Frequently Asked Questions

-19

What is the facemask policy within the recrea�on facili�es?

To reduce the health risk to patrons, instructors and employees, facemasks that cover the nose and mouth are required within Plano’s recrea�on facili�es for individuals 10 and up. Facemasks may be removed while ac�vely engaged in designated physical exercise/ac�vi�es where a distance of six feet from other individuals not associated with you can be maintained at all �mes. See the course descrip�on to confirm facemask requirements.

What else should I know about Plano Parks and Recrea�on’s health and safety protocols before coming to class?

Because we care about the health and safety of our patrons, instructors and employees, we ask that you comply with the following protocols when visi�ng a recrea�on facility:

1. WEAR A FACEMASK: Facemasks that cover the nose and mouth are required for individuals 10 and up within

Plano’s recrea�on facili�es, unless ac�vely engaged in a physical exercise/ac�vity where facemasks are not required. See the course descrip�on to see if facemasks are required for your class. 2. SOCIAL DISTANCE: Patrons must maintain six feet of distance from others not a part of their household or associated with them at all �mes. 3. DO NOT LINGER: Patrons not ac�vely engaged in a recrea�on ac�vity or class or wai�ng to par�cipate, will be asked to exit the facility. Parent viewing is unavailable at this �me, and lingering before or a�er a class or workout is prohibited. 4. DO NOT ENTER IF SYMPTOMATIC: Individuals experiencing symptoms common to COVID-19 should refrain from entering the facility.

Can an instructor require facemasks even if Plano Parks and Recrea�on does not?

Yes. A class instructor may impose stricter health and safety protocols for their class than is required by Plano Parks and Recrea�on. Please see the class descrip�on for any addi�onal protocols being implemented.

I don’t see many of the classes I usually like to sign up for. Will addi�onal classes be added to future sessions?

Due to the ongoing pandemic and our commitment to the health and safety of our patrons and staff, in-person classes are limited at this �me. We will gradually resume addi�onal in-person programming as condi�ons allow. Please be sure your email address on your Recrea�on Online account is current so we can keep you up-to-date as circumstances change. We will also share updates to programming on our web site and on social media.

When will programming for seniors be offered at the Sam Johnson Recrea�on Center?

Because those 65 and up are at higher risk for ge�ng very sick from COVID-19, the Governor and the CDC both con�nue to advise seniors to stay home if possible. We will con�nue to follow their guidance and consider resuming programs at the Sam Johnson Recrea�on Center as soon as it is safe to do so. In the mean�me, we encourage you to check out our list of online programming op�ons for seniors.

Will you be con�nuing online programming throughout the year?

Yes. Online programming, although a response to the pandemic, has been found to be popular with many of our patrons and therefore, we hope to con�nue to offer and even expand our selec�on of online classes. Please check our web site frequently for addi�ons to our online selec�on of classes.

Adapted Recreation............................................................ p. 4 Additional Information............................................................. p. 37 Aerobats................................................................................. p. 21 Aerobics.................................................................................. p. 28 Adult Sports.............................................................................p. 5 Aquatics.................................................................................. p. 6 Community Athletics................................................................ p. 11 Facility Directory (hours, locations, telephone)...........................p. 40 Financial Assistance................................................................p. 39 Frequently Asked Questions..................................................p. 2 Golf..........................................................................................p. 12 How to Register.......................................................................p. 38 Memberships...........................................................................p. 41 Oak Point Nature & Retreat Center.........................................p. 13 Outdoor Recreation................................................................ p. 14 Pavilion Reservations............................................................. p. 37 Plano Stages.......................................................................... p. 37 Pool Hours.............................................................................p. 6 Recreation Center Programs Preschool........................................................................ p. 15 Youth............................................................................... p. 16 Adult................................................................................ p. 22 Adult 50+......................................................................... p. 32 Refunds & Make-up Policy..................................................... p. 39 Senior Services..................................................................... p. 32 Swimming Lessons................................................................ p. 8 Tennis.................................................................................... p. 33 Volunteers in Plano ............................................................... p. 37

SPRING CALENDAR

FEBRUARY

27 Spring registration begins

MARCH

8 PISD Spring Break 15 Spring recreation classes begin

APRIL

4 Easter - Pecan Hollow Golf Course open, all other facilities closed Plano Parks & Recreation has prided itself in offering an award-winning mix of parks, recreation facilities, and open space for all residents to enjoy for more than 50 years. Now more than ever, residents are reaping the benefits of these amenities by taking in the fresh air, exercise and sense of a peace in response to the COVID-19 pandemic. In fact, average trail use in Plano increased 128 percent in 2020, according to trail counter data. Because of this surge in visitors, we created a park monitor program last spring to encourage safe physical activity while obeying social distancing and general park guidelines. Together with the community’s overall cooperation, our parks remained open and safe throughout the year. Plano’s Parks, Recreation, Trails, and Open Space Master Plan, approved by City Council in 2018, outlines our goals for recreation over the next 20 years. These goals include encouraging healthy lifestyles, refreshing and modernizing our park infrastructure, and providing amenities that reflect the growing diversity of this city. We are who we are because of who you are. Therefore, an integral part of our mission is to stay abreast of your changing recreation and leisure needs to ensure they are being met. Maintaining existing trails, parks, playgrounds and recreation facilities continues to be a top priority – be sure to check our Parks Projects & Plans page for details on current and upcoming projects. The pandemic also changed the way we think about health and recreation. With our indoor pools and recreation centers now open (with some restrictions) and outdoor recreation programs underway, our innovative staff has put together a variety of fun and unique inperson and online classes and programs to suit your needs this spring. From adult sports leagues and night hikes to continuing education, fitness, aquatics and more, there is always something for everyone. Our affordable options are a great way to explore that hobby you’ve been wanting to try or make good on those New Year’s resolutions. Please take a moment to review our Department FAQ for COVID-19 protocols and restrictions before registering. For more news and updates on other department projects, please follow Plano Parks and Recreation on Facebook, Twitter and Instagram.

Ron Smith Director, Plano Parks and Recreation