not only allows a business to view their balances, but to transfer funds between accounts, pay bills, initiate ACH transactions and wire transfers. All of these features help manage their cash flow. Remote Deposit Capture is another Cash Management product that dramatically improves productivity. A business scans their check deposits and transmits the check images elec-

tronically to their bank for deposit. This saves time of leaving the office and typically allows access to their deposited funds sooner. Lock Box is another form of Cash Management that allows a customer to have all payments sent to a post office box controlled by the bank. The financial institution picks up the mail daily and processes the payments including making the deposit. This allows the customer to “outsource” this portion of their business to their financial institution.

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It costs nothing to talk to your local Small Business Administration (SBA), the Indiana Small Business Development Center (SBDS) or a local bank. Each has experts on hand to help you navigate the process. It’s also likely that they will have their fingers on the pulse as to which strategies work well in recessionary times.

THE DILEMMA:

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Other Financing. Companies may also be eligible for additional loans through local government programs that will cover the more risky portions of needed financing that is not available from the more common sources. You should check with banks or local government officials to see what types of programs and/or incentives are available.

Palladium-Item Media Group, June/July 2012

wo r k fo r ce d e v elo p men t

Ivy Tech feeds needs of manufacturing employers

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By Mike Bennett For Maximum Business

Photos from top: Jason Abshear Mitch Boger Kevin Dill Mary Ramey Phil Bedel Jim Stokes

Until Kevin Dill signed on to a pilot program at Ivy Tech, he’d never fired up a welder. He hadn’t had steady employment for five years. Now, the Richmond man has several strong job possibilities as a certified welder after finishing the intensive 30week Ivy Tech Welding Institute. “I’m confident now I can get a job,” he said. “This is a godsend.” He’s also confident because he strengthened his skills in reading, writing and math. He worked on resumewriting and learned how to present himself well at interviews. “The institute is a lot more than welding,” said instructor Jason Abshear. “You want to help them learn the skills to qualify for supervision. I tell them: ‘Your education doesn’t stop here.’” In fact, those who complete the institute can apply credits toward a technical certificate and an associate of applied science degree. The students spent six hours a day in class in McDaniel Hall. Morning classes were focused on building educational skills and afternoons were spent in the hands-on lab. Abshear left a job in construction last year to follow his teaching dreams. He’s thrilled that he did. One special reason is that the

classmates and instructors grew close during the times together. “You get to know everybody,” Abshear said. Dill and the five other students were honored at a luncheon on June 8 at McDaniel Hall. They were joined by Abshear and other faculty and staff from Ivy Tech. Mary Ramey, an assistant professor of English, leads the educational component of the institute. “They really need the career skills to be successful, the listening, the writing and the applied math,” she said. It’s imperative that the students learn how to communicate effectively, said Jim Stokes, department chair and leader of the institute. Those taking the first institute class ranged in age from late teens to the early 50s. “This isn’t an age-specific class,” said Stokes, who pointed out another positive: “It’s a recession-proof field.” Ramey and Stokes said the program is evolving with expanded courses coming. The institute is an example of the rising emphasis on workforce development in eastern Indiana and across the state. Ivy Tech and Indiana University East can respond quickly to the needs of employers by tailoring classes. In that regard, Ivy Tech’s Institute of Technology is also starting programs in information security (online) and paramedic science. Experts foresee a shortage of 23,000

welders by the Year 2019, said Phil Bedel of Connersville, a full-time teacher and welding inspector who works as an adjunct at Ivy Tech. “There is a huge need. The average age of the American welder is 55,” Bedel said. The median salary for welders is $47,000 in the construction industry and $43,500 in the manufacturing sector, according to U.S. Bureau of Labor Statistics. An aide averages a little less than $30,000. Ivy Tech’s program is intended to prepare students for beginning and intermediate level jobs with a variety of national certifications. “There are a lot of welders out there, but not certified welders. This institute is going to help the industry immensely,” said Bedel. It’s already helping Dill and fellow student Mitch Boger of Brookville, Ind. “It really has enhanced my skills,” said Boger, who has several job interviews lined up. “I think it’s a very good program.” Dill paid for the $5,500 cost of the institute with the help of a Pell Grant and student loans. “It’s worth it,” he advised those considering the program. Applications are being accepted for the new class that starts July 9. Call (765) 966-2656 or visit ivytech.edu/ivy-institute for more information. Stokes’ extension number is 4017 and Abshear’s is 4117.

BIG

By Bennett Murray For Maximum Business

Earlham College 375 Ranked 68 in US News & World Report’s ranking of liberal arts colleges and home to approximately 1,200 students, this school on National Road West employs 335 full time and 40 part time employees. Workers include professors, administrative officials, residence life staff and other positions necessary in the running a residential college. Certain services, such as housekeeping and catering, are contracted to outside companies such as Aramark and Sodexo.

Wayne County Government 413 Wayne County Government employs a variety of staff working in a number of offices, including the Sheriff’s Department, Building and Grounds and the Health Department. On May 25, paid staff numbered 413 employees. Its main office is on East Main Street.

Richmond Community Schools 814 Richmond Community Schools provides public education from kindergarten through 12th grade to children in and around Richmond. Teachers, guidance counselors, food service workers, administrative staff and others are employed by the schools to fill the functions necessary to provide quality education in a safe environment. As of autumn 2011, the total number of employees was 814. Its main administrative building is on Hub Etchison Parkway.

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Indiana University East 625 This public nonresidential university on Chester Boulevard offers over 50 academic programs to its 3,725 undergraduates and 98 graduate students. Approximately 625 people are employed at the university, including 87 full time and 117 part time faculty.

Reid Hospital & Health Care Services 2,000 In addition to being the largest hospital in the region, Reid Hospital on Chester Boulevard is Wayne County’s largest employer. It employs approximately 2,000 people who perform duties ranging from food preparation to heart surgery. Reid also features non-medical amenities including the Cafe at Twelve Hundred, the Reid Expresso Bar and the Gingko Boutique Gift Shop.

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Wayne County, and the 6-county region, is home to a large industrial network, numerous social and educational institutions and many small businesses. Showcased here are some of the largest area employers.

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Where the jobs are

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• Maximum Business • Palladium-Item Media Group, June/July 2012

BIG

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Primex Plastics Corporation 340 A subsidiary of ICC Industries, Primex Plastic produces printable plastic sheets and rolls for the graphic arts industry. Its Richmond branch on North F Street employs approximately 340 people in manufacturing and sales. Last year, the Economic Development Corporation of Wayne County (EDC) issued a $60,000 income tax grant to assist the company’s expansion in the area.

Color-Box, Georgia-Pacific 315 A subsidiary of Georgia-Pacific, Color-Box is in the graphics packaging manufacturing business. It has designed and produced merchandise packaging for Lego, Nike, Bacardi and Betty Crocker. Its Richmond location employs approximately 315 people.

Berry Plastics 245 Berry Plastics is a producer of plastic packaging products ranging from industrial tapes to polyethylenebased plastic films. Its injection molding plant in Richmond, which employs approximately 245 people, is located on Commerce Road. According to a press release from the EDC, Berry Plastics is set to spend $4.4 million to expand production in Richmond as it receives a $71,850 grant from the EDC. The expansion is expected to create 10 new jobs.

DOT Foods, Inc. 225 As the nation’s largest food redistributer, DOT Foods buys and sells products from over 700 companies. Its redistribution center in Cambridge employs 225 people who fill roles ranging from truck driving to warehouse labor.

Hills Pet Nutrition 198 Hill’s Pet Nutrition is a leading supplier of pet food. Located on Union Pike, its Richmond manufacturing plant employs 198 employees in the production of cat and dog food sold in stores and through veterinary offices.

IVY Tech Community College 147 Ivy Tech Community College Richmond serves a five county region in Indiana- Wayne, Union, Fayette, Rush and Franklin Counties. Ivy Tech Richmond has eight schools and more than 60 programs serving 5,000 students annually. Ivy Tech employs 147 full or parttime staff and faculty, plus use the services of an additional 185 adjunct faculty members.

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City of Richmond 500 Richmond’s municipal government employees work in all the departments that make the city function, including the Police Department, Parks and Recreation, Public Works and Engineering, and Sanitation. Approximately 500 people are employed by the city. The main municipal building is on North Fifth Street.

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Richmond State Hospital 500 Richmond State Hospital is a behavioral health facility on Northwest 18th Street operated by the State of Indiana. It provides psychiatric and chemical dependency treatment and employs approximately 500 people, including psychiatrists, substance abuse counselors, nurses and social workers.

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Belden, Inc. 575 Belden, Inc. is a multibillion dollar company based in St. Louis that produces signal transmission products. Its Richmond plant employs approximately 575 people in the production of transmission wires and cables.

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• Maximum Business • Palladium-Item Media Group, June/July 2012

BIG

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500 Parker Hannifin Corporation Ranked 216 in the Fortune 500, Parker Hannifin is a producer of motion and control technology. It employs approximately 400 workers at its Eaton manufacturing facility.

835 Midmark Corporation Midmark employs about 835 employees at its Versailles plant where it produces medical, veterinary and dental healthcare equipment. It announced in May that it received a $2.6 million state tax incentive from the Ohio Tax Credit Authority. Furthermore, Midmark is planning a 100,000 square foot expansion of the plant.

Greenville Technology 800 With approximately 800 employees, Greenville Technology in Greenville specializes in injection molding for the manufacture of automobiles. Japan-based Moriroku Technology North America has invested heavily in it.

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600 Henny Penny Henny Penny is a producer of industrial food preparation equipment that sells to restaurants, supermarkets and other food service operators. Although it has offices in France, Russia and China, its headquarters is in Eaton, Ohio, where it employs approximately 600 people.

Whirlpool 900 With over 900 employees at its Greenville manufacturing plant, Whirlpool is the largest employer in Darke County. The plant produces the company’s KitchenAid products, which include a number of cooking appliances. In December 2011, the Ohio Tax Credit Authority issued a 45 percent tax credit to the Greenville plant based on the company’s projected hiring of 65 new employees. “It’s not every day that you see companies bring back products that are built in China,” said plant leader Bill Good.

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Neaton Auto Products Manufacturing 580 Founded in 1984, Neaton Auto Products of Preble County produces automobile parts including steering wheels, instrument panels and air bag modules, and sells them to companies such as Honda and Nissan. Its plant in Eaton, Ohio, employs approximately 580 people.

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Anchor Glass Container 400 Based in Tampa, Fla., this national glass container manufacturer has a plant in Winchester that employs approximately 400 people. The glassmaking process involves molding molten material into its desired form, thus many jobs with Anchor Glass Container involve working with heavy industrial equipment.

Tomasco Indiana 460 Based in Winchester in Randolph County, Tomasco Indiana is an automobile parts manufacturer whose main customer is Honda. It employs approximately 460 people at its plant, including electrical engineers, welding engineers, general production associates and other manufacturing workers.

Fayette Regional Health System 560 Based in Connersville, Fayette Regional Health System is a hospital that provides medical care to Fayette, Franklin and Union counties. It employs approximately 560 people, including physicians, nurses, physical therapists and other roles in the medical field.

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lea d e r s h i p

DEVELOPMENT

IUE School of Business, Center for Leadership trains effective managers for tomorrow, today By Mike Bennett For Maximum Business

Fredricka Joyner has a passion for economic development and community engagement. So does David Frantz. It’s a good thing, then, that they are spearheading the new public-friendly leadership development program for Indiana University East. “My passion is developing leaders, growing people so we can grow the community,” said Joyner, who is director of IU East’s Center for Leadership. She previously worked at the campus in Columbus, which has been noted recently as a positive example of community development. Its downtown and economic environment have been revitalized through combined efforts of community groups in recent years. “Some amazing things were done in Columbus,” Joyner said. “That’s a result of leadership.” IU East welcomes the opportunity to be a hub of leadership develop-

ment in Wayne County. The university just finished its first full year of programming. “We’re ramping up for next year’s program in September,” Joyner said. Joyner “We’ll have even more offerings.” The publically available programs range from free public forums to customized programs for businesses to an upcoming academy that’s designed to cultivate women leaders. “This is a visible way where we link resources of the university to the community,” said Frantz, dean of the School of Business and Economics. “That’s a major part of how we view our mission in a very real way, how we utilize our intellectual resources to help advance the region.” Joyner agrees: “Our mission is to link the resources of the university

and the community at all levels.” One of the immediate goals, Frantz said, is to develop a consistent calendar of programs so “they can mature and lead into other things.” IU East received strong positive feedback with its programs and is in it for the long run. “We’re trying to respond to needs in the short-term, but develop more long-term,” Frantz said. “I know that it takes a long time to be woven in the fabric of the community. We’re beginning to develop more of a following.” He said the first level of this community approach involves free events. They included an economic outlook forum in the fall and a social media forum in the spring. A future focus is likely to be small and family businesses. “That’s an area that has a lot of potential in our region, particularly issues of succession in family businesses,” Frantz said. IU East also plans four to six facilitated forums each school year that provide practical applications to busi-

nesses on current topics. Frantz said a goal is for those to turn into extended programs that would include continuing-business sessions of three to four hours that would be taught for a fee. “We’re finding the more programs we do this, more organizations are showing up with multiple people,” he said. That happening naturally would lead to customized programs within individual businesses or organizations. It has helped that IU East is undergoing a large growth spurt. “Because of growth, we’ve Frantz had some funds to help augment the program and we haven’t had to charge for everything,” Frantz said. “It’s important for the community to place a value on it.” IU East also holds several evening

IU East’s School of Business & Economics offers a diverse selection of Business Education options. Bachelor of Science degrees are offered in Business Administration, Accounting, Finance, Management, Management Information Systems, Marketing, Tourism & Event Management and Informatics. A Masters of Science degree is offered in Management. Minors are offered in Economics, Entrepreneurship and Sports Marketing & Management, with certificates available in General and International Business. The School also sponsors the following community resources: The Center for Leadership Development’s programs include an annual Economic Outlook Summit, a Family Business Symposium, facilitated forums on current business-related topics, and a series focused on effective workplace management. New this year is the Academy for Cultivating Talent, which will provide a training experience for individuals to develop greater influence in their organizations, institutions or community. The Business and Economic Research Center develops economic data useful in supporting economic vitality locally. Find reports at www.iue.edu/business/berc. The Center for Entrepreneurship provides opportunities to develop business-building skills regardless of major. It is also home to SIFE, Students in Free Enterprise, an organization that showcases entrepreneurial talents through regional competitions. The Center for Economic Education works to improve economic literacy through primary and secondary schools. The Center is currently involved in a program with Richmond High students , teaching them how develop a community marketing plan, with the City of Richmond as their focus. HYPE, Helping Young Professionals Engage, is a volunteer organization that provides professional development opportunities for young business leaders. It connects via regular social events as well as through social media.

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For more information: Visit www.iue.edu/business.

IUEast offers rich resources for economic growth

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events as part of the careers advantage series. They are intended to build professional networks and focus on developing skills. IU East will start a new academy this fall that’s designed to cultivate women leaders for senior-level positions. Sessions will be held monthly. There will be a nomination process for each class, which will be designed similarly to Leadership Wayne County. It’s being funded by a grant from the IU Women’s Philanthropic Council. “What we are trying to do is pair up more skilled leaders with younger ones who need mentoring,” Frantz said. Joyner was instrumental in securing the grant for the program. She also is deeply involved with the Positive Place Initiative along with the Wayne County Foundation and others. “We want to develop people’s ability to build influence,” she said. That includes changing the discussion from demanding that our leaders fix problems to residents asking: What role can I play in helping to fix them? “The goal is to shift mindsets to how we can work on what’s important,” Joyner said.

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E conomic D E V E L O P M E N T

As Economy Improves: Where do we go from here? By Mike Bennett For Maximum Business

Where are we when

it comes to economic development? How can we do better? Where will we be in five years?

Those questions are paramount in the minds of people in Wayne County who want more new businesses and hundreds of jobs. Right now.

“If only I had those answers,” Wayne County Commissioner Ken Paust said wistfully. “There is a lot of discussion and that’s good. But sometimes we don’t see the good things that are happening. We need to keep plugging away.” Every town in America knows there are no perfect answers to their economic quandaries.

Attracting Economic Improvements But Richmond is perfect for Perpetual Recycling Solutions.

The green-industry company that’s based in Chicago chose Richmond over at least 10 other locations in the Midwest when it decided to locate here in October 2010. PRS executives didn’t get the best of financial incentives. Those were promised by other aggressive suitors in Iowa and Missouri. Company owners, though, were looking for more than a good financial package. “It was a very good deal in a place we felt comfortable,” said co-founder and CEO David Bender. “That was essential. The people sold us on Richmond.” He found out about Richmond from

a site-selection specialist, who he heard about from a friend in New York. He contacted the state and was directed to the Economic Development Corporation of Wayne County. He’s complimentary of the work done by former CEO Tim Rogers and by relocation specialist Valerie Shaffer, who now works for the state. Paust “Frankly, Richmond sells itself,” Bender said. He and his partners meticulously vetted Richmond in a personal way.

E conomic D E V E L O P M E N T

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located for the market where its raw materials are coming from – “a triangle from St. Louis to the Quad Cities (Iowa and Illinois) and Dayton.” Paust notes that Wayne County could be on the verge of landing a lot more major businesses in the distribution area, such as DOT Foods. “Most have gone to Indianapolis and Plainfield,” he said. “We just have to find a way to take advantage of that.”

Signs of Changing Economic Climate Luke Durbin of Lingle Real Estate works each day trying to put commercial deals together for people who are looking to locate in Wayne County. He says things are definitely on the upswing. “We are ready to hit the light switch. I would say the projects and plans in the works are extremely exciting,” he said. “I can only speak for the projects that I am working on, but if I can land them

or even one of them, it’s going to shake things up.” Paust said economic development can appear to be chugging along at a slow pace when there is a lot going on behind the scenes. The process can be frustrating. “We can have things in Durbin the pipeline (for a major business) now and everything can go well for a year, then they step up and say, ‘It’s not working.’” But, it does work perfectly some time. Perpetual Recycling is a case in point. “I think Richmond is such a microcosm of what our country is: it’s a fiercely proud town where the economy has taken a toll,” Bender said. “But, people want to work and they want to

do the right thing.” Doing the right thing is found in steady supply around Wayne County. Whether they are passionate about our positives or vocal about our negatives, our business and civic leaders want what’s best now and in the future. They can see things differently about where we are at today and where we are going to be five years from now. MAXIMUM BUSINESS visited with several leaders in different arenas and received many of their ideas on where they think we are headed. Most want to focus on the positives, while acknowledging the negatives. Local economic development leaders can point to Perpetual Recycling, Hills Pets Foods and Osborn International in Richmond, Autocar in Hagerstown, DOT Foods in Cambridge City and many other major businesses that have located here as success stories fostered by community spirit and the legwork of the EDC. Continued page 20

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They talked to people in restaurants, at the mall and at the museums. They stopped people on the streets. They looked in the eyes of community leaders and everyday people. What they saw was honesty and community spirit, not desperation. What they saw was a positive spirit that overrode any negativism they encountered. They saw a ready and able workforce. They saw a commitment to education and a place that had a history of entrepreneurial success. They saw a location that’s easily accessible to the suppliers and clients they have today and the ones they hope to have five years from now. “Richmond stood out bar none,” Bender said. “It was the right combination of site, the right town, the right people. Richmond brought it all together for us.” Wayne County’s location is a great selling point. Bender said Richmond was perfectly

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Continued from page 19

Durbin said the public doesn’t see a lot of progress at times because many real-estate purchases and business re-locations are sensitive. They are subject to privacy and negotiations. The arena is extremely competitive. But, he said, the area is far ahead of most other towns our size in Indiana. “What’s great is our community is being looked at heavily and I need all the space I can get to accommodate business for what is going on and what we have to look forward to,” said Durbin, who has been the top commercial salesperson for Lingle Real Estate for three years and is No. 1 for sales and leasing volume, according to a local listing service. Community spirit and camaraderie are seen as pluses for all companies. Bender said he was impressed that many business and community leaders came together to visit with him. Other sites didn’t do that.

Community Engagement Makes a Difference The leaders of companies that are considering coming here notice the small things. They read the newspapers and view the Web sites to see what’s happening, what people are saying. They notice that major manufacturers are here, such as Belden Wire, Richmond Baking Company and Hill’s Pet Nutrition. The massive Hill’s plant on the north side of Richmond stands as a testament to the gains that can be fostered and realized through economic development initiatives in Wayne County. Bender Hill’s, makers of Science Diet and Prescription Diet pet foods, likes to play a positive behind-the-scenes role, said plant manager Tim Costello. “Hill’s is very proud to be part of the Richmond community. We are also very happy to support our community and our enthusiasm is matched by our employees, who get involved throughout the year to support a variety of efforts,” Costello said in an email released through company headquarters in Topeka, Kan. Those efforts include Costello and about 20 of his employees going out twice a year to clean up along Industries Road and Union Pike . “You would not believe all of the debris we find out there,” Costello said. His employees are very giving in other ways. “When it’s time for the United Way Campaign, almost all of our employees participate with donations to help support non-profit organizations in the area,”

Costello said. Major businesses here often throw their weight behind community initiatives. A case in point is the School is Cool program that’s designed to improve attendance in schools and emphasize achievement. Wetzel Family Auto Cruise offers a car or equivalent in cash to one senior student who has maintained perfect attendance. First Bank Richmond has played a major role, including donating $3,600 this year to buy gift certificates for every senior who didn’t win one of more than a dozen prizes donated from around the community. Additional prizes are awarded monthly to younger students with perfect attendance. Company president Lynn Wetzel said it’s imperative for the model to be set at young ages Wetzel because absenteeism is a major problem for businesses. He noted that it costs him far more than the approximate $18,000 cost of his involvement in School is Cool with lost hours through absenteeism each year. “If we can fix this, everything else will fall together,” he said. “It will perpetuate itself just like in the (community) effort to improve graduation rates.” Perfect attendance numbers have more than doubled for seniors and are up substantially in all grade levels. That will become a major plus for workforce development and an attraction for other businesses. Wetzel has owned dealerships in much larger areas. He thinks the size of Wayne County and the camaraderie of business should be very attractive to those looking to invest here. “You can make a huge positive impact,” he said.

Strengthening the Talent Pool Jobs and increasing the tax base are the primary focus of economic development. Educational training opportunities and a skilled workforce are essential ingredients. Wetzel knows first-hand: He employees 26 to 30 technicians in his workforce of 151. The need for technical expertise is mushrooming. Workforce development and Wayne County’s optimum location are at play every day now on Interstate 70 and area roads and highways as C.R. England Global Transportation trains over-the-road truck drivers. Estimates are that 65 drivers will be trained each week out of the base in Rose City Business Park. Ivy Tech, Purdue University’s College of Technology, and Indiana University East are responding with targeted programs.

E conomic D E V E L O P M E N T

Manufacturers look to save time, avoid risk and reduce costs

Wayne County has 22 already developed properties available for industrial types of use. These include properties that previously housed businesses such as Coca-Cola, Really Cool Foods, etc. Maps and detailed listings available using Site Locator tool at www.iedc. in.gov.

Richmond Properties

currently marketed by the EDC.

Wayne Co. Properties

currently marketed by the EDC.

Wayne County areas

These sites are available for development are currently being marketed through both the state and Wayne County EDCs. Circled sites are certified shovel ready. Counted as one site, Mid West Industrial Park, Richmond, contains 10 lots that are all shovel ready. The Gateway Industrial Park in Cambridge City has an additional 3 lots that are shovel ready.

Palladium-Item Media Group, June/July 2012

Site Certification is a critial tool in economic development, says Mark Williams, of Strategic Development Group, Inc. Many companies looking to locate new manufacturing facilities turn to site selectors, consultants to help them scout and evaluate potential properties, weeding out those that might seem too costly or too risky. According to Site Selection magazine, selectors are attracted to certified properties. These are sites confirmed in advance as having a clear and transferable title, suitable quantities of needed utilities such as water, electricity, sewer, telecommunications, etc. available or can be delivered readily, have researched environmental, archeological or geotechnical issues, is conducive to development and expansions, has enough buffer against other land users as may be needed based on the manufacturer’s use, and has good transportation access for raw materials, product shipments and employees. For the manufacturer, it means less time getting project started and decisions made, fewer hassles along the way, less risk for poor outcomes and more cost efficient construction. Williams tells the magazine, that with these criteria met the available properties can more easily make the consultant’s short list. Each state develops its own certification program. In Indiana, the program is called Shovel Ready. According to the Indiana Economic Development Corporation’s website, Wayne County has nine sites, some sub-dividable, currently on the market; two that are shovel ready. Valerie Shaffer of the IEDC says those include the Mid West Industrial Park in Richmond with 10 shovel-ready parcels, and the Gateway Industrial Park in Cambridge City with 3 shovelready parcels. The website also lists 22 already-developed properties, once home to companies like Coca-Cola and Really Cool Foods, that are also being marketed to site selectors. Each site has it’s own “best use” along with unique atributes. A goal of economic development is to find the right fit between the property and the manufacturer’s need. From there, its up to a community to win the deal with their local assets. For more information visit the IEDC at iedc.in.gov.

Indiana State Marketing Resource

• Maximum Business •

the museums, the symphony,” Paust said, noting there are few places anywhere that can match Wayne County for the breadth of its cultural positives. The businesses want to locate where their employees’ families will be happy. Perpetual Recycling wanted a place where their families wanted to live, where their children could have great parks and great schools. They wanted a place with a great history of innovation and forwardthinking people. They wanted museums, movie theaters and a mix of local and national restaurants and retailers. They wanted affordable homes and utilities. “Richmond has everything we wanted,” Bender said.

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IU East is offering many programs to help develop leaders and advance business in the region. “We’re trying to create more of a discussion with people who can influence their organizations and the community,” said David Frantz, dean of the School of Business and Economics. “Some people may not perceive of the impact they can have.” People here may not perceive, either, the impact that quality of life plays in decisions of companies to locate here (see April issue of Maximum Business). It comes up time and time again when it comes to discussions of locating here. “We have the arts, the parks,

S M A L L B usiness S U C C E S S

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Growing our economy one small business at a time

Jason Whitney and Beth Fields, codirectors of Center City Development Corporation, are busy these days. The two mentor and coach people looking to start up businesses all over Wayne County. Whitney says they help in what-

ever way is needed, whether it’s with writing a business plan, finding funding options or wading through government regulations. Often it is just to act as a sounding board for others’ ideas – a central task in many respects since they seek to help foster and develop solid business ideas. That can entail borrowing on their own past experiences. Whitney says he tells people “I’ve started businesses and here are some of the things I did wrong and here are some things you might want to avoid.” When possible, he calls on experienced business owners for their expertise. The majority off funding for Center City comes through Indiana’s Certified Technology Parks program and is administered by the city’s Redevelopment Commission. Other monies come from memberships and special events. The goal of the Technology Park Program is to attract and grow high-technology businesses and promote technology transfer opportunities, turning those technologies into things we all want to have, like applications for our smart phones. Whitney says there are lots of people in Wayne County working on hightech projects. “It’s usually two people in the basement and it might take years before they are ready to market something,” Whitney explained. He and Fields estimate that only about a third of the people who

contact them seeking information actually start businesses. The Innovation Center has 10 office suites, three of which are occupied. Fields explained that the Center’s partnership with the technology parks program, which began in Feb. 2012, means they can only rent to technology related or knowledgebased businesses. Software design, Internet and web design, digital media, and product design are some of the types of businesses that would qualify. Current tenants are DerCo Internet Broadcasting, Green Filing, a software development company and Terah Photography. Fields explained that the photographer was already renting space when the new agreement went into effect. The length of time businesses stay in the incubator varies and is based on goals set by the company when

STEP UP

The Center City is currently hosting Step Up (Student Training Entrepreneur Program with Unlimited Potential), a 4-week program teaching high school students about small business development and professional skills such as professional dress, interviewing techniques, resume writing, financial management and more. The program is coordinated by the Crystal Dreams Foundation.

they sign on. Fields says it could be based on amount of sales or the number of staff. Typically businesses stay in incubators 18 months to three years. In addition to the office suites, the Center’s boardroom rents for $45 for two hours and conference rooms with technology for webinars are also available. For more information about City Center Development or the Innovation Center contact Whitney or Fields at 962-8151 or e-mail info@mycitycenter.com.

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R E WA RD I N G

INVESTMENT

Incentives are nuts and bolts for rebuilding economy By Mike Bennett For Maximum Business

Denny Burns doesn’t like most local incentives that are thrown the way of new businesses to entice them into coming to Wayne County. Yet he knows from his work with the Economic Development Corporation and as a county commissioner that they are necessary to be competitive. “I believe private enterprise should be the movers and shakers,” said the longtime business owner and public servant from Hagerstown. “But, the reality is we have to play this game. You could say you’re not going to do it and you’d lose.” Everyone knows that winning businesses and adding jobs is the main priority in most every city around the country. Every manufacturer and site selector is expecting public help in the form of inducements such as grants and tax abatements The monies come from county organizations such as the EDC. They also can come from cities, states and the federal government. Simply put, it’s imperative to be

helpful and competitive with any financial package. The EDC often has approved grants to businesses to help with relocation and startup costs as well as training grants. The recipients promise to meet criteria such as maintaining or growing employee numbers and providing a minimum wage level. The EDC also offers grants for existing businesses that are expanding and adding Burns jobs. On May 3, it approved a grant of $71,850 to help Berry Plastics add new equipment in a $4.4 million project that is expected to result in 10 additional jobs. Mayor Sally Hutton says her office is often the starting point for businesses -- and site-selectors -- that are considering moves to Richmond.

“We’re thrilled to help them in any way we can,” she said. “Incentives like abatements and workforce grants are valuable tools that have helped us gain businesses and jobs. We have given them with great success to some of the great companies that located here.” She said she’s been in favor of the recent direction of the EDC to give a good measure of inducements to grow companies that already are here. Hutton’s office can help facilitate the incentives and sit in on discussions, but she doesn’t make the decisions. Those are roles of the the Richmond Common Council, the EDC and the county commission. Abatements are considered and approved by the common council. Sometimes, they are offered as a part

of packages in conjunction with the EDC and the state. Historically, abatements have offered scaled reductions in property taxes, such as 100 percent in the first year on down to 10 percent in the last year. The common council passed an ordinance early this year that allows 100-percent reductions over the enHutton tire 10 years. It followed action last year by the state legislature

r ewa r d ing in v es t men t Berry Plastics Suncall America B & F Plastics Silgan White Caps Transilwrap Golden Engineering CR England Wayne Dairy Osborn International Vandor Corporation Grafcor/Innomark Silgan White Cap Primex Plastics Perpetual Recycling B & F Plastics Transilwrap Elevator Equipment Hagerstown Plastics J. M. Hutton Reel Options Jason Finishing Richmond Casting

$71,850 $68,500 $13,000 $29,000 $27,000 $15,000 $90,000 $200,000 $83,000 $52,000 $24,000 $16,128 $60,000 $350,000 $200,000 $45,000 $10,180 $6,825 $18,080 $15,640 $132,000 $200,000

2012 2012 2012 2012 2012 2012 2011 2011 2011 2011 2011 2011 2011 2010 2010 2010 2010 2010 2010 2010 2009 2009

10 new jobs 10 new jobs 8 new jobs 8 new jobs 2 new jobs 35 new jobs 11 new jobs 23 new, 182 saved jobs 30 new jobs 4 new, 18 saved jobs 3 new jobs 10 new jobs 10 new jobs 26 new, 54 saved jobs 10 new jobs 14 new, 52 saved jobs 6 new jobs 11 new jobs 16 new jobs 50 new jobs 39 jobs saved

Source: Wayne Co. Economic Development Corporation

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Continued page 26

EDC Grants for Economic Development

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to allow them. The rules of the 100-percent abatement are more stringent than the graduate ones in that they require minimums for benefits as well as wages. “That’s an intelligent matrix, especially for the largest investors who are looking here,” Burns said. “I admire the city and Bruce Wissel (chair of the council abatement committee) and what it could mean.” Companies obviously depend on the incentives to build or to grow, but Burns said he believes they are not the most important reason why they come to -- or stay -- in Wayne County. “I think a highly educated and motivated workforce means more than all of the incentives in the world,” he said. “The ones (company executives) I’ve talked to say what they want is competent and educated workers that have the ability to learn.” Other incentive programs are available for companies that are considering moves or expanding in Wayne County. They include grants and loans from area towns. Some of those are made available through tax increment financing. In Indiana, towns are allowed to set up TIF districts as economic development tools. By doing so, they can then collect property tax revenue that is attributed to an increase in assessed value from investments within that district. That money then can be used for infrastructure or improvements.

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Continued from page 25

Many cities within Wayne County give half of their Economic Development Income Tax funds to the EDC and keep the other half for their purposes. “Every community has the ability to do things any way they like,” said Burns, who serves as the commissioner liaison to the EDC. The EDC uses the revenue to develop industrial parks and to help fund projects, all with the overall goal of adding jobs. County commissioners give final approval to all inducements awarded through the EDC. Richmond pays more than $600,000 into the EDC because it has by far the largest population. The next highest contributer is Centerville at about $40,000. Cambridge City, Hagerstown, East Germantown, Economy, Milton, Mount Auburn and Whitewater also share in the mission of the EDC, which was first organized in 1993.

City of Richmond Abatements for Economic Development List of companies receiving abatements from the City of Richmond over the past 5 years (aggregated by company). Abatements are generally granted for a 10-year duration and match the amount of investment the company is making, however some are granted for lesser periods or lesser amounts.

Company Name Osborn International Perpetual Recycling Solutions Innatech Suncall Wayne Dairy Products Color Box Rahee Investments LLC Vandor Recycling Center Rose City Business Park Bev’s Threads, Etc Transilwrap Landis Plastics B & F Plastics Ahaus Silgan TBK America Milso Corp Richmond Baking Co

Abatement in $ millions $ 16.6 $ 16.0 $ 15.3 $ 12.7 $ 12.0 $ 8.3 $ 6.8 $ 6.7 $ 5.0 $ 4.6 $ 4.2 $ 4.0 $ 3.4 $ 2.2 $ 1.9 $ 1.8 $ 1.8 $ 1.5 $ 1.1

Events

Accomplishments

All phone area codes are 765 unless noted.

maximum

WOW!

Carberry

Frontier Communications was named the Company of the Year by Indiana Telecommunications Association. The award is given to a company that “distinguishes itself through their focus and commitment to customers, vision and dedication toward market growth, investment impact and internal and external commitment.” Sanders, known as a jewelry retailer, is now Sanders Galleria, offering a menu of soups, sandwiches, salads and sweets, as well as fine jewelry and gifts. Hours are weekdays 10am to 6pm. The Law Offices of Wayne Greeson of Connersville has opened a new office in Richmond on E. Main St. IUEast’s Center for Leadership is taking applications for the new Academy for Cultivating Talent. The 2012/2013 program is being underwritten by a grant from IU Women’s Philanthropy Council. For more information, visit www.iue. edu/act. Deadline is Aug 15 for the Sept program.

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Cappa

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Baumer Brubaker is also a certified lymphedema and hand therapist. The Positive Place Initiative has completed the first round of community data collection. A wide range of comments were submitted. Data will now be coded in such a way that meaningful results can be tabulated and shared with the community over the next few months. Watch for the opening of the New Boswell Brewing Company Tavern any day now in the Depot District. Owners Rod and Kiera Landess have teamed with Ghyslain restaurant and building owners Jan and Stacey Dils in this project. Jim Roll marked his 40th year with Frank Miller Lumber of Union City, Indiana. Cinco De Mayo restaurant opened their doors to customers, located on E. Main St. in Richmond. CR England celebrated their Grand Opening with a ribbon cutting June 15. The Girl Scouts of Central Indiana is celebrating their re-opening June 21st. This year also commemorates the Girl Scouts of America’s 100th Anniversary. Juliet Gordon Low founded the Girl Scouts in 1912. According to their website, more than 50 million individuals have been influenced by this organization. The Richmond Rose Garden is celebrating their 25th anniversary this year. Wernle Youth and Family Treatment Center broke ground on their $810,000 Youth Services Center June 5. Construction is expected to be completed by year-end. Steven C. Tincher, Ph.D., Vice Chancellor for Academic Affairs at Ivy Tech Community College Richmond will serve as Richmond’s Interim Chancellor until a successor is named to replace James L. Steck who retired June 1. Also at Ivy Tech: CNC Machine Operator training with NIMS certification is immediately available at Ivy Tech Corporate College Richmond. The Lions Club has provided a grant that will fund a $500 Ivy Tech Community College Richmond Automotive Technol-

ogy Program scholarship for the 20122013 academic year. Elizabeth McClain, M.S., D.C., opened McClain Chiropractic, located at 408 S. 14th St. In Richmond, Hours are 8 a.m. to 6 p.m. Monday through Friday, and 8 a.m. to noon Saturdays. Kory George, Wayne County assistant chief probation officer, was one of 10 probation officers across Indiana to receive a grant from the Indiana Judge’s Association to attend the American Probation & Parole’s national conference in Indianapolis. Diane Williams marked her 30th anniversary with the Wayne County Public Defenders’ Office. Wayne County Sheriff Jaff Cappa completed participation in the 102nd session of the National Sheriffs’ Institute that took place in Aurora, Colorado. Jackie Carberry, owner of Warm Glow Candle Company, is appearing on Inside INdiana Business with Gerry Dick. The show first aired June 19 on WCTV.

Wayne County 4-H Fair, June 23-30, Wayne Co Fairgrounds. Richmond Art Museum, 966-0256, richmondartmuseum.org, Secret Garden Tour, June 23, 24. Permanent Collection, through Sept. 30, salon style display of full inventory. Cardinal Greenway, 977-2886, cardinalgreenways.org. Official Grand Opening of Wayne County segment of the, June 23, 9:30 am, Williamsburg. Preble County Historical Society Amphitheater Grand Opening, 937-787-4256, pchs.preblecounty.com, July 1, all day, Swartsel Rd, Eaton Depot District, 966-5654, First Fridays July 6, Aug 3, 6pm HYPE: A Toast to Higher Success, June 28, 7pm, J&J Winery. Third Thursdays, June 21 River Rats game, additional dates July 19, Aug 16, 5:30. Tasty Tuesday, July 3, Aug 2, Sept 4, 11:30. Check facebook or twitter (getHYPErichmond) for locations. Wayne Co Chamber of Commerce, Manpower Network Night, July 18, 5-6:30pm. Community Improvement Awards Lunch, Sept. 6, 11:30, Forest Hills Country Club Preble Co Chamber of Commerce, 937-456-4250, Business Brown Bag Series, Mike Lloyd on Fracking, July 12, noon, Library. Chamber Luncheon, July 19, 11:30, place TBA. Preble Co Fair July 28-Aug 4, Eaton. Lewisburg Derby Days, 937-962-2413, Aug 16-18. Old Fashioned Downtown Saturday Night & Car Show, Aug 25, 4-8pm. Scholarship Golf Tournament, Aug 31, 8am-8pm, Eaton CC. Cambridge City Chamber of Commerce, Fireworks Fundraiser, July 7-8 @ Antique Stores, Canal Days, Sept 8 – 9. Connersville Chamber of Commerce, 825-2561, Golf Classic, June 28, Willowbrook Country Club. Fayette County Fair, 825-1894, Jul 28 – Aug 4. Celebration of Fall Festival, Sept 29-39, Roberts Park. Richmond Parks & Recreation, 9837426, Father Daughter Take a Walk, July 12, 6-8pm, Glen Miller Park. Summer Concert Series, 6-10pm, Aug 3, Cook & Belle, Aug. 24, Funkyard Dogs, Glen Miller Park. Wayne Co Minority Health Coalition, 973-8788, Healthfair @ Soulfest, July 14, 1-5pm, Townsend Center. Help The Animals, 962-6811, 21st Annual Bark in the Park, July 28, 9am-4pm, Glenn Miller Park Chanticleer String Quartet, 966-8291, mrlinfo.org, Aug 3, 2pm, MorrissonReeves Library EDC Board Meeting, 983-4769, edcwc. com, Aug 6, Sept 10, 4-5pm, Ivy Tech McDaniel #1147 Reid Hospital, Reid Ride fundraiser for shoes, July 26, 7:30am. Twelve in 2012, 983-3104, redighospital.org, Immunization Awareness, Aug 13, 12-1pm. Continued Page 29

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Richmond attorney Amy K. Noe hasbeen reappointed to the Indiana State Bar Association’s Legal Ethics Committee. She chaired the committee in 2006-07. TrenDys opened doors at 229 W. Main St., Richmond, featuring name brand clothing and accessories plus four tanning beds, lotions and accessories. Owners are Tammy Reese-Atkins, Shannon Atkins and co-owner Brooke Marcum. Laura Grey and Lindsey Reed joined Birth-to-Five Inc. Laura has a bachelor’s degree in theatre from Earlham College. Lindsey has an associate’s degree in early childhood education from Ivy Tech State College. Both are family support workers. Eddie Unger III has been appointed general sales manager for the three-location Tom Raper RVs recreational vehicle retailer. A lifelong Richmond-area resident, he was named sales manager for the Richmond store in 2006. Shari Adams, commercial credit analyst, and Ambyr Mayberry, administrative assistant loan review, have completed 10 years each with First Bank Richmond. Tim Crammer, Henny Penny’s vice president of marketing and services, has been named one of the Dayton Business Journal’s “40 Under 40.” Crammer has been with Henny Penny for five years. West End Bank’s Susan K Haskett, vice president/marketing director, won a MAXI Award at the Mega Conference of the Indiana Bankers Association. Kristin O’Laughlin has been named Employee of the Quarter for Q1, 2012. Additions to the West End Bank staff include Raeshelle Murphy, accountant, Aaron Sittloh, Megan Elsrod and Julia Shoults, tellers, and Joe Patterson, maintenance. Mane Attractions Hair Salon has relocated to 3815 National Road, West in Richmond. Staff includes Jenny King, Sherry Hensley, Melissa Marquis, Dana Bryant, Melissa Crawford and Janet Bennett. Mary Jones and Sarah Waddle, Earlham College graduates, were awarded the Davis Projects for Peace grant with a prize of $10,000. The grant will help them establish a produce market at the Townsend Community Center in partnership with the Wayne County Minority Health Coalition. Misti Foust has been named June Ambassador at Reid Hospital & Health Care Services. A native of New Paris, she serves on the Critical Care Unit as a recovery nurse. Mike Pappin has been named Volunteer of the Month. A Richmond resident, he has been volunteering in the Joint and Spine Center since it began in 2010. Reid Hospital’s May Volunteer of Month was Mike Baumer. Since January 2011, the Centerville, Ind., resident has served at the Information Desk. Clint Brubaker was named Ambassador for May. Working in the Rehabilitation Center as an occupational therapist for seven years, he

CHAMBER VOICES

Tomorrow’s Workforce Now:

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Program benefits for employers and communities

The Preble County Development Partnership, Inc. has teamed up with ACT (American College Testing Program) to develop a new workforce readiness program called Tomorrow’s Workforce Now. The county has set a goal to become a Work Ready Community by 2013 through ACT’s Work Keys program. Several employers have already begun the process, either through assessments or job profiles. The benefits to employers, individuals, and communities are many. Here is some background. The nation continues to face high unemployment, and people prioritize “a good job” as their number one desire, according to the Gallup World Poll. At the same time, employers struggle to find the right people for unfilled jobs. Why this disconnect? --Employers lack evidence-based tools to help reliably predict job performance, so selection decisions are

not dependable. --Individuals simply don’t know what they don’t know. The best path to a good job is unclear. Across the nation, organizations are designing career readiness programs to help meet the skill needs of employers. ACT’s National Career Readiness Certificate and NCRC Plus are aligned to meet employers’ needs. They are used at the front end of a diverse array of career pathways programs, in workforce education and training, and at the heart of work-ready communities and state programs to certify foundational workplace skills—skills essential for all jobs. ACT, along with a growing coalition of community colleges across the nation, introduced Tomorrow’s Workforce Now to assist these efforts.

This program allows employers to experience the power of the NCRC Plus at no cost. Participating employers will be able to assess as many as 20 employees each. Employer benefits: -- Employers can experience, at no cost, the tool that is helping businesses across the nation to reduce turnover, decrease employee errors and lower training costs. Focusing on NCRC skills delivers significant bottom line impact. -- Businesses become part of a community group organized to address skills needed in the workplace. The group will include the community college and other key partners, facilitating the discussions between employers and trainers that need to happen in all communities.

-- Employers can receive a special report showing how their employees’ NCRC skills stack up against national figures. Community benefits: -- The initiative is designed to start a community-wide skills movement. Over time it can provide higher skilled workers for current employers and creates a powerful economic development tool for attracting new employers. -- The program convenes key community stakeholders who otherwise might not have assembled to discuss vital skills issues. Benefits for individuals: -- Participating examinees can earn ACT’s nationally-recognized career readiness credential, the NCRC Plus. -- Individuals will discover where they should focus if they wish to improve their skills and exhibit more productive behaviors at work. For more information about Tomorrow’s Workforce Now, please call the Preble County Chamber of Commerce at 937-456-4949 or the Preble County Economic Development Office at 456-8188.

CHAMBER VOICES

Perfect attendance in school teaches positive work ethic

Events Continued from pg 26 All phone area codes are 765 unless noted.

Richmond Community Orchestra, rcoindiana.org, Summer Concerts, J&J Winery, July 28, 6:30, Cope Environmental Center, Aug 25. Richmond Symphony Orchestra, Sept 15, Emperor’s New Clothes, 7:30. Civic Hall Performing Arts Center, civichall.com, 2012/2013 schedule now available. Richmond Civic Theatre, 962-1816, richmondcivictheatre.org, You’re a Good Man Charlie Brown, July 13, 14, 15, 20, 21. Hairspray, Aug 17-19, 24-26. Season tickets now on sale. Studio 10, 33 Variation, Sept 14-15. Starr-Gennett 6th Annual Walk of Fame Music Festival, Sept 7 Gypsy Jazz by the Faux Frenchman, 7:30, Murray Theatre. Sept 8, Free concerts, throughout day, Pavilion at Whitewater Gorge Park. Wayne Co Historical Museum, 962-5756, waynecountryhistoricalmuseum.com, Spirit Academy & Paranormal Investigation, July 21. Classic Car Cruise-In, Aug 19, Sept 16. Heritage Festival, Sept 8, 9.

Ivy Tech, ivytech.edu, 7th Annual Backyard BBQ Alumni/Staff/Students, July 19, 6-9pm. At the River Rats, Aug 5, 5:30. Popcorn & A Movie, Aug 24, McDaniel Hall lawn. Aug 20, Fall semester begins. Earlham College, 983-1373, earlham. edu/events, Convocation: Jonah Lehrer on Creativity, Aug 21, 1-2:15pm. Convocation: Story of Intergalactic, Jason Neulander, Aug 29, 1pm. Show: 7pm Intergalactic Nemesis, Book One: Target Earth. Convocation: Immortal Life of Henrietta Lacks, Sept 12, 1pm. Leeds Gallery: Dharma Days, Harem Nights, Aug 13-Sept 14, 9am – 8pm. Fall Classes begin Aug 22 IU East, Aug 27, Fall classes begin. Purdue University, College of Technology, Aug 27, Fall classes begin. Farmers Markets: Richmond, 373-9065, richmondfarmersmarket.com, Tuesdays 3-6 Historic Depot, Saturday 7 – noon Morrisson-Reeves Library Cambridge City, 478-8172, Saturdays, 8am-noon, Huddleston Farmhouse

2009-2012

825 770 715 660 605 550 495 440 385 330 275 220 165 110 55 0

Y2012

815

Y2011 Y2010

650

Y2009

586 500

87 42 67 N/A

The Chamber School is Cool program is in its fourth year with premier sponsor, First Bank Richmond and second year with the Wetzel Family Auto Cruise in 2010. Other sponsors include Summit Computers, Richmond Power & Light, Richmond River Rats, Ahaus Tool & Engineering, Hoosier Park & Racing Casino, Frontier Communications, Wayne County Convention & Visitors Bureau, Gary Saunders & others in community who attended fundraisers and donated anonymously! Submitted by the Wayne County Chamber of Commerce

Palladium-Item Media Group, June/July 2012

WOW!

Perfect Attendance All Students and Seniors

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this program. In 2009 the Chamber kicked off the School is Cool in partnership with area schools, recognizing students (K-12) who achieved perfect attendance. This year an Art Contest was an added including three levels of competition. Design winners took home $50.00 each. The Richmond Art Museum was an instrumental part of making this part of the program successful!

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The year-end celebration event for qualifying seniors and their families was held Wednesday May 30, 2012 at 7:30 p.m. at Wetzel Hyundai. Students drew numbers and whichever student had the number matching the number in the briefcase won the big prize: a new car or equal value in scholarship dollars. Photo by Jeff Bond Photography

“Whether it is at school or at work, attendance is vital for success. This program helps kids understand the importance of showing up every day,” says Garry Kleer, President and CEO First Bank Richmond “We believe that it is important to motivate children to have perfect attendance during their school years to encourage a strong work ethic as an adult in the workforce,” says Lynn Wetzel, Wetzel Family Auto Cruise. This is the philosophy behind School is Cool. It is based on the belief there is a direct relationship between the educational achievement of our children and the quality of life in our community. The project objectives are to promote the idea that school really is cool, recognize and celebrate students who achieve perfect attendance, encourage all students to aspire to achieve perfect attendance and graduate from high school, promote the importance of education to all students, parents, and the community at large and to highlight the important connection between showing up ready to learn for school every day as a young person and showing up ready to work every day as an adult. Eighty-seven seniors from around Wayne County qualified to be in the Chamber’s School is Cool drawing for a new car or a scholarship of equal value estimated at about $18,000.00 from Wetzel Family Auto Cruise. Graduating seniors from Centerville, Hagerstown, Lincoln, Northeastern and Richmond High Schools were included in the program. Graduating seniors with perfect attendance throughout the school year and a minimum 2.0 GPA and on track to graduate with a diploma all had a stake in the drawing. Attendance numbers have improved dramatically as a result of

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Busy summer ahead of Connersville Chamber

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CHAMBER VOICES

The Connersville/Fayette County Chamber of Commerce is proud to announce that there are a lot exciting things happening here this summer. Due to a partnership between The Chamber of Commerce, Urban Enterprise Association, Economic Development Group, Office of Community and Rural Affairs and the City of Connersville, fourteen downtown business establishments are getting a facelift with new paint and some are even getting their windows replaced. The makeover should be complete by the end of June to make way for all of the exciting activities that are happening in July. The Connersville Jaycees is bringing back the Little Detroit Go-Cart Race downtown Connersville on July 7th and 8th. The sanctioned race is free for the spectators. A pre-race concert will be held Friday, July 6th on the Fayette

County Courthouse lawn featuring the notorious band Poker Face. They play at major spectator events and are known for the blues, country

and classic rock. Everybody who sees them say they are really good. The concert, which is sponsored by Connersville MainStreet will start at 8:00 p.m. and will also include a food court and beer garden. The day after the race, the streets will be cleared and Egypt Valley Pictures will be taking over downtown to begin the filming of a movie titled “Seven Deadly Words”. Producer

Eric “Doc” Benson says he fell in love with Connersville when he visited here in January. Filming will take place at Brian’s Book Store and Coffee Bar, Whitewater Valley Railroad Train Depot and at a church in Morgantown, Indiana. Benson was so pleased with Connersville that he wrote the city into his story. Instead of being set in a mythical town of Egypt Valley, the movie will actually use the name Connersville. The story is of a pastor who comes to a small town to work in a small church where changes are needed. When the pastor starts to make some changes, one family who has held the reins for a long time, tries to do everything in their power to stop

them because they declare “We’ve never done it that way before,” which are the seven deadly words and the movie’s title. The movie will have a sneak preview in Connersville in January of 2013 to help kick off Connersville’s Bicentennial Celebration. These are just a few things that are happening in Connersville. For a complete list or for more information visit our website at www.connersvillechamber.com or call us at 765-825-2561. Pay us a visit this summer and I am sure you will be glad you did. Submitted by Katrina Bailey, Executive Director, Connersville/Fayette County Chamber of Commerce

CAMBRIDGE CITY CANAL FESTIVAL IN THE WORKS The Whitewater Canal, built between 1836 and 1847 was an innovative economic development venture for its day. Following the transportation model established by the Erie Canal, it’s purpose was to provide a high speed transportation channel connecting the Whitewater Valley to the busy Ohio River. Prior road travel to Cincinnati took several, strenuous days on rough terrain. When completed, the canal stretched from Lawrenceburg to Hagerstown, passing through Cambridge City. While operationally the canal project was short lived, it left its mark on the communities it touched and stands as a testament to commercial innovation. Today, the Whitewater Canal lives on as the reason that brings a whole community together to celebrate their shared heritage. Scheduled for Sept. 8 and 9 this year, the annual Canal Days festival comes complete with great foods, carnival games, the locally famous Duck Race and booths and exhibits full of one-of-akind hand-crafted items. This year’s

theme is Small Town, Big Heart. Vendors from throughout the area are invited to participate. Booths come in 10 x 10 units with electricity available for a fee. The event runs from 9am to 8pm Saturday and 9am to 6pm Sunday. Sign up early for booth space; deadline is August 1. The application form is available at www.cambridgecityindiana.org. For further information call the Cambridge City Chamber of Commerce, 478-4689.

For more information contact Beth Leisure, chamber president, 765-478-9070, bethleisure@gmail.com.

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The Time is Right to Make a Smart Move What’s bad news for others may be terrific news for you. Because the slow economy has given rise to some fairly tremendous opportunities in the housing market.

THE PERFECT HOUSE IS LOOKING FOR YOU

If just any old house would do, you could find something to buy any time, and in days past you might have settled on “making due” with an imperfect choice. But these economic times have resulted in a substantial inventory of housing for sale – everything from cheap deal fixer uppers to reasonably priced luxury homes. You’re chances are better than ever of finding exactly the right home for you and your family, especially if you’re looking for a home with some really unique qualities.

DON’T FORGET THE INTANGIBLES

Although the economy may go up, down and sideways, some things never seem to change. Like the emotional satisfaction that comes from owning a home. According to the NAR, living in a stable neighborhood, where folks own their homes, exposes you and your family to less crime and higher education success rates. You can simply look forward to a better quality of life.

This message is brought to you by:

765-966-1581

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Buyers, Richmond

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We felt like we were outgrowing the home we’d owned for almost 10 years. Our hopes were to find a home we could continue to grow into as the boys got older. Nick & Carrie Kovach, Recent Home

WE’RE COMMITTED TO REBUILDING OUR WHITEWATER VALLEY ECONOMY

To find out more, we strongly suggest you call Lingle Real Estate at the number listed here. And don’t wait. Because all bad things must come to an end. That’s right – depressing as it seems, sooner or later the economy will improve. HELPING YOU BUILD A BETTER BUSINESS

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• Maximum Business • Palladium-Item Media Group, June/July 2012