MEDC Web site Statistics As of November, 2011 Increase/
Increase/
Increase/
Increase/
Visitors:
2011
YTD
2010
YTD
Decrease
2009
YTD
Decrease
2008
YTD
Decrease
2007
YTD
January February March April May June July August September October November December Total
8,897 7,044 7,039 6,823 7,023 6,475 6,776 6,946 6,789 6,334 5,817
8,897 15,941 22,980 29,803 36,826 43,301 50,077 57,023 63,812 70,146 75,963 75,963
9,541 18,167 27,698 35,146 43,480 51,113 58,075 65,617 73,015 80,170 88,150 97,560 97,560
-6.7% -12.3% -17.0% -15.2% -15.3% -15.3% -13.8% -13.1% -12.6% -12.5% -13.8%
75,963
9,541 8,626 9,531 7,448 8,334 7,633 6,962 7,542 7,398 7,155 7,980 9,410 97,560
7,195 6,306 6,700 6,389 7,902 8,139 7,428 7,428 8,967 9,958 8,310 8,815 93,537
7,195 13,501 20,201 26,590 34,492 42,631 50,059 57,487 66,454 76,412 84,722 93,537 93,537
24.6% 25.7% 27.1% 24.3% 20.7% 16.6% 13.8% 12.4% 9.0% 4.7% 3.9% 4.1% 4.1%
7,349 6,003 6,890 8,860 8,751 7,868 7,215 6,026 6,194 7,637 6,828 7,547 87,168
7,349 13,352 20,242 29,102 37,853 45,721 52,936 58,962 65,156 72,793 79,621 87,168 87,168
-2.1% 1.1% -0.2% -9.4% -9.7% -7.2% -5.7% -2.6% 2.0% 4.7% 6.0% 6.8% 6.8%
n/a n/a n/a n/a n/a n/a n/a n/a 5,239 7,084 5,835 5,595 23,753
n/a n/a n/a n/a n/a n/a n/a n/a 5,239 12,323 18,158 23,753 23,753
Most Requested Pages: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Home Page Job Ops Calendar Board of Directors Directory by Expertise Online Payments Business Services Membership Directory Program of Work Membership Categories
Decrease
15.4% 7.2% 14.5% 25.9%
Top Referring Web sites: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Google.com Bartoncountycdc.org bing.com Yahoo.com facebook.com missouridevelopment.org investorshub.com flexible-staffing.com ecodevdirectory.com econdev.info
Average Number of Visitors per Day: 96.95 Average Visitor Session Length: 3.1 minutes
SPRINGFIELD MISSOURI CONVENTION & VISITORS BUREAU PRIVACY STATEMENT Your privacy is important to us. Much of the specific information requested within our site, (name, address, phone number, etc.) is voluntary and need not be submitted by the visitor. We may use this information to contact you. If personal information is submitted as part of a request for information, it is used to investigate or respond to the request. We may redirect your message to another government agency or person who is in a better position to meet your request. We do not release or sell information for the purpose of a third party's marketing program or solicitations. When you visit our Web site, we automatically collect and store your domain name and internet address information. This information is used to generate statistics and reports about site traffic and browsing patterns in an effort to make our site more useful to visitors. It is not possible for us to gather personal information from your domain name or internet address. Disclaimer While all attempts have been made to ensure the accuracy and reliability of all materials contained within this Web site, we recognize the possibility of human and/or mechanical error. Information on businesses and organizations within the springfieldmo.org Web site or alias Web sites is provided by those organizations and is not verified or endorsed by the Springfield, Missouri Convention & Visitors Bureau. The Springfield, Missouri Convention & Visitors Bureau expressly denies any guarantee of the accuracy or reliability of information published on the site and shall not be held responsible for any losses caused by reliance upon the accuracy or reliability of such information. Users shall use information obtained through the Internet at their own risk and are encouraged to call individual businesses to verify prices, amenities, features, dates and all other important details before traveling. There are adventures and activities featured in this Web site that carry significant risk of personal injury or death. We do not recommend that anyone participate in these activities unless they are fully aware of the risks and are willing to personally assume all responsibility associated with those risks. The Springfield, Missouri Convention & Visitors Bureau is not liable for incidents or accidents arising from information we provide in this website. Business Listing and Calendar Submissions The purpose of these online submission forms is to collect information for potential future use on the Springfield, Missouri Convention & Visitors Bureau Web site. Filling out this form does not guarantee that your company will be listed on the site, nor does it guarantee that all of the information you submitted will be listed on the site free of charge. The Springfield, Missouri Convention & Visitors Bureau reserves the right to add, edit, or delete listings, at its sole discretion, in order to comply with what the Springfield, Missouri Convention & Visitors Bureau deems appropriate for the springfieldmo.org Web sites. Copyright Statement Copyright 2008 All Rights Reserved, Springfield, Missouri Convention & Visitors Bureau Reproduction in whole or in part of any photographs, maps, and illustrations without prior written permission from the copyright holders is strictly prohibited. Users are granted permission to view or print information on this Web site for travel planning or personal use and may distribute this information to friends, family members or personal acquaintances for travel planning or personal use.
Online Transactions Every effort is made to protect any sensitive personal information you give online. This site uses a secure server for conducting online financial transactions. All credit cards and other payment information that you transmit will be protected by encryption technology, provided that your browser is properly configured and your computer is operating properly. The encrypted information is shared only with our bank and a third party credit card application service provider, Official Payments, who also operate secured servers. Access to these records is limited to a very small number of employees who need it in order to perform a specific job. In addition to the preceding terms and conditions the CVB, its officers, employees, agents, or representatives, shall not be liable for any damages of any kind arising from your use of the online bill-pay service, including any non-authorization of a user's payment by any entity involved in the processing of any online transaction including but not limited to your credit card company, any applicable governmental authority's non-acceptance of a payment from an online bill-pay user, or for any disruptions in service of the online bill-pay service, regardless of the cause. The CVB further assumes no responsibility for the timeliness, deletion, mis-delivery, or failure to store any user communications or personalization of settings. Completion of a payment transaction using the online bill-pay service is contingent upon: 1) the authorization of payment by all entities involved in the processing of any online transaction including your applicable credit card company; 2) the acceptance of your payment by the relevant governmental authority or other entity you are attempting to pay; and 3) payment of the online billpay transaction fee. If, for any reason whatsoever your payment is not processed, authorized, or accepted by any entity involved in the processing of any online bill-pay transaction your payment liability shall remain outstanding and unpaid and you may be subject to late fees, interest charges, penalties, shut-off, or other actions where applicable. All outstanding payment obligations shall remain your sole responsibility. You understand, accept, and agree to pay to the CVB any and all fees and/or penalties associated with the submission of any payment transaction that is returned by any bank or other depository financial institution for insufficient funds or any other error on your part. Sale of Data from the Web Site The CVB will not rent, sell or give away any personally identifying information entered into the Web site (name, address, phone number, etc‌) to third parties for marketing or mailing list purposes without your permission. We will also not disclose credit card information, except for purposes related to your transaction or as required by law.
Computer/Internet Standard Operating Procedure Electronic mail (e-mail), voice mail, and the Internet are useful research and communication tools provided to designated staff for uses related to Bureau business. The procedures outlined here are to be used in conjunction with one another. They are written to ensure use of these technologies is consistent with Bureau policies and applicable laws, to define the responsibility of the user, and to establish guidelines for use of these technologies. Supervisors must confirm employees utilizing any of these technologies read and understand these policies before access is granted. Computers are assigned according to job responsibilities, and employees are expected to use them appropriately. Likewise, use of the internet is a privilege. Employees who use the Bureau’s computer resources are obligated to adhere to all Bureau policies. Use should be consistent with common sense, common decency and civility. The Bureau computers and Internet access are for Bureau business. Acceptable personal use is that which does not cost the Bureau in either employee time or actual expense (similar to telephone use, where limited personal use may occur when it does not interfere with your duties or cost the Bureau money). Legal Obligations The Missouri Sunshine Law (RSMo 610.029), which specifically provides that electronically stored data be subject to an information request, applies to all electronic information, including e-mail, unless otherwise exempted by state law. When questions regarding public access of electronically stored data occur, the President should be consulted, who may then contact the Bureau’s Corporate Attorney or the City of Springfield’s Law Department. Sanctions Penalties for violation of this policy range from the loss of computer resource and/or email privileges to dismissal from Bureau employment, prosecution and/or civil action. Each case will be determined separately on its merits in accordance with Bureau Policies, Merit System Rules and Regulations and federal, state, and local law. Specifics of E-Mail E-mail accounts will be provided through the Bureau’s Internet provider. Other accounts, if used for business, can be forwarded to the Bureau’s e-mail system. E-mail should not be used for the transmission of confidential information. Unauthorized attachment of copyrighted materials to e-mail or inclusion of copyrighted materials in email is prohibited in accordance with federal statutes. Internet access through other providers, which includes e-mail accounts and browsing capabilities, is a personal expense, a choice for home use, and is not to be used for Bureau business or with Bureau computers due to security issues. The Bureau’s resources to support e-mail through additional providers is limited and must be coordinated through the Bureau’s Director of Administration and Operations. The following are unacceptable practices and are prohibited: •
Using work time to access or download non-work related information or to “surf” the Internet unless for an assigned research project.
•
Using e-mail, voice mail, or the Internet via Bureau equipment in violation of federal, state and local laws.
•
Misrepresenting an individuals’ opinion as Bureau policy.
•
Transmitting confidential information in an unsecured transmission.
•
Intercepting, eavesdropping, recording or altering another person’s e-mail message except as provided under proper supervision.
•
Adopting the identity of another person on any e-mail messages, attempting to send e-mail anonymously, or using another person’s password unless properly authorized.
•
Misrepresenting your affiliation on any e-mail message.
•
Composing e-mail that contains racial or sexual slurs or jokes, or patently harassing, intimidating, abusive, or offensive material to or about others.
•
Using e-mail to communicate any material of a political, religious, obscene or derogatory nature.
•
Accessing objectionable or improper material, i.e. operating an outside business while on work time; “surfing” objectionable web sites; creating, distributing, or viewing pornography on work time or using a Bureau–assigned username and password to do same.
•
Knowingly introducing to the Bureau network any peripheral software, or device containing a virus. All Bureau computers should have anti-virus program/protocol; outbreaks of any virus, worm, bomb or related malfunctions must be reported immediately to the Bureau’s Director of Administration and Operations for any computer that is networked or shares disks.
•
E-mail accounts provided by the Bureau may not be used to conduct employee organization, association or union business.
•
Users shall not share any password for any Bureau computer with any unauthorized person, nor obtain any other user’s password by any unauthorized means.
•
Technology provided by the Bureau should not be used for filing grievances against the employer.
•
Intentionally tampering with, deleting or altering Bureau records or other employees’ work product maliciously will result in disciplinary action.
Note: E-mail messages are not private; they are subject to discovery proceedings in legal actions. Messages in the e-mail system may be monitored, intercepted, or copied and placed in the employee’s personnel file. Even if deleted, a message may still exist in backup files created by the Bureau’s system administrator, and can be accessed by that employee’s supervisor. Should employees make incidental use of e-mail to
transmit personal messages, such messages will be treated no differently than other messages, and may be accessed, reviewed, copied, deleted, or disclosed.
Springfield Missouri Convention & Visitors Bureau DATA Backup Policy The Springfield Missouri Convention & Visitors Bureau has an automated network backup system. This system is scheduled to do a complete backup nightly at approximately 1:00 am. These backups are stored on external hard drives, of which the Bureau has two. These hard drives are alternated every week; one backup drive is kept on property, and the other is kept in a safe deposit box at a financial institution that is convenient for the staff to access.