Paulo de tarso interview

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We’ve been speaking with Paulo de Tarso, Snr Maitre D’ at Bar Boulud to find out what drives him to be such a big supporter of Action Against Hunger.

Paulo de Tarso 1. How did you find your way to this industry? I love this industry. I started as a dishwasher in New York as a teenager and worked my way up. I wouldn’t change that path for anything. I gained such an insight and learned at every stage on my way up the ranks. I still find lessons and inspiration all the time. I’ve had some wonderful mentors, colleagues and clients who all share of themselves. This industry is so alive and full. It enables you to meet so many people on a daily basis and share experiences. If you are open, you can gain so much. We learn about ourselves, about life, our industry. It’s a brilliant industry, vibrant and alive and it never stands still. 2. Is this something you’ve always been interested in? I have always loved the energy, the clientele, and the passion to get everything perfectly in rhythm. It’s an exciting industry. But in truth, I fell into it as a backdrop to other things. Ultimately, I fell in love with it and a career was born. I’m a people person, so front of house is a natural fit. I love what I do. I love the business. It’s about people, sharing experiences, taking care of all guests and making them feel well looked after. Every day brings something different, you never know what to expect, and that’s exciting and fulfilling. Customer service is extremely important to me. If you approach it correctly, it can be an art form. The challenge and psychology of it is so interesting to me. Trying to be a step ahead, anticipating the next move, it’s very personal. Once we are on the floor, we have to use all of our senses to set the scene. The restaurant is a living thing; it takes care to keep everything in balance with the different variables of each day. It’s very interesting if you are paying attention. It’s all about the details, the little things. I love helping create the memory. My customer’s well-being is the most important to me.

1st Floor Rear Premises, 161-163 Greenwich High Road, London SE10 8JA | Tel: 0208 293 6190 | Fax: 0208 858 8372 | www.actionagainsthunger.org.uk Registered Charity no. 1047501 | A company limited by guarantee registered in England no. 3069468 | Registered office as above


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