Discussions

SURVEY DISCUSSIONS Foreword

Discussions are primarily our comments on the survey results. Some statistics stated in the Discussions come from short side surveys we conducted outside of the main online surveys. Survey Discussions appear in the order of the list in the right column. Groomer comments are their words, the groomers that took surveys and were given the right to make related comments. All of these comments are solely theirs and do not necessarily represent our viewpoints or those of our sponsors.

Financial Impact Operational Formats Personnel Management Customer Demand Summary of Changes Groomer Comments

About the Surveys

The surveys for grooming employees and business owners were available for approximately 4 months online at PetGroomer.com during Spring/Summer 2020. We also sent related short surveys on specific subjects by invitation to groomers on Grooming Business in a Box® mailing lists. When you read the results here in Discussions and we mention “side surveys” we are referring to the short surveys on additional topics. Responses came from the 48 U.S. states and a few foreign countries.

Approximately 7,200 surveys were completed in total. All surveys were taken anonymously and no private information was asked or recorded. No personal health questions were asked. The average surveyed groomer completed 89% of the survey questions.