Marc Stephens Funeral Directors

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Our services You may have lots of ideas about the sort of service you would like, or you may be feeling unsure and looking for guidance. We passionately believe that our company is here to serve our families, to offer lots of choice, ultimately delivering exactly what you want. We will never try and force you to buy something you don’t want or don’t need.

TO SERVE THE PEOPLE OF DERBY IN THEIR TIME OF BEREAVEMENT TO THE VERY BEST OF OUR ABILITY Our independent Funeral Directors offers you a high level of professional service and our priority is always to the families we serve. We ensure we carry out your exact wishes using our many years of experience in delivering the gold standard for funeral services to people in Derby area.

What we do You can rest assured that we are constantly aiming to further develop our reputation as one of the finest independent Funeral Directors in the county.

We completely understand what a painful time you are experiencing and all our staff will do our very best to make sure that you are given the best advice, which we know will bring comfort at such a painful time.

Our philosophy is simple. To serve the people of Derby in their time of bereavement to the very best of our ability.

It is our policy to price match any written quote or estimate. This is so that you do not have to choose a funeral director based on cost, but on personal choice, services and on the facilities that we offer. This policy is subject to the provision of a detailed written estimate from an established funeral service.

We believe that our choice of jaguar vehicles add great dignity to the funeral service we provide they are hand built in England and are the most comfortable vehicles.

HORSE DRAWN HEARSE

NON RELIGIOUS FUNERALS

SIMPLE FUNERALS

We can supply a range of horse drawn hearses, carriages and with teams of Two, Four or Six black or grey horses.

The driver grooms and attendants are all dressed in traditional morning attire.

We are able to guide you through a non-religious service, using either a humanist or independent celebrant. We offer specially written individual services with family participation if desired, a truly personal funeral service.

In recent times, we have recognised the need to provide a special low cost funeral for clients who require only the basic cremation or burial, with the minimum of ceremony.

INTERMENT OF REMAINS

MOURNING STATIONERY

MONUMENTAL MASONRY

We can arrange the internment of cremated remains in your local churchyard or an existing grave or strewing of remains at sea or a favourite location.

We offer all types of mourning stationary, orders of service, hymn sheets and acknowledgement cards through our printing service.

We are able to supply all types of memorials and carry out all the formalities with cemetery and church authorities on your behalf. We also undertake the restoration of old memorials and the edition of new inscriptions to existing memorials.

Our approach is flexible, honest and open and you can be assured that our attention to detail will ensure that everything goes smoothly.

About Marc Stephens Marc began his career at one of Derby’s largest funeral directors starting off as a driver bearer then worked his way to becoming an operational Funeral Director. He then worked with his father and is now enjoying the opportunity of serving the people of Shelton Lock, Allenton, Alvaston, Chellaston, Melbourne and the surrounding areas.

Marc Stephens

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CORONER

A DEATH HAS OCCURRED Never be afraid that it’s too soon to contact the funeral Director.

We are here to guide and help you from your first call.

If your loved one has passed away in hospital, a doctor will confirm death.

The Bereavement department will help and guide you with the next steps and provide you with the address of your Registers of Births and Deaths.

If the death was not expected or unnatural than the doctor may decide to refer the death to the coroner and no certificate will be issued at that time.

The Majority of deaths notified to the coroner are completely natural but the cause of death is not certain.

The coroner is an independent judicial officer, who has an office of staff working for them to carry out investigations for the coroners, these are the staff that will be dealing with you.

If the cause of death is found to be natural and there are no other circumstances requiring an inquest, the coroner will provide documentation allowing the death to be registered.

If the death was not due to natural cause or further test are needed to ascertain the cause of death, the coroner will open an inquest.

PAYING FOR THE FUNERAL

If your loved one passed away in a nursing home, their staff will inform you of what to do next. If your loved one passed away at home then the police and ambulance should be called.

Marc prides himself in ensuring every funeral we arrange is bespoke and tailored to suit your specific needs and budget for your family.

When the police arrive, they will summon a doctor on your behalf, who may refer the death to the coroner’s office.

The person who arranges the funeral becomes our client and is responsible for paying the final bill.

It is therefore important to know where the money for the funeral will come from.

REGISTERING A DEATH

We have a duty of care to the bereaved and we don’t want you to feel pressured into paying for a funeral you can’t afford.

It’s important not to arrange a funeral that you will struggle to pay for later.

The person who registers the death is formally known as the informant this would normally be a next of kin.

When you telephone the registers office to make an appointment, you will be asked some question to ensure you are the right person to register the death.

You will be advised about the question you will be asked to answer and to take some documents to the appointment.

When the registrar as all the information that they need and this has been entered in the register, they will give you a death certificate.

DEPARTMENT FOR WORK AND PENSIONS If the person who has passed away has not left enough money to cover the cost of a funeral and you receive any benefits you may be entitled to receive help from the DWP. If you are a close relative of the person passed away but not on benefits you might be able to claim ‘Funeral Expenses Payment.’

You must apply as soon as possible. Contact your local DWP services.

FUNERALS Our Traditional Funeral Package is suitable for families looking to arrange a more Traditional Burial or Cremation including flexible viewing in the Chapel of Rest, a Hearse and One Limousine, to leave from a local private address.

SERVICES INCLUDED: Our Professional Fees for arranging a Traditional Funeral including completion of all necessary paperwork Conveyance and Care of the Deceased from place of death into our Funeral Home Preparation and Visitation of the Deceased (flexible viewing times to suit the family) Funeral Procession to leave from a local private address Wide selection of coffins available Traditional Motor Hearse to convey the Coffin and Floral Tributes We can supply a Limousine to convey up to seven Mourners to the Service then return to a local address Funeral Director to walk in front of the Hearse and to guide the family on the day Team of Pallbearers to carry the Coffin with Reverence and Dignity *WHEN LOOKING AT THE COST OF A FUNERAL IT IS USUALLY BROKEN DOWN INTO FUNERAL DIRECTOR FEES PLUS THIRD PARTY FEES (DISBURSEMENTS). WEEKEND SERVICES ARE AVAILABLE, BUT COULD INCUR ADDITIONAL COSTS.

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DIRECT CREMATION FUNERAL Our Direct Cremation Package is suitable for families who do not wish to attend or hold a funeral service and instead hold a non-attendance cremation with the option of the ashes being returned or scattered.

SERVICES INCLUDED: Our Professional Fees for arranging a Direct Cremation including completion of all necessary paperwork Conveyance and Care of the Deceased from place of death into our Funeral Home Provision of a Basic Direct Cremation Coffin Conveyance of the Coffin to the Crematorium by Private Ambulance Collection or Scattering of the Ashes following the Cremation *WHEN LOOKING AT THE COST OF A FUNERAL IT IS USUALLY BROKEN DOWN INTO FUNERAL DIRECTOR FEES PLUS THIRD PARTY FEES (DISBURSEMENTS). WEEKEND SERVICES ARE AVAILABLE, BUT COULD INCUR ADDITIONAL COSTS.

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FLEET OF VEHICLES

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FUNERAL COSTS DERBY We are keen to make booking your funeral as easy as possible for you, so unlike many other funeral directors we are transparent in our pricing. We offer four packages, Direct Cremation, and Traditional Funeral with optional extras to allow you to tailor your funeral to your specific requirements. For all our current prices please visit our website.

marcstephensfunerals.co.uk or telephone: 01332 986966 *WHEN LOOKING AT THE COST OF A FUNERAL IT IS USUALLY BROKEN DOWN INTO FUNERAL DIRECTOR COSTS PLUS THIRD PARTY FEES (DISBURSEMENTS).

WEEKEND SERVICES ARE AVAILABLE, BUT COULD INCUR ADDITIONAL COSTS.

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