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A family run funeral directors, priding ourselves on our high-quality and caring service for the Norwich Area 46046 Robert Minns Funeral Brochure 214x299mm.indd 1

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Funeral Directors for the Norwich Area The loss of a loved one is the most distressing and traumatic event in anyone’s life. It is also still a time when arrangements and decisions have to be made.

About us

At Robert Minns Funeral Directors we perform a unique and indispensable role in society. It is a role that is part professional and part vocation. Our Funeral Directors are always available in time of need. We provide emotional support, expert and practical advice. We will listen to you, the bereaved, as you decide what sort of funeral you want for your loved one. We will discuss the options that are available to you and any grants that you may be eligible to claim. We have been helping and supporting families with bereavement using a personal approach for many years. We incorporate traditional values with a modern approach. Our Funeral Directors are trained and qualified to provide professional and confidential advice and support.

Pre-Payment Funeral Plans

In addition to those people who need our help when a death occurs in the family, we are also able to assist those who wish to arrange and pay for their own, or a relatives funeral in advance. We offer bespoke funeral plans at affordable prices which can also be paid in instalments if required. Click here for more information.

Personal Service

As an Independent Funeral Director we are not governed by ‘corporate’ procedures that may restrict the way families wish things to be done. At Robert Minns Funeral Directors we can offer a truly personal service to our clients. For more information and simple advice on what to do when a death occurs please see our ‘What To Do When A Death Occurs’ page online.

We guarantee that:

● The bereaved person or family will have our full personal attention, 24 hours a day. ● We will advise on every necessary aspect of the funeral arrangements, including the legal and administrative details. ● We will treat the deceased with respect and dignity and show sensitivity towards those who grieve. ● We will perform our services efficiently, sensitively and to the highest professional standards. Once you have contacted us, we will help and guide you through all the funeral arrangements. We offer a wide choice of services which can be tailored to the needs and requirements of each individual and all funeral arrangements can be carried out in the comfort of your own home or at our funeral home in Taverham.

What To Do When A Death Occurs If the person has died at home and the death was expected then you will need to call their normal doctor, when phoning a surgery out of hours a night service number is given for you to use. They will confirm that death has occurred. You should then contact us on our 24 hour telephone number and we will arrange to come to your home and take your loved one into care at our private Chapel of Rest.

Tel: 01603 261166 / 07442 497456

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If the person has died at a hospital, you will be advised by the Bereavement Services Department at the hospital. You should contact us as soon as possible. The sooner we know, the easier it will be for you to receive important support.

Unexpected Or Sudden Death

If the death was unexpected and the person has not been seen by a doctor within the previous fourteen days, the death will be referred to the Coroner. The Coroner will then investigate the cause of death. If the death is referred to the Coroner you can still contact us for support as you are still able to make provisional funeral arrangements before the Coroner has come to a decision.

Registration Of A Death

The death must be registered within 5 working days from receipt of a doctors cause of death certificate unless it has been referred to the Coroner. You will need to make an appointment with the Registrar for the area in which the death occurred. You may contact us for advice if you are unsure and we can give you the telephone numbers of the Registrar’s offices in our area.

You will need to take the following documents to the Registrar with you:

● The medical certificate of the cause of death (which you will get from your GP for a death at home or the hospital Bereavement Office if the death occurred in a hospital. ● The deceased person’s National Health Medical Card. ● The deceased person’s birth certificate and marriage certificate.

The details that the Registrar will need include:

● Full name and address of the deceased. ● Home address. ● Date and place of death. ● Date and place of birth. ● Last occupation. ● Date of birth of surviving partner. ● Maiden name if deceased was a married woman. ● Whether deceased was in receipt of a pension or benefits from public funds.

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The Registrar will give you:

● A green certificate - this must be given to the Funeral Director so that the funeral can take place. ● A white certificate - this is for DWP purposes (pension and/or benefits). ● A copy or copies of the entry in the Register of Births, Deaths & Marriages. (This document can be used for the following organisations when dealing with the deceased affairs).

Some of the organisations that need to be informed of the death: ● Banks and Building Societies. ● Credit Card companies. ● Investments and Insurance companies. ● Utilities companies. ● Car insurance.

Funeral Costs Explained Funeral costs are generally in two parts. Firstly there are the Funeral Director’s Charges which would include: ● Making all necessary arrangements and obtaining all documentation. ● Liaison with all appropriate authorities. ● Collection of the deceased and transfer to Chapel of Rest. ● Care of the deceased until the day of the funeral. ● Paying of last respects at our private Chapel of Rest.

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● Provision of hearse and bearers. ● Attendance of the Funeral Director at the funeral. Secondly, there is what are called Disbursements. This is money that your Funeral Director will pay out on your behalf and reclaim from you as part of your Funeral Account.

These charges could include:

● 2 Doctors Medical Certificates for cremation. ● Crematorium fees, church burial fees or cemetery fees. ● Grave excavation for a burial. ● Other church fees (i.e. verger or organist). ● Minister or Officiant fees. ● Newspaper Announcements. ● Floral Tributes. ● Catering.

Our Funeral Costs (Cremation)

popular coffin, the ‘Norfolk’, but your choice of coffin from our brochure may increase the total cost.

Our Professional Services

For making all necessary arrangements, obtaining all necessary documentation, liaison with all appropriate authorities, advice on certification, registration and other related matters,transfer of the deceased to our private Chapel of Rest (within 20 running miles), care of the deceased until the day of the funeral, provision of a hearse and bearers for the funeral and attendance of the Funeral Director at the funeral £1750.00 ‘Norfolk’ veneered coffin £425.00.

Disbursements (money we pay out on your behalf) ● 2 Doctor’s cremation certificates (at £82.00 each) £164.00. ● Cremation fee (Earlham & St Faith’s) £1,060.00. ● Minister’s fee £200.00. Total Cost £3599.00.

Optional professional services available at an extra charge:

Basic Costs The cost of a funeral depends on whether you have chosen cremation or burial, your choice of coffin and any optional services you wish to include in your funeral arrangement. Below is a sample account for a simple funeral based on our current price list.

The Cost of a Simple Cremation

Please note that in this example we have added our most

● Family Limousine to seat six people. ● Hygienic Treatment (recommended if you are visiting to pay your last respects). ● Return to home or reception into church prior to the funeral service. ● Surcharge for funerals conducted on Saturday/Sunday. ● Additional charge for mileage over 20 running miles. ● Horse Drawn Hearse. ● Repatriation to a country abroad.

Optional disbursements available at an extra charge: ● Newspaper announcements. ● Floral Tributes. ● Catering. ● Printed Order of Service. ● Webcast; Internet access to live coverage of funeral services at a local crematoria.

Tel: 01603 261166 / 07442 497456

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Our Funeral Costs (Burial) Basic Costs

The cost of a funeral depends on whether you have chosen cremation or burial, your choice of coffin and any optional services you wish to include in your funeral arrangement. Below is a sample funeral account for a simple burial based on our current price list.

The Cost of a Simple Burial

Please note that in this example we have added our most popular coffin, the ‘Norfolk’, but your choice of coffin from our brochure may increase the total cost. We have also used the costs for burial in a churchyard- costs for burial in a cemetery will vary.

Our Professional Services

For making all necessary arrangements and obtaining all necessary documentation, liaison with all appropriate authorities, advice on certification, registration and other related matters, transfer of the deceased to our private Chapel of Rest (within 20 running miles), care of the deceased until the day of the funeral, provision of a hearse and bearers for the funeral, attendance of the Funeral Director at the funeral £1750.00 ‘Norfolk’ veneered coffin £425.00.

Disbursements (money we pay out on your behalf): ● Grave excavation and timber supports £325.00. ● Service in church £199.00. ● Burial in a churchyard £320.00. ● Verger (from) £30.00. ● Organist (from) £70.00. Total Cost £3049.00.

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Optional professional services available at an extra charge:

Optional disbursements available at an extra charge: ● Newspaper announcements. ● Floral Tributes. ● Catering. ● Printed Order of Service.

For information and advice on what to do when a death occurs, making funeral arrangements or just for a quotation please do not hesitate to contact us. For close attention please call: 01603 261166

Funeral Plans We acknowledge the need for a funeral prepayment system that allows forward thinking to plan for the future and in doing so set a framework for relatives to engage without pressure, being both emotional and financial in the bereavement experience. Robert Minns Funeral Directors will only deal with funeral planning prepayment trusts that publish annual actuarial reports for our security on behalf of families who choose to use us as their funeral service providers. Not all funeral plan companies have Robert Minns Funeral Directors as a provider for their packages sold to you through national media coverage. Many represent very poor value; we have experienced funeral plan sellers approaching us to provide low cost funerals when on engagement with next of kin at the point of need are told mum or dad paid three or four times the plan is paying out.

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Robert Minns funeral Directors will always give you fair and transparent guidance, advice and public service. If you wish to prepay a funeral in our area, the cost of the funeral is as if it is taking place today. Place that cost with an approved provider and relax knowing it is being done properly with all external agencies accepting their responsibilities to you the customer.

What is a Funeral Plan? A Funeral Plan is an easy way to pre-arrange the funeral you want and pay for the funeral director’s services at today’s prices.

A plan can help save your family worry and expense, helping make things easier for your loved ones when the time comes. As our customers often tell us, that can take a big weight off your mind. With a plan in place you will have the reassurance of knowing your family will receive a caring service and support when it matters most. Robert Minns Funeral Directors recommends Golden Charter Funeral Plans - one of the largest plan providers in the UK, rated 5-stars on Trustpilot.

director is all that’s needed to activate your plan. Your funeral director will then take care of everything, all carried out according to your wishes as expressed in your Funeral Plan, helping to relieve your family of the stress and financial worry they may otherwise have had to face.

What are the benefits of a Funeral Plan?

● Enjoy peace of mind knowing you’re helping to save your family from the worry of paying for the funeral costs and making the funeral arrangements. ● Arrange the send-off you really want with a trusted, local, independent funeral director. ● Plans are tailored to suit your needs and your budget ● By paying for your funeral director’s services at today’s prices, you’re guaranteeing against paying for any potential future increases in the cost of these services.

Is my money safe with a Funeral Plan?

With a Golden Charter Funeral Plan, your payments are safe and secure in the Golden Charter Trust. Your money will be paid into the Golden Charter Trust, which is run by an independent Board of Trustees, completely separate from Golden Charter. The Trustees are appointed for their skill, experience and ability to reliably safeguard the payments made by our customers. They make sure all future funerals can be paid for, which means we can guarantee the funeral director’s services included in your Plan will be delivered at the time they’re required.

How do Funeral Plans work?

Golden Charter Funeral Plans let you lock in the costs of the funeral director’s services at today’s prices, saving your loved ones from having to cover those costs themselves at the time of need. We understand people often don’t like to talk about what they want for their funeral, but a Golden Charter Funeral Plan can help make things much easier for everyone. When the time comes, just one phone call to your funeral

For information and advice on what to do when a death occurs, making funeral arrangements or just for a quotation please do not hesitate to contact us. For close attention please call: 01603 261166

Tel: 01603 261166 / 07442 497456

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01603 261166 07442 497456 The Bungalow Fir Covert Road North Taverham, Norwich, Norfolk NR10 4DT

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