With Personalized Communication’s call center services you have all the benefits of a qualified in-house telecommunication professional and none of the disadvantages. In-house workers come with a lot of hassle – staffing, managing payroll, complicated telephone systems, computer equipment, office space, employee benefits – and it can be costly to keep your business available 24 hours a day.
Whether you need part-time or full-time service, Personalized Communications can provide you with the perfect solution for
your business. They will answer your calls every time the phone rings, even in high traffic situations. Highly trained professionals will speak on your company’s behalf with all the knowledge of in-house personnel, without your customers ever being the wiser.
If you are looking for assistance when your receptionist is out of town for a month, away from the phone for a break, or has gone home for the day, Personalized Communications can be your solution. They can take over when your company needs a fill-in for your in-house receptionist – without an awkward transition, and they can do everything you need: transfer calls, take messages, and give directions.
Does your company recruit a lot or have
a high volume of calls on a couple particular positions? Let Personalized Communications weed through the applicants over the phone, so that your company can focus on your business until the pool of qualified potential candidates is at a manageable number.
Does your business require a lot of appointments and registrations to be made over the phone? That can really bog down your company’s resources – especially if several calls come in at once. That isn’t a problem at Personalized Communications – all calls will be answered, every customer will be helped, and all the information will be seamlessly transferred to your company.
In an emergency, the friendly voices at Personalized Communications can handle everything. Every situation can be specialized to whatever your company’s needs are. For medical-related issues, Personalized Communications is HIPAA compliant and is sensitive to your customer’s privacy and health.
The Personalized
Communications call center can take care of many different jobs for your company – from something
as simple as taking orders over the phone to launching a full-scale customer satisfaction survey. All of the information and data gained by our professionals will be organized, analyzed, and
delivered to your company in whatever format you require.
All of the services provided by Personalized Communications are tailored to your company’s specifications and branding. Your customers will be taken care of with the utmost professionalism and care, without them ever knowing that your phones aren’t handled in-house.
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Please visit us at:
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http://www.callcenteragency.com/
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or call us at: 1-800-606-9898 With over 30 years in the answering and call center services business, Personalized Communications can offer you the best
quality telecommunications professionals. Highly trained and backed by cutting edge technology Personalized Communications call center services will provide your clients with outstanding customer service.