Maximum Business February/March 2012

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business maximum

February/March 2012

The Voice of Business Across the Whitewater Valley

Local labor travels state for home grown restaurateur

Employment, new car sales up: Experts cautiously optimistic

Boutique stand-out

shares secrets to success


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• Maximum Business • Palladium-Item Media Group, February/March 2012


Welcome to the debut edition of Maximum Business. It’s the Palladium-Item Media Group’s effort to give voice to the business community in Richmond, Wayne County, and the greater Whitewater Valley.

Maximum Business will be intensely local in its coverage and offer unique content that only the Palladium-Item Media Group can provide. So, welcome to our new publication. We hope you enjoy Maximum Business, but, most important, find it useful.

Cathleen Cline

General Manager/Executive Editor

Advertising Director

business maximum

Maximum Business gives voice to local employers, enterprises and just about anybody involved in developing the local economy. If you have a story idea, achievements to recognize or event of special interest to the business community, please email the information to us at newstips@pal-item.com and reference MaxBiz.

Mickey Johnson General Manager

Palladium-Item Media Group, February/March 2012

Mickey Johnson

• Maximum Business •

In recent conversations we’ve conducted with local residents and business leaders, we’ve concluded that jobs and the economy are of critical interest to our readers. Maximum Business will bring a new dynamic to business news and provide a marketplace for exchange of business information in our community.

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In every edition, we’ll provide a look at our local employers, economic trends, personal finance issues, small-business development, technology, non-profit management, environmental matters, and successful women in the business community. We’ll also provide news of local chambers of commerce as well as business calendars, training opportunities, and people making a difference in business.

Cathleen Cline Advertising Director Sharon Brandley Johnny Martinez Advertising Managers Michael Bennett Contributor Justin Ashbaugh Graphic Artist

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By Kristin Hoppe For Maximum Business

Work prospects may be looking better in Wayne County as the unemployment rate has decreased 1.8 percentage points from the previous 12 months. The state’s unemployment rate decreased 1.6 points while the national average decreased 0.7 points. According to David Frantz, dean of the School of Business and Economics at Indiana University East, a decrease in the unemployment rate shows that the economy is slowly improving over time. “I think the general sense of things is the economy is picking up a little bit,” Frantz said. This reflects in new car purchases as well, which have increased by 16 percent in the past year while used car sales have gone down by 1 percent. Ford made more money in the first six months of 2011 than in the previous five years combined, and after a string of monetary losses for General Motors, Ford, and Chrysler, the companies have finally seen a rebound in consumer purchases. Some experts

contribute more new car sales to the competition between companies and higher consumer incentives to buy new. Frantz explained that with interest rates at historic lows, new cars may be a more sensible purchase than used in the current economy. “Automobile manufacturers have put out a tremendous number of incentives for people to purchase new cars,” Frantz said. “It really makes a lot more sense for people to purchase a new vehicle more than it did maybe four years ago.” Frantz also contributed this to a pent-up demand, since many people had been waiting for a better time to buy. Paul Turner of Studebaker Buick GMC in Richmond, which sells both new and used cars, thinks with innovative products it makes sense people are buying new. “New car makers are rolling out some really great products right now,” said Turner. “Buick has several new cars in their lineup with more modern technology. They appeal a lot more to the younger buyers out there.”

0.6

White

water

Va l l e y

New

0.5

Used

0.4 0.3 0.2 In 2011, from January through November* total new car sales increased 312 units from the same period in 2010, 16 percent, while used car sales declined 181 units or 1 percent.

0.1 0.0 -0.1 -0.2 Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Source: Based on DMV Registrations as reported to Polk in Wayne (IN) and Preble (OH) counties. *Most recent data available as of February, 2011.

Number of People in the Workforce 35000

2010 2011

From January to December, 2011, 305 new people entered the workforce while unemployment decreased by 281 people. On average in 2011 there were 772 fewer people in the workforce than in 2010, a decrease of 2.5%, and 526 fewer people unemployed, a decrease of 13.9%.

Have you ever shopped for a gift and had trouble finding something really special? Ever see somebody with some really cool device, fashionable outfit or neat home or office appliance and wonder where they got it?

LOCALLY

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Car/Truck Sales 2011 vs. 2010 by percent change

Creativity sparks consumerism, helps build economy

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• Maximum Business •

Palladium-Item Media Group, February/March 2012

$$$ E C O N O M i c T R E N D S

We have! That’s why we’re developing a new program called LOCALLY UNIQUE. It’s part merchandise-hunt and part promotion campaign. Over the next many weeks, Palladium-Item representatives will be searching out those special items found with local retailers. Then, we’ll pass the information on to you. (Check out page 23 to see a coffee maker like you’ll see no place else but Koon’s Appliances.) Keep your eye out for this LOCALLY UNIQUE tag in the pages of the newspaper and online for the special items we discovered. Got a lead on some local cool merchandise? Drop us a note (with photo) at locallyunique@pal-item.com and we’ll track it down.

30000

Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec

25000

Number of People in the Workforce but Unemployed 4500

2010 2011

4000

3000

Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec

Source: Indiana Dept. of Workforce Development for Wayne County, most recent numbers available at county level.


oth

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SUCCESSFUL WOMEN

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The Secret Ingredient: www.thesecretingredient.us 720 E. Main St., Richmond, IN, 47374 (765) 966-0990

Palladium-Item Media Group, February/March 2012

mond. It’s a real blessing. I’ve developed a lot of wonderful customers that have become dear friends. You see women succeeding in just Q: What’s the most fun part of your job? about every avenue of life these days. Jeanne: Helping customers find what Some of the attributes that help them they really want and enjoy in life. I love succeed are determination, confidence, to help them solve problems. resourcefulness, ambition and their abilQ: What’s been the secret to business ity to engage people in conversation and success? networking. In each issue of Maximum Jeanne: We’re just not selling clothes Business we will highlight just one of the at The Secret Ingredient. We try hard many local successful women. in every way to serve the customer. We In this issue, we speak to Jeanne Rush have a fabulous staff. It has to be carof The Secret Ingredient, a contemporary ried through like a team. We consider women’s fashion store on East Main St. ourselves family. in Richmond. Jeanne opened this store Q: How important is it to give back in 1979 followed by additional stores in to the community? Dayton, Indianapolis and Ave Maria, Jeanne: It’s essential. I try to find creFlorida. Listen in on the conversation: ative ways to give back through the busiQ: You have four stores. Do some ness. The Secret Ingredient has hosted a people shop at all of them? variety of fund-raising fashion shows. An Jeanne: I can’t tell you how many annual butterfly release benefits a local come to visit us in Florida from the charity. Participants pay for a butterfly other stores. I am so blessed. to honor a loved one who has passed Q: What kind of an atmosphere or on or a person who’s made an impact in “feel” are you seeking in your stores? nurturing, mentoring or caring. Jeanne: To be interesting and have Q: What about the future? fun items for your wardrobe. We have Jeanne: This is my passion. This is to be unique and special to separate us my calling. There’s a reason why I am from other stores. doing what I am doing. I’d never say Q: How many employees do you have? never, but four stores is just right. Jeanne: Eight in Richmond and a Q: You always come across as so total of 30 to 32. upbeat. How do you do that in tough Q: Where is the headquarters? economic times? Jeanne: Richmond. Besides the store, Jeanne: I am very content. The recent there is a receiving area, main office years have been tough at times, but it’s and accounting. not about dollars. It’s about serving Q: Do you become close to your those loyal to us. We’ve kept all our customers? staff. I always look for the positive and Jeanne: I have loyal clientele in Rich- know the Lord will take care of us. By Mike Bennett For Maximum Business

• Maximum Business •

Jeanne’s Secret to Success

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Jeanne Rush

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• Maximum Business •

Palladium-Item Media Group, February/March 2012

BUSINESS FINANCE

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Local Banks

By Timothy R. Frame SVP Chief Lending Officer, West End Bank, S.B.

If you are a business

owner, or are planning to start a new business, east central Indiana is a good place to be. As we work together through challenging economic times, it is important to remember the many positive aspects of our local communities. As was reaffirmed recently, we continue to enjoy an extremely low cost of living as compared to other areas of the country.

Our strong local banking sector contributes to the low cost of living by providing competitive interest

Are Lending

to Local Businesses rates for loans and controlling the costs for fee based services. No doubt many of us have benefited from falling interest rates by refinancing our homes. In addition to helping the overall local economy, our local banking sector assists business owners directly by providing business term loans and lines of credit. Contrary to what is said many times in the national media, banks are still making loans. In fact, some banks have seen a steady increase in loan activity the past several years. If you are considering a business loan, the more information that you can provide to your business banker, the more likely that you’ll receive a positive outcome. The first step involves gathering information. Your business banker needs to know as much about your business experience, business plan, and financial position as possible. This is true for new start-up busi-

nesses as well as businesses that have existed for many years. Generally, business owners will provide a resume outlining their relevant experience and education. The business plan provides a history of the business and, more importantly, a future roadmap of how the business will be operated successfully. A complete business plan will include at least two years of financial projections detailed monthly. Regarding financial data, your business banker will want to see a minimum of two years tax returns for the business and for you personally as the business owner. In addition, the business owner will provide a personal financial statement outlining assets and liabilities along with the most recent bank deposit account statements. More detailed financial data may be required depending on the complexity of the business. The second step is discussing with your business banker the specific

purpose of loan, the amount requested, collateral availability, and the source of repayment. If the purpose of the loan is short-term or seasonal working capital, a line of credit may be the best option. Typically, a line of credit is established for 12-month intervals with interest payments due monthly. The principal is paid in full at some point during the 12-month period based on the borrower’s business cycle. If the loan is needed to purchase long term assets such as real estate or equipment, a term loan with regular principal and interest payments is the best option. Regardless of whether the business owner obtains a line of credit or term loan, the critical point to the loan approval is the ability of your business banker to confirm that sufficient cash flow exists to repay the debt. Although collateral value is important, it is not the primary factor in the loan decision. Your business banker can assist you with gathering information and determining which loan type is best for your business. With a strong local banking sector eager to make loans and support local businesses, we can work together to move our local economy forward.


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• Maximum Business • Palladium-Item Media Group, February/March 2012

business DIRECTORY

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• Maximum Business •

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M A N A GI N G P E O P L E

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Dot keeps good times, and trucks, rolling By Mike Bennett For Maximum Business

CAMBRIDGE CITY -- The regular flow of semis driving down Interstate 70 tells the story about Dot Foods. So does the need for more employees. Business is booming at the Cambridge City redistribution center. The trucks are filled with cases of the 90,000 different products that are warehoused there. They return filled with shipments from Dot’s 600 suppliers. It’s a busy task for those in the warehouses and the drivers. It’s also pleasingly hectic for Gina Ruffcorn, the upbeat director of human resources. She helps take care of 225 employees and coordinates the hiring of new ones. She does it with caring and a common goal toward camaraderie. Ruffcorn takes a deliberate pace in the hiring process. Dot doesn’t just need employees. It needs the right ones, she said, ones that can work together and have fun, too. Successful applicants must go through three separate interviews and then undergo a personal visit with a manager of the area where they might start working. Dot strives to hire team players,

ABOVE: Dot Foods employees enjoy numerous team-building activities including fundraising for good causes like the Cambridge City Firefighters, Junior Achievement clay shooting events, board game tournaments and more. BELOW: Employees and their families enjoy events where employees from various departments, shifts and functions are able to co-mingle, such as the Fayette Regional Firefighters 5K in Cambridge City.

people with integrity, people who can move up in the company if they choose to. “We want them to get to know each other,” Ruffcorn said. “It takes a while, but we want to do that to make sure it’s a good fit for them and us.” Employees need to be fit physically as well as socially. They must be able to lift 60 pounds and (at least) have a high school diploma or GED, Ruffcorn said. She said Dot works to build camaraderie with a variety of activities. “We get a lot of work done,” she said. “It’s hard work, but we reward them a lot different ways. We have a great time.”

Unlike many cost-conscious companies today, Dot invites all employees to a yearly Christmas party (at Kuhlman Center last December). There’s also a company-sponsored summer picnic and contests between warehouses. The company also puts on employee softball games, golf outings, paintball tournaments and even ping-pong events in the breakroom. “We do fun things like chili cookoffs and paper football. We had a Connect 4 (game) tournament,” Ruffcorn said. Managers hold “engagement sessions” to hear from employees. “We want to know what they like, what they don’t, what they would change

if they were managers and how we can make life better for them,” she said. Two-thirds of managers have risen from within the company, Ruffcorn said: “Training is very important to us. Everybody gets (training) if they are interested in leadership.” It takes constant work in human resources to keep up with changes in employee benefits, such as medical insurance. Another constant is working to stay in communication with the drivers who are on the road so much. “We have good attendance of drivers at our events. Togetherness is so important to us.” In that vein, employees are encouraged to be volunteers. There’s also a charitable contribution committee that considers gift requests for food and funds. Ruffcorn said Dot is seeking about 50 drivers and eight to 10 warehouse workers. Applicants are encouraged to watch an online video that offers a realistic job preview. Ruffcorn said, “They can click on and see what they would be doing.”

Apply for positions at www.dotfoods.com.


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• Maximum Business • Palladium-Item Media Group, February/March 2012


E conom i c v i tal i t y

The PROCESS

Survey is Step 1 in community outreach initiative

Distill Meaning/Message

Gather Stories Gather More Stories

pos’i-tive-ly adv.

2. (intensifier) unquestionably; absolutely

Palladium-Item Media Group, February/March 2012

1. so as to be positive; in a positive manner

• Maximum Business •

them and what they value. Once the stories are collected, Joyner said, the group will analyze the information for common themes, develop strategies to address those issues, then collect more stories, refining the process. She expects there to be areas for improvement and areas that are already positive. According to Mary Walker, committee member and executive director of the Wayne County Convention and Tourism Bureau, “It is imperative to base any future strategies on real information, and that’s where the story ‘mining’ comes in. My hope is that we have thousands of them,” said Walker. “Everyone has a voice. We want the good bad and indifferent. We want to know how (people) are really feeling.” Visitors to the website and survey are asked to answer the question, “For me, this community is positively…” and then to briefly explain or illustrate through a story what they mean. “Its just amazing the power of attitude,” said Walker. “Attitude has a tremendous effect on economic growth… and we all need to be mindful of that. We all have the ability to be a part of the economic development team.”

Develop Framework

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I

and medical personnel, to a community. s a community more “A community is just full of stoprosperous because it likes ries,” Joyner said. “One of the ways itself, or are the folks hap- people start connecting with each is to share these experiences, pier with their community other (to) understand one another’s realwhen they’re more prosity.” perous? And how do these The work of the Positive Place Initiative committee starts with a feelings impact economic premise suggested in 2009 by the Katz, Sapper & Miller life sciences growth and vitality? industries feasibility study that said, “Despite its positive assets and depth of talent, a recurring theme suggested by the interviewees … is that (Richmond/ Wayne County) suffers from a self-esteem problem. This attitude suppresses the community’s collective efforts and motivational spirit, and creates a fear-of-failure culture that sometimes These are questions the Positive feeds on itself.” This, along with the Place Initiative committee hopes to concept that community percepanswer as they solicit everyone that lives or works in the Whitewater Val- tion and attachment is connected to economic growth, drives the commitley to tell their stories at www.iue. tee’s efforts. edu/ppi. “Let’s address it head on in a Fredricka Joyner, associate professtructured, systematic way,” was the sor of business administration and approach for Rob Zinkan, IU East’s organization behavior at Indiana vice chancellor of external affairs and University East and member of the committee member. committee, said the community can Some of the information the combe an important variable in attracting mittee seeks are the stories people businesses that bring jobs and in attell, what rituals have meaning for tracting workers, such as professors

Design Formal Strategies

Slides from PPI presentation made to the Mayor’s Council on Economic Vitality, December 2011, prepared by Rob Zinkan.

Participate in the survey at

www.iue.edu/ppi

or use this QR code

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Brett Roland, left, and Leonard Ranieri stand in the foyer of their latest project, Bellissimo Ristorante Italiano on National Road West in Richmond.

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• Maximum Business •

Palladium-Item Media Group, February/March 2012

Richmond businesses in other ways. “We’ve had the same subcontractors on every job,” Roland said. “They all have been from Richmond.” They include E Systems Electrical Contractor of Centerville and Reynolds Plumbing of Richmond. Ranieri also works with First Bank Richmond and RMD-Patti Insurance on his projects. “He (Ranieri) likes to stay local, same with me,” Roland said. “We pretty much put the same team together. He knows the guys on the job and calls them by name.”

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Local Commitment:

Exporting local labor By Mike Bennett For Maximum Business

It started as a country

club friendship. And quickly it became a trusting bond between two get-it-done guys who share what-if dreams about developing restaurants. Brett Roland, general manager

of Whitewater Construction, and

entrepreneur Leonard Ranieri have collaborated to build four restaurants in Richmond plus four other restaurants throughout Indiana. Their first was the Buffalo Wings & Rings that was built six years ago on the eastside. In between, they worked together to build the two Rally’s restaurants. And their most recent was Bellissimo Ristorante Italiano, which opened late last year on National Road West near the Earlham College campus.

The collaboration has taken Richmond contruction crews to several other towns around Indiana and promises to reach even further in the near future. That’s because Ranieri intends to market Bellissimo as a franchise, starting soon with another Italian bistro in Cincinnati or Indianapolis. There’s no doubt who will do the plans and construction work, “They are the ones who are going to build them,” Ranieri said about Whitewater Construction. The collaboration has benefited

Ranieri’s plans to keep building Buffalo Wings & Rings in Indiana even as he works to develop his own franchise. Roland’s crews constructed a BW&R and also a Rally’s in Indianapolis. They’ve also built restaurants in Portland and Shelbyville. Whitewater also has picked up other projects on Ranieri’s recommendation. The jobs have helped Whitewater weather a shaky environment for construction companies in the past few years.


COVER STORY “It’s a really great relationship... We trust each other. Wherever he goes, I’ll go.”

The construction team built Ranieri’s Buffalo Wings & Rings in Richmond, along with a restaurant in downtown Indianapolis and one in Portland.

Indianapolis

B

Richmond

Shelbyville Franklin

continued next page Local crews have traveled the state building Rallys, Buffalo Wings & Rings and Bellissimo restaurants.

A unique restaurant hybrid, with both full service sit-down and drive-thru capabilities, Richmond is home to the first Bellissimo in what Ranieri plans will be a multi-restaurant franchise operation.

Local electrical and plumbing crews round out the team

Electrical contractor Paul Phenis of E Systems works with Reynolds Plumbing and Whitewater Construction to complete Ranieri’s local team.

It’s not uncommon for employees from E Systems, Reynolds Plumbing and Whitewater Construction to work hand-in-hand on sites around the region. “We are on a lot of the same jobs together,” said Cheryl Phenis, who co-owns E Systems of Centerville along with her husband, Paul. “We’ve worked together enough that it flows well.” So well, in fact, that crewmembers often borrow tools from each

other. “It’s a team approach,” said Paul Phenis. The common connection on several projects -- and service work that follows -- is restaurant builder Leonard Ranieri. “He’s a great guy,” said Cheryl Phenis. “Keeping it local is extremely important to businesses like ours. We depend a lot on getting jobs from word of mouth.” She said E Systems and Reynolds Plumbing also work together

for Smarrelli, another general contractor in Richmond. “Everybody’s kind of in a niche,” she said. “It keeps local people employed.” Reynolds Plumbing co-owner Greg Lumpkin said his business recently did an emergency weekend job for Ranieri in Indianapolis. They have worked on projects together for about four years. “It’s a very good relationship,” he said. “We keep building on it.”

Palladium-Item Media Group, February/March 2012

Ranieri opened two Rally’s franchises in Richmond, plus helped Whitewater Construction obtain contracts to build additional restaurants in Shelbyville and Franklin.

Portland

• Maximum Business •

Ranieri said the idea for an Italian franchise simmered because he longed to honor his heritage and his mom’s great culinary skills. He has gained insight into franchising do’s and don’ts from his work on Buffalo Wings & Rings. Roland and his team helped design Bellissimo after sitting with Ranieri in the building at

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“It’s a really great relationship,” said Roland. “They are like family building projects. We trust each other. Wherever he goes, I’ll go.” The building relationship started when Ranieri was working as general manager at Forest Hills Country Club and dreaming about owning his own franchise. Roland first performed some projects for Ranieri, including work on his house. Ranieri then told Roland that he wanted to build a prototype for Buffalo Wings & Rings, a concept that was far different than other sites in the regional franchise. Roland quickly placed his design team on the project. “We put

everything together right here in Richmond,” he said. Ranieri was impressed by Roland’s get-it-done attitude and Whitewater’s wide range of services. Whitewater can take a project from designs to completion as the general contractor. “When I went to him and pitched the idea, he really made it work,” Ranieri said. “There are people in your life who can help you achieve what you need. He’s one of them.”

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COVER STORY

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Palladium-Item Media Group, February/March 2012

continued from previous page

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401 National Road W., which sits just east of the Marsh store. Roland remembers them talking about a possible donut shop or another fast-food place. “All of a sudden the lightbulb goes off and he says: ‘Let’s build an Italian restaurant.’” But Ranieri wasn’t certain at first that the building would work until he saw the plans. The results of the decision to build Bellissimo’s is obvious with the numbers of cars packed around the building each day. The steady business bodes well for a lot more Richmondbased building collaborations in the future.


WORKFORCE DEVELOPMENT

IVY Tech’s Corporate College Caters to Community Needs

ment entities to identify companies that have needs.

“We ask: ‘How can we help after you are investing?’” Thurlow said. “We’d like to be the first call.” It certainly will be for Richardson: “There is no question that when a need arises for any type of training, Ivy Tech will be the first stop and most likely the last.”

Ivy Tech’s Corporate College custom services can include: - Needs analysis - Assessment of current training program - Design and develop training programs - Instructional materials - Train the trainer - Grant writing assistance for funding. Contact information: 966-2656, ext. 4013 www.ivytech.edu/corporatecollege/

Palladium-Item Media Group, February/March 2012

dent that the training our employees are receiving will place both Osborn and our trained employees in a position to be successful with the startup of our new department.” Osborn announced in November that it was relocating its IT department to Richmond. The company said it is investing $4,614,000 to add that department and also to relocate a product line. Osborn manufactures wire brushes, power brushes and abrasives. The company projects that the relocations will create 23 jobs and boost its local workforce to 182 employees. The Economic Development Corporation of Wayne County awarded a grant of $83,000 to assist with the installation of equipment and renovations to the existing building in Midwest Industrial Park. Osborn immediately reached out for help from Ivy Tech. Richardson said Osborn needed a program “that would allow our current employees to be tested, selected and placed in a certified CNC program, tailored to our needs,” he said. “That is exactly what Ivy Tech did.” Ivy Tech’s commitment to collaborating with businesses is growing here and statewide. “As we engage industry, we are seeing common needs,” Thurlow said. The Corporate College has evolved from basic classroom training programs to being a diverse resource model. The college works directly with EDC and four other area economic develop-

• Maximum Business •

High-tech training is a necessity for the workforces of today and tomorrow. So is a collaborative spirit between the business and education worlds. The marriage of those two -- higher education and heightened job skills -- is on display at the growing Corporate College of Ivy Tech Community College. The college can quickly tailor a program to accommodate unique business needs around the region, said Kim Thurlow, executive director of the Corporate College in Richmond. A glowing current example is a 140hour program that Ivy Tech set up to teach employees at Osborn International how to run a new Computer Numerical Controls Department. “Osborn is very focused on providing growth opportunities to our current

workforce whenever we can. We identified this as one of those opportunities,” said Osbon human resources manager Bruce Richardson about pairing up. Seven Osborn employees are attending classes for two nights a week. “They Kim Thurlow of Corporate are learning College coordinates with together in companies to develop cusa college tomized training programs. setting,” Thurlow said. “It’s been a very neat project. It’s really a success story.” Richardson agrees, “Osborn is confi-

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By Mike Bennett For Maximum Business

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A P P L I E D T E C H N O L O GY

Cookies baked

with touchscreen technology

By Kristin Hoppe For Maximum Business

In business for 110 years, Richmond Baking is no stranger to technology and innovation. What started as a local bakery that delivered goods via horse-drawn trucks now delivers tasty treats on

an international platform. The family-run business currently houses two 100,000-square-foot bakeries and plants in Richmond and Alma, Ga. Rob Quigg, vice president of accounting, said the company primarily runs its state-of-the-art equipment on touchscreen panels.

“We’ve been able to go from being a small corner bakery to a bakery that can make 750,000 cookies in one shift,” Quigg said. “The baking process that we utilize has not changed a lot over the years, but the packaging applications and the work done at the end of the baking process, that has evolved a lot.” This means when it comes to technology investment, sophisticated packaging equipment is crucial to staying competitive. “When we’re looking at making investments in equipment, a lot of

the investing goes into the packaging applications,” Quigg said. “Our competitors are across the world and we need to be able to provide a competitive option for our customers.” This goes hand-in-hand with investing in employees’ technological skills. “We continue to invest in technology in our company and we continue to train our employees so that they can work with that technology,” Quigg said. “We are always looking for new technologies that can help us do our work better.”

business maximum

Maximum Business is a bi-monthly magazine published in the newspaper and online. To advertise, call any one of the Account Executives listed here: Marilyn Brunton, 973-4434 Dianne Butler, 973-4429 Deb Harries-Church, 973-4436 Shad Scarette, 973-4428 For real estate or automotive advertising call

Kay Brown, 973-4423 For directory advertising call

Barb Register, 973-4446 Tammy Yount, 973-4447 Or email us at advertising@pal-item.com

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Publishing Schedule April 26, June 21, August 23, October 25, December 20

HELPING YOU BUILD A BETTER BUSINESS


NON-PROFIT MANAGEMENT

Indiana Football Hall of Fame president Richard Bryant (second from left) poses with inductees Tony Dungy (from left), Bill Polian and Jim Isray.

Creative fundraising keeps Indiana Football Hall of Fame afloat By Kristin Hoppe For Maximum Business

The Hall of Fame, located at 815 N. A St. in Richmond, has been open for nearly 40 years. It gives a historical look at Indiana football and offers scholarships as well. “I think it’s tough for all non-profits in this kind of economy. People are a lot tighter with their donations because they don’t go as far,” Bryant said. Paul Flatley, a Richmond native

DEVELOPMENT BRIEFS C.R. England-Global Transportation The local work on a new driving school for over-the-road rigs is drawing raves. “Both Whisenhunt Construction and Butler Excavating have done phenomenal work in a very short timeframe for us,” said Aaron Shepherd, director of driver development of C.R. England-Global Transportation. The school opened in limited capacity on Jan. 30, with construction finishing this month. The school has 27 employees and “will likely add a few more driving instructors in the next few weeks,” Shepherd said. Olive Garden scored big with diners in its first weeks of operation in Richmond. The restaurant was

packed every afternoon and evening. Olive Garden scored big with job seekers, too: 180 were hired.

Warm Glow A new project, that will double the size of the Warm Glow outlet, took some deep thought. It was not about the need. “We’ve been talking about it for years,” said co-founder Jackie Carberry. It was not about the money: “The funding (about $900,000) is in place and we’re ready to go.” The decision was about what should be done with the original outlet store, which most recently served as the Model T museum. The building stands in the way of the expansion to the east. The current thought is to relocate the building to the west

Outdoor signage has been installed, but interior work continues on Richmond’s new TJ Maxx store.

side. “We didn’t want to see it in the landfill,” said Carberry. “We’d be repurposing a wonderful structure.” Warm Glow’s opportunity for growth is evident in another way, too. They received more than 130 applicants recently for the position of marketing director. “That was a wide pool. We found there is a lot of talent out there,” Carberry said.

Palladium-Item Media Group, February/March 2012

For the Indiana Football Hall of Fame, one key to maintaining revenue in a non-profit business is strong team players. “I think in these types of times it’s really important the people you have are outstanding,” said board president and former Richmond

High School football coach Richard Bryant. “That’s a big key when you’re a non-profit because you’re really limited on who you can employ financially.” One such employee is the company’s administrative assistant, Lou Ann Moore. She dedicates much of her time to bringing in the funds necessary to stay afloat and runs the day-to-day operation of the museum.

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815 North A St., Richmond Hours: Tues - Sat, 11 a.m. - 5 p.m. Admission: Free

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Indiana Football Hall of Fame

and former NFL Rookie of the Year for the Minnesota Vikings, understands the difficulties of fundraising as a board member. He explained the importance of presenting the business in a way that is pleasing to potential donors. “A non-profit is a challenge because you’re always trying to find ways to politely ask people for money,” Flatley said. “You can’t beat people up. You have to present your stuff in a way that makes people pleased with what you’re doing.” Raising money also calls for new and creative ideas. On top of inductions, fundraisers and local all-star games, Bryant believes using the building as a celebration site could help open doors for community events and potential donors as well. He likened staying in business to budgeting a household. “You have to make tough decisions on what you’re going to be able to do, and what you’re not going to be able to do, based on the income that you have coming in,” Bryant said. The bottom line is still about what they offer to football enthusiasts. “I don’t think it’s so much about the revenues,” Flatley said. “It’s a statewide asset. It honors people from all across our state and I want people to know it’s here and see the efforts everybody has put forth to make it happen.”

A new Hacienda? Signs plastered on the door and windows say that a new Mexican Grill will be open soon in eastern Richmond at the site of the Hacienda Camino Real, which closed recently at 4712 National Road East. TJ Maxx is scheduled to open April 13 in the Walmart Plaza shopping center at 3575 National Road East.

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GROWING

a small business

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Hagerstown company bets on growth

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By Mike Bennett For Maximum Business

HAGERSTOWN, Ind. – Hire more employees or hold back growth. That was the dilemma that IronGate Creative faced last year. It’s a similar one that thousands of small business owners have encountered constantly in the up-and-down economics of the past few years. Many of those businesses pulled back or even went under. Not IronGate. Owners Jeff Huffine and Jeff Richards bet on creativity and a strong future by hiring a full-time programmer and a part-time designer-illustrator late last summer. The new employees joined Web developer Pete Shaffner, who was hired two years ago, soon after Huffine

and Richards merged their creative services companies. The new additions have paid off well for the business that’s located in a renovated 1850s Greek revival building in downtown Hagerstown, complete with an iron gate. “We had to think big,” Huffine said. “It was an expensive decision, but one we had to make to reach the next step. We’re glad that we expanded the company.” He and Richards had reached a point where they would have to expand or stop taking new business. They were often putting in 14-hour weekdays and coming in on weekends, too. That was counterproductive to the dreams that propelled the pair to strong successes over the last decade. IronGate designs logos, magazines, packaging, Web sites and campaigns. Huffine and Richards do a range of

This renovated 1850’s Greek revival provides the creative atmosphere that drives the Irongate vison for success.

artistic endeavors for corporations in Indianapolis and other major Midwestern cities, but wanted to keep their startup business in Hagerstown. Huffine and Richards have developed or implemented branding campaigns for businesses such as Red Gold, Richmond Baking, Autocar and St. Francis Hospital. They do work for the nonprofit Lumina Foundation and designed the signature billboard campaign “I Love My Bank” for First Bank Richmond. Recently, IronGate started developing a campaign for the Economic Development Corporation of Wayne County. That’s ironic because IronGate stands as a example for uses of Economic Development Income Tax funds.

Huffine and Richards used an EDIT loan from the town of Hagerstown to help get its new site off the ground. Loans from First Bank Richmond also helped the business buy and restore the historic building at 35 W. Main St. “We knew we had a good business plan and the work ethic to be successful,” Huffine said. “We were just in need of the capital to move it forward and make it a reality.” “It certainly was a bit risky,” Huffine said. “It shows that this kind of help can make a big difference, can be very rewarding,” he said. “Small towns and small businesses can be partners in big dreams.”


GOING GREEN

Living and Breathing waste products. “They have a zero landfill program,” Phillips said. “Everything is recycled.” Each year, RP&L recycles about 2.5 tons of shredded paper and 6 tons of mingled cardboard, plastic, aluminum and glass. It all goes to a Dayton plant, where it’s turned into paper products. RP&L takes the chips from tree trimming to be used on the trails at Cope Environmental Center and Hayes Arboretum.

Harry Phillips is RP&L’s Guru of Green.

Old utility poles now are repurposed, too. They are offered free to customers for new uses. To do that, the company obtained permission from the Indiana Department of Environmental Management. RP&L also is going to test solar panels on the roof of the administrative building, Phillips said: “It’s a question of being a leader.”

Palladium-Item Media Group, February/March 2012

More than a dozen healthy plants adorn Harry Phillips’ neat office at Richmond Power & Light. So do boxes of energy-saving compact fluorescent lamps. And numerous books with titles such as “The Post-Carbon Economy” and “Visions for a Sustainable Energy Future.” They give visitors the clear message that Phillips is the guru of green at RP&L. He is a leader behind the major waste-to-energy program that promises to change the face of the cityowned company forever. That edgy, far-sighted program for renewable energy is still in the planning stages. But, RP&L is in the making-it-happen stage with many other initiatives that aim to cut energy costs for customers. They range from new compact fluorescent lamps to LED street lights, which use only about 25 percent of the energy as older ones. They also last a lot longer.

“Those street lights have saved the city a lot of money,” said Phillips, who is RP&L’s energy services director. “It’s our role to save all of our customers money.” Business and residential customers alike express growing concerns about saving money and resources. “They are always looking at us to be more energy efficient and that’s a great way to get green,” said Phillips. “You’re being a better steward.” He said savings can build up quickly with a few changes: “You have to look at energy usage cumulatively. What you don’t use, you don’t pay for.” Phillips is so committed to energy savings that he is pursuing a master’s degree in environmental management. He’s taking online courses through Arizona State University. RP&L’s buildings are often testing grounds for new products and money-saving efforts. For example, Phillips said: “We have a very aggressive recycling program.” That was inspired several years ago by a trip up to Lafayette to see how the Subaru plant handles its

• Maximum Business •

By Mike Bennett For Maximum Business

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GREEN

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Accomplishments

Events

Reid cardiac surgery program again tops in national ratings: For the second time, the cardiac surgery program at the Reid Heart & Vascular Center was recognized at the highest level (3 stars) by the Society of Thoracic Surgeons, putting the Reid program in the top 12% nationally. Approximately 900 programs, nationwide participated in the STS evaluation. “This three-star rating reflects the commitment of our surgeons and cardiologists who consistently provide the highest level of care for our patients,” Dr. E. Paul Howanitz, M.D., chief cardiothoracic surgeon at Reid said. “This recognition is a reflection of what is done in surgery, but is also related to the care given before and after the surgery...” Ivy Tech recognizes service: Ivy Tech Richmond recognized employees for years of service, community volunteerism and support for the Ivy Tech Foundation. Those recognized included: Eugene Ayton, 19 years, Lindy Covalt, 30 years, Diana Pappin, Jeff Plasterer, 25 years, Brenda Bennett, Susan Zurwell, 20 years, Stephanie Alexander, Linda Przybysz, Melissa Smith, Tina Smith and Leanna Angi-White, 15 years and Delores Hazzard, Tami Lamb, Tammy Lowe, Brian Olsen, Julia Sherck, Kristin Sweet and Candi Tutterrow, 5 years. IU East SIFE group awarded: Students in Free Enterprise at Indiana University East recently received a Sam’s Club Step Up for Small Business grant. The team was one of 50 recipients nationwide for the $1,500 Sam’s Club award. Additionally, the IU East SIFE team received a 2012 American Free Enterprise Award.

Richmond Lions celebrate 2012 Expo The Richmond Lions announces the 2012 Expo, April 18, 19 and 20 at the Raper Center at Wayne County Fairgrounds. The Expo has raised more than $10,000 annually for local community organizations, including Lions’ projects. Businesses are invited to reserve booth space. There is a 10% discount on space reserved by Feb. 29. Contact Andy Smittkamp, 765-969-3974, or go to www.richmondlionsclub. com for reservation forms.

maximum

WOW!

Wayne Bank & Trust elected Anthony R. Gillam, CPA, to their board of directors. JoAnn Spurlock was promoted to electronic banking/card services manager. Additionally the bank recently recognized the following 2011 employee anniversaries: 30 years - Leroy Crull, senior vice president, 25 years - Gayle Claywell, vice president/loan operations, 20 years - Linda Munchel, head teller/ Vance Dunaway supervisor; David Frost, assistant vice president; Mike Gaddis, vice president; Reid Hospital & Health Care SerPam Emmons, card services/online vices recognized Fountain City resident banking representative, 15 years - Pam Joe Vance as the February Ambassador of Parshall, operations/APP; Ruth Anne the Month and Paula Dunaway of Dublin Pittinger, operations; Lydia Campbell, as Volunteer of the Month. mortgage loan processor; Shelly Delucio, OMNI Home Care of Richmond welproof operator, 10 years - Dennis King, comes physical therapist Keith Woods, vice president/commercial loans. who has 17 years of experience. Don Fisher has been named general SRI Quality System Registrar has anmanager of the Richmond Cracker Barnounced it recently awarded an ISO 14001 rel Old Country Store Inc. He has been Envrionmental Management System cerwith the company since February 1996. tificate to TBK America Inc. in Richmond Dr. Steven E. Stoller, a board certified for environmental activities related to the eye surgeon practicing in Winchester, design and manufacture of engine compo- Ind., has been named a clinical instructor nents including water in Indiana University Medical Center’s and oil pumps. Department of Ophthalmology. First Richmond Michele Fox has joined Gillam and Group’s Top Real EsZetzl Certified Public Accountants, tate Producers for 2011 Richmond. Specializing in computerized were Elly Casebolt-Flabookkeeping and payroll services, she nagan, Rebecca Cate, has more than 25 years of experience in Steve Porter, Debbie small business accounting. Rudd, Troy Cruse, Lisa and Eric Stickdorn of Cambridge Bowen-Waller Linda Porter, Bill Fish, City, Ind., were honored at the Hoosier Joni Hirons, Teresa Environmental Council’s Annual GreenKinder, & Tammy Bowen-Waller ing the Statehouse Forum. Boys & Girls Clubs of Wayne County Cindy Isaacs and Debra Browning has announced its new board members, joined Birth-to-Five Inc. in November as officers for 2012: president Mike Notparent educators. tingham; first vice president Tim Love; Jeremy Mussoni of Cope Environmensecond vice president Jeff Sheridan; tal Center, Centerville, completed the Adtreasurer Eldon Harzman; secretary Kelly vanced Facilitative Leadership Training. VanVleet; and past president Garry Kleer. Therapeutic Solutions, Richmond, is New board members: Joe Backmeyer, offering life coaching Left: Duning, Paul Lingle, Durbin, Tom Roger Golden, Avis Stewart. services with certiWendy Frantz Stonecash of Eldorado, fied life coach Clare Lingle Real Estate honored three Ohio, has been named general manager Seffrin Bond. top agents with annual awards includof Lowman Metal Shop HVAC in Eaton, Barbara Haskett, ing Kyle Tom, Residential Salesperson, Ohio. She replaces part-time leasing Luke Durbin, Commercial Salesperson Charlene Nuse, who tax assistant, has and Rhonda Duning with the Pam Frantz retired. completed 15 years Award for community service. Rob Johnson was of service with First Owner Kasey Crabtree and Danielle name Top SalesperBank Richmond. Brashears have started Buttons & Curls son of 2011 for JenDebbie Busby, Photography in Hagerstown, Ind., spekins Real Estate. Busby Mary Mayberry, Clarcializing in images of newborns, young Wayne Bank & ence Plankenhorn, Tracie Robinson, Tamchildren and families. Johnson Trust of Richmond my Blue, Paula Horstman, Bob Hobson, & Dr. Robert Mitrione, MD, PhD, has has been named the 2011 Small Business Cheryl Shepherd were named 2011 High opened an office in Richmond practicing Lender of the Year by the Indiana StateAchievers for Prime Property Realty. psychiatry and addiction medicine. wide Certified Development Corp.

Ivy Tech Richmond Car Show Antiques, street rods, muscle cars and new age custom cars are among the automobiles that will be on display at the 19th Annual Car Show from 9am to 1pm, on Saturday, April 28, at IVY Tech’s Johnson Hall. Adults can enjoy food, a DJ, and cars galore while children ride the lawn mower tractor train and play carnival games. Proceeds go towards automotive scholarships. For more information call 765-966-2656 x4016. IU East Center for Leadership Development Events All events require registration. 765-973-8343, www.iue.edu/business/leadership/programs.php Thursday, March 8, luncheon, Family Business: Problems, Pitfalls and Potential Thursday, April 26, breakfast, How to Make Your Small Business Bigger than the Superbowl Thursday, May 3, luncheon, Rethinking Retention: New Rules for Getting and Keeping Top Talent Management Series: 3 hour afternoon courses Tuesday, February 28, Managing Conflict Tuesday, March 20, Managing Meetings Tuesday, April 3, Managing Performance Tuesday, May 15, Managing Teams

IU East Career Center Events Employer Registration: http://www.iue.edu/ ucollege/career/events/registration.php?u=e, or call 765-973-8625 Monday, March 5, Nursing/Healthcare Career Fair Wednesday, April 11, Career Fair Wednesday, April 11, Non-Profit Fair Wednesday, April 11, Human Resources Lunch Thursday, April 12, Alumni Mixer Friday, April 13, Social Work Fair, Panel & Keynote


CHAMBER VOICES maximum

WOW! Continued

Chamber Recognizes Good Works

Civic Hall Performing Arts Center 765-973-3350, www.civichall.com Saturday, March 17, Rythm of the Dance Saturday, May 18, The Oakridge Boys

Wayne County Area (Richmond) Chamber of Commerce 765-962-1511, www.rwchamber.org Wednesday, Feb. 29, Network Night, IU East Tuesday, March 20, Rural Urban Banquet Tuesday, March 27, Network Night, Hoosier Park Casino Thursday, April 19, Network Night, Richmond Toyota Friday, May 4, Golf Outing, Forest Hills Country Club Preble County Chamber of Commerce 937-456-4949, www.preblecountyohio.com Following events to be held at the Fairgrounds. March 2 & 3, Central States Tractor Pull Sunday, March 11, Antique Tractor Pull Saturday, March 24, Chamber of Commerce Expo Connersville Chamber of Commerce 765-825-2561, www.connersvillechamber.com Thursday, February 23, Annual Dinner & Awards Thursday, March 15, Rural-Urban Dinner Banquet & Awards Program Cambridge City Chamber of Commerce Contact: B. Leisure, 765-478-9070 Sat/Sun, April 14, 15, Home Show

Incoming Chamber Chair Tyler Vanderpool recognized the annual dinner audience for donating volunteer hours and monies to local community efforts in 2011.

The Wayne County Area Chamber of Commerce recently celebrated the past year with awards during its annual dinner. Outgoing chamber chairman Angie Dickman passed the gavel to incoming chairman Tyler Vanderpool. “As a community, it is time for us to raise the bar, to raise our own expectations,” Vanderpool said. “We need to Jera Schwer of Wetzel Family Auto Cruise make this place as good as it can be. was recognized for extraordinary service We have the ability to do that.” efforts.

HYPE joins young professionals together Sponsored by Indiana University East, HYPE (Helping Young Professionals Engage) Richmond promotes social and professional development and leadership opportunities. The group offers many informal networking and social nights, such as an annual wine festival. “We need to encourage young people to stay here ... to get involved.” said Brad VanVleet, HYPE vice chairman. “We need to keep

(young professionals) here because it is a great place to raise a family.” IU East Chancellor Nasser Paydar and vice chancellor for external affairs Rob Zinkan met with the group, originally created in 2003 as Young Adult Professionals, to consider ways to reinvigorate the group. VanVleet said the group benefits from the university’s assistance, offering more

professional development and educational opportunities to HYPE participants. “Whether you live, work or play in the Richmond area, you’re welcome to get involved,” VanVleet said. Along with the recent reorganization, events and program plans are progressing. Updates can be found at facebook.com/getHYPErichmond. The public is invited to par-

ticipate in a survey to help HYPE develop ideas on how the richmond organization can serve young professionals in the Richmond/ Wayne County area. A link to the survey is posted on the group’s Facebook page. For more information, call VanVleet at (765) 935-5655.

Palladium-Item Media Group, February/March 2012

Earlham College 765-983-1474, www.earlham.edu/events Saturday, March 3, Genesis Benefit Concert Wednesday, March 7, The Politics of Collaboration Thursday, March 8, Julius Caesar by New York’s The Acting Company Saturday, March 24, International Celebration Saturday, March 31, An Evening with Percussionist Max Weinberg

ley of Richmond High School • Outstanding Service to Agriculture: Mark Thomas Dairy Farm, owners Mark and Sharon Thomas • Bob Rosa Buy Local: Karen Scheibler of Osborn International • Emergency Services Professional of the Year: Ryan Williams of Reid Hospital • Chamber Public Service: Communities in Schools and Vivian Ashmawi • Distinguished Service to the Chamber: Bob Bever of Boston Bever Klinge Cross and Chidester • Volunteer of the Year: Tracie Robinson of Prime Realty Chamber committee volunteer awards included: • Volunteer of the Year, Awards, Celebrations and Events committee: Rod Waltz of Quaker Hill Conference Center • Volunteer of the Year, Business Education: Jera Schwer of Wetzel Family Auto Cruise • Volunteer of the Year, Grow Local, Buy Local: Mike Dickerson of Summit Computers • Volunteer of the Year, Issues and Advocacy: Ray Ontko of Ray Ontko & Co. and Doxpop

• Maximum Business •

Richmond Civic Theatre 765-962-8011, www.richmondcivictheatre.org March 3-4, Pipi Longstocking April 13-15, 20-22, The Drowsy Chaperone Wednesday, April 25, The Frog Prince May 18-20, 25-26, The Dixie Swim Club

Quality of community members also was noted through the many awards presented by the chamber during the dinner. Award winners included: • Art Vivian Community Leadership Award: Doug Oler • Corporation of the Year: Dot Foods • Large Business Achievement of Excellence: B&F Plastics • Small Business Achievement of Excellence: Little Sheba’s • Non-profit Achievement of Excellence: Reid Hospital & Health Care Services • Partner in Education: Third Grade Academy • Educator of the Year: Rusty Hens-

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Richmond Symphony Orchestra, 765-966-5181, www.richmondsymphony.org Saturday, March 10, A Classical Surprise! Wednesday, March 14, Orchestra Within An Orchestra/High School Auditions Friday, April 20, Colors of the Symphony, Third grade school program Saturday, April 21, The Beauty of Romanticism

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CHAMBER VOICES

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Booth cost is $65 with priority placement given to Western Wayne businesses that sign up early. Once a category is reserved, competing merchants outside of the Western Wayne area will not be solicited. Outside efforts began Feb. 15. There are a total 32 exhibitor booths, 10’x10’ in size, available. Exhibitors are responsible to supply their own booth displays, including tables and chairs (electricity is not available). Exhibitors should also provide a door prize with a minimum $25 value. An additional booth be held on Saturday April 14 and prize is optional. Set-up takes place Sunday April 15 in the Pershing gym- Friday, April 13 from 6-9pm. nasium, from 10am-6pm on Saturday Our promotional package will and 12-5pm on Sunday. The Home include advertising on local radio Show is free admission to the public. stations, in local newspapers, on the We want Western Wayne area busi- web, yard signs, outdoor banners, nesses to be front and center! and merchant flyers and take-ones.

Cambridge City Chamber hosts Home & Biz Expo The Cambridge City Chamber of Commerce is excited to announce the Home Show & Business Expo. The show will help the chamber and local businesses present all the wonderful local resources available to area residents. The 2012 Home Show will

PREBLE COUNTY CHAMBER CELEBRATES 60 YEARS OF SERVICE

February 1, 1952 (60 years ago) a special meeting was called by a committee of four men to start and organize a Chamber of Commerce in Eaton, Ohio. Twenty-one people attended the meeting. Robert C. Barnd presided as the temporary chairman. In the first order of business, by unanimous vote, the group resolved to file the necessary legal documents to form the Eaton Chamber of Commerce.

Next, was to determine a time and place for future meetings. Chet Wagner agreed to host the meetings on Friday noon at the Whispering Oak restaurant. As fate would have it, the origins A committee of three was then apof the Preble pointed to nominate candidates for County Chamber a board of directors. The three men of Commerce retired from the special meeting and and the origins returned later with nine names. Harof the county’s old Sell, William Hiestand, Robert most recognizC. Barnd, Vern Eyler, Hubert Miller, able company are Richard Holtzmuller Charles Moysey, intertwined. Mike Drake, and Virgil Malone were Mr. Wagner, of course, is credited nominated, with no nominations with the invention of the commercial from the floor. Nominated as a single chicken fryer at the Whispering Oak ticket, the motion was seconded and restaurant. He later sold the busino election was necessary.

We believe these mediums will prove to be an effective way to draw interested traffic to the show. If you are looking for an opportunity to advertise your business in 2012, this is a great opportunity. We hope you’ll join us! Other upcoming events: Fireworks, July 4, booth space available. Canal Days, Sept. 8, 9, booth space available. Wonderland, Nov. 24, various events. Back to School Family Night, date to be determined.

For more information contact Beth Leisure, chamber president, 765-478-9070, bethleisure@gmail. com. ness to an entrepreneurial employee named Jack Cobb. The business— Henny Penny Corporation—is a worldwide leader in commercial kitchen equipment and a pillar of the community. We have a lot to be proud of, but even so, we feel like our best days are ahead of us. Come to the Preble County EXPO on Saturday, March 24 - 10 a.m. to 3 p.m. at the Preble County Fairgrounds in Eaton, Ohio.


CHAMBER VOICES

This year’s banquet is sponsored by First Merchants Bank. Reservations are, however, being taken for the upcoming Legislative

Isn’t this cool? but you won’t ďŹ nd this high tech barista just anywhere‌ you’ll ďŹ nd it at Koon’s Appliance, on SW 18th St, in Richmond.

Sen. Lugar has served Indiana in the U.S. Senate since 1976.

Breakfast scheduled for 9 a.m. Saturday, April 23, at the Fayette County Senior Center. The Connersville/ Fayette County Chamber of Commerce is conducting the breakfast. All primary candidates for the upcoming election will be given the opportunity to give a three-minute platform speech to tell voters why they would be the best choice to hold that particular office. Information submitted by Katrina Bailey, Connersville/Fayette County Chamber of Commerce executive director.

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Palladium-Item Media Group, February/March 2012

the Indianapolis Public School. A capacity crowd is expected and excited to hear from one of the most influential senators in Congress. The night will also feature the Awards Program where five prestigious awards will be given away honoring the stars of our community. Those awards include: Humanitarian of the Year, Service Award of the Year, Beautification Awards, Small Business of the Year Award and the prestigious Citizen of the Year Award. There are 29 nominees vying for the awards. There will be more than 60 silent auction items that the attendees will be bidding on throughout the night. The event starts at 5:30 p.m. with a social hour. Dinner, which will be served by members of the Connersville High School National Honor Society, will be provided by AVI FoodSystems.

Is there a Starbucks in your ofďŹ ce? Turn your employee cafeteria into a modern cafĂŠ with this innovative new solution to the old coffee maker. Serving coffee for two, tall or grande? Would you like foam with that? This unit grinds the beans (or not, your choice), provides dual spouts, an additional hot water spout and milk frothing system. Dependent on the coffee strength you determine, your Miele will serve 40 to 100 cups at full bean capacity.

• Maximum Business •

The Connersville/Fayette County Chamber of Commerce Annual Dinner and Awards Banquet will be conducted tonight at the John H. Miller Community Center. Richard Lugar, who has represented Indiana in the U.S. Senate since 1976, will give the keynote address. A Republican, he previously served two terms as Indianapolis mayor and had been on the school board of

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Senator Lugar headlines ConnersvilleFayette Chamber banquet

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