T
with Clay Liebrum
he IBPSA Pet Care Business Excellence Awards, nicknamed the IBBYs, were established by the International Boarding & Pet Services Association (IBPSA) to honor those businesses raising the bar for professionalism and success in the pet care services industry. The 2020 IBBYs were presented to the winners in multiple categories during the final session at the Eighth Annual IBPSA Virtual Conference & Trade Show, this past October.
I was able to get a chance to talk with our five distinguished winners. We wanted to ask them some questions about their business and operations, but we also spent some time talking about the past year and all that went along with the many situations that almost everyone has been facing. It was a pleasure hearing the success these people are finding as a result of the passion they have for the pet care industry. I definitely learned a few things from these incredible people, and our hope is that you will, too.
PET CARE PRO QUARTERLY | Q1 2021 | IBPSA.COM/PETCAREPRO | 38
