CREATING DIGITAL LEADERS
LEADER CODE Unleash Your Potential
www.xebia.com
We just don’t work for Xebia
We are Xebia
CONTENTS 01
Xebia Intro Who are we?
01
Our growth story
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Xebia DNA Our Mission Our Core Values
We are on a mission and this is our manual
Note: This manual will not self destruct so please take your time. It is important that you understand every aspect of our value system to become an integral part of our amazing journey.
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Unleash Your Potential Our Business Drivers Our Signature Principles
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WHO ARE WE? We create digital leaders and build resilient organizations at any scale. Our passion for people, technology, and sharing knowledge makes us uniquely qualified to do so.
01
Microsoft Solutions
Lowde co CLOUD SOLUTION DATA
& AI
Software Technology
New age business model
Transformation
Improved customer service optimized operations efficiency
POWERED BY TECH
DRIVEN BY IDEAS
We love to make technology that works.
We are an Idea company!
We also happen to be one of the leading digital consulting and full-stack technology providers across digital engineering and product development, powering digital transformation for businesses across the globe.
We foster ideas from across our ecosystem and create real-world breakthrough solutions. Xebia has developed cutting-edge products like XLDeploy and XLRelease for effective software management. Two other world-class products, Stackstate.com based on AI Ops and Instruqt.com for gamification of learning are currently in the works.
We have grown organically across industries with a platform engineering mindset. We are also acquiring niche technology firms enabling us to combine emerging technologies like Low Code with our Product Engineering capabilities and Cloud offerings.
We are passionate about innovation and aligned with our mission of being global leaders in each of the markets we serve.
02
OUR GROWTH STORY "A journey of a thousand miles begins with a single step"
2001
2004
Incepted in Netherlands with IT architectural consulting
Launched software development services
Accelerated growth focus across Europe, Americas, Middle East, APAC
- Lao Tzu
03
Expanded Global Operations with Xebia India
2014
2006
2023
2020
Forecasting 6 more niche M&As
Private equity backed growth funding
2025
NASDAQ listing with HQ in USA
2022 M&A of 6 specialized companies and 6 more in the pipeline
We are a fast paced, high growth, cutting edge technology organization fueled by a high performance culture. 04
OUR MISSION Strive for Authority Be no. 1 or 2 in everything we do & all our markets. Aim to be the best in your field. Never compromise on the conditions that make or break your authority.
"It is not the mountain we conquer but ourselves"
-Edmund Hillary
Sir Edmund Hillary & Sherpa Tenzing were the first two to summit the mighty Mt. Everest. This is something everyone would know. Do you know who all scaled the peak after them? That’s the difference between leaders and everyone else. 05
Achieve Thought Leadership
Be a Cool Company
- Communicate your views and opinions - Interact and bond with our Xebia ecosystem
Focus on Values
- Never compromise on our values - Live our values and lead by example
- Experiment and be assured that your failure will not be judged - Aim to be different
Hire Right
- Hire like minded people, the best in their field - People who are fully aligned with our values & mission
Act, Get Going
- Do what is required for the customer to win
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WHO IS THE LEADER @XEBIA?
YO
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OU
MAKE THE CODE Our LEADER CODE allows us to be dynamic and diverse while ensuring consistency in thinking and in action. It keeps us in sync with ourselves, with each other, and with our ambitions. It ensures a high-performing culture that empowers each one of us to unleash our potential and realize our dreams.
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OUR VALUES DEFINE WHO WE ARE
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"You're as good as your values" -Herb Brooks
Our values are at the core of everything we do. They provide us strategic direction and are a constant source of guidance as we grow and develop across the globe in a fast-changing, dynamic world.
These values navigate us on our journey towards achieving our mission and shape a high-performing culture that empowers each one of us to unleash our potential and transform us into better leaders.
Aligning to our values ensures a high performing culture where Individuals, teams, and the organization deliver what they agree to deliver 01
We have clear visibility on whether we are succeeding or failing 02
Trade-offs are debated and explicitly resolved in teams 03
The line is held on non-delivery without excuses 04
We flag risks and break bad news early 05 10
Our Value System guides us in everything we do. Core values are crucial to our success formula. It’s everyone’s responsibility and obligation to align to it and to live it.
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or
Transf
b e n gins o i t ma
h self wit
OUR CORE VALUES
LEADER CODE People First Make sure you value the human size of things.
Sharing Knowledge Xebia Knowledge Exchange is mandatory.
Quality Without Compromise
Customer Intimacy
Strive for 100% quality. Go for the 9; always.
Work on common goals and trust.
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PEOPLE FIRST Make sure you value the human size of things. Don’t think or act corporate; find your own way by communicating directly, person to person and valuing the small things in life. Respect for each other and candid communication are extremely important to our culture.
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Treat employees with respect & dignity, irrespective of gender, ethnicity, religion, orientation, position or level.
Never discriminate between employees in similar circumstances or contexts based on their background, level, or your own personal preferences or biases.
Foster a high-performance workplace, where employees feel challenged to learn & grow, whilst enjoying a sense of camaraderie.
SHARING KNOWLEDGE Xebia Knowledge Exchange is mandatory. XKE attendance is more important than customers issues. Knowledge should flow freely across the entire organization. Participate in forums to share knowledge internally as well as externally.
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Institutionalise meaningful use of collaboration technologies & platforms for knowledge-sharing.
Share Knowledge, resources, and insights on techlists, conferences, blogs, Slack, meet-ups, peer reviews, tech rallies, over beer or coffee, whilst remaining humble and available.
Step beyond “What” & “How” during XKE’s to initiate dialogue on “Why” to build a deeper connect around a transformative purpose. 14
QUALITY WITHOUT COMPROMISE Strive for 100% quality. Go for the 9; always. Forget old behavior, boundaries, limits, and attitude. Quality is doing things right when nobody is present. Perform to the highest possible levels. Enough is just not good enough.
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Never release compromised quality of deliverables, to either meet deadlines and / or budgets.
Focus obsessively on data from meaningful sample sizes to identify variability, root causes of non conformance and detect anomalies that might impact quality.
Simplify processes & documentation so that they are accessible & useful from a Quality Assurance perspective, without being overly complicated.
CUSTOMER INTIMACY Work on common goals and trust. Be truly interested in your customer. Take the initiative to understand the business case of your customer and become a trusted advisor. Advise pro-actively. Strive for an equal level relationship with the customer.
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Stretch the extra-mile with, and via teams, to deliver as per customer expectations.
Do not jump into action, initiating activities before exploring & understanding context, constraints, challenges & concerns of the customer.
Accept that customer perception is the current reality and strive to improving it by generating valid data points to bridge the gap in perception. 16
OUR BUSINESS DRIVERS
“I have no idols. I admire work, dedication and competence.” – Ayrton Senna
Responsibility
Entrepreneurship & Innovation
Take ownership of the company goals. The company is yours, act and decide accordingly. Bridge the gap between your own job responsibilities, personal interests and the company goals.
We have a basic attitude of ‘Yes, if’ and not ‘No, unless’. Xebia tries to motivate and support, offering a green field. You take the room to explore. Maybe we can create something together.
Look around for new opportunities and help turning them into business. Take decisions yourself, as much as you can. Overcome the hurdles. Don’t give up easily.
We offer time, support and budget for the right initiatives within the various expertise practices. So explore,exchange, enteract, be curious, imagine.
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With our value system we create an ideal knowledge-workers place. By applying the business principles we make this ideal place economically successful.
Sense of Urgency
Results
Act immediately always. Never postpone. Grasp the golden moment of a golden idea. Time is the world’s currency. The world operates at light speed, be fast or stay out.
Results go hand in hand with passion, pleasure and professional beliefs. No passion, no results. Find and stick to your passion. Your passions grow and might change overtime.
Think and act parallel, not sequential. Take responsibility and act immediately according to your own beliefs, role and ownership. Find your own voice here.
It is key to be a financially healthy company. Whether for investments in growth or overcoming difficult times. A minimum 18% EBITDA is the norm. 18
OUR SIGNATURE PRINCIPLES Signature principles enable us to retain our Xebia DNA in a dynamic, fast evolving business landscape.
Speak out & be heard. 19
Do whatever it takes to get results.
Celebrate the good life.
“Heroes are made by the paths they choose, not the powers they are graced with.”
Accomplishing our mission and living our values is everyone’s responsibility. 20
www.xebia.com
