Progress - Spring 2014

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The Year of New Beginning’s a Palladium-Item Media Group Publication

HELPING YOU BUILD A BETTER BUSINESS 3,

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www.pal-item.com

4 1 0 2 A Year of New Beginnings Index Page 3

Richmond Art Museum Page 4 & 5

Reid Hospital & Health Care Services vices

Spring 2014 is a very welcome change after the Winter of 20132014. Not only are we looking forward to the birth of flowers, and yes even grass. We are looking forward to growth and expansion in our communities. On the following pages you will engage with local businesses as they tell “Their Stories�...

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Habitat For Humanity Page 7

Friends Fellowship Page 8

Civic Hall Performing Arts Page 9

Brady, Ware and Associates Page 10

Georgia Direct 3,

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Sunday, April 27, 2014 ■ Palladium-Item ■ Page A3

By Ron Greeson “We normally choose 50-60 percent of the submissions to display as part of the exhibit,” Dingwerth said. The director said all contributors receive a ribbon for submissions, but a panel of retired art teachers from outside the county judges the works for prizes. “All it takes is passion and practice to do art,” Crow said. “You can develop some art skill, and in our programs with kids or adults, anyone can be involved, take a class.” Dingwerth reports about 400 people have a taken a class and/or been involved in some program affiliated with the museum in the past couple of months. “With young people, we like to point out that education in the arts helps form a well-rounded individual, develop critical thinking skills, and in our exhibition, allows peers to see the fine work our high school students are producing,” Dingwerth said. Crow compared the high school art exhibition to tournaments in high school basketball and band contests for musicians.

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ducation and history come together at the Richmond Art Museum, the only known public art museum in the United States physically attached to a public high school. It is a fact cited by Shaun Dingwerth, the director of the museum for 15 years. “The ties between education and the arts in this area are long and deep,” Dingwerth said recently. “We are doing many new and exciting things here, but the purpose is as old as the city itself, it goes back to the very founders of Richmond.” Specifically, Dingwerth and museum education director Lance Crow point back to Marcus Mote, a local Richmond artist in the 19th century, who encouraged local school officials to add drawing to the high school curriculum.

“It is a learning process for kids, evaluating their art ideas, then producing the work, and comparing yourself and your performance to others,” Crow said. “The quality of the art is getting better every year.”

Richmond Art Museum. Titled “The Richmond Group Artists,” the book includes photos of some of those early works, and may be purchased at the museum. And if you want to see 50 of those actual works, your chance is coming in just a few months. An exhibit of 50 works described in the publication comes to the museum Aug. 3. The exhibit runs through Oct. 5.

Hundreds of patrons see the high school exhibit each year, and Dingwerth reports attendance overall at the museum has quadrupled during his time at the helm. He encouraged those interested in the art museum’s programs to visit the museum at 350 Hub Etchison Parkway in Richmond.

Next year, the Indiana State Museum will stage the same exhibit.

That call was heeded by the 1890s, and the art museum at the north end of Richmond High School was founded in 1898. “Education is explicitly mentioned in the mission of the museum,” Crow said. “Almost everything we do here is informed by that commitment to education.” Sometimes that education comes through books about art history, as in the work Dingwerth has finished just recently that focuses on Richmond’s art history. The book, published by IU Press, includes facts about the founding of an artists’ colony in Richmond around 1870, the addition to the high school curriculum and the founding of

Richmond Art Museum features artwork from students’ at all five Wayne County public high schools, as well as home-schooled students and artists at Seton Catholic High School, in this year’s eighth annual All Wayne County High School Art Exhibition, which runs for four full weeks, through May 11. Rules allow five submissions per student, with from 800 to 1,000 works considered for prizes and display.

Beginning this month, museum hours have been expanded. The Richmond Art Museum is open to the public from 10 a.m. until 5 p.m. Tuesday through Saturday. “There has always been a culture for the arts in Richmond, and it still thrives today,” Dingwerth said. “We are proud to still offer free admission to the museum. The RAM is a very active place, more than an art museum.”

Richmond Art Museum

All ages invited for classes, exhibits

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more than an art museum T

he Richmond Art Museum offers a selection of art classes year round. If you have been looking for art classes, look no further. If you don’t see something you are interested in this semester, check back and chances are that something next semester will catch your eye!

THE RICHMOND GROUP ARTISTS Shaun Thomas Dingwerth

Don’t miss this opportunity to get your copy signed by the author!

T

aught by experienced local and regional artists and featuring a variety of styles and media, art classes are a great way to hone your artistic skills or try something completely new! Join the museum as a member, and take the member rate on classes for a nice savings! Register early and ensure your spot today!

The Phantoscope High School Film Festival T

P

Ceramics

hantoscope is especially for budding filmmakers who are high school students. Phantoscope shows sh a juried program of short films created by Mid-Western Mi teens annually and features a panel di discussion with area industry professionals, along with cash ca and other prizes. There is a $1000 cash prize awarded aw to the contest’s best film.

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or complete listings of classes and events go to http://www.RichmondArtMuseum.org - click on sp special events. Painting

20 2013 Festival Information: http:www.IndianaMuseum.org/events/details/id/1155

This is the untold story of a group of artist whose interest in fostering art in their community made an authentic contribution to the history of art in America. Taking for their subject the

THE RICHMOND GROUP ARTISTS Shaun Thomas Dingwerth

local people, flora, and landscapes, they developed a distinctive impressionistic style,

uninfluenced

movements

in

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Indiana.

other

art

Richmond,

became an important center for art in the Midwest, a place that nourished and inspired the artist whose work this book celebrates.

Pre-Order Book Sale Order your copy today! Pre-order deadline is May 1st, 2014 Autographed by the author. We will contact you when the books arrive.

Retail $40.00 Pre-order Price $36.00 $36.00 Plus Indiana State Sales Tax 7% $2.52

Phantoscope Film festival

Jewelry Making

Photoshop

ART CLASSES

AT RICHMOND ART MUSEUM www.richmondartmuseum.org/education

FIRST TIME CLASS

Youth Classes

Numbers of Copies___________ X $38.52 per book = Total ____________ Name________________________________________________________ Address______________________________________________________ City_________________________________________________________ Phone_____________________ Email______________________________

Name on Credit Card___________________________________________ Number___________________________ Expiration________ CVC_____ Or Mail a check payable to: Richmond Art Museum PO Box 816 Richmond, IN 47375 If you have any questions please call (765) 966-0256

www.richmondartmuseum.org

350 Hub Etchison Parkway • Richmond, IN • 765.966.0256

Hours: Tuesdays-Fridays 10:00 a.m. to 4:00 p.m. • Sundays 1:00 a.m. to 4:00 p.m. • Closed Mondays, Saturdays and Holidays For over 100 years the purpose of the Richmond Art Museum has been to promote art culture and encourage art appreciation, and it carries out this mission by off ering an array of exhibits and programs that appeal to all ages. It is the only independent art museum to be housed within a public school.

Class Price

(applies to any any new new medium medium--not notinstructor) instructor)Valid Validuntil until1/1/2014 1/1/2015 PI-0000170520

Supporting Regional Artists

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Reid Physicians Associates

Network growth part of a national trend to keep doctors

Craig Kinyon

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ess than six years ago, Reid Physician Associates (RPA) did not exist. Today, it is a rapidly growing physician network that represents what is a national change in how physicians provide care. “Health care delivery systems are constantly looking at improved means to deliver high quality health care at the best value”, said Jim Hayes, Executive Director for RPA. “The ever increasing regulations and costs of doing business has opened opportunities for physicians and hospital systems to forge partnerships to jointly address the needs of the community they serve. RPA is doing this by bringing multiple specialties together to share costs of the information technologies and other overhead items. RPA is reaching out to include nearby, underserved municipalities. Using shared resources we can bring high quality care to a larger area.” Craig Kinyon, Reid President/CEO, said Reid began addressing the challenge of maintaining a supply of physicians in the community years ago by keeping a full-time recruiter on the team. The team was expanded as it became more challenging to attract doctors when private practice became less desirable, he said. At the same time, doctors in practice in Richmond and the area began seeking employment rather than running their own small business. “Local

Jim Hayes

physicians have continued to work harder and get paid less,” he said, “while continuing to cover the costs of running their practices.” Increasing regulations and reimbursement reductions have meant doctors in private practice have seen their incomes decline. “RPA was formed as a result of physicians requesting to be employed or risking having them relocate to other areas that would employ them,” Kinyon said. “Almost all new physicians we recruit are seeking employment as a base requirement before considering our community.” Meanwhile, newer doctors are graduating with an expectation of being able to choose employment and often limiting their services to outpatient care. This is the major factor behind the implementation and growth of the Reid hospitalist program in the past decade. “To be able to attract new recruits, we had to be able to offer options that included a hospitalist program, where we have a team of physicians who take care of patients in the hospital – rather than have doctors try to see patients in a practice and in the hospital,” Hayes said. Recruitment efforts are also benefitting the region Reid serves. Collaborative relationships with some other providers and other outreach is putting specialty care into regional towns so patients can receive care close to home. Reid has a presence in neighboring communities including in Indiana —

Brookville, Connersville, Hagerstown, Liberty, Lynn, Ridgeville, New Castle and Winchester — and in Eaton and Greenville in Ohio. RPA has 32 primary care and subspecialty practices in the region and employs about 130 physicians and providers. “RPA is a way for Reid to retain and grow its primary and specialty care physician base as well as introduce new specialties that have not been in the community previously but are in great demand, such as infectious disease and endocrinology,” said Hayes. “Additionally, unlike a solo practice, RPA has the resources to develop critical tools such as our network-wide electronic health record system.” Hayes adds that Reid and RPA also have put significant resources and effort into encouraging patients to become engaged in disease prevention and wellness. This will help reduce health care costs for the community in the long run but more importantly improve the quality of life for individual patients suffering from, or at risk for, chronic disease. Kinyon also notes that for a health care system to survive, it must have physicians. The jobs of more than 2,000 employed by Reid would be at risk if the community could not attract and keep doctors, he said. The bottom line of all these efforts is the health of the communities served by Reid, he said. “Providing health services to our community is fundamental to our mission.” 3,

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<RXU SDUWQHUV LQ KHDOWK ZHOOQHVV 3ULPDU\ &DUH :KDW 3URYLGHUV LV 5HLG Cambridge City 3K\VLFLDQ Cambridge City Family Medicine 1 E. Church St., Cambridge City $VVRFLDWHV" (765) 478-6108 Reid Physician Associates (RPA), a group of physician practices owned by Reid Hospital, provides a network of primary care and specialty physicians to serve east central Indiana and west central Ohio. RPA physicians are able to better focus on their patients because business concerns are managed by a central office. They manage sudden illnesses as well as chronic diseases, but particularly want to prevent illnesses by encouraging regular checkups and screenings.

2XU PLVVLRQ Reid Hospital & Health Care Services aims for wholeness in body, mind and spirit for all those served in our communities. RPA exists to support and extend Reid’s mission by providing high quality physician services that are complete, convenient and affordable.

Connersville

Whitewater Valley Primary Care 1473 East State Road 44 Dr. Tan (765) 825-2229 Dr. Gardner (765) 827-6612 Dr. White (765) 825-0511 Whitewater Valley Urgent Care Urgent Care Available 1475 East State Road 44 (765) 825-8686

Eaton

Eaton Family Care Center 550 Hallmark Drive (937) 456-4181

Hagerstown

Hagerstown Family Practice 4829 North State Road 1 (765) 489-3935

Liberty

Union County Medical Center Urgent Care Available 950 North Market Street (765) 458-5191

Lynn

Family & Occupational Medicine 428 S. Main St. (765) 874-2390

Richmond

Pediatric & Internal Medicine 1434 Chester Boulevard (765) 966-5527 Reid Family Health 1250 Chester Blvd., Ste. 2 (765) 935-8581 Reid Internal Medicine 1471 Chester Blvd. (765) 935-4088 Reid Medical Associates 1350 Chester Blvd, Ste. A (765) 935-8914 Reid Urgent Care Urgent Care Available 1350 Chester Blvd., Ste. B (765) 935-1905 Richmond Family Care Center 795 Sim Hodgin Pkwy. (765) 966-5949

Ridgeville

Family & Occupational Medicine 105 E. 2nd St. (765) 857-2523

Winchester

Randolph Medical Center 400 South Oak Street (765) 584-6600

6SHFLDOW\ FDUH 5LJKW KHUH IRU \RX LQ \RXU FRPPXQLW\ Cardiology

Brookville, IN: Richmond Cardiology Associates (765) 962-1337 Connersville: Whitewater Valley Medical Center (765) 827-5690 Eaton: Reid Specialty Physicians (937) 456-4400 Greenville: Bethel Cardiology of Greenville (937) 316-6350 Hagerstown: Richmond Cardiology Associates (800) 456-3176 New Castle: New Castle Cardiology (800) 456-3176 Richmond: Richmond Cardiology Associates (765) 962-1337 Oxford: Richmond Cardiology Associates (765) 962-1337 Winchester: Randolph Medical Center (765) 584-6600

Cardiothoracic Sugery

Richmond: Reid Cardiothoracic Surgeons (765) 983-3427

Ear, Nose & Throat Connersville: Reid ENT (765) 825-8521 Greenville: Reid ENT (800) 891-1633 New Castle: Reid ENT (765) 521-8060 Richmond: Reid ENT (765) 966-1600 Rushville: Reid ENT (765) 932-2045 Winchester: Reid ENT (765) 584-5402

Endocrinology Richmond: Reid Endocrinology Center (765) 935-8941

General Surgery

Brookville: General Surgeons (765) 962-6053 Cambridge City: General Surgeons (765) 962-6053 Eaton: General Surgeons (765) 962-6053 Connersville: General Surgeons (765) 962-6053 Richmond: General Surgeons (765) 962-6053

Infectious Disease Psychiatric Richmond: Reid Infectious Disease (765) 935-8928

Intensivist

Richmond: Reid Intensivists (765) 983-3080

Neurology

Connersville: Reid Neurology Associates (765) 939-7711 Greenville: Reid Neurology Associates (765) 939-7711 Richmond: Reid Neurology Associates (765) 939-7711 Winchester: Reid Neurology Associates (765) 939-7711

Orthopedics

Eaton: Reid Orthopedics (937) 456-4400 Connersville: Reid Orthopedics (765) 827-5690 Greenville: Reid Orthopedics (877) 935-8905 Richmond: Reid Orthopedics (765) 935-8905

Oncology

Connersville: Reid Oncology Associates (855) 935-8773 Eaton: Reid Oncology Associates (937) 456-4400 Richmond: Reid Oncology Associates (765) 935-8773 Winchester: Reid Oncology Associates (855) 935-8773

Connersville: Reid Psychiatric Associates (765) 983-3298 Eaton: Reid Psychiatric Associates (765) 983-3298 Greenville: Reid Psychiatric Associates (765) 983-3298 Richmond: Reid Psychiatric Associates (765) 983-3050 Winchester: Reid Psychiatric Associates (765) 983-3298

Pulmonary

Richmond: Reid Pulmonary Care (765) 935-8943

Rheumatology

Greenville: Richmond Rheumatology Center (765) 935-8923 Richmond: Richmond Rheumatology Center (765) 935-8923

Urology

Connersville: Urological Care (765) 962-8551 Richmond: Urological Care (765) 962-8551 Rushville: Urological Care (800) 962-8552

Vascular Surgery Richmond: Reid Vascular Surgery (765) 939-9331

Plastic Surgery

Richmond: Allure Center for Plastic Surgery (765) 962-4872

Need a physician? If you need help finding a primary care physician, nurse practitioner or specialist, call the Physician Referral Line:

(765) 935-8934 Winchester Greenville

Hagerstown

Richmond Connersville

Eaton Liberty

Rushville Oxford

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NEW FACES & NEW PLACES

For over 24 years Habitat for Humanity of Greater Richmond, IN has served nearly 70 families in Wayne County with simple, decent and energy efficient homes. We have also partnered with many individuals, businesses, colleges & churches to make their dream of becoming homeowners come true. We are privileged to display our faith and Christian roots throughout East Central Indiana. Wayne County’s Habitat for Humanity will be joining forces with Randolph Counties’ Habitat in a merger to form a new bigger & better

East Central Indiana Habitat for Humanity!!

Both Randolph County Habitat for Humanity and Habitat for Humanity of Greater Richmond were established the same year, 1990.

A year ago we had six (6) staff members; today with the help of Randolph County we have added six (6) new faces. I would like to take this opportunity to introduce our amazingly talented team:

Tom Wambo

Construction Manager

Karen B. Vinson

Executive Assistant

Chad Mann

Volunteer Coordinator AmeriCorps

Nicole Vargas Advocacy Intern

Jeremy Williams

Home Improvement Store Manager

Gary Eubank Bookkeeper

Rocky Holland

Home Improvement Store Warehouse Manager

Les M. Hunt Treasurer

Beth Holland

Home Improvement Store Inventory Specialist

Watch for amazing things in 2015 as Randolph & Wayne Counties’ Habitat celebrates our 25th Anniversary!!

Save these dates!!

Krista P. Souther

Executive Operations Officer

Vicki Saylor

Home Improvement Store Inventory Specialist

Call us for details

Annual Anniversary Dinner Celebration 765-962-5986 Friday, May 2nd @ 6pm 24th Innovation Center (Reception, Dinner, Silent Auction, Door Prizes & More) Wednesday, May 7th @ 7:30 am Richmond Women Build Remember to Shop the Saturday, May 24th @ 7:30 am Winchester Women Build First!! Friday, September 12th @ 7:30 am 6th Annual Golf Scramble

3,

Mindy M. Reece

Chief Executive Office

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Friends Fellowship Community

Friends Fellowship Community Help is on the Way!

Short-Term Stays

Our Campus

Our Residents

ASSISTED RESIDENTIAL RESPITE CARE We provide the extra assistance needed for some of those peskier activities of daily living. If mom needs a little help bathing, our staff is right there. If grandpa can’t get his socks on without a helping hand, we have the helping hands nearby. And your loved one will enjoy delicious and nutritious meals in the social environment of our beautiful and comfortable dining room. Most importantly, no worries about whether medications are being properly dispensed – we know what the doctor has ordered!

Our Accommodations

HEALTH CARE CENTER RESPITE CARE The Health Care Center at Friends Fellowship Community is staffed for our residents and respitestay residents who require skilled around-the-clock nursing care. We are pleased to share that our Health Care Center is very home-like, warm and inviting, and certainly a welcoming environment when one needs the extra nursing care and assistance. We also provide physical, occupational and speech therapy if benefi cial and desired.

SEE FOR YOURSELF

www.ffcinc.org

Our new website gives you the opportunity to see...

It's just nicer here!

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2030 Chester Blvd. Richmond, IN 47374

Call Pam at 765-962-6546 Follow us on Facebook, Flickr, and YouTube

THE COURTYARDS RESPITE CARE Friends Fellowship provides compassionate care for our residents with Alzheimer’s disease and other forms of dementia. This secured accommodation is designed with safety and quality of life as the highest priorities. One visit to The Courtyards and the truly exceptional quality of care is quite evident. As always, we strive to provide the most positive experiences for those receiving our care. Let us give you a little free time for yourself. If you need someone to care for your loved one for a few days, a week or even a month, we want to be that someone to help you and your family. Of course, we want you to visit us in person; there’s nothing like seeing our Community for yourself! Please call Pam at 765962-6546 for an appointment or just to get further information. We hope to hear from you soon!

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Friends Fellowship Community

W

e at Friends Fellowship are very aware of how incredibly rewarding it is to be a caregiver. On occasion, however, one might just require a little break in the everyday routine, whether it’s only for a few days or even more – say for a few weeks. Maybe you, as the caregiver, would like to attend an out-of-town event or go on a family vacation with the kids to Disney World, and it really is not going to be a possibility unless you have some help. That’s where we come in! Were you aware that Friends Fellowship Community offers respite care? Comfort and peace of mind will be found in knowing that someone is trained to give your family member the care they deserve while you are absent for awhile. Friends Fellowship Community offers wonderful respite care, which provides this short-term, temporary accommodation for your loved one. Many families are happy, indeed, to provide care for mom and dad or aunts and uncles so that they can remain at home. But quite often the physical and emotional consequences for the caregivers can be overwhelming without some occasional support such as respite care. Friends Fellowship offers RESPITE CARE in three areas of accommodations: Assisted Residential, the Health Care Center, and The Courtyards, our center for Alzheimer’s disease. Furnishings, meals, laundry, nursing care – all of the essentials are provided for you.

Civic Hall Performing Arts Center

Page A8 â– Palladium-Item â– Sunday, April 27, 2014

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Events range from country music to kids’ shows By Ron Greeson

A

t the Civic Hall Performing Arts Center, area students experience a first-class facility that also hosts nationally known touring acts and are introduced to the arts, because education is at the forefront of the center’s mission. Director Jeff Thorne spoke recently about the past, present and future for the center, located at Richmond High School, and its deep and wide ties to education locally. “Our facility is dedicated to providing educational opportunities to children not only in the Richmond Community Schools, but also youth in the surrounding communities,� Thorne said. This theme runs through programming from dance studio recitals to school award programs to holiday programs to teacher recognition events. In addition to providing a home for the Richmond Symphony Orchestra and Civic Hall Associates’ Proudly Presenting Series, Civic Hall offers two children’s shows during each school year. For the 2014-15 school year, the shows are “Charlotte’s Web� on Oct. 29 and “Darwin the Dinosaur� on Nov. 19. “We think we have a great opportunity to introduce all children to theater by staging these shows,� Thorne said. School groups from many area schools will attend one or both of these shows. The fi rst,“Charlotte’s Web�, is a retelling of the well-known children’s tale, and is designed for children from kindergarten through third grade. “Darwin the Dinosaur� is a unique show through the special use of lighting, and is staged with the lights off in the theater. Characters in the show are large puppets, with LED lights providing the illumination as the show takes place. Darwin is designed for students in grades four through six.

There are classroom curriculum materials available for instructors online, for both before and after students attend these shows. In past years, students from Union County, Ind., and Eaton, Ohio, schools have joined RCS students in attending these special Civic Hall presentations. Thorne is pleased to offer tickets for these upcoming shows at a reduced price. “Due to grant money that we have available, we are excited to make it more affordable for any student to attend our shows,� the Civic Hall director said. The cost will be just $2 for students. Thorne brought a background in theater to his job as director at Civic Hall. He moved to Richmond from Marion High School. “It is nice to have the office and organizational support that I have here in Richmond,� Thorne said. He has a box office secretary, technical director and other support staff for Civic Hall events. “We hold around 150 programs and rehearsals here at the facility during the course of a year, so we stay very busy and this building is well used,� Thorne said. One unique use of the facility was the decision by the Whitewater Valley REMC to conduct its annual board meeting at Civic Hall. Civic Hall has 936 seats, and hosts the Proudly Presenting Series of five professional touring shows during each school year. The Proudly Presenting Series for 2014-15 includes the “Shadows of the 60’s�, a tribute to The Temptations, The Supremes, and The Four Tops. (Oct. 11), country music legend “Clint Black� (Nov. 15), “Ryan and Ryan� father and son pianists (Feb. 7, 2015), “Women of Ireland� (March 14, 2015) and two shows by “The Texas Tenors� (May 16, 2015), who are returning for the third time. There is one more show in the in the 2013-14 season, “The Inspiration of Broadway� at 8 p.m. May 17. One special aspect to all of the Proudly

Presenting Series shows is the opportunity for students to meet with the performers for a brief educational activity one hour before each show starts. Recent upgrades to Civic Hall include a new lighting board and more wireless microphones. New technology includes the Q-Lab system that was purchased. It’s new software for producing backdrops for the stage area. The system sends information into three projectors that can seam images, motions and video together onto an area that is three screens wide. “This system allows for much more innovation with visual effects for shows, concerts or any event which is staged here at the center,� Thorne said. And making all these events run more smoothly is the Civic Hall Usher Corps, a group of 75 active volunteers. These men and women sign up to serve at specific events to greet and direct guests at Civic Hall events throughout the year. “Our volunteers do a terrific job. We could not stage the number of events that we do without them,� Thorne said. “We hold a training session for ushers each August, and new volunteers are always welcome and needed.� For more information about the Civic Hall Performing Arts Center, visit www.civichall.com. Phone calls can be made to (765) 973-3350. Civic Hall is located on Hub Etchison Parkway in Richmond. It is on the southeast side of Richmond High School near entrance gates to Tiernan Center and Lyboult Field.

3,

Civic Hall Performing Arts Center Richmond Community Schools and Civic Hall Associates Proudly Presenting Series

2014-2015

Shadows of the 60’s

pays tribute to the tremendous legacy of The Four Tops, Temptations & Supremes. Tribute production show, SHADOWS OF THE 60’s perform the hits that span several decades. Three Super Groups on one stage with a grand fi nale featuring the music of Motown’s Smokey Robinson, Marvin Gaye, Stevie Wonder, Gladys Knight, Martha Reeves, Junior Walker, and more! Truly a concert for everyone!

Saturday, October 11, 2014 at 7:30pm Adults $28 / Students $20

Women of Ireland

Experience the talents of some of Ireland’s finest female performers....the WOMEN OF IRELAND. An innovative and exciting full stage concert production, WOMEN OF IRELAND showcases the next generation of Ireland’s leading female performers. The show demonstrates traditions of music, song and dance. The common theme inherent in all performances is the presentation of the most revered qualities of Ireland’s ethnic music which will be transported from the Irish fi reside to the international concert hall platform.

Saturday, March 14, 2015 at 7:30pm Adults $28 / Students $20

Clint Black

Prolifi c singer-songwriter CLINT BLACK has long been heralded as one of Country music’s brightest stars. His talents have taken him even further, as Black has transcended genres to become one of the most successful artists in all the music industry. To date, Black has written, recorded and released more than 100 songs, a benchmark in any artist’s career; more than 20 million of his albums have been sold worldwide. Black is an accomplished singer and guitarist, people may be surprised to learn that he is also profi cient on drums and harmonica.

Saturday, November 15, 2014 at 7:30pm Adults $34 / Students $26

Ryan and Ryan

is a dynamic father-son piano duo that blends classic and contemporary music into an enthralling concert experience. From Rachmaninoff to Gershwin to Billy Joel, Donald and Barron Ryan combine their talents to create a dazzling blend of old and new schools. Donald and Barron amaze audiences with their skill, expressiveness, and love of making music. Their experience in Classical, Jazz, Ragtime, Hip-hop, and Funk allows them to create exciting new music and give fresh interpretations of old standards. Don’t miss their dynamic performance at Civic Hall.

The Texas Tenors

Returning by request to Civic Hall for an unprecedented third time, THE TEXAS TENORS will be performing two blockbuster concerts. Over 100 Million people from around the world tuned in to NBC’s “America’s Got Talent� in 2009 to see THE TEXAS TENORS become the highest ranking vocal group in the history of the show. The musical styles of John Hagen, Marcus Collins and JC Fisher bring their unique blend of Country, Gospel, Classical and Broadway to the stage. The Texas Tenors have traveled the globe performing more than 500 concerts in the last four years.

Saturday, May 16, 2015 at 3:30 & 7:30pm Adults $32 / Students $24

Darwin the Dinosaur

Saturday, February 7, 2015 at 7:30pm Adults $25 / Students $18

Order your tickets today! 765-973-3350 www.civichall.com

Wednesday, October 29, 2014 Wednesday, November 19, 2014 (K-3rd Grades) (4th-6th Grades) at 9:30am & 12:30pm at 9:30am & 12:30pm

Civic Hall Performing Arts Center 380 Hub Etchison Parkway Richmond, Indiana 47374

These presentations are supported by the Arts Midwest Touring Fund, a program of Arts Midwest that is funded by the National Endowment for the Arts, with additional contributions from the Indiana Arts Commission and General Mills Foundation. These attractions are also made possible, in part, with support from the Community Foundation of Randolph County, the Indiana Arts Commission, a state agency, and the National Endowment for the Arts, a federal agency. Further funding has been provided through the generosity of our Sponsors: Richmond Community Schools, The Stamm Koechlein Family Foundation, KICKS 96 (WQLK-FM and WHON-AM), ThinkTV, Indiana Public Radio, Whitewater Broadcasting (1490 WKBV and G101-3 radio). Co-sponsors include: First Bank Richmond, Wayne County Foundation, Earlham College, Belden, U.S. Bank, Palladium-Item, Paust Printers, Wayne Bank and Trust Co., Dr. William H. Toedebusch, Dr. J. Michael and Nancy Perez and Family, Reid Hospital and Health Care Services, and West End Bank, S. B. 3,

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Sunday, April 27, 2014 ■ Palladium-Item ■ Page A9

By Ron Greeson tarting around six decades ago, two accountants began an enterprise that is now something much more. Over half a century later, Brady Ware & Company includes four offices in three different states, with more than 120 team members, and what was begun by Luke Ware and M. F. (Bud) Brady is now a regional accounting firm. And the accounting only services originally offered by the two men is now a broadbased business advisory service.

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But even with offices in Dayton and Columbus, Ohio, plus Atlanta, Georgia, the heart and soul of Brady Ware remains right here where it started, in Richmond, Indiana. Kirk Mundy serves as vice president of sales and marketing for Brady Ware & Company today. “This has always been, and still is, a community-aware business,” Mundy said of the company’s connection to RichJeff Jackson, CPA Managing Director, Richmond mond. “Jeff Jackson and Bud Brady are still actively involved here, as is Bob Reynolds, and these leaders within our organization have lived here (in Richmond) and worked in the Richmond office for many years, serving on many boards and with other community organizations.” Among the groups cited by Mundy of Jackson’s involvement is his work on the board

with the Economic Development Corporation (EDC) of Wayne County, a community organization that Mundy cites as a very important to Richmond, and this entire region. According to Mundy, Jackson is typical of many Brady Ware employees, people with long-term employment with the company, and the same kind of commitment to community involvement. “The strength of our business, and I think one of the keys to the growth of Brady Ware, is the desire to establish long, entrenched relationships with our clients,” the company vice president explained. “One of the efforts that our company employees try to make is to try to understand the client’s business, then apply our knowledge to helping the client in that context,” Mundy explained. A brief overview of Brady Ware Company history starts with its founding in Richmond in the early 1950’s, then the first step of expansion in opening an office in Dayton, Ohio in 1989. Four years later, the company merged with a Dayton firm and became Brady Ware and Schoenfeld, Inc., with about 40 people on staff at that point in time. Just four years later, the number of members had grown to around 60, and more growth came with the addition of Schneider, Meixner & Company, an employee benefits firm. By combining with businesses in the three cities outside of Richmond, Brady Ware & Company grew in the breadth of expertise and geography, as well as in the number of team members. The company’s website, www.bradyware.com, today lists six broad areas of services. Those areas are: Accounting, Audit & Assurance, Comprehensive Tax

Services, Financial Planning, Business Valuation/Litigation Support, Mergers/ Acquisitions/Divestitures, and Employee Benefi t Plan Audits. “We have developed several niche markets, types of businesses that we have worked in a lot, and developed experience, knowledge and reputation for working in,” Mundy said of the company’s client base. He cited a large number of automotive dealers that work with Brady Ware, and also providers of long term care, health care companies with that specific focus. “We have acquired a lot of clients by word-of-mouth within these specific industries, so as the word spreads, so does the geographic area of our client base,” Mundy continued. If knowledge is needed outside of the varied professional staff of Brady Ware, the company has a world-wide reference source for knowledge that might be needed in working with a client, according to Mundy. The company is affiliated with an organization called the Leading Edge Alliance, a world-wide network of accounting firms. “This group allows us access to specific knowledge, and/or people, that we don’t have currently within our own organization,” Mundy explained. All of which allows a long-time local firm staffed with long-time local residents, to offer expert advice and knowledge in a wide range of related fields. “Uncertainties abound, from tax legislation to the implementation of the Affordable Care Act law.” What doesn’t seem uncertain is the continued success of Brady Ware & Company.

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Firm Offers More than Accounting

Georgia Direct Carpet

Page A10 â– Palladium-Item â– Sunday, April 27, 2014

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New Showroom Offers Growth Opportunities By Ron Greeson

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fter a long, successful run in one location, early May will bring a new home for Georgia Direct Carpet. On Monday, May 5, a new larger retail store, with a huge showroom (18,000 square feet in all), will open at 5200 National Road East. It will be the new home base for Georgia Direct, and a dream come true for second-generation owner Tony Bledsoe. “Our goal is to be in a great location to grow our retail business,� Bledsoe said of the decision to relocate the long-standing Richmond-based business to the city’s east side. “We want to create a personal shopping experience,� Bledsoe added about the firm’s goal to offer a new store and showroom. Bledsoe and Johnnie Barrett are both looking forward to moving from the original location at 1530 South Ninth Street. Barrett handles the marketing and advertising for Georgia Direct, and leads the Cabinet Division. The Ninth Street location will remain open until the new building opens, with the current location slated to be in operation through Monday, May 5th. Bledsoe says after the move, the old building will be available for sale or lease. “It was just time to make the move. The original location served its purpose well for a long time (37 years),� Bledsoe said. Brothers Al and John Bledsoe owned and operated the business together for many years, and Al (Tony’s father) is now semi-retired, but still works some in the business while living in the area. With John now living in New York City, Tony runs Georgia Direct on a daily basis, and has worked in the business for nearly 20 years. Barrett has worked here for 14 years, and both are proud that the company is local, and supports local community groups and schools. And both emphasize that Georgia Direct is much more than just a carpet store. “We handle every kind of flooring, and do custom work with cabinetry, countertops, and tile of any kind, including luxury vinyl tile,� Bledsoe says. As the business prepares to relocate, the pair estimate that around 80 percent of Georgia Direct’s business is commercial work, including major contracts with large

educational clients such as Ball State University, Indiana University East, Ivy Tech and Earlham College. T. Bledsoe reports that the work with Ball State has totaled more than $1 million. “The commercial work is a highly competitive process, but we have done very well with that segment of the marketplace,� Bledsoe observed. “We take pride in being a local company, employing as many local people as possible, even for some of these big commercial jobs out of town, and buying local products as much as we can,� he added. Bledsoe says Georgia Direct employs many more people than the public might think. “We have about 40 core workers that work for us all the time, and we have 50-60 people, that are 12-month employees,� Bledsoe says. “In our peak times, usually the summer, we can employ as many as 135 people.� Georgia Direct does have a small group of around five people, Bledsoe says, working in the Indianapolis area doing just commercial work. The hope is that the retail portion of the business can rise to about 35 percent of the business once the transition is complete to the new, expanded location, the owner says. In addition to large educational institutions that are commercial clients, the business leaders say Georgia Direct does a lot of work with owners of multi-family units, either in new construction or renovations. Another big change for the business that is under way now is its participation with Carpet One, the largest floor-covering buying group in the United States, according to Bledsoe. “Carpet One includes around 775 dealers nationally, and our involvement allows us to get quality carpet, with better warranties, to ensure customer satisfaction and better buys for consumers,� Bledsoe commented. “We think this will be good for pricing, and that our customers will continue to be very happy with what we have to offer, and at what price.� Georgia Direct affiliated with Carpet One just last December, so the full effects of the change have not yet been fully realized, both report. Bledsoe and Barrett are particularly looking

forward to offering the larger showroom, and new exhibited products in what Carpet One has already designated as a “destination store,� the new Georgia Direct Carpet store. “Our customers are going to see room designs and colors, non-traditional colors, that haven’t been displayed in Richmond stores before,� Bledsoe said. “But we still recognize that many customers here still want traditional products, oak cabinets for instance, that many people here in the Midwest have always purchased and enjoyed.� The new showroom will hopefully bring in new shoppers. “We expect that some people from further away, maybe even Dayton, Cincinnati and Indianapolis, might come to see the styles and designs we will display in our showroom,� Bledsoe added when speaking of the new displays. “And we still think our pricing will be very competitive. We are totally excited.� Barrett reports the business has always drawn customers from smaller, closer area communities such as all of Union County in Indiana and even towns such as New Castle, Ind., and Brookville, Ohio. “We see a lot of opportunity for growth for new people at the new store, but our longtime customers can still come in to buy carpet, or any of our other products, from Al, just like they always have,� Barrett and Bledsoe concluded with a smile. Nearly 40 years after its birth, Georgia Direct Carpet continues its strong customer support, competing well with larger retailers like Lowe’s and Menards, but now moving to Richmond’s east side for a new era in the history of the business. Georgia Direct’s phone number is 765-966-2548. www.GeorgiaDirect.Biz

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The Year of

w e N Beginning’s

Things to do

- Antique Alley - Shopping - Attractions & Museums - Great Outdoors - Performing Arts - Festivals & Events

HELPING YOU BUILD A BETTER BUSINESS 3,

Palladium-Item Media Group Publication

2014 Progress

2014

Page B2 â– Palladium-Item â– Sunday, April 27, 2014

www.pal-item.com

A Year of New Beginnings Index Page 3

Warm Glow Candle Company Page 5

West End Savings Bank Page 6

Ambassador Health Care Page 7

Stitching Nook Page 8

P.I Digital Services One Shop Page 9

Chronology Page 10

Koons Appliance

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3,

It’s Spring time and it’s in the atmosphere that we can move forward with confidence in the direction of our goals and dreams; building on our strengths together. As we continue to build our stories we are reminded that they aren’t finished, but rather they are linked together with others. “The youth of today and tomorrow will be accorded an almost unequaled opportunity for great accomplishment and for human service�. Dr. Nicholas Murray Butler Forbes, April 22, 2014

www.pal-item.com

Sunday, April 27, 2014 ■ Palladium-Item ■ Page B3

By Ron Greeson

I

t has been two decades of extraordinary growth. And it all started in the home of one married couple, Alan and Jackie Carberry. Warm Glow Candle Company is now a recognized brand in shops around the country and the world, but it didn’t start out with this potential in mind. “We just wanted to make some nice candles, and began the business in the basement of our home in Richmond,” Jackie Carberrry said about the beginning of Warm Glow. Now, around 2,500 retailers sell Warm Glow Candles, still the backbone of a company with a candle-making facility in Centerville, and a 20,000 square-foot retail store north of Centerville. Many different products, not just candles, are available at the larger-than-ever store, but candles remain the heart of Warm Glow for Jackie. “The wholesale marketing of candles is still the majority of our business, and that has always been

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the key focus,” Jackie said. But with the expansion of Warm Glow at the intersection of Centerville Road North and Interstate 70, space has been added for a variety of new products. One of these new product areas displays about 120 different Indiana beers and wines. Carberry says many choices of bottled beers are sold at Warm Glow -- products invented and made by the state’s microbreweries and other Indiana companies. For aficionados of these products, or simply those just interested in this growing phenomena, the list includes Best Winery, Buck Creek, Butler Winery, Chateau de Pique, Chateau Thomas, Easley Winery, Grateful Goat, Homestead, Hopwood Cellars, J & J Winery, Mallow Run, Monkey Hollow, Rettig Hill, Satek and Turtle Run. Another new product area that is generating interest, according to Carberry, is designing and

supplying products for fairy gardens. “This is a wonderful new area for our retail shoppers. We have a lot of moms with kids looking for items like trolls, frogs and other themed items, in a variety of materials, for lawns and garden areas,” Carberry explained. “We have items for different occasions as well, like Christmas items, things to decorate and spruce up your home, all in our Outdoor Garden Center.” Warm Glow employees can even help shoppers design items to fit a theme or interest, Carberry added. And when shopping in these new areas at Warm Glow, there is food to either enjoy there, or take home. The Stone Hearth Café is a restaurant in the store that is open from 10 a.m. until 5 p.m. daily, and is operated by Ron & Becky Cole. Located onsite, the couple offers many homecooked foods and desserts, allowing shoppers a welcome break during their time at Warm Glow, or something to take with them. A new food opportunity for Warm Glow shoppers is a counter filled with chocolates, available since the end of January. “I’m particularly partial to the truffles, and I love the chocolate fudge also,” Carberry admitted. “I encourage new and/or returning shoppers to visit this counter when they are in the store.” She is excited about the upcoming Spring Open House, which is set for Friday through Sunday, May 2-4. “In celebration of our 20th year, we are offering a special circus/fair this year for our Spring Open House, and we will have a large tent erected and many items 50 percent off,” Carberry said of the upcoming special event. “There will be special activities taking place, and a lot of area non-profit organizations from around Wayne County will be here,” she added. “We invite everyone to come and celebrate with us.” For Carberry and her husband, an electrical engineer by trade, it has been 20 amazing years. “We have had a lot of very long-term employees. We are proud of that,” Jackie said. “There were three people who helped us at the very start, and one of them is still with us. One has passed away, and another retired. A lot of our people at Warm Glow have been here for 17 years, and I hope for many more good years for all of us.” The company’s website is www.warmglow.com, and the store’s phone number is (765) 855-5483.

Warm Glow Candle Co

Sweets, fairy garden items make debut

Page B4 ■ Palladium-Item ■ Sunday, April 27, 2014

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Sunday, April 27, 2014 ■ Palladium-Item ■ Page B5

Bankers proud of local connections By Ron Greeson ing and promotion campaigns. “We think this program is a unique opportunity to teach students the fundamentals of saving, and gives them an opportunity to do that, plus gives some a chance to work in an actual bank setting,” Frame said. Many students choose to continue the experience and pursue employment with the bank upon graduation. “Recently, we hired another RHS graduate as a part-time employee, a graduate who had worked at the branch in RHS while a student there,” the COO commented.

Executive Vice President and Chief Operating Officer, Timothy Frame, a proud Indiana University East (IU East) graduate, spoke recently about West End Bank’s continuing support of local families and people through school and civic groups, and the ongoing business success of the institution. “We are very proud of our partnership with the Richmond Community Schools (RCS), which the bank established in 2006,” Frame commented when noting just one of the bank’s community initiatives. “Originally, we established a bank for students at Garrison Elementary School, and today we have branches at each elementary school, in addition to Richmond High School (RHS),” the COO said further. “We have students who help run and work in all of these branches, with fourth-graders helping out in the elementary schools,” Frame explained. West End Bank donates 1% of the student account balances annually to RCS for the benefit of student activities. Frame reports that recently the bank donated $3,000 to RCS, directing the funds this year to the Richmond Music Boosters.

As for its banking business, West End Bank has enhanced its mortgage loan services at the bank’s eastside location, establishing a Mortgage Loan Center at the branch on South 37th Street, behind Kroger. “In addition to being a full-service banking office, that branch will now become the Mortgage Loan Center for West End Bank, and we will enhance the customer’s experience when in the market for purchasing a new home,” Frame said of this new development for the bank. Recently, the bank featured an open house event for area Realtors to highlight the exceptional staff and the convenience of the Mortgage Loan Center at the eastside branch.

As for the account offered to RCS students, West End Bank’s COO says that it is an above market interest rate account called the We-R-Savers Account, named in conjunction with a slogan, We R Richmond, used by RCS in many of its advertis-

West End Bank also offers SBA (Small Business Administration) loans and solutions to new and existing businesses within the community. In addition, the institution continues to be one of the leading lenders in automobile financing within the area. “Our auto loans can often be approved at the time of purchase within the finance department at local auto dealers. This results in a time-efficient, convenient one-stop shop experience,” Frame said of the bank’s auto loan capabilities. Frame reports that West End Bank features four full-service offices -- two in Richmond, one in Hagerstown and one in Lib-

erty. West End Bank’s work force has continued to grow with a total of 75 employees, with plans for continued growth. West End Bank continues its significant support of the community through its Charitable Foundation, established in 2012, focusing on four key areas; Education, Health & Human Services, Youth Programs and Quality of Life Initiatives. The bank’s commitment to the community was most recently recognized when John McBride was one of three area business leaders to be selected to the Junior Achievement of Eastern Indiana Hall of Fame. McBride serves as President/CEO and Chairman of the Board of West End Bank, and joined the bank in 2003 with an extensive background in banking and business leadership. The local organization that is focused on educating youth about business, honored McBride’s service on numerous local boards, and his leadership in establishing West End Bank’s Charitable Foundation. In a little over two years of operation, the foundation has awarded $233,000 to community organizations. McBride leads West End Bank employees in following the organization’s mission of reinvesting in our communities with our resources, time and talents. Along with this extensive community support, the bank continues to develop new and innovative products and services to meet the needs of their customers. A new twist on a traditional product is the Triple Option certificate of deposit (CD), described by Frame as a unique and exciting product for bank customers. This special CD is available for 36 months (three years), and offers a competitive rate, according to the West End Bank COO. More importantly, this product enables customers to add or withdraw funds from the certificate and have a one-time option to select a new, higher rate of interest, should that become available during the term of the CD.

West End Bank

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t’s a business formula of traditional services, but with the new technological banking options of the 21st century. West End Bank was founded in 1894, and now, 120 years later, is one of only two banks headquartered in Richmond. That local connection, and with deep roots to local schools and community groups, is a source of pride to all bank employees at each and every level of the organization.

West End locations are at 34 S. Seventh St., and 101 S. 37th St., in Richmond, 10 E. Main St. in Hagerstown and 207 N. Main St. in Liberty. Call (765) 962-9587 or visit westendbank.com for more information.

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“HOME TO A DISTINCTIVE STYLE OF BANKING”

Ambassador Healthcare

Page B6 ■ Palladium-Item ■ Sunday, April 27, 2014

www.pal-item.com

Compassion guides everything we do By Ron Greeson has a relationship with an internationally recognized expert, Dr. Jeffrey Cummings. Cummings is director of the Lou Ruvo Center for Brain Health at the Cleveland Clinic in Las Vegas, Nev., and Cleveland, Ohio. Dr. Cummings consults exclusively with Ambassador Healthcare, and is one of the reasons Ambassador is the finest Alzheimer’s care unit in the area, says the Ambassador website, www. ambassadorhealthcare.com.

A

mbassador Healthcare operates with a simple credo, “We are a state of the art, first class facility where compassion guides everything we do,” explained Ambassador co-owners Doug Cook and Tim Sadler, who took over management in 2007. Ambassador is located on National Road east of Centerville.

Thomas, a friend of one of the co-owners. Thomas portrayed the character of John-Boy Walton on the long-running television series “The Waltons.” He also spoke at the Richmond Senior Community Center.

“Our excellent annual survey by the State Board of Health confirms what all of us at Ambassador have known for a long time, and that is that we have the most committed and caring staff in the industry. Truly compassionate care does matter,” said Cook.

“We work with people in rehabilitation for the goal of returning them home as soon as possible, as well as extended care and the memory care unit, which houses dementia and Alzheimer’s patients, people who can no longer care for themselves,” Sadler said.

Ambassador has had some new exciting developments in the last year.

In addition, there is a special unit at Ambassador for people with ventilators to assist breathing.

In addition to the excellent rating by the state, there is a new wing on the building at 705 E. Main St. in Centerville.

Cook cites a special approach to this area of service at Ambassador.

“Ambassador Healthcare offers 64 private rooms including 15 in our brand-new wing. What we’re most proud of is the fact that each of these rooms is available to private pay, Medicare and Medicaid residents, because we believe the highest level of care should be available to all residents, regardless of net worth or payor source,” Sadler said.

“Our goal for every patient that uses a ventilator is to get them off the ventilator. It’s always amazing to see someone who comes in with a breathing apparatus to leave our facility without it,” he said.

The grand opening of the new Ambassador wing included an appearance by actor Richard

In connection with memory care, Ambassador

Ambassador serves a range of residents at its Centerville location, according to Cook.

“Ambassador is a state of the art facility where compassionate care truly does guide everything we do, and that makes us unique in this area, in addition to the fact that Ambassador is not owned by a big corporation. This is the only extended care facility we own and operate, and as owners we are in the building working every week. We talk with residents, families and employees on a regular basis, ensuring that our commitment to first class medical care is a reality”, Sadler states. So much has transpired at Ambassador during the past seven years, and the future is brighter than ever. “The staff here (well over 100 people) is dedicated to compassionate care for our residents and their families,” Cook said. Ambassador Healthcare may be reached by phone at (765) 855-3424, or on the website.

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Emmy Award winning actor, Richard Thomas, cuts the ribbon at New Wing Grand Opening on April 11, 2013. Owners Doug Cook (left) and Tim Sadler (right) look on.

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Sunday, April 27, 2014 â– Palladium-Item â– Page B7

By Ron Greeson

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orking with clients at the Stitching Nook is nothing new for Diana Bruns and many times it is the highlight of her day. The popular quilt shop has been at its current location, 4629 National Road East, for about eight years. The shop has been in business for 32 years and customer service has been the main focus of the Stitching Nook and its employees since the beginning. “I still enjoy what I do,� Diana said after a recent weekday afternoon class at the store. “It has been very nice to work with lots of great people,� she said of her customers and staff. She and her staff like to be involved with the classes, shoppers, and Viking machine sales. They enjoy helping people pick out just the right patterns and fabrics for the quilts and to find a Viking machine that is just the right fit. Viking machines range from a very easy to operate mechanical model at around $400.00 to a very high end model that embroiders, sews, and is in reality a computer that sews. Diana and her staff are very involved in consumer education and make it their goal to ensure that every one who buys a Viking from the Stitching Nook knows how to operate it and achieve great projects. Most of the time general service and repair is done “in house.� Computerization is a big part of most machines today, just as it is with so much equipment in today’s world. “LCD screens and lights have become common place and Viking machines do a very

good job of keeping up with the latest technology,� Diana reports. The love and passion for the art of sewing developed when Diana was young, as a member of 4H. “For me, and for most, it is a hobby that lasts a lifetime,� she said. Diana enjoys coming to her store every day, seeing and working with the fellow sewing enthusiasts from across the region who travel to the Stitching Nook as a “destination� store. “Today, most people who take classes here are more into quilting than clothing construction,� Diana explained. “People like to make everything from placemats to full size quilts with side trips into purse and tote bag construction. Close to the holidays, gift making becomes a priority�, she laughed. Diana is aided in offering classes by four part-time employees and occasional guest instructors. Classes are held six days a week, Monday through Saturday, during the day and early evening. A full description of classes is available on the Stitching Nook website and printed copies of the schedule are available at the store.

of love for their family.� Diana added. “Class size is limited to only six to eight people to ensure lots of individual attention.� she said. “We do provide machines for use during class at no added cost, and we recommend quality materials for use classes, which we sell to participants at a 20% discount,� she went on. “We are all about customer service and helping students have a positive experience. Most people develop a lifelong interest in sewing from our classes. Many are empty-nesters who fi nally have time to devote to their creative side and who want to leave a tangible legacy of love to children and grandchildren. Quilting is more than a hobby, it is an expression of love,� Diana commented. Pat Knoechel, the well-known sister of quilting celebrity Eleanor Burns, will be at the store on June 24th for a two-hour program with the latest patterns and quilts from the Quilt in a Day company. Pat also has many interesting stories, and exciting demonstrations that appeal to all levels of quilters. Later, in October, Sue Hausman, star of PBS and nationally known sewing expert, will be in Richmond to do a program for the Stitching Nook. The time and place will be announced later on the website and Facebook. Information can be found online at www.stitchingnook.com, and on Facebook. The phone number at the Stitching Nook is 765-962-7678.

“We have students of all ages, and at all skill levels, from total newcomers learning the basics, to experienced sewers and quilters interested in the latest machine techniques and training’� Diana said. “We’re starting to see some younger people in our classes, and that is needed to maintain the long-term strength of quilting. We need people who want to carry on the tradition of creating a cover

The Stitching Nook

Quilting & Sewing store offers personal service

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P O H S E N O I P AND COMPLETE INTERACTIVE, IMMEDIATE

DIGITAL WORLD Is your business on the map?

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rom news to shopping to socializing, our lives are increasingly going digital. The Palladium-Item Media Group is embracing the new future and leading the way for local business to reach and interact with customers in the digital marketplace. Our new line of marketing products offers unprecedented local access to a suite of worldclass solutions. Our account executives help take complex tools and make them both easily understood and affordable. Common questions for today’s progressive small business owners: • How can I reach customers at the very moment they are looking for my product? • How can I get the best ROI on my ads? • Is there a local resource for reaching outside the immediate area? • Why do I keep paying the Yellow Pages so much? Isn’t everyone online these days? • How do I turn shoppers into buyers? • Who do I talk to about building an attractive and professional website within my budget?

Pal-Item Media brings digital advertising within reach with affordable solutions for your business.

complete solution packages to meet your business needs > WIDE RANGE OF WEB SITE & PAGE BUILDING OPTIONS TARGETED EMAIL BLASTS EFFECTIVE SEARCH ENGINE STRATEGIES COST EFFICIENT, TARGETED PAY-PER-CLICK COMMERCE-DRIVING SOCIAL MEDIA REPUTATION MANAGEMENT & MAPS OPTIMIZATION

(%,0 ).' 9/5 "5), $ ! " %44%

bmiller@pal-item.com 765/973-4439 1175 North A Street Richmond, IN 47374 pal-item.com

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Benjamin Miller Digital Specialist

The Palladium-Item Media Group now features products that answer these and other specific needs of modern local business. Palladium-Item media have long been our area’s respected source for news and information, while offering formidable marketing tools for local business. Now, search engine marketing, social marketing, reputation management, display retargeting, web development and email marketing are the newest tools in our expanding media arsenal. Progress is simple: Our free audit will analyze your business’s current online presence, and evaluate how effective you are at reaching consumers. We’ll create a complete overview of your efforts and provide detailed recommendations for your business, including a comparison to your closest competitors. It is crucial to understand your current effectiveness with consumers to determine how to move forward and grow new business. The future looks bright, we’ll meet you there.

Palladium-Item Media Group

It’s a

Digital advertising suited for today’s modern business

www.pal-item.com

Sunday, April 27, 2014 â– Palladium-Item â– Page B9

Established

1831 Established 1845 Established 1891

Established 1902 Established 1910 George Riggle Gary Riggle

J.M. Hutton & Co., Inc.

(765) 962-1575

Customer Service Offi ce:44 South 8th St.

(765) 962-3591 www.jmhutton.com

3, 3,

MONGER

Transfer & Storage ICE MC-79658

Established 1920

Hilling Moving & Storage

Atlas Van LinesAgent World Class Moving

962-6813 or 800-487-0456 521 N. D St., Richmond

1005 South ‘Q’ Street (765) 962-3577 Associated w/North America since 1940

3,

3,

Established 1939

800-521-0529

Mike Delucio & Son, Inc. Locally owned & operated

3436 Chester Blvd. 962-8010

COMMERCIAL & INDUSTRIAL CONSTRUCTION DESIGN & ENGINEERING

Richmond’s Full Service Printer

765-962-9531 1111 NW “T� St., Richmond, IN

www.printing-center.net

3,

3,

www.natcocu.org

A1 Lock & Safe Shop

GENERAL CONTRACTOR, INC.

IKE’S

Lockout Service Out of Town Service • Safes •Autos •Home

1001 S. “E� Street (765) 966-2597

Honda Motorcycle Sales & Service Bicycle Sales Also!

111 South 6th Street

(765) 962-3683

Smarrelli

COMMERCIAL/INDUSTRIAL/RESIDENTIAL

•DESIGN/BUILD • CONCRETE WORK, INCLUDING: FOUNDATIONS, FLATWORK, WALLS, MACHINE BASES • METAL BUILDING • CARPENTRY • LEASING AVAILABLE

Hours: Mon-Fri. 9am - 5pm Sat. 9am - 2pm

“Professional and Courteous Locksmiths�

Call for Bicycle Shop Hours

3,

3,

3,

136 S. 2nd Street 962-1378 Fax: 962-3034

Established 1972 Established 1975 Established 1977

Established 1972 12 E. Main Street Hagerstown, IN (765) 489-4404

Tri-County s Awards

Pardo’s Service, Inc., Towing Sales & Service

SINCE 1972

1 Parkview Ct. Cambridge City, IN (765) 478-4388

TROPHIES, MEDALS, AWARDS, PROMOTIONAL PRODUCTS, ENGRAVING, EMBROIDERY & GIFTS LOCALLY OWNED & OPERATED

1001 S. E STREET RICHMOND, INDIANA 47374

Email: richmond@printing-center.net

(765) 962-0568

4 Glen Miller Parkway (765) 966-1108

Established 1963

3,

.

582 S. Round Barn Rd. (765) 962-2561

Established 1957 Established 1958 Established 1961

Asphalt Plant

Carroll Electric, Inc

MORE!

Serving our community for more than 70 years!

3,

3,

PI-0000170275

Where membership means

Excavating Contractors & Dumpster Rentals

sales@riscoinc.com

www.RP-L .com

Established 1944

Established 1940

Family Owned & Operated for 75 Years 170 Ft. Wayne Ave. Richmond, IN 47374

32 S. 11th St. Richmond

(765)973-7200

PI-0000170274

765-478-6139

Established 1969 Established 1971

Offi ce Hours:7:30 a.m. - 5:00 p.m.

3,

FAMILY OWNED!

PI-0000170719

Management Offi ces:2000 US 27 South

www.doanmillsfuneralhome.com

3,

Established 1912

Service Building and

790 National Rd. W. 765-966-0596

3,

1175 N. A Street Richmond, IN 47374

1117 North E St. & 1501 South 8th St. Richmond, IN

(765) 966-0757

Web: www.bowman-thalls.com 3,

3,

HELPING YOU BUILD A BETTER BUSINESS

2147 U. S. Highway 35 North, Richmond, IN 47374

PAUL FISHER’S AUTO SVC

(FORMERLY BUCKS AUTO SERVICE, INC)

COMPLETE AUTO & TRUCK REPAIR MASTER CERTIFIED

606 NW. L STREET • RICHMOND, IN

(765) 966-2669

HOURS: MONDAY-FRIDAY 7:00 AM - 5:00 PM

3,

3,

(765) 962-1496

Established 1979 Established 1980 Established 1983 Established 1987 Established 1996 Established 1998

Nature’s Nook

SignGrafX

and Engraving

Owners: Pete & Annabelle Haager

www.StudebakerAutos.com

3,

962-4381

805 Sim Hodgin Pkwy. 3,

Established 2005

• Banners Vinyl Lettering & Decals • Corrugated & PVC Signs • Magnetic Signs • Vehicle Lettering • Interior & Exterior Signs Name Badges • Rubber Stamps 1001 South E Street • Richmond, IN

3,

HAAGER'S AUTO & TRUCK SERVICE

3200 E. Main St. Richmond 962-0505 800-338-1770

PH. 962-3636

Locally Owned & Operated

Established 2011

PHI

GENERAL CONSTRUCTION CONSTRUCTION MANAGEMENT

1111 NW “T� St. Richmond, IN (765) 962-6553 3,

Service that makes the grade. 920 Progress Drive (765) 966-4857 (888) 818-7446 www.a-plussigns.net 3,

ESTABLISHED 2013

1st

CHOICE

Thor Construction Company

Natural products for Healthy Living for Men, Women, Children & Pets Vitamins, Supplements, Weight Loss, Body Cleansing, Sports Nutrition, & Pet Care. www.naturesnook.us 1601 Chester Boulevard Richmond, IN (765) 965-1646 9-6 Mon.-Fri., 9-4 Sat.

BUY OR SELL YOUR HOME WITH CONFIDENCE!

4121 S. A Street

• 973-8703 • 3,

3,

Professional Home Inspection & More

Full Home Inspection Radon Testing & Mitigation Termite Inspection Well & Septic Inspection Pool & Spa Inspection Water Sampling/Analysis

Serving Eastern Indiana & Western Ohio 765-935-HOME (4663) www.1stchoicephi.com

NATCO COMMUNITY EMPOWERMENT CENTER 3,

1627 E. MAIN STREET RICHMOND, IN 47374 983-4764 OR 983-4765

3,

Lemonade Day Wayne County Sunday, May 18, 2014

PI-0000170716

PI-0000170624

Natural Food Store

“Since 1983�

Page B10 ■ Palladium-Item ■ Sunday, April 27, 2014

www.pal-item.com

Koons Appliances

Customers trust dedication to service, sales By Ron Greeson

W

ith knowledgeable and professional staff, personal service has been a priority at Koons Home Center for 48

years.

Owner Ron Koons doesn’t plan on changing that approach. He thinks it has served him and his staff well. “Our business has been very fortunate,” he said recently in his office at the 211 S.W. 18th St. store. “I am surprised and very pleased that we have been so successful and have lasted so long in business here.” And what is one of the key factors in that success, according to Koons? “The faith our customers have in us and to the business is wonderful and very gratifying,” Koons said. “We even have a few customers who trust us so much that they call us, tell us what they want, and we order appliances for them without them even having to come to the store.”

He thinks a strength at Koons is its service department, two full-time technicians who work just for Koons, and a full-time parts department. “We only service what we sell, products that we know,” he said. “Our techs get an average of two days of training per month. They stay on top of everything about the products we sell today. They run on computer boards, not mechanical pieces like in the past.” Many of the top longtime brands displayed at Koons are Maytag, Amana, Jenn-air and Whirlpool, all of which are now owned by the Whirlpool Corp., headquartered in Michigan. “My business approach has always been that you’re only as good as your word,” Koons said. “We continue to service our products, when the box stores are out of the service business.”

He sees a continued interest of people in that personal approach, as even Koons himself goes out to customers’ homes to work with people who deal with Koons Home Center. “I like the personal contact with a customer, here in the store or outside, and we plan to be here into the future,” Koons said. “As for the local economy, I have seen the sales of high-end items increasing in the past six months. That is an encouraging sign.” You can visit Koons online at www.koonshomecenter.com. The business has serviced clients since 1966, and is a regional retailer, with delivery of items to Richmond, Centerville, Cambridge City, Connersville, Liberty, Lynn, Winchester and Muncie in Indiana, along with Eaton and Dayton, Ohio. The phone number at Koons Home Center is (765) 966-2616.

Five experienced full-time employees provide that service, including Koons himself. They know their business and their products well. “We spend a lot of time staying on top of everything that is changing in our business,” Koons said. “Not only is the amount of change escalating, but also the pace at which the change is taking place.” Many brands and products in the Koons showroom have been displayed and sold for many years, even though they might be constructed differently, repaired differently and serviced differently than years ago. And then there are the totally new items. One of those is a product in its second year at Koons, a product called Nuvo, an all-natural water conditioner. It is a small appliance attached at the water source that treats all water used in a building, lowering the PH of the water and maintaining good minerals.

Ron Koons

“I like what the product does, and customers have been very well pleased with it, and the demand is growing,” Koons said. Nuvo requires a special slide that is replaced twice a year, Koons said, and that slide is the key to the process that improves the water quality. “Today, we are a community of electronics, computers and devices, and now we even have ranges that are dual fuel, that is gas-driven to cook on the top, but with electric ovens inside,” Koons said. Koons said the overall industry “has changed a lot” with more “box stores” and fewer “homeowned stores.”

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s NUVO( / #REATES 3OFT 7ATER ,IKE 9OU 7OULD .ATURALLY &IND IN .ATURE s 4REATS (ARD 7ATER BY ,OWERING THE P( 6ALUE s !LLOWS 9OU TO +EEP ALL THE (EALTHY -INERALS IN 9OUR 7ATER s 2EMOVES AND 0REVENTS %XISTING (ARD 7ATER 3CALE s .O 3ALT .O 7ASTED 7ATER .O %LECTRICITY s %XTENDS THE ,IFE OF 9OUR 7ATER (EATER 0LUMBING &IXTURES AND !PPLIANCES [HURSLZZ [HU ZZ ^H[L LY OLH[LY OLH LSLTLU[ LSL

s 3AVES IN !NNUAL (OUSEHOLD %XPENSES

(765) 966-2616 37 TH 3TREET s 2ICHMOND ). - 4H AM PM \ &RI AM PM 3AT AM PM

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