We need to find better ways of talking about what we mean by ‘culture’: Jon Ingham
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The best way we can develop organization effectiveness is to focus on creating the organization outcomes we need – the qualities of our people, the organization and the connections between the people, as well as the expectations of our people, says Jon Ingham, Director of the Jon Ingham Strategic HR Academy By Mastufa Ahmed
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on Ingham is an analyst, trainer, and consultant on people and digital transformation. He is also the Director of the Jon Ingham Strategic HR Academy. Jon provides insight and provocation enabling companies to innovate their people and organization strategies, better fitting the new digital world of work and also their own | July 2021
strategic needs. He has been a co-author with Dave Ulrich on the future of HR and is the author of ‘The Social Organization’. He is based in the UK but works globally, including by providing training through his digital Strategic HR Academy. Here are the excerpts.
How is the world of work going to look like on the
other side of the pandemic? Are leaders on the right track to make the future of work better –diverse, more equitable, and tech-savvy? The pandemic has mostly just accelerated changes that were already underway, at least in organizations that knew what they were doing. A more people-centric approach, greater use of digital technologies, even remote working, were all already increasing in adoption before COVID-19. Leading these changes does require a different leadership approach from that traditionally in use. Again, that isn’t actually that new. For example, MIT’s 2020 leadership playbook identified emerging leading styles as including being purpose drive, nurturing passion, demonstrating authenticity and empathy, and making data-driven decisions – all things which we’d associate with the digital, hybrid new normal environment today. Similarly, the build I’d make on these behaviors now is the same one I was making before the pandemic. Due to the increasingly collaborative nature of work (also acceler-
