Feature: Andrew Cosgrove Andrew Cosgrove
Why did I buy into a systems meltdown? A user guide to avoiding systems failure before you even unpack the server
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n an ever more competitive landscape, it’s essential to make informed decisions in order to remain competitive and choosing the best casino management system for your operation can increasingly mean the difference between success and failure. During my first slots system installation I distinctly remember that there was an air of excitement that comes with being a tech and being involved with new technology. For my part Volume 16: Issue 138
it involved hard wiring the systems cables to the slot machines hard meters, connecting them to an interface box and testing for both server communications and accounting accuracy. It may have been a simple accounting system, but the slots director was happy, the GM was happy, and the local gaming authority were happy just because the system gave us faster, more accurate data that enabled us to produce better results. The system had its limitations, but we knew 39
