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Heart of the Rideau Canal

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YOUR SOURCE FOR BUSINESS AND AGRICULTURE IN LANARK, LEEDS & GRENVILLE OCTOBER 2012

VOL. 10 NO. 6

First residents begin to settle into new Gallipeau Centre By STACEY ROY What once was a transitional home for Rideau Regional Centre (RRC) patients is now home sweet home for Ron and Joan Cassell, the first couple to move into the former institutional facility. “It’s just like living in heaven,” said Ron Cassell of his new abode. The retired couple moved into one of five former transitional homes at the Gallipeau Centre on Sept. 1 after an extensive renovation. “This house was completely gutted right back to the walls,” said Mr. Cassell. Tracy Gallipeau of J.A. Gallipeau Construction confirmed all the walls within the seven-bedroom transitional homes were removed before a new two-bedroom floor plan with living space was put in its place. The duplexes are two 1,100-square-foot bungalow-style units. This design has proved most popular, according to Gallipeau who said the company hasn’t fully advertised the spaces as yet. “Three of the four of them are rented,” Gallipeau reports. Mrs. Cassell knows very well why the demand is so high. She is glad to be in the one-level home after leaving their much-loved farmhouse. As the years moved on Joan felt she could no longer manage the stairs safely. Her two faithful Chihuahua dogs are pleased with the change as well, having had their own tumbles on the steps. “It’s wonderful,” Joan said of the new home. “I couldn’t

-Business Today photo by STACEY ROY

Ron and Joan Cassell became the first couple to move into the Gallipeau Centre (former Rideau Regional Centre) last month. Interest in the new active seniors facility is growing as work on the enormous property continues. believe it when I walked in.” The transitional homes were not an uncommon sight for Mrs. Cassell who worked as a secretary at the RRC from 1966 to 1969. She explains the transitional homes were built as part of the institution’s process of releasing patients. In preparation for their release residents would spend time in the transitional houses learning to function in a traditional home and learning economics and marketing skills. “This was the first house they would come to,” Mrs. Cassell said. The Cassells recently listed their new home with Canada Post receiving the mail box number 1 for the Gallipeau

Centre. The Cassells may have been the first but this solitude didn’t last. The couple recently welcomed another retirement couple next to them last Thursday. The transitional home culde-sac at the Gallipeau Centre features five buildings around the circle drive. Gallipeau said there has been some interest for the fifth house to be converted into respite care, though nothing has been confirmed to date. Main building While crews continue to work at the transitional home area developing a connecting road, etc., others are turning

their attention toward the main building where three units are expected to be complete for Dec. 1 this year. “We’ve got a waiting list of people wanting to see the main building,” Gallipeau said. Each ward of the old hospital will be converted into three apartments with one 1,800-square-foot suite with two large bedrooms and a den at the end. Each unit will have a balcony. The company is working on concept drawings for the new units and hope to have them available shortly. For more information please call J.A. Gallipeau Construction at 613-284-9916 or log on to www.gallipeaucentre.com.

Bulk Barn holds fundraiser to benefit Alzheimer Society By ASHLEY KULP The Kemptville Bulk Barn joined in with other franchises across the country to host the Alzheimer Society’s ‘Coffee Break’ fundraiser Sept. 7 to Sept. 21. While Bulk Barn has supported the ‘Coffee Break’ program since 2005, this is the first year the new store in Kemptville’s Colonnade shopping centre has participated. As customers stock up on necessities, they were asked at the cash if they’d like to donate to the Alzheimer Society’s program. For any amount under $5 donated, the customer’s name went on a paper cup which adorned the windows of the store, located at 371 Ryan’s Well Drive. Contributions over $5 had customers entered into a draw to win two 100-level Ottawa Senators tickets, as well as a parking pass and dinner for two. In the event the NHL season doesn’t go ahead, the draw will be for a $100 Bulk Barn gift card. “It’s the first time we’ve done the fundraiser in this community and so far the response has been tremendous,” noted Kemptville Bulk Barn owner Janice McAdam. It’s going so well, in fact, that the Kemptville store is currently in the top four per cent of stores for the most funds raised. “Seventy-nine per cent of our customers have contributed so we’re at the top right now for funds raised, which is overwhelming,” McAdam commented. Nationally since 2005, Bulk Barn has raised $1,030,724 to date for the Alzheimer Society’s ‘Coffee Break’ program, which includes the $189,107 brought in last year.

-Business Today photo by JOSEPH MORIN

The Bulk barn in Kemptville is a family business looked after by franchisee Bill McAdam and his wife Janet and children Michael, Josh and Samantha. They also operate Bulk Barns in Cornwall and in Brockville. Their “Coffee Break” fundraiser for the Leeds and Grenville Alzheimer’s Society raised $2,296. In this photo left to right: are Ryleigh Calvert, Sara Labelle, Jennifer Westendorp, Gavin Rae. Presenting the cheque to Denise Woods the executive director of the Leeds and Grenville Alzheimer’s Society and Bill McAdam, franchisee.

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ELIGIBLE COSTCO MEMBERS RECEIVE AN ADDITIONAL

REGIONAL BUSINESS NEWS

Business retention and expansion seminar series returns Oct. 18 By ASHLEY KULP After the success of the inaugural business retention and expansion (BR+E) series, another round of seminars will kick off this fall to aid local business owners. Spearheaded by the BR+E Alliance, a collective made up of business and service groups designed to help business grow, the 2012-2013 seminar series kicks off Thursday, Oct. 18 at the North Grenville Municipal Centre as part of Small Business Month. Doors open at 6 p.m. for networking opportunities, followed by two presenters at 7 p.m. in the municipal centre theatre. First up will be John De Sousa, a regional manager with RBC Global Asset Management to provide an economic update in relation to business in Canada. De Sousa will focus on both local and global issues. At 8 p.m., Forbes Symon, North Grenville’s director of planning and development, will take the floor to give the audience an “inside scoop on our ‘Green and Growing’ community and what the plans are for the municipality to work with local business in the future,” noted Teri Devine, North Grenville’s economic development coordinator. Light refreshments will be made available to guests, courtesy of University of Guelph-Kemptville Campus’

Impressions Catering. According to Devine, the success of last year’s seminar series is what prompted the BR+E Alliance to offer it once again. “After our first series, we (BR+E Alliance) got together in May 2012 for a strategic planning session to move forward and determine the mandate of the Alliance,” she explained. “I’m very happy to hear they were strongly committed to working together, so we’re going to deliver a 20122013 seminar series.” This year will feature a slightly different lineup and focus on the theme of marketing, which was the top request in a survey of last year’s series. Four sessions have been scheduled and will be led by individuals in local business. “What’s different this year is that instead of bringing in outside facilitators and experts, we’re having our own small business owners facilitate the sessions to showcase their own expertise, which I think is amazing,” Devine commented. “…It gives business owners different opportunities to hone their presentation skills and become more confident, promote their own business, products and services they provide and for local businesses to get to know them better.” Devine pointed out that all presenters for the upcoming

series are providing in-kind services, which makes it more cost effective and “sustainable.” “It’s important to try and develop business services through BR+E activities that are sustainable,” she said. This year, the four sessions will alternate between seminars and workshops to provide business owners with hands-on experiences. All will take place from 6 to 9 p.m. at Purvis Hall within the University of Guelph-Kemptville Campus. After the launch, the first session is scheduled for Wednesday, Nov. 21 and will feature Ellen MacLean, a consultant with Kemptville Campus’ business development department on the topic of ‘Developing a Marketing Plan.’ “She will take business owners through an intense and interactive workshop with case studies where people will have to take homework home

with them,” Devine explained, adding that MacLean will be encouraging businesses to set up Twitter accounts prior to the session. “This is so at the event she can go through Twitter with groups right there live.” Next up on Wednesday, Jan. 23 is a seminar with two speakers, Tom Graham of TD Graham + Associates and Kevin Savoy of ActionCOACH Business Coaching who will speak about ‘Smart Marketing on a Small Budget.’ A question and answer period will follow their presentations. Greg Smith of Best of Kemptville and Jeff Christy of Excel With Marketing will lead the next session on Wednesday, Feb. 27, which will deal with ‘Online Marketing and Social Media.’ Case studies will be presented at this session featuring three local businesses and how social media has worked for them. “The case studies will

speak to their successes with social media and how they incorporate it into their day-today business,” Devine stated. “This session is to help businesses see the opportunity and potential of getting them to social media.” The final workshop in the series is scheduled for Wednesday, April 10 with Denis Bisson, executive director of BNI Eastern Ontario, where he will talk about ‘Networking and Relationships.’ “He will interact with the group and do some role playing. It will be a fun and entertaining session to show you how to network,” Devine said. BR+E Alliance An innovative approach, the BR+E Alliance is facilitated by North Grenville’s economic development department and includes CSE Consulting; North Grenville Business Builders; Grenville Community Futures Development Corporation; University of Guelph-Kemptville Campus; Old Town Kemptville Business Improvement Area (BIA); North Grenville Chamber of Commerce; Leeds & Grenville Small Business Enterprise Centre; and BNI. This year, the Alliance welcomes a new organization, Kemptville Women in Business (KWIB) into the fold.

“The concept is very new and very fresh,” acknowledged Devine. “A lot of people are talking about it in other communities, especially rural communities…it’s a way to celebrate and bring all these services together and it’s amazing to think of how it started.” Devine stressed that the formation of the Alliance provides an added value for businesses through education and professional development programs. “Each year we continue it, we hope to add more Alliance members which in turn will add more capacity, get more people involved and it becomes a sustainable piece of the economic development department,” she said. Those interested in attending the BR+ Alliance seminar series kick-off are asked to register in advance by emailing North Grenville Business Retention and Tourism Intern Angela Pasco at angela. edintern@gmail.com or calling 613-258-9569 ext. 213. Individuals can also register online at www.northgrenvillechamber.com. Registration for each of the four upcoming BR+E Alliance sessions can also be done the same way. For more information on the BR+E Alliance, please visit their web page at www. greenandgrowing.ca/brealliance.cfm.

Tornado warnings no match for spirit of volunteerism at Dentistry from the Heart It was a grey, dreary, windy and rainy morning on Saturday, Sept. 8 as volunteers at Yazdani Family Dentistry began setting for the free Dentistry from the Heart event. By 7:45 a.m., 14 volunteers with big smiles were ready to do their part in spreading free smiles, grateful to be able to give back to the community. Amongst the group were dentists, hygienists, dental receptionists, dental assistants and friends.

It was a busy in the morning and early afternoon then tapered off towards the midafternoon. The event had the capacity to see 48 people. At the end of the day the clinic helped 32 individuals. “I think the weather played a part in suppressing some of the turnout later in the day,” explained Dr. Yazdani. “We also had a number of people tell us that they had told friends and family about the event but they didn’t come

because they thought there might be a catch, or some hidden charge that would be sprung on them after the appointment...that it couldn’t possibly be entirely free. I’m hoping as the word gets out that there is no hidden fee or catch, we’ll be able to help even more people next year.” The response to the event was rewarding and humbling for all those that volunteered. “The need for dental care in our community for those less

BUSINESS TODAY

Submitted photo

Dr. Shahrooz Yazdani, centre, and a team of volunteers from the Yazdani Family Dentistry participated in the Dentistry from the Heart event Sept. 8. Throughout the day, 32 individuals received complimentary dental care from the team.

fortunate is tremendous. It is our social responsibility to do our part. We look forward to next year’s event as well as other venues to do what we can to alleviate this need.” The date for next year’s event has not yet been set. It will likely be in September once again. Readers are reminded that Yazdani Family Dentistry also has a free clinic one Friday every one to two months for dental emergency care. All are welcome to contact the office at 613258-2509 to get more information.

SERVING THE COUNTIES OF LANARK, LEEDS & GRENVILLE P.O. Box 158, 65 Lorne St., Smiths Falls, Ontario K7A 4T1 (613) 283-3182 1-800-267-7936 Fax: (613) 283-9988 Email: emc@perfprint.ca Brockville Office 7712 Kent Blvd. Kent Plaza Brockville, Ontario K6V 7H6 (613) 498-0305 Fax: (613) 498-0307 Email: stlemc@stlemc.ca GROUP PUBLISHER Duncan Weir EDITOR Ryland Coyne NEWS EDITORS Marla Shook Laurie Weir Joe Morin ADVERTISING SALES CO-ORDINATORS Wayne Thornhill

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Andrea Harding DISTRIBUTION Jason Beck PRINTING Performance Printing FEATURE WRITERS Desmond Devoy Doreen Barnes Lorraine Payette Conan de Vries Stacey Roy Ashley Kulp Tara Gesner SALES REPRESENTATIVES Cheryl Johnston Kathy Perreault Sharon Sinfield Peter Ellis Vickie Carr Dave Fox Anne Sawyer Bruce Thomson Kevin Hoover Liz Gray Jamie Rae-Gomes

- Business Today photo by ANNE SAWYER

EMC News - On Sept. 21, one of the major companies that supports the Alzheimer Society, the Bulk Barn, 2462 Parkedale Ave., Brockville has committed to contributing $1,000 in addition to matching any customers’ purchases of Coffee Break cut-outs up to $10. From left to right are Lisa, Carol. Denise, franchisee Bipin M. Vyas, Alison, Sean, and Patti. Vyas indicated that this is a very worthy cause raising funds for Alzheimer research. This is the eighth year that the Bulk Barn, the corporate office and franchisees have participated and in that time they have raised more than $1million. This year the Brockville Bulk Barn will be contributing more than $1,000. On that Friday, for every dollar given for a Coffee Break cut-out, the corporate office and the franchisee will match that dollar equalling three dollars. These funds stay in the community.

BUSINESS TODAY

OCTOBER 2012

REGIONAL BUSINESS NEWS

New Waste Water Treatment Plant officially opens By TIFFANY LEPACK tlepack@perfprint.ca

On time and on budget, are not two words normally associated with major infrastructure projects. However, the residents of Mississippi Mills can be proud of the new $28 million Waste Water Treatment Plant on Wolf Grove road as it is state of the art, on time and on budget. More than 50 town representatives and visitors from other local municipalities gathered for the official ribbon cutting on Thursday, Sept. 27 outside the 13,700 square foot building. Troy Dunlop, director of roads and public works for the Town of Mississippi Mills thought the opening was very special. “Today, you are seeing two years of construction and 10 years of planning, the new plant will serve the community until 2031,” said Dunlop. Pakenham Ward councillor Denzil Ferguson told the gathered crowd that this was a plant everyone can be proud of. “This is the largest procurement we will see for a number of years. Today is a

historical day!” said Ferguson. “There has been a lot of hard work and dedication from everyone involved and it solidifies the three levels of government working together. We have brought this project in on budget and on time. We as Mississippi Mills will all be proud of this facility for years to come.” The project was equally funded between the federal and provincial governments and the municipality. Mayor John Levi called it a great day for Mississippi Mills “It sets us up for future development and expansion of the town and we couldn’t do it without the treatment plant,” said Levi. “It is an environmentally responsible plant so we are helping our river too.” Levi noted that the community is fairly residential and the Ministry of Environment would not let them have a new subdivision without the plant. He congratulated everyone involved in the process for making it on time and on budget. He knows people want to see the new plant and they are planning on having another

open house soon. The plant has been a long time coming as the provincial government, in 2002 introduced the Nutrient Management Act. This act required the municipality to upgrade the facilities. The next step was in 2004, when the Ministry of Environment (MOE) conducted an Environmental Assessment for the project. In 2006, the council of the day adopted a Smart Growth Philosophy in order to achieve the council goals. In 2006, the council applied for the Federal Build Canada Grant and was unsuccessful, however in

2009 they were successful for funding from both the provincial and federal government. Al Lunney, former mayor of Mississippi Mills for seven years, was with the project since the beginning. “The need for a Waste Water Treatment Plant had a lot to do with me running,” said Lunney. “The town was stagnate and dying and the lagoons were at a max, something had to be done and the town didn’t have a plan. There were naysayers who couldn’t buy into the fact that there was no choice but the MOE said we had to do

something even if we didn’t build another home.” He thinks now that it is done it is phenomenal. “By it being here it sets the future for this town. It is a tertiary system, which means it can take whatever comes in the future,” said Lunney. “It’s really forward thinking, I am really happy to have been a part of it and everyone on the project has been incredible.” Member of Parliament for Carleton-Mississippi Mills Gordon O’ Connor, was unable to attend the ceremony however, chief administrative officer Diane Smithson read a

letter from him congratulating all who were involved in building this important piece of infrastructure. “During this period of fiscal restraint, Canadians rightly expect their tax dollars to be spent wisely for projects, which will improve their communities and make them stronger,” stated O’Connor. “That is why the federal government targeted infrastructure funds towards projects like this which benefit the community for the long-term. This plant will enable Almonte to continue to grow and thrive in the years ahead.”

- Business Today photo by MIKE GAUTHIER - Business Today photo by MIKE GAUTHIER

EMC Business – Murray’s Furniture and Flea Market in Carleton Place (High Street) held its grand opening on Saturday, Sept. 15, located at the home of what used to be known as just Murray’s Furniture, in addition to the Sears Canada dealer store. On hand for the ribbon cutting were (front row, from left) Vicky Murray, Beckwith Township Reeve Richard Kidd, Joyce Murray, Matthew O’Neill and Shannon O’Neill.

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EMC Business – Equator Coffee Roasters in Almonte celebrated its first anniversary at its Ottawa Street location with a barbecue, corn roast, garage sale, and arts and crafts show recently. Inside, Shannon Ripley and Kristen Lloyd serve up some goodies from Sweet Creeks Kitchen to customers attending the day’s events.

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OCTOBER 2012

BUSINESS TODAY

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SMITHS FALLS BUSINESS NEWS

Town services remain critical to Villa Montague vision By STACEY ROY Work to renovate the interior 10-unit space within the remaining Hwy. 43 building has begun while talks at the political level continue regarding whether the four-phase Villa Montague project will receive town services or not. The importance of town water and septic services for the Villa Montague project is crucial, according to Barbara McEachern, broker with Keller Williams who is working with Assaly Asset Management Corporation on the overall project. Without services the project will become 35-units with a total of 20 jobs, but with the services this grows to 185-units with the potential for 100 jobs. “If it makes it to the final phase it will be spectacular,” McEachern added. “There’s nothing like this out there.” The Villa Montague vision is to provide a client-centered facility where the individual has the freedom to choose what services they pay for and when they need them. What they will offer residents is a rate per unit with a la carte services such as housekeeping, nurses and meals available for an additional fee. McEachern says she is excited to bring this option to the region as it will appeal to couples with diverse care needs as well as snowbirds who fly south for the winter.

“It’s as simple as turning keys and dropping them off to reception and coming back six months later,” she added of the option of moving in earlier in life. “The sooner they get in the more relationships they make in and around the community.” While snowbirds are away the management company will ensure the unit is ready for the owner’s return. Another worry-free feature includes the shuttle service to town for residents of Villa Montague. The development project doesn’t have a minimum age requirement as they recognize tragic circumstances or illness may require the need for these services much earlier in life. Currently, interior renovations to the existing facility where 10 standards units are moving forward with occupancy expected to begin as of March 2013. During construction residents who continue to live at the facility will be moved to temporary housing on site for the duration of construction. McEachern is now accepting reservations for these units, which requires a refundable down payment. When it comes to the financials, Villa Montague is offering two options to its future residents: rent or lease. The rental option is standard with a set amount due per month for the housing unit and all a la cart

Submitted photo

This is an artist’s rendering of the roadside view of Villa Montague on the Rideau. This is Phase one and two of the four-phase project. If water services are provided, a second services available at an extra charge. All residents will have access to facility amenities such as a wading pool, spacious dining room, lounge, pub, hair salon/barber shop, and outdoor living space to name a few. The facility is also offering an unique concept - life leases following the Manitoba legislation. This concept welcomes individuals to pay for the right to live in their unit up front (in the range of the price of a home). This gives them the right to live there as long as

they wish, the right to rent it or sell it at any time. McEachern noted the units can also be handed down from parents to children. “You can buy for your family’s future,” the broker said. Under this purchase option the resident would have a $200 to $300 maintenance fee per month that would cover and repair needs right down to replacing a light bulb. Utilities are included. Following next spring’s first occupancy date, work on the second phase will begin

wing will be added behind this building with a gazebo and a separate retirement building along the water. including construction of a new wing in the area where demolition took place this year. Construction of this new 40-unit segment is expected to begin next spring with an anticipated December 2013 occupancy. At this time the front facade will be undertaken in the stone and siding design. At this point the project will stop if town services are not available. If an agreement can be reached the plans will continue to add another 25-unit wing on the back of the facing facility. This structure will be

adjacent to a clubhouse with deck. The fourth and final phase will be the construction of a waterfront condo building where another 110 units will be located. If services can’t be hooked up this land will be used for a septic system. In camera discussions continue to take place at town council, but no further updates have been made to date. For more information on the Villa Montague project or to reserve your unit go to www. villamontagueontherideau.ca.

Karate school marks 25th anniversary him the appointment of his own dojo as a certified instructor with the Japan Karate Association (JKA). “I’ve met such wonderful people,” McNamara said of his years of instruction. In that time he has watched his own children develop and mature through karate, including his son, Nathaniel who will compete in this fall’s youth championship. “We’ll be third generation Karate,” McNamara said. His grand son has begun the Karate Kubs classes at his Cornelia Street school. The Smiths Falls Japan Karate Association offers a variety of children and adult programs, including a new class launched just this month - Combat Cardio. McNamara decided to offer a cardio offshoot of his school after hearing from his students they wanted more cardio challenge. The classes run Monday and Wednesday nights

and bigger,” McNamara said. The Smiths Falls instructor sees the use of karate as a means of learning self-discipline and other essential skills that are transferable throughout life. “This gives them an idea about life skills that’s invaluable,” he said. The journey to his own dojo began much like his student’s journey to a black belt - with a single decision to take action. That happened about 30 years ago when McNamara was a new father and in need of a release of stress from the day-to-day life. He was introduced to martial arts while wrestling at the national level. Many times he would get to know other wrestlers only to find out that one type of martial art was at the base of their wrestling. McNamara would train in Ottawa three times-a-week for five years before his instructor, Master Saeki Sensei conferred upon

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By STACEY ROY Since 1987 Sensei Dave McNamara of the Smiths Falls Japan Karate Association has been teaching selfdiscipline and fitness to area youth. Recently the local instructor and his students celebrated their silver anniversary with a barbecue, but McNamara feels the real celebration will be had at the first national youth karate championships to be hosted in town this November. “That will be the pinnacle of this school,” he said. The all day event Nov. 17 at Smiths Falls District Collegiate Institute will welcome belts from across the nation and the world, including representatives from area schools. “I would love to see all the local Shotokan Karate schools and students to please participate in this (inaugural) event. I hope this gets bigger

from 6 to 7 p.m. and include three 20-minute cardio sessions with three stretching breaks. “It is kicking and punching,” McNamara added. “There’s always enough left to kick something.” The local instructor is using his 41-years of Karate training to form the basis of this cardio program. Ultimately, McNamara would like to see the program grow to 30 to 40 members with specialized programming for athletes. He does plan to introduce a special guest instructor this year, though full details were not available by deadline this week. McNamara’s dream is to open a full-service martial arts and fitness centre that he could one day hand down to his son, Nathaniel who is currently a purple belt. “I’d like to be a sensei,” Nathaniel said.

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Sensei Dave McNamara thanks those gathered at his anniversary BBQ last month. Standing to the left is Master Saeki Sensei of Ottawa, McNamara’s teacher.

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SMITHS FALLS BUSINESS NEWS

Corporate donation kick starts Hutton Marsh project By STACEY ROY

It’s a long-term project, but ecologists are overjoyed with the generous $250,000 donation made from South Kanata Development Corporation (SKDC) and its impact on a management plan for the Hutton Marsh area. “We were flabbergasted, amazed and very pleased,� said Charles Billington, executive director of the Rideau Valley Conservation Foundation. During his introductory remarks at a formal celebration of the gift Sept. 26 at Motts Mills dam, Billington underlined the donation was made entirely voluntary and will have an enormous impact on the entire ecological area. The Hutton Marsh is seen by the RVCA as one of the largest provincially significant wetland areas in the Rideau watershed. According to Erling Armson of Ducks Unlimited the Hutton Marsh has traditionally been a haven for a variety of species at risk and turtles. “It used to be very productive and a significant water fowl breeding area,� Armson said. Elizabethtown-Kitley mayor Jim Pickard echoed these sentiments Sept. 26 moments after the announcement was made. “The benefits here will be spread far and wide,� the mayor said. “Without funding to get it started it may not have happened for a long, long time.�

- Business Today photo by STACEY ROY

Frank Cairo (right) of South Kanata Development Corporation presented Charles Billington, executive director of the Rideau Valley Conservation Foundation (left) with a $250,000 donation in support of the replacement of the Motts Mills dam. Attending the Sept. 26 presentation at the

dam were (from left to right): Elizabethtown-Kitley Coun. Rob Smith, Mayor Jim Pickard, Lyle Pederson (RVCA board rep), Erling Armson (DUC), Dwayne Struthers and Kerry Coleman of the Leeds-Grenville Stewardship Council and ET-K Coun. Eleanor Renaud.

Frank Cairo of Caivan Communities (who along with Mattamy Homes and Glenview Homes make up SKDC) expressed his pleasure in representing his colleagues last week to personally present the largest community gift the corporation has ever given. “This is an example of how, with a little bit of co-operation and communication, good things can happen,� Cairo said. The idea to support the Hutton Marsh project came

ton Marsh became urgent last fall when unknown individuals cut three logs inside the Motts Mills dam and drastically lowered the water levels while removing any ability for the RVCA to manage water levels in the future. “It was a tragedy what happened. Out of bad also comes good,� said Pickard. Repairing the dam is one of two major elements to the RVCA plans for the marsh. Martin Czarski, RVCA watershed ecologist said he will

after SKDC consulted with the Rideau Valley Conservation Authority (RVCA) over how they could support habitat after a development in west Ottawa (Monahan Landing development project) required the movement of a stream and lost aquatic habitat. Billington pointed out the recent donation far exceeds any government requirements and provides the region with the largest net gain in aquatic habitat available. The work required at Hut-

be looking for support from the organization to completely rebuilt the dam at a cost of $500,000. “It’s beyond its operational life,� Czarski added of the benefits from the rebuild proposal. “We’re almost doubling the life span� of the dam. Ken Graham, chair of the RVCA confirmed this week that the organization approved replacement of the dam and is currently looking at whether they will replace it in the same design or not. Graham

added the RVCA is looking at other avenues to fund the dam work. The second phase of the project will be to rejuvenate the wetlands by undertaking a multi-year process to cut back the cattails above the dam on Hutton Creek. Over time vegetative growth like cattails continue to grow in wetlands and, if go unchecked, can choke out the natural water pathways and destroy biodiversity. Czarski said the Hutton Marsh is currently sitting at 90 per cent vegetative growth when it should be 50 per cent. To repair this the RVCA is proposing to reduce the water level for one-to-two summers to dry out the lands and then raise the water level and drown out the cattails. The water level must go down another foot before drying out can begin and can only be done with a completed dam in place. The second phase could cost roughly $15,000 to $20,000. The RVCA continues to look for donations to complete both phases of the work, but thanked SKDC for launching this drive in such a generous way. “It was a great fit for us and easy to believe in,� Cairo said. The RVCA believes it can get more people to believe thanks to the generosity of the development corporation. “We now have a large amount of money we can go and be taken seriously by other organizations,� Czarski said.

Hospital’s acute, ER services receive industry nod

OCTOBER 2012

would you rate the care you received at the hospital? As well as at the 90th percentile for the question: “Would you recommend this hospital to your friends and family?â€? • In the Emergency Department – Community Hospital at the 90th percentile for the question: – “Overall how would you rate the care you received at the hospital? As well as at the 90th percentile for the question: “Would you recommend this hospital to your friends and family?â€? After reviewing the report, Linda Bisonette, Interim President and CEO of Perth and Smiths Falls District Hospital commented, “We are pleased to have received such positive patient feedback and to be identified as a top performing hospital in Ontario for our Acute Care and in the 90th percentile for our Emergency Care. Our physicians and staff consistently provide excellent and high quality care to our patients and families. This is indeed a tribute to their dedication and commitment to our hospital and communities.â€? Perth and Smiths Falls District Hospital shares the title of “Top Performerâ€? for overall satisfaction with only one other community hospital in Ontario and is the only hospital in the South East Local Health Integration Network

to be recognized as a top performer by its patients and families. Patient satisfaction is measured via surveys that are mailed to patients who visited the Emergency Department or stayed at least one night in hospital. The surveys ask patients to rate their satisfaction level with all aspects of their hospital visit. The four areas highlighted by the Hospital Report are Communication, Consideration, Responsiveness and Overall Impressions (which includes the patient’s opinion of the overall quality of care they received and their confidence in the doctors and nurses who cared for them.) “The medical, nursing, clinical and support staff who serve our patients each and every day have my greatest respect and appreciation for the excellent and outstanding care they provide to our patients and families. This acknowledgment validates all of their efforts. I have the privilege of seeing the exceptional care provided to our patients each and every day,� said Dr. Peter Roney, Chief of Staff. Cathy Cassidy-Gifford, Manager, Quality and Risk

stated, “the NRC Picker Patient ratings reports are seen as a priority and are highly valued by our Board of Directors, Leadership, Physicians, Management and Staff.� She added, “It is essential to listen to what our patients and families are telling us. We consistently monitor quality, risk and patient safety, which emphasizes our successes and focuses us on areas in which to improve our care and services.� Lynda Hendriks, Chair, Board of Directors, extends her congratulations to the entire Hospital team for the excellent care and services provided to the patients and families that we serve. She commented, “we have excellent and committed staff and physicians who work at our hospital.� Hendriks also offered her thanks to the numerous patients and family members who complete and return the surveys. The Perth and Smiths Falls District Hospital (the “Hospital�) is a fully accredited 97-bed acute care health care organization located on two state-of-the-art sites. The hos-

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pital is situated in the heart of the Rideau Canal region and proudly provides health services to more than 44,000 people in the surrounding communities. The hospital delivers a broad range of primary and secondary services and programs such as emergency

care, diagnostic imaging, obstetrics, general and specialty surgical services, dialysis as well as laboratory and infection control services. Submitted by the Perth & Smiths Falls District Hospital. R0011651407

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PERTH BUSINESS NEWS

Volunteer retirement packages part of hospital’s plan to trim budget By STACEY ROY Over the next two to three months, hospital staff in both Smiths Falls and Perth will be offered an opportunity to take retirement or voluntary leave packages as part of the health organization’s efforts to bridge the budgetary shortfall for 2012. Linda Bisonette, interim

steps will be to speak with the unions in regards to the proposed packages. “It’s to ensure we take the most humane way possible to avoid layoffs,” Bisonette said of health care realities across Canada. “This is a time to do more with less.” Full details aren’t being released to the public until

president and CEO of the hospital confirmed a series of meetings with general staff were held Oct. 1 to provide details on the results of a peer review process that began this summer. Further departmental meetings will be held with the managers to speak to the specifics of each department plan. Bisonette said the next

all staff have had a chance to be updated by their managers and hospital executives, but Bisonette did note that most of the financial cuts were focused in the Alternate Level of Care (ALC) area. This relates to those patients who are in hospital waiting for longterm care accommodations. In the last two months doctors

and community services have worked to reduce the number of ALC patients in hospital from 31 to 16. In a press release dated Oct. 1 Bisonette stated: “The process was difficult and not undertaken lightly. I am proud of how we have pulled together to work through the number of changes that have

taken place since June of this year. This plan will ensure that the hospital moves in the right direction and will continue to move to a surplus position in the coming years.” Bisonette told The Record News all hospital departments had at least a six per cent See BUDGET page 7 ,ä䣣ÈxÓ££x

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PERTH BUSINESS NEWS

Perth Chamber enjoys strong year What a year! With more than 350 business members located throughout four municipalities, the Perth and District Chamber of Commerce has worked hard this year to meet with our members and provide them with the services and special events we have on offer. Since General Manager Pauline Fitchett joined on with the Chamber last July, she’s been visiting with businesses and developing some educational and worthwhile workshops that benefit our members. The Chamber office, along with its supportive volunteers, has also been busy organizing the major Chamber events, including the Festival of the Maples, the Dorothy Griffith Memorial Golf Tournament as well as the upcoming Annual Dinner. Annual Dinner Oct. 25 Always a favourite among the business community, the Perth & District Chamber of Commerce’s Annual Dinner will take place at Code’s Mill on the Park on Thursday, Oct. 25. Each year, Code’s Mill on the Park is beautifully decorated, welcoming the business community to get together and

re-establish and form connections. The much-anticipated Business Achievement Award as well as the Builder Member Achievement Award will be handed out to deserving, local businesses while the Perth Medal will be given to someone who has made a difference within the community. This year’s keynote speaker is Susan Fournier, Executive Director with Valley Heartland CFDC, and she will speak about “Renaissance of Rural Ontario; Seizing the Future, one dream at a time�. She’ll speak about economic opportunities taking shape throughout eastern Ontario, as well as provide insight

as to how businesses can benefit from grant funding. Be sure to come early and enjoy appetizers during the 5 p.m. social hour, as well as have your “Red Carpet Photos� taken. The dinner will begin at 6 p.m. Tickets are $75 each and must be reserved by Oct. 12 by calling the Chamber at 613-267-3200 or sending Pauline an email at welcome@ perthchamber.com. Upcoming Educational Series Workshop Later this month the Chamber will host part two of its educational series workshops. Titled, Developing Your Personal Business Skills, the workshop will be led by Roy van der Mull, founder of VDMA Training and Consulting Inc. and Kirk Lidbetter of Lidbetter Solutions. The event will take place on Tuesday, Oct. 16, and you can contact the Chamber office for further information. Drummond/North Elmsley: A quiet treasure As one of the four municipalities included in the Perth & District Chamber of Commerce’s region, Drummond/ North Elmsley truly is a quiet treasure as it is streamlined

with a gorgeous landscape and dotted with amazing lakes. Throughout the municipality, a number of home-based businesses operate as well as lakeside operations that utilize the serene waterside views. A range of construction- and environmental-related businesses operate within Drummond/North Elmsley, as do a range of spas and wellness centres. With the township hall located on Port Elmsley Drive, its staff and council help residents with any municipal-related queries and services, and work to support the township’s business community, as does the Perth & District Chamber of Commerce. If you’d like to learn more about our local businesses in the area, please check out our website at perthchamber.com. For more information about the Perth & District Chamber of Commerce, please visit our office at 34 Herriott St. (the old Fire Hall) in Perth. You can also give us a call at 613-267-3200 or send us an email at welcome@perthchamber.com. You can find us on Facebook at facebook.com/perthchamber and on Twitter at twitter.com/perthchamber.

BUDGET From page 6

budget reduction with an eye to achieving a balanced fiscal budget in 2014. “Certainly despite the significant strategies we’ve put in place we’ll be in small shortfall position by the end of 2013,� Bisonette said. Lynda Hendriks, chair of the Perth and Smiths Falls District Hospital Board of Directors confirmed earlier this week that the hospital has completed a peer review process as announced earlier this summer. In June 2012, the Board of Directors announced its decision to move forward with the engagement of an external consultant to conduct a peer review of the Perth and Smiths Falls District Hospital. The process involved the review and analysis of the hospital’s financial operations and to provide advice to the organization’s leadership to move the hospital towards a balanced budget while maintaining quality services to the people of the Perth and Smiths Falls areas. The peer review plan has been developed by the senior management, staff and members of the medical staff over the summer months and it was endorsed by Rob Devitt, CEO of Toronto East General Hospital and his review team. Further,

the plan has been approved by the Hospital Board of Directors and subsequently, confirmed by the South East Local Health Integration Network. “The solution is a plan that was generated from within, which I feel will make the rollout a bit easier for everyone,� stated Hendriks. “The hospital family has worked tirelessly over the summer to develop a plan that will make the organization more efficient while preserving its core services.� Bisonette also added that there is a lot of work to be done to realize the proposed savings in the coming fiscal years. Members of the medical staff have been actively engaged in the process under the leadership of Dr. Peter Roney, Chief of Staff and the Medical Advisory Committee. “Based on the work behind the plan, I am confident that the changes will not impact acute volume or quality. It has been a group effort and I believe that we will come out the other side in a better position,� Dr. Roney said. Devitt led a review team that analysed the financial and accountability processes of the hospital. He and his team generated a report which set out recommendations for the board and new CEO.

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CARLETON PLACE BUSINESS NEWS

Scandia Business Park in Carleton Place expanding By TARA GESNER tgesner@perfprint.ca

EMC Business – Wally Thorbjornsson arrived in Canada from Iceland approximately 11 years ago. He spent the first couple of years in Ottawa, before moving up to Mississippi Lake in Carleton Place where he resides with his wife, Daja Kjartansdottir, and their four children: Asi (16), Agnes (13), William (6) and Kristjana (five). “I was visiting and fell in love with the Canadian climate and people,” he said. Thorbjornsson has been doing business in Carleton Place since 2006. “I (first) had a company that built prefab houses,” he said, “and we would ship from here to Iceland.” Although the business died in the global recession, Thorbjornsson started to focus on more work in the fall of 2008 – developing the plans for Scandia Business Park. He purchased the land at 130 Industrial Ave. in 2004. Seven units were constructed in 2010, followed by 32 units in 2011. “Our units (commercial and industrial) are 100 per cent rented,” said Thorbjornsson. Some of the business park’s 33 tenants include TRIACTA, Ministry of Children and Youth Services, CP Rentals & Property Management,

- Business Today photo by TARA GESNER

Wally Thorbjornsson (right) and Paul Gagnon, CP Rentals & Property Management partners, look over plans for the expansion of Scandia Business Park in Carleton Place, located at 130 Industrial Ave. Von Shrader, Boss & Hilliard Construction, BCP Electrical Services, Carleton Granite, Ontario Linen Solutions, Velrando Kitchens and Bath, Infinity Marble, Seamless Auto Care, DICA Electronics Ltd., Kris Custom Cabinets, NAZ and Carleton Place Signs.

In excess of 100 people work inside Scandia Business Park. Thorbjornsson is currently clearing land for further expansion (similar units) in 2013. He’s incredibly ambitious. “Throughout the winter

months we will be clearing and preparing the site,” he said, “and I hope to start construction this spring.” Thorbjornsson already has a waiting list of prospective tenants. “I am successful because of what I can offer – a new unit

at an affordable price, which is tailor made for the tenant,” he explained. “Potential occupants come in and we talk, and using my collective experience I analyze their needs.” CP Rentals & Property Management Thorbjornsson is a partner in CP Rentals & Property Management, along with Paul Gagnon. “We manage your properties and take care of your tenants,” said Gagnon, “and we’ve had a lot of success securing good tenants.” Other services offered include home inspection (Gagnon is an expert) and design/ build construction. Ten people are currently on staff; however, the number varies from season and depends on the project in progress. “We anticipate the number will grow,” said Thorbjornsson, “as we build up our vision.” “Our combined experience make us a strong team,” said Gagnon. McArthur Island James Mikulasik, owner of McArthur Island in Carleton Place, hired Thorbjornsson and Gagnon, to work with a developer to create a concept and secure tenants (commercial and residential) for the location. McArthur Island in Carleton Place is an extraordinary

location on the Mississippi River – close to the municipality’s downtown core, too. “We have more than five acres available for building,” said Thorbjornsson. On site is the old mill, a large historic building featuring four floors and a basement. It has seen a multitude of uses in its 130-year history. Presently, the structure is home to the Mississippi School for the Arts, a dance studio and a few artists. Gagnon envisions a banquet hall for weddings, catering business, microbrewery and much more. The building located behind the old mill will be demolished, he said. “We are very excited about this project,” said Thorbjornsson, “and have already done a few showings.” The goal is to make the island a destination for Carleton Place – with a European feel. “I am hoping to secure a hotel,” said Thorbjornsson. He said the project would support everything Carleton Place already has to offer. Plans for the McArthur Island Condominium (seven storeys and 50 plus suites), to be located at 100 Mill St., were unveiled during a launch party in 2011. For more information about CP Rentals & Property Management, visit info@rental4you.ca.

CP Cinemas shuts its doors; upgrades too costly By TARA GESNER tgesner@perfprint.ca

The end.

Ernie Rowe closed the doors of CP Cinemas in Carleton Place on Sept. 7. He has oper-

ated the Albert Street theatre for five years. “I am unable to switch from

35 mm film, an industry standard for 80 plus years, to digital,” he said.

The new format is cheaper for both studios and distributors. Hollywood studio 20th Century Fox has indicated it would phase out 35 mm film altogether by the end of 2013, and other production companies are expected to follow suit. “I knew this day was coming,” Rowe said. The changeover, which would involve new production equipment, computers and a sound system, would cost the businessman no less than $120,000 for his two screens. “And if I did switch, by the time I had the equipment paid off it would be obsolete,” Rowe said. He noted there would almost certainly be a comparable upgrading in a few years as technology advances.

Going forward, Rowe will continue to run the building (a former church), which accommodates a few outlets on the top floor, including Ashton Station Bridal and Static Salon. What’s more, a monthly foreign film club will carry on. As for the two basement cinemas – 67 seats and 99 seats – he suggested a training centre or high-end auction house. “Knock the wall out, combine the two spaces and level the floor on one side,” he commented. “The estimated $10,000 changeover might be feasible.” On the other hand, the building is for sale, if the right buyer wanted to take over. “It is a sad day for us and a sad day for the community,” Rowe said. He called moviegoers family.

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Apple Cheeks very happily opened in their new, larger location Sept. 29. Having operated for 12 years just down the road, Krista Lee, owner, noted her new location at 53 Bridge Street features five times the space as she had prior. The location features new and consignment clothing, children’s toys, and now features woodworking products and more. There is also a spot within the store for mothers to change their babies, if need be or just to sit and relax. As well as a washroom and change rooms. From left, to cut a ribbon marking the grand reopening, Carleton Place BIA coordinator Cathie McOrmond, councillor Gary Strike, Lee, Mayor Wendy LeBlanc, councillor Jerry Flynn and Jackie Kavanagh with the Carleton Place Chamber of Commerce. For more information about the store check out Apple Cheeks on Facebook. Lee wanted to make mention of Robyn Roy, while not in the photograph, but she has been a long time employee.

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OCTOBER 2012

NORTH GRENVILLE/MERRICKVILLE BUSINESS NEWS

New owners of Kemptville Bowling gear up for the future By JOSEPH MORIN Having an adventure, working together as a family and taking charge of your life doing something you always wanted to do, describes the Miller family’s decision to buy, as a family, Kemptville Bowling. Last June, four members of the family did just that. Cindy, Nona, Melissa and Darrell Miller left their normal routine behind and took over the bowling alley from Coby and Jos Van de Loo. “We all wanted to have some fun,” said Darrell, “and have a family business,” he explained. Youth bowling at Kemptville Bowling has been a tradition in the North Grenville area for years. Along with league bowling, a Sunshine league, birthday parties and food, Kemptville Bowling has become part of the area’s sporting and entertainment scene. The Van de Loos owned and operated Kemptville Bowling for eight years. The couple bought the bowling alley in May of 2004. Over the next eight years they would upgrade, renovate and grow their business to what it is today. “We loved it,” said Coby. “We have no regrets at all.”

- Business Today photo by JOSEPH MORIN

Above, from left: Melissa, Nona, Darrell, and Cindy Miller are the new owners of Kemptville Bowling. They took over from the Van de Loos, who owned the bowling alley for eight years. Just like the Miller family, Coby and her husband made a family business out of Kemptville Bowling.”When we took over,” remembers Coby, “it needed a lot of work. Over the years we did it all.” Darrell said Kemptville Bowling was in great shape. Its reputation in the community is secure and an entire

community, especially seniors, has made bowling their tradition. “It became a meeting place for a lot of people,” Coby said. Taking over a small business of any kind is challenging. The Millers believe Kemptville Bowling is a great example of a small business

that has proven itself. “When it came up for sale we thought it would be fun,” said Darrell. As a result of the purchase Darrell moved to Kemptville where he says the small town atmosphere suits him. The Millers like what Kemptville Bowling is but are hoping to make some changes. They would like to make more room for more private parties. “We would like to get other

activities in here if possible,” said Darrell. “We would like to expand some,” he said, adding, “we are waiting to see how everything works out.” Since taking over this summer the family has already started to appreciate their decision. “It does not feel like I am coming to work,” said Darrell, who said the people he has met are friendly. The way Coby and Jos grew Kemptville Bowling was a success. Darrell believes that the current way of doing things worked well in the past and should continue to work now. “It worked for them (Coby and Jos) so it should work for us,” he said. Melissa Miller left her job in Ottawa to become a partner with Darrell, Cindy and Nona Miller. “I was not enjoying my other job. I thought this would be fun,” she said. “It is a good investment for the future.” Buying a bowling alley and being responsibility for running a successful business is all part of the adventure. “It is really a big step for me,” said Melissa. Even though she still is living in Ottawa, Melissa admits she is a small town girl at heart. “I want to be happy wherever I am,” she said. Like her partners, Melissa has ideas about how to make

the Kemptville Bowling even more successful than it is. In the short term she and her partners are content in learning all that they can before trying to expand. Kemptville Bowling offers league play as well as individual gaming. On Saturdays there are two shifts of YBC youth bowlers. There is special pricing for family, friend and school outings as well as for church groups, birthday parties, business parties and fundraisers. Kemptville Bowling is open Monday, Wednesday, and Sunday from 10 a.m. to 6 p.m., Tuesday 3:30 to 6 p.m., Thursday from 10 a.m. to 12 and then from 4 p.m. to 6 p.m. Fridays they are open from 12:30 p.m. to 11 p.m. and on Saturdays on alternate weeks from 4 p.m. to 11 p.m. in the first week and from 1:30 p.m. to 11 p.m. in the second week. They are fully licensed and have a snack bar. Nona, Darrell, Melissa and Cindy are hoping people in the area will consider Kemptville Bowling when they want to go out and enjoy family fun. During public hours they provide special rates for families and groups where they can enjoy a nice day out. For more information about Kemptville Bowling’s hours and programs, please call 613-258-3121 or go to www. kemptvillebowling.homestead.com.

UNRESERVED PUBLIC AUCTION

Ottawa, Ontario October 17, 2012

Submitted photo

O’Farrell Financial Services Inc. celebrated their 15th anniversary on July 14 and took the opportunity to raise funds for the Kemptville College Foundation. Representatives recently presented a $1,300 donation to the foundation. From left: O’Farrell Financial marketing coordinator Samantha Joudoin, operations manager Donna Lee O’Farrell, senior partner Dermid O’Farrell and foundation director Claude Naud.

O’Farrell Financial supports Kemptville College Foundation

OCTOBER 2012

the college. “The Kemptville College Foundation is very grateful for the donations collected at the O’Farrell Financial 15th anniversary celebration in July. The monies will be directed to completing campus renewal projects and enhancing the quality of student academic life on campus.” O’Farrell Financial would like to sincerely thank all who attended the 15th anniversary celebration and for the support for the Kemptville College Foundation. Kemptville College Foundation Established in 2000 as a registered non-profit charitable corporation, the Foundation is dedicated to enhancing the financial stability, increasing the profile, and ensuring the longevity of Kemptville College, as a leading educa-

tion and training institution. The foundation is the principle fundraising arm of Kemptville Campus, and its mandate is to support the objectives of the campus. The board of directors, many of whom are Kemptville Campus graduates, is comprised of a cross-section of prominent individuals, each representing a different segment of various business and academic communities. O’Farrell Financial Services Inc. O’Farrell Financial Services provides financial and estate planning services that help clients live the life they want today and secure the legacy they want for tomorrow. For more information on their services, please visit www.ofarrellfinancial.com. Submitted by O’Farrell Financial Services Inc.

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On July 14, O’Farrell Financial Services Inc. celebrated 15 years of service with their clients and communities. The day was a great success with friends, families, clients and community members all taking part in the festivities. O’Farrell Financial strongly believes in the power of service, and connects with community organizations that play fundamental roles in developing our community. Because of this belief, O’Farrell Financial partnered with the University of Guelph-Kemptville Campus to raise funds for the Kemptville College Foundation. We are pleased to announce that through the generous donations made by those in attendance, $1,300 was collected to support the foundation. Foundation director, Claude Naud is thankful for the donation as it will directly impact

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BUSINESS TODAY

9

BROCKVILLE BUSINESS NEWS

Does stress-free selling really exist?

Photo by DOREEN BARNES

Sales and marketing expert Jenae Rubin speaks with Bill Renkema of Ekman Recycling, Brockville discussing whether some of the techniques mentioned in the workshop could be applied to his business. Rubin’s topic for the workshop was Stress Free Selling. tifying the hot buttons and to with others. “I believe we should focus practice fact finding. “Keep going back,â€? said on finding out what other peoRubin when making appointple need,â€? said Rubin. As the workshop contin- ments or meeting a client. Eventually the client will ued, Rubin spoke of how easy, effective introductions can be see the salesperson’s effort to getting a face-to-face meet- and willingness to assist in ing, how to ask for referrals, solving the company’s probusing the telephone and voice lem. She told of her experiences mail effectively, getting past the gatekeepers, how to listen in her selling career and what and ask the right questions changes needed to be made in during a sales meeting, iden- addressing her sales pitch‌

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EMC News – Brockville-area employers are expecting an ambiguous hiring climate for the fourth quarter of 2012, according to the latest Manpower Employment Outlook Survey. “Survey data shows that seven per cent of employers are planning to hire for the upcoming quarter (October to December) while 10 per cent are anticipating cutbacks,� said Virginia Stenner of Manpower’s Brockville office. The other 83 per cent of employers are planning to maintain their staffing levels. “Brockville’s fourth quarter Net Employment Outlook of negative three per cent is a moderate decrease from the previous quarter outlook of three per cent,� said Stenner. “It’s also the same as the percentage reported during this time last year, indicating a reserved hiring pace for the upcoming months.� “Job seekers in all regions are likely to benefit from a positive hiring climate from October through December, with employers in Western Canada reporting the most upbeat outlook,� said Byrne Luft, vice president of operations, Staffing Services for Manpower Canada. “Although regional outlooks have experienced moderate decreases compared to the previous quarter, job seekers should maintain confidence in the labour market as employers throughout Canada anticipate the hiring pace will remain steady through the autumn. Most of the new jobs created in Canada this year have been full-time, high paying positions. Many of the job reductions have come from parttime employment. This movement from part-time to fulltime employment is an encouraging sign.�

The following is a list of some of the events taking place in the St. Lawrence Region of Business Today (Gananoque, Brockville, Prescott, Iroquois) that are of particular interest to businesses and industries in the area.

UPCOMING EVENTS:

â–˛ JOINT SEALANTS

FOR THE PROFESSIONAL CONTRACTOR

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BUSINESS TODAY

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OCTOBER 11

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OCTOBER 10

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Hiring pace expected to moderate in Brockville

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not to have a sales pitch. Rubin would walk into a company and listen intently to what the customer had to say. Also, she suggested techniques on how to create desire before talking pricing with clients, as well as turning prospects in customers with repeat business. “You will not be chasing prospects, they will seek you out,� offered Rubin. She continued to point out throughout her presentation that selling is not about ‘you’, it is about the client. What the client’s needs are? “People are people,� said Rubin. “They want their needs to be met. People want to be cared about and I don’t care where you live, everybody wants that.� Salespeople need to find a solution to the client’s problems which in turn will help them achieve their objectives. Rubin has found that some businesspeople are a little reluctant at first, saying it will not work in their industry. But once they introduce the practices, they work. Rubin’s are tried and true methods which do work and speak for themselves, maybe not all the time, but almost always. “If you do what you’ve always done, you’ll get the results you’ve always gotten,� said Rubin.

R0011651435

By DOREEN BARNES EMC News – So, is there such a thing as stress free selling? According to sales and marketing expert Jenae Rubin, there is. On Wednesday afternoon, Sept. 12, Rubin presented a Stress Free Selling workshop sponsored by the Greater Brockville Ad and Sales Club. At the onset of the workshop, Rubin shared information regarding her first job after graduating. “I didn’t go to school to graduate at the top of my class to be a salesman,� said Rubin relating a conversation with her uncle about a sales job. When she was told that she could earn $50,000 a year, (this was in 1980), she admitted she only saw the dollar signs and quickly agreed to the job. “I started in sales and within two months I had an ulcer, at 21 years old,� said Rubin. “Sales back then were very hard sell. So then I got lucky and met the sales trainers of the day, Zig Ziglar and Fred Hartman. I listened to their tapes, over and over.� As time passed, Rubin went on to be very good at selling because she saw things that other people were not doing that were not working and basically created her own way of selling which she now shares

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OCTOBER 2012

BROCKVILLE AND PRESCOTT AREA BUSINESS NEWS

New chapter opens in life of Brockville Shopping Centre By DOREEN BARNES The announced closure of the local Zellers store in early 2013 has sparked changes at the Brockville Shopping Centre. Rather than a negative, the owners view the shift as an opportunity, a “new chapter” in its long history, according to Jameel Madhani, director with Equiprop Management Ltd. “My father with Mike Slamersek and other managers before him, and today with Ed MacLean, have been managing this property for most of the last 50 years.” Madhani noted that over this time they have expanded Zellers and ValuMart five times, and created offices on the second floor. “Today, we would like to confirm with you that Zellers is vacating this centre early next year,” said Madhani. “We have been in communication with them for almost a year now working through the terms of early lease termination.” Zellers’ lease still has five years left and the two parties are looking to settle their rental arrangement amicably. Madhani continued to say that a ‘For Lease’ sign has been positioned on the Brockville Shopping Centre roof. Management has also engaged the brokerage community and the surrounding region to re-introduce the Brockville Shopping Centre as a one-stop shopping destination in the area. “L/G Realty Inc. is our chosen partner as we look to provide the city with an exciting group of new retailers and businesses based at the centre,” said Madhani. “We have begun to receive expressions of interest from a variety of different businesses from clothing to medical and restaurants.” It was expressed that management is working very closely with lenders, brokers and contractors, a marketing team, consultants and the city, in hopes of breathing new life into this retail landscape. “With the return of Fabricland in March of this year, they have expanded their unit to 10,000 square feet and the renewal of our most valued tenant ValuMart, who are extending their lease by 10 years,” he said. “In fact, we are very proud to announce we have recently completed our negotiations with one of North America’s premiere names in physical fitness, a 5,300 square-foot gym facility within a few months.” This fitness company will occupy the former Jumbo Video unit with an anticipated opening of December this year. “We have also done a fair bit of preparatory work for the courtyard area and doing some work to the rear of ValuMart,” indicated Madhani. “We are excited that there is

OCTOBER 2012

Cardinal firm changing name to Ingredion Canada Inc. As of Oct. 1, 2012 Ingredion Canada Incorporated will be the new name for Casco Inc. One of the Ingredion group of companies, Casco Inc. operates a manufacturing facility at 4040 James Street in Cardinal, Ontario. “This name change marks a key milestone in our evolution. Our new name, Ingredion, better reflects our global presence and focus on ingredient solutions. Going forward, we will continue to build on our strong legacies of partnering with our customers, employees, vendors and communities, which we believe is the foundation of shareholder value,” said Jack Fortnum, Executive Vice President and President, North America. “Our name has changed but our commitment to Cardinal has not,” added Steve Mundell, Cardinal Plant Manager. “We are proud to be part of the Cardinal community and will continue to be a responsible corporate citizen and community partner,” he said. The company is implementing the new name around the world in a phased roll out, which will be completed in 2013.

-Business Today photo by DOREEN BARNES

Ralph Legere of L/G Realty Inc. (left) and Jameel Madhani, (right) director, Equiprop Management Limited talk about the opportunities the Brockville Shopping Centre has in attracting new retail tenants. In fact, a new fitness company will soon be joining Fabricland, ValuMart and other tenants at the centre. a very significant investment program.” Madhani remembers years ago when he visited the Brockville Shopping Centre with his father and how busy and lively the courtyard area was then. This is a vision he would like to recreate in the foreseeable future with people gathering, sitting and socializing. Changes coming Some of the changes will include more seating with the replanting of trees to give the inner yard a fresh look. Although there are about 30 stores at the Brockville Shopping Centre, with Zellers closing and the possibility of the Liquor Control Board of Ontario (LCBO) (although the centre’s management has not received a formal notice of termination of the lease), that would leave about 28 retailers. “We know of some discussions with some of our tenants to expand into some of the vacant spaces,” said Madhani. “We have been approached by the Dollar Store community constantly and there have been various proposals from different Dollar Store retailers.” When asked about the possibility of the Zellers space being occupied, the response from L/G Realtor Inc. broker Ralph Legere was an immediate ‘yes’. “We have had a number of interested parties, some national, a couple of American companies and we are in discussions with a number of companies at this point,” said Legere. “As a real estate commercial broker I’m impressed with the interest that is being expressed at this time.” Madhani confirmed that a showing would be taking place on Thursday of the Zellers location. “I’m looking at this (Zellers space) from two perspectives,” stated Legere. “As one,

if I can get an international or national company to take the whole 82,000 square feet, yes; but if not, we are looking at breaking it up into two or three 25 or 30,000 square feet to meet the needs of the mall.” Madhani added that the preference would be to have more tenants to occupy the area because of the various uses from which the centre could benefit. “Zellers themselves used to provide a pharmacy,” said Madhani. “They provided several different uses, so to recreate that experience of different retailers might be an interesting opportunity.” The existing tenants have also been involved in the talks surrounding the centre’s reinvestment program, namely, the lease renewal. “A great deal of credit is due to the tenants themselves as we have been renewing the leases and the tenants have been very supportive of the new strategy and the direction we are going,” said Madhani. “Where there have been exclusivity clauses, they have been very flexible in working with us, so we can continue to attract new types of retailers in the city and our centre. Some of these exclusivity clauses are not relevant anymore.” In addition to new tenants, Madhani wants to change the signage to make the mall more visible from the highway. He’s also considering the possibility of innovative signage for the tenants, more lighting, installation of benches and more cameras. Just recently, the mall’s security company had relocated to the ground level to give a more visible presence. Madhani wants the public to be engaged in this renovation as well. “Part of our digital media campaign is to use social media and we do very much intend on having public feedback on different aspects of

the renovations,” said Madhani. He seems optimistic about the Brockville Shopping Centre’s future and is steadfast in presenting the public with a one-stop shopping destination. “We at Equiprop Management remain committed to providing convenient, vibrant and environmentally sustainable retail experiences in the City of Brockville and to welcome all to enjoy this centre as it evolves once again,” said Madhani.

Submitted photo

On Sept. 15 Northern Cables held its annual Employee Golf Tournament. Proceeds from the annual tournament are donated to the Salvation Army each year on behalf of the company and its employees. This year funds collected through raffles and surplus material sales helped increase the total donation to $2,000. Here, winning team captain Taylor Marshall along with teammates Chad Rossetti, Jeff Roddick, Dennis Armstrong and tournament organizer Joe Brunner are presenting the Salvation Army’s Randy Gatza with a cheque for $2,000 on behalf of Northern Cables and its employees.

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