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PANROTAS BRAZILIAN OVERVIEW 2021/2022
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PANROTAS BRAZILIAN OVERVIEW 2021/2022
EDITORIAL
BUSCANDO NOVAS DIREÇÕES O Brazilian Overview é uma das mais antigas publicações da PANROTAS. Nasceu nos anos 1980, para apresentar o Turismo brasileiro ao mercado americano, especialmente durante a realização do Pow Wow, hoje IPW, principal feira B2B de viagens dos Estados Unidos para compradores internacionais. A publicação trazia um raio-X do trade, com lista de empresas, principais veículos de comunicação, mapas de rotas aéreas internacionais e, entre outros dados oficiais, uma análise da economia do País. A publicação virou referência no evento, sendo aguardada por muitos para fazerem seu planejamento de ações com o Brasil, e aos poucos ganhou outras feiras internacionais. Um pouco antes da pandemia, o Brazilian Overview, que tem suas versões digitalizadas no Portal PANROTAS, gerou um filho, o BOM Report – Brazilian Overview Monthly Report. Produzido pela PANROTAS e pela FecomercioSP, o BOM Report traz todos os meses a análise econômica do País e as principais notícias e tendências do Turismo brasileiro. Com versões em inglês e português, o BOM Report é distribuído para um mailing internacional e também para os assinantes das newsletters da PANROTAS e da FecomercioSP. Objetivo, analítico e gratuito, o BOM Rreport também foi sucesso imediato e um bom canal de comunicação da PANROTAS com o trade internacional. Em 2020, devido à pandemia de covid-19, o IPW não ocorreu e também não tivemos o Brazilian Overview anual. Afinal, as estatísticas viraram pó, as empresas estavam paralisadas, o Turismo em pânico e no modo espera. Mas o BOM Report continuou sendo produzido, atualizando o mercado sobre a evolução do trade durante a pandemia em seus piores momentos.
PANROTAS BRAZILIAN OVERVIEW 2021/2022
Chegamos a 2021 e o IPW ocorre em Las Vegas, menor e repleto de protocolos, mas mesmo assim conseguindo reunir mais de 750 compradores internacionais. O evento também marca o retorno do Brazilian Overview, também em edição compacta e com dados diferentes. No lugar do ranking de maiores empresas e do mapa de voos internacionais (que voltam a cada semana) estamos trazendo um resumo das principais pesquisas de mercado mostrando que o brasileiro está pronto para viajar ao Exterior. Cabe aos destinos padronizarem regras e exigências, para que viajar não se torne uma equação de matemática. Aceitar as vacinas reconhecidas pela Organização Mundial da Saúde (OMS) e ter um consenso sobre testes e quarentenas são passos fundamentais e que facilitarão o fluxo internacional na retomada. Neste Brazilian Overview 2021, em inglês, e que estamos distribuindo esta semana para todos os assinantes da Revista PANROTAS, também trazemos a análise econômica do País, os números do WTTC, estudos da TRVL LAB, Matcher, Braztoa, Despegar/Decolar, American Airlines e GRU Airport, listas de operadores associados Braztoa e de representantes de destinos internacionais no Brasil, além de outros dados que vão ajudar a entender o nosso mercado nesse momento. Queremos viajar e já podemos para diversos países. Mas os processos e exigências precisam ser mais homogêneos e as regras mais simples. Estamos avançados na vacinação e todas as nossas vacinas são reconhecidas pela OMS. O Brazilian Overview 2021 é uma prova de que estamos prontos. Com certeza em 2022 já teremos uma malha aérea internacionais mais robusta e números mais consistentes de nossa indústria. Os voos domésticos já chegarão a 100% do pré-pandemia nos próximos meses. Uma recuperação surpreendente. Se os países se unirem, o internacional pode acelerar seu retorno. Para receber e acompanhar o BOM Report mensalmente, esse é o link. Boa leitura e que em 2022 essa publicação esteja repleta de números positivos e em crescimento. Artur Luiz Andrade Editor-chefe e Chief Communication Officer da PANROTAS artur@panrotas.com.br
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PANROTAS BRAZILIAN OVERVIEW 2021/2022
PANROTAS BRAZILIAN OVERVIEW 2020/2021
INDEX
BRAZILIAN OVERVIEW 2021/2020
7 Brazil’s Tourism Profile by WTTC 10 Brazil’s economy – 12 biggest in the world 11 Brazil’s GDP compared to other Latin America countries 12 Brazil’s official information 16 Distances from Brazil to other countries – by air 18 Internet penetration in Brazil 19 Brazilians over 50 20 Flights to/from Brazil 24 Researches show the trends for the Brazilian travelers 25 Trending niches in the post-pandemic 26 What could slow down international travel rebound 27 TRVL LAB ELO August 2021 insights on the traveler intentions after vaccination 28 Preferred destinations in the US 30 Matcher brings more data from an exclusive opinion research 32 Decolar/Despegar rankings of Top Destinations (in travel search) 35 Luxury travel in Brazil 36 Tour operators – Braztoa 45 International destinations with representatives in Brazil 52 Main events in Brazil 53 Main holidays in Brazil 54 How PANROTAS can help you in Brazil: events, portal, publications, special projects th
and marketing tools
58 Talk to us – PANROTAS team contacts
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BRAZIL’S TOURISM BRAZIL
2021 Annual Research: Key Highlights1
PROFILE ACCORDING TO
Global Data
Total Travel & Tourism jobs:
Total GDP contribution: 2019
2020
5.5%
10.4%
USD 4,671 BN
USD 9,170 BN
Total Travel & Tourism GDP change in 2020:
-49.1%
=USD -4,498 BN
Global Economy GDP change:
2019
2020
334 MN
272 MN
= 1 in 10 jobs
=1 in 11 jobs
Change in Jobs in 20202
1 in 4 net new jobs were created by Travel & Tourism during 2014-2019
-61.6
MN
-18.5%
-3.7%
Brazil Key Data 2020
2019
Total contribution of Travel & Tourism to GDP:
7.7%
of Total Economy
Total T&T GDP = BRL596.9BN (USD115.7BN)
5.5%
of Total Economy
Total T&T GDP = BRL402.4BN (USD78.0BN)
Total contribution of Travel & Tourism to Employment:
7,643.8
Jobs (000s) (8.2 % of total employment)
6,189.7
Jobs (000s) (7.2 % of total employment)
International:
24.7
BN
Domestic:
390.5
BRL Visitor spend (USD 75.7BN)
15.1
BRL
Visitor spend 2.3% of total exports (USD4.8BN)
BN
Change in Travel & Tourism GDP vs -3.4% real economy GDP change
2
Change in jobs :
-19.0% -1,454.1 (000s)
Change in international visitor spend:
Visitor Impact BRL
-32.6%
BN
Visitor spend 1.2% of total exports (USD2.9BN)
251.5
BRL BN Visitor spend (USD 48.8BN)
-39.1% -USD 1.9 BN
Change in domestic visitor spend:
-35.6%
-USD 27.0 BN
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Brazil Sector Characteristics Domestic vs International Spending:
Domestic Spending: USD 75.7BN (94%) International Spending: USD 4.8BN (6%)
2019
2020
Domestic Spending: USD 48.8BN (94%) International Spending: USD 2.9BN (6%)
Leisure vs Business Spending: Leisure Spending:
2020
USD 71.3BN (89%)
2019
Business Spending: USD 6.0BN (12%)
Business Spending: USD 9.2BN (11%)
3
Leisure Spending: USD 45.7BN (88%)
3
Inbound Arrivals :
Outbound Departures :
2019
2020
2019
1. Argentina 31%
1. Argentina 33%
1. United States 18%
1. Argentina 15%
2. United States 9%
2. Paraguay 9%
2. Argentina 11%
2. United States 14%
3. Paraguay 6%
3. United States 8%
3. Portugal 11%
3. France 10%
4. Chile 6%
4. Uruguay 6%
4. France 8%
4. Italy 8%
5. Uruguay 6%
5. Chile 6%
5. Italy 5%
5. Portugal 8%
Rest of world 42%
Rest of world 39%
Rest of world 46%
Rest of world 46%
2020
1. All values are in constant 2020 prices & exchange rates. As reported in March 2021 2. Where the country or region has implemented job support schemes and supported jobs are still recorded as employment by national statistical authorities, job losses exclude those supported jobs (where known) 3. Source: Oxford Economics, national sources and UNWTO
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BRAZIL IS THE
12TH GLOBAL ECONOMY
US$ 1.434 TRILLION (or R$ 7.4 trillion) in 2020. 2020 GDP fall: 4.1% Projection for 2021: +5% (ACCORDING TO IMF) Brazil’s GDP was
ECONOMIC PERFORMANCE
4.6% Projection for 2021: 5.25% Unemployment rate: 13.5% Projection for 2021: 14.6% Interest rate: 2.0% Projection for 2021: 6.5% Inflation 2020:
Exchange rate average 2020 ± R$ 5.15 to US$ 1 Projection for 2021:
+R$ 5.12
78.5 (was 82.4 one year before - 2019) Family expenditures projection for 2021: +2.7% Services growth projection for 2021: +4.6% Consumer confidence (dec/20):
Sources: BCB, CNI, FGV, IBGE, IMF, Ipea
PANROTAS BRAZILIAN OVERVIEW 2021/2022
LARGEST GDP IN LATIN AMERICA INTERNATIONAL ARRIVALS (IN MILLIONS) 2019
COUNTRY
GDP/2020 (IN US$ BILLION)
Brazil
1,434.08
212,559,417
6.35
Mexico
1,076.16
126, 014,024
45.02
Argentina
893.00
45,376,763
7.4
Colombia
271.46
51,333,310
4.15
Chile
252.76
19,212,361
4.52
Peru
203.77
32,971,854
4.38
Ecuador
96.67
17,643,054
2.11
Cuba
93.90
11,326,616
N/A
Venezuela
47.26
28,435,940
N/A
Dominican Rep.
78.73
10,847,910
6.45
Guatemala
77.07
17,915,568
1.75
Panama
52.94
4,314,767
1.75
Uruguay
55.71
3,473,730
3.06
Costa Rica
61.45
5,094,118
3.14
Paraguay
93.42
7,132,538
1.22
El Salvador
24.61
6,486,205
1.77
Brazil’s GDP is more than 5 times larger than Chile’s, more than 5 times larger than Colombia’s and more than 7 times larger than Peru's.
POPULATION IN 2020*
Source: The World Bank, UN and UNWTO.
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12 PANROTAS BRAZILIAN OVERVIEW 2021/2022
BRAZIL OFFICIAL INFORMATION OFFICIAL NAME: Federative Republic of Brazil GOVERNMENT SYSTEM: Federal Presidential Republic PRESIDENT: Jair Bolsonaro CAPITAL: Brasília LANGUAGE: Portuguese (when possible, have your promotional material and website in Portuguese) LOCATION: South America AREA: 8.516 million km² - 3.288 million mi² POPULATION: 213 million CITIES: 5,570 DIVISION: Brazil is divided into five regions with 26 states plus the Federal District MAJOR CITIES: São Paulo, Rio de Janeiro, Porto Alegre, Belo Horizonte, Fortaleza, Recife, Salvador, Curitiba, Florianópolis, Manaus and Brasília OFFICIAL TIME ZONE: GMT-3 INTERNET TERMINOLOGY: .br INTERNATIONAL DIALING CODE: +55 LIFE EXPECTANCY: 76 years OFFICIAL WEBSITE: www.brasil.gov.br and www.turismo.gov.br (for Tourism) MINISTER OF TOURISM: Gilson Machado
PANROTAS BRAZILIAN OVERVIEW 2021/2022
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LARGEST CITIES IN BRAZIL (POPULATION IN MILLION)
ESTIMATE OF THE BRAZILIAN POPULATION BY REGION - JUL/2021 (IN MILLION) North Region
18,906,962
Northeast Region
57,667,842
Southeast Region
89,632,912
South Region
30,402,587
Midwest Region
16,707,336
1
São Paulo
12,396,372
2
Rio de Janeiro
6,775,561
3
Brasília
3,094,325
4
Salvador
2,900,319
5
Fortaleza
2,703,391
6
Belo Horizonte
2,530,701
7
Manaus
2,255,903
8
Curitiba
1,963,726
9
Recife
1,661,017
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Goiânia
1,555,626
PANROTAS BRAZILIAN OVERVIEW 2021/2022
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DISTANCES FROM BRAZIL
Li Fli sbon gh t ti Sa me o P : 9 au h3 lo 0
Li Fli sbon gh t ti Sa me o P : 9 au h3 lo 0
Lis Flig bon ht t For ime tale : 7h za
lo au o P 30 Sa : 7h i - ime iam t t M ligh F
erica North America From Kilometers Miles From Kilometers To ulo Sao Atlanta km 4,669 mikm Paulo 7,515 Atlanta 7,515 5,297 mikm 5,297 mi Chicago 8,526 km neiro Rio de Janeiro Chicago 8,526 4,224 mikm 4,224 mi Detroit 6,798 km eza Fortaleza Detroit 6,798 4,772 mikm 4,772 mi New York 7,681 km aulo ulo Sao Paulo New York 7,681 mikm 4,761 mi Mexico City Mexico 7,663 km fe e City4,761 7,663 Recife 5,083 mi Toronto 8,181 km ulo Sao 8,181 km 5,083 mi Paulo Toronto mikm 6,298 mi Angeles 10,137 km 6,298 neiro Los Los Angeles 10,137 Rio de Janeiro
lo au o P 30 Sa : 7h i - ime iam t t M ligh F
M M Fli iam gh i Fli iam t ti Fo gh i me rta t ti Fo L me rta : 7 lez Lo Fl os h a ig An : 7 lez F s lig A ht g h a ht ng tim ele e t im le e: s e: s 11 Sa 11 Sa h3 o h3 o 0 Pa Miles 0 Pa ul o ul o 4,669 mi
Lis Flig bon ht t For ime tale : 7h za
o ul Pa ao 0 - S h3 rk e: 9 Yo m w t ti Ne ligh F
Miami
o ul Pa ao 0 - S h3 rk e: 9 Yo m w t ti Ne ligh F
Miami
Johannesburg - Sao Paulo Johannesb Flight time: 9h Flight time
outh and Central America South and Central America
To From Kilometers Miles To From Kilometers Buenos Aires Buenos Sao Paulo Sao km 1,227 Paulo 1,975Aires 1,975 mi km 1,418 mi 2,283 km Rio de Janeiro RioCrodoba de Janeiro Crodoba 2,283 km Asuncion Asuncion 2,427 km 1,508 Salvador Salvador 2,427 mi km 2,917 mi Santiago 4,695 km Fortaleza Fortaleza Santiago 4,695 km 932 mi Punta del EstePunta Sao Paulo Sao del km Este 1,500 km Paulo 1,500
Miles 1,227 mi 1,418 mi 1,508 mi 2,917 mi 932 mi
Fortaleza - Sao Paulo Flight time: 3h30 Fortaleza - Sao Paulo Flight time: 3h30 Buenos Aires - Sao Paulo Buenos Aires - Sao Paulo Flight time: 2h30 Flight time: 2h30
Europe
Europe From Kilometers To From To Sao Paulo Sao Lisbon 7,944 km Paulo Lisbon Berlin Rio de JaneiroRio de Berlinkm Janeiro 10,002 London 8,787 km Brasilia London Brasilia 7,048 Paris Fortaleza Fortaleza Pariskm 9,162 Rome Rio de JaneiroRio de Janeiro Romekm
PANROTAS BRAZILIAN OVERVIEW 2021/2022
burg - Sao Paulo e: 9h
Kilometers 7,944 km 10,002 km 8,787 km 7,048 km 9,162 km
Miles 4,936 mi 6,214 mi 5,459 mi 4,379 mi 5,712 mi
Africa From Kilometers Miles To Rio de Janeiro Johannesburg 7,127 km 7,428 mi 6,565 km 4,079 mi São Paulo Luanda To Rio de Janeiro São Paulo
From Beijing Dubai
Asia Kilometers Miles 17,340 km 10,774mi 12,240 km 7,605 mi
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INTERNET
Internet penetration in Brazil was 81% in 2020 (against 74% in 2019). There are
152 MILLION INTERNET USERS IN BRAZIL.
(from a population of more than 213 million)
GENDER
85% WOMEN 77% men INTERNET USERS BY LEVEL OF EDUCATION
23% Illiterate or child 73% Elementary School 92% high school 96% HIGHER EDUCATION In class C, a proportion of households with the internet rose from 80% in 2019 to 91%. In classes DE, the index went from 50% to 64%. The smartphone is the main internet access: 99% in all classes. Research indicates a growth in internet usage through smart TVs, while computer access remained at 42%. The group of Brazilians who took online classes rose from 12% in 2019 to 21% in 2020. In 2020, the rate of people who stayed on-line to work was 38%. HIGHLIGHT The most reliable media according to the vision of Brazilians:
70% search platforms 56% traditional media 54% proprietary media
Sources: Cetic.br - Regional Center for Studies for the Development of the Information Society and Edelman Trust Barometer.
PANROTAS BRAZILIAN OVERVIEW 2021/2022
GREY POWER IN BRAZIL BRAZILIANS WHO ARE OLDER THAN 50 The number of ELDERLY IN BRAZIL is
32.9 MILLION –
15% OF THE COUNTRY'S POPULATION.
50% of seniors aged 60 or over already access the internet in Brazil 19.1% (Two out of ten) use smartphones for online purchases. 86% of Brazilians over 55 years of age claim to have an income 72% have made at least one online purchase. 83% have already researched a product on the internet before making an offline purchase. 36% purchase online tourism services 56% use the internet to buy clothing, shoes and accessories. 40% seek food that meets a specific need Sources: Cetic. br, IBGE, Hype60+, KANTAR IBOPE, SPC BRASIL E CNDL.
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BRAZILIAN’S EXPENDITURES IN INTERNATIONAL TRANSACTIONS (INCLUDES TRAVEL AND OTHER PURCHASES) 2020: US$ 5.3 BILLION 2019: US$ 17.6 BILLION 2018: US$ 18.26 billion 2017: US$ 19 billion 2016: US$ 14.5 billion 2015: US$ 17.36 billion 2014: US$ 25.57 billion 2013: US$ 25 billion 2012: US$ 22 billion 2011: US$ 20.8 billion 2010: US$ 15.9 billion 2009: US$ 10.9 billion Sources: Banco Central do Brasil (Brazil Federal Bank)
PANROTAS BRAZILIAN OVERVIEW 2021/2022
FLIGHTS FROM/ TO BRAZIL The Brazilian airline network (international
The companies American Airlines, Delta Air Lines,
and domestic) was affected by the pande-
and United Airlines are currently operating with
mic, likewise it was in the entire world, with
daily flights from São Paulo and Rio de Janeiro,
the cancellation of numerous flights or the
but with reduced frequency due to the American
reduction in their frequency. The domestic
borders still being closed. The expectation is ha-
flight offer, now more focused on the leisure
ving a faster return to the normal frequency with
travel segment, should reach in December
the border reopening, since there is an extremely
2021, 100% of 2019’s results or even top
high suppressed demand for traveling to the Uni-
that year’s provision.
ted States.
The situation is different in the international
The Brazilian airlines haven’t yet totally returned
segment. As of September 2021, some cou-
with their flights to the United States. In Septem-
ntries’ borders are still closed to the Brazilian
ber 2021, only Latam Airlines and Azul had flights
population, as are the borders in the United
to the United States. Gol is still waiting waiting for
States, Argentina, the United Kingdom and
the borders to reopen.
Italy.
Copa Airlines, Tap Air Portugal, Lufthansa-Swiss
The projection is that by the end of the year
and Air France-KLM were some of the compa-
all borders will be opened, at least to trave-
nies that have kept a great number of flights from
lers who are 100% vaccinated. Therefore,
Brazil. Although it is still below the pre-pande-
the airline network is slowly going to be re-
mic amount, yet with a considerable number of
couped. However, the projection is that the
flights since they operate flights to destinations
number of pre-pandemic flights will only go
which are opened to Brazilian tourists.
back to normal at the end of 2022, or at the beginning of 2023.
NEW AIRLINES
Nevertheless, some markets can be sur-
The American company Eastern Airlines already
prising. Canada, for example, reopened its
has its staff prepared, and the destinations defi-
borders to Brazilian tourists on Septem-
ned (from Belo Horizonte to Boston, Miami and
ber 7th, 2021, and by December Air Ca-
New York) and it’s only awaiting the reopening
nada will already have achieved the same
of the borders in The United States to initiate the
number of flights in comparison to 2019:
operations.
daily flights to Toronto and flights 3 times
ITA Transportes Aéreos started domestic flights
a week to Montreal. Meanwhile, Qatar Air-
in Brazil during the pandemic. The company be-
ways has reached twice the amount of
longs to the Itapemirim road transportation group
pre-pandemic operations, flying twice a
and aims for flying abroad, including flights to the
day from São Paulo to Doha.
United States, in 2023.
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OPEN MARKETS TO BRAZIL Portugal
Spain
Colombia
Canada
France
Uruguay
Peru
Germany
Source: GRU Airport at Brazil Countdown to Opening Event
GRU RECOVERY VS. 2019
Source: GRU Airport at Brazil Countdown to Opening Event
PANROTAS BRAZILIAN OVERVIEW 2021/2022 23
LOW SOUTH AMERICA GATEWAY
Source: GRU Airport at Brazil Countdown to Opening Event
BRAZIL NETWORK FOR AMERICAN AIRLINES
Source: American Airlines at Brazil Countdown to Opening Event
24 PANROTAS BRAZILIAN OVERVIEW 2021/2022
RESEARCH AND DATA The year of 2020, for obvious reasons, was a completely atypical year, as well as the travel upturn. In the domestic market, we watched the rise in the search for direct sales and the strengthening of travel consultancy through professionals, agents, consultants, and specialized companies. In the international market, the travel agents and consultants are still the primary way of searching for products and services, even though there is much consultation and even partial sales directly with the suppliers. The corporate travel segment is still slowly getting back to normal, but still well below the pre-pandemic data (it hasn’t reached 50% yet). There haven’t been many closings of Tourism companies, despite the setbacks faced by all of them. Hereinafter, we present some research published in the second semester of 2021, which proves the trends in the sector and among travelers. DOMESTIC TRAVEL The leisure hotel business in many destinations, especially in the Northeast (the Brazilian Caribbean) and in Gramado, state of Rio Grande do Sul, already has better results in relation to 2019. The national hotel rates are, on average, above the ones practiced in 2019, unless in the destinations that depend on events and business trips. The higher the daily rate is, the greater is the increase in comparison to 2019. The domestic airline network will achieve a 100% recovery by December 2021 and in some cases an even better recoup than in 2019, with focus on leisure
travel (it used to be focused on business travel early). The events are starting to return with protocols and restrictions, and there is already the projection of having the New Year’s and Carnival celebrations. Many Brazilians who used to travel abroad started traveling within Brazil, in the niches of luxury, wellness, and family travel to resorts or rented houses, traveling with friends and to be in touch with nature (whether in a more active or contemplative way). INTERNATIONAL TRAVEL Brazilians are eager to travel abroad immediately, especially to the United States, Europe and Argentina. In Europe, at each announcement of a reopened country, the trips and consultations increase instantly. The same happened with most of the recent reopening cases: Switzerland, Spain, Germany, France and Portugal have already benefited from the reservations for New Year’s and even with bookings in the short-term. It is believed that there is an enormous, suppressed demand for traveling to the United States. Some Brazilians are quarantining in Mexico, Bahamas or the Caribbean to visit the country, although in a very small amount yet, compared to the 2 million tourists that we are used to sending over there. Miami, New York, Orlando and Florida, in general, are always in the searches as a travel intention as soon as the borders are opened. The Brazilians are ready to travel. Are the destinations and companies ready to welcome them?
PANROTAS BRAZILIAN OVERVIEW 2021/2022 25
TRENDING NICHES IN THE POST-PANDEMIC LUXURY TRAVEL
WELLNESS TRAVEL SOLO TRAVEL LGBTQIA+ TRAVEL WOMEN TRAVELING BY THEMSELVES OR IN GROUPS MULTIPLE PURPOSE TRAVEL (BLEISURE, EDUCATION + LEISURE, VFR + EDUCATION + LEISURE) RETURNING TO FAVORITE PLACES (REVENGE TRAVEL) TRAVELING FOR UPDATING, ESPECIALLY DESTINATIONS THAT HAVE HAD MANY LAUNCHES AND NEW ATTRACTIONS TRAVELING FOR PRACTICING SPORTS OR TO WATCH SPORTS EVENTS TRAVELING TO BE IN TOUCH WITH NATURE, AND THE AUTHENTICITY OF DESTINATIONS AND COMMUNITIES
26 PANROTAS BRAZILIAN OVERVIEW 2021/2022
WHAT COULD IMPAIR THE INTERNATIONAL TRAVEL IN THE SHORT-TERM HIGH DOLLAR RATE IN RELATION TO BRAZILIAN REAL, WITH US$ 1 = 5 REAIS POSSIBLE WORSENING IN THE ECONOMIC STATUS (STILL UNDER CONTROL) RESTRICTIONS REGARDING THE VACCINES USED IN BRAZIL, AS CORONAVAC AND COVISHIELD (ASTRAZENECA) EXCESSIVE RESTRICTIONS AND DEMANDS, AND THE LACK OF HOMOGENEITY IN THE MEASURES AMONG COUNTRIES FEAR OF LACKING PROTOCOLS AND CONTROL IN DESTINATIONS
PANROTAS BRAZILIAN OVERVIEW 2021/2022 27
RESEARCH
INSIGHTS FOR TOURISM 84,73% of Brazilians have increased their care with health during the pandemic.
90,19% INTEND TO KEEP THIS NEW BEHAVIOR. 81,13% of Brazilian travelers on leisure point out relaxing and resting as the main reasons to travel.
63,12%
want to have fun.
56,83%
want to visit new places.
50,98% want to celebrate life and nice moments in the post-pandemic. 44,52% are motivated to travel due to a promotion. 41,67% are motivated to travel due to a story told by an acquaintance. 37,59% are motivated to travel because of friends’ posts on social media.
28 PANROTAS BRAZILIAN OVERVIEW 2021/2022
INTERNATIONAL TRAVEL
8,83% still want to take an international trip in 2021. 22,37% WANT TO TAKE AN
INTERNATIONAL TRIP IN 2022 CHOSEN INTERNATIONAL DESTINATIONS
1 – UNITED STATES: 10,65% 2 – Portugal: 9% 3 – Italy: 6,43% 4 – Europe: 5,54% 5 – Canada: 3,99%
6 – ORLANDO (USA): 3,55% 7 – Argentina: 3,55% 8 – Chile: 3,1%
9 – WALT DISNEY WORLD (USA): 2,66% 10 – Espanha: 2,22% 11 – Peru: 1,55% 12 – Greece: 1,55% 13 – France: 1,55%
14 – FLORIDA (USA): 1,34% 15 – Paris (France): 1,33% 16 – México: 1,33%
17 – MIAMI (USA): 1,11% 18 – NEW YORK (USA): 0,89% 19 – Maldives: 0,89% 20 – Egypt: 0,89% OBS: some American destinations were mentioned separatedly, as you can see in the Top 20 ranking
PANROTAS BRAZILIAN OVERVIEW 2021/2022 29
WHAT BRAZILIANS WANT TO DO WHILE TRAVELING
1 – VISITING TOURIST
ATTRACTIONS (87.61%)
2 – GOING OUT TO RESTAURANTS (87,17%) 3 – GOING OUT TO BARS (67,02%) 4 – SHOPPING (61,05%) 5 – THEME AND WATER PARKS (59,74%)
MAIN PERSONAS EAGER TO TRAVEL IN BRAZIL: INDEPENDENT PROFESSIONALS, ESPECIALLY WOMEN FAMILIES (WHERE CHILDREN DECIDE WHERE TO GO) HIGHER TICKETS Source: TRVL LAB Insights for Tourism (in partnership with ELO). Respondents: 786 Brazilians throughout the country
TRVL LAB is a research and business intelligence lab, as a result of the partnership between PANROTAS and MAPIE, specialized consultancy in market behavior in Tourism and in trends in the Travel and Hotel Businesses.
WANT TO KNOW MORE ABOUT TRVL LAB NUMBERS AND ANALYSES? TALK TO US OR TRVL.COM.BR
30 PANROTAS BRAZILIAN OVERVIEW 2021/2022
RESEARCH Matcher and Opinion Box carried out research to get to know the Brazilian traveler’s behavior in the next months. 2,070 Brazilians were heard. More information on www.travelmatcher.com.br. TRAVEL INTENTIONS IN THE NEXT 12 MONTHS
54% - AT LEAST ONE TRIP 24% - Two trips or more
19% - Haven’t decided yet
3% - Don’t have the intention to travel REASONS NOT TO TRAVEL
42% DON’T CONSIDER IT SAFE (pandemic)
30% Can’t afford it
25% Haven’t thought about it yet 8% Don’t have enough time 2% Others
TRAVEL DESTINATIONS
71% BRAZIL
31% Within their own home state 22% Abroad
3% Don’t know yet 4% Others
PANROTAS BRAZILIAN OVERVIEW 2021/2022
MAIN DESTINATIONS:
Beach, Northeast,
Gramado, Rio de Janeiro, Europe, Natal, Paris, Bahia, Italy, New York, Orlando, the United States
WHERE THE PERSON SEEKS INFORMATION ABOUT THE DESTINATION
TOP INTERNATIONAL DESTINATIONS Matcher Marketing Team prepared, specially for PANROTAS Brazilian
GOOGLE: 75%
Overview, a ranking of preffered
Instagram: 46%
1 - UNITED STATES
Facebook: 26%
2 - Paris
Others: 4%
3 - Orlando
Specialized Tourism websites: 62% Travel agencies: 45% Travel magazines: 17%
destinations for a future trip:
4 - Portugal FLIGHT TICKET SEARCH
31% AIRLINES WEBSITES AND APPS 25% Websites and apps as OTAs and
metasearch platforms
23% Google 21% Travel agencies
5 - New York 6 - Italy 7 - Argentina 8 - Cancun 9 - Japan
ACCOMMODATION SEARCH
21% WEBSITES AS OTAS AND METASEARCH PLATFORMS 19% Google 18% Hotels and means of accommodation
websites
14% Airbnb 13% Travel agencies Source: Opinion Box and Matcher
10 - Walt Disney World
31
32 PANROTAS BRAZILIAN OVERVIEW 2021/2022
TOP INTERNATIONAL DESTINATIONS AT DESPEGAR/DECOLAR In a recent presentation, Despegar/Decolar, biggest OTA in
Latin America, showed that the USA responds for 20% of all international destinations searches, even with closed borders. See the ranking in below and also a figure that show the impact of opening borders in the search for destinations.
OPENING OF EUROPEAN MARKETS (SEARCHES JUL-SEP)
Source: Despegar/Decolar at Brazil Countdown to Opening Event
PANROTAS BRAZILIAN OVERVIEW 2021/2022 33
TOP 10 INTERNATIONAL DESTINATIONS (SEARCHES JAN-AUG)
2020
2021
1. Orlando, USA
1. Cancun, Mexico
2. Cancun,Mexico
2. Lisboa, Portugal
3. Lisbon, Portugal
3. Orlando,USA
4. Buenos Aires, Argentina
4. Buenos Aires, Argentina
5. SantiagoDeChile,Chile
5. SantiagoDeChile,Chile
6. Miami, USA
6. PuntaCana,DominicanRepublic
7. NewYork,USA
7. NewYork,USA
8. PuntaCana,DominicanRepublic
8. Miami, USA
9. Paris, France
9. Paris, France
10.Montevideo, Uruguay
10.Dubai, Arab Emirates
Source: Despegar/Decolar at Brazil Countdown to Opening Event
Source: Despegar/Decolar at Brazil Countdown to Opening Event
34 PANROTAS BRAZILIAN OVERVIEW 2021/2022
TOP 10 USA DESTINATIONS (SEARCHES JAN-AUG)
2020
1. ORLANDO, USA 2. NEWYORK,USA 3. MIAMI, USA 4. LOSANGELES,USA 5. LASVEGAS,USA 6. BOSTON,USA 7. FORTLAUDERDALE,USA 8. SANFRANCISCO,USA 9. HONOLULU,USA 10.ATLANTA, USA
SHARE INTERNATIONAL SEARCHES US +20% Checkin: November/ December/January Source: Despegar/Decolar at Brazil Countdown to Opening Event
INSIGHTS
2021
HIGH EXPECTATION when a new
international destination is open
US STILL TOP 10 MARKET for Brazil, even when it’s “closed”
+20% SHARE for International Searches
LONG BOOKING ANTICIPATION (check-in November/December/ January)
EXTRA VOLUME for postponed trips (credits)
HUGE OPPORTUNITY FOR
BRANDING and performance
campaigns (each step for the consumer journey)
Source: Despegar/ Decolar at Brazil Countdown to Opening Event
PANROTAS BRAZILIAN OVERVIEW 2021/2022 35
LUXURY TRAVEL According to the FecomercioSP survey, there are 69 million families overall in Brazil, and the ones with an income higher than 25 minimum wages (around R$ 25 thousand) are merely 1.7 million families, which corresponds to 2.5% of the total. Among these families, almost 42% (712 thousand) are in the wealthiest state of Brazil, São Paulo. And adding the Federal District (139 thousand), nearly comprehends 50% of the total number of families with high income. They are followed right after by the states of Rio de Janeiro (129 thousand), Minas Gerais (124 thousand) and Rio Grande do Sul (110 thousand). In Brazil, there are 207 thousand people with a patrimony higher than US$ 1 million, according to a publication
in Brazil and still intakes the con-
by the Global Wealth Report 2021.
sumption of luxury products by the
And raising the bar even higher, the-
Upper Middle-class, which travels in-
re are 67 Brazilians that are featured
ternationally and seeks exclusive and
in the billionaire ranking, according to
distinguished products.
Forbes.
Brazil has important luxury travel
São Paulo has the greatest helicopter
operators and agencies, gathered in
fleet in the world, and Brazil has the
associations and groups as Virtuoso,
second-highest volume of private jet
BLTA, Travel Designers Group, Bu-
planes owners.
ddah Group, or operating indepen-
The high luxury travel market is broad
dently.
36 PANROTAS BRAZILIAN OVERVIEW 2021/2022
BRAZTOA ANNUAL REPORT The year of 2020 had only three
tinations’ shutdown on account
months (January to March) for
of the second wave of Covid-19
the travel operators in Brazil.
(especially from March to May).
Therefore, the numbers are way
Now, the expectation is of in-
smaller than 2019 and the years
creasing upturn, in the domes-
before that. At the end of 2020,
tic, and also in the internatio-
there was a slight recovery, im-
nal destinations, as they start
paired by the second wave of
to reopen. “For this year’s se-
Covid-19. The numbers in 2020,
cond semester, the consumer
therefore, reflect the crisis in its
is buying in one or two months
worst moment. But in July of
in advance, since they are still
this year, Braztoa, the main tra-
awaiting to understand the pan-
vel operators’ association in the
demic scenario in the country.
country, showed more encoura-
However, travel package deals
ging data of the first semester,
to national destinations are al-
with 22% of its associates alrea-
ready being purchased for 2022,
dy selling the same amount, or
which represents a greater anti-
more, compared to 2019. Recal-
cipation than usual for this kind
ling that the first semester inclu-
of product”, said Roberto Nedel-
ded awful months due to the des-
ciu, the CEO of Braztoa.
TOTAL GROSS PASSENGERS - MILLIONS
PANROTAS BRAZILIAN OVERVIEW 2021/2022 37
DOMESTIC INTERNATIONAL TOTAL
INTERNATIONAL
DOMESTIC
PASSENGERS - IN MILLIONS DOMESTIC INTERNATIONAL TOTAL
AVERAGE TICKET PER PASSENGER R$
DOMESTIC INTERNATIONAL
38 PANROTAS BRAZILIAN OVERVIEW 2021/2022
BRAZTOA ASSOCIATES TOUR OPERATORS
ABREUTUR
AGAXTUR
Rua Lauro Müller, 116 – Conjunto 904/905 – Torre Rio Sul – Botafogo - Rio de Janeiro - RJ CEP 22299-900 (21) 2586-1840 rcorrea@abreutur.com.br www.abreutur.com.br Contact: Ronnie Correa
Patio Osasco Open Mall - Osasco - SP CEP 01449-000 (11) 3067-0900 aldo@agaxtur.com.br www.agaxtur.com.br Contact: Aldo Leone Filho
AMBIENTAL
ÁSIA TOTAL
BANCORBRAS
BEST BUY HOTEL
BRT OPERADORA
BWT OPERADORA
Av. Ipiranga, 344, 15º andar, Edifício Itália - São Paulo - SP CEP 01046-010 (11) 3818-4600 zuquim@ambiental.tur.br www.ambiental.tur.br Contact: José Zuquim
SCN Quadra 04, Bloco A, Ed. Brasal II, Loja 193 Brasília - DF CEP 70304-000 (61) 3314-7010 junior.lins@bancorbras.com.br www.bancorbras.com.br Contact: Junior Lins
Rua Presidente Faria, 321 - Centro Curitiba -PR CEP 80020-290 (41) 3219-5400 marco.ruzze@grupobrt.com.br www.brementur.com.br Contact: Marco Aurélio Di Ruzze
Rua Araújo, 216, 5º andar, Conjunto 51 São Paulo - SP CEP 01220-020 (11) 3172-2111 carla@asiatotal.com.br www.asiatotal.com.br Contact: Jefferson Santos
Rua Barão de Teffé, 160, 14º andar, Sala 1402 Jundiaí - SP CEP 13208-760 (11) 4805-7272 mkt@bestbuyhotel.com.br www.bestbuyhotel.com.br Contact: Cleonice Van Oorschot
Avenida Presidente Affonso Camargo, 330, Rodoferroviária Curitiba - PR CEP 80060-090 (41) 3888-3488 adonaif@bwtoperadora.com.br; www.bwtoperadora.com.br Contact: Adonai Filho
PANROTAS BRAZILIAN OVERVIEW 2021/2022 39
CENTURY TRAVEL
CI
COSTA CRUZEIROS
CT OPERADORA
Rua Vergueiro, 981, Conjunto 11 Liberdade São Paulo - SP CEP 01504-001 (11) 3207-2644 century@centurytravel.com.br www.centurytravel.com.br Contact: Toyoharu Fujii
Praça Charles Miller, 152 São Paulo - SP CEP 01234-010 (11) 3677-3600 cgarcia@ci.com.br www.ci.com.br Contact: Celso Luiz Garcia
Avenida Paulista, 460 – 10º Andar – Bela Vista São Paulo - SP CEP 01310-904 (11) 2123-3655/3145-3655 dorivania.moraes@br.costa.it www.costacruzeiros.com.br Contact: Renê Hermann
Avenida Esportes, 1065 - Jd. Planalto Valinhos - SP 13270-210 CEP (19) 3871-9999 fabiano@ctoperadora.com.br www.canadaturismo.com.br Contact: Fabiano Camargo
CVC VIAGENS Rua das Figueiras, 501 - Ed. Absoluto - Bairro Jardim Santo André - SP CEP 09080-370 (11) 2123-2100 priscilabures@cvc.com.br www.cvc.com.br Contact: Priscila Bures
DISCOVER CRUISES
DOMUNDO VIAGENS Avenida Rio Branco, 277, sala 1301 Centro Rio de Janeiro - RJ 20040-904 (21) 3267-0499 / 98353-2657 contato@domundo.com www.domundo.com Contact: Andre Salgado
E-HTL
EUROPLUS
FLOT
Rua dos Andradas, 1001, cjto. 602 Porto Alegre - RS CEP 90020-015 (51) 3086-8900 operadora@europlus.com.br www.europlus.com.br Contact: Marilia Weber
Alameda dos Maracatins, 780, Loja 408 São Paulo - SP CEP 04089-001 (11) 4063-0754 atendimento@discovercruises.com.br www.discovercruises.com.br Contact: Pablo Zabala
Avenida Ipiranga, 104 - 4o andar, conjunto 41 a 44 São Paulo - SP CEP 01046-010 (11) 3138-5656 janaina.orsatti@e-htl.com.br www.e-htl.com.br Contact: Flavio Louro
Avenida São Luis, 50 – 16º Andar – Conjunto 162 São Paulo - SP CEP 01046-926 (11) 4504-4504 / 4504-4530 flot@flot.com.br www.flot.com.br Contact: José Eduardo Barbosa
40 PANROTAS BRAZILIAN OVERVIEW 2021/2022
FLYTOUR VIAGENS
FRANÇATUR
Av. Francisco Matarazzo – 1350 – Torre II – 2º Andar São Paulo - SP CEP 05001-100 (11) 4503-1900 / 4503-1908 fabio@flytour.com.br www.flytour.com.br Contact: Fabio Oliveira
Avenida Treze de Maio, 13, sala 720 Rio de Janeiro - RJ CEP 20031-901 (21) 2102-2440 marketing@francatur.com.br www.francatur.com.br Contact: Mauricio Silva
INCOMUM
INTEREP
INTERPOINT
INVESTUR
ITAPARICA TOUR OPERATOR
LUSANOVA TOURS
MSC CRUZEIROS
NORWEGIAN CRUISE LINE (NCL)
Rua Adolfo Melo, 38 - Sala 502 Centro Florianópolis - SC 88015-090 (48) 3211-5600 fabio@incomum.com www.incomum.com Contact: Fabio Cesar Frassetto
Alameda Jaú, 1717 – Casa 03 Jardim Paulistano São Paulo - SP CEP 01420-002 (11) 3087-9400 frederico@interpoint.com.br www.interpoint.com.br Contact: Frederico Levy
Av. Tancredo Neves, 2539 - Cond. Shopping CEO - Torre Nova Iorque Sala 2903 Salvador - BA CEP 41820-021 (71) 3205-6666 tercia@itaparicatour.com www.itaparicatour.net.br Contact: Tercia Vasconcelo
Av. das Nações Unidas, 14171 - Torre Crystal – 4º andar São Paulo - SP CEP 04794-000 (11) 5053-5300 info@msccruzeiros.com.br www.msccruzeiros.com.br Contact: Adrian Ursilli
Rua Leopoldo Couto de Magalhães Jr, 758 – 2º andar São Paulo - SP CEP 04542-000 (11) 3035-2811 rosana@interep.com.br www.interep.com.br Contact: Cynthia Rodrigues
Rua Pirapitingui, 80, cjtos. 302/204/309 São Paulo - SP CEP 01508-020 (11) 3258-2999 atendimento@investur.com.br www.investur.com.br Contact: Marcel Iyeiri
Avenida São Luiz, 112 - 14º andar Centro São Paulo - SP CEP 01046-000 (11) 2879-6767 sergio.vianna@lusanova.com.br www.lusanova.com.br Contact: Sergio Vianna
Rua Peixoto Gomide, 996, SL 740 São Paulo - SP CEP 01409-001 (11) 3177-3131 info@ncl.com.br www.ncl.com.br Contact: Estela Farina
PANROTAS BRAZILIAN OVERVIEW 2021/2022
NEW IT
ORINTER TOUR & TRAVEL
Rua Sete de Setembro, 99 - 8º, 11º e 12º Andares - Centro Rio de Janeiro- RJ CEP 20050-005 (21) 3077-0200 newit@newit.com.br www.newit.com.bt Contact: Alexandre Lima
Alameda Rio Branco, 238 - 1º andar Blumenau-SC CEP 89010-300 (47) 3221-0100 operadora@orinter.com.br www.orintertouroperator.com.br Contact: Ana Maria Berto
POLVANI TOURS
POMPTUR
QUEENSBERRY Avenida São Luis, 165 – 2º Andar Centro São Paulo - SP 01046-911 (11) 3217-7100 junior@queensberry.com.br www.queensberry.com.br Contact: Martin Jensen
R11 TRAVEL
RAIDHO
RCA
SCHULTZ OPERADORA
SNOW OPERADORA
Rua Bandeira Paulista, 600 conjuntos 102 e 103 - 10º andar São Paulo - SP 04532-001 (11)3083-4411 / (11) 3898-2646 polvani@polvani.com.br www.polvani.com.br Contact: Gerardo Landulfo
Av. dos Carinás, 595, Indianópolis São Paulo - SP CEP 04086-011 (11) 3383-1200 atendimento@raidho.com.br www.raidho.com.br Contact: Roberto Haro Nedelciu
Rua Visconde do Rio Branco 1488, 11° Andar - Sala 1106 Curitiba - PR CEP 80420-210 (41) 3303-6565 atendimento@sp.schultz.com.br www.schultz.com.br Contact: Aroldo Schultz
Av. Marques de São Vicente, 2219, Edificio Office Time - 5º andar - Água Branca São Paulo - SP 05036-040 (11) 2144-0400 pomptur@pomptur.com.br www.pomptur.com.br Contact: Marina Figueiredo Rua Espírito Santo, 315, Santo Antônio São Caetano do Sul - SP CEP 09530-700 (11) 3090-7200 bbenevenuto@r11travel.com.br www.r11travel.com.br Contact: Ricardo Amaral Rua São Luis, 50 – 30º Andar – Conjunto 302 – República São Paulo - SP CEP 01046-926 (11) 3017-8700 rca@rcaturismo.com.br www.rcaturismo.com.br Contact: Rodolpho Carlos Gerstner
Rua Major Lopes, 457, São Pedro Belo Horizonte - MG CEP 30.330-050 (31) 3303-7600 oper@snowoperadora.com.br www.snowoperadora.com.br Contact: Paulo Medina
41
42 PANROTAS BRAZILIAN OVERVIEW 2021/2022
STELLA BARROS
TBO HOLIDAYS BRASIL
Avenida Brasil, 299, Jardim América São Paulo - SP CEP 01431-000 (11) 2166-2250 / 3135-0350 rildo.amaral@stellabarros.com.br www.stellabarrros.com.br Contact: Rildo Amaral
Avenida Nove de Julho, 5966, sala 20 São Paulo - SP CEP 01406-200 (11) 3078-1550 tbobrasil@tboholidays.com www.tboholidays.com Contact: Sueli Muruci
TRANSEUROPA
TRANSMUNDI
TREND VIAGENS
TT OPERADORA
VELLE
VISUAL
Rua Visconde de Pirajá , 550 , loja 229, Ipanema Rio de Janeiro - RJ CEP 22410-901 (21) 2224-2297 transeuropa@transeuropa.com.br www.transeuropaviagem.com.br Contact: Juliana Vasques Rocha
Rua das Esmeraldas, 395, 1° andar Santo André - SP CEP 09090-770 (11) 4090-1755 diretoria.comercial@ trendoperadora.com.br www.trendoperadora.com.br Contact: Luciano Guimarães
Alameda Santos, 1470, CJ 1105-Cerqueira Cesar São Paulo - SP CEP 01409-900 (11) 3253-7203 ricardo@velle.tur.br www.velle.tur.br Contact: Ricardo Alves
VOETUR
STRC - Trecho 2 - Conjunto “E” - Lotes 1/2 - Bairro Guará Brasília - DF 71608-900 (61) 2106-6300 humberto@voetur.com.br www.voeturoperadora.com.br Contact: Carlos Alberto De Sá
Rua Uruguaiana, 10 – Grupo 1401 Rio de Janeiro - RJ CEP 20050-090 (21) 2262-6262 contato@transmundi.com.br www.transmundi.com.br Contact: Miguel Rodrigues De Andrade
Av. Santo Amaro, 4644 - Brooklin Paulista São Paulo - SP 04556-500 (11) 5094-9494 ttoperadora@lufthansacc.com.br www.lufthansacc.com.br Contact: Pablo Enrique Bernhard
Avenida Ipiranga, 104 – 10º e 12º andares São Paulo - SP CEP 01046-010 (11) 3235-2000 visual@visualturismo.com.br www.visualturismo.com.br Contact: Maryane Giacometi
PANROTAS BRAZILIAN OVERVIEW 2021/2022 43
BRAZTOA ASSOCIATES PARTNERS ASSOCIATED
AGENCIA CATALANA DE TURISME
ARUBA TOURISM AUTHORITY
BANCO DAYCOVAL
CENTRO OFICIAL DE TURISMO ESPANHOL
Passeig de Gràcia, 105, 3º andar Barcelona - ES CEP 08008 (11) 3053-0477 info.act.saopaulo@gencat.cat www.act.gencat.cat Contact: Gabriel Cruz
Avenida Paulista, 1993 São Paulo - SP CEP 01311-200 (11) 2392-9911 adm.daytravel@bancodaycoval.com.br www.bancodaycoval.com.br Contact: Eduardo Campos
CORIS BRASIL
Alameda Santos, 1357, 9º Andar São Paulo - SP CEP 01419-908 (11) 3236-9696 carlos.giubine@coris.com.br www.aprilbrasil.com.br Contact: Carlos Giubine
ENIT - AGÊNCIA NACIONAL ITALIANA DE TURISMO
Avenida Paulista, 1971, 3º andar São Paulo - SP CEP 01311-300 (11) 2148-7261 / 7270 saopaulo@enit.it www.enit.it Contact: Fernanda Longobardo
Rua Alfredo Guedes, 72, Conj. 72 São Paulo - SP CEP 02034-010 (11) 2768-3111 c.barbosa@aruba.com www.aruba.com/br/organizacao/arubatourism-authority Contact: Carlos Henrique Barbosa
Rua Joaquim Floriano, 413, Cj 42, Itaim Bibi São Paulo - SP CEP 04534-011 (11) 3704-2020 info.saopaulo@tourspain.es www.spain.info Contact: Clara Sanchez
EMIRATES
Rua James Joule, 92, 7º Andar São Paulo - SP CEP 04576-080 (11) 5503-5000 camila.caparroz@emirates.com www.emirates.com.br Contact: Camila Caparroz
GTA ASSIST
Rua Paulo Mantovan Freire, 324, Bloco B – 16° andar – conjunto 1601 São Paulo - SP 01046-030 (11) 3150-4511 suporte@gtaassist.com.br www.gtaassist.com.br Contact: Celso Guelfi
44 PANROTAS BRAZILIAN OVERVIEW 2021/2022
INPROTUR ARGENTINA
INTERMAC ASSISTANCE
KISSIMMEE
NEMO
PROCOLOMBIA
SECRETARIA DE TURISMO DE CANELA
Avenida Paulista 2313, Sobreloja, Bela Vista São Paulo - SP 01311-300 (11) 3897-9522 npisoni@argentina.travel argentina.travel Contact: Natalia Pisoni
Avenida Roque Petroni Junior, 999, 1307 São Paulo - SP CEP 04707-910 (11) 5185-8715 luiz.moura@itms.net.br www.experiencekissimmee.com Contact: Luiz De Moura Junior Alameda Santos, 1800, cj. 10 B São Paulo - SP 01418-200 (11) 3171-0165 ncasasfranco@procolombia.co www.procolombia.co Contact: Nicolas Casafranco
Avenida São Luís 112, 7º Andar, Conjunto 702 – Centro São Paulo - SP 01046-000 (11) 3258-3610 emissao.sp@macassistencia.com.br www.intermacassist.com Contact: Wellington Morato
Avenida Brigadeiro Faria Lima, 1485, 1º andar São Paulo - SP 01452-002 (11) 94497-3080 eduardo.batista@nemogroup.net www.nemogroup.net Contact: Eduardo Batista
Rua Dona Carlinda, 455, Centro Canela - RS CEP 95680-000 (54) 3282-5190 turismo@canela.rs.gov.br www.canela.com.br Contact: Ângelo Sanches Thurler
SECRETARIA DE TURISMO DE SÃO LUIS
TOURISM NEW ZEALAND
TRAVELEX BANK
UNIVERSAL ASSISTANCE
Rua da Estrela, 82, Centro São Luis - MA CEP 65010-200 (98) 98117-0262 secretarioslz@gmail.com www.saoluis.ma.gov.br/setur Contact: Saulo Ribeiro Dos Santos
Av. Engenheiro Luis Carlos Berrini, 105, 5º andar, Berrini One São Paulo - SP CEP 04571-010 (11) 3614-1123 / 0800-014-1006 ccme@travelexbank.com.br www.travelexbank.com.br Contact: Miriam Urizar Velasco
Avenida Paulista, 2421, 12º Andar São Paulo - SP CEP 01311-300 (11) 3898-7424 karem.basulto@tnz.govt.nz www.newzealand.com/br Contact: Karem Basulto
Avenida Ipiranga, 345 - Sobreloja São Paulo - SP CEP 01046-010 (11) 2107-0300 roberto.roman@universal-assistance.com www.universal-assistance.com Contact: Roberto Andres Roman
PANROTAS BRAZILIAN OVERVIEW 2021/2022 45
INTERNATIONAL DESTINATIONS REPRESENTED IN BRAZIL (updates on this list were by phone or information on
social media and portals during the month of August 2021)
NORTH AMERICA
UNITED STATES
CANADA
BRAND USA - AVIAREPS
TORONTO AND VIA RAIL CANADA - VERTEBRATTA @Vertebratta Sheila Nassar 55 (11) 98888-887 sheila@vertebratta.com www.vertebratta.com
MEXICO LOS CABOS DGX TRAVEL
Diana Pomar Cel Br: +55(11)966380087 Cel Mx: +52(55)22055162 diana.pomar@dgxtravel.com https://dgxtravel.com/pt-br/
QUINTANA ROO GMS
Luciana Alonso 55 (11) 99183-7604 luciana.alonso@1gms.com www.1gms.com
Lizandra Pajak e Ana Elisa Facchinato 55 (11) 4862-0062 LPajak@TheBrandUSA.com.br; AFacchinato@TheBrandUSA.com.br www.visiteosusa.com.br ou www. aviareps.com
CALIFORNIA: SAN FRANCISCO SMI Igor Romeu 55 (11) 99509-6321 Igor.romeu@smi.net.br www.sanfrancisco.travel/pt
CHICAGO SPOTLIGHT
Mariana Haddad 55 (11) 98283-8057 mariana@spotlight-marketingpr.com www.spotlight-marketingpr.com
46 PANROTAS BRAZILIAN OVERVIEW 2021/2022
FLORIDA: DISCOVER THE PALM BEACHES AVIAREPS Luiza Leopoldo 55 (11) 4063-8903 lleopoldo@aviareps.com www.thepalmbeaches.com/português
DISNEY DESTINATIONS WALT DISNEY WORLD RESORT AND DISNEY CRUISE LINE
Cinthia Douglas, Sales & Marketing Director WDPR.Marketing.Brasil@disney.com www.disneyagentesdeviagens.com.br Luiz Araujo Junior - Sales Manager Brazil +1 (407) 566-5312 Luiz.a.araujo@disney.com www.disneyagentesdeviagens.com.br
FLORIDA: GREATER MIAMI CONVENTION & VISITORS BUREAU - IMAGINADORA
Tathiana Leal 55 (21) 98295-2626 tathianaleal-miami@imaginadora.com.br www.miamiandbeaches.com
FLORIDA: ICON PARK ORLANDO TM LATIN AMERICA Juanita Ariza Gomez 55 (11) 3280-8838 juanita@tmlatinamerica.com tmlatinamerica.com
FLORIDA: KENNEDY SPACE CENTER VISITOR COMPLEX TM LATIN AMERICA Juanita Ariza Gomez 55 (11) 3280-8838 juanita@tmlatinamerica.com tmlatinamerica.com
FLORIDA: KISSIMMEE ITMS Luiz Moura Jr. 55 (11) 3566-3310 luiz.moura@itms.net.br www.itms.net.br
FLORIDA: NAPLES, MARCO ISLAND & EVERGLADES - PARADISE COAST AVIAREPS Luiza Leopoldo 55 (11) 4063-8293 lleopoldo@aviareps.com www.paradisecoast.com.br ou www. aviareps.com
FLORIDA: AMWAY CENTER - I-DRIVE 360 WOLF MARKETING Claudia Lobo 55 (11) 3159-0487 Claudia@wolfpropaganda.com.br www.nba.com/magic ou www. wolfpropaganda.com.br
PANROTAS BRAZILIAN OVERVIEW 2021/2022 47
FLORIDA: SEAWORLD PARKS & ENTERTAINMENT IMAGINADORA Cristina Muniz 55 (11) 97667-9886 cristina-seaworld@imaginadora.com.br www.seaworldparks.com.br ou www. imaginadora.com.br
FLORIDA: TAMPA BAY CBS MARKETING
David Leslie Benveniste 55 (11) 3898-0033 (11) 974-865-577 Leslie@cbsmarketing.com.br www.visittampabay.com
FLORIDA: UNIVERSAL ORLANDO RESORT
Gabriella Cavalheiro - Diretora, Business Development - Latam 55 (11) 4550-6130 Gabriella.Cavalheiro@nbcuni.com www.universalorlando.com/Portuguese/ Renato Gonçalves - Gerente, Business Development 55 (11) 4550-6134 renato.Goncalves@nbcuni.com www.universalorlando.com/Portuguese/
FLORIDA: VISIT CENTRAL FLORIDA TM LATIN AMERICA Juanita Ariza Gomez 55 (11) 3280-8838 juanita@tmlatinamerica.com tmlatinamerica.com
FLORIDA: VISIT FLORIDA AVIAREPS
Rafaela Gross Brown 55 (11) 4063-3084 rbrown@aviareps.com www.visitflorida.com/portugues ou www. aviareps.com
FLORIDA: VISIT ORLANDO J TERRA MARKETING Jane Terra 55 (21) 2429-6226 - 55 (21) 2494-0322 jane.terra@terra.com.br VisitOrlando.com/trade
VEGAS ATTRACTION GROUP IDEAS4BRAND Maria Camilla Alcorta mariacamilla@ideas4bran.com www.ideas4brand.com
NEVADA GMS
Luciana Alonso 55 (11) 99183-7604 luciana.alonso@1gms.com www.1gms.com
NOVA YORK – BROADWAY INBOUND -BEB Julienne Gananian 55 (11) 94224-0409 julienne@beb.tur.br www.broadwaycollection.com/pt-br ou nycl.com.br
48 PANROTAS BRAZILIAN OVERVIEW 2021/2022
NOVA YORK NYC & COMPANY INTERAMERICAN NETWORK
Danielle Roman 55 (11) 3214-7500/7522 danielle@interamericanetwork.com brazil-trade@nycgo.com www.nycgo.com
VISIT USA
Jussara Haddad - Consulado e Embaixada dos Estados Unidos no Brasil 55 (11) 3250-5074 jussara.haddad@trade.gov br.usembassy.gov/pt
CENTRAL AMERICA
PARK CITY IMAGINADORA
ARUBA - VITRINE GLOBAL
TRAVEL SOUTH USA, EXPLORE GEORGIA AND NEW ORLEANS & CO RIVER GLOBAL
BAHAMAS - TM LATIN AMERICA
Juliana Bordin 55 (11) 97515-2934 julianabordin@imaginadora.com.br www.visitparkcity.com
José Madeira e Allan Colen 55 (11) 3051-9080 - 55 (11) 98899-1551 jmadeira@riverglobal.net - acolen@ riverglobal.net www.riverglobal.net - https://travelsouth. visittheusa.com/pt-br - www. visitenovaorleans.com.br
US TRAVEL ASSOCIATION/ IPW - INTERAMERICAN NETWORK Vera Achcar 55 (11) 3214-7500 vera@interamericanetwork.com www.ustravel.org ou www.ipw.com
Carlos Barbosa 55 (11) 2768-2111 - 55 11 99107-3654 c.barbosa@aruba.com c.barbosa@vitrineglobal.com www.aruba.com
Juanita Ariza Gomez 55 (11) 3280-8838 juanita@tmlatinamerica.com tmlatinamerica.com
CURAÇAO
Janaína Araujo 55 (11) 2659-5559 jaraujo@curacao.com www.curacao.com/pt
JAMAICA - 1GMS
Luciana Alonso 55 (11) 99183-7604 luciana.alonso@1gms.com www.1gms.com
PANROTAS BRAZILIAN OVERVIEW 2021/2022 49
DOMINICAN REPUBLIC
BUENOS AIRES
ST. MAARTEN INTERAMERICAN
CHILE - IMAGINADORA
René Contreras 55 (11) 2189-2403 / (11) 9 4364-1968 r.contreras@godominicanrepublic.com www.godominicanrepublic.com
Danielle Roman 55 (11) 3214-7500 danielle@interamericanetwork.com www.vacationstmaarten.com
TURKS & CAICOS - NET HOSPITALITY BRASIL
Mauricio Vianna e Anna Neiva 55 (11) 98470-1830 - 55 (11) 97505 6163 mauricio@nethospitality.com.br - anna@ nethospitality.com.br www.nethospitality.com.br
VISIT ANGUILLA
Neto Fernandes 56 (11) 3214-7500/7528 neto@interamericanetwork.com ivisitanguilla.com/
SOUTH AMERICA ARGENTINA: INPROTUR Natalia Pisoni 54 (11) 4850-1457 npisoni@argentina.travel www.argentina.travel
Maria Laura Pierini 54 (11) 5030-9100 mpierini@buenosaires.gob.ar www.turismo.buenosaires.gob.ar @travelBuenosAires
Sandra Veloso 55 (11) 97111-3818 sandraveloso@imaginadora.com.br chile.travel/pt-br
COLOMBIA PROCOLOMBIA
Maria Catalina Galvis Garcia 55 (11) 3171-0165 mcgalvis@procolombia.co www.colombia.travel - www.procolombia. co
PERU - PROMPERU
Milagros Ochoa de Koepke 55 (11) 4507-7230 - (11) 999-625-482 mochoa@promperu.gob.pe www.promperu.gob.pe / www.peru.travel
QUITO - 1GMS
Luciana Alonso 55 (11) 991-837-604 luciana.alonso@1gms.com
EUROPE GERMANY - BERLIN Adriana Martins 55 (15) 3031-3050 visitberlin@berg.tur.br www.visitBerlin.de
50 PANROTAS BRAZILIAN OVERVIEW 2021/2022
AUSTRIA
saopaulo@advantageaustria.org www.advantageaustria.org/br
BELGIUM: VISIT BRUSSELS AVIAREPS
Helen Demuro 55 (11) 3106-2386 – ext 128 hdemuro@aviareps.com www.visit.brussels/pt ou www.aviareps.com.br
CATALONIA-BARCELONA Agência Catalã de Turismo Gabriel Cruz +55 11 966-373-535 info.act.saopaulo@gencat.cat www.catalunya.com - Facebook: catalunyaexperience.br Instagram: catalunyaexperience.br
SPAIN
Oscar Almendros Bonis – DIRECTOR/ Conselheiro de Turismo 54 (11) 3704-2020/5 oscar.almendrosbonis@tourspain.es www.spain.info Clara Irigoyen - Marketing - Trade 55 (11) 3704-2027 clara.irigoyen@tourspain.es www.spain.info Maria Elvira Viedma - Press 55 (11) 3704-2028 elvira.viedma@tourspain.es www.spain.info
FRANCE: ATOUT FRANCE
Caroline Putnoki - South America Director 55 (11) 3372-5507 caroline.putnoki@atout-france.fr Izabèle Pesinato - Deputy Director 55 (11) 3372-5506 izabele.pesinato@atout-france.fr
FRANCE: BEAUNE (BURGUNDY) VERSION UNIQUE
Alexandre Rizaucourt 55 (11) 96626-8064 alexandre@versionunique.com www.beaune-borgonha.com
FRANCE: REGION OF BURGUNDY VERSION UNIQUE
Alexandre Rizaucourt 55 (11) 96626-8064 alexandre@versionunique.com https://en.bourgognefranchecomte.com
FRANCE: CITY OF DIJON (BURGUNDY) - VERSION UNIQUE Alexandre Rizaucourt 55 (11) 96626-8064 alexandre@versionunique.com https://en.destinationdijon.com
GREAT BRITAIN: VISITBRITAIN
Malcolm Griffiths - Director, Brazil 55 (11) 982 660 059 malcolm.griffiths@visitbritain.org trade.visitbritain.com - visitbritain.com Priscila Moraes - Senior Content & Travel Trade Manager - Brazil 55 (11) 952 820 225 priscila.moraes@visitbritain.org trade.visitbritain.com - visitbritain.com
ITALY - ENIT
Fernanda Longobardo Avenida Paulista, 1.971 - 3º Andar 01311-300 - São Paulo - SP 55 11 2148-7270 saopaulo@enit.it www.enit.it
PORTUGAL
Bernardo Cardoso 55 (11) 3084-1835 bernardo.cardoso@turismodeportugal.pt Alexandre Mesquita 55 (11) 3084-1844 alexandre.mesquita@turismodeportugal.pt www.visitportugal.com/pt-pt www.turismodeportugal.pt
PANROTAS BRAZILIAN OVERVIEW 2021/2022
PORTUGAL: VISIT MADEIRA AVIAREPS Luiza Leopoldo 55 (11) 4063-8903 lleopoldo@aviareps.com www.visitmadeira.pt ou www.aviareps.com.br
CZECH REPUBLIC
Luiz Fernando Destro 55 (11) 994 365 211 saopaolo@czechtourism.com visitczechtourism.com
SWITZERLAND TOURISM, SWITZERLAND CONVENTION & INCENTIVE BUREAU Fernanda Maldonado – Trade coordinator 55 (11) 3149-3333/3149-3330 - 55 (11) 93039-1110 fernanda.maldonado@switzerland.com MySwitzerland.com/meetings
AFRICA SOUTH AFRICA
SOUTH AFRICAN TOURISM Marcelo Marques 55 (11) 95478-2596 marcelo@southafrica.net Tati Isler 55 (11) 11 99976-9296 tati@ticomunicacoes.com Diogo Caldeira 55 (11) 98279-5909 diogo@southafrica.tur.br www.southafrica.net
ASIA AND OCEANIA
51
DUBAI: DUBAI TOURISM AVIAREPS
Gabriela Doss 55 (11) 4063-8897 gabriela.doss@dubaitourism.ae www.visitdubai.com/pt or www.aviareps. com.br
DUBAI BUSINESS EVENTS (MICE) Ana Elisa Facchinato 55 (11) 4862-0062 a.facchinato@dubaitourism.ae www.visitdubai.com/pt/business-indubai/ or www.aviareps.com.br
HONG KONG: HONG KONG TRADE DEVELOPMENT COUNCIL Marina Barros – Director 55 (11) 3159-0765 / 3159-0778 sao.paulo.consultant@hktdc.org www.hktdc.com
JORDANIA: VISIT JORDAN GVA Gisele Abrahão 55 (11) 2367-3170 gisele@globalvisionaccess.com http://pt.visitjordan.com
SEYCHELLES : VISIT SEYCHELLES GVA
Gisele Abrahão 55 (11) 2367-3170 gisele@globalvisionaccess.com www.visiteseychelles.com ou www. facebook.com/visiteseychelles
THAILAND
Jefferson Santos 55 (11) 2888-7173 brazil@capitalmarketing.com.br www.turismodatailandia.org
52 PANROTAS BRAZILIAN OVERVIEW 2021/2022
EVENTS IN BRAZIL 2021/2022 2021
September 20 - 22, 2021 Workshope France Excellence America Latina São Paulo, SP, Brazil October 06 - 8, 2021 Abav Expo Fortaleza, CE, Brazil October 22 - 23, 2021 BTM - Brazil Travel Market Fortaleza, CE, Brazil October 26 - 27, 2021 Aviesp Expo Águas de Lindóia, SP, Brazil October 26 - 29, 2021 ILTM Latin America São Paulo, SP, Brazil October 27 - 28, 2021 EBS – Events Business Show São Paulo, SP, Brazil November 04 - 07, 2021 Festuris Gramado, RS, Brazil
November 22 - 25, 2021 Equipotel São Paulo, SP
April 05 - 07, 2022 WTM Latin America São Paulo, SP, Brazil
November 24 - 27, 2021 Abeta Summit Vale Europeu Catarinense, SC, Brazil
April 29 - 30, 2022 Expo Turismo Paraná Curitiba, PR, Brazil
NOVEMBER 29 - 30, 2021 FÓRUM PANROTAS SÂO PAULO, SP, BRAZIL November 30, 2021 Abroad Corporate Rio de Janeiro, RJ, Brazil December 01 – 03, 2021 Festival das Cataratas Foz do Igaçú, PR, Brazil
2022 1st. Semester -TBD Abav Expo São Paulo, SP, Brazil March 18 e 19, 2022 Avirrp Ribeirão Preto, SP, Brazil
May 18 - 19, 2022 Matcher Salvador, Bahia May 27 - 28, 2022 BNT Mercosul - evento híbrido Balneário Camboriú, SC, Brazil JUNE 21 A 22, 2022 FÓRUM PANROTAS SÃO PAULO, SP, BRAZIL July26 - 28, 2022 Encatho & Exprotel Florianópolis, SC, Brazil
PANROTAS BRAZILIAN OVERVIEW 2021/2022 53
HOLIDAYS IN BRAZIL 2021
September, 27: World Tourism Day October, 12: N. S. Aparecida (national religious holiday) and a small spring break for schools this week November, 2: Memorial day and national holiday November, 15: Republic Proclamation day and national holiday November, 20: Regional holiday in many cities in Brazil, in honor of black heritage December, 25: Christmas day (main holiday in Brazil – Thanksgiving Day is not a holiday in Brazil) December, 31/January, 1: New Years Eve
2022
January, 20: Rio de Janeiro municipal holiday January, 25: São Paulo state holiday February, 25-March, 1: Carnival March, 15: Good Friday March, 17: Easter April, 21: Tiradentes (national holiday) April, 23: São Jorge (state holiday in Rio) May, 1: Labor Day (national holiday) June, 16: Corpus Christi (national religious holiday) September, 7: Independence Day
54 PANROTAS BRAZILIAN OVERVIEW 2021/2022
PANROTAS
FÓRUM PANROTAS 2021: 20-30 NOVEMBER, SÃO PAULO FÓRUM PANROTAS 2022: 21 - 22 JUNE - SÃO PAULO PORTAL PANROTAS (21 YEARS)
Average Unique Visitors: (according to Google Analytics) 23,267, during week days;
and 20.402 including weekends. (numbers from the last 90 days up to Sep 9th, 2021;
recurring users count as one when accessing in the same day) Pageviews: 2,268,688 per month
Time per session: average of 12MIN20SEC
Source: Google Analytics - July 1st to August 31th (2 months)
Highlights: Hard news (average of 685 NEWS PER MONTH).
8 NEWS SECTIONS (such as Pancorp, dedicated to business travel news) 3 THEMATIC SECTIONS IN 2021 (with relevant seasonal themes, such as LGBT Travel and Tour Operator special). Services: Job search at PanEmpregos, digital publications, events calendar, on-line courses, destination e-books, Most Readed News Rankings, and others Videos: Training videos, interviews, destination videos and lives
PANROTAS MAGAZINE (29 YEARS) Analysis and exclusive interviews.
The only weekly e-magazine for travel professionals in Brazil. Distributed via Telegram, WhatsApp, PANROTAS Portal (Digital Editions) and social medias. Distributed via Telegram (4,000
PROFESSIONAIS), WhatsApp (8,000),
PANROTAS Portal (Digital Editions) and social media
PANROTAS BRAZILIAN OVERVIEW 2021/2022 55
PANROTAS SOCIAL MEDIA Facebook: 84,044 followers
Instagram: 38,600 followers Twitter: 17,400 followers
LinkedIn: 25,847 followers
PANROTAS NEWSLETTER / E-MAIL MARKETING DATABASE: 17,000 engaged contacts.
Telegram: 4,041 contacts WhatsApp: 8,101contacts
Youtube: 5,360 subscriptions
WE ARE AUDITED PANROTAS Portal is the only travel media in Brazil with audited
data of visitors, pageviews, and other important information for destinations, companies, advertising agencies and publicists. We are transparent to everyone and you can check all the data you want verifyed by Instituto de Verificação de Comunicação (IVC) Institute for the Verification of Communications.
56 PANROTAS BRAZILIAN OVERVIEW 2021/2022
WHAT’S NEXT THIS YEAR: Lab created by PANROTAS and MAPIE to develop researches, personalized projects and analysis, together with a media plan at all PANROTAS channels and platforms. You can check all the researches and papers we launched since the beginning of the pandemic at trvl.com.br.
WANT TO KNOW MORE ABOUT TRVL LAB NUMBERS AND ANALYSES? TALK TO US OR TRVL.COM.BR
BEST IN CLASS 2021 (Melhores do Turismo
PANROTAS ELO 2021, a prize that recognizes the best distributors in Tourism);
POWER LIST 2021
(100 Mais Poderosos do Turismo PANROTAS ELO), with the 100 professionals that lead our industry;
1ST LUXURY TRAVEL ANNUAL REPORT BY ILTM AND PANROTAS (to be launched at ILTM Latin America, in October);
FÓRUM PANROTAS 2021 (November, 29-30, in São
Paulo).
PANROTAS BRAZILIAN OVERVIEW 2021/2022 57
OUR PRODUCTS: PANROTAS Portal, PANROTAS
Magazine, Branded Content, Social Media posts, e-mail blasts, events, sponsorships on special projects and events, projects at the main trade shows in Brazil (Abav Expo, WTM Latin America, Festuris Gramado and ILTM Latin America)
LATIN AMERICA IN PARTNERSHIP WITH LADEVI We are leaders in the communication for the Tourism professional in Brazil and also strategic partners with Ladevi, whose Head Office is located in Argentina and that has branches all over Latin America.
RECEIVE OUR MONTHLY REPORT PANROTAS and FecomercioSP develop a report every month with the updating on the Brazilian economy and the Travel and Tourism market. The Brazilian Overview Monthly Report is free and presents exclusive data and analysis, showing the economic evolution in the country and the main trends and news in Tourism. There is also a Luxury Travel section, in partnership with ILTM. Subscribe to the link below and receive Every month the Brazilian Overview Monthly Report. Brazilian Overview Monthly Report
58 PANROTAS BRAZILIAN OVERVIEW 2021/2022
TALK TO US
Guillermo Alcorta
President (guillermo@panrotas.com.br)
Guille
President (guillermo
GuilleG Guilherme Alcorta José Guillermo Alcorta José Presiden CEO Guillermo Alcorta CEO President Guillermo Alcorta (guillerm (guilherme@panrotas.com.br) President (guilherm (guillermo@panrotas.com.br) President Strategy, mission and our vision Alcorta (guillermo@panrotas.com.br) Guillermo (guillermo@panrotas.com.br) of the future President
Strategy, of the futu
(guillermo@panrotas.com.br) José José Guilherme Alcorta Guillermo Alcorta CEO JoséAlcorta Guilherme Alcorta CEO José Guilherme President (guilherm CEO (guilherme@panrotas.com.br) Guillermo Alcorta CEO (guillermo@panrotas.com.br) José Guilherme Alcorta Strategy, (guilherme@panrotas.com.br) Strategy, mission and our vision(guilherme@panrotas.com.br) President CEO Strategy, mission and our vision of the fut of the future (guillermo@panrotas.com.br) (guilherme@panrotas.com.br) Strategy, mission and our vision Artur Luiz Andrade Artur of the future Strategy, mission and our vision of the future José Guilherme Alcorta of the future (artur@panrotas.com.br) (artur@p CEO Content, special projects and partnerships José Guilherme Alcorta Content, (guilherme@panrotas.com.br) CEO +55 (11) 97336-7236 Strategy, mission and our vision +55 (11) (guilherme@panrotas.com.br) Artur of the future Arturmission Luizand Andrade Strategy, our vision Artur LuizAndrade Andrade (artur@p Artur LuizPrass Andrade Artur Luiz of the future Heloisa Heloi (artur@panrotas.com.br) Content,
marketing and events director marketin (artur@panrotas.com.br) (artur@panrotas.com.br) Content, special projects and partnerships (artur@panrotas.com.br) (heloisa@panrotas.com.br) +55 (11 (heloisa@ Content, special projects and partnerships Content, projects and partnerships Content, special projects and special partnerships +55 (11) 97336-7236 Everything about events Everythin +55 (11) +55 (11)97336-7236 97336-7236 +55 (11) 97336-7236
Heloisa Artur LuizPrass Andrade
Artur Luiz Andrade
Heloi
(artur@panrotas.com.br) Heloisa Prass marketin marketing and events director marketing and events director Content, special projects and partnerships marketing and events director (heloisa@ (heloisa@panrotas.com.br) (artur@panrotas.com.br) marketing and events director (heloisa@panrotas.com.br) +55 (11) 97336-7236 Everythin (heloisa@panrotas.com.br) Everything about eventsand partnerships Everything about events Content, special projects sales manager (heloisa@panrotas.com.br) sales ma Everything about events (rsidaras@panrotas.com.br) Everything about events (rsidaras +55 (11) 97336-7236
Heloisa Prass Ricardo Sidaras marketing and events director
sales manager (heloisa@panrotas.com.br) (rsidaras@panrotas.com.br) Everything about events
Heloisa Prass Heloisa Prass Ricardo Sidaras Heloisa Prass
marketing and events director Ricardo Sidaras (heloisa@panrotas.com.br) sales manager Everything about events (rsidaras@panrotas.com.br) sales manager sales USA manager (rsidaras@panrotas.com.br) (rsidaras@panrotas.com.br) (adrian@ladevi.com) Projects and partnerships in the U.S. market
Ricardo Sidaras Adrian Bertini Ricardo Sidaras
Ricard
Ricar sales ma Adrian (rsidaras
USA (adrian@ Projects a
Adrian Bertini Ricardo Sidaras Adria USA manager sales Adrian Bertini USA Ricardo Sidaras and Adrian (adrian@ladevi.com) Adrian Bertini and pancorp. (rsidaras@panrotas.com.br) Bertini USA www.panrotas.com.br pancorp.com.br www.panrotas.com.br
sales manager Projects and partnerships in the U.S. market (adrian@ USA USA (adrian@ladevi.com) (rsidaras@panrotas.com.br) Projects (adrian@ladevi.com) Projects and partnerships in the(adrian@ladevi.com) U.S. market Projects andU.S. partnerships Projects and partnerships in the market in the U.S. marke www.panrotas.com.br and pancorp.com.br
Adrian Bertini
www.panrotas.com.br and pancorp USA r and Adrian pancorp.com.br Bertini www.panrotas.com.br and pancorp.com.br
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et
PANROTAS BRAZILIAN OVERVIEW 2021/2022 59
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