Brazilian Overview 2018/2019

Your guide to the players, companies and trends of the Brazilian travel industry

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PANROTAS Brazilian Overview 2018/2019

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A NEW VIRTUOUS CYCLE FOR BRAZIL In the coming weeks and months new flights will be launched from Brazil to Miami, Boston, Orlando, Las Vegas, Lisbon, Tel Aviv, Rome, Paris and Amsterdam among other destinations, from airlines such as: Gol, Latam, Azul, Air France and KLM. In addition, other flights that were suspended have already been reactivated. According to a survey conducted by PANROTAS’ technical department there are now 1,349 weekly international flights operating throughout Brazil compared to 1,079 in 2017 (comparing March 2018 and March 2017). For the United States alone, weekly flights increased from 197 in 2017 to 264 in 2018.

Besides São Paulo and Rio de Janeiro, there are also cities in the Northeast of Brazil with new international flights, especially Recife (Azul’s hub in the area) and Fortaleza (chosen

by Gol, Air France and KLM for frequencies to Europe and the United States). Gol’s return to the U.S. market is another sign that Brazil is back in business and the pent-up demand for international travel is eager to explore new and old destinations.

Brazil’s GDP growth forecasts to be between 2% and 3% this year, but there are several economists talking about a more than 4% growth. Why? Because Brazil is a huge and strong country, very powerful in agribusiness, in the automotive industry, in tourism and several other segments; and also because entrepreneurs have detached themselves from politics and are supporting anti-corruption laws and operations in order to stop deviations of funds from the official budgets.

With a more professional and transparent environment, businesses are thriving again and the tourism industry is one that has most

benefited. International flights have rebounded faster than domestic flights due to the desire of higher income Brazilian’s for international travel. But the domestic flow, with consecutive months of growth, is already more and more vibrant Brazil is set for general elections this year, including for president. The tendency is to elect a winner that will give continuity to the established economic policies. Another virtuous period is coming for our country and its economy. If and when the next crisis occurs, it will find a stronger nation, and it will certainly have a much smaller impact.

Latin America in general is living through a good moment as it far as travel is concerned. As the wave of growth for international travel will not diminish any time soon, it needs only to take advantage and improve on the international and intraregional inbound opportunities.

That is why, once more, the Brazilian Overview, which PANROTAS has been producing since the 1980s, is a useful and indispensable tool for those who want to do business with Brazil. Are you in? So, count on PANROTAS to assist you in reaching your goals in Brazil!

José Guillermo Condomí Alcorta PANROTAS President guillermo@panrotas.com.br

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4 PANROTAS Brazilian Overview 2018/2019

INDEX Economic outlook ........................................... page 6 Most visited countries .................................. page 7 Brazil travel industry ..................................... page 9 Map of distances ............................................. page 10 Airlines ................................................................. page 12 International flights to Brazil ..................... page 13 New flights in 2018 ........................................ page 15 Brazilians to the USA ..................................... page 18 10 Tourism trends ........................................... page 21 Flights to North America .............................. page 22 Flights to Europe ............................................. page 24 Flights to South and Central America .... page 26 Flights to Africa and Asia ............................ page 28 Destination representatives ....................... page 30 Tour operators and DMCs ............................ page 42 Braztoa production 2017 ............................. page 48 Calendar of events .......................................... page 50 Tourism associations .................................... page 52 PANROTAS products ..................................... page 54 PANROTAS contacts ...................................... page 58

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PANROTAS Brazilian Overview 2018/2019

BRAZIL IS THE 8th GLOBAL ECONOMY AND THE LARGEST ONE IN LATIN AMERICA Brazil’s GDP was US$ 2.08 trillion in 2017.

Brazil’s GDP amounts more than 50% of all of South America’s GDP. 2017 GDP growth: 1% Projection for 2018: +2.7% But some economists already project: +4%

ECONOMIC PERFORMANCE Inflation 2017: 2.95%

Exhange rate approx ± R$ 3.25 to US$ 1

Projection for 2018: 3.95%

Projection for 2018: R$ 3.34

Unemployment rate: 12.7% Projection for 2018: 11.9%

Consumer confidence (feb/18):88 (was 79.3 one year before)

Interest rate: 7%

Family expenditures projection for 2018: +4.8%

Projection for 2018: 6.75% (lowest rate in history)

Services growth projection for 2018: +2.8%

TOTAL RETAIL CONSUMPTION

BY AREA (2010-2020) Capital cities: 25% or US$ 33 billion

Metropolitan areas: 27% or US$ 35 billion Cities in the interior: 47% or US$ 60 billion (source: IBGE)

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PANROTAS Brazilian Overview 2018/2019

MOST VISITED COUNTRIES

7

BY BRAZILIAN TRAVELERS 1st - UNITED STATES 6th - URUGUAY 1.65 million

500 thousand

11th - GREAT BRITAIN 16th - CANADA

2nd - ARGENTINA

7th - CHILE

12th - COLOMBIA

1.24 million

3rd - ITALY

480 thousand (forecast)

239 thousand

126 thousand (Jan to Nov – 2017)

17th - DOMINICAN REPUBLIC

209 thousand

13th - PARAGUAY

93.5 thousand

960 thousand (forecast)

8 - SPAIN

468 thousand

190 thousand (2015)

4th - PORTUGAL

9th - MEXICO

14 - NETHERLANDS

869 thousand

5th - FRANCE 700 thousand (forecast)

th

346 thousand

10th - GERMANY 300 thousand (forecast)

18th - SOUTH AFRICA 67 thousand

th

140 thousand (forecast)

15th - PERU

131 thousand (Jan to Sep – 2017)

LATIN AMERICA COUNTRIES GDP GDP/2017

Population

Visitors*

BRAZIL

2,080.9

208,745,657

6.6

Mexico

1,142.5

130,128,851

39.3

Argentina

619.9

44,523,999

6.6

Colombia

307.5

49,307,280

6.5

Chile

263.2

18,141,280

6.44

Venezuela

215.3

32,221,597

0.8

Peru

210.0

32,399,261

3.96

(IN US$ BILLION)

(JAN/2018)

(x1000)

Brazil’s GDP is more than 3 times larger than Argentina’s, and more than 6 times larger than Colombia’s or Chile’s

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PANROTAS Brazilian Overview 2018/2019

OFFICIAL INFORMATION OFFICIAL NAME: Federative Republic of Brazil GOVERNMENT SYSTEM: Federal Presidential Republic PRESIDENT: Michel Temer CAPITAL: Brasília LANGUAGE: Portuguese (when possible, have your promotional material and website in Portuguese) LOCATION: South America AREA: 8.516 million km² – 3.288 million mi² POPULATION: 208,745,657 CITIES: 5,570 DIVISION: Brazil is divided into five regions with 26 states plus the Federal District MAJOR CITIES: São Paulo, Rio de Janeiro, Porto Alegre, Belo Horizonte, Fortaleza, Recife, Salvador, Curitiba, Florianópolis, Manaus and Brasília OFFICIAL TIME ZONE: GMT-3 (GMT-2 daylight saving time) INTERNET TERMINOLOGY: .br INTERNATIONAL DIALING CODE: +55 LIFE EXPECTANCY: 75.8 years OFFICIAL WEBSITE: www.brasil.gov.br and www.turismo.gov.br (for Tourism) MINISTER OF TOURISM: Vinicius Lummertz

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PANROTAS Brazilian Overview 2018/2019

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BRAZIL TRAVEL INDUSTRY 11th Tourism economy (according to WTTC) Contribution of 8% to Brazil’s GDP (or US$ 158 billions)

Investments: US$ 19.7 billions (6.1% of Brazil’s total)

Direct contribution of 2.9% to Brazil’s GDP

Air ticket consolidators: +45

2.3 millions direct jobs

Tour operators: +200

6.6 millions total jobs

Main OTAs: 10

US$ 6 billions in international tourists expenditures

BIGGEST TRAVEL DISTRIBUTORS GROUP: 1 – CVC Corp US$ 3.1 billions

(includes CVC Tour Operator, Rextur Advance, Grupo Trend, Visual, Experimento and Submarino Viagens)

2 – Flytour US$ 1.7 billion

(includes Flytour MMT, Flytour Business Travel, Flytour Gapnet)

3 – Decolar.com US$ 1.7 billion (largest OTA in Brazil, known as Despegar in Latin America)

4 – Esferatur US$ 700 million (consolidator)

5 – Alatur JTB US$ 500 million (business travel)

6 – CWT US$ 350 million (business travel)

7 – Maringá US$ 318 million (business travel)

8 – Kontik US$ 274 million (business travel)

9 – Ancoradouro US$ 238 million (consolidator)

10 – Skyteam US$ 230 million (consolidator)

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Travel agencies: + 19,000

Largest tour operators (with direct contracts with airlines): CVC, Flytour MMT, Abreutur, Trend, Agaxtur, Orinter, Teresa Perez, Queensberry, Kangaroo, New Age, Visual, Mondiale, Frontur, RCI, Newit, BRT, Schultz, Sky, MGM, RCA, Trade Tours OTAs: Decolar.com, Viajanet, Expedia, Submarino Viagens, Hotel Urbano, Viajar Barato, Booking (for hotels), Hotels.com (for hotels)

BRAZILIAN’S EXPENDITURES IN INTERNATIONAL TRAVEL 2017: US$ 19 billion 2016: US$ 14.5 billion 2015: US$ 17.36 billion 2014: US$ 25.57 billion 2013: US$ 25 billion 2012: US$ 22 billion 2011: US$ 20.8 billion 2010: US$ 15.9 billion 2009: US$ 10.9 billion 2008: US$ 11 billion

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10 PANROTAS Brazilian Overview 2018/2019

DISTANCE BETWEEN CITIES

o

Lis Flig bon ht t For Lis ime tale : 7h za Fli bon gh t ti Sa me o P : 9 au h3 lo 0

ul

o

From Kilometers Miles To Sao Paulo Atlanta 7,515 km 4,669 mi Rio de Janeiro Chicago 8,526 km 5,297 mi Detroit 6,798 km 4,224 mi Fortaleza Sao Paulo New York 7,681 km 4,772 mi Mexico City 7,663 km 4,761 mi Recife 8,181 km 5,083 mi Sao Paulo Toronto Rio de Janeiro Los Angeles 10,137 km 6,298 mi

lo au o P 30 Sa : 7h i - ime iam t t M ligh F

North America

L Fl os ig An ht g tim ele e: s 11 Sa h3 o 0 Pa

M Fli iam gh i t ti Fo me rta : 5 lez h a

ul

Pa ao 0 - S h3 rk e: 9 Yo m w t ti Ne ligh F

Miami

Johannesburg - Sao P Flight time: 9h

South and Central America To From Kilometers Sao Paulo Buenos Aires 1,975 km Rio de Janeiro Crodoba 2,283 km Salvador Asuncion 2,427 km Fortaleza Santiago 4,695 km Sao Paulo Punta del Este 1,500 km

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Miles 1,227 mi 1,418 mi 1,508 mi 2,917 mi 932 mi

Fortaleza - Sao Paulo Flight time: 3h30 Buenos Aires - Sao Paulo Flight time: 2h30

Europe To From Sao Paulo Lisbon Rio de Janeiro Berlin London Brasilia Paris Fortaleza Rio de Janeiro Rome

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Kilome 7,944 10,002 8,787 7,048 9,162

PANROTAS Brazilian Overview 2018/2019

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Johannesburg - Sao Paulo Flight time: 9h

From isbon Berlin ondon Paris Rome

Kilometers 7,944 km 10,002 km 8,787 km 7,048 km 9,162 km

Miles 4,936 mi 6,214 mi 5,459 mi 4,379 mi 5,712 mi

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Africa From Kilometers Miles To Rio de Janeiro Johannesburg 7,127 km 7,428 mi 6,565 km 4,079 mi SĂŁo Paulo Luanda To Rio de Janeiro SĂŁo Paulo

From Beijing Dubai

Asia Kilometers Miles 17,340 km 10,774mi 12,240 km 7,605 mi

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12 PANROTAS Brazilian Overview 2018/2019

AIRLINES There are 6 Brazilian airlines and 37 foreign airlines operating in brazil.

Among the Brazilian companies, we highlight four that have achieved, individually, more than 1% of domestic market share (in terms of RPK), which together accounted for 91.5% of passengers in this segment. They are GOL, LATAM, Azul and Avianca Brazil.

At the end of 2017, the brazilian fleet of regular, domestic or international public air transport, reached a count of 681 aircrafts, a decrease of 0.7% from the numbers shown in the previous year. SĂŁo Paulo (Guarulhos and Viracopos/ Campinas). Accounts for 63% of international takeoffs.

Airports were responsible for 90% of domestic flights departures. Of these, seven are in the Southeast, four in the Northeast, three in the Midwest Region, four in the Southern Region and two in the North. The two airports with the highest number of takeoffs were Guarulhos and Congonhas, which together accounted for 25.4% of domestic flights landings.

SHARE OF INTERNATIONAL FLIGHTS FROM BRAZIL

6 BRAZILIAN 37 FOREIGN

Europe 24.92%

(BY SEATS)

North America 23.90% South and Central 44.21%

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Asia 3.97% Africa 3.00%

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PANROTAS Brazilian Overview 2018/2019

Brazilian Airports Total Numbers of International Flights and Seats Available (Weekly) Destination Flights * 759 Sao Paulo - GRU 254 Rio de Janeiro - GIG 45 Porto Alegre - POA 41 Brasilia - BSB 37 Fortaleza - FOR 37 Belo Horizonte - CNF 33 Recife - REC * 31 Sao Paulo/Campinas - VCP Florianopolis - FLN 30 23 Salvador - SSA 16 Manaus - MAO Belem - BEL 14 5 Natal - NAT 5 Foz do Iguaรงu - IGU 4 Porto Seguro - BPS 4 Navegantes - NVT 4 Curitiba - CWB 3 Campo Grande - CGR 1 Aracaju - AJU 1 Joao Pessoa - JPA 1 Maceio - MCZ 1 Cabo Frio - CFB

% Landing Seats 56.26% 180,203 18.83% 54,598 3.34% 6,922 3.04% 7,800 2.74% 7,759 2.74% 7,549 2.45% 7,474 2.30% 6,875 2.22% 5,160 1.70% 5,125 1.19% 1,930 1.04% 2,439 0.37% 1,250 0.37% 720 0.30% 688 0.30% 472 0.30% 200 0.22% 150 0.07% 178 0.07% 178 0.07% 178 0.07% 118

1,349

TOTAL

100%

297,966

AIRLINES

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% Share 60.48% 18.32% 2.32% 2.62% 2.60% 2.53% 2.51% 2.31% 1.73% 1.72% 0.65% 0.82% 0.42% 0.24% 0.23% 0.16% 0.07% 0.05% 0.06% 0.06% 0.06% 0.04%

100%

* Sao Paulo Gateway: 58.57% (GRU + VCP)

Weekly International Flights To/From Brazil - March 2018 Regions South and Central America North America Europe Africa Asia TOTAL

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Flights

Seats

742

131,726

288 251 37 31 1,349

71,227 74,254 8,925 11,834 297,966

March 2017: 1,079 weekly flights March 2018: 1,349 weekly flights (270 new flights)

Source: PANROTAS - March/2018 Accounted only non-stop flights. Other frequences are not in order tp avoid duplicity in the number of total flights

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PANROTAS Brazilian Overview 2018/2019

AIRLINES

NEW INTERNATIONAL FLIGHTS IN 2018

THE INTERNATIONAL MARKET OF THE BRAZILIAN AIRLINES SHOWS A INCREASE OF 10.6% IN THE NUMBER OF FLIGHTS TO BRAZIL IN 2017. WE ARE IN THE BEGINNING OF THE RECOVERY IN THAT AREA. SEE WHAT HAS ALREADY BEEN ANNOUNCED BY THE AIRLINES OPERATING IN BRAZIL:

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PANROTAS Brazilian Overview 2018/2019

AIRLINES

15

New international flights in 2018 Origin Doha Punta Cana Jujuy Sal Buenos Aires (EZE) Rome Mendoza Cordoba Rosario Buenos Aires (EZE) Miami Miami New York (JKF) Amsterdam Paris (CDG) Fort Lauderdale London (LHR) Madrid Madrid Madrid Miami

Destination

Airlines Qatar Rio de Janeiro (GIG) Brasilia Latam Sao Paulo (GRU) Aerolíneas Argentinas Fortaleza TACV Sao Paulo (GRU) Ethiopian Sao Paulo (GRU) Latam Sao Paulo (GRU) Latam Azul Recife Recife Azul Aerolíneas Argentinas Porto Alegre Recife Latam Salvador Latam Latam Sao Paulo (GRU) Fortaleza KLM Fortaleza Joon (AF) Recife Azul Rio de Janeiro (GIG) British Recife Air Europa Air Europa Rio de Janeiro (GIG) Salvador Air Europa Fortaleza Latam

Flights Beginning TBD 4x 2x January/18 January and February/18 1x February/18 2x March/18 4x March/18 3x March/18 3x 1x March/18 March/18 1x April/18 From 7x to14x April/18 From 1x to 2x April/18 1x April/18 From 9x to 12x May/18 3x May/18 2x May/18 3x May/18 From 6x to 7x May/18 3x May/18 3x May/18 From 3x to 5x May/18 1x

June to September/18 and December/18 to February/19

Las Vegas

Sao Paulo (GRU)

Latam

3x

Adis Abeba Tucuman Bariloche Buenos Aires (EZE) Orlando Rome Panama City Panama City Boston Paris (ORY) Paris (CDG) Paris (CDG) Orlando Orlando Miami Miami Miami

Sao Paulo (GRU) Sao Paulo (GRU) Sao Paulo (VCP) Recife Fortaleza Sao Paulo (GRU) Fortaleza Salvador Sao Paulo (GRU) Sao Paulo (VCP) Fortaleza Rio de Janeiro (GIG) Brasilia Fortaleza Brasilia Fortaleza Sao Paulo (GRU)

Ethiopian Latam Azul Latam Latam Latam Copa Copa Latam Aigle Azur Joon (AF) Air France Gol

June/18 June/18 June to August/18 June/18 June/18 June/18 July/18 July/18 July/18 July/18 October/18 October/18 November/18 November/18 November/18 November/18

Avianca Brasil

From 5x to 7x 3x From 1x to 3x From 1x to 2x 2x From 3x to 5x 2x 2x 4x 3x From 2x to 3x From 7x to 10x 7x 7x 7x 7x 7x

Tel Aviv

Sao Paulo (GRU)

Latam

3x

December/18

Lisbon

Sao Paulo (GRU)

Latam

TBD

TBD

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Gol Gol Gol

November/18

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PANROTAS Brazilian Overview 2018/2019

BRAZILIANS TO THE USA 2006 - 525 thousand 2007 - 639 thousand 2008 - 769 thousand 2009 - 892 thousand 2010 - 1.2 million 2011 - 1.5 million 2012 - 1.8 million 2013 - 2 million 2014 - 2.2 million 2015 - 2.2 million 2016 - 1.7 million

2017 - 1.65 million* **

2018 - 1.7 million ** 2019 - 1.75 million ** 2020 - 1.8 million ** 2021 - 1.82 million *Number 7 to the US ** Estimated

Source: www.travel.trade.gov

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BRAZILIANS EXPENDITURES IN TRAVEL IN THE USA 2008 - US$ 5.1 billion 2015 - US$ 14.4 billion * 2016 - US$ 11.4 billion 2017 - not informed *Number 7 to the US Source: www.travel.trade.gov

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PANROTAS Brazilian Overview 2018/2019

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BRAZILIAN TRAVELER PROFILE IN THE USA (2016) INFORMATION SOURCES USED FOR TRIP PLANNING Airlines - 58% Personal recommendation - 43% OTAs - 33% Travel offices - 20% Travel agencies - 17% Corporate travel departaments - 16% Travel guides - 15% Tour operators - 11%

MAIN PURPOSE OF TRAVEL

Vacation - 70% Visiting friends or relatives - 12% Business - 8% Conventions - 6% Education - 4%

OTHER INFORMATION

Rented auto - 46% Advanced decision time - 104 days Were in their first trip to the us - 17% Lenght of stay - 16,7 nights

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ACTIVITY WHILE IN THE USA

Shopping - 88% Sightseeing - 75% Theme parks - 45% Natural parks/Monuments - 33% Museums - 30% Historical locations - 25% Fine dining - 22% Small towns/Contryside - 20% Nightlife - 18% Concerts/Plays/Musicals - 17% Sport events - 15% Cultural sites - 11% Guided tours - 11% Casinos - 7% Aquatic sports - 4% Camping - 3% Ecotourism - 3% Golf/Tennis - 3% Snow sports - 1.5% Hunting/Fishing - 1%

Stayed at a hotel - 81% Average nights at a hotel - 11 nights Average age - 40 (female) and 41 (male) Source: www.travel.trade.gov

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20 PANROTAS Brazilian Overview 2018/2019

Weekly offer by origin and Weekly offer by origin and destination destination flights Brazil Flights Brazil x USA x USA Origin

Destinations

Airlines

Flights

Seats

Share

Miami

Belem, Belo Horizonte, Brasilia, Fortaleza, Manaus, Recife, Rio de Janeiro, Salvador, Sao Paulo

American, Avianca, Gol, Latam

98

23.203

35,66%

Orlando

Belo Horizonte, Brasilia, Fortaleza, Recife, Rio de Janeiro, Sao Paulo**

Azul, Delta, Gol, Latam

46

10.544

16,20%

Sao Paulo, Rio de Janeiro

American, Avianca, Delta, Latam

35

9.919

15,24%

Fort Lauderdale

Belem, Recife, São Paulo (VCP)

Azul

16

3.948

6,07%

Atlanta

Rio de Janeiro, Sao Paulo

Delta

14

3.773

5,80%

Houston

Rio de Janeiro, Sao Paulo

United

14

2.996

4,60%

New York (JFK)

Sao Paulo

American

7

2.044

3,14%

Sao Paulo

United

7

1.932

2,97%

Chicago

Sao Paulo

United

7

1.883

2,89%

Washington DC

Sao Paulo

United

7

Los Angeles

Sao Paulo

American

6

1.533 1.710

2,36% 2,63%

Boston

Sao Paulo

Latam

4

884

1,36%

Detroit

Sao Paulo

Delta

3

702

1,08%

264

65.071

100%

Dallas New York (EWR)

TOTAL

Weekly offer by origin and destination flights Brazil x USA Weekly offer by origin and destination Flights Brazil x USA

Seats

Share

Atlanta, Atlanta, Boston, Chicago, Dallas, Detroit, American, Fort Lauderdale, Houston, Avianca, Azul, Los Angeles, Miami, Delta, Latam, New York (JFK), United New York (EWR),Orlando Washington

154

42.080

64,67%

Atlanta, Houston, Miami, New York(JFK), Orlando

American, Delta, Latam, United

37

9.052

13,91%

Brasilia

Miami, Orlando

American, Gol

21

3.710

5,70%

Fortaleza

Miami, Orlando

Gol, Latam

18

3.376

5,19%

Belo Horizonte

Miami, Orlando

American, Azul

10

2.283

3,51%

Recife

Fort Lauderdale, Miami, Orlando

Azul, Latam

8

2.068

3,18%

Manaus

Miami

American, Latam

8

1.052

1,62%

Belem

Fort Lauderdale, Miami

Azul, Latam

7

1.229

1,89%

Salvador

Miami

Latam

1

221

0,34%

264

65.071

100%

Sao Paulo**

Rio de Janeiro

Source: PANROTAS - March/2018 Accounted only non-stop flights. Other frequencies are not accounted in order to avoid duplicity in the number of total flights. ** Guarulhos and Viracopos (Campinas) airports.

Notes: São Paulo/Boston flights eff.

July/2018 - Recife/Fort Lauderdale flights eff. May/2018 - Brasília and Fortaleza/ Miami and Orlando flying Gol, eff.

November/2018 - Fortaleza/Orlando flying Latam, eff. July/2018.

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Airline

Flights

Origin

Destinations

TOTAL

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PANROTAS Brazilian Overview 2018/2019

21

10 TOURISM TRENDS IN BRAZIL Edelman and PANROTAS launched in 2017 an exclusive research on Latin American Travel Trend (see your exclusive copy with this edition of Brazilian Overview).

With that in mind and with all the knowledge we have on Brazilian travel expenditures, be prepared to offer in your portfolio:

1 – Luxury travel options that go beyond ostentation, but that include comfort, privacy

and exclusive experiences;

2 – MICE segment; 3 – More theme parks and adventures for the family. Keep in mind the multi-

generational trips

4 – More contact with nature, especially natural parks, mountain resorts and different

scenarios, as Brazil is very know for its beautiful beaches;

5 – Sports: both to practice (surf, golf, tennis, soccer, ski etc) or watch (NBA games,

American football, rugby, tennis, soccer, ultimate fighting/MMA, boxing, F1, Nascar etc)

6 – Nightlife and fine dining; 7 – Shopping (especially clothes, electronics, jewelry, new gadgets and specialty stores); 8 – Options for the mature travelers. Everybody has an eye on Millennials, but Brazilian

population is getting older and eager to travel;

9

– A new generation of small and tailor-made travel agents is very active in Brazil and they need your support with face-to-face, events, constant presence in Brazil, digital communication and lots of training;

10

– Options from budget trips to very exclusive ones. Brazilians do tend to be very careful with price but they will pay the right amount for different and unique experiences they can share in their social media platforms. Facebook and Instagram are the mais ones, with the latter used by the upper class especially.

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22 PANROTAS Brazilian Overview 2018/2019

FLIGHTS TO

NORTH AMERICA Total: 288 flights

71,227 seats

Brazilian Airports To/From North America (Weekly) Seats

Share

55.90%

43,629

61.25%

37

12.85%

9,052

12.71%

Brasilia - BSB

21

7.29%

3,710

5.21%

Fortaleza - FOR

18

6.25%

3,376

4.74%

Sao Paulo/Campinas - VCP

17

5.90%

4,607

6.47%

Belo Horizonte - CNF

10

3.47%

2,283

3.21%

Recife - REC

8

2.78%

2,068

2.90%

Manaus - MAO

8

2.78%

1,052

1.48%

Belem - BEL

7

2.43%

1,229

1.73%

Salvador - SSA

1

0.35%

221

0.31%

TOTAL

288

100%

71,227

100%

Destination

Flights

Sao Paulo - GRU

161

Rio de Janeiro - GIG

% Landings

Source: PANROTAS - Marรงo/2018

Unaccounted values to avoid duplicity.

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PANROTAS Brazilian Overview 2018/2019

International Flights To/From North America (Weekly) - March 2018 Continents

Flights

% Landings

Seats

Share

Miami

98

34.03%

23,203

32.58%

Orlando

46

15.97%

10,544

14.80%

Nova York (JFK)

35

12.15%

9,919

13.93%

Mexico

17

5.90%

4,070

5.71%

Fort Lauderdale

16

5.56%

3,948

5.54%

Atlanta

14

4.86%

3,773

5.30%

Houston

14

4.86%

2,996

4.21%

Toronto

7

2.43%

2,086

2.93%

Dallas

7

2.43%

2,044

2.87%

Nova York (EWR)

7

2.43%

1,932

2.71%

Chicago

7

2.43%

1,883

2.64%

Washington

7

2.43%

1,533

2.15%

Los Angeles

6

2.08%

1,710

2.40%

Boston

4

1.39%

884

1.24%

Detroit

3

1.04%

702

0.99%

TOTAL

288

100%

71,227

100%

23

Airlines To/From North America Airlines American Airlines LATAM - Brazil/Chile United Airlines - USA Delta Airlines - USA AZUL - Brazil Gol - Brazil Avianca Brazil Aeromexico Air Canada

TOTAL

Pag 22 e 23 - Flights to North America.indd 23

Flights 74 59 35 31 30 28 14 10 7

288

% Share 25.69% 20.49% 12.15% 10.76% 10.42% 9.72% 4.86% 3.47% 2.43%

Seats 18,359 15,728 8,344 8,129 7,742 4,984 3,332 2,523 2,086

100%

74,254

% Share 25.78% 22.08% 11.71% 11.41% 10.87% 7.00% 4.68% 3.54% 2.93%

100%

11/04/2018 12:29:44

24 PANROTAS Brazilian Overview 2018/2019

FLIGHTS TO

EUROPE Total: 251 flights

74,254 seats

Brazilian Airports To/From Europe (Weekly) Flights

% Landings

Seats

Share

Sao Paulo - GRU

135

53.78%

41,218

55.51%

Rio de Janeiro - GIG

53

21.12%

15,627

21.05%

Fortaleza - FOR

13

5.18%

3,400

4.58%

Recife - REC

11

4.38%

3,099

4.17%

Salvador - SSA

10

3.98%

2,892

3.89%

Sao Paulo/Campinas - VCP

7

2.79%

1,918

2.58%

Belo Horizonte - CNF

6

2.39%

1,710

2.30%

Brasilia - BSB

6

2.39%

1,710

2.30%

Natal - NAT

4

1.59%

1,072

1.44%

Porto Alegre - POA

4

1.59%

1,072

Belem - BEL

2

0.80%

5,36

0.72%

TOTAL

251

100%

74.254

100%

Destination

1.44%

Source: PANROTAS - Marรงo/2018

Unaccounted values to avoid duplicity.

Pag 24 e 25 - Flights to Europe.indd 24

10/04/2018 17:42:50

PANROTAS Brazilian Overview 2018/2019

International Flights To/From Europe (Weekly) - March 2018 Airport

Flights

% Landings

Seats

Share

Lisbon

73

29.08%

20,150

27.14%

Madrid Paris Frankfurt Rome London Amsterdam Zurich

32 29 23 22 21 17 9

12.75% 11.55% 9.16% 8.76% 8.37% 6.77% 3.59%

10,016 9,271 8,143 5,899 6,244 5,065 3,010

13.49% 12.49% 10.97% 7.94% 8.41% 6.82% 4.05%

Milan

8

3.19%

1,839

2.48%

Barcelona Istambul

7 5

2.79% 1.99%

1,547 1,745

2.08% 2.35%

Porto

4

1.59%

1,072

1.44%

Munich

1

TOTAL

251

25

253

99.60%

74,254

99.66%

Airlines To/From Europe Airlines TAP - Portugal LATAM - Brazil/Chile Air France - France Alitalia - Italy KLM - Holland Lufthansa - Germany British Airways - England Air Europe - Spain IbĂŠria - Spain Swiss - Sweden AZUL - Brazil Turkish - Turkey Condor - Germany Edelweiss - Sweden Air China - China Meridiana - Italy

Flights 70 46 22 18 17 14 14 12 11 7 7 5 3 2 2 1

% Share 27.89% 18.33% 8.76% 7.17% 6.77% 5.58% 5.58% 4.78% 4.38% 2.79% 2.79% 1.99% 1.20% 0.80% 0.80% 0.40%

Seats 19,304 14,261 6,835 5,015 5,065 5,096 3,591 3,581 3,196 2,380 1,918 1,745 759 630 586 292

% Share 26.00% 19.21% 9.20% 6.75% 6.82% 6.86% 4.84% 4.82% 4.30% 3.21% 2.58% 2.35% 1.02% 0.85% 0.79% 0.39%

TOTAL

251

100%

74,254

100%

Pag 24 e 25 - Flights to Europe.indd 25

10/04/2018 17:42:52

26 PANROTAS Brazilian Overview 2018/2019

FLIGHTS TO

SOUTH AND CENTRAL AMERICA Brazilian Airports / South and Central America (Weekly)

Destination

Flights

% Landings

Seats

Share

Sao Paulo - GRU

411

55.39%

78,918

59.91%

Rio de Janeiro – GIG

154

12.85%

9,052

12.71%

Porto Alegre – POA

41

5.53%

5,850

4.44%

Florianopolis - FLN Belo Horizonte – CNF

30 21

4.04% 2.83%

5,160 3,556

3.92% 2.70%

Brasilia - BSB

14

1.89%

2,380

1.81%

Salvador - SSA

12

1.62%

2,012

1.53%

Recife - REC

11

1.48%

1,752

1.33%

Manaus – MAO

8

1.08%

878

0.67%

Sao Paulo – VCP

7

0.94%

350

0.27%

Foz do Iguaçu - IGU

5

0.67%

720

0.55%

Belem – BEL

5

0.67%

674

0.51%

Porto Seguro - BPS

4

0.54%

688

0.52%

Navegantes - NVT

4

0.54%

472

0.36%

Curitiba – CWB

4

0.54%

200

0.15%

Fortaleza - FOR

3

0.40%

428

0.32%

Campo Grande_ CGR

3

0.40%

150

0.11%

Cabo Frio - CFB

1

0.13%

118

0.09%

Aracaju - AJU

1

0.13%

178

0.14%

Joao Pessoa - JPA

1

0.13%

178

0.14%

Maceio - MCZ Maceio - MCZ TOTAL

1 1 742

0.13% 0.13%

178 178 131,726

0.14% 0.14% 100%

Pag 26 e 27 - Flights to Latin America.indd 26

100%

Total: 742 flights

131,726 seats

Source: PANROTAS Março/2018 Unaccounted values to avoid duplicity.

10/04/2018 17:48:34

PANROTAS Brazilian Overview 2018/2019

27

International Flights To/From South and Central America (Weekly) - March 2018 Continents

Flights

% Landings

Seats

Share

Buenos Aires - EZE

174

23.45%

33,926

25.75%

Santiago

120

16.17%

22,803

17.31%

Buenos Aires - AEP

111

14.96%

19,626

14.90%

Panama

80

10.78%

12,464

9.46%

Montevideo

50

6.74%

8,422

6.39%

Lima

47

6.33%

7,651

5.81%

Asuncion

45

6.06%

5,142

3.90%

Bogota

42

5.66%

9,406

7.14%

Cordoba

19

2.56%

3,384

2.57%

Rosario

13

1.75%

2,412

1.83%

Punta Cana

7

0.94%

1,178

0.89%

Mendoza

5

0.67%

824

0.63%

Caiena

5

0.67%

614

0.47%

Tucuman

3

0.40%

468

0.36%

Barcelona - Venezuela

3

0.40%

324

0.25%

Punta del Este

2

0.27%

312

0.24%

Paramaribo

1

0.13%

178

0.14%

Jujuy

1

0.13%

170

0.13%

TOTAL

742

100%

131,726

100%

Airlines To/From South and Central America Flights

% Landings

Seats

Share

LATAM - Brazil/Chile

259

34.91%

47,807

36.29%

GOL - Brazil

149

20.08%

26,522

20.13%

Aerolineas Argentinas

108

14.56%

17,398

13.21%

Copa - Panama

80

10.78%

12,464

9.46%

Avianca – Colombia

42

5.66%

8,540

6.48%

Azul - Brazil

30

4.04%

4,436

3.37%

Amaszonas - Bolivia

20

2.70%

1,000

0.76%

Avianca Brazil

17

2.29%

3,196

2.43%

Qatar Airways - Qatar

7

0.94%

2,884

2.19%

Emirates - UAE

7

0.94%

2,506

1.90%

Airlines

Boliviana - Bolivia

7

0.94%

1,176

0.89%

Turkish - Turkey

5

0.67%

1,745

1.32%

Ethiopian - Ethiopia

5

0.67%

1,350

1.02%

Surinam - Suriname

3

0.40%

378

0.29%

Avior - Venezuela

3

0.40%

324

0.25%

TOTAL

742

Pag 26 e 27 - Flights to Latin America.indd 27

100%

131.726

100%

10/04/2018 17:48:35

28 PANROTAS Brazilian Overview 2018/2019

FLIGHTS TO

AFRICA Total: 37 flights 8,925 seats Brazilian Airports To/From Africa (Weekly) Destination

Flights

% Landings

Seats

Sao Paulo - GRU

28

75.68%

7,110

Share 79.66%

Rio de Janeiro – GIG

3

8.11%

705

7.90%

Fortaleza - FOR

3

8.11%

555

6.22%

Recife - REC TOTAL

3

8.11%

555

6.22%

37

100%

8.925

100%

International Flights To/From Africa (Weekly) - March 2018 Airport Johannesburg

Flights 12

% Landings 32.43%

Seats 2,659

Share 29.79%

Addis Abeba

7

18.92%

1,890

21.18%

Casablanca Sal

7 6

18.92% 16.22%

1,801 1,110

20.18% 12.44%

Luanda

5

13.51%

1,465

16.41%

TOTAL

37

100%

8,925

100%

Airlines To/From Africa Airlines Flights 7 Ethiopian - Ethiopia 7 Royal Air Maroc - Marocco 7 South African - South Africa 6 TACV - Cape Verde 5 TAAG - Angola 5 LATAM - Brazil/Chile

TOTAL

Pag 28 e 29 - Flights to Africa and Asia.indd 28

37

% Share 18.92% 18.92% 18.92% 16.22% 13.51% 13.51%

100%

Seats 1,890 1,801 1,554 1,110 1,465 1,105

8,925

% Share 21.18% 20.18% 17.41% 12.44% 16.41% 12.38%

100%

Source: PANROTAS March/2018 Unaccounted values to avoid duplicity.

10/04/2018 17:54:30

PANROTAS Brazilian Overview 2018/2019

29

FLIGHTS TO

ASIA

Total: 31 flights 11,834 seats Brazilian Airports To/From Asia (Weekly) Flights

Destination Sao Paulo - GRU

24

Rio de Janeiro – GIG

7

TOTAL

% Landings

Seats

Share

77.42%

9,328

78.82%

22.58%

2,506

21.18%

100%

11,834

100%

31

International Flights To/From Asia (Weekly) - March 2018 Airport Dubai

Flights 19

% Landings 61.29%

Seats 7,719

Share 65.23%

Dahoa

7

22.58%

2,884

24.37%

Tel Aviv Beijing

3 2

9.68% 6.45%

645 586

5.45% 4.95%

TOTAL

31

100%

11.834

100%

Airlines To/From Asia Airlines Emirates Qatar LATAM Air China

TOTAL

Flights 19 7 3 2

31

% Share 61.29% 22.58% 9.68% 6.45%

100%

Seats 7,719 2,884 645 586

11,834

% Share 65.23% 24.37% 5.45% 4.95%

100%

Source: PANROTAS - March/2018

Unaccounted values to avoid duplicity.

Pag 28 e 29 - Flights to Africa and Asia.indd 29

10/04/2018 17:54:31

30 PANROTAS Brazilian Overview 2018/2019

DESTINATION REPRESENTATIVES

GLOBAL VISION ACCESS

Marketing and Communications in Tourism Partners: Gisele Abrahão (at left)

Specialties: Marketing , Events, MICE, Communication, PR, Social Media Major Customers: Monaco, Norway, Seychelles and Alitalia Offices in: São Paulo

Outstanding case studies: 1. Cerveja Principado 2. Guia LGBT Seychelles 3. 120% increase in Brazilians traveling to the Seychelles in 2017 4. 92% increase in Brazilians traveling to Norway in 2017 5. Launch of GVA’s virtual office – www.bureaumundo.com 6. GVA E-learning platform

Pag 30 a 32 - Representatives.indd 30

- Sites: www.globalvisionaccess.com www.bureaumundo.com - Social media: Instagram: @GlobalVisionAccess Facebook: /GlobalVisionAccess Twitter: @GVAcomunicacao - Contacts: + 55 11 2367-3170 GVA – contato@globalvisionaccess.com + 55 11 996273160 (Gisele) gisele@globalvisionaccess.com ABOUT BRAZIL This is an incredibly positive period for Brazil’s tourist industry. The segment is becoming much more professional and gaining maturity as Brazil’s deep crisis eases. We are also seeing lots of people actually getting involved in order to innovate and create new business opportunities for the industry. Additionally, Brazilians themselves are increasingly curious and engaged, and they are turning into great travelers in our beautiful world.

11/04/2018 12:47:29

PANROTAS Brazilian Overview 2018/2019

31

DESTINATION REPRESENTATIVES

IDEAS4BRAND Partners: Maria Camilla Alcorta (at right) e Marianna Alcorta Top executives: Maria Camilla Alcorta Specialties: Capacity-building and training initiatives, market relations, PR, event organization and market analyses Major Customers: Pegasus Bus (Orlando), and Carrani Tours (Italy).

Offices in: SĂŁo Paulo - Site: www.ideas4brand.com.br - Contact: contato@ideas4brand.com

ABOUT BRAZIL This year the prospect is for growth: we have perceived a positive reaction and increased demand for travel since last year.

Airlines are continuing to invest in larger aircraft, increasing frequency of flights, opening new hubs, and all this has generated greater competition and a larger offering of places to go, revitalizing all the segments of the tourism chain.

Brazilian travelers from outside the Rio-SĂŁo Paulo axis are enjoying better travel quality and gaining time because more and more airports are providing international flights.

Specialist tourism is thriving: examples are luxury trips, overseas weddings, LGBTQ, wellness (focusing on spas and the third age), ecotourism, sustainable travel, adventure tourism and content-rich travel—which is increasingly popular among millennials, as well as with other generations.

Passengers are increasingly seeking knowledgeable advisors, so that well-trained professionals and segment specialists will stand out in this new and important phase of Tourism.

Pag 30 a 32 - Representatives.indd 31

We are a marketing and PR company, dedicated to the tourist industry. We were founded in 2017. We organize events, trade missions, capacity-building initiatives, and strategies for positioning a brand, performing market research and analysis, fam tours, press releases and direct putting customers in direct touch with specific target audiences. We exploit our market intelligence to position tourism Brands within the target audiences they wish to reach, and use our expertise and experience of the market and vast network of contacts in the media and among influencers.

Outstanding case studies: Maria Camilla Alcorta has had experience with destination marketing, event organization and PR, and has worked for domestic and international clients for more than twenty years.

11/04/2018 12:47:31

32 PANROTAS Brazilian Overview 2018/2019

DESTINATION REPRESENTATIVES

INTERAMERICAN NETWORK Interamerican Network was founded in 1986 to meet the needs of international companies in positioning their brands and increasing their market share in Brazil. More than 30 years later, the company is welllocated throughout South America, in addition to its headquarters in Brazil and its office in Argentina. It remains dedicated to Tourism, and is a market leader as a “specialist” in providing solutions for destinations, airlines, hotel chains, airports, purchasing centers, theme parks, trade fairs, congresses and other tourist products. The company’s view is that the management of tourist brands goes far beyond Tourism itself—which is merely the tip of the iceberg—and involves innovation, creativity and integrated strategies.

Partners: Danielle Clouzet Roman and Ricardo Roman Jr Top executives: Brazil: Flavia Perin, Marina Vergueiro, Sandra Rey and Vera Achcar Argentina: Natalia Venturini Colombia: Aydee Suarez Chile: Marcela Yuric Specialties: Solutions in: marketing, PR, sales and digital for tourism-industry clients Top clients: - Anguilla Tourism Authority - Atlantis Paradise Island - Emirates Airline - IPW/US Travel Association - Las Vegas Convention and Visitors Autority - Loews Hotels and Resorts - NYC & Company - Simon Shopping Destinations - Vail Resorts - Visit Flanders - WTM Latin America Offices in: Brazil, Argentina, Chile and Colombia - Site: www.nteramericanetwork.com - Social media: Instagram: interamerican_network Facebook: @interamericanetwork Twitter: @interamericanet - Contact data: danielle@interamericanetwork.com ricardojr@interamericanetwork.com

Pag 30 a 32 - Representatives.indd 32

ABOUT BRAZIL The last two years have been difficult ones for Tourism in Brazil. The country has, however, just begun to overcome political instability, an economic crisis and investor insecurity. Our international clients have seen a return of Brazilian travelers, and this has been reflected in greater confidence, while Brazilians themselves have demonstrated a step change in their traveling habits. Frequent travelers are seeking new destinations and new experiences.

They may have been to New York five times, but a yoga class on a rooftop is a wholly new way of experiencing the city.

Aspirationally, the Middle East involves a new gaze: I believe we are still going to hear a lot about Lebanon and Iran.

Sports-themed journeys are also a major trend in numerous fields: incentive tourism, or for couples taking in the US Open, or parents and children going to watch the UEFA finals. There are music festivals like Tomorrowland in Belgium, Burning Man in Nevada, Opera Festivals in the Arena di Verona, Coachela in California, or even Rock in Rio: novelties in Brazilians’ traveling habits.

Bleisure is also winning over many fans, with executives taking the opportunity to relax a little and enjoy their destinations.

As to experience, bike tours around Europe are popular right now and are attracting more and more fans: they are another way to return to the same destination under a new guise.

The Caribbean is more sophisticated, however: the leading trend is to stay in private villas because of the enhanced privacy they offer. These days, luxury is not just about what money can buy but is also an experience that the trip can offer someone.

Outstanding case studies: 1. Las Vegas Culinary Exchange (“Intercâmbio Gastronômico”) with Bel Coelho 2 Vic and Cami Dubai Project 3. Australia in TV Globo’s Totalmente Demais telenovela 4. Launch of Emirates operations in São Paulo and maiden flight of Airbus A380 in South America for Emirates

6. Broadway Visit Brazil 7. Digital Influencers Project for Simon Shopping Destinations with Monica Salgado and Maria Eugenia 8. South American Advertising Campaign and Digital Marketing entitled “O Melhor do Caribe” (Best of the Caribbean) for St. Maarten and Anguilla St Maarten e Anguilla

10/04/2018 19:25:04

Sem tĂ­tulo-2 3

09/04/2018 18:27:11

34 PANROTAS Brazilian Overview 2018/2019

REPRESENTATIVES NORTH AMERICA CANADA

USA

VIA RAIL AND TOURISM WHISTLER (Vertebratta) Sheila Nassar (11) 9888-8879/8885 sheila@vertebratta.com betnas@vertebratta.com www.vertebratta.com

CALIFORNIA: SAN FRANCISCO Igor Romeu (SMI) 55 (11) 5058-4630 Igor.romeu@smi.net.br

TOURISM TORONTO (Vertebratta) Sheila Nassar (11) 9888-8879/8885 sheila@vertebratta.com betnas@vertebratta.com www.exploreocanada.com.br www.vertebratta.com

MEXICO

MEXICO TOURISM PROMOTION COUNCIL Diana Pomar 55 (11) 3088-2129 dlpomar@promotur.com.mx www.visitmexico.com MEXICO: GUANAJUATO Luciana Alonso (1 GMS) 55 (11) 99183-7604 luciana.alonso@1gms.com www.1gms.com MEXICO: RIVIERA NAYARIT AND PUERTO VALLARTA Enzo Avezum (ITOUR) 55 (11) 2306-5750 inffo@itour.com.br www.itour.com.br

Pag 34 e 41 - Representatives.indd 34

BRAND USA Lizandra Pajak and Ana Elisa Facchinato (Aviareps) 55 (11) 4862.0062 lpajak@aviareps.com / afacchinato@aviareps.com www.visiteosusa.com.br or www.aviareps.com

Monica Cooper (SMI) 55 4020-9749 www.sanfrancisco.travel/pt CALIFORNIA: VISIT CALIFORNIA Camila Anauate - Account director 55 (11) 3060-3117 camila.anauate@visitcalifornia.com.br www.visitcalifornia.com.br Flavia Silva - PR Manager 55 (11) 3060-3115 flavia.silva@visitcalifornia.com.br www.visitcalifornia.com.br Juliana Baraldi - Trade Manager 55 (11) 3060-3149 juliana.baraldi@visitcalifornia.com.br www.visitcalifornia.com.br Edelman Brasil - www.edelman.com.br FLORIDA: VISIT CENTRAL FLORIDA Juanita Ariza Gomez (TM Latin America) 55 (11) 95216-2622 jariza@tmlatinamerica.com visitcentralflorida.org

10/04/2018 19:28:11

PANROTAS Brazilian Overview 2018/2019

REPRESENTATIVES FLORIDA: DISCOVER THE PALM BEACHES João Gabriel Chagas (Aviareps) 55 (11) 4063-8897 jchagas@aviareps.com www.thepalmbeaches.com/português or www.aviareps.com FLORIDA: GREATER FORT LAUDERDALE Marina Barros (Doubleem) 55 (11) 3258-1269 www.sunny.org FLORIDA: GREATER MIAMI CONVENTION & VISITORS BUREAU Daniela Bergamini (Imaginadora) 55 (11) 3171-3899 danielabergamini@imaginadora.com.br www.miamiandbeaches.com FLORIDA: KENNEDY SPACE CENTER VISITOR COMPLEX Juanita Ariza Gomez (TM Latin America) 55 (11) 95216-2622 jariza@tmlatinamerica.com www.kennedyspacecenter.com FLORIDA: KISSIMMEE Luiz Moura Jr. (ITMS) 55 (11) 3566-3310 luiz.moura@itms.net.br www.itms.net.br FLORIDA: MADAME TUSSAUDS ORLANDO Claudia Lobo (Wolf Marketing) claudia@wolfmarketing.com.br 55 (11) 3159-0611 www.madametussauds.com/orlando/en www.wolfpropaganda.com.br FLORIDA: MERLIN ENTERTAINMENT ORLANDO Claudia Lobo (Wolf Marketing) claudia@wolfmarketing.com.br 55 (11) 3159-0611 www.merlinentertainments.Biz www.wolfpropaganda.com.br FLORIDA: NAPLES, MARCO ISLAND & EVERGLADES – PARADISE COAST João Gabriel Chagas (Aviareps) 55 (11) 4063-8903 jchagas@aviareps.com www.paradisecoast.com.br or www.aviareps.com

Pag 34 e 41 - Representatives.indd 35

35

FLORIDA: ORLANDO MAGIC / AMWAY CENTER – ORLANDO, FL/I-DRIVE 360 – ORLANDO, FL Claudia Lobo (Trade) claudia@wolfmarketing.com.br Neto Fernandes neto@wolfmarketing.com.br 55 (11) 3159-0611 www.nba.com/magic or www.wolfpropaganda.com.br FLORIDA: SEAWORLD PARKS & ENTERTAINMENT Maurício Alexandre (Imaginadora) 55 (11) 3171-3899 mauricio-seaworld@imaginadora.com.br www.seaworldparks.com.br or www.imaginadora.com.br FLORIDA: TAMPA BAY David Leslie Benveniste (CBS Marketing) 55 (11) 3898-0033 Leslie@cbsmarketing.com.br www.visittampabay.com FLORIDA: UNIVERSAL ORLANDO RESORT Gabriella Cavalheiro – Director, Business Development – LA 55 (11) 4550-6130 Gabriella.Cavalheiro@nbcuni.com Renato Gonçalves 55 (11) 4550-6134 renato.Goncalves@nbcuni.com www.universalorlando.com/Portuguese/ FLORIDA: VISIT FLORIDA Rafaela Gross Brown (Aviareps) 55 (11) 4063-3084 rbrown@aviareps.com www.visitflorida.com/portugues or www.aviareps.com FLORIDA: VISIT ORLANDO Jane Terra (J Terra Marketing) 55 (21) 2429-6226 55 (11) 2494-0322 jane.terra@terra.com.br VisitOrlando.com/trade FLORIDA: WALT DISNEY WORLD Luiz Araujo Junior Sales manager Brazil - Disney Destinations +1 (407) 566-5312 Luiz.a.araujo@disney.com www.disneyagentesdeviagens.com.br

10/04/2018 19:28:13

PANROTAS Brazilian Overview 2018/2019

36 REPRESENTATIVES

LAS VEGAS (LAS VEGAS CONVENTION AND VISITORS AUTHORITY, LVCVA) Ana Beatriz Di Pietro (Interamerican) abeatriz@visitlasvegas.com anabeatriz@interamericanetwork.com Nara Vasconcelos (Mice) nvasconcelos@visitlasvegas.com nara@interamericanetwork.com 55 (11) 3214-7500 www.visitlasvegas.com.br or www.interamericanetwork.com NEW YORK– NYC & COMPANY Dinah Policarpo (Interamerican Network) 55 (11) 3214-7500 dinah@interamericanetwork.com brazil-trade@nycgo.com www.nycgo.com NEW YORK – BROADWAY INBOUND, CIRCLE LINE, HUDSON’S AND MADISON SQUARE GARDEN Julienne Gananian (BEB) 55 (11) 94224-0409 julienne@beb.tur.br www.broadwaycollection.com/pt-br or nycl.com

Pag 34 e 41 - Representatives.indd 36

PORTLAND LUIZ MOURA (ITMS) 55 (11) 3566-3310 luiz.moura@itms.net.br www.itms.net.br TRAVEL SOUTH USA, GEORGIA AND NEW ORLEANS Jose Madeira (River Global) jmadeira@riverglobal.net Gisela Perez gperez@riverglobal.net 55 (11) 3051-9080 www.visitenovaorleans.com.br or www.riverglobal.net US TRAVEL ASSOCIATION/IPW Vera Achcar (Interamerican) 55 (11) 3214-7500 vera@interamericanetwork.com www.ustravel.org or www.ipw.com VISIT USA Jussara Haddad (U.S. Commercial Service, U.S. Embassy/Brazil) 55 (11) 3250-5074 jussara.haddad@trade.gov br.usembassy.gov/pt

10/04/2018 19:28:14

PANROTAS Brazilian Overview 2018/2019

37

REPRESENTATIVES EUROPE

AUSTRIA

GERMANY

BELGIUM

BERLIN Adriana Martins 55 (15) 3031-3050 visitberlin@berg.tur.br www.visitBerlin.de

Georg Kapus +34 91 542 58 32 55 (11) 3044-9944 georg.kapus@austria.info saopaulo@advantageaustria.org www.austria.info/br or www.advantageaustria.org/br

VISIT FLANDERS Nara Vasconcelos (Interamerican) 55 (11) 3214-7500 nara@interamericanetwork.com www.visitflanders.com

CZECH REPUBLIC Luiz Fernando Destro 55 (11) 3256-8288 destro@czechtourism.com www.czechtourism.com

FRANCE

Caroline Putnoki – South America Director caroline.putnoki@atout-france.fr Izabèle Pesinato - Adjunct Director izabele.pesinato@atout-france.fr

DZT (NATIONAL TOURISM) Margaret Grantham 55 (11) 5187-5168 margaret.grantham@germany.travel www.germany.travel

MUNICH, BAVIERA Giovanni S. Lenard 55 (11) 3061-0307 multireps@gmail.com www.muenchen.de/int/en or www.facebook.com/ Turismo.em.Munique

GREAT BRITAIN

Malcolm Griffiths (Director – Brazil) 55 (11) 3245-7655 malcolm.griffiths@visitbritain.org Priscila Moraes (Manager – Brazil, B2B and Marketing) 55 (11) 3245-7656 priscila.moraes@visitbritain.org trade.visitbritain.com

André Raunaud andre.raynaud@atout-france.fr Paula Vignola paula.vignola@atout-france.fr 55 (11) 3372-5500 br.france.fr

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PANROTAS Brazilian Overview 2018/2019

38 REPRESENTATIVES

HOLLAND/ NETHERLANDS Camila Anauate (Edelman Brazil) Senior Manager 55 (11) 3060-3117 camila.anauate@edelman.com

Nicole Nanci (Edelman Brazil) 55 (11) 3060-3114 nicole.nanci@edelman.com www.holland.com or www.edelman.com.br

ITALY

Fernanda Longobardo 55 (11) 2148-7261 saopaulo@enit.it www.enit.it

MONACO

Gisele Abrahão (GVA) 55 (11) 2367-3170 gisele@globalvisionaccess.com www.visitemonaco.com or www.facebook.com/visitmonaco

NORWAY

Gisele Abrahão (GVA) 55 (11) 2367-3170 gisele@globalvisionaccess.com www.visitenoruega.com or www.facebook.com/visitenoruega

PORTUGAL

Bernardo Cardoso 55 (11) 3084-1841 bernardo.cardoso@turismodeportugal.pt www.turismodeportugal.pt

SPAIN

TOUR SPAIN Juan Antônio Ruiz Morales 55 (11) 3704-2020/5 juanantonio.ruiz@tourspain.es Elvira Viedma elvira.viedma@tourspain.es Clara Irigoyen clara.irigoyen@tourspain.es Vanessa Yamamoto vanessa.yamamoto@tourspain.es José Adolfo Ramirez Guerrero jose.ramirez@tourspain.es www.spain.info CATALONIA/BARCELONA Joan Romero - Director Sudamérica 55 (11) 3053-0477 jromerosimo@gencat.cat www.act.cat or www.catalunya.com Facebook: catalunyaexperience.br

SWITZERLAND Christina Gläser 55 (11) 3149-3333 christina.glaeser@switzerland.com

Fernanda Maldonado 55 (11) 3149-3330 fernanda.maldonado@switzerland.com www.MySwitzerland.com

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10/04/2018 19:28:17

PANROTAS Brazilian Overview 2018/2019

39

REPRESENTATIVES ANGUILLA

SOUTH AND CENTRAL AMERICA

Nara Vasconcelos (Intermerican) nara@interamericanetwork.com 55 (11) 3214-5588 ivisitanguilla.com/

ARGENTINA

INPROTUR – NATIONAL INSTITUTE OF TOURISM PROMOTION INTERNATIONAL PROMOTION Natalia Pisoni (+54 11) 4850-1400 npisoni@argentina.travel www.argentina.travel BUENOS AIRES (OFFICIAL TOURISM) Marcela Cuesta (MC Marketing) 55 (11) 5247-2756 cuesta.marcela@gmail.com

ARUBA

Carlos Barbosa (Vitrine Global) 55 (11) 2768-2111 c.barbosa@aruba.com www.aruba.com

BAHAMAS

Juanita Ariza Gomez (TM Latin America) 55 (11) 95216-2622 jariza@tmlatinamerica.com tmlatinamerica.com

Pag 34 e 41 - Representatives.indd 39

CHILE

Daniela Bergamini (Imaginadora) 55 (11) 3171-3899 danielabergamini@imaginadora.com.br chile.travel/pt-br

COLOMBIA

Maria Catalina Galvis Garcia 55 (11) 3171-0165 mcgalvis@procolombia.co www.colombia.travel www.procolombia.co

CURAÇAO

Giselle Makinde (Double Task) 55 (11) 4612-1560 giselle.makinde@doubletask.com.br Janaína Araujo 55 (11) 2659-5559 jaraujo@curacao.com www.curacao.com/pt or doubletask.com.br/pt-br/

DOMINICAN REPUBLIC René Contreras 55 (11) 2189-2403 r.contreras@godominicanrepublic.com www.godominicanrepublic.com

10/04/2018 19:28:18

PANROTAS Brazilian Overview 2018/2019

40 REPRESENTATIVES

JAMAICA

ST. MAARTEN

PERU

ST. MARTIN

Luciana Alonso (1 GMS) 55 (11) 99183-7604 luciana.alonso@1gms.com www.1gms.com

Milagros Ochoa Koepke 55 (11) 5095-2627 mochoa@escritoriodoperu.com.br www.peru.travel

SANTA LÚCIA Enzo Avezum (ITOUR) 55 (11) 2306-5750 inffo@itour.com.br www.itour.com.br

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Danielle Roman 55 (11) 3214-7500 danielle@interamericanetwork.com www.vacationstmaarten.com

Fernanda Sarubbi (Cap-Amazon) 55 (11) 4508-8465 Fernanda.sarubbi@cap-amazon.com Wenna Guimarães Marketing1@cap-amazon.com cap-amazon.com/

TURKS & CAICOS Mauricio Vianna (Net Hospitality) 55 (11) 98470-1830 mauricio@nethospitality.com.br www.nethospitality.com.br

10/04/2018 19:28:20

PANROTAS Brazilian Overview 2018/2019

41

REPRESENTATIVES AFRICA SOUTH AFRICA Tati Isler (TI Comunicações) tati@ticomunicacoes.com

Diogo Caldeira (TI Comunicações) diogo@southafrica.tur.br 55 (11) 2506-6884 / 2506-6885 Marcelo Marques (South African Tourism) marcelo@southafrica.net 55 (11) 95478-2596 www.southafrica.net

SEYCHELLES

Gisele Abrahão (GVA) 55 (11) 2367-3170 gisele@globalvisionaccess.com www.visiteseychelles.com or www.facebook. com/visiteseychelles

ASIA HONG KONG

Marina Barros (Doubleem) 55 (11) 3159-0765 sao.paulo.consultant@hktdc.org www.hktdc.com

THAILAND

Jefferson Santos 55 (11) 2888-7173 brazil@capitalmarketing.com.br www.turismodatailandia.org

OCEANIA AUSTRALIA

Craig Bavinton 55 (11) 98162-1715 cbavinton@tourism.australia.com www.Australia.com

NEW ZEALAND Karem Basulto 55 (11) 3898-7424 karem.basulto@tnz.govt.nz www.traveltrade.newzealand.com www.newzealand.com.br

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42 PANROTAS Brazilian Overview 2018/2019

TOUR OPERATORS 55 DESTINOS (ALATUR JTB GROUP) 55 (11) 3469-0755 55destinos@55destinos.com www.55destinos.com ABREUTUR RONNIE CORREA (21) 2586-1840 rcorrea@abreutur.com.br www.abreutur.com.br BRAZTOA AGAXTUR ALDO LEONE FILHO (11) 3067-0900 angelica.farias@agaxtur.com.br www.agaxtur.com.br BRAZTOA AIT JORGE RODRIGUES (21) 3461-9134 jorge.rodrigues@aitoperadora.com.br www.aitoperadora.com.br BRAZTOA AMBIENTAL JOSÉ ZUQUIM (11) 3818-4600 glen@ambiental.tur.br www.ambiental.tur.br BRAZTOA BANCÓRBRAS CARLOS EDUARDO ALVES PEREIRA (61) 3314-7010 fernanda.rodrigues@bancorbras.com.br www.bancorbras.com.br BRAZTOA BRT OPERADORA PAULO FINGER (41) 3219-5400 paulo.finger@grupobrt.com.br www.brementur.com.br BRAZTOA

Pag 42 a 48 - Tour Operators and DMC.indd 42

BWT OPERADORA ADONAI FILHO (41) 3888-3488 adonaif@bwtoperadora.com.br www.bwtoperadora.com.br BRAZTOA CENTURY TRAVEL CELSO YAMASHITA (11) 3207-2644 marcel@centurytravel.com.br www.centurytravel.com.br BRAZTOA CI CELSO LUIZ GARCIA (11) 3677-3600 cgarcia@ci.com.br www.ci.com.br BRAZTOA COSTA CRUZEIROS RENÊ HERMANN (11) 2123-3655/ 3145-3655 dorivania.moraes@br.costa.it www.costacruzeiros.com.br BRAZTOA CT OPERADORA FABIANO TURINI DE CAMARGO (19) 3871-9999 gabriel@ctoperadora.com.br www.canadaturismo.com.br BRAZTOA CVC VIAGENS SYLVIO FERRAZ (11) 2123-2100 sylvio@cvccorp.com.br www.cvc.com.br BRAZTOA DECOLAR.COM (OTA B2C AND B2B) PAULO PADULA 55 (11) 3868-3252 paulo.padula@decolar.com press@despegar.com www.decolar.com

10/04/2018 18:15:29

PANROTAS Brazilian Overview 2018/2019

TOUR OPERATORS DEL BIANCO CLAUDIO DEL BIANCO (21) 2523-2630 delbianco@delbianco.com.br www.delbianco.com.br BRAZTOA DISCOVER CRUISES PABLO ZABALA (21) 3410-1062 pablo@discovercruises.com.br www.discovercruises.com.br BRAZTOA E-HTL AFONSO GOMES LOURO (11) 3138-5656 janaina.orsatti@e-htl.com.br www.e-htl.com.br BRAZTOA FLOT JOSÉ EDUARDO S. BARBOSA (11) 4504-4504/4530 flot@flot.com.br www.flot.com.br BRAZTOA FLYTOUR MMT VIAGENS MICHAEL BARKOCZY (11) 4503-1900/1908 michael@flytour.com.br www.flytour.com.br BRAZTOA FRANÇATUR ANTOINE GIRARD DE CHARBONNIÉRIES (21) 2102-2444 marketing@francatur.com.br www.francatur.com.br BRAZTOA HOTEL URBANO (OTA B2C) ANTÔNIO GOMES 55 (21) 97903-1375 antonio@hu.com.br www.hu.com.br INCOMUM FABIO CESAR FRASSETTO (48) 3211-5600 fabio@incomum.com www.incomum.com BRAZTOA

Pag 42 a 48 - Tour Operators and DMC.indd 43

43

HOTELBEDS (OTA B2B) ANDREA POMPILIO 55 (21) 3956-1415 ext 4 – (11) 3958-7962 a.pompilio@hotelbeds.com www.hotelbeds.com INTERCONTINENTAL EDSON RODRIGUES RUY (27) 2104-9700/9701 edson@intertour.com.br www.intertour.com.br BRAZTOA INTEREP CYNTHIA RODRIGUES (11) 3035-2811 rosana@interep.com.br www.interep.com.br BRAZTOA INTERPOINT HELOISA LEVY (11) 3087-9400 frederico@interpoint.com.br www.interpoint.com.br BRAZTOA JVS MANUEL NOGUEIRA (11) 4223-4223 manuel.nogueira@jvstour.com.br www.jvstour.com.br BRAZTOA KANGAROO TOURS ALICE ARABORI 55 (11) 3995-5170 info@kangaroo.com.br www.kangaroo.com.br KNOWHOW CAIUS COSTA (21) 2532-2066 info@knowhow.tur.br www.knowhow.tur.br BRAZTOA LATAM TRAVEL MARCELO DEZEM (11) 5582-9399/ 4103-9399 edilaine.oliveira@latam.com www.latamtravel.com BRAZTOA

10/04/2018 18:15:31

PANROTAS Brazilian Overview 2018/2019

44 TOUR OPERATORS

LITORAL VERDE MARCO MARRA (24) 2103-8288 marco.marra@litoralverde.com.br www.litoralverde.com.br BRAZTOA

NORWEGIAN CRUISE LINE (NCL) ESTELA RAMA FARINA (11) 3253-7203 info@ncl.com.br www.ncl.com.br BRAZTOA

RAIDHO ROBERTO HARO NEDELCIU (11) 3383-1200 atendimento@raidho.com.br www.raidho.com.br BRAZTOA

LUSANOVA TOURS MARCIO MENDES (11) 2879-6767 marcio@lusanova.com.br www.lusanova.com.br BRAZTOA

ORINTER TOUR & TRAVEL ANA MARIA BERTO (47) 3221-0100 anamaria@orinter.com.br www.orintertouroperator.com.br BRAZTOA

RCA RODOLPHO CARLOS GERSTNER (11) 3017-8700 rca@rcaturismo.com.br www.rcaturismo.com.br BRAZTOA

MERCATUR ABRAHÃO FINKELSTEIN (51) 3026-4411 mercatur@mercatur.com.br www.mercatur.com.br BRAZTOA

POLVANI TOURS GERARDO LANDULFO (11)3083-4411/ 3898-2646 polvani@polvani.com.br www.polvani.com.br BRAZTOA

SANCHAT TOUR JOSÉ ROBERTO DA SILVA (11) 3017-3140 amarildo@sanchattour.com.br www.sanchattour.com.br BRAZTOA

MGM OPERADORA ARNALDO LEVANDOWSKI (41) 2104-6400 mgm@mgmoperadora.com.br www.mgmoperadora.com.br BRAZTOA

POMPTUR SALOMÃO BARROS COSTA (11) 2144-0400 pomptur@pomptur.com.br www.pomptur.com.br BRAZTOA

SCHULTZ OPERADORA AROLDO SCHULTZ (41) 3303-6565 atendimento@sp.schultz.com.br www.schultz.com.br BRAZTOA

MSC CRUZEIROS ADRIAN URSILLI (11) 5053-5300 info@msccruzeiros.com.br www.msccruzeiros.com.br BRAZTOA

PRIME TOUR MARINA GOUVÊA DE SOUZA 55 (11) 3178-4760 primetour@primetour.com.br www.primetour.com.br

SNOW OPERADORA PAULO MEDINA (31) 3303-7600 oper@snowoperadora.com.br www.snowoperadora.com.br BRAZTOA

NEW AGE CARLA DAVIDOVICH (11) 3138-4888 / 0800-170677 newage@newage.tur.br www.newage.tur.br BRAZTOA NEW IT ALEXANDRE GURGEL DE ARAÚJO LIMA (21) 3077-0200 newit@newit.com.br www.newit.com.bt BRAZTOA NICE VIA APIA VIVIANE FERNANDES (21) 3982-2787/2788/2789 fabio@niceviapia.com.br www.niceviaapia.com.br BRAZTOA

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PRINCESS TRAVEL (ÁSIA TOTAL) JEFFERSON ANDRE DOS SANTOS (11) 3388-5288 carla@asiatotal.com.br www.princesstravel.com.br BRAZTOA QUEENSBERRY RICHARD MARTIN JENSEN (11) 3217-7100 fernanda@queensberry.com.br www.queensberry.com.br BRAZTOA R11 TRAVEL RICARDO AMARAL (11) 3090-7200 bbenevenuto@r11travel.com.br www.r11travel.com.br BRAZTOA

SOCALTUR MAICA FERONATO (51) 3584-1900 socaltur@socaltur.com.br www.socaltur.com.br BRAZTOA STB JOSÉ CARLOS HAUER SANTOS JUNIOR (11) 3038-1508/1500 info@stb.com.br www.stb.com.br BRAZTOA STELLA BARROS RENATA FRANCO (11) 2166-2250/ 3135-0350 renata.franco@stellabarros.com.br www.stellabarrros.com.br BRAZTOA

10/04/2018 18:15:32

PANROTAS Brazilian Overview 2018/2019

TOUR OPERATORS TBO HOLIDAYS SUELI MURUCI 55 (11) 3181-4873 sueli@tboholidays.com www.tboholidays.com TRADE TOURS MAGDA NASSAR (11) 3257-9788 trade@tradetours.com.br www.tradetours.com.br BRAZTOA TPI (JTB GROUP) OSWALDO FREITAS 55 (11) 3151-3161 ofreitas@tpi-global.com www.tpi-global.com.br TRANSEUROPA JULIANA VASQUES ROCHA (21) 2224-2297 E-MAIL: transeuropa@transeuropa. com.br www.transeuropaviagem.com.br BRAZTOA TRANSMUNDI MIGUEL RODRIGUES DE ANDRADE (21) 2262-6262 contato@transmundi.com.br www.transmundi.com.br BRAZTOA TREND VIAGENS MARCUS CAMPOS (11) 3123-8555 diretoria.comercial@ trendoperadora.com.br www.trendoperadora.com.br BRAZTOA TRIP 4 U GABRIELA BATISTA KIMUS FRIZZO (21) 3449-3545 lazer@trip4u.com.br www.trip4u.com.br BRAZTOA

45

TT OPERADORA PABLO ENRIQUE BERNHARD (11) 5094-9494 ttoperadora@lufthansacc.com.br www.lufthansacc.com.br BRAZTOA TURNET RENATO CARONE (11) 3257-3111 info@turnet.com.br www.turnet.com.br BRAZTOA VIAGENS MASTER FERNANDO MEIRA RIBEIRO DIAS (31) 3505-3655 vendas.mg@viagensmaster.com.br www.viagensmaster.com.br BRAZTOA VIAJANET (OTA B2C) BOB ROSSATO (11) 98187-8047 bob@viajanet.com.br www.viajanet.com.br VISUAL AFONSO GOMES LOURO (11) 3235-2000 visual@visualturismo.com.br www.visualturismo.com.br BRAZTOA VOETUR CARLOS ALBERTO DE SÁ (61) 2106-6300 humberto@voetur.com.br www.voeturoperadora.com.br BRAZTOA WEST CENTRAL EDUARDO MUNHOES (65) 3027-0800 geduardo@westcentral.com.br www.westoperadora.com.br BRAZTOA

TRISTAR JOSÉ FERNANDO CONRADO MARGONI (11) 3016-1411 tristar@tristarturismo.com.br www.tristarturismo.com.br BRAZTOA

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46 PANROTAS Brazilian Overview 2018/2019

DMC REPRESENTATIVES AVANT GARDE SIDNEY ALONSO 55 (11) 3569-0857 salonso@agbrands.com.br www.agbrands.com.br BIG BUS – GLOBAL Claudia Lobo (Trade) 55 (11) 3159-0611 claudia@wolfpropaganda.com.br www.bigbustours.com/or www.wolfpropaganda.com.br IDEAS4BRAND Maria Camilla Alcorta mariacamilla@ideas4brand.com 55 (11) 99663-2884 Ingrid Facchinette (Ideas 4 Brands) ingrid@ideas4brand.com 55 (11) 97088-9115 MARKETING COLLECTION 55 (11) 96899-4875 lara@mktcollection.com 55 (11) 98138-3418 lala@mktcollection.com 55 (11) 98173-8153 daniela@mktcollection.com www.mktcollection.com

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MONDO TRAVEL MARKETING WALTER SOARES 55 (11) 99457-5519 wsoares@mondobr.com www.mondobr.com (Partnership with We World Experts www.weworldexperts.com) THE COLLECTION DESTINATIONS ELIANE TAUNAY 55 (11) 99487-7397 info@thecollectiondestinations.com www.thecollectiondestinations.com TOP DMC ANGELA BARROS 55 (21) 99619-3354 (11) 99130-7307 angela@topdmc.tur.br www.topdmc.tur.br UNIQUE TRAVEL COLLECTION CAROLINA MOKSHIN 55 (11) 95778-7862 info@utc-tur.br www.uniquetravelcollection.com

10/04/2018 18:15:32

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09/04/2018 18:27:40

48 PANROTAS Brazilian Overview 2018/2019

BRAZTOA TOUR OPERATORS PRODUCTION 2017 *

* Brazilian Tour Operators Association

62 TOUR OPERATORS TOTAL SALES: US$ 3.7 BILLION + 8% (comparing to 2016)

INTERNATIONAL: US$ 1.42 BILLION Largest amount in the last 4 years Projection to 2018: + 10% NUMBER OF PASSENGERS: 5.52 MILLION + 7,8% Still below the 6 million figure of 2014 DOMESTIC: 4.32 MILLION (+4%) INTERNATIONAL PASSENGERS: 1.2 MILLION (+26%)

MAIN DESTINATIONS Passengers Europe South America North America Caribbean and Central America Asia, Africa and Oceania

Receipts

345,000 311,000

US$ 506 million US$ 225 million

273,000

US$ 409 million

229,000

US$ 203 million

47,000

US$ 76 million

MOST POPULAR TRIPS: PACKAGE (AIR + LAND): 57%

PAYMENT: OVER 5 INSTALLMENTS: 62%

ONLY LAND: 19%

PROMPT PAYMET: 23%

CRUISES: 13%

UP TO 4 INSTALLMENTS: 14%

ONLY AIR: 10%

AVERAGE INTERNATIONAL COST PER PASSENGER: US$ 1,180 (was US$ 1,260 in 2016)

OTHERS: 1%

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10/04/2018 19:29:46

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10/04/2018 19:30:46

50 PANROTAS Brazilian Overview 2018/2019

CALENDAR OF EVENTS VISIT USA SAO PAULO 2018 April 6 Sao Paulo VISIT USA RIO DE JANEIRO April 9 Rio de Janeiro VISIT USA CURITIBA April 12 Curitiba – Parana EXPO AVIESP 2018 (TRADE) April 12-13 Campinas – Sao Paulo NEXT CURITIBA April 17 PANROTAS event for local travel agents Curitiba – Parana NEXT RIO DE JANEIRO April 25 PANROTAS event for local travel agentes Rio de Janeiro ENCONTRO ANCORADOURO (TRADE) May 3-6 Atibaia – Sao Paulo ILTM LATIN AMERICA (LUXURY TRAVEL TRADE SHOW) May 8-11 Sao Paulo CONOTEL (BRAZILIAN CONGRESS FOR HOTELS) May 16-18 Fortaleza – Ceara BNT MERCOSUL May 25-26 Santa Catarina

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NEXT GOIANIA May 15 PANROTAS Event for local travel agents Goiânia – Goias NEXT CAMPINAS June 5 PANROTAS Event for local travel agents Campinas – Sao Paulo FESTIVAL DE TURISMO DAS CATARATAS (TRADE) June 20-22 Foz do Iguaçu - Parana FIFA WORLD CUP June/July Russia NEXT BELO HORIZONTE July 24 PANROTAS Event for local travel agents Belo Horizonte – Minas Gerais AVIRRP (TRADE) August 3-4 Ribeirão Preto – São Paulo NEXT RECIFE August 15 PANROTAS Event for local travel agents Recife – Pernambuco NEXT FORTALEZA August 17 PANROTAS Event for local travel agents Fortaleza – Ceara EXPERIÊNCIA LGBTRAVEL (EVENT FOR THE LGBT COMMUNITY AND TRAVEL TRADE, ORGANIZED BY BRAZTOA AND PANROTAS) August 21 Sao Paulo

10/04/2018 19:33:51

PANROTAS Brazilian Overview 2018/2019

HIPER FEIRÃO DE VIAGENS FLYTOUR (TRADE AND CONSUMERS) 30 August - 2 September Santos – Sao Paulo HIPER FEIRÃO DE VIAGENS FLYTOUR (CONSUMERS) September 14-16 Campinas – Sao Paulo EQUIPOTEL (HOTEL TRADE) September 18-21 Sao Paulo ABAV EXPO AND ENCONTRO BRAZTOA (TRADE) September 26-28 Sao Paulo FESTIVAL JPA (TRADE) October 19-20 Joao Pessoa – Paraíba FESTURIS GRAMADO (TRADE) November 8-11 LACTE 2019 (BUSINESS TRAVEL) February Sao Paulo

2018

MAIN HOLIDAYS IN BRAZIL

MAY 31 Corpus Christi (religious holiday, date changes every year) JULY 9 State holiday in São Paulo SEPTEMBER 7 Brazil’s Independence Day OCTOBER 12 N. S. Aparecida (religious holiday) – this week is also known for a school’ holiday, when kids and teens travel like in a spring break NOVEMBER 2 Memorial Day NOVEMBER 15 Republic Proclamation day NOVEMBER 20 Regional holidays in several cities (Dia da Consciência Negra), honoring the black culture/heritage DECEMBER 25 Christmas Eve

CVC CORP NATIONAL CONVENTION February TBD

2019

ENCONTRO COMERCIAL BRAZTOA SAO PAULO March Sao Paulo

JANUARY 20 Rio de Janeiro local holiday

FORUM PANROTAS 2019 19-20 March PANROTAS annual forum for Tourism leaderships Sao Paulo

MARCH 05/06 Carnival (date changes every year)

ENCONTRO BRAZTOA RIO DE JANEIRO March Rio de Janeiro WTM LATIN AMERICA 2019 April 2-4 Sao Paulo

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51

JANUARY 1ST New Year’s Eve

JANUARY 25 São Paulo local holiday

APRIL 19 Good Friday (date changes every year) APRIL 21 Tiradentes (national holiday) MAY 1ST Labor day

10/04/2018 19:33:53

52 PANROTAS Brazilian Overview 2018/2019

BRAZILIAN TOURISM INDUSTRY MAIN ASSOCIATIONS ABAV Brazilian Association of Travel Agencies www.abav.com.br ABIH Brazilian Association of the Hotel Industry www.abih.com.br ABR-RESORTS BRASIL Brazilian Association of Resorts www.abr-resortsbrasil.com.br ABRACORP Brazilian Association of Corporate Travel Agencies (TMCs) www.abracorp.org.br AIRTKT Air Ticket Consolidators www.airtkt.com.br ALAGEV Latin American Association of Corporate Travel Managers www.alagev.org AVIESP Association of Independent Travel Agencies of the Interior of São Paulo State www.aviesp.com.br AVIRRP Association of Travel Agencies of Ribeirão Preto and Region www.avirrp.com.br

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BELTA Brazilian Educational and Language Travel Association www.belta.com.br BITO Brazilian Incoming Travel Organization www.bito.com.br BRAZTOA Brazilian Tour Operators Association www.braztoa.com.br CLIA ABREMAR BRASIL Cruise Lines International Association www.abremar.com.br CNC National Confederation of Commerce of Goods, Services and Tourism www.cnc.com.br FBHA Brazilian Federation of Hotels and Gastronomy www.fbha.com.br FOHB Forum of Brazil Hotels Operators www.fohb.com.br LGBT CHAMBER OF COMMERCE www.camaralgbt.com.br UNEDESTINOS National Union of CVBs and Destinations Entities www.unedestinos.com.br

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54 PANROTAS Brazilian Overview 2018/2019

PANROTAS

BUILDING BRAZILIAN TOURISM IN PARTNERSHIP WITH THE INDUSTRY Founded in 1974 as a technical information provider to travel agents, PANROTAS grew side by side with the Travel and Tourism industry and now works for it comprehensively, with market intelligence and customized solutions. In 2017, we launched a new portal, a new weekly magazine and new products and tools such as Next Voices, our Training Central, Live transmissions via social media, webTV programs and new events, such as LGBTRAVEL Experience, in partnership with Braztoa.

“Technology, over time, is increasingly changing the way of selling and buying trips. And in these 44 years of existence, we never lost our main mission as media vehicle, which is to provide the reader with more relevant content, in the most modern channels and in the shortest time possible”, says Guillermo Alcorta, PANROTAS president. “It is important to remember that PANROTAS as a journalistic company, must be ahead of the content and advertising trends, and offer the most modern in communication solution, and we always innovate in formats and strategies to deliver the customer message more effectively” adds Zé Guilherme.

OUR PRODUCTS

See below the Google Trends chart that shows the relevance of PORTAL PANROTAS to the industry, comparing it with other medias in the sector. The Portal PANROTAS has an average of 16,000 visitors daily and almost 4 million page views every month.

In April 2018, we launched a new portal, with a modern design and more friendly access. Our home has more news, more exposure for news, banners and sponsored content, and also a design that allows the viewers to chose what they want

GOOGLE TRENDS/COMPARISON

May/2017

April/2018 PANROTAS

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Mercado e Eventos

Brasilturis

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PANROTAS Brazilian Overview 2018/2019

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PORTAL PANROTAS + 16,000 UNIQUE VISITORS/DAY 4 MILLION PAGEVIEWS/ MONTH to read more easily and to have an overview of what is happening in our industry.

Videos, blogs and new sections, along with a new search too and a digital newsstand, also are displayed in the new PANROTAS Portal.

Another differential is the PANROTAS CORPORATIVO, the only portal entirely designed for the travel corporate market, with content to travel managers, corporate agencies, and corporate traveler. It is about to complete its second year and it has over 2,500 UNIQUE VISITORS A DAY.

ALSO AT PORTAL PANROTAS Next Voices

Short videos with professionals from all segments sharing their experiences with our viewers.

Trocando ideia

Live transmissions via Facebook, with interaction with travel professionals

Sponsored content

News, e-books and special articles to educate, inspire and help travel agents in their daily work

71

10

1

AVERAGE

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PANROTAS Mercado e Eventos Brasilturis

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56 PANROTAS Brazilian Overview 2018/2019

PANROTAS WEEKLY MAGAZINE

+ 5,000 COPIES NATIONWIDE

PANROTAS Newspaper is now a weekly magazine. The only weekly publication for travel trade in Brazil. DISTRIBUTED NATIONWIDE, for travel agents and all segments in the industry.

Special editions and supplements may be distributed with the magazine (see examples above ).

PANROTAS FORUM Data from Forum PANROTAS (see below) also show how decision makers see in PANROTAS credibility and partnership: most of the participants are executives and decision makers and have participated in other editions of the forum.

29% 71% Others Decision makers

FORUM PANROTAS 2019 WILL BE HELD IN SAO PAULO, MARCH 19-20

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NEXT PANROTAS Next events are part of the Tourism industry calendar. Designed and organized to take inspired (and leveraged) knowledge in the Fórum PANROTAS for moments of debate, practical and objective talks throughout the Country, this year’s Next will visit seven cities.

PANROTAS SOCIAL MEDIA Facebook: 65,700 likes

Instagram:

11,000 followers

Twitter:

17,000 followers

OUR PARTNERSHIPS Ladevi, an Argentinian publisher based in Buenos Aires and with office all over Latin America, is one of the oldest and most solid partners of PANROTAS. “We are more and more aligned to produce content to travel agents and Tourism professionals in Latin America. We produce and distribute in Brazil and they do that in their region, and it has been a great exchange”, explains PANROTAS CEO, José Guilherme Alcorta.

This partnership is extended to the United States, where

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the well-known Adrian Bertini is part of the sales team of Ladevi and PANROTAS, working with American customers that was to have a more accurate and customized promotion in Brazil and Latin America. Adrian is working with Helene Chalvire, Miami executive, and is also part of the projects we have with Ladevi. With the expertise of the Latin view, something that the United States customers look for, we add intelligence when it comes to customize projects to foreign brands.

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58 PANROTAS Brazilian Overview 2018/2019

TALK TO US Guillermo Alcorta

President (guillermo@panrotas.com.br)

JosĂŠ Guilherme Alcorta

CEO (guilherme@panrotas.com.br) Strategy, mission and our vision of the future

Helene Chalvire e Adrian Bertini

USA (helene@panrotas.com.br, adrian@ladevi.com) Projects and partnerships in the U.S. market

Artur Luiz Andrade

editor in chief and chief communication officer (artur@panrotas.com.br) Content, special projects and partnerships

Heloisa Prass

chief events officer (heloisa@panrotas.com.br) Everything about events

www.panrotas.com.br and pancorp.com.br

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