People Matters Magazine July 2021: Reset

Page 73

If we don’t have the skills to 'engage' workforce in the hybrid world, we'll lose them: Jessica Miller-Merrell

Do you think COVID-19 has changed the world of work for good? Yes. A lot of people have been financially impacted and many have lost family and friends, but I believe

the pandemic has forever changed the workplace. We’re seeing that now with the employees who are creating boundaries between their personal and work lives and saying “I want to work remotely.” I think that’s the good that will come out of it.

A whole lot of workers across organizations are reluctant to return to their desks over the fear of losing flexibility. What could be the implication of this? This will be a challenge for managers in particular because they will have to learn how to be good lead-

ers and managers in person as well as remote. I don’t think we have equipped new managers with the tools and support they need to be able to lead a hybrid team. More employees working remotely with flexible schedules and asynchronous work mean we need a different level of intentionality.

As companies start reopening across several parts of the globe with renewed vigor, how important, according to you, is getting work ‘culture’ right especially in the hybrid world of work? I think culture is incredjuly 2021 |

STORY

J

essica Miller-Merrell (@jmillermerrell) is a workplace change agent, author and consultant focused on human resources and talent acquisition living in Austin, TX. Recognized by Forbes as a top 50 social media influencer, Jessica is a global speaker. She’s the founder of Workology, a workplace HR resource, and host of the Workology Podcast.

C OVER

The culture is dictated by the mission and vision of the organization, but it’s really created and fostered by employees. If we don’t have the skills to engage our workforce in a hybrid model, we’re going to lose them, says Jessica Miller-Merrell, Founder of Workology By Mastufa Ahmed

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Articles inside

Blogosphere

4min
pages 124-126

Knowledge + Networking

4min
pages 122-123

talent acquisition

6min
pages 119-121

l eadership

4min
pages 106-107

the road less travelled

15min
pages 108-113

t he new workplace

4min
pages 114-115

talent acquisition

4min
pages 116-118

g ender g ap

7min
pages 102-105

i nterview

3min
pages 100-101

talent management

7min
pages 96-99

the new workplace

8min
pages 92-95

leadership

7min
pages 86-88

e mployee experience

7min
pages 89-91

special interview

7min
pages 82-85

RicHARD SMiTH, PH.D., Professor at Johns Hopkins University

7min
pages 78-81

AnJAli bycE, Chief Human Resource Officer, Sterlite Technologies

6min
pages 75-77

Jon ingHAM, Director, Jon Ingham Strategic HR Academy

10min
pages 68-72

JESSicA MillER-MERREll, Founder, Workology

4min
pages 73-74

TRiSTRAM gRAy, Chief People & Capability Officer Kmart Group

7min
pages 64-67

DonAlD Sull, Senior Lecturer, MIT Sloan School of Management

6min
pages 55-57

TASHA MAckniSH, Group Manager, OD&HR at Data#3

6min
pages 58-60

MATT noRMAn, Chief People Officer, DigitalOcean

7min
pages 61-63

Rob RoSEnbERg, Global Head of HR, DHL Supply Chain

6min
pages 52-54

strategic hr

8min
pages 47-51

hr strategy

5min
pages 38-39

special interview

8min
pages 40-43

Quick Reads

11min
pages 8-12

environmental sustainability

6min
pages 44-46

mental health

16min
pages 18-27

Letters of the month

5min
pages 6-7

the new workplace

21min
pages 28-37

cio/chro partnership

6min
pages 14-17
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