Six Ways How a Leader Can Tra
Some of the ways in which a leader can transform the negative behaviour to positive behaviour are discussed below.
1.Be a True Observer ď‚— In order to successfully tackle negativity the
manager/business head should rely more on observation rather than being judgmental. Observing people will lead to important clues and the root cause. Sometimes, you may find employees indulging in negativity due to particular work load, a particular stress-giving co-worker or personal problem at home. If the stress is caused by a typical work process or a new rule imposed, you should try to modify it according to the workers affected by it. If that is not possible, for valid reasons, talk to the employees about the nature of the problem and devise other ways to combat it.
2.Counsel the Employees ď‚— Employees with a negative attitude can spoil the whole
atmosphere of your business and demolish morale. These people in fact, display contagious practices in form of unkind jokes, criticism behind or on someone’s face which ultimately leads to negativity. It would do a lot of good if you could call and talk sympathetically to the employee and do whatever is possible within your means to help him. Your counselling will help the employee to concentrate much better and be productive. And if the problem is urgent, granting the concerned employee leave would be more prudent.
3.Be positive with negative
people
Some people have negativity built in them and for some
reason or the other it is just not possible to simply get rid of them. Keeping such people in mind, explicit rules regarding acceptable and non acceptable behaviour at the workplace should be made clear to all. While imposing behavioural rules on the staff, make sure to lead them by your exemplary behaviour. Don’t shout or talk rudely yourself and maintain your attitude when under stress. “Being positive in a negative situation is not naïve; it is leadership”.
4.Combat Negativity ď‚— Every person is a unique individual, and he will have
unique motivators that help create a positive attitude. As a leader, one needs to find motivators for your employees. There are employees who are goal oriented and expect quality recognition to feel that they have accomplished their goals. Others may be motivated by monetary rewards or with certain challenging assignments. Find what works for each of your employees and implement strategies to get your workforce motivated and positive.
5.Be open to direct feedbacks from employees ď‚— Get direct feedback from employees on how to make
the workplace more enjoyable, less tense, and highly productive. Consider using a suggestion box or anonymous survey. By utilizing employees' ideas on what gives them job satisfaction, you may be able to turn their negative attitude about their jobs into positive ones. In fact, as a manager, you can also directly invite employees to visit your cabin if they have specific concerns about negative attitudes.
6.Give Feedback Positively ď‚— Feedbacks need not to be always critical; accolades are
equally important. Managers should be very careful as constant criticism and negative feedback breeds further negativity. It is important for a manager to handle praise and criticism delicately. Managers need to remind employees that their mistakes and failure can act as the key information about how to improve themselves. As a manager you need to make the employee understand the feedback and what different they need to do in order to achieve the standards.
ď‚— Once you determine the actions that are needed to
bring about the desired change, you can address someone's negative attitude at work. With clear communication about expectations, the employee will have the opportunity to change the behaviour and improve performance . Hence, the trick is to never quit and keep on pushing, give them a chance to improve their behaviour. If they do not, it can be the indication that you may transfer them to another department which might suit better to their interests and skills.
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