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ACCORDING TO SUNCORP, FLEXIHOSES ARE RESPONSIBLE FOR ALMOST ONE IN TEN WATER DAMAGE INSURANCE CLAIMS, AND THESE CLAIMS COST MORE THAN DOUBLE THE AMOUNT OF DAMAGE CAUSED BY A REGULAR BURST PIPE.

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Despite their prevalence in Australian homes, almost half of Australians (47%) do not know what a flexi-hose is, and 20% do not know where to find them in their homes. This lack of awareness is leading to significant financial losses for homeowners.

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Wallaroos their water is turned off at the mains before leaving for a vacation, leaving them exposed. During the Easter holiday period in 2022, flexi-hose related claims costs spiked by 26%, highlighting the importance of turning off the mains before leaving home.

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Flexi-hoses are a common style of plumbing fitting, often used to connect water to taps and fixtures in bathrooms and kitchens due to their flexibility, low cost, and ease of installation. However, they can also corrode, rust and fail quickly, especially if not maintained properly. Homeowners should be checking their flexi-hoses every six months and getting them checked or replaced by a licensed plumber as soon as they notice something is amiss.

In addition to regular maintenance, Suncorp recommends that Australians turn off the water mains before heading away on holidays. Research shows that seven out of ten Australians do not check or ensure that