Extentia Employee book

Page 1

EMPLOYEE HANDBOOK

I N F OR M A T IO N T E C HN O L O G Y
CONTENTS 15 Life at Extentia 01 About Us 03 General Information 07 General Policies
CONTENTS 24 End of Employment 17 Facilities at Extentia 21 Events at Extentia 23 Performance and Rewards

who we are?

Extentia is a global technology and services firm founded in 1998 with 700+ employees across India.

We help clients transform and realize their digital strategies.

With a unique Experience Centric Transformation approach, our ground-breaking solutions are in the space of mobile, cloud, and design. We are partners with several leading companies in the world, being a member of SAP AppHaus Network and a PDO Expert Navigator with Salesforce.com being the most important.

Our team is differentiated from the others, based on the excellent design skills that we bring to every project.

THE FUTURE

REIMAGINE
ABOUT US 01

What We Do?

Mobile

At Extentia, we go way beyond mobile compatibility by creating mobile app development strategies and a lightning-fast mobile experience that satisfies customer requirements.

We offer advanced mobile expertise and mobile-specific skills across native platforms – iOS, Android, and other cross-platforms.

Experience

We offer services that are a holistic end-to-end experience, right from the development phase of designs to ensuring an intuitive user experience –making us one of the premier UI and UX design companies in the field.

We follow a simple 5D process in our experience design to achieve innovative yet workable designs to bring your ideas and conce software platforms, creative spaces, breakout rooms, workshops, and rest areas – all brought together to deliver Customer Experience (CX) and Digital Transformation (DX) initiatives.

Cloud

At Extentia, we have been designing, maintaining, and implementing applications on the cloud for a long time. Our comprehensive cloud computing solutions, cloud infrastructure services, and other cloud-based services ensure that our customers get nothing less than the best.

We have the experience to help them effortlessly transition their IT infrastructure to the cloud in order to leverage benefits. As a Salesforce Consulting Partner, and Product Development Partner (Expert Navigator), our focus is on Lightning-Ready AppExchange development, Lightning Web Components, and Customer 360 implementations.

As an SAP PartnerEdge BUILD Partner, Extentia’s team constantly expands and explores the capabilities of SAP Business Technology Platform (BTP) in order to deploy quality transformational digital SAP solutions.

02

GENERAL INFORMATION

Working Hours

Our routine working hours are 10 A.M. to 7 P.M., with a one-hour lunch break.

CLOCKIFY

Clockify is our time management system to track employee activity daily.

We request you to make daily entries to Clockify. Our management team has full visibility on how our Public and Private projects are doing. we’re hoping for your cooperation in the same!

Refreshments

Tea / coffee is provided 3 times a day and an evening snack is also provided free of cost.

DRESS CODE

There is no particular dress code but we expect all Extentians to wear casual and comfortable office wear.

* CAPES ARE ALLOWED TOO

SUGGESTIONS

Please feel free to suggest or give your opinion on any subject that you feel would make Extentia a better place to work.

Feel free to drop your suggestions at suggestions@extentia.com

03

INTOXICANTS & SMOKING

The use of any kind of intoxicants is not allowed on Extentia premises.

Strict action will be taken against those found to be guilty of an offense.

Fire Safety

Fire extinguishers and emergency evacuation plans are placed on every floor.

Fire drills are conducted once every six months.

EMERGENCY

In the event of any unforeseen situation or emergency please contact HR or Admin teams.

ISSUES OR CONCERNS

You can share any type of issue or concern by dropping an email to ihaveanissue@extentia.com

04

Vision

Extentia envisions a happier world for its stakeholders.

Mission

To strive for the success of our stakeholders’ network by creating a vivacious work environment that focuses on creative solutions that deliver confidence in a sustainable and socially responsible manner.

EXPLORE NEW

POSSIBILTIES

05

Our values

Our Expertise

Technology

Our team helps customers understand the strategic importance of their company's information in this dynamic age where technology has expanded its reach to touch every aspect of our lives.

Consulting

We offer advice on how to deliver internet-based projects on budget and on time, enabling the transformation of customers’ business and management processes with our information technology consulting services.

Innovation

We comprehend that innovation is the catalyst for growth and success. Hence, we make sure the customers stay at the forefront of their industry.

Hardwork & Dedication Learning & Growth Innovation & Creativity Respect & Dignity Honesty Agility & Adaptivity Fairness
06
policies work from home POLICY Leave Policy Maternity Policy Referral Policy SAFE Policy Security Policies Gratuity Policy policies 07

Work from Home

work from

Policy • Evidence of 7+ hours of work required • Half day will be considered if the work hours range between 4 -7 hours • The Extentian is available for all scheduled calls and meetings • The Extentian is available on Email and TEAMS at all committed hours • The Extentian has the necessary infrastructure and appropriate equipment to allow the job to be performed from home • Remote work must not create problems for clients, projects, or team members • The Extentian takes full responsibilities of all his/her deliverables WFH means to
the Extentian’s home or from any other place instead of working from Extentia’s premises. 08

LEAVE POLICY

Objective

To provide information regarding the leave benefits applicable to employees of Extentia.

GONE FISHING CATCH YOU LATER!

01

A maximum of 9 days earned leave can be carried forward from one calendar year into the next year.

02

New leaves are credited every year on January 1. If an employee completes a year in between, the leaves will be added on a pro-rata basis at 1.5 leaves per month till December 31.

Eligibility

Applicable to all employees on the regular roll of the company including probationers and consultants.

Trainees and interns are not entitled to paid leave until a confirmation is received.

03

Earned leaves that are neither consumed nor carried forward will lapse on December 31st each year and will not be encashed.

04

Weekends and the declared public holidays by Extentia will not be counted while computing the days of earned leave consumed.

How to apply for leave?

Write to applyforleave@extentia.com keeping your manager in the loop.

Leave periodcalculation is fromJanuary 1 toDecember 31
09

MATERNITY POLICY

Objective

To protect the employment of women during the time of her maternity and entitle her to a 'maternity benefit' – i.e. full paid absence from work – to take care of her child.

Eligibility

Maternity leave applies to all women employees of Extentia.

01Entitled to leave with full pay, for a period of 26 weeks. This benefit could be availed by women for a period extending up to a maximum of 8 weeks before the expected delivery date and the remaining time can be availed post-childbirth.

02All female employees availing maternity leave will be entitled to a one-time payment of Rs. 3,500/- from Extentia.

Paternity leave can be taken for 5 days, within one month of child’s birth. The expected delivery date and tentative leave dates must be communicated to the Reporting Head and HR at least two months prior to the expected delivery date.

10

REFERRAL POLICY

This policy helps explain the procedure to be followed while referring and to smoothen the process for existing employees and those they refer.

The recruitment team will screen and forward the resume to the hiring team, managers/leaders for short-listing.

If the candidate referred does not fit the criteria for the current open position, his/her profile could be considered for future open positions.

Only short-listed applicants will be called for technical evaluation and if they clear that they will be called for interviews.

Once a candidate gets selected, the employee who referred him/her will be informed and the necessary form updates will be made.

The referring employee will be eligible for a bonus based on the candidate’s years of relevant professional experience before joining Extentia.

The referring employee will receive the employee referral bonus after the referred applicant completes 12 months of active service.

All employees including probationers, consultants, trainees, and interns are eligible.

Employees should send the resume of the candidate they are referring, to refferals@extentia.com

11

SAFE POLICY

HARASSMENT

TOLERANCE

This policy has been designed to create and maintain a work environment where all genders feel secure and fearless. It applies to all Extentians in the workplace including employees, consultants, contractors, trainees, interns, housekeeping staff, office boys, electricians, gardeners, security guards, volunteers, including those on deputation, part-time, contracts, working as consultants or otherwise (whether in the office premises or outside while on an assignment). Any Extentian may lodge a complaint as followsProcess for the redressal of complaints The option of writing an email to the external member on the committee is also available: bachut@gmail.com 01| Write to safe@extentia.com 02| The SAFE panel comprises of senior Extentians and one external member 03| A personal meeting with the SAFE committee is scheduled 01| Making a formal complaint to any of the above-mentioned people 02| Process of mediation between the complaint and respondent by the committee 03| An inquiry conducted by the SAFE committee 04| Appropriate action to be taken against the respondent 05| If the complaint is false, action will be taken against the complainant 12

Security

The objective of this policy is to define basic rules for the secure development of software, products, and applications/systems. This policy is binding for all software development projects at Extentia Information Technology (Extentia) unless there is a more specific policy available. The objective of this document is to ensure that applications running at Extentia provide confidentiality, integrity, and availability.

These policy apply to employees, contractors, consultants, service professionals, and all personnel affiliated with third parties who access and use Extentia’s facilities in any of our business locations. This policy applies to all information processing facilities and information assets at Extentia’s office locations.

Objective
Policy Acceptable Usage Policy Access Control Policy Information Classification and Control Password Policy Physical Security Policy Privacy Policy Secure Development Policy 01 02 03 04 05 06 07 The Extentia Security Policy covers the following Eligibility
13

Gratuity Policy

provide information about

Eligibility

gratuity

Policy and Procedure

amount of gratuity

drawn salary

to 15 days salary for every completed year

taken

Basic

basic monthly salary

the basis

The gratuity

paid to an employee leaving the organization after serving the company for a continuous period of five years or more.

Objective To
the
benefits applicable to the employees of Extentia.
The
is equal
of service. The last
is
as
for the calculation. Gratuity =
monthly salary x 15 days x number of years of service 26 For instance, if your
is Rs. 10,400, the gratuity accrued to you after 5 years of service would be Rs. 30,000
is
14

Life at Extentia

As a member of our team, you’ll be fondly known as an ‘Extentian’. When you become a part of us, you will be joining a choice group of fast-paced individuals. There are many reasons to start and extend your career with us – here are a few

Techquarium

Techquarium is our way of showcasing innovations in technology to the outside world. These are regularly scheduled sessions where new tech devices are demonstrated to an audience and they experiment with them. Some of the gadgets demonstrated include the Amazon Alexa, Oculus Rift, Google Home, and more. We aim to promote original and workable devices that solve everyday problems.

The X24 Hackathon

Since 2015, we hold frequent hackathons where apps are developed from concept to pitch in a time period of 24 hours. The houses compete against each other by selecting one of the defined challenges to prove their abilities, keeping in mind the objective that is to come up with a solution for real-world problems. This competition allows Extentians to show their technical and management skillset.

Sakaar

Social Outreach Program

Started in 2001, Sakaar is our way of making a difference within our community. The name is derived from the Hindi word ‘Sakaar’, which means to realize, fulfill, or achieve. We aim to create social awareness in our city, help the underprivileged, and provide support for charitable institutions.

YOU’R SOMEBODY’S TYPE!
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Friday Reboots

We host informal sessions on personal experiences, movies, sport, politics, poetry, and story-telling during these reboots.

01 | The Extentia Monthly Quiz

One of the most popular activities that take place in Extentia – it helps get everyone’s grey cells working.

02 | Extentia Monologues

Based on the Toastmaster’s concept, it is Extentia’s initiative to help Extentians enhance their communication skills.

03 | Extentia Rangmanch

A platform for Extentians to showcase their talents and perform artistically for their friends and colleagues.

Breakfast Talks

Our guests and customers are invited to conduct ‘Breakfast Talks’. We invite people from diverse domains like law enforcement, playwrights, musicians to share their stories and life experiences. Not work-related, this initiative helps Extentians to enhance their knowledge in various spheres of life.

Currently, given the ongoing work from home conditions, many of these activities are being conducted via Microsoft Teams – providing stressbusters and bringing change in the routine which can get monotonous in the given setup.

We help them learn, contribute, and grow professionally

CONNECT International Internships

Our acclaimed internship program offers international students the benefits of global work experience as well as an intercultural immersion. Here interns gain valuable exposure to the real world and expand their social and business networks.

Since 2004, we have hosted 200+ interns from all across the world

Interns serve as our ambassadors across the world in their respective fields

16

FACILITIES at Extentia

CRECHE

We have partnered with IPSAA Day Care for crèche facility for our employees.

The Extentians (both mothers and fathers) find this most useful as they are close to their child during working hours. Likewise, the children get a sense of security and comfort. During the pandemic IPSAA has stopped providing services. We will recommence soon.

HELP!

ConciErge

For your convenience, we have an actual concierge at Extentia – Nitin Mandlik!

His primary responsibility is to carry out personal errands for Extentians.

ANYWORK ANYTIME ANYWHERE
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DOCTOR

Extentia Family Doctor services can be availed online by contacting HR team members. The service is open not only to you but also to your family members. You could also consult our doctor for a second opinion if you want to.

INSURANCE

Group Mediclaim policy which extends to cover your spouse and up to 2 children (free of cost).

Hence, please add their details. The coverage is up to 2 lakhs for the entire family. For a small charge, we can also cover both parents or both in-laws (living). The cost per parent for those opting to insure their parents is Rs. 3,250/- per annum, per parent. To increase the coverage, we have a top-up policy.

COUNSELOR

can

We have a tie-up with a professional counselor and you
avail this service by contacting surbhi.desai@extentia.com Sum Insured Premium 18 The top-up premium is as below: For 1 Lakh 5500 6500 7500 For 2 Lakhs For 3 Lakh BUG DETECTED

Accommodation

Extentia provides some of its employees and interns with a hassle-free stay and the comfort of working by offering company accommodation. Please contact HR for eligibility and further details.

Clubs Want to learn a sport?

It’s never too late – join Extentia’s ‘Learners Lessons’ conducted by our very own Extentians. Just choose the sport you want to play and get in touch with the relevant coordinators. Minimum charges towards the venue and material cost may apply.

SOMWAAR SAMACHAAR

Extentia’s weekly newsletter that is sent to everyone in the company on the first day of the week.

Football Club (XFC) Badminton Club (XBC) Volleyball Club (XVC) Runners Club (XRC)
CLUBS AT EXTENTIA 19

TECHNICAL EVENTS AND SESSIONS

X24 HACKATHON

Each year, at Extentia, an X24 Hackathon is conducted in which Extentians take part in with a lot of enthusiasm and team spirit. It’s been 5 years since this very event is being conducted.

STEPUP

Step-Up is Extentia’s internal up-skilling program that aims to create a thriving culture of Salesforce dedicated learning and innovation.

TECHQUARIUM

As mentioned earlier, the Techquarium is our way of showcasing innovations in technology to the outside world. It comprises of regularly scheduled sessions where new tech devices are demonstrated to an audience and they experiment with them. Some of the gadgets demonstrated include the Amazon Alexa, Oculus Rift, Google Home, and more. We aim to promote original and workable devices that solve everyday problems.

Spotlight sessions are conducted by Extentians to drive information, sharing, and experimentation. It is an internal platform where Extentians present their knowledge and skills gained by them over the years.

Spotlight
20
SCAN FOR MILK

EVENTS AT EXTENTIA

xpl

Extentia has its very own premier league that is known as the Extentia Premier League (XPL).

The main purpose of the XPL being, providing Extentians with a break from the regular work schedules and fosters friendships and interaction across teams, delivery centers, and functions. Not only does it help the Extentians to hone leadership and organization skills but also plays a crucial part in creating bonds within the Extentia family and fostering fellowships.

Extentians are grouped into 6 houses, whose teams compete in these competitions.

Upon joining, all Extentians are assigned to a House. Once allotted, membership in the house is permanent.

AND VICE-CAPTAINS

XPL Events ANTAKSHARI | CRICKET | QUIZ | FOOTBALL | CREATHON | VOLLEYBALL CAPTAINS
Each house has one captain and two vice-captains to ensure the smooth running of all the events.
21 XPL includes 01| Sports 02| Sakaar (CSR) 03| Cultural activities (singing, drama & dance) 04| Intellectual competitions (quizzes, business planning)

FORUM

The Forum is an occasion early in the year when everyone from Extentia comes together in a single location. Extentians share stories of challenging projects done in the previous year and talk about their aspirations for the following year.

FRIDAY REBOOT

Every Friday we host informal sessions on personal experiences, movies, sports, politics, poetry, and storytelling. All Extentians participate in these Friday Reboot sessions with great enthusiasm, often having a full house every time.

A pandemic like this has not stopped us from conducting reboots. The only difference being they are virtual but are still as exciting as they were.

ANNUAL PARTY

It is Extentia’s flagship event that’s usually held in the month of March. This annual cultural event is for Extentians, their family members, and Extentia’s customers, partners, and friends.

The evening encompasses house-wise skits and dances by groups of Extentians as well as a few common-house performances. The winners based on all the XPL events held throughout the year, are announced at this function.

BREAKFAST TALK

As mentioned above a series of breakfast talks are conducted all through the year.

22

PERFORMANCE AND REWARDS

PERFORMANCE REVIEW

Depending on the role of the employee the metrics of evaluation differ. Core responsibility gets higher weightage. Extentians that fall in an experience range of 0 to 5 years will have continuous feedback twice a year (PULSE) and one Annual feedback.

PERFORMANCE IMPROVEMENT

We have a performance enhancement program based on the job performance feedback given by the assigned Managers. It is a tool given to an employee with performance deficiencies and the opportunity to succeed. It may be used to address failures, to meet specific job goals, or to ameliorate behavior-related concerns.

REWARDS AND RECOGNITION

Spot awards are given to employees to recognize their excellent performance in a specific project or a task.

For those with 5 years and above it’s only one annual feedback.

Eligibility for Review

Every employee whether full-time or contract, trainee, or an intern is eligible for a performance review.

23

END OF EMPLOYMENT

RESIGNATION

Notice period – 90 days.

TERMINATION OF EMPLOYMENT

Found to be dishonest or anti-Extentia activity on any grounds or found faltering on any Extentia’s core values and principles.

DISABILITY OF AN EMPLOYEE

An employee can terminate her/his employment, in case of any kind of permanent disability and he/she will be exempted from serving the notice period.

RETIREMENT

65 years and exceptions will be approved by management.

24
I N F OR M A T IO N T E C HN O L O G Y Write to us at inquiries@extentia.com | Visit us at www.extentia.com

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