Table of Contents Part I
The Case Study Importer -Ralph Lauren -Company Timeline -Product History
Part II
The Imported Goods -Imported Merchandise History
Part III
Eight Steps of Import Buying in Vietnam -Country Profile -Country Analysis -Country’s Business Etiquette -Importing Trade Agreements, Laws, and Policies -Classifying the Import -Product Cost Sheets -Shipping Rout -Finalized entry process
Part I The Brand
W
“ hat began 40 years ago with a collection of ties has grown into an entire world, redefining American style. Ralph Lauren has always stood for providing quality products, creating worlds and inviting people to take part in our dream. We were the innovators of lifestyle advertisements that tell a story and the first to create stores that encourage customers to participate in that lifestyle. RalphLauren.com takes this participation to a new level as a rich and exciting interactive destination. When you’re transported into the world of Ralph Lauren online, you can shop for great products for yourself and your home, learn about adventure, style and culture in RL Magazine and on RL TV, find one-of-a-kind vintage pieces and exquisite gifts and much, much more. Back when all this started, I felt sure that there were no boundaries. I’m even more sure of that today.” -Ralph Lauren
The Timeline
1967
Ralph Lauren starts a necktie line under the label Polo. While working for the tie manufacturer Beau Brummell, the twenty-eight year old Lauren has ideas for new styles of ties and wants to begin designing himself. The company's president agrees to let Lauren start his own line. Drawing on his interest in sports, Lauren calls his line "Polo". Going against the trends of the day, his ties are wide, and handmade from high-end fabrics. He works out of a single "drawer" in a showroom in the Empire State Building and makes deliveries to stores himself. In his first year in business, he sells $500,000 worth of ties to the most prestigious names in men’s clothing, including Paul Stuart, Neiman Marcus, and Bloomingdale’s. It wasn’t the tie; it was a commitment to myself. It was a commitment to do what I loved and give it my all. It was exciting. That tie grew into a whole industry. (1992) I called it Polo because it was a sport that had a sensibility that was sporty and international. It was tweedy and sophisticated. It was stylish. Polo had an imagery that represented the lifestyle of the ties and the clothes. (2000)
1981
Ralph Lauren’s First International store opens in London. Located in a former pharmacy, the store exemplifies the unique, atmospheric gentleman's club" look that Lauren's stores become known for. Highlighting existing Art Deco architectural details, the store is decorated with chandeliers, mahogany fixtures, paintings, and antiques. This is the first freestanding store in Europe for an American designer. "He is the first American designer to seize the potential for the American look in Europe." —Patrick McCarthy, Fairchild Publications, 1986 I've always loved England…it was timeless, not about the latest new sleekness. It was about weathering and those things that get better with age. (2000) Polo's first multipage advertising spreads are introduced, with a campaign shot by Bruce Weber. The campaigns present elaborate, visually themed stories, shot on location, in spreads up to twenty pages long. The "movies," as they are known, become the company's signature style of advertising. "He has made us want not just what the elegant tribes in Bruce Weber's advertising vignettes are wearing, but also the way they're living: garden parties, polo matches, whitewashed porches, trips to Santa Fe." —Bridget Foley, Sunday Express Magazine, 1992 "Ralph has never designed in a vacuum; he has always been in a movie." —Buffy Birrittella, Polo Ralph Lauren, 2007
1970
Lauren wins his first COTY Award. He is selected by members of the fashion press as the winner in the category of highest creativity in men’s fashion design. The award comes after Lauren designs an unlined, “unconstructed” suit. "Lauren has never swung the axe wildly on the classic foundations. He infiltrates instead of storming, with lasting effect. His current barrier-breaker, the completely unconstructed suit, was introduced last spring in cotton madras… For some reason, the men's industry had never produced soft suits with careful cut and tailoring in anything but seersucker. It was a sort of bombshell, now it's taken off across the country." —Eleanor Lambert, Columbus Dispatch, 1970 "He could very easily be called the Chanel of men's fashion. Because from one season to the next, he doesn't change his work, he just updates it." —Lori Ciano, Sun-Sentinel, 1970
1990
Polo Golf for Men and Women is launched This is Lauren's first performance-driven sportswear collection, and the company sponsors professional athletes in conjunction with the line launch. Professional golfers, such as Tom Watson and Davis Love III, compete in the clothes and appear in the advertising campaigns.
2000’s
Pink Poney Debuts
The Pink Pony T-shirt becomes the symbol of Polo Ralph Lauren's cancer initiative. The Pink Pony Fund is a worldwide philanthropic effort to fight cancer. With an emphasis on breast cancer, it supports programs for early diagnosis, education, treatment, patient navigation, and research in medically underserved communities. Ralph Lauren Media is formed in February to develop an online presence and e-commerce site for Polo. The following year, in partnership with NBC, the company launches Polo.com. In the coming years, the site evolves and expands into a dynamic outlet for Polo Ralph Lauren. Other features are introduced, such as Polo.com Magazine, which contains exclusive articles and interviews, and Runway.Polo.com, which allows viewers all over the world to watch the runway shows each season. The internet offers a new world where I can express not only my designs but also my thoughts…I can say whatever I want to say on the internet and express it directly to the consumer. It makes my role much more intimate with the consumer. (2000)
Products Ralph Lauren is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For more than 44 years, the Ralph Lauren reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.
Part II
Imported Goods
Ralph Lauren’s Imported Merchandise Ralph Lauren imports over 600 diffrent products here, into the United States. Some of the items imported include: - Ralph Lauren Men’s Polo’s. (Vietnam) - Polo Shoes (Shanghai) - Ralph Lauren Hat’s (China) - Ralph Lauren Bathing Suits (China) - Ralph Lauren Shoes (Italy)
Ralph Lauren’s Goods Made in the USA - Yarn, and Cotton (Winston- Salem, North Carolina) - Polo Shoes, and knit wear (Lyndhurst, New Jersey) - Ralph Lauren ladies wovens and ladies pants (High Point, North Carolina)
Part III The Eight Steps
Step I
Traits of the Economy
Vietnam Social & Cultural Confucianism :The teachings of Confucius influence the Vietnamese describe the position of the individual in Vietnamese society. Confucianism is a system of behaviors and ethics that stress the obligations of people towards one another based upon their relationship. The basic tenets are based upon five different relationships: 1.Ruler and subject 2. Husband and wife 3. Parents and children 4. Brothers and sisters 5. Friend and friend Confucianism stresses duty, loyalty, honor, filial piety, respect for age and seniority, and sincerity. Vietnamese life revolves around the family. The Vietnamese family consists of the nuclear as well as the extended family. It is not uncommon for three generations to be living together under one roof. In Confucian tradition, the father is the head of the family and it is his responsibility to provide food, clothing and shelter and make important decisions. Within the same tradition it is believed that after someone dies their spirit lives on. Descendent’s will “worship” their ancestors to ensure their good favor. On the anniversary of a person’s death, ceremonies are held in their memory. They are also remembered during certain lunar festivals and souls are consulted prior to important decisions or occasions such as a birth or a wedding. Hierarchy: As with most group-orientated societies there are also hierarchical structures. In Vietnam these are very much based upon age and status. This derives from Confucianism, which emphasizes social order. Everyone is seen as having a distinct place and role within the hierarchical structure, be it the family or workplace. An obvious example is seen in social situations where the oldest person in a group is greeted or served first. Within the family the head would be responsible for making decisions and approving.
Political The Socialist Republic of Viet Nam is a law-governed state. The political system was established upon the birth of the Democratic Republic of Viet Nam and comprises the following: The Communist Party of Viet Nam is the vanguard of the Vietnamese working class, the working people, and the whole nation; a loyal representative of the interests of the working class, the working people, and the whole nation. People in the political system: As the maker of history, the people constitute the decisive force in the process of social evolution and make up the current political system in Viet Nam. All powers belong to the people and their powers are exercised through the State. The State regulates the society by laws under the leadership of the Communist Party of Viet Nam. The State of the Socialist Republic of Viet Nam is the central organization and the pillar of the political system that realizes the will and power of the people, acts on behalf of the people and is accountable to the people for the management of all activities of the social life and in domestic and external affairs. The National Assembly is the highest-level representative body of the people; the highest organ of state power of the Socialist Republic of Viet Nam; the National Assembly exercises three main functions: to legislate, to decide on important national issues, to exercise supreme supervision over all activities of the State. The State President is the Head of State, elected by the National Assembly from among its deputies to represent the Socialist Republic of Viet Nam in domestic and foreign affairs. The President has twelve powers as provided by the Constitution, of which the most important are to declare the promulgation of the Constitution, laws and ordinances, to head the all people’s armed forces and assume the Chairmanship of the National Defense and Security Council, to recommend to the National Assembly the election, removal or dismissal of the Vice President, the Prime Minister, Chief Justice of the Supreme People's Court, and Head of the People's Procuracy. The Government is the highest body of State administration of the Socialist Republic of Viet Nam. The Government has the same term of office as the National Assembly. The Government administers the implementation of the State’s affairs in the fields of politics, economics, culture, society, national defense and security and foreign relations; ensures the efficiency of the State apparatus from central to grassroots levels; assures that the Constitution and laws are respected and executed; and guarantees the sustainability and improvement of the people’s material and spiritual life. The Government consists of Prime Minister, who is a National Assembly deputy as provided by the Constitution, Deputy Prime Ministers, Ministers and other members.
Economic Vietnam’s economic structure is classified into the following sectors: Primary Sector: From 1994 to 2004, agriculture and forestry grew at a yearly rate of 4.1% and contributed 21.8% to the GDP in 2004. The agricultural output declined but employment in this sector remained comparatively higher. In 2005, 60% of the labor force was concentrated in agriculture, forestry and fishing; although agricultural produce was responsible for merely 30% of exports. The reduction of government monopoly on rice exports converted Vietnam into one of the world’s largest rice exporter. Secondary Sector: Japan has been aiding Vietnam to develop its auxiliary industries. From 2008 till date, Japan has given approximately US$180 million as aid to finance SMEs. The country has already built supporting industry zones in several places including the Que Vo district and the Bac Ninh province. There is a high prospect of developing supporting industries, such as garment, textile, leather, electronics, IT, automobile and engineering. Priority is also being given to livestock and aquaculture industries. Latest technology and business solutions are being employed to serve the increasing domestic and export demands. Tertiary Sector: By 2010, the insurance sector was expected to account for 4.2% of the GDP via increase of life and non-life insurance premiums to $2 billion and $562 million respectively. This would be a result of the manufacture of innovative products and sale channels.
Geographic
Vietnam is located on the Indochina peninsula in Southeast Asia. It has a long land border of 4,550 km, bordering China to the North, Laos and Cambodia to the West, and the Eastern Sea (South China Sea) of Pacific Ocean to the East.
Contributing Factors Labor Force (education, manufacturing, construction): Vietnam,East Asia & Pacific (developing only) Income level: Lower middle income. GDP at market prices (current US$) $186.2 billion 2014. Population, total 90.73 million 2014 Inputs (natural resource): Oil and Gas Vietnam’s potential crude oil reserves in the southern offshore area stand at about 270 million tons and are likely to increase substantially with continued exploration. Vietnam has potential non-associated gas reserves of more than 360 billion cubic meters. Proven associated gas reserves are on the order of 57 billion cubic meters. Mineral Resources Vietnam’s primary coal resource, anthracite, is concentrated in Quang Ninh Province in the Northeast. It has potential recoverable reserves of 7-8 billion tons of which 600 million tons are shallow (within a depth of 100 meters). The country also has an abundance of other minerals, including bauxite, iron ore, copper, gold, precious stones, tin, chromate, apatite, and building materials such as granite, marble, clay, silica sand, and graphite. Other Resources Vietnam is also very rich in other natural resources including significant hydropower (10,000 MW), marine resources, tropical forest, and agricultural potential. The country has 4 world heritages recognized by UNESCO, beautiful beaches, national ecologic forests, countryside, high-land and historic places. Products (things they manufacture there): Industrial output is evenly split between the state-owned, private, and foreign sectors. Since the late 1980s, Vietnam has actively promoted foreign investment, resulting in a very rapid growth in output by that sector. International corporations have been most active in mining, electronics assembly, and the production of textiles, garments, and footwear, usually for export. Corruption and an unclear legal system have severely limited Vietnam ability to attract additional foreign investment since the 1997 Asian financial crisis. Vietnamese state-owned factories produce a number of commodities for local consumption, such as cigarettes, textiles, alcohol, fertilizer, cement, food, paper, glass, rubber, and some consumer appliances. Private firms are still relatively small in size and number, and are usually concentrated in agricultural processing and light industry. Many complain that state interference, an undeveloped commercial infrastructure, and a confusing and ineffective legal system inhibit their growth and success. Transportation (infrastructure of the country): Xe Om: The xe om (zay-ohm) is a motorbike taxi. Xe means motorbike, om means hug (or hold), so you get the picture. Getting around by xe om is easy, as long as you don’t have a lot of luggage. Fares are comparable with those for a cyclo, but negotiate the price beforehand. There are plenty of xe om drivers hanging around street corners, markets, hotels and bus stations. They will find you before you find them… Bus: Few travelers deal with city buses due to communication issues and the cheapness of taxis, cyclos and xe om. That said, the bus systems in Hanoi and HCMC are not impossible to negotiate – get your hands on a bus map. Taxi: Taxis with meters, found in most major cities, are very cheap by international standards and a safe way to travel around at night. Average tariffs are about 12,000d to 15,000d per kilometer. However, dodgy taxis with go-fast meters do roam the streets of Hanoi and HCMC, they often hang around bus terminals. Only travel with reputable or recommended companies. Two nationwide companies with excellent reputations are Mai Linh (www.mailinh.vn) and Vinasun (www.vinasuntaxi.com). Cyclo: The cyclo is a bicycle rickshaw. This cheap, environmentally friendly mode of transport is steadily dying out, but is still found in Vietnam’s main cities. Groups of cyclo drivers always hang out near major hotels and markets, and many speak at least broken English. To make sure the driver understands where you want to go, it’s useful to bring a city map. Bargaining is imperative. Settle on a fare before going anywhere or you’re likely to get stiffed.
Contributing Factors Cont. * Approximate fares are between 10,000d and 20,0000d for a short ride, between 20,000d and 40,000d for a *longer or night ride, or around 40,000d per hour. Travelers have reported being mugged by cyclo drivers in HCMC so, as a general rule, hire cyclos only during the day in that city. When leaving a bar late at night, take a metered taxi. Business Climate: Vietnam is ranked 99th out of 185 economies in Doing Business 2013, with no change in overall ranking from last year. According to the latest Enterprise Surveys (2009), the top obstacles to running a business in Vietnam include Access to Finance and the Practices of the Informal Sector. 55.6% of firms reported competing with unregistered or informal firms, compared to 50.1% regionally. Only 49.9% of firms have a line of credit or loans from financial institutions, though that figure is higher than the regional average of 40.4%. Of the 33 sectors covered by the Investing Across Sectors indicators, 18 are fully open to foreign equity ownership in Vietnam, including manufacturing industries. Overt statutory ownership restrictions exist primarily in strategic services sectors, such as telecommunications (fixed-line and wireless/mobile), electricity transmission and distribution, and select transportation sectors. Vietnam’s economic freedom score is 51.3, making its economy the 136th freest in the 2012 Index. Its score is 0.3 point worse than last year, with a notable improvement in trade freedom counterbalanced by lower scores in government spending and monetary freedom. Vietnam is ranked 29th out of 41 countries in the Asia–Pacific region, and its overall score is lower than the world and regional averages.* Effects of quota removal : The effects of the quota removal really effected the China in a good way. It helped Vietnam but there was not a lot of incentive for Vietnam.
Hanoi, Vietnam
Son Doong Cave, Vietnam
Step II
Company and Country Analysis
Ralph Lauren Code of Conduct LEGAL AND ETHICAL STANDARDS - Our business relationship is built on a mutual respect for and adherence to all legal requirements and the highest ethical standards. We expect our business partners to observe all international standards, and national and local laws and regulations while operating their business. WAGES, BENEFITS, WORKING HOURS AND TRANSPARENT RECORD KEEPING - Our business partners must comply with all laws regulating local wages, overtime compensation, and legally mandated benefits. Wage and benefit policies must be consistent with prevailing national standards. Under ordinary business circumstances, employees must not be required to work excessive working hours per week including overtime and have the option of at least one day off in seven. We expect that all record keeping will be accurate and transparent at all times. HEALTH AND SAFETY - Our business partners must ensure that their employees are provided a safe and healthy work environment, and are not subject to unsanitary or hazardous conditions. ENVIRONMENTAL SUSTAINABILITY - Our business partners must embrace a fundamental concern for environmental protection and conduct their operations consistent with local and internationally recognized environmental laws and best practices. They must also operate and source in such a manner that respects the environment and local communities, with particular concern to avoid deforestation, pollution, habitat loss, and rising greenhouse gas emissions. CHILD LABOR - Our business partners must not use child labor, defined as employees under the age of 16. FORCED OR BONDED LABOR - Our business partners will not work with or arrange for purchase of any materials or services that supports or utilizes forced or bonded labor. DISCIPLINARY PRACTICES - Our business partners will not employ or conduct any business activity with partners who employ any form of physical or mental coercion, or punishment or monetary fines against employees. DISCRIMINATION AND HARASSMENT - Our business partners will not practice any form of discrimination or harassment in hiring and employment, based on race, color, religion, sex, gender, sexual orientation, age, marital status, disability, and ethnic or national origin. FREEDOM OF ASSOCIATION - Our business partners should respect the legal rights of employees to freely, and without harassment, participate in organizations of their choice. SUBCONTRACTING - Our business partners may only subcontract to previously approved suppliers for manufacturing or services according to our corporate requirements. All subcontracted suppliers must meet the same criteria as our direct contracted product and service suppliers. ANIMAL SOURCING PRINCIPLES - Our business partners must share our commitment to principles, practices, and regulations that require animals in our supply chain to be treated with care and respect. CUSTOMS COMPLIANCE AND PRODUCT SAFETY - Our business partners must comply with applicable international customs’ laws and regulations, including but not limited to, participation in US based Customs-Trade Partnership Against Terrorism Programs (C-TPAT) for all products and services as well as other international security regulations. In addition, all products must specifically meet all Consumer Product Safety Commission regulations and requirements and all international regulations and restrictions for product safety and hazardous substances.
CONFLICTS OF INTEREST/ANTI-BRIBERY - Offering compensation of any value (gifts, discounts, services, loans, payments) to any Ralph Lauren Corporation or affiliate employee, service provider or government/ political official to influence any act or decision to secure a business advantage is strictly prohibited.
SWOT Strengths - Polo Ralph Lauren is a leading global player in the design, distribution and marketing of lifestyle products such as men’s, women’s and children’s apparel, accessories, fragrances and home furnishing. - Ralph Lauren's retail arm operates through a chain of over 325 retail and factory outlet stores, in addition to the company's online store. - Its marketing campaign in Europe which involved 4D mapping was the most innovative marketing campaign Vietnam has comparatively lower labor costs - Temperate climate conditions in Vietnam - Minimal logistical issues for shipping from Vietnam to the U.S. - Vietnam has an average knowledge of apparel sewing to U.S. standards - There is a strong work and quality ethics in Vietnam - There is easy access to deep sea ports in Vietnam - There is political stability and favorable trade policies in Vietnam
Opportunities - The brand can drive more growth and sales through e-tailing - With a stronger social media presence, the brand can reach younger generations - An improving infrastructure in Vietnam - Industry in Vietnam is booming and beginning to grow into the northern region
Weaknesses - Lawsuit by Levis affected brand image - Fake imitations and replica products affecting margins and sales - The cost margins for the brand are unstable due to buying and selling in different currencies - Vietnam’s fragmented manufacturing industry makes it harder to identify suitable suppliers, especially for those new to Vietnam. - Lack of basic infrastructure is a main cause of this fragmentation in Vietnam - Most raw materials must be imported to Vietnam, resulting in longer lead times - Most manufacturing facilities in Vietnam are government-controlled - Financing of product materials and actual production in Vietnam is unstable - Contractual agreements from Vietnam factories are not always honored - Labor-compliance issues exist in many facilities - There is difficulty in working directly with the facilities in Vietnam, with brokers and agents acting as barriers - In Vietnam the quality of raw materials specified vs. that which is actually provided often varies
Threats - The bargaining power of suppliers is more in case of Polo because a large section of the revenues come from strategic licenses over which the company has no operational control - Changes in exchange rates can cause a serious concern related to foot-traffic and will affect prices - The highly fragmented fashion industry ensures that there is high bargaining power of buyers - Vietnam is known as having perpetual misunderstandings when dealing with other cultures in business
Step III
Country’s Business Etiquette
Vietnamese Culture The Vietnamese people represent a fusion of races, languages, and cultures, the elements of which are still being sorted out still to this day. Masculine or Feminine: In traditional Vietnamese society, men are favored over women. A famous Vietnamese proverb is, "one boy is something; ten girls are nothing". In contemporary society, the Vietnamese government supports the idea of gender equality in every field. The Vietnamese constitutions of 1946 and 1992 confirm that Vietnamese women have equal rights in fields such as employment and education. This ideology gives equal opportunities to women. Women at the offices work as hard as men. However men’s superior social standing still prevails, especially in rural areas or in ethnic minorities of Vietnam. In meetings, men talk more than women. Thus, in order to listen to women and men’s views, you should keep this in mind. You should organize separate meetings or reduce men’s domination at the workplace. Negotiation Styles and Strategies: Vietnamese business negotiations Persistence. Vietnamese focus on harmony and flexibility. Pressing for an answer or losing your temper will be counterproductive. At an impasse, count to 20 then delve back into what will likely be a circuitous conversation vs. a straight line to the finish. The Vietnamese have won long wars through commitment and attrition (combined with large amounts of bravery). Vietnamese can stay the course for a long time. Show them that you can too. Find electronic design firms Go in your search results, you can further target provider options, then select Go. Getting around “No” Vietnamese may express “no” through phrases such as “It’s complicated” or “There’s a problem”. Many westerners shift into problem-solving mode, but you should be cautious. The best way to proceed is to express belief in your counterpart’s ability to resolve the problem. You will build trust and facilitate forward movement, however laborious it may seem. You have thrown the ball in their court, graciously. Building consensus Vietnamese use the phrase ‘xin phep’ to seek permission to contribute to conversation or debate. Comparable phrases in English might be “If you agree, we thought we might….” or “Please, allow me to suggest….” These phrases will be noticed. Rationale Vietnamese take the time to understand the reason, logic, and motivating factors in a holistic manner – connecting the dots. They must be convinced that it’s a win-win deal. Vietnamese think long-term. A bottom line approach or a quick fix may be perceived as simplistic and short-term thinking or, worse, a method of taking advantage for a rapid, one-sided gain.
Vietnamese Culture Cont. Silence and humor Vietnamese are practiced observers. They are not afraid of silence or pause. In meetings, Vietnamese may appear to be delaying, but they are actually gathering pertinent details on issues and personalities, while simultaneously gaining your respect for them. Their indirect, unemotional style and vagueness allow room for maneuverability and ‘outs’. Silence is ‘constructive ambiguity’. It is rude to interrupt. A type of social interaction is not uncommon to business meetings; joking can be useful both to build rapport and break tension. Allow your counterpart to lead the way in this realm but do not be afraid to follow. Negotiation Styles Count. Compromise Vietnamese know what they want and are willing to compromise. It is not considered weak or giving-in; compromise is, to the contrary, necessary. Renegotiating previous commitments It is not unusual for Vietnamese to revisit items previously agreed upon (done deals), and try to renegotiate. If this happens, graciously enter into talks, be flexible and well prepared for what you can and cannot change. Avoid getting visibly angry. However, sadness, is a useful sentiment for this type of situation. There are many more subtleties, strategies and important differences to be aware of when negotiating with the proud people of Vietnam. Ethics, politics, etiquette are full of do’s and don’ts. However your meetings progress, focus on building relationships for the long term and finding your place in the web. Patience, politeness, and persistence will bring opportunities for you and your Vietnamese customers; suppliers, or coworkers. Remember, have patience to cultivate relationships and results will follow. Type of Communication: In Vietnam, the meeting will be confirmed at most one week prior to the appointment. It may be difficult for you to plan a trip, but it is a reality in Vietnam. You should reconfirm your meeting one or two days ahead. You should contact with your partner first to get a list of participants and their ranks so you know who you’re going to talk to and vice versa you should also send your representatives before.
Hanoi, Vietnam
Social and Cultural Elements The French introduced Western values of individual freedom and sexual quality, which undermined and the traditional Vietnamese social system. In urban areas, Western patterns of social behavior became increasingly common, especially among educated and wealthy Vietnamese attended French schools, read French books, replaced traditional attire with Western-style clothing, and drank French wines instead of the traditional wine distilled from rice. Adolescents began to resist the tradition of arranged marriages, and women chafed under social mores that demanded obedience to their fathers and husbands. In the countryside, however, traditional Vietnamese family values remained strong. Many young people embraced sexual freedom and the movies, clothing styles, and rock music from Western cultures became popular. But in the North, social ethics were defined by Vietnam Communist Party’s principles. The government officially recognized the equality of the sexes, and women began to obtain employment in professions previously dominated by men. At the same time, the government began enforcing a more puritanical lifestyle as a means to counter the so-called decadent practices of Western society. Traditional values continued to hold sway in rural areas and countryside, where the concept of male superiority remained common. In the 1980s, the Vietnamese government adopted an economic reform program that freely from free market principles and encouraged foreign investment and tourism development. As a result, the Vietnamese people have become increasingly acquainted with and influenced by the lifestyles in developed countries of South East Asia and the West.
Social and Cultural Elements Cont. Appropriate Business Attire: In Vietnamese business culture, suits and ties in subdued colors are the norms. The bright color of any kind is not appropriate. The accepted style of dress for a business meeting in Vietnam is conservative – a dark colored, contentious suit and tie are customary for men. Women should wear conservative suits or dresses; a blouse or other kind of top should have a high neckline. Stick with subdued, neutral, colors such as beige and brown. Women must take care that their skirts are not above the knees; good quality jewelry that is neither ostentatious nor overly expensive is recommended for making the right impression. Flat shoes or very low heels are the main footwear options for women due to the emphasis on conservative, modest, dress in Vietnamese business culture, especially if you are relatively much taller than your hosts. High heels are acceptable only at a formal reception hosted by a foreign diplomat. Jeans may not be acceptable casual wear for both men and women especially when you working with the state company. Introductions: Hierarchy and face manifest in different ways within business meetings. For example, the most senior person should always enter the room first. Greeting: You will be led into a meeting room in which your participants are already presented. Your team leader should enter first. And after greeting by making handshaking, your team will be invited for sitting across a table, leaders opposite each other and others seated in descending order of importance. Small talk will come first. Business is addressed once people feel comfortable with each other. The head of the host team will deliver a short welcome speech, and then turn the floor over to the visitors. Your senior team member should speak for your company; avoid conflicting statements from other team members. When talking, your spokesman should address the senior Vietnamese representative. Vietnamese prefer to hear a proposal as a broad overview, and then respond to specific issues or questions point by point. Presentation of Business Cards: Business cards are exchanged on initial meetings and should be presented with both hands. When receiving business cards ensure you show proper respect to it and do not simply glance at it and put it on the table.
Business cards are a common opening to business meetings. It is very impressive if you prepare the business card which has two sides, one has your own language and the other translated into Vietnamese. Because it is a little bit difficult for you and your partner to distinguish foreign people so a very important point is you should put your picture into the business card. Business cards should be handed to all those attending the meeting because it is sometimes difficult to discern who the important players are and who will play what role in the future. Generally, a business card should be handed to the most senior person first. Cards should be presented with two hands to very important officials, but for all others, there is no required etiquette. By reading your hosts’ cards carefully, you can show respect and clarify the function of the person with whom you are speaking. Treat them with respect but don’t obsess over them. In the case of large delegations, the exchange of cards may only take place between the most senior representatives. Other members of the group can exchange cards after the meeting is complete.
Social and Cultural Elements Cont. First Name or Title: Vietnamese name generally contains three parts: family name or surname, middle name and last name. Vietnamese family name comes first and then middle name and last name. For example Phan Van Khai, Phan is the family name, Khai is the first name and Van is the middle name. It is always a good idea to ask a native speaker which name is the family name and which name you should call your partner. Vietnamese always say the first name when they want to mention someone. For business purposes, it is traditionally acceptable to call a Vietnamese person by the surname, together with a title, such as “Director Pham” or “Chairman Nguyen.” If a person does not have a professional title, you can address a person using his or her first name, such as Mr. Khai or Ms. Thu, but always remember to say the first name with a title like “Anh” or “Chi”. A married Vietnamese woman always retains her maiden name; she will use her husband’s last name on occasions for formal addressing only. Address people using official titles such as “General” “Committee Member”, or “Doctor” whenever possible. It is customary to address the deputies by skipping the word ‘deputy,’ such as, ‘Chief ’ for ‘Deputy Chief,’ ‘Chairman’ for ‘Vice Chairman’ ‘General Manager’ for ‘Assistant General Manager’. Gestures: Handshakes are used upon meeting and departing. Handshakes only usually take place between members of the same sex. Some Vietnamese use a two-handed shake, with the left hand on top of the right wrist. Always wait for a woman to extend her hand. If she does not, bow your head slightly. - Nodding: greeting, affirmative reply, and agreement - Shaking one’s head: negative reply disagreement - Bowing: greeting. Great respect - Avoiding eye contact: showing respect to people senior in age or \status or of the opposite sex - Winking: not acceptable, especially when directed at people of the opposite sex - Frowning: frustration, anger, or worry - Pouting: disdain - Smiling: agreement, embarrassment, disbelief, mild disagreement, appreciation, and apology
Time: The Vietnamese are punctual and expect others to be so too. Joke telling: Vietnamese people like humor, so it’s good if you can make jokes. They will feel comfortable if you can make jokes, however, making a good joke is not easy if you don’t understand the culture. Colors, numbers, and their meanings: In Vietnamese business culture, suits and ties in subdued colors are the norms. The bright color of any kind is not appropriate. A dark colored, uncontentious suit and tie are customary for men. Women should stick with subdued, neutral, colors such as beige and brown. Gift Giving: Gift giving is important in Vietnam because of the significance of interpersonal relationships in Vietnamese culture. First and foremost, do not encourage corruption. There is a clear cut between gift-giving and bribery. Nevertheless, it is common in Vietnam for exchanging small gift on certain occasions such as anniversary, Tet holiday… to express your respect, appreciation or gratitude. Gift-giving customs depend on the context. If it is a private gift for one Vietnamese partner you should give the gift at a private occasion or at a business meeting if no other one presents. If you have a gift for the whole office or company, you should give it after the business meeting with the whole office’s employee. Do not wrap a gift in the black paper because this color is unlucky and associated with funerals Vietnam. Gifts that symbolize cutting such as scissors, knives and other sharp objects should be avoided because they mean the cutting of the relationship. Vietnamese may or may not open these gifts when they are received; leave the option to them. You will also receive gifts and should defer to your host as to whether you should open it when received or not. Regardless of when it is opened or what it is, profuse thanks are always appropriate. Business gift giving is fairly common at the end of a meeting or during a meal in honor of your business associates. Gifts should be small but not expensive. Something with your company logo or something typical from your country both make excellent gifts.
Business Entertaining Proper Use of Utensils: Polishing chopsticks at a restaurant – When eating out at a Vietnamese restaurant, one of the first things I do is grab some chopsticks and rub them with a paper napkin to make sure that they’re clean. Then I set the chopsticks down on a clean paper napkin in front of each person. I do the same thing with a soup spoon. On the rare occasion that I’ve not polished the plastic utensils out of a sense of embarrassment, I found junk on the utensils. Table Manners: The man is first – It’s not THE MAN but the man. My father always sits at the prominent spot at the table and served first. He still does this, but he also seats my husband and other males around him at one end of the table. Actually, Dad is in charge of the seating arrangement and when we’re dining with my parents, we always wait for him to inform us where to sit; there’s a fluctuating number of family members at the table since we all don’t live at home. When eating at home, I often find myself serving my husband first and he’ll inevitably thank me and tell me, “Hey, you didn’t need to do that.” But I did and it’s hard to stop. Both hands on the table – Western table etiquette says that you are not supposed to put both hands and elbows on the table. I learned that in elementary school and from watching lots of American television shows. So it was that I started eating with only one hand on the table. When my mother caught me, she told me that you have to have both hands on the table during a Vietnamese meal because otherwise, (1) you cannot pick up your rice bowl and use chopsticks at the same time, (2) you cannot use all your fingers to wrap up food in banh trang rice paper and lettuce, and (3) other people won’t know what your other hand is up to under the table. Trying to remember to keep one or two hands on the table depending on the cultural situation and its rules of etiquette has been akin to learning to be ambidextrous. I’m not great at it. Forgive me if you see both of my hands on your table. Setting a ‘proper’ Vietnamese table – Y W ago, I was astounded to find out that other Vietnamese people ate their meals with just a rice bowl and chopsticks set out for each person. At my mother’s table, each place setting included a salad plate with a rice bowl centered on top. To the right, there was a perfectly aligned set of matching chopsticks and a soup spoon. That was proper Vietnamese table manners, even though our rice bowls were the cheap free ones we got from the Asian market and the chopsticks were plastic made to look like ivory. My mom’s practical argument is that you have to put the unwanted bits of food (bones, skin, etc.) somewhere – preferable not the table surface and the floor. She also wanted to maintain a certain dignity in the midst of our rather modest immigrant living conditions. In Vietnam, food trash is often directly put on the table or dropped onto the floor and someone comes along to clean it up later. At casual eateries, you’re mostly given a rice bowl and chopsticks to eat with. I’ve never tried to throw or spit my bits out, but I have tried to set our table with just rice bowls and chopsticks. Rory, my nonVietnamese husband, always complains that it doesn’t feel right and slides a salad plate underneath each bowl.
Personalize food before eating – Vietnamese cuisine is a highly personal one in that “you CAN have it your way,” as the Burger King motto goes. Before diving into a bowl of pho, I go through the ritual of adding bean sprouts, torn herb leaves, and chile slices. I love to mix up a little dipping sauce at the table or tweak one that’s been set out. With western foods such as a hamburger, I often take a good 5 minutes to arrange all the garnishes to get them just the way I like it. I love buffets because you can freely make your own food and flavors. It’s fun to personalize and tinker with your food, even if other people are nearly halfway done with theirs before you take your first bite. When it comes to eating Vietnamese food, I don’t know if there are general rules as much as parameters. On the other hand, we each set up a little personal set of rules based upon childhood experiences and personal preferences. They’re hard to change but then, why? Alcoholic Beverages: To consume alcohol here you have to be 18 or over. Appropriate Conversation Subjects: If you want to make a good impression when you meet someone for the first time, a good topic to discuss is family. Vietnamese appreciate it if you ask them about their marital status (i.e. single or married) about their parents, their spouses, and their children. It means that you care about their lives. You can ask questions such as: Are you married? How many children you have? How many brothers or sisters do you have? What do your parents do? What grade is your son in? Etc. Vietnamese society has a hierarchy based on age, so you can also ask people about their age. After knowing their age, you will be able to address them in the proper way. For example, if they are older than you, you can call them anh (for males) or chi (for ladies). Addressing them this way means that you are according them the level of respect that corresponds to their age. If you can speak some Vietnamese or show your interest to learn some Vietnamese, people will form a good impression of you as well. Avery common word used in the first meeting is : Chao (this word can be used for greeting and saying good bye). If you were addressing an older male you would say ’Chao anh’ and if you were addressing an older female you would say ’Chao chi’. When meeting someone for the first time, Vietnamese people generally don’t like to discuss politics, as they do not know who you are or what is your political perspective. If you show a strong interest in politics in the first meeting, it could impact negatively on subsequent meetings or on your future work. Topics to avoid: Death or accidents are considered bad luck so you should not talk about these incidents. Vietnamese people like humor, so it’s good if you can make jokes. They will feel comfortable if you can make jokes, however, making a good joke is not easy if you don’t understand the culture.
Step IV
Importing Trade Agreements, Laws, Policies
The U.S.-Vietnam Bilateral Trade Agreement (BTA) - Resources for Understanding The U.S.-Vietnam Bilateral Trade Agreement (BTA) is a comprehensive document covering trade in goods, protection of intellectual property rights, trade in services, investment protection, business facilitation and transparency. The 140-page agreement, which took almost five years to negotiate and put into effect, is highly-technical and was written to accord with World Trade Organization (WTO) and other international trade and investment principles. The BTA can basically be summarized as a commitment by both sides to create necessary conditions for the products, businesses and nationals of the other side to have fair access to compete in the other’s markets. When the BTA went into effect on December 10, 2001, the U.S. immediately provided Vietnam’s goods and companies access to the U.S. market -- a market that represents nearly a third of world GDP -- on the same basis it grants to other countries with which it has normal trade relations. Among other things, this means Vietnam’s products are now assessed much lower tariffs -- dropping from an average of 40 percent to an average of three percent -- when they enter the U.S. For Vietnam’s part, Vietnam has committed to reform its trade and investment regime to provide a much more level and fair “playing field” for U.S. companies and products in Vietnam. In many cases, Vietnam’s commitments are phased in over a number of years in recognition of the transitional state of Vietnam’s economy and the significant reforms necessary to bring its regulatory regime into compliance with international norms. The BTA is the most comprehensive trade agreement Vietnam has signed to date. Below are a number of links that provide additional information on the BTA. Several reports at the top of the links list provide readable summaries and/or explanations of what the BTA covers and means. Please note that non-U.S. Government sites and reports do not represent the views of the U.S. Government and are not authoritative interpretations of the BTA. Laws of the U.S. that affects the importation of the products * Wearing apparel must have labels specifying content and instructions for care. All textiles must have either labels indicating the country of origin or, if this is not feasible, (yarn, thread, wool) be packaged in such a way that country of origin is discernable to the ultimate purchaser. Determining country of origin for mixed products (blouses made in Italy from Chinese silk) can be very complicated Include all of the following information for a faster, easier processes 1. Include all information required on your customs invoices. 2. Prepare your invoices carefully. Type them clearly. Allow sufficient space between lines. Keep the data within each column. 3. Make sure that your invoices contain the information that would be shown on a well-prepared packing list. 4. Mark and number each package so it can be identified with the corresponding marks and numbers appearing on your invoice. 5. Show a detailed description on your invoice of each item of merchandise contained in each individual package. 6. Mark your goods legibly and conspicuously with the country of origin unless they are specifically exempted from country-of-origin marking requirements, and with such other marking as is required by the marking laws of the United States. Exemptions and general marking requirements are detailed in Chapters 29 and 30. 7. Comply with the provisions of any special laws of the United States that may apply to your goods, such as laws relating to food, drugs, cosmetics, alcoholic beverages, radioactive materials, and others. (See Chapters 33, 34 and 35.) 8. Observe the instructions closely with respect to invoicing, packaging, marking, labeling, etc., sent to you by your customer in the United States. He or she has probably made a careful check of the requirements that will have to be met when your merchandise arrives. 9. Work with CBP to develop packing standards for your commodities. 10. Establish sound security procedures at your facility and while transporting your goods for shipment. Do not give narcotics smugglers the opportunity to introduce narcotics into your shipment. 11. Consider shipping on a carrier participating in the Automated Manifest System (AMS). 12. If you use a licensed customs broker for your transaction, consider using a firm that participates in the Automated Broker Interface (ABI).
Step V
Classifying the Import
The Harmonized Tariff Schedule (HTS) Chapter: 61- Articles of apparel and clothing accessories, knitted or crocheted. Heading 6104- women’s suits, ensembles, suit-type jackets, blazers etc. Subheading: 6104.22- of cotton Tariff Item: 6104.22.339- Blouses, shirts, and tops
Step VI Cost Sheets
Ralph Lauren Skinny Fit Polo Shirt COMPONENT COSTS: Fabrics:
Yds/Qty Unit Prc $ Amt 1.5 $7.00 $10.50
(TOTAL FABRICS)
Woven Label/ Care (TOTAL TRIMS)
CMT COSTS: Grading: Marking: Cutting: Make Charges: Thread Sewing Top-‐Stitching Labor Wash/Type Press/Trim QE/Bag & Tag (TOTAL LABOR)
$10.50
1
$0.30
$0.30
$0.30
$1.00 $0.50 $1.50 $1.00 $1.00 $2.75 $1.75
$0.25 $0.50 $0.50
$10.75
PACKING MATERIALS: Tissue Polybag Inner Box Outer Box (TOTAL PACKING) (TOTAL COST):
$3.27 $30.07
WHOLESALE PRICE WHOLESALE MARGIN RETAIL PRICE
$24.84 35% $98.50
RETAIL MARGIN
$0.10 $0.56 $0.88 $1.73
65%
COMPONENT COSTS: Fabrics:
Yds/Qty Unit Prc $ Amt 1.5 $7.00 $10.50
(TOTAL FABRICS)
Woven Label/ Care (TOTAL TRIMS)
CMT COSTS: Grading: Marking: Cutting: Make Charges: Thread Sewing Top-‐Stitching Labor Wash/Type Press/Trim QE/Bag & Tag (TOTAL LABOR)
$10.50
1
$0.30
$0.30
$0.30
$1.00 $0.50 $1.50 $1.00 $1.00 $2.75 $1.75
$0.25 $0.50 $0.50
$10.75
PACKING MATERIALS: Tissue Polybag Inner Box Outer Box (TOTAL PACKING) (TOTAL COST):
$3.27 $30.07
WHOLESALE PRICE WHOLESALE MARGIN RETAIL PRICE
$24.84 35% $98.50
RETAIL MARGIN
$0.10 $0.56 $0.88 $1.73
65%
Step VII Shipping Route
Ocean Freight
Timeline
A. Type of box used: Carton B. Number of boxes: 249 C. Type of container: 20 ft. D. Space needed: 24 Cubic Meters E. Cost to ship Merchandise:
Production and Packaging: 10-14 days Days at sea: 35 days
Total: Around 45-50 days
Total cost to ship: $1,596.67 - $1,764.74
Step VIII Important Documents
Importer’s Documents, Freight Carrier’s Document, Manufacter Document, and Banking Document
Importer’s Documents Power of Attornym GSP form, and Detail Sheet
NEW JERSEY GENERAL DURABLE POWER OF ATTORNEY THE POWERS YOU GRANT BELOW ARE EFFECTIVE EVEN IF YOU BECOME DISABLED OR INCOMPETENT NOTICE: THE POWERS GRANTED BY THIS DOCUMENT ARE BROAD AND SWEEPING. THEY ARE EXPLAINED IN THE UNIFORM STATUTORY FORM POWER OF ATTORNEY ACT. IF YOU HAVE ANY QUESTIONS ABOUT THESE POWERS, OBTAIN COMPETENT LEGAL ADVICE. THIS DOCUMENT DOES NOT AUTHORIZE ANYONE TO MAKE MEDICAL AND OTHER HEALTH-CARE DECISIONS FOR YOU. YOU MAY REVOKE THIS POWER OF ATTORNEY IF YOU LATER WISH TO DO SO. THIS POWER OF ATTORNEY IS EFFECTIVE IMMEDIATELY AND WILL CONTINUE TO BE EFFECTIVE EVEN IF YOU BECOME DISABLED, INCAPACITATED, OR INCOMPETENT.
Ralph Lauren I ____________________________________________________________________________ _____________________________________________ [insert your name and address] appoint _____________________________________________ [insert the name and address of the person appointed] as my Agent (attorney-in-fact) to act for me in any lawful way with respect to the following initialed subjects: TO GRANT ALL OF THE FOLLOWING POWERS, INITIAL THE LINE IN FRONT OF (N) AND IGNORE THE LINES IN FRONT OF THE OTHER POWERS. TO GRANT ONE OR MORE, BUT FEWER THAN ALL, OF THE FOLLOWING POWERS, INITIAL THE LINE IN FRONT OF EACH POWER YOU ARE GRANTING. TO WITHHOLD A POWER, DO NOT INITIAL THE LINE IN FRONT OF IT. YOU MAY, BUT NEED NOT, CROSS OUT EACH POWER WITHHELD. Note: If you initial Item A or Item B, which follow, a notarized signature will be required on behalf of the Principal. INITIAL _______ (A) Real property transactions. To lease, sell, mortgage, purchase, exchange, and acquire, and to agree, bargain, and contract for the lease, sale, purchase, exchange, and acquisition of, and to accept, take, receive, and possess any interest in real property whatsoever, on such terms and conditions, and under such covenants, as my Agent shall deem proper; and to maintain, repair, tear down, alter, rebuild, improve manage, insure, move, rent, lease, sell, convey, subject to liens, mortgages, and security deeds, and in any way or manner deal with all or any part of any interest in real property whatsoever, including specifically, but without limitation, real property lying and being situated in the State of New Jersey, under such terms and conditions, and under such covenants, as my Agent shall deem proper and may for all deferred payments accept purchase money notes payable to me and secured by mortgages or deeds to secure debt, and may from time to time collect and cancel any of said notes, mortgages, security interests, or deeds to secure debt. _______ (B) Tangible personal property transactions. To lease, sell, mortgage, purchase, exchange, and acquire, and to agree, bargain, and contract for the lease, sale, purchase, exchange, and acquisition of, and to accept, take, receive, and possess any personal property whatsoever, tangible or intangible, or interest thereto, on such terms and conditions, and under such covenants, as my Agent shall deem proper; and to maintain, repair, improve, manage, insure, rent, lease, sell, convey, subject to liens or mortgages, or to take any other security interests in said property which are recognized under the Uniform Commercial Code as adopted at that time under the laws of the State of New Jersey or any applicable state, or otherwise
1. Goods consigned from (Exporter’s business name, address, country)
Reference No GENERALIZED SYSTEM OF PREFERENCES CERTIFICATE OF ORIGIN (Combined declaration and certificate) FORM A
2. Goods consigned to (Consignee’s name, address, country)
Issued in .................................................................................. (country)
See notes overleaf
3. Means of transport and route (as far as known)
4. For official use
5. Item 6. Marks and 7. Number and kind of packages, description of goods numnumbers of ber packages
8. Origin criterion (see Notes overleaf)
9. Gross weight or other quantity
10. Number and date of invoices
11. Certification
12. Declaration by the exporter
It is hereby certified, on the basis of control carried out, that the declaration by the exporter is correct.
The undersigned hereby declares that the above details and statements are correct; that all the goods were produced in ................................................................................................... (country)
and that they comply with the origin requirements specified for those goods in the Generalized System of Preferences for goods exported to .
................................................................................................... (importing country)
............................................................................................................. Place and date, signature and stamp of certifying authority
................................................................................................................ Place and date, signature of authorized signatory
Freight Carrier’s Documents Ocean Bill of Lading, Insurance Certificate, Arrival Notice, Bill of Landing
BILL OF LADING
Account Name and Logo Here (include phone, fax and OTI license number) BOOKING NO:
SHIPPER/EXPORTER (provide complete name and address)
BILL OF LADING NO:
Vietnam EXPORT REFERENCES:
FORWARDING AGENT / FMC NO:
CONSIGNEE (please provide complete name and address)
Ralph Lauren POINT AND COUNTRY OF ORIGIN: FOR DELIVERY OF GOODS PLEASE PRESENT DOCUMENTS TO:
NOTIFY PARTY (please provide complete name and address)
Ralph Lauren
MODE OF INITIAL CARRIAGE
PLACE OF INITIAL RECEIPT
VESSEL NAME
PORT OF LOADING
DOMESTIC ROUTING/EXPORT INSTRUCTIONS
FREIGHT PAYABLE AT PORT OF DISCHARGE
TYPE OF MOVEMENT
PLACE OF DELIVERY BY CARRIER PARTICULARS FURNISHED BY SHIPPER
MARKS & NOS/CONT. NOS
NO. OF PACKAGES
DESCRIPTION OF PACKAGES AND GOODS
GROSS WEIGHT
MEASUREMENT
TOTAL NUMBER OF PKGS.
Liability Information
Clause 20 on the reverse side hereof limits the carrier’s liability to a maximum of US$500 per package or customary freight unit by incorporation of the Carriage of Goods by Sea Act. To protect for a higher value, you may declare a higher value and pay the ad valorem freight charge or purchase cargo insurance. Declared Value: The shipper may increase the carrier’s liability by declaring a higher value in the “Declared Value” box to the right and paying the additional charge that accompanies this. Insurance: The shipper may also purchase insurance on the goods listed on this bill of lading by indicating this in the box to the right and paying the additional premium. FREIGHT RATES, CHARGES, WEIGHTS AND/OR MEASUREMENTS SUBJECT TO CORRECTIONS
PREPAID
COLLECT
DECLARED VALUE: $__________ If shipper enters a value, carrier’s limitation of liability shall not apply and the ad valorem rate will be changed.
SHIPPER REQUESTS INSURANCE: Yes
No Must check one box!
Amount: $________________________________
RECEIVED FOR SHIPMENT from the MERCHANT in apparent good order and condition unless otherwise stated herein, the GOODS mentioned above to be transported as provided herein, by any mode of transport for all or any part of the Carriage, SUBJECT TO ALL THE TERMS AND CONDITIONS appearing on the face and back hereof and in the CARRIER’S applicable Tariff, to which the Merchant agrees by accepting this BILL OF LADING. Where applicable law requires and not otherwise, one original Bill OF LADING must be surrendered, duly endorsed, in exchange for the GOODS or CONTAINER(S) or other PACKAGE(S), the others to stand void. If a ‘Non-Negotiable’ BILL OF LADING is issued, neither an original nor a copy need be surrendered in exchange for delivery unless applicable law so requires.
BY ____________________________________________ AS CARRIER DATED _________________________________________
ACORD CERTIFICATE OF LIABILITY INSURANCEClear
DATE (MM/DD/YYYY)
Save
TM
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW.
PRODUCER
Vietnam
INSURERS AFFORDING COVERAGE
INSURED
NAIC #
INSURER A: INSURER B: INSURER C: INSURER D: INSURER E:
COVERAGES
THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
INSR ADD’L LTR INSRD
POLICY NUMBER
TYPE OF INSURANCE GENERAL LIABILITY
POLICY EFFECTIVE DATE (MM/DD/YY)
POLICY EXPIRATION DATE (MM/DD/YY)
Sample
COMMERCIAL GENERAL LIABILITY CLAIMS MADE
OCCUR
GEN’L AGGREGATE LIMIT APPLIES PER: PROPOLICY LOC JECT AUTOMOBILE LIABILITY
ANY AUTO
LIMITS
ALL OWNED AUTOS SCHEDULED AUTOS HIRED AUTOS NON-OWNED AUTOS
GARAGE LIABILITY
EACH OCCURRENCE DAMAGE TO RENTED PREMISES (Ea occurence)
$
MED EXP (Any one person)
$
PERSONAL & ADV INJURY
$
GENERAL AGGREGATE
$
PRODUCTS - COMP/OP AGG
$
COMBINED SINGLE LIMIT (Ea accident)
$
BODILY INJURY (Per person)
$
BODILY INJURY (Per accident)
$
PROPERTY DAMAGE (Per accident)
$
AUTO ONLY - EA ACCIDENT
ANY AUTO
OTHER THAN AUTO ONLY:
EXCESS/UMBRELLA LIABILITY
OCCUR
CLAIMS MADE
$
$
EA ACC
$
AGG
$
EACH OCCURRENCE
$
AGGREGATE
$ $
DEDUCTIBLE RETENTION
$ $
WORKERS COMPENSATION AND EMPLOYERS’ LIABILITY
ANY PROPRIETOR/PARTNER/EXECUTIVE OFFICER/MEMBER EXCLUDED? If yes, describe under SPECIAL PROVISIONS below
OTHER
Sample
WC STATUTORY LIMITS
OTHER
E.L. EACH ACCIDENT
$ $
E.L. DISEASE - EA EMPLOYEE $ E.L. DISEASE - POLICY LIMIT
$
DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES / EXCLUSIONS ADDED BY ENDORSEMENT / SPECIAL PROVISIONS
CERTIFICATE HOLDER
CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, THE ISSUING INSURER WILL ENDEAVOR TO MAIL
DAYS WRITTEN
NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT, BUT FAILURE TO DO SO SHALL IMPOSE NO OBLIGATION OR LIABILITY OF ANY KIND UPON THE INSURER, ITS AGENTS OR REPRESENTATIVES.
AUTHORIZED REPRESENTATIVE
ACORD 25 (2001/08)
© ACORD CORPORATION 1988
Ralph Lauren
United States Environmental Protection Agency
Send Completed Form to appropriate EPA Regional Office Listed on the Reverse of this Form
Notice of Arrival of Pesticides and Devices
OMB Control No. 2070-0020 Approval Expires 08/31/2012
.
Note: Read Instructions on reverse before completing form. 1. Name and Complete Address of Broker or Agent
Part I: To Be Completed by Importer or Agent
2. Name and Complete Address of Importer or Consignee
Ralph Lauren Return Form to this Address
Return Form to this Address
3. Name and Address of Shipper
4. EPA Registration Number
5. EPA Producer Establishment No.
6. Brand Name of Product 7. Major Active Ingredients and Percentage of Each 8. Unit Size
9 . Q u a n tit y
1 0. T ota l N et W eigh t
12. Port of Entry 1 4. E n try Num ber
11. Country of Origin
13. Carrier 15. Entry Date
17. Location of Goods for Examination after Importation
16. I assert that information constituting Confidential Business Information is shown in the above blocks numbered: (Note: Blocks 4, 5, 6, 7 are not entitled to CBI treatment–see Instructions)
18. Remarks
Certification I certify that the statements I have made on this form and all attachments thereto are true, accurate, and complete. I acknowledge that any knowingly false or misleading statement may be punishable by fine or imprisonment or both under applicable law. 19. Printed Name of Importer or Agent
Telephone Number
20. Signature of Importer or Agent
Date Signed
Part II: To Be Completed by U.S. Environmental Protection Agency Action to be taken by U.S. Customs Service Release Shipment
Detain for Inspection
Release shipment to consignee under bond. Shipment must be held intact pending inspection.
Other Remarks
Signature and Title of EPA Official
Date
Part III: To Be Completed by U.S. Customs Service The information shown in Part I was compared with the entry papers for this shipment and no discrepancies were noted. The shipment was handled as instructed by EPA in Part II. Any deviations should be brought to the attention of EPA before releasing the shipment. Remarks
Signature of District Director of Customs
EPA Form 3540-1 (Rev. 02/11)
Date
Check Spelling
Official File Copy
BILL OF LADING
Date: SHIP FROM
Name: Vietnam Address: City/State/Zip: SID#:
Bill of Lading Number:__________________ BAR CODE SPACE
FOB:
SHIP TO
Name: Ralph Lauren Address: City/State/Zip: CID#:
CARRIER NAME: _________________________________
Location #:____ Trailer number: Seal number(s): SCAC: FOB: Pro number:
THIRD PARTY FREIGHT CHARGES BILL TO:
Name: Address: City/State/Zip:
BAR CODE SPACE Freight Charge Terms:
SPECIAL INSTRUCTIONS:
Prepaid ________
(check box)
CUSTOMER ORDER NUMBER
# PKGS
CUSTOMER ORDER INFORMATION WEIGHT PALLET/SLIP Y
GRAND TOTAL HANDLING UNIT
QTY
TYPE
TYPE
or
N
(freight charges are prepaid unless marked otherwise)
Collect _______
WEIGHT
H.M. (X)
rd
3 Party ______
Master Bill of Lading: with attached underlying Bills of Lading ADDITIONAL SHIPPER INFO
CARRIER INFORMATION
PACKAGE QTY
Page 1 of ______
COMMODITY DESCRIPTION
Commodities requiring special or additional care or attention in handling or stowing must be so marked and packaged as to ensure safe transportation with ordinary care. See Section 2(e) of NMFC Item 360
LTL ONLY
NMFC #
CLASS
RECEIVING STAMP SPACE
Where the rate is dependent on value, shippers are required to state specifically in writing the agreed or declared value of the property as follows:
GRAND TOTAL COD Amount: $____________________
Fee Terms: Collect: Prepaid: Customer check acceptable: NOTE Liability Limitation for loss or damage in this shipment may be applicable. See 49 U.S.C. - 14706(c)(1)(A) and (B). “The agreed or declared value of the property is specifically stated by the shipper to be not exceeding __________________ per ___________________.”
RECEIVED, subject to individually determined rates or contracts that have been agreed upon in writing between the carrier and shipper, if applicable, otherwise to the rates, classifications and rules that have been established by the carrier and are available to the shipper, on request, and to all applicable state and federal regulations.
SHIPPER SIGNATURE / DATE
This is to certify that the above named materials are properly classified, packaged, marked and labeled, and are in proper condition for transportation according to the applicable regulations of the DOT.
Trailer Loaded:
Freight Counted:
By Shipper By Driver
The carrier shall not make delivery of this shipment without payment of freight and all other lawful charges.
_______________________________________Shipper Signature
By Shipper By Driver/pallets said to contain By Driver/Pieces
CARRIER SIGNATURE / PICKUP DATE
Carrier acknowledges receipt of packages and required placards. Carrier certifies emergency response information was made available and/or carrier has the DOT emergency response guidebook or equivalent documentation in the vehicle. Property described above is received in good order, except as noted.
Manufacturers Documents packing list, commercial invoice, and pro-forma invoice
Vietnam
Ralph Lauren
Ralph Lauren
Ralph Lauren
Banking Documents Letter of Credit
Sources
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Morgan Jenings Patricia Machado Andrea Probst