Equality and Diversity for Managers 1 Day Course (up to 12 delegates per course to enable skills coaching)
COURSE INFORMATION BROCHURE
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Equality and Diversity for Managers Up to 8 per course to enable intensive skills coaching
Course Suitability
Method
Pre Course Questionaire
Managers have a responsibility not only to ensure
This one day course covers the principles of equality
Prior to training delivery we can issue a pre-course
their actions are equality and diversity friendly
and diversity in the workplace, including both
questionnaire to ensure that we fully understand
but also to encourage this mindset amongst their
awareness and responsibilities as a manager. Equality
the E&D issues delegates face and what they would
peers and teams. We help managers understand
and diversity can be a sensitive subject therefore this
like to achieve from the programme. This not only
that equality and diversity can be much more than
course explores attitudes, values and belief in a safe
helps the trainer understand where to pay particular
just compliance, it can be the building blocks of a
and fair environment, taking it beyond the legislation.
attention but also helps raise delegate engagement.
collaborative unified workforce with huge benefits to
All our programmes impart knowledge, while also
their team’s engagement and performance. Suitable
as well as encouraging people to embrace equality
for all managers.
and diversity on an emotional and practical level. Intermediate level of knowledge and self-awareness work, practical and interactive skills input and small group work, including case studies and discussionbased activities.
Tel. 0845 600 8851
www.peopleresolutions.com
information@peopleresolutions.com
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Course Outcomes and Benefits
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We work in partnership with you to identify the required learning objectives for each course. Typically this includes a scoping conversation with the necessary stakeholders. Our standard learning objectives include: • To gain an increased awareness across all equality strands and consider the impact in their areas • To embed good diversity practice into their own areas of operation • To gain an understanding of their duties in relation to UK equality legislation • To understand the practical impact of appointing to teams, and the management of teams • To explore how beliefs, values and attitudes drive behaviour • To recognise individual and organisational responsibilities under equality legislation • To understand the practical impact of equality and diversity
Tel. 0845 600 8851
www.peopleresolutions.com
ALL PARTICIPANTS WILL GET: • Access to phone support on related course issues from People Resolutions for three months after their training. • Access to People Resolutions on-going developmental materials and activities including best practice documentation and templates, white papers, webinars, our blog and growing on-line resource material.
information@peopleresolutions.com
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Course Outline CONTENTS WILL INCLUDE: Introductions: What‘s it all about?
The Legal Framework
Understanding Difference
• Aims and Objectives
• ‘Protected characteristics’, definitions of discrimination, harassment and victimisation
• Considering the different dimensions of diversity • Making the most of a diverse workforce • Trainer input, followed by small group discussion of inclusion/exclusion/unfair treatment
Conscious and unconscious bias
Challenging Behaviour Constructively
Sources of information and support
• Exploring prejudice and discrimination – at the individual and organisational level • Trainer input and facilitated case activity/ discussion group to draw out examples
• What to do about unacceptable/inappropriate behaviour – recognising it and ways of challenging • Group case activity/discussion, followed by trainer input and practice on examples
• This section will be customised according to what is avaiable in the host organisation and externally
•Exploring the concepts of equality, diversity and inclusion – using an ice-breaker exercise in small groups to draw out the meanings and relevance to managers
Tel. 0845 600 8851
www.peopleresolutions.com
information@peopleresolutions.com
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Why People Resolutions? Highlight Benefits All of our programmes: • Contain immediately usable skills and strategies to alter thinking, raise awareness and change behaviour • Contain unique People Resolutions content • Are customised to your organisation’s policies, processes and cultural context - see later for more information • Come with free telephone support • Can be blended with pre and post-course learning material (including e-learning) to maximise the effectiveness of each programme - see later for more information • Can be delivered anywhere in the UK • Have a dedicated Project Manager to support you • Include course evaluations and recommendations • Can be supported by expert mentoring for specific cases and ongoing - see later for more information • Sit alongside our ‘Resolution Hub’ – An expansive collection of free, downloadable resources, including white papers, blog posts, webinars, skills tips, scripts for effective conflict management, conflict resolution Q&A and much more. • Conclude with a Resolution Readiness Review - an informal workshop (face-to-face or online) with key organisational stakeholders to help plan and implement a constructive, creative and collaborative approach to conflict resolution at work. The review will help you get the most out of conflict resolution, mediation and investigation strategies.
Tel. 0845 600 8851
www.peopleresolutions.com
information@peopleresolutions.com
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Why People Resolutions? Experienced Trainers
Expert Mentoring and Ongoing support
Our programmes are run by professional trainers who:
Additionally, People Resolutions experts can provide:
• Have conducted relevant training for many years
• Expert mentoring during individual cases e.g. mediation, investigation, etc.
• Are excellent facilitators as well as technical experts
• Online or face-to-face refreshers, continuing practice sessions or an
• Are members of appropriate professional bodies with relevant qualifications
ongoing support package
• Bring a wealth of practical experience and insight into the training room to bring materials to life and engage delegates
Contact us about the costs for these support services.
• Combine knowledge with practical, organisation-specific application through case studies, role plays, interactive discussion and scenarios.
Customised Learning Material
Blended Learning and E-Learning
We will work with you to design a bespoke learning event, taking into account aspects
People Resolutions will work with you to create the maximum learning
such as organisational culture, issues and behaviours relevant to your organisation’s
opportunity by using a blended learning approach. We already have some
environment, policies and procedures. Our training delivery is backed up with tried
online material which we can weave into courses, and we can create content to
and tested investigation processes, materials and standards. All casework material
be used within your own e-learning framework and provide tailored webinars,
and content is customised to your needs.
video tips, scripts and investigation guides. People Resolutions also has links with specialist e-learning partners to assist us in producing practical knowledge or skills-based e-learning materials.
Tel. 0845 600 8851
www.peopleresolutions.com
information@peopleresolutions.com
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Please get in touch for more information and details of pricing
0845 600 8851 www.peopleresolutions.com information@peopleresolutions.com @Peopleres